hotel service supervisor

MILEO THE PALM

Security Supervisor is responsible for overseeing the daily security operations of the hotel to ensure the safety and security of guests, employees, visitors, and hotel property. The role includes supervising security officers, enforcing hotel policies and safety procedures, responding to emergencies, investigating incidents, and maintaining a secure environment while delivering excellent guest service.Pay: AED3,500.00 - AED4,000.00 per monthExperience:<ul><li>Hotel: 2 years (Preferred)</li></ul>Work Location: In person

Security Supervisor

Accor

<div>Company Description 
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.
By joining us, you will become a Heartist&reg;, because hospitality is, first and foremost, a work of heart.
You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!
You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.
Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues
Hospitality is a work of heart,
 
Join us and become a Heartist&reg;. 
Job Description 
<ul><li>
Maintain the LQA service standards as required for the Outlet.</li><li>
Read daily reports, hotel updates shared via Outlet communication methods and to acknowledge any VIP&rsquo;s arrivals to ensure they are acted upon. Report to shift 10 mins before start time and communicate in advance if any delay. Must know all Food &amp; Beverage menu items, their garnishes, contents and preparation methods and be able to relay that information to guests in a polite and concise way if asked.</li><li>
Present children's menus when appropriate, and describe specials and alternative cuisine.</li><li>
Serve and clear food and beverage items in an unobtrusive and professional manner using Tray/appropriate service ware at all times.</li><li>
Utilize the POS system to ring up sales, print checks, close checks and complete cash-out procedures</li><li>
Carry trays, bus and reset tables with linen, chinaware, glassware and silverware.</li><li>
Ascertain guests&rsquo; satisfaction and handle any problem which may arise, informing the Supervisor/Manager of the problem and how it was resolved.</li><li>
Follow cash and credit card procedures according to the guidelines of the accounting department.</li><li>
Maintain a clean, neat and orderly restaurant throughout service.</li><li>
Polish cutlery, refill salt, pepper and sugar, creamers etc.</li><li>
Must be able to prepare/operate the coffee machine to make specialty coffee&rsquo;s/Tea&rsquo;s</li><li>
Must be able to make/ serve other beverages both non-alcoholic and alcoholic drinks.</li><li>
Ensure that work station is stocked with appropriate condiments at all times.</li><li>
Report any guest comments regarding food and beverage to manager</li><li>
Conscientious handling and maintenance of operating equipment.</li><li>
Learn and adhere to safety, sanitation, HACCP and hygiene policies</li><li>
Maintain good working relationships with colleagues, and all other departments.</li><li>
Maintain complete knowledge of all F&amp;B services, outlets and hotel services/features.</li><li>
Perform opening/closing side duties as assigned and set all tables according to standards.</li><li>
Report to manager any kinds of deviation from set standard and procedures.</li><li>
Ensure that all service and storage areas are kept safe and clean</li><li>
Help minimize waste, neglect, breakages and mishandling of supplies and equipment</li><li>
Carry out cleaning and maintenance of the outlet</li><li>
Incase of being unwell and not able to report to work, Restaurant Supervisor/ Manager must be notified a minimum of 4 hrs prior shift through telephone call.</li><li>
Assist other Food &amp; Beverage Outlets in their operations during peak hours if needed or work extended shifts due to operational needs.</li><li>
Actively support in the Management in supervision of the operation/section to maintain service standards</li><li>
Assist the Supervisor/Manager in conducting daily shift briefings to update and disseminate relevant information to restaurant employees</li><li>
Assist in colleagues training and act as a role model by leading by example and actively supporting the colleagues throughout their shift.</li><li>
Must learn and be able to use the operating systems at Raffles Dubai.</li><li>
Conducts Equipment and Beverage inventories and ensures no variances in beverage inventories.</li><li>
Perform trainer tasks and conduct training for all staff as assigned by Restaurant Manager / Assistant Manager, driving Trainings/ HERO.</li><li>
Use a hands-on approach to train and develop employees, demonstrate team building, and lead by example.</li><li>
Understand the Goals/Targets set by the Management for the Outlet and work towards achieving it.</li><li>
Carry out any other duties as and when assigned by the Management of the Hotel</li></ul> 

Qualifications 
<ul><li>
Experience in food &amp; beverage service.</li><li>
Strong supervisory skills with a hands-on approach and lead-by-example work style.</li><li>
Commitment to delivering exceptional guest service with a passion for the hospitality industry.</li><li>
Ability to find creative solutions with proven problem-solving capabilities offering support where required.</li><li>
Personal integrity, with the ability to work in an environment that demands excellence, time and energy.</li><li>
Experience of working with IT systems on various platforms.</li><li>
Strong communication skills.</li></ul> 

Additional Information 
<ul><li>
Strong interpersonal and problem solving abilities</li><li>
Fluency in English , additional languages are a plus</li></ul></div>

Waiter

UCS UNIVERSAL CLEANING SERVICES

We are currently hiring a Patrolling Security Supervisor to oversee and manage the security teams across multiple sites. The ideal candidate must have solid experience in patrolling security (not hotel-based), and must hold a valid UAE driving license and Security Supervisor License.Key Responsibilities:Conduct regular patrols to ensure site safety and guard performance.Supervise and coordinate security staff across various locations.Prepare and submit incident and shift reports.Respond to emergencies, alarms, and incidents in a timely and professional manner.Ensure that guards are present, alert, and following post instructions.Requirements:Proven experience in patrolling security supervision (not in hotels).Valid UAE Driving License.Valid Security Supervisor License (SIRA).Good communication and leadership skills.Must be reliable, disciplined, and able to work independently.Knowledge of security procedures and safety practices.Must be ready to join immediately.Work Location: In person

Patrolling Security Supervisor License (SIRA)

Shamal Holding

<div>
 Shamal Holding is a diversified investment firm that cultivates the extraordinary. Born in Dubai, we curate a unique portfolio of extraordinary investments, experiences and assets to generate meaningful outcomes. The investments we make are strategically chosen and thoughtfully nurtured, mirroring Dubai&rsquo;s ambition, spirit and energy. As a global investor, asset owner and developer we utilise our resources, know-how and connections, to deliver long-term value, wherever we operate. Our portfolio spans Lifestyle &amp; Entertainment, Destinations, Real Estate, Hospitality, and F&amp;B, including Skydive Dubai, Deep Dive Dubai, XDubai, Dubai Harbour, Kite Beach and more.
 
 
 This position is responsible for facilitating the customer&rsquo;s experience at X Dubai&rsquo;s attraction or facility. this position will reflect X Dubai&rsquo;s brand in a face to face interaction with customers and guests.
 
 
 
 Note - This role will be at Edge Walk and will be based in Address Sky View Hotel Dubai Downtown.
 
 
 
 <ul>
 <li>
 Daily opening and closing procedures of Edgewalk
 </li>
 <li>
 Supervising the progress and experience of each assigned group.
 </li>
 <li>
 Usher the guests.
 </li>
 <li>
 Fitting harness and helmets correctly and supervising the use of all safety equipment.
 </li>
 <li>
 Conducting pre-tour safety orientation for each tour group.
 </li>
 <li>
 Using customer engagement skills to ensure a memorable experience for each guest.
 </li>
 <li>
 Assuring the safety and wellbeing of guests throughout each tour.
 </li>
 <li>
 Help and resolve customer complaints and questions
 </li>
 <li>
 Demonstrate a high level of customer service
 </li>
 <li>
 Keep all filing up to date for database - sales and members
 </li>
 <li>
 Servicing existing reservations of guests including upgrading, modifying and taking payments for existing reservations.
 </li>
 <li>
 Go the extra mile to engage customers
 </li>
 <li>
 Inform customer of deals and promotions
 </li>
 <li>
 Assists in the upkeep of the facility.
 </li>
 <li>
 Assist and collaborate with the team on events and projects
 </li>
 <li>
 Perform all other duties assigned by supervisor or manager
 </li>
 <li>
 High school diploma or equivalent.
 </li>
 <li>
 Previous 3 years of experience in retail or customer service preferred.
 
 
 
 </li>
 </ul>
 
 Note
 
 
 
 Due to a high influx of profiles, only shortlisted candidates will be contacted.
</div>

Guest Experience Representative - Level II

Vintage Grand Hotel

The Group Vintage has signed a franchise agreement with Marriott International, Inc. to convert the Vintage Grand Hotel to a dual-branded Marriott Hotel and Marriott Executive Apartments in Dubai Production City &ndash; a fast-growing business hub in the city. The property will be conveniently located just 30 minutes away from Al Maktoum Airport and Dubai International Airport, with excellent connections to every part of the city. This is set to be the largest Marriott Executive Apartments in UAE, which will bring exceptional, new F&amp;B experiences to this location which is rapidly emerging as the heart of the New Dubai corridor, catering to both our guests and the surrounding vibrant communities.The opening of Marriott Hotel Production City, Dubai is anticipated to mark the fifth hotel under the Marriott Hotel&rsquo;s brand in Dubai. The hotel will exemplify the brand&rsquo;s continued evolution and feature contemporary and intuitive spaces. Projected to open in Q4 2025, the 365 room hotel, will feature a number of dining outlets, the brand&rsquo;s signature M Club lounge, a pool, fitness center and tennis court.Marriott Executive Apartments continues to cater to the rapidly growing demand for extended stay accommodations in the UAE. Marriott Executive Apartments Production City, Dubai is anticipated to offer 420 apartments that provide home comforts for both business and leisure travelerThe Driver is responsible for driving hotel vehicles for guest and staff transportation, ensuring safe, timely, and professional services. Additionally, this role requires assisting guests with luggage, welcoming them upon arrival, and providing general support to the hotel staff. The Driver cum Bell Boy should exhibit excellent customer service skills and a friendly demeanor while maintaining a clean and safe vehicle.JOB RESPONSBILITIES<ul><li>Pick up and drop off hotel staff members as per the scheduled timings.</li><li>Ensure punctuality and a smooth, safe ride for all staff members.</li><li>Greet guests upon arrival and departure, offering luggage assistance and ensuring smooth check-in/check-out processes.</li><li>Provide transportation services for hotel guests when required, including airport transfers and local trips.</li><li>Maintain a professional and friendly attitude when interacting with guests, ensuring excellent service standards.</li><li>Ensure the hotel vehicle is clean, well-maintained, and fueled.</li><li>Report any vehicle issues or accidents to management immediately.</li><li>Ensure that all necessary vehicle documentation (insurance, registration, etc.) is up to date.</li><li>Follow all road safety regulations and hotel policies regarding transportation.</li></ul>Key Expectations<ul><li>Proven experience as a driver, bell boy, or in a similar role, preferably in a 5star hotel or hospitality environment.</li><li>A valid driver&rsquo;s license with a clean driving record.</li><li>Good knowledge of the local area, including key roads, landmarks, and tourist spots.</li><li>Strong customer service skills with a friendly and helpful attitude.</li></ul>Job Types: Full-time, ContractPay: From AED2,000.00 per monthWork Location: In person

Driver cum Bell Boy

Golden Sands Hotel Apartments

Skills Required:Must have a proven work experience as a Receptionist, Front Office Representative or similar roleMust have an excellent spoken and written communication skills.Must have an excellent customer service skills.Must have professional attitude and appearanceMust have an excellent organizational skillsMust have ability to be resourceful and proactive when issues ariseMust have a professional phone demeanor, hands-on experience with office equipment (e.g. fax machines and printers)Must have strong computer software proficiency.Must have multitasking and time-management skills, with the ability to prioritize tasksMust be able to handle cash and credit transactions.Must have ability to maintain calm, polite, and patient in stressful situations.As a Receptionist, you will be the first point of contact for our company. Our Receptionist&rsquo;s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role require working in shifts, so flexibility is a plus.Ultimately, a Receptionist&rsquo;s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.Duties &amp; Responsibilities:&middot; Greet and welcome guests as soon as they arrive at the front desk, recognized and maintain eye contact in accordance with hotel Brand service standards and the goals of GSHA.&middot; Demonstrate comprehensive knowledge of Front Office procedures and computer system.&middot; Deal with all guest requests promptly, taking personal responsibility to ensure guest satisfaction.&middot; Anticipate guest&rsquo;s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.&middot; Use guest name whenever possible in accordance with hotel standards.&middot; Be familiar with all room types, availability, rates, group movements, billing, daily events, promotions, VIP&rsquo;s.&middot; Handling guest messages, facsimiles, and mail, ensuring that the information is passed on is accurate, complete, and promptly delivered.&middot; Convey information and messages to appropriate personnel in a timely and efficient manner.&middot; Effectively communicate and liaise with associates on all levels, understanding the importance of teamwork within hotel operations.&middot; Be aware of facilities and points of interest within Dubai and surrounding areas to assist with any guest inquiries.&middot; Ensure all necessary information is obtained upon check-in, following hotel credit procedures.&middot; Be familiar with all vouchers and group billing procedures.&middot; Adhere to hotel credit procedures and policies at all times.&middot; Handle the guest checkout process, ensuring billing processes and manual postings are conducted in accordance with hotel standards.&middot; Maintain cash float and accurately handle money at all times.&middot; Be fully conversant and efficient in dealing with foreign currencies and their exchange rates in order to provide foreign exchange services to guests.&middot; Maintain daily logbook and conduct informative handover to next shift ensuring that all relevant information is passed on clearly.&middot; Maintain a clean and tidy work area in accordance with the hotel standards.&middot; Adhere to hotel policy regarding uniform and personal presentation.&middot; Ensure that your Manager is informed immediately of any emergency, security or health &amp; safety matter.&middot; Perform any additional duties as requested by Hotel Management.Pay: From AED10,000.00 per monthWork Location: In person

Receptionist (Emirati national only)

Radisson Hotel Group

<div>
 
 Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
 
 
 
 
 People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
 
 
 
 
 
 
 Job Description
 
 
 
 
 Are you ready to elevate the guest experience from check-in to check-out and everything in-between? Say Yes I Can! and be a part of our dynamic world of Moment Makers.
 
 
 
 
 We are currently seeking a
 
 Receptionist
 
 to join our
 
 Radisson Blu Hotel Apartment Dubai Marina's
 
 vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences.
 
 
 
 
 As a
 
 Receptionist
 
 you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.
 
 
 
 
 Our
 
 Receptionists
 
 love the hustle and bustle of life! It&rsquo;s not just about check-in and check-out. It&rsquo;s about everything in-between
 
 
 
 <ul>
 <li>
 You will be our guests&rsquo; superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
 </li>
 <li>
 You will exude patience, empathy and have the personality to host the show
 </li>
 <li>
 As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Fluent in Arabic &amp; English
 </li>
 <li>
 Flexibility and a positive, Yes I Can! Attitude
 </li>
 <li>
 An eye for detail
 </li>
 <li>
 Is a creative problem-solver
 </li>
 <li>
 Passionate about creating extraordinary service
 </li>
 <li>
 Ability to work as part of a team to ensure guest satisfaction
 </li>
 <li>
 Strong verbal communication skills
 </li>
 <li>
 Likes having fun at work
 </li>
 <li>
 Experience in a similar position is beneficial but not essential
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 
 Why Join Radisson Hotel Group?
 
 
 
 
 
 
 Live the Magic of Hospitality -
 
 Be part of a team that creates
 
 exceptional experiences and memorable moments
 
 every day. Let your
 
 Yes I Can!
 
 spirit shine as you bring hospitality to life.
 
 
 
 
 
 Build a Great Career -
 
 No matter your background or experience, we invest in your
 
 growth, learning, and career development
 
 &mdash;helping you reach your full potential.
 
 
 
 
 
 Experience the Team Spirit -
 
 Join a workplace that&rsquo;s
 
 inclusive, fun, and meaningful
 
 . We celebrate diversity, support one another and foster a sense of belonging through our
 
 Employee Resource Groups and inclusion initiatives
 
 .
 
 
 
 
 
 Lead with Your Ambition -
 
 Your ideas, passion and drive matter! We empower you to
 
 make a difference
 
 &mdash;in hospitality, your community and beyond.
 
 
 
 
 
 Enjoy Global &amp; Local Perks -
 
 No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
 
 
 
 
 
 Join us in shaping the future of hospitality!
 
 If you&rsquo;re ready to
 
 bring your talent, energy, and passion
 
 , we&rsquo;d love to hear from you.
 
 
 
 
 
 Apply now and let&rsquo;s make every moment matter.
 
 
 
 
 
 We welcome applicants from all
 
 backgrounds, abilities, and experiences
 
 . If you need any adjustments during the application process, please let us know.
 
</div>

Receptionist Arabic Speaker

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