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it support engineer

Ciklum

<div>
 
 
 Ciklum
 
 is looking for an
 
 IT Support Engineer
 
 to join our team full-time in Pakistan.
 
 
 
 
 
 We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live.
 
 
 
 
 
 
 About the role:
 
 
 
 As an IT Support Engineer, you will become a part of a cross-functional development team engineering experiences of tomorrow. Working under the guidance of the Team Lead and a dedicated mentor, this role focuses on daily support tasks and resolving technical issues to maintain smooth operations.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 At least one year of experience with IT Support &amp; Collaboration: Resolve Service Desk tickets, manage access controls, and work closely with advanced IT teams (Infra, Sec, Net) on complex issues
 </li>
 <li>
 Employee Lifecycle: Manage end-to-end technical onboarding and offboarding, including workstation setup and secure asset recovery
 </li>
 <li>
 Assets &amp; Logistics: Track IT inventory, coordinate with vendors, and handle office shipments and procurement logistics
 </li>
 <li>
 Workspace &amp; Event Operations: Maintain the health of workstations and meeting rooms, ensuring compliance, and provide AV/technical support for office events
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Operating Systems &amp; Software: Basic administration of Windows 11+, Linux (Ubuntu), and macOS. Proficiency in Microsoft 365 and Google Workspace
 </li>
 <li>
 Infrastructure Fundamentals: Foundational knowledge of networking, Active Directory, and Group Policy Objects (GPO)
 </li>
 <li>
 Troubleshooting &amp; ITIL: Ability to diagnose and resolve standard hardware and software issues under pressure, backed by a strong understanding of ITIL principles and a "client-first" service approach
 </li>
 <li>
 Logistics &amp; Asset Coordination: Experience in inventory management and handling physical logistics, including receiving, shipping, and setting up equipment for events
 </li>
 <li>
 Communication Skills: Strong verbal and written ability to explain technical concepts clearly to non-technical users. English &mdash; Intermediate or higher
 </li>
 <li>
 Team &amp; Growth: A proactive team player with a self-motivated approach to professional development, ready to learn through internal documentation and peer mentorship
 </li>
 </ul>
 
 
 
 
 
 What`s in it for you?
 
 
 <ul>
 <li>
 Care: your mental and physical health is our priority. We offer competitive benefits package that includes but is not limited to comprehensive medical coverage, life-insurance, gym membership, fuel, internet and mobile allowances and provident fund
 </li>
 <li>
 Tailored education path: boost your skills and knowledge with our regular internal events (meetups, conferences, workshops), Udemy license, language courses and company-paid certifications
 </li>
 <li>
 Growth environment: share your experience and level up your expertise with a community of skilled professionals, locally and globally
 </li>
 <li>
 Flexibility: Own your schedule &ndash; you are the one to decide when to start your working day. Just don&rsquo;t miss your regular team stand-up
 </li>
 <li>
 Opportunities: we value our specialists and always find the best options for them. Our Internal Mobility Program helps change a project if needed to help you grow, excel professionally and fulfill your potential
 </li>
 <li>
 Global impact: work on large-scale projects that redefine industries with international and fast-growing clients
 </li>
 <li>
 Welcoming environment: feel empowered with a friendly team, open-door policy, informal atmosphere within the company and regular team-building events
 </li>
 </ul>
 
 
 
 
 
 About us:
 
 
 
 At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you&rsquo;ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress.
 
 
 
 
 
 With over 14 years of presence in Islamabad, our Pakistan team is a trusted force in redefining industries. We value every voice and invite experienced professionals to help shape tomorrow&rsquo;s digital experiences.
 
 
 
 
 
 Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn.
 
 
 
 
 
 
 Explore, empower, engineer with Ciklum!
 
 
 
 
 
 
 Interested already? We would love to get to know you! Submit your application. We can&rsquo;t wait to see you at Ciklum.
 
</div>

IT Support Engineer

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 Location:
 
 PK - Lahore
 
 (On-Site)( Timing 6pm-3am)
 
 
 
 
 Job Type:
 
 Full-Time
 
 
 
 Who We Are
 
 
 
 Motive builds technology to improve the safety, productivity, and profitability of businesses that power the physical economy. The Motive Automated Operations Platform combines IoT hardware with AI-powered applications to automate vehicle and equipment tracking, driver safety, compliance, maintenance, spend management, and more. Motive serves more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.
 
 
 Motive is proud to be a Forbes Cloud 100 company and a 2020 Career-Launching Company by Wealthfront.
 
 
 
 Job Description
 
 
 
 As an integral member of our dynamic team, the IT Support Engineer holds the pivotal responsibility of championing end-user satisfaction through adept IT support. Tasked with monitoring and maintaining our company's computer systems, the IT Support Engineer performs hardware and software installations and elevates our technological prowess by tackling logical, analytical, and technical challenges independently and through collaborative efforts with internal teams and valued vendor partnerships.
 
 
 
 Role Overview
 
 
 
 We are looking for a skilled and customer-focused IT Support Engineer who can deliver high-quality technical support across endpoint systems, SaaS applications, and core IT services. This role requires hands-on experience with MacOS, Windows, and Linux environments, strong troubleshooting abilities, and the capability to support users both onsite and remotely. The ideal candidate will also have exposure to modern IT operations, including MDM platforms, ticketing systems, cloud productivity tools, and emerging AI-driven support workflows
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Provide end-to-end IT support across MacOS, Windows, and Linux environments, including mass OS installations, upgrades, and configurations
 </li>
 <li>
 Manage employee onboarding and offboarding (onsite and remote), covering device provisioning and MDM enrolment
 </li>
 <li>
 Provide IT Support for MDM platforms such as Kandji and Microsoft Intune
 </li>
 <li>
 Hands-on MacOS support and advanced troubleshooting for Windows OS issues
 </li>
 <li>
 Support enterprise SaaS tools including Google Workspace (G Suite), Okta, Salesforce, and collaboration platforms
 </li>
 <li>
 Provide onsite support for office users and remote support via Jira tickets, email, and Slack
 </li>
 <li>
 Maintain accurate IT asset inventory and device lifecycle records
 </li>
 <li>
 Assist with basic network and infrastructure troubleshooting and maintain awareness of next-generation firewalls
 </li>
 <li>
 Basic understanding of current AI trends and how AI can assist in IT support ticket management
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Engineering, or equivalent practical experience
 </li>
 <li>
 1&ndash;6 years of IT support experience in a corporate or fast-paced environment
 </li>
 <li>
 Strong working knowledge of MacOS and Windows, with basic Linux familiarity
 </li>
 <li>
 Hands-on experience with MDM solutions (Kandji, Microsoft Intune, or similar)
 </li>
 <li>
 Solid understanding of ticketing systems such as Jira Service Management
 </li>
 <li>
 Practical experience supporting GWS, SSO, CRM, VoIP and other SaaS applications
 </li>
 <li>
 Good foundational knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs) and general infrastructure
 </li>
 <li>
 Awareness of modern IT security concepts and tools, including next-generation firewalls
 </li>
 <li>
 Understanding of how AI and automation are applied in IT support workflows
 </li>
 <li>
 Strong communication and customer-handling skills with a problem-solving mindset
 </li>
 <li>
 Flexibility to work varying hours or shifts when required
 </li>
 <li>
 Relevant certifications (CCNA, Microsoft 365, etc.) and call-center IT support experience are a plus
 
 
 </li>
 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

HR Ways

IT Support Engineer - Onsite Karachi﻿About Company: ﻿﻿With over 40 years of expertise, a trusted leader in enterprise solutions delivers innovative tools like eAudit to drive audit efficiency and client success.Job DescriptionWe are seeking for an IT Support Engineer. The role involves Client management &amp; Office Infrastructure.Key Responsibilities:Bank Application Deployment: ﻿Perform on-site installation and configuration of eAudit software at various bank branches and head offices. ﻿ ﻿Technical Liaison: Work with bank IT teams to ensure server readiness, networking, and database connectivity. ﻿ ﻿Office IT Management: Provide support for internal laptops and maintain the **IP Phone (VoIP)** system.﻿﻿Systems Monitoring: Ensure application uptime across our Pakistan and France cloud hosting environments. ﻿ ﻿Support: Troubleshoot and resolve technical issues for banking clients post- deployment. Technical ﻿ ﻿﻿ T﻿echnical Requirements: ﻿Education:Bachelors degree in CS, IT, or related field. ﻿Software Skills:Basic knowledge of application deployment and web server environments. ﻿Networking:Familiarity with LAN/WAN and **IP Phone** setup. ﻿Databases:Basic SQL knowledge for data troubleshooting. ﻿Professionalism:Strong communication skills suitable for a corporate banking environment.﻿ ﻿﻿Other Details:Experience: 3-4 years ﻿Timings: 9:00 AM - 6:00 PM ﻿Work Days: Monday - Friday ﻿Location: DHA, Karachi ﻿Benefits: Hospitalization Medical CardJob Type: Full-timeWork Location: In person

Devflovv

Devflovv is looking for a proactive L1 Service Desk / Infrastructure Support Engineer who thrives in a fast-paced environment and can not only resolve technical issues but also support team growth by mentoring new hires.If you have strong IT support fundamentals and enjoy problem-solving while working in an international environment, we would love to connect with you.Role Overview:As part of our IT support team, you will be the first line of technical assistance, ensuring smooth IT operations while maintaining high service standards.Key Responsibilities<ul><li>First point of contact for IT issues (calls, emails, chat)</li><li>Troubleshoot hardware, software, and network issues</li><li>Maintain high first contact resolution</li><li>Ticket logging, documentation, and categorization</li><li>Escalation to L2/L3 teams when required</li><li>Train and support new team members</li><li>Contribute to process improvements</li><li>Maintain SLA and quality benchmarks</li></ul>Requirements<ul><li>2&ndash;4 years of experience in Service Desk / IT Support</li><li>Strong knowledge of IT systems, networks, and applications</li><li>Experience with ticketing tools (ServiceNow, Jira, or similar)</li><li>Excellent communication and customer handling skills</li><li>Mentoring or training experience is a plus</li></ul>Work DetailsCompany: DevflovvShift: Canadian time zone (rotational shifts)Days: Monday &ndash; Friday (may vary based on shift rotation)Location: LDA Avenue, Raiwand Road Lahore (Onsite)Benefits:<ul><li>Market competitive salary</li><li>In-house meals</li><li>Medical coverage</li><li>Learning and growth opportunities</li><li>Collaborative work environment</li></ul>Interested?Apply via Indeed or send your resume atmisha.sohail@devflovv.comOR Apply via following link:https://erp.devflovv.com/jobs/remotely_yours_(pvt)_ltd/technical-support-analystPay: Rs120,000.00 - Rs130,000.00 per monthWork Location: In person

Mindwhiz

Job Title: Level 1 IT Systems &amp; Support EngineerLocation: Onsite &ndash; Lahore, Pakistan Working Hours: 6:00 PM &ndash; 3:00 AMEmployment Type: Full-time Department: IT OperationsAbout the RoleWe are seeking a Level 1 IT Systems &amp; Support Engineer to provide first-line technical support to internal teams and US-based clients. This is an entry-level role focused on resolving basic IT issues, responding to support tickets, and escalating complex problems to higher-level engineers. It&rsquo;s an excellent opportunity for someone looking to build a strong foundation in IT support and systems operations.Key Responsibilities<ul><li>Act as the first point of contact for IT support requests via ticketing system, email, or chat</li><li>Provide Level 1 support for hardware, software, and basic network issues on Windows and macOS systems on site &amp; remote.</li><li>Troubleshoot common issues related to Microsoft 365 (Outlook, OneDrive, Teams, user access)</li><li>Assist users with password resets, account access, and basic permissions</li><li>Support remote desktop and client-specific tools under supervision</li><li>Assist with IT onboarding and offboarding tasks, including account creation and device setup</li><li>Perform basic network troubleshooting (Wi-Fi connectivity, VPN access)</li><li>Escalate unresolved or complex issues to Level 2/Level 3 support teams with proper documentation</li><li>Maintain accurate documentation of incidents, solutions, and IT assets</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or a related field (or equivalent practical experience)</li><li>1&ndash;2 years of experience in an IT support, helpdesk, or service desk role</li><li>Basic understanding of Windows and macOS operating systems</li><li>Familiarity with Microsoft 365 applications and admin basics</li><li>Basic knowledge of remote support tools (e.g., TeamViewer, AnyDesk)</li><li>Good communication skills and customer-service mindset</li><li>Willingness to work night shifts aligned with US time zones</li></ul>Nice to Have<ul><li>Exposure to ticketing systems (e.g., Jira, Freshdesk, Zendesk)</li><li>Basic understanding of networking concepts (IP, DNS, VPN)</li><li>Awareness of IT security best practices and access control</li></ul>Why Join Us?<ul><li>Strong learning environment for IT professionals</li><li>Hands-on exposure to global clients and real-world IT operations</li><li>Clear growth path from Level 1 to advanced IT support roles</li><li>Supportive team culture with training and mentorship</li></ul>Pay: Up to Rs70,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in IT system support engineer?</li><li>Have you used Microsoft Outlook, Teams, or OneDrive before?</li><li>Are you comfortable using remote support tools like TeamViewer or AnyDesk?</li></ul>Work Location: In person

Level 1 IT Systems & Support Engineer

Etihad Town Sialkot

Provide technical support and IT services to employees in coordination with the IT Engineer.Install, configure, and maintain computer systems, hardware, and software.Troubleshoot and resolve technical issues related to computers, network devices, printers, and other IT equipment.Assist in maintaining network infrastructure, including switches, routers, and Wi-Fi access points.Manage user accounts, permissions, and IT resources.Document IT processes, technical procedures, and service requests.Assist in software updates, backups, and security measures.Support IT projects, system upgrades, and deployment of new technology solutions.Ensure compliance with IT policies and standard operating procedures.*Skills &amp; Competencies:*Basic networking knowledge (LAN/WAN, IP configuration, routers, switches).Familiarity with Windows OS, MS Office, and common business software.Basic hardware troubleshooting (PCs, laptops, printers).Problem-solving and analytical thinking.Good communication skills and ability to work in a team.Willingness to learn and adapt to new technologies.Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT Support : 1 year (Preferred)</li></ul>Work Location: In person

Assistant IT

Jade

About Jade:Jade is an architecture-led, governance-first technology firm delivering enterprise-grade solutions across infrastructure, cybersecurity, cloud, and digital systems.With strong capabilities in system integration and service operations, Jade designs, deploys, and supports secure, scalable, and reliable technology environments across enterprise and mission-critical projects.Role OverviewThe Infrastructure &amp; Systems Support Engineer is responsible for design support, deployment, configuration, and ongoing support of IT infrastructure and integrated systems.This role spans across:- Networking and infrastructure systems- Server and storage environments- Physical security and integrated systemsThe role works closely with delivery, sales, and service teams to ensure solutions are implemented and supported to high technical and operational standards.Key Responsibilities1. System Design Support &amp; Configuration- Support design and configuration of:- Network infrastructure (switches, routing, firewalls)- Server and storage systems- Integrated systems including security platforms- Ensure solutions align with client requirements and best practices2. Infrastructure Deployment- Install and configure:- Network devices (L2/L3 switches, routers)- Servers (Windows/Linux environments)- Storage systems- Support implementation of integrated solutions across projects3. Technical Support &amp; Troubleshooting- Provide on-site and remote technical support- Troubleshoot issues across:- Network infrastructure- Server environments- Integrated systems (hardware/software)- Ensure minimal downtime and timely resolution4. Site Assessments &amp; Surveys- Conduct site surveys and technical assessments- Gather requirements and evaluate site conditions- Provide input for solution design and deployment planning5. Networking &amp; Systems Administration- Configure and troubleshoot:- Layer 2 / Layer 3 network environments- VLANs, routing, switching- Manage and troubleshoot:- Windows Server environments- Basic virtualization / clustering setups6. Coordination with Delivery &amp; Vendors- Work closely with:- Service Delivery Manager- Supply chain and vendors- Ensure timely and accurate execution of deployments7. Documentation &amp; Standards- Maintain technical documentation- Record configurations, issues, and resolutions- Follow standard operating procedures and best practices8. Continuous Learning &amp; Improvement- Stay updated on:- Networking technologies- Infrastructure systems- Emerging enterprise solutions- Support transition toward advanced domains (cloud, security, automation)Required QualificationsEducation- Bachelor&rsquo;s degree in Computer Science, IT, or related field (or equivalent experience)Experience- 2&ndash;5 years in infrastructure, networking, or system support roles- Experience in system integration or project-based environments preferredTechnical Skills- Strong understanding of:- Networking (TCP/IP, VLANs, routing, switching)- L2 / L3 switch configuration- Experience with:- Windows Server environments- Basic server and storage setup- Exposure to:- Physical security systems (access control, CCTV) is a plusPreferred Skills- Experience with firewalls and network security- Basic knowledge of virtualization (VMware / Hyper-V)- Familiarity with enterprise IT environmentsKey Traits- Hands-on and practical mindset- Strong problem-solving ability- Willingness to learn and grow- Reliable and disciplined- Ability to work in field environmentsWhat Success Looks Like (First 6&ndash;12 Months)- Successful execution of infrastructure deployments- Effective troubleshooting and issue resolution- Strong coordination with delivery and project teams- Improved system reliability and uptime- Growth in technical capability across multiple domainsCompensation- Competitive salary- Performance-based incentives- Learning and certification opportunitiesReporting LineReports to: Service Delivery ManagerWorks closely with:- Technical teams- Vendors- OperationsEmployment Type- Full-timeJade is building a scalable and future-ready engineering capability.This role is critical in delivering reliable infrastructure and evolving toward advanced enterprise technologies.Job Type: Full-timeAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s): * What is your expected monthly salary?Work Location: In person

Infrastructure & Systems Support Engineer

Explore 4129+ It support engineer in Pakistan this April. Find roles across top companies and apply now to boost your career.

4129 it support engineer jobs In Pakistan

IT Support Engineer

IT Support Engineer

IT Support Engineer

IT Support Engineer

Level 1 IT Systems & Support Engineer

Assistant IT

Infrastructure & Systems Support Engineer