sales coordinator

receptionist

logistics coordinator

hr manager

hr assistant

hotel reservations coordinator

Accor Group

Job Title Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Job Description Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Position Overview Accor is hiring a Reservations Supervisor in Dubai to support hotel operations by ensuring accurate bookings, optimal room occupancy, and seamless guest reservation experiences. This role offers the opportunity to join one of the world s most recognized hospitality brands while playing a key part in delivering exceptional guest service and maximizing revenue. Job Details Job Location: Dubai, UAE Industry: Hotel - Resort - Lodging Function: Reservations / Front Office Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Role Summary The Reservations Supervisor role at Accor Dubai is ideal for an experienced hospitality professional looking to contribute to a global brand. This position focuses on managing room inventory, handling guest booking requests, coordinating with sales and front office teams, and ensuring reservations align with both operational and financial goals. The job combines administrative accuracy with service excellence in a dynamic hotel environment. What You ll Do * Supervise the daily reservations process to ensure timely and accurate room bookings * Monitor room availability, rates, and allotments while generating reports on materialization and occupancy * Coordinate with Sales and Credit departments regarding guest account statuses and follow up on pending credit issues * Maintain and update all room booking materials, packages, rates, and guest documentation * Train and guide reservation agents on hotel offerings, yield management principles, and booking protocols * Ensure full system proficiency in Opera and related booking software * Manage last-minute bookings, stranded guests, and group allocation changes in cooperation with the Front Office team * Maintain optimal par levels for supplies and request inventory replenishment within budget * Ensure consistent use of standardized notes and guest correspondence templates Ideal Profile * 2 3 years of experience in reservations or front office operations in a 4 or 5-star hotel * Strong knowledge of Opera PMS and reservation software * Familiar with hotel inventory control, rate management, and guest service standards * Excellent communication, problem-solving, and team coordination skills * Detail-oriented with strong command of English (additional languages are an advantage) * Ability to train and coach junior team members

Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE

Job Title Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Job Description Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Position Overview Accor is hiring a Reservations Supervisor in Dubai to support hotel operations by ensuring accurate bookings, optimal room occupancy, and seamless guest reservation experiences. This role offers the opportunity to join one of the world s most recognized hospitality brands while playing a key part in delivering exceptional guest service and maximizing revenue. Job Details Job Location: Dubai, UAE Industry: Hotel - Resort - Lodging Function: Reservations / Front Office Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Role Summary The Reservations Supervisor role at Accor Dubai is ideal for an experienced hospitality professional looking to contribute to a global brand. This position focuses on managing room inventory, handling guest booking requests, coordinating with sales and front office teams, and ensuring reservations align with both operational and financial goals. The job combines administrative accuracy with service excellence in a dynamic hotel environment. What You ll Do * Supervise the daily reservations process to ensure timely and accurate room bookings * Monitor room availability, rates, and allotments while generating reports on materialization and occupancy * Coordinate with Sales and Credit departments regarding guest account statuses and follow up on pending credit issues * Maintain and update all room booking materials, packages, rates, and guest documentation * Train and guide reservation agents on hotel offerings, yield management principles, and booking protocols * Ensure full system proficiency in Opera and related booking software * Manage last-minute bookings, stranded guests, and group allocation changes in cooperation with the Front Office team * Maintain optimal par levels for supplies and request inventory replenishment within budget * Ensure consistent use of standardized notes and guest correspondence templates Ideal Profile * 2 3 years of experience in reservations or front office operations in a 4 or 5-star hotel * Strong knowledge of Opera PMS and reservation software * Familiar with hotel inventory control, rate management, and guest service standards * Excellent communication, problem-solving, and team coordination skills * Detail-oriented with strong command of English (additional languages are an advantage) * Ability to train and coach junior team members Why Join Us * Be part of a respected global hospitality brand with properties across 110 countries * Opportunities for professional growth and international career development * Supportive, inclusive environment with a strong culture of empowerment * Competitive tax-free salary paid in UAE Dirhams * Staff accommodation, annual leave, and medical insurance included * Access to employee discounts across Accor s hotels, restaurants, and wellness facilities * Performance-based incentives and global mobility opportunities

Reservations Supervisor Hotel - Resort

IHG Hotels & Resorts

Job Title
Reservations Agent Holiday Inn and Suites Dubai Science Park, UAE
Job Description
Reservations Agent Holiday Inn and Suites Dubai Science Park, UAE Position Overview Holiday Inn and Suites Dubai Science Park is seeking a customer-focused Reservations Agent to join our hospitality team. This is an ideal role for professionals who are passionate about travel and guest experience, and who want to be part of a global brand committed to making every stay joyful. Situated in one of Dubai s most vibrant residential and innovation districts, our hotel is perfectly positioned to serve both business and leisure travelers. Job Details Location: United Arab Emirates Location: Dubai Industry: Food Services - Hospitality Function: Receptionist - Front Desk Salary: 5000 6000 monthly (Market estimated) Gender: Any Candidate Nationality: Any Candidate Preferred Location: Any Job Type: Full-time What You ll Do * Handle room booking requests by phone, email, and in person using Opera reservations system. * Convert guest inquiries into confirmed bookings through effective communication. * Process cancellations, changes, and no-shows accurately and promptly. * Manage rate availability based on business strategy and direction from leadership. * Coordinate guest requirements with relevant departments (e.g. VIP services, transportation). * Create and maintain accurate records and reservation reports. * Apply up-selling and suggestive selling techniques to promote hotel services. * Ensure guest expectations are met from the moment of reservation. Ideal Profile * Prior experience in a hotel reservations or front office environment. * Proficient in Opera PMS and Microsoft Office applications. * Strong verbal and written communication skills in English; Russian or other languages are a plus. * High attention to detail and accuracy in data entry. * Energetic, positive, and proactive with a guest-first mindset. * Strong multitasking and organizational skills. Why Join Us * Become part of a trusted global hotel brand with career development opportunities. * Access competitive salary, benefits, and employee discounts. * Enjoy a supportive and inclusive team environment. * Contribute to a hotel that celebrates the joy of travel and outstanding guest service. * Work in a growing destination near major malls, attractions, and leisure hubs. About the Company Holiday Inn and Suites Dubai Science Park is a modern hotel designed to deliver memorable guest experiences. Located in a thriving residential and innovation-focused area, the hotel offers 240 rooms, 84 serviced apartments, multiple dining outlets, and versatile event spaces. As part of the InterContinental Hotels Group, Holiday Inn is committed to offering warm, welcoming hospitality while providing employees with opportunities for personal and professional growth in a global network.
Post Details

Reservations Agent Holiday Inn and Suites Dubai Science Park, UAE

MOVENPICK

The Role <ul> <li>Under the guidance and supervision of the Cluster Director of Revenue and within the limits of the established Accor policies and OSM (Operational Standards Manual), Receive and handle all reservations, work to and with management and strive to learn more each day. Show initiative to improve existing methods and refine established procedures. He/she participates in promotional and various marketing functions throughout the course of the year. Works diligently to develop and maintain corporate clientele in performing these duties he shall at all times maintain good relations with his supervisor, the Department Heads and supervisors as well as with the local authorities and other key persons.</li> <li>To record and process all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet hotel targets. He / She promote the desired work culture of Accor.</li> </ul> Key Deliverables and Responsibilities Planning &amp; Organizing: <ol> <li>To be aware of the Hotel occupancy and average room rate today, month to-date and performance against budget requirements.</li> <li>Maximize hotel yield by up selling and suggestive selling as set out.</li> <li>Perform as per OSM Standards and in line with the Service Ingredients. Be fully aware of the hotel daily events for the day</li> <li>Attend training classes as per schedule</li> <li>Is aware of the daily activities and has product knowledge of all the hotel facilities to maximize upselling at all times</li> <li>To have a good knowledge of all the different types of rooms, hotel facilities, hours of operation, restaurants, shops and ball rooms. To be well informed about special functions and events held in the hotel on a daily basis.</li> </ol> Operations: <ol> <li>To follow the grooming standards of the hotel to portray a professional image at all times</li> <li>Show fullest cooperation and respect within the team and other departments</li> <li>To be fully aware of the national history, places of interest, shopping areas, etc.</li> <li>Works diligently to develop and maintain relationships with corporate clientele to maximize revenue</li> <li>To maintain professional confidentiality and never disclose any secrets pertaining to the Company.</li> <li>To ensure that the product standards are followed as trained.</li> <li>To input and answer all written correspondence (fax &amp; email) and telephone inquiries within 24 hours of being received.</li> <li>To ensure all reservations are correctly and accurately input into the opera system and maintained.</li> <li>To ensure that all reports are completed on a daily basis and filed for reference.</li> <li>To be aware of the Hotel occupancy and average room rate today, month to-date and performance against budget requirements.</li> <li>Maximize hotel yield by up selling and suggestive selling in line with strategy.</li> <li>To file all correspondence on a daily basis ready for hand-over to reception.</li> <li>To conduct a daily audit of tomorrows arrival file to ensure accurate details are recorded in each reservation.</li> <li>To use guest names whenever appropriate.</li> <li>Thoroughly familiarizes oneself with the Hotel s emergency procedures and is in a state of preparedness for any emergency which may occur.</li> <li>Seek out potential corporate clients and gives the lead to either the Reservations Manager or the Sales Department</li> <li>Co-ordination with Front Office and other departments if regarding requests as required.</li> <li>He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.</li> <li>Assist in Task Force Teams for new openings as requested</li> <li>To have a complete understanding of and to adhere to Accor s policy relating to Fire, Hygiene, Health and Safety</li> </ol> Administration: <ol> <li>Ensure inputting and processing of all reservation requests to process the sales of rooms.</li> <li>To ensure complimentary vouchers are received from internal departments (wherever applicable) and are filed immediately.</li> </ol> Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality: <ul> <li>Ensure proper care of all equipment and furniture entrusted for Heartists use.</li> <li>Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.</li> <li>Knows the safety regulations and ensures their application &amp; ensures the safety of people and property in the hotel.</li> <li>Respects and ensures respect of the hotel's commitments to the "Environment Charter" of Sustainability program (saving energy, recycling, sorting waste etc.).</li> <li>Understands and strictly adhere to the Rules &amp; Regulations established in the Heartists Handbook and the Hotel s policy on Fire, Hygiene, Health and Safety.</li> <li>Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.</li> <li>Does not disclose any financial information or any other information of the Accor Hotels.</li> </ul>

Reservations Agent

KERZNER INTERNATIONAL LIMITED

With the global growth of our brands, you will be an integral part of the Resort s success and your role goes beyond developing potential relationships where you will ensure to match the guest s needs by promoting and selling the benefits and features of the hotel, whilst assisting guests with their reservations and requests. To receive and process reservations in a professional and efficient manner and to provide accurate commentary to all other departments.
Key Duties and Responsibilities:
<ul>
<li>A commitment to a sense of urgency, immediacy, and total responsiveness.</li>
<li>Anticipate guest needs and address them in a refreshing, respectful and polite manner.</li>
<li>Demonstrate a willingness to go the extra mile to exceed guest expectations.</li>
<li>All reservations are processed accurately and efficiently.</li>
<li>All relevant details are recorded accurately e.g., payment details.</li>
<li>Confidentiality of information is always maintained.</li>
<li>Ensure to remain aware at all times of what packages are on offer and which tiers to sell at and communicate specials and promotions to guests.</li>
<li>To utilize preferences , traces and comments to ensure that the relevant departments are kept updated with regards to any preferences made by guests e.g. transport, wine, cots, allergenic pillows etc.</li>
<li>To ensure that all relevant administration is kept updated at all times.</li>
</ul>
Suitable candidate must be highly qualified and must have at least 1-2 years experience in an upscale luxury hospitality industry or five-star hotels. He/She must have reservations background with strong attention to details and analytical skills, must be able to work under pressure and meet strict deadlines with excellent spoken and written communication skills in English and/or another language. Computer literate including relevant software and experience in using a Opera system. Middle East/GCC experience is an advantage.

Job Title Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Job Description Reservations Supervisor Hotel - Resort - Lodging Dubai, UA Position Overview Accor is hiring a Reservations Supervisor in Dubai to support hotel operations by ensuring accurate bookings, optimal room occupancy, and seamless guest reservation experiences. This role offers the opportunity to join one of the world s most recognized hospitality brands while playing a key part in delivering exceptional guest service and maximizing revenue. Job Details Job Location: Dubai, UAE Industry: Hotel - Resort - Lodging Function: Reservations / Front Office Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Role Summary The Reservations Supervisor role at Accor Dubai is ideal for an experienced hospitality professional looking to contribute to a global brand. This position focuses on managing room inventory, handling guest booking requests, coordinating with sales and front office teams, and ensuring reservations align with both operational and financial goals. The job combines administrative accuracy with service excellence in a dynamic hotel environment. What You ll Do * Supervise the daily reservations process to ensure timely and accurate room bookings * Monitor room availability, rates, and allotments while generating reports on materialization and occupancy * Coordinate with Sales and Credit departments regarding guest account statuses and follow up on pending credit issues * Maintain and update all room booking materials, packages, rates, and guest documentation * Train and guide reservation agents on hotel offerings, yield management principles, and booking protocols * Ensure full system proficiency in Opera and related booking software * Manage last-minute bookings, stranded guests, and group allocation changes in cooperation with the Front Office team * Maintain optimal par levels for supplies and request inventory replenishment within budget * Ensure consistent use of standardized notes and guest correspondence templates Ideal Profile * 2 3 years of experience in reservations or front office operations in a 4 or 5-star hotel * Strong knowledge of Opera PMS and reservation software * Familiar with hotel inventory control, rate management, and guest service standards * Excellent communication, problem-solving, and team coordination skills * Detail-oriented with strong command of English (additional languages are an advantage) * Ability to train and coach junior team members

Reservations Supervisor

Job Title Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Job Description Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE Position Overview Accor is hiring a Reservations Supervisor in Dubai to support hotel operations by ensuring accurate bookings, optimal room occupancy, and seamless guest reservation experiences. This role offers the opportunity to join one of the world s most recognized hospitality brands while playing a key part in delivering exceptional guest service and maximizing revenue. Job Details Job Location: Dubai, UAE Industry: Hotel - Resort - Lodging Function: Reservations / Front Office Gender: Any Candidate Nationality: Any Candidate Current Location: Any Job Type: Full Time Role Summary The Reservations Supervisor role at Accor Dubai is ideal for an experienced hospitality professional looking to contribute to a global brand. This position focuses on managing room inventory, handling guest booking requests, coordinating with sales and front office teams, and ensuring reservations align with both operational and financial goals. The job combines administrative accuracy with service excellence in a dynamic hotel environment. What You ll Do * Supervise the daily reservations process to ensure timely and accurate room bookings * Monitor room availability, rates, and allotments while generating reports on materialization and occupancy * Coordinate with Sales and Credit departments regarding guest account statuses and follow up on pending credit issues * Maintain and update all room booking materials, packages, rates, and guest documentation * Train and guide reservation agents on hotel offerings, yield management principles, and booking protocols * Ensure full system proficiency in Opera and related booking software * Manage last-minute bookings, stranded guests, and group allocation changes in cooperation with the Front Office team * Maintain optimal par levels for supplies and request inventory replenishment within budget * Ensure consistent use of standardized notes and guest correspondence templates Ideal Profile * 2 3 years of experience in reservations or front office operations in a 4 or 5-star hotel * Strong knowledge of Opera PMS and reservation software * Familiar with hotel inventory control, rate management, and guest service standards * Excellent communication, problem-solving, and team coordination skills * Detail-oriented with strong command of English (additional languages are an advantage) * Ability to train and coach junior team members Why Join Us * Be part of a respected global hospitality brand with properties across 110 countries * Opportunities for professional growth and international career development * Supportive, inclusive environment with a strong culture of empowerment * Competitive tax-free salary paid in UAE Dirhams * Staff accommodation, annual leave, and medical insurance included * Access to employee discounts across Accor s hotels, restaurants, and wellness facilities * Performance-based incentives and global mobility opportunities

Reservations Supervisor Hotel

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1383 hotel reservations coordinator jobs IN Dubai

Reservations Supervisor Hotel - Resort - Lodging Dubai, UAE

Reservations Supervisor Hotel - Resort

Reservations Agent Holiday Inn and Suites Dubai Science Park, UAE

Reservations Agent

Reservations Agent

Reservations Supervisor

Reservations Supervisor Hotel