customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

call center representative Jobs in Lahore

call center representative

customer service agent

customer success specialist Jobs in Lahore

customer success specialist

inbound customer service agent

E-Commerce Planner

Job Description: Inbound Lead Coordinator (Real Estate)Location: Lahore, PakistanEmployment Type: Full-Time &ndash; In officeWe are seeking a dynamic Inbound Lead Coordinator to manage and convert inbound leads for high-rise real estate projects in Lahore. The ideal candidate will engage potential clients, understand their needs, and drive sales through effective communication and follow-up. This role requires a deep understanding of Lahore&rsquo;s real estate market, exceptional relationship-building skills, and a track record of meeting sales targets.&middot; Promptly contact inbound leads via phone, email, or WhatsApp to qualify interest.&middot; Provide detailed information about project features, pricing, payment plans, and timelines.&middot; Understand client requirements and recommend suitable high-rise units.&middot; Address objections and nurture leads through follow-ups to conversion.&middot; Maintain accurate lead records in the CRM system.&middot; Prepare weekly/monthly reports on lead conversion rates and pipeline status.&middot; Schedule site visits and meetings with senior sales advisors for high-potential clients.Qualifications&middot; Minimum 1 year in real estate sales/project coordination (high-rise experience preferred).&middot; Fluent in English and Urdu (written and spoken).&middot; Strong negotiation, communication, and interpersonal skills.&middot; Proficiency in CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office.&middot; Knowledge of Lahore&rsquo;s real estate market, legal processes, and buyer preferences.Job Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What are your expectations?</li></ul>Work Location: In person

Inbound Lead Coordinator

InterTech Global

Fresh &amp; Experienced both can apply must have good communications skills Night shift 9pm to 6am attractive salary monthly commissionsJob Type: Full-timePay: Rs35,000.00 - Rs60,000.00 per monthWork Location: In person

Inbound Sales Agents (Mobility)

ASK Development

Job Description:We are hiring for banking helpline agent's for a well-reputed telecom company.Key Responsibilties:<ul><li>Answering customer calls: Promptly responding to incoming calls from customers with a positive and professional demeanor.</li><li>Customer query resolution: Addressing customer questions, concerns, and complaints by providing accurate information and solutions.</li><li>Order processing: Taking customer orders, verifying details, and processing payments.</li><li>Account management: Updating customer accounts with relevant information and changes.</li></ul>Salary:37K-45K (Performance based incentives)Educational Requirment:Minimum GraduationExperience:06 Months experience in banking sector (CSR)Job Type: Full-timePay: Rs37,000.00 - Rs55,000.00 per monthJob Type: Full-timePay: Rs45,000.00 per monthApplication Question(s):<ul><li>Do you have experience with Easypaisa/jazz Cash campaign?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Location:<ul><li>Lahore(Required)</li></ul>Work Location: In personJob Type: Full-timePay: Rs45,000.00 - Rs55,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Inbound Calling

Fresh Graduate for Inbound calling job

Seven Zones Travel

Seven Zones Travel is a US-based travel agency providing complete travel solutions including Umrah, Hajj, holidays, and worldwide flight bookings. We are looking for motivated and experienced Flight Sales Agents to join our growing team and handle international customers professionally and efficiently.Key Responsibilities:<ul><li>Manage inbound and outbound calls for flight bookings and travel inquiries.</li><li>Provide accurate fare quotations and travel itineraries using GDS (Amadeus, Sabre, or Galileo).</li><li>Handle ticket issuance, reissuance, refunds, and schedule changes.</li><li>Maintain excellent customer service and ensure client satisfaction.</li><li>Meet monthly sales targets and assist in promoting agency services.</li><li>Coordinate with international offices and customers for smooth booking operations.</li></ul>Requirements:<ul><li>Proven experience as a Flight Sales Agent or in a travel consultancy role.</li><li>Hands-on experience with Amadeus, Sabre, or Galileo.</li><li>Excellent communication and persuasive sales skills.</li><li>Strong problem-solving and multitasking ability.</li><li>Proficiency in computer and email handling.</li><li>Bachelor&rsquo;s degree or equivalent qualification preferred.</li></ul>Benefits:<ul><li>Competitive salary with attractive commission.</li><li>Career growth opportunities in a global travel network.</li><li>Professional and supportive work environment.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs100,000.00 per monthWork Location: In person

Flight Sale Agent - US Based Travel Agency

ibex. Pakistan

<div>
 This role is responsible for real-time monitoring of workforce performance, ensuring schedule adherence, and preventing productivity leakages. It also involves intraday adjustments, reporting, and timely communication with stakeholders to maintain operational efficiency.
 
 
 
 Qualifications
 
 
 
 <ul>
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 Basic Qualifications
 </li>
 <li>
 1-2 years of experience as a Real-Time Analyst or in a Workforce Management role.
 
 
 </li>
 </ul>
 Preferably from in an inbound sales environment.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Preventing Productivity Leakeages in real time
 </li>
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 Real &ndash; Time communication/Updates with all Stakeholders
 </li>
 <li>
 Ensuring Schedule Adherence, Maintaining Overall Attendance for all Department
 </li>
 <li>
 Performance Reporting
 </li>
 <li>
 Real-Time Monitoring
 </li>
 <li>
 Intraday Adjustments &amp; Reporting
 </li>
 <li>
 Tool &amp; System Monitoring:
 </li>
 <li>
 Communication &amp; Alerts
 </li>
 <li>
 Provide real-time alerts for performance deviations and downtime
 </li>
 <li>
 Coordinate with IT or support teams to report and track system outages or agent issues affecting performance
 </li>
 <li>
 Schedule adherence and manage intraday staffing
 </li>
 <li>
 Monitor real-time queue performance, agent adherence, and contact center KPIs (e.g., Service Level, ASA, AHT, occupancy, shrinkage)
 </li>
 <li>
 Generating Incident Notification to All Stakeholders during Downtime
 </li>
 <li>
 EOD Reporting
 </li>
 <li>
 Extensive Data Analysis &amp; reporting
 </li>
 </ul>
</div>

Real Time Analyst, WFM

Brandix Soft

Brandix Soft (Pvt.) Ltd. is a leading digital marketing agency with years of experience delivering high-quality SEO, Digital Marketing, Development, GMB Optimization, Google Ads Management, and other IT services to clients in the UK, US, and Canada.Job DescriptionWe are seeking an experienced and detail-oriented Quality Assurance Specialist to join our dynamic team. In this role, you will be crucial in maintaining and enhancing the quality of our client interactions and internal processes. The ideal candidate will possess excellent call center experience, exceptional analytical and communication skills, and a passion for driving continuous improvement.Key Responsibilities:<ul><li>Conduct end-to-end quality assurance for all inbound/outbound communications, including calls, emails, and chats.</li><li>Perform evaluations and prepare detailed reports on agent performance, final deliverables, and business processes.</li><li>Develop, create, and implement effective quality assurance processes and procedures.</li><li>Assist in preparing and leading weekly call review and calibration sessions with the operations team.</li><li>Analyze and report on key performance indicators (KPIs), including agent dialing times, conversion rates, and customer satisfaction metrics.</li><li>Develop and implement strategies to improve team KPIs and overall service quality.</li><li>Provide targeted training, coaching, and feedback to agents to help them improve their skills and performance.</li><li>Track employee performance trends to ensure they meet sales, service, and performance goals.</li><li>Monitor customer service interactions to ensure adherence to company quality standards.</li><li>Prepare and present internal and external quality reports for management review.</li></ul>Required Skills &amp; Qualifications:<ul><li>Experience: 1-2 years of experience in a call center environment, with a focus on quality assurance.</li><li>Communication: Excellent verbal, written, and interpersonal communication skills.</li><li>Analytical Skills: Exceptional listening and analytical skills with a keen eye for detail.</li><li>Customer Focus: A strong dedication to exceptional customer service and quality assurance.</li><li>Technical Proficiency: Proficient in Microsoft Office (Intermediate Word, Basic Excel).</li><li>Soft Skills:</li><li>Self-motivated, proactive, and able to work independently.</li><li>Strong time management and prioritization skills.</li><li>Ability to multitask and thrive in a fast-paced, team-oriented environment.</li><li>Adapts well to change and can adjust priorities effectively.</li><li>Creative problem-solving ability and writing proficiency.</li><li>Ability to interact effectively with people at all levels, both inside and outside the company.</li></ul>Shift Timings: (2pm-11pm) Mon-Fri Job Type: Full-Time (Onsite) Address: Ofc No: 402 &amp; 403, 4th Floor Al-Hafeez Shopping Mall, Gulberg III, Lahore.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthExperience:<ul><li>quality assurance: 1 year (Required)</li></ul>Language:<ul><li>English Fluently? (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In personApplication Deadline: 30/10/2025

Quality Assurance Executive (Female)

Explore 830+ Inbound customer service agent in Lahore this October. Find roles across top companies and apply now to boost your career.