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human resources generalist Jobs in Norfolk

human resources generalist

director of human resources Jobs in Norfolk

director of human resources

human resources manager

Titan America

<div>
 
 Titan America is seeking an experienced and highly capable Human Resources Manager to lead HR support for our Corporate Center based in Norfolk, Virginia. This role serves as a critical partner to corporate leadership across key enterprise functions, including Finance, Information Technology, Procurement, Legal, Internal Audit, and the HR Service Center.
 
 
 
 
 
 Reporting to the Senior Director of Human Resources for Corporate Services and the Mid-Atlantic Business Unit, this position plays a central role in shaping talent outcomes, building organizational capability, and ensuring strong alignment between HR strategy and business priorities in a publicly traded environment. This role is based onsite in our Norfolk Corporate Center and requires regular in-office presence to effectively partner with leaders and support the business.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Serve as the primary HR business partner to Corporate Center leadership across Finance, IT, Procurement, Legal, Internal Audit, and HR Service Center functions
 </li>
 <li>
 Lead and execute full-cycle recruitment in close partnership with Corporate Talent Acquisition, ensuring high-quality hiring outcomes for critical corporate roles
 </li>
 <li>
 Drive talent development strategies, including succession planning, leadership development, and performance management processes
 </li>
 <li>
 Partner with leaders to assess organizational effectiveness and implement solutions that strengthen capability, engagement, and performance
 </li>
 <li>
 Provide coaching and guidance to leaders on employee relations, performance management, and organizational challenges
 </li>
 <li>
 Support workforce planning and organizational design aligned with enterprise strategy
 </li>
 <li>
 Ensure adherence to Titan America&rsquo;s HR policies, compliance standards, and SOX-related requirements
 </li>
 <li>
 Leverage HR systems and data to inform decision-making and enhance talent outcomes
 </li>
 <li>
 Collaborate closely with enterprise HR centers of excellence (Talent Acquisition, Total Rewards, Talent Management) to deliver consistent, high-impact HR programs
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business, or related field (Master&rsquo;s preferred)
 </li>
 <li>
 7+ years of progressive HR experience, with strong experience supporting corporate or professional functions
 </li>
 <li>
 Demonstrated strength in recruitment and talent development, particularly in corporate environments
 </li>
 <li>
 Proven ability to operate as both a strategic partner and hands-on HR leader
 </li>
 <li>
 Strong business acumen and ability to influence senior stakeholders
 </li>
 <li>
 Experience in a publicly traded and/or SOX-compliant environment preferred
 </li>
 <li>
 Excellent interpersonal, coaching, and problem-solving skills
 </li>
 <li>
 High level of professionalism, judgment, and discretion
 </li>
 </ul>
 
 
 
 
 
 Required Skills
 
 
 
 
 
 <ul>
 <li>
 A pragmatic, solutions-oriented HR leader who can balance strategy with execution
 </li>
 <li>
 Strong ownership mindset with the ability to operate independently
 </li>
 <li>
 A collaborative partner who builds strong relationships across corporate functions
 </li>
 <li>
 Passion for attracting, developing, and retaining high-performing talent
 </li>
 <li>
 Ability to thrive in a fast-paced, growth-oriented environment
 </li>
 </ul>
 
 
 
 
 
 Pay range and compensation package:
 
 
 
 
 
 
 Titan America offers a competitive compensation and benefits program designed to attract, reward, and retain high-performing talent. This includes a market-competitive base salary, participation in an annual bonus program, comprehensive health and welfare benefits, and a 401(k) plan with company match. Titan America is committed to supporting the well-being and long-term success of its employees through a balanced and thoughtfully designed total rewards offering.
 
</div>

Human Resources Manager

Virginia Zoological Society

<div>Description: 
Job Summary:
The Human Resources Director is a strategic leadership role responsible for overseeing all aspects of human resources operations, including talent management, benefits administration, and organizational culture. This role also plays a key part in fostering collaboration with the City of Norfolk to support shared initiatives and promote a unified &ldquo;One Zoo&rdquo; mentality.
Duties/Responsibilities:<ul><li>
Develop and execute HR strategies that align with organizational goals and promote a high-performance culture.</li><li>
Oversee recruitment, onboarding, employee relations, performance management, and compliance with all applicable employment laws and regulations.</li><li>
Serve as a trusted advisor to leadership on organizational development, workforce planning, and change management.</li><li>
Work in close partnership with the Executive Director to align human resources strategies with organizational priorities, provide high-level counsel on workforce and culture and ensure HR initiatives effectively support the zoo&rsquo;s strategic direction.</li><li>
Champion diversity, equity, inclusion, and employee engagement initiatives.</li><li>
Design, implement, and manage comprehensive employee benefits programs, including health, retirement, wellness, and leave policies.</li><li>
Serve as the primary point of contact for benefits vendors and ensure competitive, cost-effective offerings.</li><li>
Educate employees on benefits options and ensure smooth enrollment and administration processes.</li><li>
Monitor trends and recommend enhancements to support employee well-being and retention.</li><li>
Collaborate closely with the City of Norfolk departments, including Human Resources, to support joint initiatives, policies, and strategic priorities.</li><li>
Lead and support programs that promote a cohesive &ldquo;One Zoo&rdquo; culture, integrating city and organizational efforts.</li><li>
Represent the organization in cross-functional committees, working groups, and community engagements.</li><li>
Promote a unified, mission-driven culture that emphasizes collaboration, transparency, and shared purpose.</li><li>
Lead initiatives that enhance employee engagement and reinforce the &ldquo;One Zoo&rdquo; mentality.</li><li>
Performs other duties as required.</li></ul>
Requirements:

Required Skills/Abilities:<ul><li>
Excellent verbal and written communication skills.</li><li>
Excellent interpersonal, negotiation, and conflict resolution skills.</li><li>
Excellent time management skills with a proven ability to meet deadlines.</li><li>
Excellent organizational skills and attention to detail.</li><li>
Strong analytical and problem-solving skills.</li><li>
Strong supervisory and leadership skills.</li><li>
Ability to adapt to the needs of the organization and employees.</li><li>
Ability to prioritize tasks and to delegate them when appropriate.</li><li>
Ability to act with integrity, professionalism, and confidentiality.</li><li>
Thorough knowledge of employment-related laws and regulations.</li><li>
Proficient with Microsoft Office Suite or related software.</li><li>
Proficiency with or the ability to quickly learn the organization&rsquo;s HRIS and talent management systems.</li></ul>
Education and Experience:<ul><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field (Master's preferred).</li><li>
A minimum of 7-10 years of progressive HR leadership experience.</li><li>
Experience managing benefits programs and vendor relationships.</li><li>
Demonstrated experience working with government or municipal partners preferred.</li><li>
Strong leadership, communication, and relationship-building skills.</li><li>
Professional HR certification (SHRM-SCP, SPHR) preferred.</li></ul>
Physical Requirements:<ul><li>
Prolonged periods of sitting at a desk and working on a computer.</li><li>
Must be able to lift 15 pounds at times.</li></ul></div>

Director of Human Resources

Norfolk Airport Authority

<div>
 Begin a challenging career with the Norfolk Airport Authority, a political subdivision of the Commonwealth of Virginia. Our mission is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport.
 
 
 
 Job Title:
 
 
 HUMAN RESOURCES GENERALIST
 
 
 
 
 Shift Schedule:
 
 
 8:30 AM &ndash; 5:00 PM, Monday through Friday
 
 
 
 
 Starting Pay Range:
 
 
 $72,100.00 - $85,000.00, commensurate with experience
 
 
 
 
 CLOSING DATE: This job announcement will be open until filled.
 
 
 
 
 MUST ATTACH HR CERTIFICATION(S) TO APPLICATION OR SUBMIT IT VIA E-MAIL TO:
 
 
 naaapplications@norfolkairport.com
 
 
 
 
 ABOUT US:
 
 Norfolk International Airport is the aviation gateway to Coastal Virginia and northeastern North Carolina, including the Outer Banks. It has enjoyed three consecutive years of record traffic with nearly 4.9 million passengers in 2025. Its eight commercial airlines offer nonstop service to more than 40 cities coast to coast. Our vision is that every team member has a stake in bringing our &ldquo;Here &amp; There For You&rdquo; brand to life for every passenger and fellow employee. We have a demonstrated commitment to cultivating a positive, collaborative work environment that supports our values of professionalism, responsiveness, innovation, diversity, excellence (P.R.I.D.E.) as outlined in our Strategic Plan.
 
 
 
 OUR MISSION:
 
 The mission of Norfolk Airport Authority is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport.
 
 
 
 JOB SUMMARY:
 
 The Human Resources Generalist serves as a strategic partner to management and employees, responsible for the daily oversight of recruitment and onboarding, performance, talent management, training, development and system support. This role involves leading HR initiatives, mentoring junior HR staff, and driving programs that enhance employee engagement, performance, and organizational effectiveness. This position supervises the Human Resources Coordinator and Talent Acquisition Analyst.
 
 
 
 ESSENTIAL JOB FUNCTIONS:
 
 The following duties are typical for this position. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.
 
 
 <ul>
 <li>
 Supervises the daily recruitment, onboarding, training and performance management activities and oversees the daily schedule, assignments and workflow of personnel in this group.
 </li>
 <li>
 Supervises all full-cycle recruitment and collaborates with department managers to understand skills and competencies required for openings.
 </li>
 <li>
 Supervises onboarding process to ensure smooth integration of new employees and serves as a point of contact for employee inquiries and concerns.
 </li>
 <li>
 Coordinates employee training programs and professional development initiatives.
 </li>
 <li>
 Assists in reviewing, updating and implementing HR policies and procedures.
 </li>
 <li>
 Trains managers and employees on policy changes and compliance requirements.
 </li>
 <li>
 Analyzes HR metrics to identify trends and recommend improvements.
 </li>
 <li>
 Prepares reports for senior leadership on workforce performance and engagement.
 </li>
 <li>
 Ensures accurate employee records in HRIS.
 </li>
 <li>
 Prepares and submits compliance reports, to include but not limited to Affirmative Action Plan spreadsheets and VETS-4212.
 </li>
 <li>
 Handles HRIS employment-related inquiries, requests and concerns from employees.
 </li>
 <li>
 Resolves administrative problems with the carrier representatives.
 </li>
 <li>
 Mentors junior HR team members and provide guidance on complex HR matters.
 </li>
 <li>
 Leads HR projects and initiatives to improve processes and employee experience.
 </li>
 <li>
 Performs other duties as assigned and directed.
 </li>
 <li>
 Adheres to all the Authority&rsquo;s personnel policies and departmental guidelines.
 
 
 </li>
 </ul>
 
 KNOWLEDGE, SKILLS, AND ABILITIES:
 
 The following generally describes the knowledge, skills and abilities required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties.
 
 
 <ul>
 <li>
 HR Expertise: In-depth knowledge of employment laws, compliance requirements, and HR best practices.
 </li>
 <li>
 Strategic Thinking: Ability to align HR initiatives with organizational goals and contribute to workforce planning.
 </li>
 <li>
 Employee Relations: Skilled in handling complex employee issues, conflict resolution, and fostering a positive work environment.
 </li>
 <li>
 Analytical Skills: Proficient in interpreting HR data, identifying trends, and recommending actionable solutions.
 </li>
 <li>
 Communication &amp; Influence: Strong verbal and written communication skills with the ability to influence and build relationships at all levels.
 </li>
 <li>
 Project Management: Capable of leading HR projects, managing timelines, and delivering results effectively.
 </li>
 <li>
 Ethical Judgment &amp; Confidentiality: Maintains integrity and discretion in all HR matters.
 </li>
 <li>
 Technology Proficiency: Advanced knowledge of HRIS systems and Microsoft Office Suite.
 </li>
 <li>
 Change Management: Ability to support and guide organizational change initiatives.
 </li>
 <li>
 Coaching &amp; Development: Skilled in mentoring managers and junior HR staff to enhance performance and growth.
 
 
 </li>
 </ul>
 
 Education/Training
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.
 
 
 </li>
 </ul>
 
 EXPERIENCE:
 
 Five (5) + years of progressive HR experience, including generalist responsibilities.
 
 
 
 Certifications
 
 
 
 <ul>
 <li>
 Human Resources certification required.
 
 
 </li>
 </ul>
 
 Special Requirements
 
 
 
 <ul>
 <li>
 Ability to obtain and maintain eligibility to hold a Security Identification Display Area (SIDA) badge as may be required by assigned job duties and responsibilities.
 
 
 </li>
 </ul>
 
 EQUIPMENT OPERATION:
 
 Phone system, fax, copier, shredder, laptop, projector.
 
 
 
 PHYSICAL &amp; MENTAL DEMANDS:
 
 Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitations.
 
 
 Sitting for long periods of time, walking, occasional bending, stooping, climbing up and down stairs, lifting and carrying items weighing up to 25 lbs.
 
 
 
 WORKING CONDITIONS/HAZARDS:
 
 None
 
 
 
 EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
 
 It is the policy of the Norfolk Airport Authority (NAA) to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, NAA will provide reasonable accommodations for qualified individuals with disabilities.
 
 
 
 DISCLAIMER:
 
 The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All Norfolk Airport Authority (NAA) employees are at-will under Virginia law and NAA personnel policies.
 
 
 
 www.flyorf.com/employment
 
 
 
 Contact the Human Resources Department at 757-857-3405 for assistance.
</div>

Human Resources Generalist

<div>Begin a challenging career with the Norfolk Airport Authority, a political subdivision of the Commonwealth of Virginia. Our mission is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport.
Job Title: HUMAN RESOURCES GENERALIST
Shift Schedule: 8:30 AM &ndash; 5:00 PM, Monday through Friday
Starting Pay Range: $72,100.00 - $85,000.00, commensurate with experience
CLOSING DATE: This job announcement will be open until filled.
MUST ATTACH HR CERTIFICATION(S) TO APPLICATION OR SUBMIT IT VIA E-MAIL TO: naaapplications@norfolkairport.com
ABOUT US: Norfolk International Airport is the aviation gateway to Coastal Virginia and northeastern North Carolina, including the Outer Banks. It has enjoyed three consecutive years of record traffic with nearly 4.9 million passengers in 2025. Its eight commercial airlines offer nonstop service to more than 40 cities coast to coast. Our vision is that every team member has a stake in bringing our &ldquo;Here &amp; There For You&rdquo; brand to life for every passenger and fellow employee. We have a demonstrated commitment to cultivating a positive, collaborative work environment that supports our values of professionalism, responsiveness, innovation, diversity, excellence (P.R.I.D.E.) as outlined in our Strategic Plan.
OUR MISSION: The mission of Norfolk Airport Authority is to connect our community with the world by safely, reliably, and efficiently operating Norfolk International Airport.
JOB SUMMARY: The Human Resources Generalist serves as a strategic partner to management and employees, responsible for the daily oversight of recruitment and onboarding, performance, talent management, training, development and system support. This role involves leading HR initiatives, mentoring junior HR staff, and driving programs that enhance employee engagement, performance, and organizational effectiveness. This position supervises the Human Resources Coordinator and Talent Acquisition Analyst.
ESSENTIAL JOB FUNCTIONS: The following duties are typical for this position. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices.<ul><li>
Supervises the daily recruitment, onboarding, training and performance management activities and oversees the daily schedule, assignments and workflow of personnel in this group.</li><li>
Supervises all full-cycle recruitment and collaborates with department managers to understand skills and competencies required for openings.</li><li>
Supervises onboarding process to ensure smooth integration of new employees and serves as a point of contact for employee inquiries and concerns.</li><li>
Coordinates employee training programs and professional development initiatives.</li><li>
Assists in reviewing, updating and implementing HR policies and procedures.</li><li>
Trains managers and employees on policy changes and compliance requirements.</li><li>
Analyzes HR metrics to identify trends and recommend improvements.</li><li>
Prepares reports for senior leadership on workforce performance and engagement.</li><li>
Ensures accurate employee records in HRIS.</li><li>
Prepares and submits compliance reports, to include but not limited to Affirmative Action Plan spreadsheets and VETS-4212.</li></ul><ul><li>
Handles HRIS employment-related inquiries, requests and concerns from employees.</li><li>
Resolves administrative problems with the carrier representatives.</li><li>
Mentors junior HR team members and provide guidance on complex HR matters.</li><li>
Leads HR projects and initiatives to improve processes and employee experience.</li><li>
Performs other duties as assigned and directed.</li><li>
Adheres to all the Authority&rsquo;s personnel policies and departmental guidelines.</li></ul>
KNOWLEDGE, SKILLS, AND ABILITIES: The following generally describes the knowledge, skills and abilities required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties.<ul><li>
HR Expertise: In-depth knowledge of employment laws, compliance requirements, and HR best practices.</li><li>
Strategic Thinking: Ability to align HR initiatives with organizational goals and contribute to workforce planning.</li><li>
Employee Relations: Skilled in handling complex employee issues, conflict resolution, and fostering a positive work environment.</li><li>
Analytical Skills: Proficient in interpreting HR data, identifying trends, and recommending actionable solutions.</li><li>
Communication &amp; Influence: Strong verbal and written communication skills with the ability to influence and build relationships at all levels.</li><li>
Project Management: Capable of leading HR projects, managing timelines, and delivering results effectively.</li><li>
Ethical Judgment &amp; Confidentiality: Maintains integrity and discretion in all HR matters.</li><li>
Technology Proficiency: Advanced knowledge of HRIS systems and Microsoft Office Suite.</li><li>
Change Management: Ability to support and guide organizational change initiatives.</li><li>
Coaching &amp; Development: Skilled in mentoring managers and junior HR staff to enhance performance and growth.</li></ul>
EDUCATION/TRAINING:<ul><li>
Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field.</li></ul>
EXPERIENCE: Five (5) + years of progressive HR experience, including generalist responsibilities.
CERTIFICATIONS:<ul><li>
Human Resources certification required.</li></ul>
SPECIAL REQUIREMENTS:<ul><li>
Ability to obtain and maintain eligibility to hold a Security Identification Display Area (SIDA) badge as may be required by assigned job duties and responsibilities.</li></ul>
EQUIPMENT OPERATION: Phone system, fax, copier, shredder, laptop, projector.
PHYSICAL &amp; MENTAL DEMANDS: Persons with disabilities may be able to perform the essential duties of this class with reasonable accommodation. Reasonable accommodation will be evaluated on an individual basis and depends, in part, on the specific requirements for the job, the limitations related to disability and the ability of the hiring department to accommodate the limitations.
Sitting for long periods of time, walking, occasional bending, stooping, climbing up and down stairs, lifting and carrying items weighing up to 25 lbs.
WORKING CONDITIONS/HAZARDS: None
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT: It is the policy of the Norfolk Airport Authority (NAA) to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, NAA will provide reasonable accommodations for qualified individuals with disabilities.
DISCLAIMER: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. All Norfolk Airport Authority (NAA) employees are at-will under Virginia law and NAA personnel policies. 
www.flyorf.com/employment
Contact the Human Resources Department at 757-857-3405 for assistance.</div>

City of Norfolk, VA

<div>
 
 Description
 
 
 
 Norfolk, Virginia is America's most authentic and urban waterfront city. Home to the world's largest naval station and the business, arts, and cultural center of Coastal Virginia, Norfolk has been rated a top place to live, work, play, and raise a family by numerous publications. Working for the City of Norfolk is an opportunity to make a real difference in the lives of others. With our commitment to competitive pay and a strong retirement package, you can do good for your community and do well for yourself. Join a caring workplace that proudly celebrates uniqueness, authenticity, and a shared commitment to improving the lives of our residents.
 
 
 The Department of Human Services (DHS) connects eligible citizens to federal, state and local resources for food, healthcare, childcare, cash assistance, workforce development, and energy and utility assistance. Some of the services we provide are Adult Protective Services, Services for at-risk youth and their families, Adoption and Foster Care, Resources for homeless families and individuals in Norfolk, college internships, Senior and Veterans assistance, and more.
 
 
 The DHS is seeking a Human Services Aide to support personnel in their duties through clerical work and researching client information. This position will also refer clients to other resources and information. Refers clients to other resources and information. The ideal candidate will possess the following: Knowledge necessary to understand basic operational, technical, or office processes, and review techniques, such as data collection and investigation.
 
 
 
 Department Hiring Salary: $42,016
 
 
 
 
 Essential Functions
 
 
 
 Essential functions include but are not limited to:
 
 
 <ul>
 <li>
 Assists personnel by entering data, performing clerical work, preparing correspondence, providing customer service and maintaining reports and records.
 </li>
 <li>
 Assists clients by providing services for bus passes, rent, clothing, shelter, emergency food and referrals to other services and information and transporting foster children and clients.
 </li>
 <li>
 Research client information by obtaining and verifying client information and processing new applications.
 </li>
 <li>
 Performs other related duties by providing transportation to clients, performing clerical duties and assisting caseworkers in various casework activities.
 </li>
 <li>
 Greet, welcome, and assist clients in a pleasant manner with a smile in person and while answering incoming calls.
 </li>
 <li>
 Print out forms necessary for continuation of benefits if not received in the mail.
 </li>
 <li>
 Assist supervisors and workers with printouts and mail left for clients.
 </li>
 <li>
 Direct clients on the appropriate box to drop off paperwork and the retrieval of applications for benefits.
 </li>
 <li>
 Assist operations with clients and necessary paperwork to obtain first time EBT cards, replacement cards, and IDS for those whose address is at our location.
 </li>
 <li>
 Receive letters and packages and distribute them to appropriate departments.
 </li>
 <li>
 Serve as back up to Front Desk
 </li>
 <li>
 Pulland retrieve SVESmonthly for Benefit Programs Specialists
 </li>
 <li>
 Transfer andassigning cases to appropriate units i.e. Long-Term Care, Age over 65, TANF, Pre-VIEW, Child Only, etc.
 </li>
 <li>
 Serveas back up for screening late renewals when assigned HSA is unavailable.
 </li>
 <li>
 Provide in the office printing forremote staff.
 </li>
 <li>
 Handle return mail and assist with employee receiving supplies.
 </li>
 <li>
 Answer incoming calls daily from 8:30am to 5:00pm.
 </li>
 <li>
 Retrieve missed telephone messages and return all calls within 24 hours.
 </li>
 <li>
 Maintain a current phone log of retrieved voicemail messages dates and times.
 </li>
 <li>
 Record all calls received in Laserfiche Form daily.
 </li>
 <li>
 Pick up, scan, and distribute all incoming documents every other hour.
 </li>
 <li>
 Retrieve documents faxed in on copiers.
 </li>
 <li>
 Assist with stamping, scanning, screening, and processing late renewals.
 </li>
 <li>
 RDE paper SNAP and Medicaid applications and scan the applications in to DMIS.
 </li>
 <li>
 Complete the hotline form and expedited screening form then upload the forms in to DMIS along with the paper SNAP application.
 </li>
 <li>
 The intake Human Services Aide request and retrieve SVES for BPS I, BPS II, and Senior BPS workers. Once received, the Human Services Aide scans the SVES in to DMIS.
 </li>
 <li>
 The intake Human Services Aide mail correspondence forms for remote workers. The BPS worker sends the Aide an email of the forms to mail to client.
 </li>
 <li>
 Monitoring the SNAP and Medicaid applications in the inbox.
 </li>
 <li>
 Transfer approves cases, that is transferred from other localities or from Cover of VA to the ongoing Human Services Aides, to be assigned to an ongoing worker.
 </li>
 <li>
 Assign pending SNAP and Medicaid applications, that was transferred to the Norfolk locality, to the BPS worker.
 
 
 </li>
 </ul>
 Education/Experience
 
 
 Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency.
 
 
 
 No Experience Required.
 
 
 
 Additional Information &amp; Requirements
 
 
 
 Working Hours:
 
 Monday &ndash; Friday 8:30 a.m. &ndash; 5:00 p.m. (40 Hours/Week)
 
 
 <ul>
 <li>
 Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.
 </li>
 <li>
 Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.
 </li>
 <li>
 Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.
 </li>
 <li>
 Retirement
 
 
 </li>
 </ul>
 If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
 
 
 If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.
 
 
 <ul>
 <li>
 The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant&rsquo;s school of enrollment must be an accredited institution.
 
 
 </li>
 </ul>
 
 Note
 
 
 
 The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.
 
 
 
 Non-City
 
 
 
 Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.
 
 
 01
 
 
 The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.
 
 
 <ul>
 <li>
 I understand and will answer the following supplemental questions completely and thoroughly.
 
 
 </li>
 </ul>
 02
 
 
 Do you have the legal right to work in the United States and, upon employment, can you provide documentation to verify this?
 
 
 <ul>
 <li>
 Yes
 </li>
 <li>
 No
 
 
 </li>
 </ul>
 03
 
 
 Are you a current or previous City of Norfolk employee?
 
 
 <ul>
 <li>
 Yes - I am a current City of Norfolk Employee
 </li>
 <li>
 Yes - I am a previous City of Norfolk Employee
 </li>
 <li>
 No - I am not a previous or current City of Norfolk employee
 
 
 </li>
 </ul>
 04
 
 
 If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title, and your relationship to the employee. If not, please indicate by typing "N/A."
 
 
 05
 
 
 Please select the highest level of education you have completed.
 
 
 <ul>
 <li>
 High School Diploma/GED
 </li>
 <li>
 Some College (6 months or more)
 </li>
 <li>
 Vocational/Technical Degree
 </li>
 <li>
 Associate's Degree
 </li>
 <li>
 Bachelor's Degree
 </li>
 <li>
 Master's Degree or higher
 
 
 </li>
 </ul>
 06
 
 
 How many years of customer service experience do you possess?
 
 
 <ul>
 <li>
 No experience
 </li>
 <li>
 Less than 1 year of experience
 </li>
 <li>
 1-2 years of experience
 </li>
 <li>
 3-4 years of experience
 </li>
 <li>
 5 or more years of experience
 
 
 </li>
 </ul>
 07
 
 
 Briefly describe your customer service experience. If no experience, type N/A.
 
 
 08
 
 
 Do you have experience working in a confidential environment with sensitive information?
 
 
 <ul>
 <li>
 Yes
 </li>
 <li>
 No
 
 
 </li>
 </ul>
 09
 
 
 If you answered "Yes" to the previous question, please describe your experience working in an environment with sensitive information that required confidentiality. Type N/A, if you answered "No" to the previous question.
 
 
 10
 
 
 Please provide the name, email address, and phone number of your current or most recent supervisor
 
 
 11
 
 
 Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.
 
 
 12
 
 
 A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?
 
 
 <ul>
 <li>
 I have been convicted of a felony
 </li>
 <li>
 I have been convicted of a misdemeanor
 </li>
 <li>
 I have been convicted of a felony and a misdemeanor
 </li>
 <li>
 I have not been convicted of a felony or a misdemeanor
 
 
 </li>
 </ul>
 13
 
 
 If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.
 
 
 14
 
 
 Are you a qualified military spouse? (An individual who is certified by the designated local agency as being a spouse of a member of the United States Armed Forces)
 
 
 <ul>
 <li>
 Yes
 </li>
 <li>
 No
 
 
 </li>
 </ul>
 15
 
 
 Please indicate your veteran status. (A copy of your long form DD-214 may be required)
 
 
 <ul>
 <li>
 I am not a Veteran
 </li>
 <li>
 I am a Veteran
 </li>
 <li>
 I am a Disabled Veteran
 </li>
 <li>
 Required Question
 </li>
 </ul>
</div>

Human Services Aide

The Home Depot

<div>Position Purpose:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.</li><li>
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.</li><li>
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Operation Assistant Manager</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
 At least 1 year prior merchandising and/or operational experience.</li><li>
 At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Decision Quality
</li><li>Collaborates</li><li>
Self-Development</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Pro Experience Manager

<div>ADP is hiring a Payroll Solutions Specialist.
<ul><li>Are you ready to join a company offering career advancement opportunities throughout your career journey?</li>
<li>Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?</li>
<li>Are you looking for an inclusive environment with a culture of collaboration and belonging?</li>
</ul>If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will join a high-performing team in ADP's Human Resources Outsourcing department that provides support and guidance in response to a wide variety of payroll and tax-related questions and issues presented by Client Payroll Administrators. You carry the weight of ADP's service reputation and client satisfaction in your hands.
Every day, you will utilize multiple tools and resources to develop accurate, comprehensive, and friendly responses to clients' inquiries regarding payroll practices and tax considerations. The nature of what you do every day will not change - your #1 goal is to help clients. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here, but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: https://adp.careers/Client_Services_Videos
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
<ul><li>Product Support. You will respond to client questions regarding our payroll and benefits products and provide application and product navigation support. Support activities can include: data maintenance, set up, configuration changes for multiple options (e.g., Vacation/Paid Time Off , Special Calculations, Time and Attendance schedule, 401k, and more) and new feature set up requests (e.g., Group Term Life, Health Savings Account, direct deposit calculations, Benefit Accruals, etc.).</li>
<li>Payroll Processing - Tax. You will assist clients with payroll processing and solve any issues that may arise. You will assist clients with tax changes for understanding, conduct research, and follow-up as needed. To ensure timely and accurate payroll and tax processing, you will provide timely communication to the correct parties for any updates, changes, or client issues. You will monitor Tax Registration Services via a report once the client is live and verify all jurisdictions are active. You will use online tools in your daily role to do your job.</li>
<li>Consultation. You will act as a trusted advisor to your clients and provide consultative support and recommendation on product optimization during status calls and other interactions.</li>
<li>Quarter and Year-End Support. During these periods, you will play a critical role where we resolve issues in partnership with our clients that surface in error prevention notices. Together, you will determine corrections and generate details on changes needed for processing additional payroll.</li>
<li>Reporting and Analysis. You will work on complex projects, including calculation updates, special reports, tax amendments, company set up, troubleshooting, and more. You will research historical data, determine adjustments, and use online tools to make corrections.</li>
<li>Collaborate and Communicate. You will collaborate with internal teams (401k, Flexible Spending Accounts, Tax, etc.) and possibly third-party vendors to identify and resolve issues and ensure that these services meet client expectations. You will escalate issues when necessary and communicate status and resolution to the client. You will also share upcoming changes with your clients that could impact them and address their concerns. You will create standard client documentation and update it regularly.</li>
</ul>TO SUCCEED IN THIS ROLE: Required Qualifications
<ul><li>At least two years of experience, OR</li>
<li>Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
</li><li>You will have occasional extended hours during peak seasons and may work 5 - 10 hours of overtime 6 - 8 weeks of the year.</li>
</ul>BONUS POINTS FOR THESE: Preferred Qualifications
<ul><li>High-level payroll knowledge, including payroll skills for processing client payrolls.</li>
<li>Basic knowledge of payroll tax principles and wage and hour laws.</li> 
</ul><div>YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
<ul><li>Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.</li>
<li>Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.</li>
<li>Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.</li>
<li>Continuously learn through ongoing training, development, and mentorship opportunities.</li>
<li>Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.</li>
<li>Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.</li>
<li>Join a company committed to giving back and generating a lasting, positive impactupon the communities in which we work and live.
</li><li>Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.</li>
</ul>What are you waiting for? Apply today!
</div>A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion &amp; Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP&rsquo;s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP&rsquo;s culture and our full set of values.</div>

Payroll Specialist

Explore 41+ Human resources manager in Norfolk this April. Find roles across top companies and apply now to boost your career.

41 human resources manager jobs In Norfolk

Human Resources Manager

Director of Human Resources

Human Resources Generalist

Human Resources Generalist

Human Services Aide

Pro Experience Manager

Payroll Specialist