front desk officer

female receptionist

cab dispatchers (experienced) Jobs in Islamabad

cab dispatchers (experienced)

cab operator/dispatcher Jobs in Islamabad

cab operator/dispatcher

cashier,dispatcher,gro

inbound cab office telephonist

Globe Call Centre(SMC-PRIVATE) Ltd

Hiring experienced Cab Dispatchers who can efficiently coordinate cab services in the US/UK by managing driver assignments, monitoring vehicle locations via GPS/software, and handling customer bookings via phone or apps. Key responsibilities include optimizing routes, ensuring timely pickups, and solving logistical issues under pressure. Able to work in fast-paced, 24/7 environments.Key ResponsibilitiesTrip Management: Assigning, scheduling, and dispatching cabs to customers efficiently.Communication: Acting as the primary point of contact between drivers and customers.Monitoring: Tracking real-time vehicle locations using GPS and dispatch software.Problem Solving: Handling complaints, rerouting vehicles due to traffic, and managing emergencies.Data Entry: Maintaining accurate logs of trips, bookings, and payments.Required Qualifications &amp; SkillsExperience: Previous experience with dispatching software (e.g., iCabbi- Autocab-Cabtreasure, etc.) and customer service is required.Geography Knowledge: Familiarity with roads, landmarks, and traffic patterns.Communication: Strong verbal communication skills for managing driver/client interactions.Soft Skills: Ability to multitask, stay calm under pressure, and work flexible hours.What We Offer:<ul><li>Market-competitive salary</li><li>Punctuality Bonus</li><li>Bi-annual increment plan</li><li>Learning and development opportunities</li><li>Paid training</li><li>Career growth</li></ul>Apply here or send your CV to hr@globe-call.com Contact us on WhatsApp: 0325-1002003Pay: Rs200.00 - Rs300.00 per hourWork Location: In person

Cab Dispatchers (Experienced)

Edge one communications

We are looking for an experienced VICI dial Manager to manage and optimize our outbound and inbound call center operations. The ideal candidate will be responsible for creating and managing dialing campaigns, monitoring dialer performance, maintaining carrier connectivity, generating reports, troubleshooting technical issues, and ensuring maximum agent productivity while maintaining compliance.Key ResponsibilitiesDialer &amp; Campaign ManagementCreate, configure, and manage inbound and outbound VICI dial campaigns.Configure agent groups, user permissions, and campaign settings.Technical Support &amp; TroubleshootingTroubleshoot dialer-related issues.System AdministrationConfigure agent phones and extensions.Maintain audio recordings, prompts, and voicemail settings.Perform regular system checks and coordinate upgrades with the IT team.Maintain backups and system documentation.Maintain dialing rules and calling schedules.Ensure proper call recording policies are followed.Work Location: In person

VICI Dialer Expert

Golden hawk technologies pvt ltd

Job Summary:The Client Support Executive will be responsible for managing daily operational requests received from the client, coordinating job progression, and ensuring a high level of client satisfaction. The role also includes inbound sales handling, job conversion, and identifying opportunities to grow the client account through proactive engagement and relationship management. This is a fast-paced, performance-driven role suited to individuals who are motivated, disciplined, andcommitted to delivering and exceeding targets while maintaining professional client communication.Roles and Responsibilities:● Manage and respond to daily operational job requests received from the client● Coordinate job progression with internal teams and contractors to ensure timely delivery● Handle inbound sales requests, prepare job scopes, and close jobs efficiently● Actively engage in business development within the existing client account● Maintain strong client relationships and ensure high client satisfaction levels● Monitor job statuses, follow up on pending actions, and resolve issues proactively● Ensure all client communication is professional, accurate, and timely● Meet and exceed assigned sales, conversion, and performance targets● Maintain accurate records in CRM / internal systems● Support continuous improvement in processes and client experienceCompetencies:● Strong communication and negotiation skills● Sales and closing capability● Client handling and relationship management● Time management and multitasking● Problem-solving and decision-making● Ability to work under pressure in a fast-paced environment● Strong organisational and follow-up skillsJob Type: Full time on-siteLocation: DHA Phase 2, IslamabadTimings: 12:00pm - 09:00pm / 1:00pm - 10:00pm / 2:00pm -11:00pmWork Location: In personPay: Rs85,000.00 - Rs95,000.00 per monthWork Location: In person

Client Support Executive

Faj IT Solutions

About UsFAJ Group of companies is a dynamic and rapidly growing e-commerce business, technical services, and IT solutions based in Dubai- UAE, and Islamabad -Pakistan.We specialize in delivering high-quality products, IT solutions, and technical support to our customers, and our commitment to excellence has positioned us as a leader in the industry. With our main office located in Dubai, UAE, we are expanding our team and are currently seeking highly skilled and experienced team to join us.For more details,Company Name: FAJ IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485Job Description:We require an Operations Assistant Sales / Purchase Department job in Islamabad Capital Territory, PakistanBachelor&rsquo;s degree in any field, from a recognized university.Preferred Age of 28-35Experience:Minimum 3 years of relevant experience, preferably working in an international or corporate organization.Strong planning and organizing skills to handle operational assistance tasks under the given timelines.Proficiency in computers, especially Word, Excel, CRM and Outlook.Effective writing and communication skills in English.Responsibility :Attends inbound and makes outbound calls, WhatsApp chat / Online chat etc.. respondsRegisters and follows up customers&rsquo; inquiries or complaint/sPrepares quotations/estimates, invoices to customersPrepares weekly reports on power retailersHandles our products / spare parts inquiries and customers' registration via chat or emails.Ensures all field teams address customers&rsquo; complaint/s and requestsDevelops customer feedback system to ensure customer satisfactionSends daily and monthly reports to the managerPerforms other related clerical, admin and sales jobsAddresses customers&rsquo; queriesPrepares Statement of Accounts of various parties and follows upCoordinate with teamsSends daily and monthly reports to the managerHandles prospective clients and provides counselingPerforms other related clerical, admin and sales jobsHandles clients in a professional mannerDeals with customer issuesProcesses customer ordersKeeps up to date with product developmentsCalls clienteleDevise new sales or marketing strategiesWorks with other departmentsSchedules appointments, calls and meetingsThe Operations Assistant will report to designated PRM staff and provide logistic support and other tasks as assigned. The Assistant shall work in collaboration with other designated operational assistants to provide smooth operational services. The detailed tasks to be performed by the Operation Assistant include, but are not limited to, the following:Regularly update the contact details of personnel in PRM in consultation with all units in PRM.Prepare expense sheets for contractual drivers.Provide admin support to designated Staff at PRM. Arrange logistics of designated staff on in-land and abroad missions.Pay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

CSR - Customer Service Representative

AireSpring

<div>
 
 Company Description
 
 
 
 Founded in 2001, family owned and operated AireSpring is a leading Provider of Cloud Communications, Managed Connectivity and Managed Security which has earned its stellar reputation by taking service and support to the next level, delivering an award-winning customer experience that far exceeds the industry standards. AireSpring has delivered 20 years of outstanding service to its rapidly rising base of national and global customers, while growing organically and remaining debt free.
 
 
 As the trusted provider to over 22,000 enterprise locations worldwide, our mission is to help our clients connect and communicate easily. We aim to delight our customers and partners by providing personalized, outstanding service.
 
 
 The company has built a solid reputation of integrity, reliability and dependability with its channel partners, end-user customers and technology partners.
 
 
 We have received more than 100 coveted industry awards including "Product of the Year- SD-WAN and UCaaS", "Excellence in Customer Service", "Unified Communications Excellence", "Best in Show," "Best Telecom Deal" and "Top Channel Program".
 
 
 
 Job Description
 
 
 
 As a Tier One Telecom Support Engineer, you will provide technical support for telecom transport issues, working with customers, carriers, and internal teams to resolve service disruptions quickly and professionally. This role requires strong troubleshooting skills, excellent communication abilities, and the ability to manage multiple issues simultaneously in a fast-paced environment.
 
 
 KEY RESPONSIBILITIES:
 
 
 <ul>
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 Technical Troubleshooting: Perform Layer 1 and Layer 2 OSI model testing and fault isolation through internal troubleshooting, carrier testing, router log analysis, loop testing, head-to-head testing, and performance statistics review.
 </li>
 <li>
 Carrier Coordination: Work directly with CLECs and ILECs to troubleshoot and resolve customer transport issues, coordinating with carriers and customer vendors as needed.
 </li>
 <li>
 Ticket Management: Handle inbound and outbound technical calls from customers, agents, and transport partners. Create and manage internal and carrier trouble tickets, taking corrective action or escalating to appropriate parties to resolve issues within contracted SLAs.
 </li>
 <li>
 Customer Communication: Provide professional and courteous support via phone, email, and chat. Determine appropriate actions for issue resolution, set clear expectations, and make follow-up calls on escalated issues until customer satisfaction is achieved.
 </li>
 <li>
 Issue Documentation: Log and document all interactions, issues, and resolutions efficiently and accurately in repair tickets and correspondence.
 </li>
 <li>
 Problem Diagnosis: Identify the source of problems (hardware, software, user-related, etc.) and advise customers and internal teams on appropriate next steps for resolution.
 </li>
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 Technical Support &amp; Training: Provide end-user training and education on telecom systems and troubleshooting procedures.
 </li>
 <li>
 Escalation &amp; Collaboration: Escalate complex issues to Senior/Lead Technicians and Tier 2 support as necessary. Work cross-functionally with other departments and team members to resolve complex service issues as quickly as possible.
 </li>
 <li>
 Multi-tasking in High-Pressure Environment: Manage and prioritize multiple issues simultaneously while maintaining accuracy and meeting service level agreements in a dynamic, fast-changing environment.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Required Experience
 
 
 <ul>
 <li>
 2+ years of experience researching and resolving telecom technical issues (voice, internet, and data)
 </li>
 <li>
 Strong knowledge of WAN technologies and centralized device monitoring and management tools
 </li>
 <li>
 Working knowledge of Cisco and Adtran routers, Velo SD-WAN devices, Meraki, and Fortinet Firewall hardware
 </li>
 <li>
 Prior experience working with CLECs and ILECs (Verizon, AT&amp;T, CenturyLink, etc.)
 </li>
 <li>
 Experience with broadband, copper, fiber, and wireless transport technologies
 </li>
 <li>
 Basic understanding of network topology, ping, and traceroute commands
 </li>
 <li>
 Excellent attention to detail and writing skills with the ability to create clear and concise documentation in repair tickets, emails, and internal or external correspondence
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Familiarity with SIP (Session Initiated Protocol) and RTP (Real-time Transport Protocol)
 </li>
 <li>
 Basic understanding of SD-WAN and Firewall technologies
 </li>
 <li>
 Experience with loopback testing and troubleshooting procedures
 </li>
 <li>
 Working knowledge of Traditional TDM networks
 </li>
 <li>
 LAN/WAN, router, and firewall technologies expertise
 </li>
 <li>
 Telecom industry certifications
 
 
 </li>
 </ul>
 Additional Information
 
 
 The hours will vary monthly or quarterly. We have six standard shifts:
 
 
 <ul>
 <li>
 Day Shift: 7 AM &ndash; 4 PM
 </li>
 <li>
 Mid Shift: 2 PM &ndash; 11 PM
 </li>
 <li>
 Night Shift: 10 PM &ndash; 5 AM
 
 
 </li>
 </ul>
 Start and end times may vary by one to two hours. Scheduled workdays can fall within any of the following ranges:
 
 
 <ul>
 <li>
 Monday to Friday
 </li>
 <li>
 Sunday to Thursday
 </li>
 <li>
 Tuesday to Saturday
 </li>
 </ul>
</div>

Tier One Telecom Support Engineer Remote

Safa burj mall

Job SummaryWe are looking for a professional and presentable Female Receptionist to manage front desk operations, welcome visitors, handle calls, coordinate meetings, and ensure an excellent client experience at our sales office.Responsibilities&middot; Welcome and assist clients, investors, and visitors.&middot; Manage incoming calls, messages, and inquiries.&middot; Schedule appointments and coordinate meetings.&middot; Maintain visitor records and front desk reports.&middot; Support sales and management teams with client coordination.&middot; Ensure reception and waiting areas remain organized and presentable.&middot; Assist during events, launches, and site visits.Requirements&middot; Bachelor's degree preferred.&middot; 2 years or Above of relevant experience.&middot; Good communication skills in Urdu and English.&middot; Multiple languages preferred&middot; Proficiency in Microsoft Office.&middot; Professional appearance a customer-oriented attitude.Skills&middot; Communication &amp; Customer Service&middot; Organization &amp; Time Management&middot; Professional Conduct&middot; Basic Administrative SkillsLocation: B-17 Site &amp; Sales Office, IslamabadWorking Hours/Days: Monday&ndash;Saturday, 10:00 AM &ndash; 6:00 PMPay: Rs45,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>Are you well-organized, have good communication skills, and maintain a professional appearance? The role requires candidates to be well-dressed and presentable.</li><li>Is B-17 easy for you to commute to? Our office is located in B-17.</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Above: 2 years (Preferred)</li></ul>Work Location: In person

Female Receptionist

AL-HABIB MARKETING

WE ARE HIRING &ndash; FEMALEPosition: Business Development Manager Project: The Mayfair Farmhouses Office Location: Islamabad Starting Salary: PKR 100,000+We are looking for a confident, well-presented and motivated female Business Development Manager to join our team.Responsibilities:<ul><li>Handle and develop potential client relationships</li><li>Follow up with leads and convert prospects into clients</li><li>Conduct professional client communication</li><li>Arrange and coordinate meetings &amp; site visits</li><li>Achieve monthly sales and business development targets</li><li>Maintain strong relationships with existing and potential clients</li></ul>Requirements:<ul><li>Female candidates preferred</li><li>Excellent communication &amp; negotiation skills</li><li>Confident and professional personality</li><li>Sales / Real Estate experience will be preferred</li><li>Fresh candidates with strong communication skills can also apply</li></ul>We Offer:Starting Salary: PKR 100,000+ Attractive Commission &amp; Incentives Career Growth Opportunities Professional Office Environment Supportive &amp; Growth-Oriented TeamOffice: Islamabad Blue Area Interested candidates can apply now. (CV on WhatsApp 0343-4415311)#Hiring #BusinessDevelopmentManager #FemaleJobs #IslamabadJobs #RealEstateJobs #SalesJobs #MayfairFarmhouses #IslamabadPay: Rs100,000.00 - Rs150,000.00 per monthWork Location: In person

Female Business Development Manager – Real Estate

Explore 49+ Inbound cab office telephonist in Islamabad this August. Find roles across top companies and apply now to boost your career.