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VIION Technology (Viper Group)

Viper Group is looking for IT Support and Customer Service Engineer who will be responsible for handling day to day tasks related to Desktop, network and other office equipment troubleshooting and maintenance. Engineer will be handling the tasks on Viper's behalf at customer premises or its various offices.Duties and responsibilities:<ul><li>Key responsibilities include diagnosing and troubleshooting technical issues via phone, email, or chat, maintaining customer records in a ticketing system, escalating complex problems, and contributing to a knowledge base. Strong problem-solving, communication, and customer service skills are essential for this role, as is a good understanding of operating systems, networking, and various hardware and software.</li><li>Engineer will be required to travel / commute to different offices or may be resident at single location.</li><li>Preferred experience: 1 year</li><li>Good speaking and writing skills in English</li></ul>Timings are from 8:30AM to 6:00PM Monday to Friday &amp; Saturday till 2:00PMJob Types: Full-time, Internship, FresherWork Location: In person

IT Support Engineer

Amtech Systems Pakistan

About the RoleTouch Pro+, Pakistan&rsquo;s leading Interactive Display &amp; Smart Classroom technology brand, is hiring an IT Support Engineer for its Karachi operations. The role involves technical support, installation, maintenance, and customer training for Touch Pro+ Interactive Displays, Kiosks, Video Conferencing Systems, OPS PCs, and related AV/IT equipment.Key ResponsibilitiesInstall and configure Touch Pro+ Interactive Panels, OPS PCs, Kiosks, and AV systems at client sites.Provide on-site and remote technical support to schools, universities, offices, and corporate clients.Troubleshoot hardware, software, networking, NFC, screen-sharing systems, and Android/Windows features.Conduct customer training on Touch Pro+ features, digital whiteboarding, Google tools, and smart classroom workflows.Maintain installation logs, service reports, and client equipment records.Perform preventive maintenance and health checks on deployed units.Coordinate with R&amp;D/technical teams for escalations and firmware updates.Support demo sessions, exhibitions, and the Touch Pro+ Experience Center in Karachi.Required Skills &amp; QualificationsDiploma/Bachelor in IT, Computer Science, Electronics, Telecom, or related fields.1&ndash;3 years of technical support or IT field engineering experience (fresh candidates with strong skills may also apply).Strong understanding of Windows OS, Android OS, networking basics, Wi-Fi sharing, and AV equipment.Experience with projectors, interactive displays, video conferencing systems (Logitech/Yealink), or smart classroom tools is a plus.Good communication skills in Urdu &amp; English.Ability to travel within Karachi for on-site support.What We OfferMarket-competitive salaryTraining on Touch Pro+ ecosystem and smart-learning toolsPerformance bonuses and growth opportunitiesProfessional work environment with national-level exposureOpportunity to work with Pakistan&rsquo;s fastest-growing EdTech brandJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>What is your salary expectation?</li><li>When can you join organization if accepted?</li></ul>Experience:<ul><li>IT Supprt: 2 years (Required)</li></ul>

Lanop Consultants Pvt Ltd

Position Overview: We are seeking a motivated and skilled IT Support Engineer with 2 years of experience to join our dynamic IT team. The ideal candidate will possess hands-on expertise in troubleshooting desktop, laptop, and network issues, along with a solid understanding of Office 365, Windows, hardware, and software-related problems. In addition, the candidate should have knowledge of equipment purchasing processes to assist in acquiring necessary IT hardware for the organization.Key Responsibilities:<ul><li>Technical Support &amp; Troubleshooting:</li><li>Provide support for end users by resolving hardware, software, and network-related issues. Troubleshoot and resolve issues related to Windows OS, Office 365 applications, desktop computers, laptops, and network connectivity. Diagnose, resolve, and escalate more complex technical issues to senior team members when necessary.</li><li>Office 365 Support:</li></ul>Troubleshoot and resolve common issues within Office 365, including problems with email (Outlook), SharePoint, Teams, OneDrive, and other Microsoft 365 apps. Assist with user account management, including creating, modifying, and deleting accounts as needed. Provide guidance to users on how to use Office 365 features and functionality.<ul><li>Hardware &amp; Software Support:</li></ul>Diagnose and repair hardware failures in desktops, laptops, and peripherals such as printers, scanners, etc. Install and configure software, including operating systems, applications, and security patches. Ensure all hardware and software assets are properly inventoried and updated as necessary.Troubleshoot and resolve networking issues, including connectivity problems with wired and wireless networks. Support internal network infrastructure (routers, switches, firewalls, etc.) as needed. Collaborate with the network team to resolve more complex networking issues.Assist in the purchasing process of IT equipment, including desktops, laptops, peripherals, and network devices. Research and recommend appropriate hardware/software based on organizational needs and budget. Coordinate with vendors to ensure timely procurement and delivery of IT equipment.Provide technical support to end-users via phone, email, or in-person. Train end users on basic hardware/software functionality, ensuring they have the necessary knowledge to use their systems effectively.Maintain accurate documentation of all support activities, including troubleshooting steps, resolutions, and equipment inventory. Create and update knowledge base articles to aid the team and improve end-user self-service.Qualifications:<ul><li>Network Support:</li><li>Equipment Procurement:</li><li>User Support &amp; Training:</li><li>Documentation &amp; Reporting:</li></ul><ul><li>2+ years of experience in IT support, troubleshooting, and technical assistance.</li><li>Proficient with Windows operating systems (Windows 10/11).</li><li>Strong knowledge of Office 365 and its suite of applications.</li><li>Experience in troubleshooting hardware and software issues on desktops, laptops, and peripherals.</li><li>Understanding of networking concepts (IP addressing, DNS, VPN, etc.) and ability to troubleshoot network issues.</li><li>Familiarity with Active Directory and user account management.</li><li>Experience in IT equipment procurement processes.</li><li>Excellent communication and problem-solving skills.</li><li>Ability to prioritize tasks effectively and work under pressure.</li><li>A proactive approach to identifying issues and resolving them in a timely manner.</li></ul>Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Dr. Ziauddin Hospital

Requirements:02 - 03 years of relevant ExperienceQualification:Bachelor / Masters in the relevant fieldJob Description:<ul><li>Installation configuration Printers/Scanners and system support.</li><li>Troubleshoot software, hardware, and network issues.</li><li>Collaborate with other teams to identify and resolve complex technical problems.</li><li>Document and track issues and resolutions in our ticketing system.</li><li>Ensure timely and effective communication and updates on the progress of the support cases.</li><li>Strong troubleshooting and problem-solving skills.</li></ul>Job Type: Full-timeShift: RotationalJob Type: Full-timeWork Location: In person

CyberCraft Private Limited

<ul><li>Provide first-level IT support for end users</li><li>Install, configure, and support Windows 11, MS Office 365, printers, and peripherals</li></ul><ul><li>Troubleshoot and resolve software, OS, email, and basic network issues</li><li>Assist in user account management, password resets, and access permissions</li><li>Maintain IT systems, ensure system uptime, and follow support procedures</li><li>Escalate complex issues to senior engineers with proper documentation</li><li>Maintain logs, incident records, and basic IT documentation</li><li>Ensure compliance with IT security policies and best practices</li></ul>Job Type: Full-timePay: From Rs36,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>What is your salary demand within the advertised limit and how much you are going to forgo on the basis of learning curve and ease of job</li><li>Are you currently on job or searching for one</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT Support: 1 year (Preferred)</li></ul>Language:<ul><li>English and Urdu (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Trainee IT Support Engineer

Stormfiber

Position Overview:Cybernet is seeking two (2) proactive and technically sound IT Support Engineers to join our Data Centre Operations team. This role involves providing comprehensive IT support to StormFiber and Cybernet teams, including both on-site troubleshooting and nationwide remote assistance.Key Responsibilities and Duties:&middot; Install, configure, and troubleshoot operating systems including Windows, Linux, and macOS.&middot; Assemble, disassemble, and maintain computer hardware components.&middot; Install software, configure Microsoft Outlook, and manage data backups.&middot; Maintain an accurate inventory of IT assets and oversee software licensing.&middot; Support and monitor CCTV systems, NVR / DVR, and access control systems.&middot; Administer LAN infrastructure and ensure stable and secure network operations.&middot; Perform Ethernet cable structuring and physical network setups.Required Skills and Qualifications:&middot; Education: Bachelor&rsquo;s degree in computer science, Information Technology, or a related field.&middot; Experience: 1&ndash;2 years of relevant IT support experience preferred (fresh graduates with strong skills may also be considered).&middot; Technical Skills: Proficiency in hardware/software troubleshooting, networking, and system installations.&middot; Analytical Thinking: Ability to assess issues, identify solutions, and implement corrective actions efficiently.&middot; Communication: Clear verbal and written communication skills for effective coordination.&middot; Problem-Solving: Strong troubleshooting abilities with a solution-oriented mindset.&middot; Attention to Detail: Accuracy and precision in diagnosing and resolving technical issues.How to Apply:Interested candidates are encouraged to send their updated resume to careers@cyber.net.pk with the subject line: &quot;IT Support Engineer &ndash; Karachi&rdquo;Join StormFiber powered by Cybernet &mdash; where innovation meets opportunity. Be a part of a forward-thinking organization that values technology, growth, and excellence.Job Type: Full-timePay: Rs45,000.00 - Rs65,000.00 per monthApplication Question(s):<ul><li>What is your Expected Salary</li><li>What is your Graduation Year</li></ul><ul><li>What is your Graduation Grade/Percentage or CGPA</li><li>Do you reside in Karachi</li></ul>Work Location: In person

IT Support Engineer (Level – I)

<div>
 
 About The Role
 
 
 
 We are seeking a
 
 skilled and proactive IT Support Engineer
 
 with
 
 3&ndash;4 years of experience
 
 in advanced IT support, networking, and system administration. This Tier 2 role emphasizes
 
 complex network deployments, firewall and VPN configuration, Microsoft Cloud administration, and on-premises infrastructure management
 
 . The ideal candidate will be hands-on in troubleshooting and improving IT systems, ensuring robust connectivity, and securing both cloud and hybrid environments.
 
 
 You will play a key role in supporting day-to-day IT operations, guiding Tier 1 staff, and driving continuous improvement in our IT infrastructure.
 
 
 
 What will be your responsibilities?
 
 
 
 <ul>
 <li>
 Diagnose and resolve escalated hardware, software, OS, and network issues.
 </li>
 <li>
 Deploy, configure, and troubleshoot routers, switches, VLANs, wireless networks, and DNS.
 </li>
 <li>
 Manage and maintain firewalls, VPNs, and advanced network security policies.
 </li>
 <li>
 Support and administer Microsoft 365 services (Exchange, Teams, OneDrive, SharePoint).
 </li>
 <li>
 Administer Microsoft Entra ID (Azure AD) for user lifecycle, roles, and access control.
 </li>
 <li>
 Implement and enforce Conditional Access and MFA policies.
 </li>
 <li>
 Manage Microsoft Intune for endpoint enrollment, compliance, and security.
 </li>
 <li>
 Monitor and escalate Microsoft Defender XDR alerts.
 </li>
 <li>
 Support on-premises servers (Windows Server roles such as AD, DNS, DHCP, File/Print).
 </li>
 <li>
 Document configurations, SOPs, and troubleshooting steps for knowledge sharing.
 </li>
 <li>
 Work with IT leadership to plan and deploy network upgrades, cloud integrations, and hybrid infrastructure improvements.
 </li>
 <li>
 Participate in incident response and root-cause analysis for network and system issues.
 
 
 </li>
 </ul>
 
 What are we looking for, and what does it require to be the right fit for this role?
 
 
 
 <ul>
 <li>
 Networking: Strong knowledge of TCP/IP, DNS, DHCP, VLANs, VPNs, LAN/WAN, routing &amp; switching (Cisco, Huawei or similar).
 </li>
 <li>
 Firewall/VPN: Experience configuring and troubleshooting enterprise firewalls (e.g., Fortinet, Cisco, Palo Alto, or similar).
 </li>
 <li>
 Cloud &amp; Hybrid IT:
 </li>
 <ul>
 <li>
 Microsoft 365 administration (Exchange Online, Teams, OneDrive, SharePoint).
 </li>
 <li>
 Microsoft Entra ID (Azure AD) &ndash; user management, RBAC, security policies.
 </li>
 <li>
 Microsoft Intune (MDM, compliance, application deployment).
 </li>
 </ul>
 <li>
 On-Premises: Windows Server administration (AD DS, DNS, Group Policy, File/Print).
 </li>
 <li>
 Security: Experience with endpoint security (Defender, AV policies, patching, vulnerability remediation).
 </li>
 <li>
 Support: Advanced troubleshooting skills across Windows, macOS, and Linux endpoints.
 </li>
 <li>
 Documentation &amp; Process: Ability to create SOPs, network diagrams, and knowledge base articles.
 
 </li>
 </ul>
 
 Why Join AIO?
 
 
 
 Our mission is to revolutionise the US restaurant industry by providing a comprehensive and fully integrated solution that empowers restaurant owners to efficiently manage all aspects of their businesses. Our platform, designed to meet the unique challenges faced by restaurants, combines our patented AI technology with unparalleled customer support to help owners increase revenue, reduce costs, and improve their overall profit margins.
 
 
 We believe that restaurants should be able to focus on delivering exceptional dining experiences to their customers, without the added stress of managing complex and disparate systems. That's why we offer an all-in-one super app platform for all of their needs, from front-of-the-house operations like ordering, payment, marketing and rewards, to back-of-the-house management like inventory, staff, and financials.
 
 
 We are laser-focused on becoming a significant player in the $55 billion worth restaurant tech SaaS market. You will be a part of a world-class Silicon Valley-funded startup.
</div>

Network & Systems Engineer

Explore 4518+ It support engineer in Pakistan this January. Find roles across top companies and apply now to boost your career.

4518 it support engineer jobs IN Pakistan

IT Support Engineer

IT Support Engineer

IT Support Engineer

IT Support Engineer

Trainee IT Support Engineer

IT Support Engineer (Level – I)

Network & Systems Engineer