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implementation specialist

Contour Software

<div><p><b>About Contour</b></p><p></p><p>
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.</p><p><br>
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.</p><p><br>
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!</p><p></p><div><div><p><b>
The Division</b><br>
FAME is a trusted leader in services and software for the higher education industry. For over 40 years, FAME has provided a complete solution in both the Financial Aid and Student Information Systems.<br>
<br>
<b>The Position</b><br>
The Implementation Engineer is responsible for the successful deployment, configuration, and onboarding of customers onto proprietary software solutions. This role serves as the technical lead during the post‑sale implementation phase, working closely with customers to install, configure, and validate software within their environment while ensuring a smooth transition to the Support team.</p></div><div><p>
This position requires a strong engineering mindset, solid Windows and networking fundamentals, excellent English communication skills (verbal and written), strong Excel and data manipulation abilities, working knowledge of SQL, and a passion for improving implementation processes and customer outcomes.</p></div><p></p><div><p><b><br>
Key Responsibilities</b></p></div><div><p><b>
Customer Implementation &amp; Project Management</b></p></div><div><ul><li><p>
Serve as the primary technical point of contact for customers throughout the implementation lifecycle following product sale.</p></li></ul></div><div><ul><li><p>
Communicate clearly and professionally with customers via meetings, calls, and written correspondence.</p></li></ul></div><div><ul><li><p>
Create, maintain, and execute detailed implementation project plans, outlining milestones, deliverables, and timelines.</p></li></ul></div><div><ul><li><p>
Lead onboarding and kickoff calls to set expectations, review scope, and align implementation objectives.</p></li></ul></div><div><p><b><br>
Software Configuration &amp; Deployment</b></p></div><div><ul><li><p>
Configure proprietary software and associated add-ons based on each customer&rsquo;s unique business, technical requirements, and contract scope.</p></li></ul></div><div><ul><li><p>
Review customer environments, workflows, and setup needs to deliver tailored software configurations.</p></li></ul></div><div><ul><li><p>
Install software in customer environments, including:</p></li></ul></div><div><ul><li><p>
On-premises PC or Windows Server installations</p></li></ul></div></div><div><div><ul><li><p>
SaaS deployments using Microsoft Remote Desktop or similar technologies</p></li></ul></div><div><ul><li><p>
Clearly document installation and configuration steps for both customers and internal teams.</p></li></ul></div><div><p><b><br>
Data Preparation, Validation &amp; Analysis</b></p></div><div><ul><li><p>
Work with customer-provided data files (Excel, CSV) during implementation.</p></li></ul></div><div><ul><li><p>
Review, validate, and manipulate data to ensure compatibility with system requirements.</p></li></ul></div><div><ul><li><p>
Perform data cleanup, formatting, transformations, and integrity checks prior to import.</p></li></ul></div><div><ul><li><p>
Utilize basic SQL queries to:</p></li></ul></div><div><ul><li><p>
Validate data accuracy</p></li></ul></div><div><ul><li><p>
Troubleshoot data issues</p></li></ul></div><div><ul><li><p>
Perform spot checks and verification during implementation</p></li></ul></div><div><ul><li><p>
Validate imported data for accuracy and completeness post import.</p></li></ul></div><div><p><b><br>
Technical Support During Implementation</b></p></div><div><ul><li><p>
Provide hands-on technical assistance and clearly communicate troubleshooting steps and resolutions to customers.</p></li></ul></div><div><ul><li><p>
Collaborate with internal teams (Support, Development, Sales, Training) to address technical challenges or requirement gaps.</p></li></ul></div><div><ul><li><p>
Translate technical concepts into clear, customer-friendly explanations for non-technical users.</p></li></ul></div><div><p><b><br>
Customer Education &amp; Knowledge Transfer</b></p></div><div><ul><li><p>
Educate customers on required software functionality during the implementation phase through verbal instruction and written documentation.</p></li></ul></div><div><ul><li><p>
Guide customers through data entry processes and review data for completeness and accuracy.</p></li></ul></div><div><ul><li><p>
Ensure customers understand system usage, workflows, and best practices prior to go-live.</p></li></ul></div><div><p><b><br>
Transition &amp; Handoff</b></p></div></div><div><div><ul><li><p>
Coordinate a smooth transition from Implementation to Support upon project completion.</p></li></ul></div><div><ul><li><p>
Communicate implementation outcomes, configuration details, and known considerations to the Support and Training teams.</p></li></ul></div><div><ul><li><p>
Organize and lead handoff meetings with customers and internal teams to ensure continuity of service.</p></li></ul></div><div><p><b><br>
Process Improvement &amp; Professionalism</b></p></div><div><ul><li><p>
Continuously identify opportunities to improve implementation processes, data handling workflows, and documentation.</p></li></ul></div><div><ul><li><p>
Maintain a professional, customer-centric approach in all written and verbal communication.</p></li></ul></div><div><ul><li><p>
Perform other duties as assigned by the Implementation Team Lead.</p></li></ul></div><p></p><div><p><b><br>
Required Qualifications</b></p></div><div><ul><li><p>
Proficiency with Windows 10 and Windows 11</p></li></ul></div><div><ul><li><p>
Experience with Windows Server 2012 or newer</p></li></ul></div><div><ul><li><p>
Basic understanding of networking concepts (DNS, ports, firewalls, RDP, etc.)</p></li></ul></div><div><ul><li><p>
Strong English communication skills, both verbal and written</p></li></ul></div><div><ul><li><p>
Strong proficiency in Microsoft Excel, including:</p></li></ul></div><div><ul><li><p>
Working with large datasets</p></li></ul></div><div><ul><li><p>
Formulas and functions</p></li></ul></div><div><ul><li><p>
Filtering, sorting, and data validation</p></li></ul></div><div><ul><li><p>
Experience working with CSV and flat-file data formats</p></li></ul></div><div><ul><li><p>
Ability to clean, transform, and validate data for system imports</p></li></ul></div><div><ul><li><p>
Strong troubleshooting, analytical, and problem-solving skills</p></li></ul></div></div><div><div><ul><li><p>
Demonstrated engineering mindset with attention to detail</p></li></ul></div><div><ul><li><p>
Ability to manage multiple implementation projects simultaneously</p></li></ul></div><div><ul><li><p>
Customer-focused attitude with a high level of professionalism</p></li></ul></div><p></p><div><p><b><br>
Preferred / Nice-to-Have Qualifications</b></p></div><div><ul><li><p>
Basic to intermediate SQL knowledge (e.g., SELECT statements, joins, filtering, basic updates)</p></li></ul></div><div><ul><li><p>
Experience implementing enterprise or SaaS software</p></li></ul></div><div><ul><li><p>
Familiarity with Remote Desktop Services or virtualized environments</p></li></ul></div><div><ul><li><p>
Experience supporting or executing data imports during software implementations</p></li></ul></div><div><ul><li><p>
Experience creating or reviewing data mapping and import templates</p></li></ul></div><div><ul><li><p>
Experience producing customer-facing technical documentation</p></li></ul></div><div><ul><li><p>
Background in software implementation, systems administration, or technical support</p></li></ul></div><div><ul><li><p>
Experience working cross-functionally with Support, Sales, or Development teams</p></li></ul></div></div><p><b>
Exciting Benefits we offer:</b></p><ul><li><p>
Market-leading Salary</p></li><li><p>
Medical Coverage &ndash; Self &amp; Dependents</p></li><li><p>
Parents Medical Coverage</p></li><li><p>
Provident Fund</p></li><li><p>
Employee Performance-based bonuses</p></li><li><p>
Home Internet Subsidy</p></li><li><p>
Conveyance Allowance</p></li><li><p>
Profit Sharing Plan [Tenured Employees Only]</p></li><li><p>
Life Benefit</p></li><li><p>
Child Care Facility</p></li><li><p>
Company Provided Lunch/Dinner</p></li><li><p>
Professional Development Budget</p></li><li><p>
Recreational area for in-house games</p></li><li><p>
Sporadic On-shore training opportunities</p></li><li><p>
Friendly work environment</p></li><li><p>
Leave Encashment</p></li></ul><p></p><p><b><i>
Disclaimer:</i></b><i> At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.</i></p><p></p><p><i>
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</i></p></div><p></p>

Implementation Specialist

<div>
 <strong>
  About Contour
  <br/>
  <br/>
 </strong>
 Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.
 <br/>
 <br/>
 As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
 <br/>
 <br/>
 What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
 <br/>
 <br/>
 <strong>
  The Division
  <br/>
  <br/>
 </strong>
 FAME is a trusted leader in services and software for the higher education industry. For over 40 years, FAME has provided a complete solution in both the Financial Aid and Student Information Systems.
 <br/>
 <br/>
 <strong>
  The Position
  <br/>
  <br/>
 </strong>
 The Implementation Engineer is responsible for the successful deployment, configuration, and onboarding of customers onto proprietary software solutions. This role serves as the technical lead during the post‑sale implementation phase, working closely with customers to install, configure, and validate software within their environment while ensuring a smooth transition to the Support team.
 <br/>
 <br/>
 This position requires a strong engineering mindset, solid Windows and networking fundamentals, excellent English communication skills (verbal and written), strong Excel and data manipulation abilities, working knowledge of SQL, and a passion for improving implementation processes and customer outcomes.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Customer Implementation &amp; Project Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the primary technical point of contact for customers throughout the implementation lifecycle following product sale.
  </li>
  <li>
   Communicate clearly and professionally with customers via meetings, calls, and written correspondence.
  </li>
  <li>
   Create, maintain, and execute detailed implementation project plans, outlining milestones, deliverables, and timelines.
  </li>
  <li>
   Lead onboarding and kickoff calls to set expectations, review scope, and align implementation objectives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Software Configuration &amp; Deployment
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Configure proprietary software and associated add-ons based on each customer&rsquo;s unique business, technical requirements, and contract scope.
  </li>
  <li>
   Review customer environments, workflows, and setup needs to deliver tailored software configurations.
  </li>
  <li>
   Install software in customer environments, including:
  </li>
  <li>
   On-premises PC or Windows Server installations
  </li>
  <li>
   SaaS deployments using Microsoft Remote Desktop or similar technologies
  </li>
  <li>
   Clearly document installation and configuration steps for both customers and internal teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Data Preparation, Validation &amp; Analysis
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Work with customer-provided data files (Excel, CSV) during implementation.
  </li>
  <li>
   Review, validate, and manipulate data to ensure compatibility with system requirements.
  </li>
  <li>
   Perform data cleanup, formatting, transformations, and integrity checks prior to import.
  </li>
  <li>
   Utilize basic SQL queries to:
  </li>
  <li>
   Validate data accuracy
  </li>
  <li>
   Troubleshoot data issues
  </li>
  <li>
   Perform spot checks and verification during implementation
  </li>
  <li>
   Validate imported data for accuracy and completeness post import.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Technical Support During Implementation
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provide hands-on technical assistance and clearly communicate troubleshooting steps and resolutions to customers.
  </li>
  <li>
   Collaborate with internal teams (Support, Development, Sales, Training) to address technical challenges or requirement gaps.
  </li>
  <li>
   Translate technical concepts into clear, customer-friendly explanations for non-technical users.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Customer Education &amp; Knowledge Transfer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Educate customers on required software functionality during the implementation phase through verbal instruction and written documentation.
  </li>
  <li>
   Guide customers through data entry processes and review data for completeness and accuracy.
  </li>
  <li>
   Ensure customers understand system usage, workflows, and best practices prior to go-live.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Transition &amp; Handoff
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Coordinate a smooth transition from Implementation to Support upon project completion.
  </li>
  <li>
   Communicate implementation outcomes, configuration details, and known considerations to the Support and Training teams.
  </li>
  <li>
   Organize and lead handoff meetings with customers and internal teams to ensure continuity of service.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Process Improvement &amp; Professionalism
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Continuously identify opportunities to improve implementation processes, data handling workflows, and documentation.
  </li>
  <li>
   Maintain a professional, customer-centric approach in all written and verbal communication.
  </li>
  <li>
   Perform other duties as assigned by the Implementation Team Lead.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proficiency with Windows 10 and Windows 11
  </li>
  <li>
   Experience with Windows Server 2012 or newer
  </li>
  <li>
   Basic understanding of networking concepts (DNS, ports, firewalls, RDP, etc.)
  </li>
  <li>
   Strong English communication skills, both verbal and written
  </li>
  <li>
   Strong proficiency in Microsoft Excel, including:
  </li>
  <li>
   Working with large datasets
  </li>
  <li>
   Formulas and functions
  </li>
  <li>
   Filtering, sorting, and data validation
  </li>
  <li>
   Experience working with CSV and flat-file data formats
  </li>
  <li>
   Ability to clean, transform, and validate data for system imports
  </li>
  <li>
   Strong troubleshooting, analytical, and problem-solving skills
  </li>
  <li>
   Demonstrated engineering mindset with attention to detail
  </li>
  <li>
   Ability to manage multiple implementation projects simultaneously
  </li>
  <li>
   Customer-focused attitude with a high level of professionalism
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preferred / Nice-to-Have Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Basic to intermediate SQL knowledge (e.g., SELECT statements, joins, filtering, basic updates)
  </li>
  <li>
   Experience implementing enterprise or SaaS software
  </li>
  <li>
   Familiarity with Remote Desktop Services or virtualized environments
  </li>
  <li>
   Experience supporting or executing data imports during software implementations
  </li>
  <li>
   Experience creating or reviewing data mapping and import templates
  </li>
  <li>
   Experience producing customer-facing technical documentation
  </li>
  <li>
   Background in software implementation, systems administration, or technical support
  </li>
  <li>
   Experience working cross-functionally with Support, Sales, or Development teams
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Exciting Benefits We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Market-leading Salary
  </li>
  <li>
   Medical Coverage &ndash; Self &amp; Dependents
  </li>
  <li>
   Parents Medical Coverage
  </li>
  <li>
   Provident Fund
  </li>
  <li>
   Employee Performance-based bonuses
  </li>
  <li>
   Home Internet Subsidy
  </li>
  <li>
   Conveyance Allowance
  </li>
  <li>
   Profit Sharing Plan [Tenured Employees Only]
  </li>
  <li>
   Life Benefit
  </li>
  <li>
   Child Care Facility
  </li>
  <li>
   Company Provided Lunch/Dinner
  </li>
  <li>
   Professional Development Budget
  </li>
  <li>
   Recreational area for in-house games
  </li>
  <li>
   Sporadic On-shore training opportunities
  </li>
  <li>
   Friendly work environment
  </li>
  <li>
   Leave Encashment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <em>
   Disclaimer:
  </em>
 </strong>
 <em>
  At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
  <br/>
  <br/>
 </em>
 <em>
  In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
 </em>
</div>


Pukat Technology Pvt Ltd

<p><b>Job Title: ERP Implementation Specialist</b></p><p><b>Required on urgent Basis</b></p><p><b>Job Summary:</b></p><p>The ERP Implementation Specialist is responsible for planning, executing, and managing the implementation of Enterprise Resource Planning (ERP) systems. The role ensures smooth integration of business processes into the ERP system while meeting organizational goals and timelines.</p><p><b>Key Responsibilities:</b></p><p>* Analyze current business processes and identify system requirements.</p><p>* Coordinate with stakeholders to gather functional and technical requirements.</p><p>* Plan and manage ERP implementation projects from start to finish.</p><p>* Configure and customize ERP modules based on business needs.</p><p>* Ensure proper data migration from legacy systems to the ERP platform.</p><p>* Conduct system testing, including UAT (User Acceptance Testing).</p><p>* Provide user training and support during and after implementation.</p><p>* Troubleshoot system issues and coordinate with technical teams for resolution.</p><p>* Monitor project timelines, budgets, and deliverables.</p><p>* Ensure compliance with company policies and industry standards.</p><p>* Prepare documentation including SOPs, user manuals, and reports.</p><p><b>Required Skills &amp; Qualifications:</b></p><p>* Bachelor&rsquo;s degree in IT, Computer Science, Business Administration, or related field.</p><p>* Proven experience in ERP implementation (e.g., SAP, Oracle, Microsoft Dynamics).</p><p>* Strong understanding of business processes (Finance, HR, Supply Chain).</p><p>* Project management and problem-solving skills.</p><p>* Excellent communication and stakeholder management abilities.</p><p>* Knowledge of database systems and basic technical concepts is a plus.</p><p><b>Preferred Skills:</b></p><p>* ERP certification (SAP/Oracle/MS Dynamics).</p><p>* 3 Years Experience required</p><p>Experience with data migration and system integration.</p><p>* Familiarity with Agile or Waterfall project methodologies.</p><p><b>KPIs (Performance Indicators):</b></p><p>* Successful ERP implementation within timeline and budget.</p><p>* User adoption rate and satisfaction.</p><p>* System performance and issue resolution time.</p><p>* Accuracy of data migration and reporting.</p><p>Job Type: Full-time</p><p>Pay: Rs80,000.00 - Rs90,000.00 per month</p><p>Work Location: In person</p>

ERP Implementation Specialist

Research and Development Solutions

<div><div><div><div><b>Posted date</b></div> <div>16th April, 2026</div> <div><b>Last date to apply</b></div> <div>16th May, 2026</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Islamabad</div>
</div><br>
<div><div><b>Category</b></div> <div>Development Sector
</div></div><br>
<div><div><b>Type</b></div> <div>Full Time</div> <div><b>Position</b></div> <div>1</div>
</div><br>
<div><div><b>Experience</b></div> <div>5 years </div><div><b>Maximum Age</b></div> <div>45 years</div></div></div></div>
<br><p></p><div><p><b>About the Role</b></p>
<p>
We are a research organization that conducts high-quality surveys, field research, and data-driven implementation work. Our systems rely heavily on digital data collection, strict protocols, automated checks, and increasingly advanced algorithm- and AI-supported processes. We are looking for a Survey &amp; implementation specialist to lead survey teams and oversee selected implementation teams operating in similarly rigorous, data-intensive environments.</p>
<p>
This is a managerial role for someone who is highly organized, operationally strong, and fully comfortable working with digital systems, structured protocols, and real-time data quality processes.</p>
<p><b>
What You Will Do</b></p>
<ul>
<li>Lead implementation of surveys and research-based programs end-to-end, across multiple field sites</li>
<li>Build and manage multi-level field teams &mdash; coordinators, supervisors, enumerators, and frontline staff</li>
<li>Operate the digital backbone: SurveyCTO, ODK, Kobo, custom applications, and the workflows and data pipelines behind them</li>
<li>Own the full data quality stack; pilot testing, high-frequency checks, backchecks, spot checks, protocol adherence tracking, and resolution cycles</li>
<li>Translate research protocols into SOPs and field workflows that hold up under real conditions</li>
<li>Use dashboards and AI-supported workflows for quality assurance, data cleaning, transcript review, and reporting</li>
<li>Work directly with research teams on study integrity and with technology teams on platform improvements</li>
<li>Coordinate with government counterparts, partners, and donors where the work requires it</li>
</ul>
<p><b>Who This Is For</b></p>
<p>
This role is suited to a professional who has developed substantial experience in surveys and research-based programming and understands the discipline that field implementation requires. The ideal candidate is someone who approaches implementation as a craft; grounded in preparation, clear systems, well-trained teams, use of technology to enhance and ensure quality, and considered leadership &mdash; and who recognizes that the quality of execution directly shapes the quality of evidence a program produces.</p>
<p>
We are looking for someone who has also kept pace with how this field is evolving. AI-supported tools are now part of day-to-day practice at RADS, integrated into quality assurance, data processing, documentation, and reporting. The right candidate treats field operations, digital data systems, and AI-enabled workflows as a single integrated practice rather than separate functions and brings the judgement to apply each appropriately to the demands of research-based work.</p>
<p>
Above all, this is a role for someone who takes implementation seriously as the bridge between research and impact, and who wants to lead that bridge at an organization where both sides of it are taken equally seriously.</p>
<p><b>
Required Qualifications</b></p>
<ul>
<li>Master's degree in public health, economics, social sciences, statistics, management, development studies, or a related field. Exceptional bachelor's candidates will be considered</li>
<li>At least 5 years leading field implementation, survey operations, or program delivery in a research or evaluation setting</li>
<li>Demonstrated experience running multi-site, multi-team field operations end-to-end</li>
<li>Strong command of digital data collection platforms and core data quality processes (HFCs, backchecks, spot checks)</li>
<li>Working proficiency with AI tools in operational workflows</li>
<li>A track record of building and sustaining high standards of protocol adherence and data quality in the field</li>
</ul>
<p><b>Why RADS</b></p>
<p>
At RADS, the strength of delivery shapes the strength of the evidence we produce. This role sits at the point where field leadership, research rigour, and modern tooling come together, and where strong implementation translates directly into programs and policies that work.</p></div><p></p>

Survey & Implementation Specialist

Motive

<div><div><p><b>Who we are:</b></p>
<p>
Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.</p>
<p>
Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.</p>
<p>
Visit gomotive.com to learn more.</p></div><div><p><b>
Who We Are:</b><b>
</b></p><p>Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.</p>
<p>
Motive serves more than 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.</p>
<p>
Visit gomotive.com to learn more.</p>
<h3 class="jobSectionHeader"><b>
About the Role:</b></h3>
<p>
Onboarding Project Manager - SMB is responsible for building relationships with customers and delivering value in the first 90 days of their journey with Motive. This position involves effectively onboarding the customers, ensuring early product adoption, and educating customers on the value of our products.</p>
<p>
A customer-oriented focus is necessary in order to preserve long-term customer satisfaction. This position requires someone who is highly organized, has excellent communication skills, and demonstrates good relationship-building with customers.</p>
<h3 class="jobSectionHeader"><b>
What You'll Do:</b></h3>
<ul><li>Serve as the primary point of contact for new SMB customers during their implementation phase</li>
<li>Guide new customers through initial hardware/software setup and system training to ensure a timely and successful onboarding/product adoption</li>
<li>Monitor customer progress and activities to ensure adoption and timely activation</li>
<li>Demonstrate excellent ability to collaborate with cross-functional teams such as support, engineering, sales, and product management, to resolve complex issues and improve customer experience</li>
<li>Handle a large volume of phone conversations and email inquiries</li>
<li>Build customer loyalty by delivering exceptional customer service</li>
</ul><h3 class="jobSectionHeader"><b>What We're Looking For:</b></h3>
<ul><li>2+ years prior experience in a customer-facing role (sales and/or support)</li>
<li>Demonstrate Salesforce proficiency &amp; your ability to use data to inform engagement plans</li>
<li>Demonstrate a clear understanding of what success looks like for customers and Motive</li>
<li>Effective listening and problem-solving skills</li>
<li>Excellent communication (both written and verbal) and presentation skills</li>
<li>Proven ability to manage multiple responsibilities with a high attention to detail and professionalism</li>
<li>Documentation, Data analysis, Reporting, SQL, and Salesforce experiences are a plus</li>
<li>Ability to build and maintain relationships with clients and their key personnel</li>
<li>Strong business background including project management, account management, problem-solving, business planning, and analytical skills</li>
<li>Receptive to feedback, willingness to learn and embrace continuous improvement</li></ul></div><p></p><div><p><i><br>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.</i></p>
<p><i>
Please review our Candidate Privacy Notice </i><i>here</i><i>.</i></p>
<p><i>
UK Candidate Privacy Notice </i><i>here</i><i>.</i></p>
<p><i>
The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. </i><i>It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.</i></p></div></div>

Implementation Specialist - Spanish

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 <br/>
 <br/>
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 <br/>
 <br/>
 Visit gomotive.com to learn more.
 <br/>
 <br/>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 <br/>
 <br/>
 Motive serves more than 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 <br/>
 <br/>
 Visit gomotive.com to learn more.
 <br/>
 <br/>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 Onboarding Project Manager - SMB is responsible for building relationships with customers and delivering value in the first 90 days of their journey with Motive. This position involves effectively onboarding the customers, ensuring early product adoption, and educating customers on the value of our products.
 <br/>
 <br/>
 A customer-oriented focus is necessary in order to preserve long-term customer satisfaction. This position requires someone who is highly organized, has excellent communication skills, and demonstrates good relationship-building with customers.
 <br/>
 <br/>
 <strong>
  What You'll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Serve as the primary point of contact for new SMB customers during their implementation phase
  </li>
  <li>
   Guide new customers through initial hardware/software setup and system training to ensure a timely and successful onboarding/product adoption
  </li>
  <li>
   Monitor customer progress and activities to ensure adoption and timely activation
  </li>
  <li>
   Demonstrate excellent ability to collaborate with cross-functional teams such as support, engineering, sales, and product management, to resolve complex issues and improve customer experience
  </li>
  <li>
   Handle a large volume of phone conversations and email inquiries
  </li>
  <li>
   Build customer loyalty by delivering exceptional customer service
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We're Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   2+ years prior experience in a customer-facing role (sales and/or support)
  </li>
  <li>
   Demonstrate Salesforce proficiency &amp; your ability to use data to inform engagement plans
  </li>
  <li>
   Demonstrate a clear understanding of what success looks like for customers and Motive
  </li>
  <li>
   Effective listening and problem-solving skills
  </li>
  <li>
   Excellent communication (both written and verbal) and presentation skills
  </li>
  <li>
   Proven ability to manage multiple responsibilities with a high attention to detail and professionalism
  </li>
  <li>
   Documentation, Data analysis, Reporting, SQL, and Salesforce experiences are a plus
  </li>
  <li>
   Ability to build and maintain relationships with clients and their key personnel
  </li>
  <li>
   Strong business background including project management, account management, problem-solving, business planning, and analytical skills
  </li>
  <li>
   Receptive to feedback, willingness to learn and embrace continuous improvement
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
  <br/>
  <br/>
 </em>
 <em>
  Please review our Candidate Privacy Notice here.
  <br/>
  <br/>
 </em>
 <em>
  UK Candidate Privacy Notice here.
  <br/>
  <br/>
 </em>
 <em>
  The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 </em>
</div>


HR Ways

<p><b>About the company:</b></p><p><b>﻿</b>﻿Specializes in products for retail stores, wholesale, and distribution partners.</p><p><b>Role Overview - Odoo Functional Analyst</b></p><p>The Odoo Functional Analyst will work closely with leadership and department managers to document operational workflows across the business and translate those processes into clear requirements for the Odoo implementation team.</p><p>This individual will help ensure that the ERP system reflects our operational needs and supports testing, training, and documentation throughout the implementation process. This is not primarily a development role. The focus is on business processes, documentation, and coordination with implementation consultants.</p><p><b>Key Responsibilities:</b></p><p><b>Workflow Documentation</b></p><ul><li>Conduct discovery sessions with department leaders and operational staff.</li><li>Document existing business processes across key departments.</li><li>Map end-to-end workflows, including:</li><li>Purchasing and vendor management</li><li>Receiving and inventory management</li><li>Warehouse picking and fulfillment</li><li>Sales order processing</li><li>Logistics and delivery operations</li><li>Accounting and financial processes</li><li>Identify inefficiencies or process gaps that should be addressed during the ERP implementation.</li></ul><p><b>ERP Implementation Support</b></p><ul><li>Translate business workflows into functional requirements for the Odoo implementation team.</li><li>Assist with module configuration review and feedback.</li><li>Participate in system testing and user acceptance testing (UAT).</li><li>Document system configurations and process changes.</li><li>Coordinate feedback between internal teams and implementation consultants.</li></ul><p><b>Training and Documentation</b></p><ul><li>Create internal documentation and standard operating procedures (SOPs).</li><li>Assist with internal training for team members using Odoo.</li><li>Develop user guides for common workflows within the system.</li></ul><p>Required Qualifications</p><ul><li>3+ years experience working with Odoo ERP</li><li>Experience as an Odoo functional consultant, analyst, or implementation specialist</li><li>Strong understanding of ERP workflows including purchasing, inventory, and sales operations</li><li>Experience documenting business processes and writing functional requirements</li><li>Strong communication skills and ability to work with both technical and non-technical stakeholders</li></ul><p><b>Required Qualifications</b></p><ul><li>3+ years of experience working with Odoo ERP.</li><li>Experience as an Odoo functional consultant, analyst, or implementation specialist.</li><li>Strong understanding of ERP workflows, including purchasing, inventory, and sales operations.</li><li>Experience documenting business processes and writing functional requirements.</li><li>Strong communication skills and ability to work with both technical and non-technical stakeholders.</li></ul><p><b>Preferred Experience</b></p><ul><li>Experience with wholesale distribution or supply chain businesses.</li><li>Experience with multi-warehouse inventory environments.</li><li>Familiarity with Odoo modules such as:</li><li>Inventory</li><li>Purchase</li><li>Sales</li><li>Accounting</li><li>Experience participating in ERP implementations or migrations.</li></ul><p><b>Deliverables</b></p><p>The successful candidate will help produce:</p><ul><li>Business process documentation.</li><li>Workflow diagrams and process maps.</li><li>Functional requirements documentation.</li><li>Implementation support documentation.</li><li>ERP configuration documentation, including customizations.</li><li>Internal training materials and SOPs.</li></ul><p><b>Tools and Collaboration</b></p><p>Candidates should be comfortable working with tools such as:</p><ul><li>Process mapping tools (Lucidchart, Miro, Visio, etc.).</li><li>Documentation platforms (Google Docs, Notion, Confluence, etc.).</li><li>Project management tools (Monday.com, ClickUp, Jira, etc.).</li></ul><p><b>Engagement Scope</b></p><p>Initial engagement will focus on workflow documentation and ERP preparation. Successful candidates may continue to support the Odoo implementation and serve as a long-term subject matter expert for the system.</p><p><b>Other Details:</b><br/><b>﻿Experience: </b>﻿3+ years<br/>﻿<b>﻿Location: </b>﻿Pakistan &amp; India (Remote)</p><p>Job Type: Full-time</p><p>Work Location: Remote</p>

Odoo Functional Analyst

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Odoo Functional Analyst