cab operator/dispatcher

cashier,dispatcher,gro

customer services representative Jobs in Islamabad

customer services representative

desk officer / receptionist (male preferred) Jobs in Islamabad

front desk officer

inbound cab office telephonist

Urban Communications

Job Title: Inbound Cab Office TelephonistLocation: In-Office Shifts: 2 Positions Available - Night Shift Working Days: 5 Days a Week Salary: PKR 400 &ndash; 500 per hourJob OverviewWe are looking for reliable and motivated individuals to join our team as Taxi Operators. This is a fast-paced, in-office role that requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently.The ideal candidate should be organized, professional, and comfortable handling dispatch operations and customer interactions.Key Responsibilities<ul><li>Manage and coordinate taxi operations</li><li>Handle inbound and outbound calls professionally</li><li>Support account handling and daily operations</li><li>Prepare and manage basic invoicing</li><li>Monitor ongoing trips and ensure smooth service</li><li>Communicate with drivers and resolve issues promptly</li><li>Maintain accurate records of trips and schedules</li></ul>Requirements<ul><li>Prior experience in a taxi office or dispatch role</li><li>Good communication and customer-handling skills</li><li>Ability to work in a fast-paced environment</li><li>Basic computer knowledge (emails, spreadsheets, dispatch systems)</li><li>Reliable, punctual, and professional attitude</li><li>Willingness to work Night Shift</li></ul>Job Type: Full-timePay: Rs400.00 - Rs500.00 per hourAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Application Question(s):<ul><li>Are you available and willing to work the night shift schedule for this position?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Operator: 2 years (Required)</li></ul>Location:<ul><li>Islamabad (Preferred)</li></ul>Work Location: In person

Inbound Cab Office Telephonist

elland cars ltd

We are looking for experienced Taxi Controllers / Call Operators to join our team.The ideal candidate will have previous experience using the Autocab system and a strong understanding of the UK taxi industry. This role requires excellent English communication skills and the ability to work independently in a fast-paced environment.Requirements:<ul><li>Previous Autocab experience is essential</li><li>Minimum 2 years' experience working in the UK taxi/cab industry is mandatory</li><li>Fluent spoken and written English</li><li>Excellent communication and customer service skills</li><li>Reliable internet connection and suitable work-from-home setup</li><li>Ability to work independently and professionally</li><li>Comfortable working UK shifts where required</li></ul>Responsibilities:<ul><li>Answer incoming customer calls</li><li>Take and manage taxi bookings</li><li>Dispatch jobs using Autocab</li><li>Monitor driver activity and job progress</li><li>Handle customer enquiries professionally</li><li>Maintain accurate booking and dispatch records</li></ul>What We Offer:<ul><li>PKR 500 per hour</li><li>Remote work-from-home position</li><li>Long-term opportunity</li><li>Supportive and professional working environment</li></ul>Candidates based in Islamabad and Rawalpindi are encouraged to apply.Please apply through Indeed with your CV.Only candidates with previous Autocab experience, a minimum of 2 years' UK taxi industry experience, and fluent English communication skills will be considered.Work Location: Remote

Taxi Controller / Call Operator (Autocab Experience Required)

Title: Cab Operator/DispatcherLocation: Soan Gardens, IslamabadPay: PKR 80,000-PKR 120,000Overview:We are seeking an experienced Dispatcher to support daily taxi operations for a UK-based service. The successful candidate will be responsible for coordinating bookings, communicating with drivers, and ensuring smooth service delivery in a dynamic environment.Responsibilities:Coordinate and assign customer bookings through dispatch management software Autocab/Icabbi/Cordic.Monitor driver availability and allocate jobs efficiently.Assist customers with new reservations, schedule changes, and booking updates.Track ongoing operations to help maintain service standards and timely arrivals.Communicate with drivers regarding route changes, service updates, and operational matters.Manage advance reservations, including airport and time-critical bookings.Maintain accurate booking information and operational records.Report customer concerns and operational challenges to the appropriate team members.QualificationsPrevious experience in dispatch software Autocab/Icabbi/Cordic, transportation coordination, logistics, or a related operational role.Familiarity with dispatch management platforms is advantageous.Strong verbal and written communication skills.Ability to prioritize tasks and manage multiple activities simultaneously.Comfortable working in a fast-paced operational environment.Proficient in using computer systems and business applications.Preferred ExperienceExposure to UK-based transportation or customer service operations.Experience coordinating field personnel or drivers.Flexibility to work rotational schedules aligned with business requirements.Pay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

Cab Operator/Dispatcher

MTBC CareCloud

Job PurposeThe Client Service Executive is responsible for managing client-related operational processes, ensuring accurate and timely verification of information, and maintaining effective communication with external stakeholders. The role involves handling inbound and outbound interactions, coordinating with third parties, maintaining documentation, and delivering high-quality service while adhering to organizational policies, compliance requirements, and information security standards.Key Responsibilities<ul><li>Handle inbound and outbound calls and communications with external stakeholders, clients, and service providers.</li><li>Verify and validate information as per client and organizational requirements.</li><li>Communicate professionally to resolve queries, obtain required information, and ensure timely processing of requests.</li><li>Coordinate with relevant parties while maintaining strict confidentiality and compliance with data protection policies.</li><li>Manage assigned workloads, call queues, and operational tasks efficiently to meet service-level expectations.</li><li>Maintain accurate records of all communications, transactions, and updates in designated systems.</li><li>Provide daily progress updates and task completion reports to the Team Leader/Supervisor.</li><li>Deliver high-quality customer service and ensure a positive experience for clients and stakeholders.</li><li>Ensure compliance with organizational procedures, quality standards, and regulatory requirements.</li><li>Safeguard company and client information from unauthorized access, disclosure, or misuse.</li><li>Identify and escalate issues requiring management attention in a timely manner.</li><li>Perform additional operational and administrative tasks as assigned by management.</li></ul>Required Qualifications<ul><li>Bachelor's degree preferred.</li><li>Prior experience in customer service, client support, healthcare operations, insurance verification, or a related field is an advantage but not mandatory.</li></ul>Skills &amp; Competencies<ul><li>Excellent verbal and written communication skills.</li><li>Strong interpersonal and relationship-management abilities.</li><li>Customer-focused approach with strong service orientation.</li><li>Good listening, comprehension, and problem-solving skills.</li><li>Ability to handle inbound and outbound communications professionally and effectively.</li><li>Strong organizational and time-management skills.</li><li>Attention to detail and accuracy in documentation and data entry.</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Proficiency in Microsoft Office applications and operational systems.</li><li>Ability to maintain confidentiality and handle sensitive information responsibly.</li></ul>Key Performance Indicators (KPIs)<ul><li>Service quality and accuracy.</li><li>Productivity and turnaround time.</li><li>Documentation accuracy.</li><li>Client satisfaction levels.</li><li>Compliance with organizational policies and procedures.</li><li>Attendance, punctuality, and adherence to schedules.</li></ul>Pay: Rs70,000.00 - Rs80,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Work Location: In person

Client Service Executive

Boost Ads Agency

Respond to all inbound enquiries from ads, SEO, and partner referrals asap. Run live product demos via video calls showing AI handling real calls and messages across channels. Qualify prospects on budget, timeline, and niche fit. Build and send tailored proposals using our standard templates. Follow up relentlessly. Maintain a clean pipeline in our CRM with accurate stage tracking and notes after every interaction. Coordinate with the tech team on client-specific requirements before proposals go out.Please share your resume along with the answers to the following questions on the given WhatsApp number or email address: What are your salary expectations? Are you comfortable with the office timing - 3 PM - 11 PM? Can you commute to DHA 2, Islamabad, 6 days a week?WhatsApp: 0327-5535418 Email: wasifboostmarketing@gmail.com Salary: 50,000 - 100,000 PKR Location: DHA 2, IslamabadWork Location: In person

Business Developer

Canvas Digitals

We are looking for a VoIP Engineer / VICIdial Specialist to manage and optimize our contact center voice infrastructure. This role is ideal for someone with strong expertise in SIP, Asterisk, and dialer systems, who can ensure high call quality, system reliability, and campaign performance.Key ResponsibilitiesVICIdial &amp; Dialer Management<ul><li>Configure and maintain VICIdial (v10/v11) systems</li><li>Manage inbound, outbound, and blended campaigns</li><li>Optimize dial levels, hopper settings, and campaign efficiency</li><li>Troubleshoot live call issues (call drops, delays, poor audio quality)</li></ul>VoIP &amp; SIP Engineering<ul><li>Manage SIP trunks and carrier connections</li><li>Troubleshoot SIP/RTP issues (latency, jitter, one-way audio)</li><li>Work with Asterisk-based telephony systems</li><li>Support integrations with Kamailio and/or FreeSWITCH (preferred)</li></ul>System &amp; Infrastructure<ul><li>Administer Linux servers (Debian, CentOS, Rocky Linux, openSUSE)</li><li>Monitor server performance, logs, and uptime</li><li>Perform database maintenance (MySQL/MariaDB backups and optimization)</li></ul>Requirements<ul><li>Proven experience with VICIdial and VoIP systems</li><li>Strong knowledge of SIP, RTP, and Asterisk</li><li>Hands-on experience with Linux server administration</li><li>Basic database management skills (MySQL/MariaDB)</li><li>Excellent troubleshooting and problem-solving skills</li></ul>Preferred Qualifications<ul><li>Experience with Kamailio or FreeSWITCH</li><li>Background in call center / contact center environments</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Growth opportunities in a fast-paced environment</li><li>Exposure to advanced VoIP and telephony technologies</li><li>Supportive and collaborative team</li></ul>Job Type: Full-timePay: Up to Rs60,000.00 per monthWork Location: In person

VoIP Engineer / VICIdial Specialist

Edge

<div>
 
 
 Who We Are
 
 
 
 EDGE is building a bridge between Top Global Talent and the US Healthcare &amp; Insurance Industry. We are on a mission to create a borderless network of exceptional talent with people at the center of everything we do. See our values and more on onedge.co.
 
 
 
 
 
 
 Role Overview
 
 
 
 Our valued partner is seeking an Insurance &amp; Billing Coordinator to manage end-to-end insurance verification, billing support, and patient financial coordination within a high-volume dental practice.
 
 
 This is a hybrid role combining insurance coordination, billing administration, and patient communication. The ideal candidate will ensure accurate eligibility verification, timely claim support, efficient collections, and clear communication with both patients and insurance carriers.
 
 
 Success in this role requires strong attention to detail, deep familiarity with dental insurance workflows, and the ability to manage multiple systems and priorities in a fast-paced clinical environment. The role also requires a proactive, solutions-oriented mindset and the ability to support both administrative and front-office operations as needed.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Insurance Verification &amp; Eligibility Management
 
 
 <ul>
 <li>
 Verify patient insurance eligibility prior to appointments, including coverage status, benefit limits, deductibles, exclusions, frequency rules, and annual maximums.
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 Identify non-covered services and ensure accurate documentation for treatment planning and financial transparency.
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 Maintain up-to-date and accurate insurance records within practice management systems.
 </li>
 </ul>
 
 
 Benefits Coordination &amp; Carrier Communication
 
 
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 Communicate directly with insurance carriers to confirm benefit details, clarify coverage rules, and obtain missing or unclear information.
 </li>
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 Submit and track prior authorizations for procedures, including hospital and IV sedation cases.
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 Follow up on pending authorizations to ensure approvals are obtained before scheduled treatment.
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 Manage Coordination of Benefits (COB) for patients with multiple insurance plans.
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 </ul>
 
 
 Billing &amp; Revenue Cycle Support
 
 
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 Post insurance payments (including EFTs) accurately into patient accounts.
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 Generate and send patient statements and billing communications.
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 Track outstanding balances and support collection efforts prior to appointments.
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 Assist with Medicaid claims, including denial management and resubmissions.
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 Maintain daily and weekly financial tracking reports related to deposits, collections, and outstanding balances.
 </li>
 </ul>
 
 
 Patient Financial Communication &amp; Front Office Support
 
 
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 Guide patients through insurance coverage details, expected out-of-pocket costs, and payment options using clear and empathetic communication.
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 Handle inbound patient calls related to billing, insurance, scheduling, and follow-ups.
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 Support appointment confirmations, rescheduling, cancellations, and missed appointment follow-ups.
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 Assist with new patient intake information gathering and documentation.
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 </ul>
 
 
 Data, Systems &amp; Administrative Operations
 
 
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 Use dental practice management systems and payer portals to verify benefits, manage documentation, and track claims.
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 Maintain organized, HIPAA-compliant records across all insurance and billing workflows.
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 Clean and maintain billing and insurance datasets, spreadsheets, and reporting systems.
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 Support administrative staff with data entry, reporting, and workflow optimization tasks.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 
 
 Experience &amp; Education:
 
 Minimum 1&ndash;2 years of experience in dental insurance verification, dental billing, or revenue cycle support. Experience in a dental clinic or multi-provider practice is strongly preferred.
 
 
 
 
 
 
 Technical Knowledge:
 
 Strong understanding of dental insurance plans, coverage rules, prior authorizations, and payer workflows. Familiarity with dental PMS systems and insurance portals (e.g., DentalXChange, NEA or similar tools) is required.
 
 
 Communication Skills: Excellent English communication skills with a clear, neutral, and professional tone. Ability to explain insurance details to patients in simple, empathetic language.
 
 
 
 
 
 
 Core Competencies:
 
 Highly organized, detail-oriented, and capable of managing multiple workflows simultaneously. Strong problem-solving skills with a proactive, solution-oriented mindset. Ability to handle high-volume administrative work with accuracy and consistency.
 
 
 
 
 
 
 Soft Skills:
 
 Professional demeanor, emotional intelligence, patience, and the ability to handle sensitive patient interactions with care and empathy. Strong sense of ownership and accountability in day-to-day operations.
 
 
 
 
 
 
 Work Ethic:
 
 Comfortable working in a fast-paced clinical environment with shifting priorities and cross-functional responsibilities.
 
 
 
 
 
 
 What We Offer
 
 
 
 At Edge, we believe our greatest innovation is our people. When you join our globally minded team, you&rsquo;ll thrive in a supportive, forward-thinking environment where your growth and well-being are our top priorities. We protect your peace of mind by offering a competitive starting base salary of USD 750, comprehensive health and life insurance, and a balanced leave package designed to support you and your family. This includes 14 annual vacation days with leave encashment options, 12 calendar weeks of paid maternity leave, 2 calendar weeks of paid paternity leave, and all mandated public holidays by Pakistani Law. Discover a career where you can truly push boundaries, fully backed by a team that invests in your future and respects your rights.
 
 
 
 
 
 
 Our Hiring Process
 
 
 
 
 Application Review:
 
 Submit your application and resume. Our team carefully evaluates all candidates to ensure a good fit.
 
 
 
 Edge Interview:
 
 You'll be invited to connect with a representative from Edge to present a detailed and tailored fit to your profile.
 
 
 
 Client Interviews:
 
 Successful candidates finish an onboarding &amp; training phase and are placed in client interviews to showcase their skills and align with specific client needs.
 
 
 
 Final Selection:
 
 Once a good match is made, you&rsquo;ll join the Edge Global Talent Community, ready to make an impact in the world of healthcare.
 
 
 
 
 
 
 Why Choose Edge?
 
 
 
 Be part of a dynamic, global community that values your skills.
 
 
 Work on projects that make a real difference in people's lives.
 
 
 Enjoy a clear path for career growth and development.
 
 
 Be a part of a people-first and talent-centric culture.
 
 
 
 
 
 
 Talent Boilerplate:
 
 
 
 At Edge, we&rsquo;re on a mission to create a world where geographic borders are no longer a barrier for people to obtain full-time employment and fair wages. That&rsquo;s why we&rsquo;ve created a global hiring network that seamlessly connects exceptional talent from all over the world with businesses in North America that most need to fill positions. The Edge Talent Network is a community of like-minded professionals through which you can unlock your potential, showcase your skills, and earn what you&rsquo;re worth.
 
 
 
 
 
 
 Equal Opportunity Employer Statement:
 
 
 
 Edge is proud to be an equal-opportunity employer. We are committed to fostering a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation.
 
 
 
 
 
 
 Don't want to wait? Create your profile to increase your chances!: https://talent.onedge.co/
 
 
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Dental Biller

Explore 68+ Inbound cab office telephonist in Islamabad this July. Find roles across top companies and apply now to boost your career.