customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

sales officer

sales coordinator

call center agent

inbound customer service agent

NexaSolution

Company: NexasolutionNexasolution is a rapidly growing BPO company delivering exceptional customer service. We are hiring Inbound Call Center Representatives (Male &amp; Female) to provide outstanding support to our customers.Role OverviewAs a Call Center Representative, you will answer incoming calls, assist customers with inquiries, provide accurate information, and resolve issues to ensure a positive customer experience.Key Responsibilities<ul><li>Handle inbound calls professionally and courteously.</li><li>Provide product/service information and guidance.</li><li>Resolve customer concerns and complaints effectively.</li><li>Accurately log customer details and interactions.</li><li>Meet service quality and performance standards.</li><li>Work with team members to achieve department goals.</li></ul>Requirements<ul><li>Minimum High School diploma or equivalent.</li><li>Strong English communication skills.</li><li>Patience, empathy, and customer-first approach.</li><li>Basic computer knowledge.</li><li>Ability to work in a fast-paced environment.</li><li>Flexible to work shifts, weekends, and holidays.</li></ul>What We Offer<ul><li>Competitive salary + benefits (including healthcare).</li><li>Training &amp; career development opportunities.</li><li>Friendly and inclusive workplace.</li></ul>Apply now and grow your career with Nexasolution!Job Type: Full-timePay: Rs45,000.00 - Rs100,000.00 per monthExperience:<ul><li>BPO: 1 year (Preferred)</li></ul>Work Location: In person

Customer Sales Representative ( Inbound )

365 Care Group Private Limited

Job descriptionWe are hiring Customer Support Agent to join our dynamic team. The role involves providing technical support and handling inbound and outbound calls to ensure exceptional customer service and satisfaction.Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via chat and calls.</li><li>Handle inbound and outbound calls to assist customers and provide solutions.</li><li>Maintain a high level of service knowledge to resolve customer issues effectively.</li><li>Record and update customer information in the system accurately.</li><li>Meet performance targets and adhere to company policies.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills.</li><li>Previous experience in customer service or call center (preferred).</li><li>Proficiency in using computer and softwares.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Flexible to work in shifts (if required).</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Customer Care: 0-1 year</li></ul>Working hours:<ul><li>UK/Ireland Calendar</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Agent

InterTech Global

Must Have Canada Mobility ExperienceMust have good communication skillsnight shiftmuslim town lahore locationJob Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Inbound sale Agent

Chisty Law Chambers

Job SummaryWe are seeking a motivated and customer-focused Calling Agent to handle inbound and outbound calls. The ideal candidate will be responsible for assisting customers, providing product or service information, resolving inquiries, and supporting sales or collections activities depending on the business needs.Key Responsibilities<ul><li>Make outbound calls to customers/leads for sales, collections, surveys, or follow-ups.</li><li>Handle inbound calls professionally, addressing customer queries and concerns.</li><li>Provide accurate information about products, services, and offers.</li><li>Maintain customer records in CRM systems and update relevant details.</li><li>Achieve daily/weekly/monthly call and conversion targets.</li><li>Handle customer complaints with empathy and escalate when necessary.</li><li>Follow call scripts and company communication guidelines.</li><li>Build rapport with customers to ensure a positive experience.</li></ul>Requirements<ul><li>High school diploma or equivalent (bachelor&rsquo;s preferred).</li><li>Previous experience in tele calling, tele sales, or customer support is a plus.</li><li>Excellent verbal communication skills in [required languages].</li><li>Basic computer skills (MS Office, CRM software).</li><li>Ability to handle pressure and meet targets.</li><li>Strong listening and problem-solving skills.</li><li>Positive attitude and customer-centric approach.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthWork Location: In person

Calling Agent

Tech Solutions Pro

We are hiring Customer Sales Representatives to assist customers through chat, calls, and emails.What We Offer:<ul><li>Fixed Salary + Attractive Incentives</li><li>Cash Bonuses</li><li>Friendly Work Environment</li></ul>Location: 64 D3 Wapda Town, LahoreShifts:<ul><li>Female: 3 PM &ndash; 12 AM</li><li>Male: 8 PM &ndash; 5 AM</li></ul>Requirement: Fluent in English &amp; good communication skills.If you are confident, motivated, and ready to grow &ndash; Apply Now!Job Type: Full-timePay: Rs60,000.00 per monthWork Location: In personExpected Start Date: 01/10/2025

Customer Sales Representative (Inbound)

Brandix Soft

Brandix Soft (Pvt.) Ltd. is a leading digital marketing agency with years of experience delivering high-quality SEO, Digital Marketing, Development, GMB Optimization, Google Ads Management, and other IT services to clients in the UK, US, and Canada.Job DescriptionWe are seeking an experienced and detail-oriented Quality Assurance Analyst to join our dynamic team. In this role, you will be crucial in maintaining and enhancing the quality of our client interactions and internal processes. The ideal candidate will possess excellent call center experience, exceptional analytical and communication skills, and a passion for driving continuous improvement.Key Responsibilities:<ul><li>Conduct end-to-end quality assurance for all inbound/outbound communications, including calls, emails, and chats.</li><li>Perform evaluations and prepare detailed reports on agent performance, final deliverables, and business processes.</li><li>Develop, create, and implement effective quality assurance processes and procedures.</li><li>Assist in preparing and leading weekly call review and calibration sessions with the operations team.</li><li>Analyze and report on key performance indicators (KPIs), including agent dialing times, conversion rates, and customer satisfaction metrics.</li><li>Develop and implement strategies to improve team KPIs and overall service quality.</li><li>Provide targeted training, coaching, and feedback to agents to help them improve their skills and performance.</li><li>Track employee performance trends to ensure they meet sales, service, and performance goals.</li><li>Monitor customer service interactions to ensure adherence to company quality standards.</li><li>Prepare and present internal and external quality reports for management review.</li></ul>Required Skills &amp; Qualifications:<ul><li>Experience: 1-2 years of experience in a call center environment, with a focus on quality assurance.</li><li>Communication: Excellent verbal, written, and interpersonal communication skills.</li><li>Analytical Skills: Exceptional listening and analytical skills with a keen eye for detail.</li><li>Customer Focus: A strong dedication to exceptional customer service and quality assurance.</li><li>Technical Proficiency: Proficient in Microsoft Office (Intermediate Word, Basic Excel).</li><li>Soft Skills:</li><li>Self-motivated, proactive, and able to work independently.</li><li>Strong time management and prioritization skills.</li><li>Ability to multitask and thrive in a fast-paced, team-oriented environment.</li><li>Adapts well to change and can adjust priorities effectively.</li><li>Creative problem-solving ability and writing proficiency.</li><li>Ability to interact effectively with people at all levels, both inside and outside the company.</li></ul>Shift Timings: (1pm-10pm) Mon-Fri Job Type: Full-Time (Onsite) Address: Ofc No: 402 &amp; 403, 4th Floor Al-Hafeez Shopping Mall, Gulberg III, Lahore.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthExperience:<ul><li>inbound &amp; outbound calling: 1 year (Required)</li></ul>Language:<ul><li>English Fluently? (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Quality Assurance Analyst (QA-Female)

Virikson Travel

We are seeking an experienced and customer-focused Travel Agent specializing in Umrah packages and religious travel services. The ideal candidate will manage client inquiries, design customized Umrah travel packages, handle bookings, and provide complete assistance from visa processing to accommodation arrangements.Key Responsibilities:<ul><li>Assist clients with Umrah travel planning, including flights, hotels, transportation, and visa services.</li><li>Provide guidance on Saudi travel regulations, pilgrimage requirements, and religious travel guidelines.</li><li>Handle inbound calls, emails, and walk-in clients with professionalism and empathy.</li><li>Build customized Umrah package deals tailored to client needs and budgets.</li><li>Collaborate with airlines, hotels, and service providers to secure the best rates.</li><li>Maintain accurate records of bookings, invoices, and client details.</li><li>Ensure high customer satisfaction and after-sales support.</li></ul>Requirements:<ul><li>Prior experience as a Travel Consultant/Agent, preferably with Umrah/Hajj or Middle Eastern travel.</li><li>Strong knowledge of Saudi Arabia visa requirements, Umrah policies, and religious travel logistics.</li><li>Excellent communication and customer service skills.</li><li>Ability to work under pressure and manage multiple client requests.</li><li>Proficiency in travel booking systems (GDS such as Amadeus, Sabre, Galileo, or similar).</li><li>Fluency in English (Arabic/Urdu is a plus).</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary with incentives/commission on sales.</li><li>Opportunity to work with a reputed international travel brand.</li><li>Career growth and training in religious and leisure travel services.</li></ul>Drop your resume on this whatsapp : 03219428500Job Type: Full-timePay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Umrah Travel Consultant (UK & USA Based )

Explore 1104+ Inbound customer service agent in Lahore this September. Find roles across top companies and apply now to boost your career.