housekeeping attendant

front office supervisor

hvac supervisor

operations supervisor

restaurant supervisor

hotel service supervisor

six senses

<div>As Housekeeping Supervisor, I will assume full responsibility for the efficient operation in the following:
Handle and assist in department training and orientation of all new hosts and regular trainings to Housekeeping hosts to improve job performance, meet guidelines and standards of service and operation.
Demonstrate to Housekeeping hosts how to perform tasks in job descriptions provided according to hotel service standards.
Maintain regular and effective communication with other departments to ensure the smooth operation of housekeeping functions.
Monitor daily arrivals according to occupancy report in co-ordination with the Laundry and Housekeeping management.
Supervise and inspect the work of Housekeeping hosts ensuring high standard of order, hygiene, sanitation, cleanliness and aesthetic value throughout all service areas and assist when necessary.
Ensure Housekeeping office and all storage facilities of housekeeping are kept in good condition and order.

Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
Strictly adhere to LQA standards and guest comments.
Qualifications

To execute the position of Housekeeping Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

Diploma or equivalent and at least 2 years&rsquo; experience in a similar luxury hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.

Technical skills include MS Office &ndash; Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I have the knowledge of hotel/resort and policies on room allocation etc.

Fluent in English language.

The above is intended to provide an overview of the role and responsibilities for a Housekeeping Supervisor at Six Senses The Palm Dubai It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Housekeeping Supervisor-Six Senses The Palm Dubai

Gulf Court Hotel Business Bay

About Gulf Court HotelNestled in the vibrant heart of Business Bay, Dubai&rsquo;s prestigious commercial and lifestyle district, Gulf Court Hotel offers a blend of contemporary luxury and authentic Arabian hospitality. We pride ourselves on providing exceptional guest experiences, underscored by meticulous attention to detail, warm service, and state-of-the-art amenities. Our strategic location offers easy access to Downtown Dubai, the Dubai Mall, and major business hubs, making us the preferred choice for both business and leisure travelers. At Gulf Court Hotel, we are committed to fostering a dynamic, inclusive, and professional work environment where talent is nurtured and excellence is celebrated.Position OverviewWe are seeking a highly motivated and detail-oriented Reservations Supervisor to lead our Reservations team. The ideal candidate will be responsible for overseeing all reservation activities, maximizing room revenue through strategic inventory management, and ensuring the highest standards of guest service from the initial booking contact. This role requires a proactive leader with a strong understanding of Dubai&rsquo;s hotel market, best practices, and legal compliance requirements.Key ResponsibilitiesOperational &amp; Guest Service Excellence:<ul><li>Supervise the daily operations of the Reservations department, ensuring all inquiries (phone, email, online) are handled promptly, professionally, and accurately.</li><li>Manage group bookings, corporate contracts, and FIT reservations, optimizing room allocation and rates.</li><li>Monitor and manage room inventory across all distribution channels (Hotel website, OTAs, GDS) to ensure parity and maximize yield.</li><li>Train, mentor, and motivate the reservations team, fostering a culture of exceptional service and continuous improvement.</li><li>Handle complex guest requests, complaints, and reservation issues, providing effective solutions to ensure guest satisfaction.</li><li>Prepare daily, weekly, and monthly reservation reports and forecasts for management.</li><li>Work closely with the Revenue Manager and Sales Department to implement pricing strategies and promotional offers.</li><li>Analyze booking trends and market demand to provide insights for rate planning.</li><li>Ensure all reservation data is accurately input into the Property Management System (PMS &ndash; Opera ).</li><li>Maintain strict adherence to data protection and privacy regarding guest information confidentiality and secure handling of PCI-DSS data for credit card transactions.</li><li>Ensure all team members are aware of and comply with hotel policies, Dubai's cultural sensitivities, and legal requirements.</li></ul>Qualifications &amp; Skills RequiredExperience:<ul><li>Minimum of 3-4 years of experience in a Reservations role within the hotel industry, with at least 1-2 years in a supervisory capacity.</li><li>Proven experience working in a hotel in Dubai or the UAE is highly preferred.</li><li>In-depth knowledge of Central Reservation Systems (CRS), Global Distribution Systems (GDS &ndash; Amadeus, Sabre, Galileo), and major Online Travel Agencies (OTAs).</li><li>Strong experience with a major Property Management System (PMS), preferably Opera Cloud.</li></ul>Skills &amp; Competencies:<ul><li>Exceptional leadership, communication, and interpersonal skills.</li><li>Strong analytical and numerical abilities for reporting and revenue analysis.</li><li>High level of accuracy, attention to detail, and organizational skills.</li><li>Ability to work under pressure in a fast-paced environment.</li><li>Fluency in English (written and spoken). Knowledge of Arabic or additional languages is a significant advantage.</li><li>Proficient in MS Office (Excel, Word, Outlook).</li></ul>Education:<ul><li>Diploma or Degree in Hospitality Management, Tourism, or a related field is preferred.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

Reservations Supervisor - Hotel

<div>As Transport and Bell Supervisor, I will assume full responsibility for the efficient operation in the following:
Review arrivals and departures to plan for the next day&rsquo;s activities.
Review daily arrivals and departures to ensure proper handling of Special Guests, VIP Guests and Groups.
Implement and maintain guest recognition program.
Assist in scheduling, training and providing feedback to Bell team.
Handle guest feedbacks, inquiries, and comments. Log them and initiate appropriate action and follow up.
Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services; be accountable for guests&rsquo; safety and comfort.
Maintain efficient administration within the department preparing and submitting operational reports on time.
Ensure all equipment of the department is kept clean and in good working condition.
Ensure Bell team deliver and pick-up guest luggage and request items according to the standards and procedures in a timely and efficient manner. Maintain proper records of all actions.
Upkeep Six Senses guidelines and standards of service and operation. My performance benchmarks are maintained and exceeded.
Strictly adhere to LQA standards and guest comments.
Qualifications

To execute the position of Bell Host and Luggage Attendant, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

Diploma or equivalent and at least 2 years&rsquo; experience in a similar luxury hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred.

Technical skills include Advanced MS Office &ndash; Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms. I possess a valid driving license with good standing driving record. I have the confidence and experience in handling golf cart/buggy.
Fluent in English; I understand that additional languages are preferred.
The above is intended to provide an overview of the role and responsibilities for a Transport and Bell Supervisor at Six Senses The Palm Dubai It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position.

Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Transport & Bell Supervisor - Six Senses The Palm Dubai

Vintage Grand Hotel

The Group Vintage has signed a franchise agreement with Marriott International, Inc. to convert the Vintage Grand Hotel to a dual-branded Marriott Hotel and Marriott Executive Apartments in Dubai Production City &ndash; a fast-growing business hub in the city. The property will be conveniently located just 30 minutes away from Al Maktoum Airport and Dubai International Airport, with excellent connections to every part of the city. This is set to be the largest Marriott Executive Apartments in UAE, which will bring exceptional, new F&amp;B experiences to this location which is rapidly emerging as the heart of the New Dubai corridor, catering to both our guests and the surrounding vibrant communities.The opening of Marriott Hotel Production City, Dubai is anticipated to mark the fifth hotel under the Marriott Hotel&rsquo;s brand in Dubai. The hotel will exemplify the brand&rsquo;s continued evolution and feature contemporary and intuitive spaces. Projected to open in Q4 2025, the 365 room hotel, will feature a number of dining outlets, the brand&rsquo;s signature M Club lounge, a pool, fitness center and tennis court.Marriott Executive Apartments continues to cater to the rapidly growing demand for extended stay accommodations in the UAE. Marriott Executive Apartments Production City, Dubai is anticipated to offer 420 apartments that provide home comforts for both business and leisure travelers.The RoleReporting the Human Resources based in Dubai, the Human Resources supervisor will be an integral member in the HR team with core focus on maximizing individual and organizational potential and running HR operationsKey Responsibilities<ul><li>Responsible for full spectrum of HR services and operations including recruitment, C&amp;B operations, onboarding and offboarding, employee engagement and relations.</li><li>Partner with line manager(s) to manage recruitment activities, from candidate sourcing to offer management</li><li>Oversee and guide HR &amp; Admin Executive to deliver a pleasant and sufficient onboarding experience for new joiners.</li><li>Lead and manage orientation program including recruitment, induction, engagement, and placement.</li><li>Maintain good relationship with payroll, manage monthly reports and administration on a timely and accurate manner</li><li>Maintain and administer HR system including leave management and Visa operations</li><li>Ensure accurate and updated employee data is maintained in HR system in a consistent and confidential manner</li><li>Assist Human Resources in HR projects such as C&amp;B review, HR analytics, rewards &amp; engagement initiatives</li><li>A key member to help maintain the culture and synergy across the organization, responsible for employee engagement activities and social events</li><li>Facilitate and coordinate offboarding management with respective line manager(s) and Office Admin Department to ensure a smooth exit is well executed</li><li>Assist in vendor interactions and ad-hoc projects as required</li></ul>Skills, Experience and Qualifications<ul><li>Qualification in Human Resources Management, or related discipline</li><li>5 years of experience with demonstrated proficiency in recruitment, HR operations and holistic HR activities</li><li>Well-rounded HR experience in the UAE region, well verse with local labor ordinance, policies, work visa process etc.</li><li>Good stakeholder management and solid communications skills, able to manage expectations effectively with discretion, and convey information in an accurate manner</li><li>A good team player who is passionate working with people, flexible and adaptive to change, detail-minded, highly organized, and numbers savvy</li><li>Ability to define problems, establish facts, analyse situations, and provide suggestions</li><li>Able to work independently with minimal supervision</li><li>Strong computer skills in MS Office such as Word, Excel, PPT, office 365, SharePoint,</li></ul>Job Type: Full-timeExperience:<ul><li>Hotel: 2 years (Required)</li></ul>

HR Supervisor (Hotel Experience)

IHG Hotels & Resorts

<div><div><div><div><div><div><div>Do you see yourself as a F&amp;B Supervisor in our Room Service team here at InterContinental&reg; Hotel Dubai Festival City? 
 
What's your passion? Whether you're into triathlon, exploring new restaurants or dancing the tango, at IHG we're interested in you. We love people who apply the same amount of passion and precision to their jobs as they do to their hobbies. Imagine working for a company that gives you Room to be yourself. Our commitment to our people is to deliver room to have a great start, to learn and grow, to perform, to be recognized and rewarded, to be involved and to take the initiative and lead. 
 
The InterContinental Hotels Group&reg; properties in Dubai Festival City consist of four hotels. These include the luxury brand InterContinental, the lavish long-stay InterContinental Residence Suites, the superior upscale Crowne Plaza, and the vibrant mid-scale Holiday Inn &amp; Suites. In addition to over 1600 rooms, the four properties boast a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming, and full of life to join over 1200 colleagues who are always finding ways to make every guest's experience an enjoyable one. We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.
A little taste of your day-to-day:
<ul><li>In the absence of a manager, conducts shift briefings to ensure hotel activities and operational requirements are known
</li><li>Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up</li>
<li>Supervise cash handling and banking procedures</li>
<li>Prepare daily banking and cash flow reports</li>
<li>Establish and instruct staff in cash security procedures</li>
<li>Supervise the maintenance of service equipment</li>
<li>Monitor standards of guest facilities and services</li>
<li>Control stock and monitor security procedures</li>
<li>Train and schedule employees to ensure proper coverage in your section</li>
<li>Monitoring mini bar in the rooms regularly</li>
<li>Inspecting storage areas for organization and proper use of FIFO.</li>
<li>Supervise outlet service</li>
<li>May assist with other duties as assigned</li>
</ul>What we need from you:
<ul><li>Ideally, the candidate should have 2 years of experience in a similar role (specifically IRD) from a luxury property.</li>
<li>Great communication skills</li>
<li>Ability to work in a team and in different functions</li>
<li>Warm and inviting personality</li>
<li>Ability to think calmly under pressure</li>
<li>Willingness to learn open-mindedly</li>
<li>Passion of food and curiosity for something new</li>
<li>Basic organisation skills in restaurant operation</li>
</ul>What you can expect from us: 
 
We give our people everything they need to succeed, from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life &ndash; including impressive room discounts and some of the best training in the business. 
 
Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels &amp; Resorts provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, always welcoming different backgrounds, experiences, and perspectives. 
 
IHG gives every member of the team the Room to Belong, Room to Grow, and a Room to Make a Difference in a collaborative environment. We know that to work well, we need to feel well &ndash; both inside and outside of work &ndash; and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. 
 
So, join us, and you&rsquo;ll become part of our ever-growing global family!
</div></div></div></div></div></div>As the world&rsquo;s first and most global luxury hotel brand, InterContinental Hotels &amp; Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental&reg;&#65039; brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you&rsquo;d like to embrace a world of opportunities, we&rsquo;d like to welcome you to the world&rsquo;s most international luxury hotel brand.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

F&B Supervisor - In Room Dining - F&B Service - InterContinental® Dubai Festival City

Crowne Plaza Hotel

<div>What's your passion? Whether you're into dancing, diving, or dominoes at IHG we're interested in YOU. We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people who help us create great hotels guests love.

Crowne Plaza Dubai Marina is the perfect location that completely understands modern business travelers. Located in the cosmopolitan Dubai Marina area, the 3,037 square-metre hotel is next to Dubai Marina Mall and within walking distance of the picturesque pedestrian promenade, which borders the waterway lined with vibrant cafes and restaurants.

With 273 stylish rooms and a convenient, prestigious location, you will find Crowne Plaza Dubai Marina an ideal hotel for productive business and enjoyable leisure time; and will definitely enjoy a new hotel that has mastered the balance between modernism of the business world and traditions of the Arabian hospitality.

We are currently recruiting for a full time Guest Services Assistant to join our enthusiastic team at Crowne Plaza Dubai Marina.
As a Guest Services Assistant you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:
<ul>
<li>Provide prompt, courteous and efficient service to all guests</li>
<li>Achieve a high level of customer satisfaction through personalized service from arrival till departure
</li><li>Maintain up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
</li><li>Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
</li><li>Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
</li><li>Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
</li><li>Maintain the privacy of all guests by ensuring that no details of the guests are disclosed</li>
<li>Demonstrate a complete understanding of the hotel&rsquo;s policies, procedures and service standards and have full knowledge of the hotel facilities and happenings</li>
</ul>
Ideally, you'll have a minimum of 1 to 2 years&rsquo; experience in the similar role in a four or five-star hotel or comparable industry, ability to demonstrate working with and engaging teams from different cultures, strong verbal and written communication skills along with being quality oriented with focus on details, high performance standards, able to multi-task &amp; meet deadlines and technical proficiency in related software preferable.

At IHG we are committed to developing our team and managing our talent and would encourage internal as well as external candidates to apply for any of our vacancies.

We passionately believe that it&rsquo;s our people who have brought us to where we are today and our people that will help us grow. We celebrate diversity every day. We welcome guests from every background and corner of the world, so we want individuals who can bring true hospitality to life for everyone. 
 
We will give you every opportunity to grow vertically, functionally, geographically, and personally. As part of the IHG family with more than 6,000 hotels in over 100 countries, the world is your oyster.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Guest Service Assistant at Crowne Plaza Dubai Marina

Hilton Worldwide, Inc.

Job Description - Personal Assistant Supervisor (Front Office) Waldorf Astoria Dubai Palm JumeirahA Personal Assistant Supervisor with Waldorf Astoria Dubai is responsible for managing the Personal Assistance section and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies.What will I be doingA Personal Assistant Supervisor manages the Switchboard Department and ensures on-time and accurate handling of Guest and management messages, enquiries and emergencies. Specifically, you are responsible for performing the following tasks to the highest standards:<ul><li>Overseeing the performance of Personal Assistance team, ensuring they adhere to hotel standards, provide excellent customer service, and handle calls efficiently.</li><li>Creating schedules for Personal Assistance team to ensure adequate coverage during peak times and adjusting staffing levels based on occupancy and call volume.</li><li>Conducting training sessions for new Personal Assistance team and providing ongoing coaching to improve their skills in handling calls, using hotel systems, and delivering exceptional service.</li><li>Monitoring calls for quality assurance purposes, providing feedback to Personal Assistance team, and implementing improvements to enhance guest satisfaction.</li><li>Assisting with escalated guest concerns or complaints related to telephone services, resolving issues promptly, and ensuring guest satisfaction.</li><li>To monitor the Kipsu application by actively engaging with guests to address promptly with their questions, requests or feedback.</li><li>Overseeing the maintenance and proper functioning of telephone systems, including troubleshooting technical issues and coordinating repairs as needed.</li><li>Liaising with other hotel departments such as front office and other Departments to ensure seamless communication and coordination.</li><li>Generating daily reports on call volume, service levels, and any notable incidents or concerns, providing insights to management for decision-making purposes.</li><li>Enforcing hotel policies and procedures related to Personal Assistance operations, ensuring compliance with privacy regulations and security protocols.</li><li>Identifying opportunities for process improvements, implementing new technologies or practices to enhance efficiency and guest experience.</li><li>Being prepared to handle emergency situations, such as medical emergencies or security incidents, by following established protocols and coordinating with appropriate personnel.</li><li>Proactively reaching out to guests to confirm reservations, assist with inquiries, and offer personalized services to enhance their overall experience.</li><li>Completing administrative duties such as updating phone directories, maintaining records, and managing inventory of supplies related to telephone operations.</li></ul>What are we looking forA Personal Assistant Supervisor (Telephone Operator Supervisor) serving Waldorf Astoria Hotels and Resorts brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>Minimum 3-5 years of experience in a luxury hotel or premium customer service environment, including at least 1-2 years in a supervisory or team leader role within the Communications or Guest Service department.</li><li>Proven experience in managing and training a team of Telephone Operators or Call Center Agents in a high-end hospitality setting.</li><li>Strong leadership and coaching skills with the ability to inspire, motivate, and develop team members.</li><li>Excellent communication and interpersonal skills, demonstrating a warm, professional, and polished manner at all times.</li><li>In-depth knowledge of hotel operations, emergency procedures, and communication protocols.</li><li>Exceptional telephone etiquette, active listening, and problem-resolution skills.</li><li>Strong organizational and multitasking abilities to oversee shift operations, manage workload distribution, and ensure service consistency.</li><li>Commitment to delivering discreet, accurate, and prompt service to both internal and external guests.</li><li>Ability to handle guest and team concerns with patience, professionalism, and discretion.</li><li>Technical proficiency in hotel systems such as Opera PMS, multi-line switchboards, and internal communication platforms.</li><li>Keen attention to detail, ensuring all calls, messages, and wake-up requests are handled accurately and efficiently.</li><li>Flexibility to work various shifts, including weekends, nights, and public holidays, as required by hotel operations.</li><li>Impeccable grooming and personal presentation reflecting the hotel's luxury brand standards.</li></ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>Previous experience as a Personal Assistant Supervisor or Telephone Operator Supervisor in a 5-star luxury hotel.</li><li>Proficiency in additional languages (verbal and written), such as Arabic, Russian, or French.</li><li>Familiarity with Hilton brand standards and communication procedures.</li></ul>What will it be like to work for HiltonHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Personal Assistant Supervisor (Front Office) Waldorf Astoria Dubai Palm Jumeirah

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