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information technology business analyst

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 KEY ACCOUNTABILITIES
 
 
 <ul>
 <li>
 Define configuration specifications and business analysis requirements.
 </li>
 <li>
 Perform quality assurance.
 </li>
 <li>
 Define reporting and alerting requirements.
 </li>
 <li>
 Own and develop relationship with partners, working with them to optimize and enhance our integration.
 </li>
 <li>
 Help design, document and maintain system processes.
 </li>
 <li>
 Report on common sources of technical issues or questions and make recommendations to product team.
 </li>
 <li>
 Communicate key insights and findings to product team.
 </li>
 <li>
 Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer.
 </li>
 </ul>
 
 
 
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 7+ years of experience as a Business Analyst.
 </li>
 <li>
 A degree in IT / Computer Science.
 </li>
 <li>
 Having a good experience in Banking Systems (Banking Core Systems, ACH, Payroll, Payment Hub, Card Management Systems, etc).
 </li>
 <li>
 Proven experience in eliciting requirements and testing.
 </li>
 <li>
 Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools.
 </li>
 <li>
 Solid experience in writing SQL queries.
 </li>
 <li>
 Basic knowledge in generating process documentation.
 </li>
 <li>
 Strong written and verbal communication skills including technical writing skills.
 </li>
 </ul>
 
 
</div>

Information Technology Business Analyst

SSC HR Solutions

<div>
 The Business Analyst will serve as a key liaison between stakeholders and the technical team to ensure that business processes and technology solutions meet organizational needs. You will analyze and document business requirements, facilitate communication, and support the implementation of effective solutions that drive improved business performance.
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Gather and analyze business requirements from stakeholders
 </li>
 <li>
 Creating BRD/BRS documents processes, workflows, and requirements in a clear and actionable manner
 </li>
 <li>
 Collaborate with cross-functional teams to identify solutions and ensure that deliverables are met
 </li>
 <li>
 Conduct market research and competitive analysis to support strategic planning
 </li>
 <li>
 Develop comprehensive reporting and performance metrics to monitor project success
 </li>
 <li>
 Act as a mediator and facilitator during stakeholder meetings to ensure alignment
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 Qualifications and Skills Required:
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Information Technology, or a related field
 </li>
 <li>
 At least 5 years of experience in business analysis or a similar role
 </li>
 <li>
 Experience with AI and workflows
 </li>
 <li>
 Strong analytical skills and the ability to interpret complex data
 </li>
 <li>
 Excellent communication and presentation skills
 </li>
 <li>
 Familiarity with project management methodologies and tools
 </li>
 <li>
 Proficiency in SQL and data visualization tools is a plus
 </li>
 <li>
 Experience in Agile environment preferred
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Willing to travel to Dubai for Business Visit
</div>

Software Business Analyst

SiiRA

<div>
 
 Are you looking to be a part of a growing global organization? We are currently looking for a
 
 Business Analyst
 
 to join our team!
 
 
 
 
 
 
 Who we are:
 
 
 
 
 SiiRA
 
 is a global platform that connects top-notch digital professionals with US-based companies in digital growth mode.
 
 
 At
 
 SiiRA
 
 , we believe in an agile and sustainable workspace that promotes access to worldwide talent and drives enterprise growth. This is why SiiRA builds and fosters remote and competent teams that make the most of your expertise and skills.
 
 
 
 
 
 
 Location:
 
 Onsite &ndash; Al Maadi, Cairo, Egypt
 
 
 
 
 
 
 Who we are looking for:
 
 
 
 
 
 
 We are seeking an experienced
 
 Business Analyst
 
 with strong expertise in
 
 Odoo ERP
 
 to join our team. The ideal candidate will not only optimize and manage existing processes but will also have the ability to design and implement new processes from scratch in alignment with business goals.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Analyze current business operations and identify gaps, inefficiencies, and opportunities for improvement.
 </li>
 <li>
 Gather, document, and validate business requirements from stakeholders.
 </li>
 <li>
 Design and implement end-to-end business processes within Odoo ERP modules.
 </li>
 <li>
 Configure Odoo ERP to meet business needs and ensure seamless integration between modules.
 </li>
 <li>
 Develop workflows, reports, dashboards, and KPIs in Odoo ERP.
 </li>
 <li>
 Collaborate with technical teams to ensure requirements are translated into functional solutions.
 </li>
 <li>
 Provide training, support, and documentation to end-users.
 </li>
 <li>
 Conduct UAT (User Acceptance Testing) and ensure smooth deployment of new processes or enhancements.
 </li>
 <li>
 Continuously monitor system performance and suggest improvements.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Information Systems, or related field.
 </li>
 <li>
 Proven experience as a
 
 Business Analyst
 
 or similar role with
 
 Odoo ERP
 
 .
 </li>
 <li>
 Hands-on experience configuring Odoo modules (Sales, Purchase, Inventory, Accounting, HR, etc.).
 </li>
 <li>
 Strong skills in
 
 process mapping, documentation, and designing workflows
 
 from scratch.
 </li>
 <li>
 Ability to gather and translate complex business requirements into ERP solutions.
 </li>
 <li>
 Excellent problem-solving, analytical, and communication skills.
 </li>
 <li>
 Experience in UAT, training, and end-user support.
 </li>
 <li>
 Knowledge of Python or Odoo Studio is a plus.
 </li>
 </ul>
 
 
 
 
 At
 
 SiiRA
 
 , we cherish diversity, equity, and inclusiveness. Our priority is that you feel respected and appreciated.
 
 
 As leaders and partners across industries, we strive to cultivate an environment reflective of our greatest asset:
 
 our people
 
 .
 
 
 Please visit our website and follow SiiRA on LinkedIn to stay updated with all our job postings.
 
</div>

Business Analyst

Advansys

<div>
 The Analyst primary responsibility is to support procurement teams in gathering cost information and identifying savings opportunities by conducting analysis on spend, design, and sourcing data.
 
 
 The candidate will work within the Procurement Resale Category management group and work closely with the Category Leads as well as cross functional partners in Engineering, Quality, and Solution Development. In this role, the Analyst will assist Category leads from multiple Dematic sites across North America, and Europe.
 
 
 RESPONSIBILIETIES:
 
 
 <ul>
 <li>
 Support annual savings targets for assigned category through the use of sophisticated analysis tools including cost benchmarking, best-of-best analysis, regression analysis, Linear Price Progression (LPP), and price analysis over time by supplier and sub-category
 </li>
 <li>
 Collaborate with Category leads, Buyers and Procurement project leads to implement cost optimization projects
 </li>
 <li>
 Develop cost driver and raw material impact analysis for assigned categories and identify cost take out opportunities; recommend pricing strategies
 </li>
 <li>
 Prepare fact-based data packs for Category leads to use in negotiations
 </li>
 <li>
 Assist in submitting Request for Quote (RFQ) events, bid analytics including total landed cost calculations and support in developing sourcing scenarios
 </li>
 <li>
 Update savings analytics dashboards, support spend optimization projects including standardization of global MSC codes, analysis of part similarities, top spend parts, and similar activities
 </li>
 <li>
 Track execution of savings opportunities through category Key Performance Indicators (KPIs)
 </li>
 <li>
 Proficient usage of SAP with a demonstrated ability to navigate and utilize SAP functionalities, ensuring seamless system operation, user support, and efficient data management for optimal business processes
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Engineering, Computer Science, Supply Chain, Accounting, Finance or Statistics
 </li>
 <li>
 2-3+ years' experience in Procurement, Supply Chain, Finance or Business
 </li>
 <li>
 Familiarity with purchasing and supply chain management
 </li>
 <li>
 Proficient SAP User
 </li>
 <li>
 Advanced analytical skills with expertise in Microsoft Excel (MS Excel), and Business Intelligence (BI) tools like Power BI and Tableau
 </li>
 <li>
 Manipulate large data sets through standard analytics software packages and applications
 </li>
 <li>
 Project Management skills
 </li>
 <li>
 Interpret drawings and technical specifications as well as relevant cost knowledge for different types of categories
 </li>
 <li>
 Self-driven individual, able to work with minimal direction to consistently look for opportunities
 </li>
 <li>
 Data consolidation &amp; presentation skills. Ability to analyze, synthesize information from diverse sources, present findings clearly / concisely, and communicate that analysis effectively to business partners
 </li>
 <li>
 Strong communicator and ability to manage/prioritize multiple key activities simultaneously
 </li>
 <li>
 Work cross-functionally in a culturally diverse environment and quickly build strong rapport and relationships with Procurement partners, including interaction with Senior Leaders and working across multiple regions/time
 </li>
 </ul>
</div>

Procurement Category Data Analyst

Al-Futtaim

<div>
 
 
 FSSC Process &amp; Compliance Analyst
 
 
 
 
 
 
 
 Company: Al-Futtaim &ndash; FSSC (Finance Shared Services Center)
 
 
 
 
 
 
 
 Overview of the Role
 
 
 
 
 
 
 The FSSC Process &amp; Compliance Analyst plays a critical role in enabling secure, reliable, and scalable documentation governance across all FSSC towers. This role ensures strong process standards, audit readiness, and compliance through effective evidence management, SOP development, and control framework maintenance. The analyst partners closely with Group Finance, Treasury, IT, Legal, and Audit to drive operational excellence, enhance documentation quality, and strengthen adherence to internal policies.
 
 
 Reporting to the Process &amp; Compliance Manager, this role supports business continuity by driving structured governance, digital enablement, and high-quality, audit-ready operations.
 
 
 
 
 
 
 What You Will Do
 
 
 
 
 Platform Design &amp; Process Governance
 
 
 
 
 
 <ul>
 <li>
 Collaborate with IT and business stakeholders to design a secure, scalable document storage and evidence management platform.
 </li>
 <li>
 Contribute to project timelines, milestone tracking, and risk assessments.
 </li>
 <li>
 Ensure alignment of platform features with compliance, usability, and scalability requirements.
 </li>
 </ul>
 
 
 
 
 
 Document Control &amp; Evidence Management
 
 
 <ul>
 <li>
 Define and maintain consistent taxonomy and metadata standards across all FSSC documentation.
 </li>
 <li>
 Govern mandatory fields, naming conventions, and filing SLAs, and lead clean-up campaigns when required.
 </li>
 <li>
 Enable mailbox ingestion, auto-indexing, and digital workflows to minimize manual handling.
 </li>
 <li>
 Monitor expiry-triggered documents (contracts, licenses, KYC) and ensure timely renewals.
 </li>
 <li>
 Coordinate with finance, operations, and compliance teams to validate and maintain complete and accurate document sets.
 </li>
 </ul>
 
 
 
 
 
 Audit Readiness &amp; Control Assurance
 
 
 
 
 
 <ul>
 <li>
 Maintain a real-time audit pack, documentation tracker, and control repository.
 </li>
 <li>
 Coordinate with GIAD to support audits and respond to recommendations.
 </li>
 <li>
 Drive remediation actions, root-cause analysis, and continuous strengthening of preventive controls.
 </li>
 </ul>
 
 
 
 
 
 SOP Development, Training &amp; Change Management
 
 
 
 
 
 <ul>
 <li>
 Develop, refine, and maintain SOPs covering document capture, indexing, storage, retention, retrieval, and disposal.
 </li>
 <li>
 Deliver training, quick guides, and floor support to ensure adoption and capability uplift.
 </li>
 <li>
 Govern version control, review cycles, and stakeholder approvals to maintain consistent standards.
 </li>
 </ul>
 
 
 
 
 
 Job Context
 
 
 
 This role operates in a multi-entity, multi-tower environment that requires strong collaboration across FSSC, Group Functions, IT, Legal, and Audit. The analyst must balance efficiency, compliance, and user experience while driving standardized, auditable processes across the organization.
 
 
 
 
 
 
 Required Skills to Be Successful
 
 
 
 
 
 <ul>
 <li>
 Strong understanding of process governance, document control, and compliance frameworks.
 </li>
 <li>
 Ability to build and maintain SOPs and documentation standards.
 </li>
 <li>
 Proficiency in SAP modules (FI/CO/MM/TRM), DMS/SharePoint/OpenText, Power BI, Alteryx, and advanced Excel.
 </li>
 <li>
 Strong analytical and documentation skills, including taxonomy design and metadata structuring.
 </li>
 <li>
 Excellent stakeholder engagement and ability to collaborate across finance, IT, and compliance functions.
 </li>
 <li>
 Organized, detail-oriented, and capable of managing competing priorities.
 </li>
 </ul>
 
 
 
 
 
 What Qualifies You for the Role
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Accounting, Finance, Information Management, or a related field (MBA/CPA/CIA is a plus).
 </li>
 <li>
 3&ndash;5 years&rsquo; experience in shared services, audit/assurance, process governance, or compliance.
 </li>
 <li>
 Experience with RCMs, control testing, process mapping, dashboard development, and documentation governance.
 </li>
 <li>
 Strong planning, prioritization, and communication skills with a continuous improvement mindset.
 </li>
 <li>
 Ability to influence, collaborate, and work effectively in a high-volume, multi-entity environment.
 </li>
 </ul>
 
 
</div>

Senior Process and compliance Specialist

MedNet Egypt L.L.C

<div>
 
 
 MedNet Egypt
 
 is one of the leading managed care service organizations that cater to healthcare needs. We are looking for a skilled
 
 Senior Data Analyst &ndash; Performance Management
 
 who will be responsible for providing support to Operations teams through quantitative analysis and forecasts. In addition to enabling all stakeholders to make better and quicker decisions and thus ultimately improve the Operations&acute; performance and employee engagement.
 
 
 
 
 
 
 Your Job
 
 
 <ul>
 <li>
 Ensure timely refreshed dashboards are available to stakeholders as expected in terms of accuracy and integrity
 </li>
 <li>
 In cooperation with the senior data analyst, delivering the expected enhancement of the existing dashboards as planned and discussed with the stakeholders
 </li>
 <li>
 Propose new enhancement of the existing dashboards that facilitate the required information to the stakeholders e.g. new charts, logics&hellip;etc.
 </li>
 <li>
 Enhance existing dashboards based on received feedback based on agreed planning, timelines&hellip;etc.
 </li>
 <li>
 Support operations in providing the necessary outcomes/details for their presentations and KPIs monitoring
 </li>
 <li>
 Document the operational processes as applicable and ensure that any changes are reflected in the dashboards as applicable
 </li>
 <li>
 Consolidate all data available into one center and identify all relationship as applicable
 </li>
 <li>
 Develop triggering reports that assist other stakeholders to review their processes for any updates if any
 </li>
 </ul>
 
 
 
 
 
 Your Profile
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, engineering, mathematics/applied statistics, finance or demonstrated relevant work experience
 </li>
 <li>
 +1years&rsquo; experience in reporting or resource planning functions, in a customer focused and performance-driven organisation.
 </li>
 <li>
 Advanced excel /VBA and analytical skills. Experience in using query languages such as SQL
 </li>
 <li>
 Advanced skills in analytical tools such as Oracle cloud BI, Power BI&hellip;etc.
 </li>
 <li>
 Good command of English
 </li>
 <li>
 Team player and integrity. Self-starter with growth mindset and &ldquo;make it happen&rdquo; attitude
 </li>
 <li>
 Creativity and problem-solving skills.
 </li>
 <li>
 Project management experience is preferable.
 </li>
 <li>
 Previous experience in business intelligence consultancy and/or BPO industry is a plus
 </li>
 </ul>
</div>

Data Analyst – Performance Management

<div>
 
 
 Job Overview
 
 
 
 
 
 
 The role of a WFM Analyst is to support the workforce management function within an organization by
 
 
 analyzing data, forecasting workload, and optimizing resource allocation through to support the
 
 
 achievement of KPI and organizational objectives.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 Data Analysis, Forecasting and Financial Analysis:
 
 <ul>
 <li>
 Tracking and analyzing historical data, trends, and patterns to forecast workload
 </li>
 </ul>
 
 
 
 
 Staffing and Scheduling:
 
 <ul>
 <li>
 Develop employee schedules based on forecasted workloads, service level targets, and
 </li>
 </ul>
 
 productivity requirements.
 
 <ul>
 <li>
 Consider factors such as call volumes, customer demand patterns, staffing constraints, and
 </li>
 </ul>
 
 employee availability to create efficient and effective schedules.
 
 
 
 
 
 Workforce Optimization:
 
 <ul>
 <li>
 Optimize workforce utilization by balancing staffing levels and skill sets to match workload
 </li>
 </ul>
 
 fluctuations
 
 <ul>
 <li>
 Minimize overstaffing or understaffing situations, ensuring adequate coverage while controlling
 </li>
 </ul>
 
 costs
 
 
 
 
 
 System Management and Maintenance:
 
 <ul>
 <li>
 Managing and maintaining workforce management systems and software tools.
 </li>
 <li>
 Updating employee records, configuring scheduling parameters, troubleshooting system issues,
 </li>
 </ul>
 
 and collaborating with IT teams for system enhancements.
 
 
 
 
 
 Analytical Support and Projects:
 
 <ul>
 <li>
 Assisting in conducting ad hoc analysis, special projects, and initiatives related to workforce
 </li>
 </ul>
 
 management.
 
 <ul>
 <li>
 Conducting research, providing insights, and participating in cross-functional teams to support
 </li>
 </ul>
 
 organizational objectives
 
 
 
 
 
 Communication and Collaboration:
 
 <ul>
 <li>
 Collaborating with various stakeholders to gather information, align objectives, and ensure
 </li>
 </ul>
 
 effective coordination in workforce management efforts.
 
 <ul>
 <li>
 Providing support and guidance to Operations Supervisors and employees regarding scheduling-
 </li>
 </ul>
 
 related matters
 
 
 
 
 
 Training and Knowledge Sharing:
 
 <ul>
 <li>
 Attend recurrent training published by the Client/Company on a regular basis.
 </li>
 <li>
 Sharing knowledge and providing support to enhance understanding and compliance with
 </li>
 </ul>
 
 workforce management policies and procedures
 
 
 
 
 
 Compliance and Policy Adherence:
 
 <ul>
 <li>
 Ensuring adherence to labor laws, regulations, and company policies internal and external
 </li>
 </ul>
 
 Standards.
 
 
 
 
 
 
 
 
 
 Required Qualifications
 
 
 
 
 
 
 Education and Specific Training
 
 
 
 
 <ul>
 <li>
 College Degree in Business Administration or another relevant field is preferred
 </li>
 <li>
 English B2 or C1
 </li>
 </ul>
 
 
 
 
 
 
 
 Work Experience
 
 
 
 
 <ul>
 <li>
 Previous call center or related experience is desirable
 </li>
 </ul>
 
 
 
 
 Soft Skills &amp; Other Requirements
 
 
 
 
 
 Technology
 
 <ul>
 <li>
 Usage of OS MS Windows / MS Office
 </li>
 <li>
 Ability to use the desktop computer system
 </li>
 <li>
 Ability to use Internet applications
 </li>
 <li>
 Knowledge of SQL (Structured Query Language), BI tools or Workforce Management software is a plus.
 </li>
 <li>
 Experience managing in Customer Experience Management operations (preference).
 </li>
 </ul>
 
 
 
 
 Soft Skills
 
 <ul>
 <li>
 Excellent written and verbal communication:
 </li>
 <li>
 Ability to communicate correctly and clearly Comprehension
 </li>
 <li>
 Ability to clearly understand a problem statement Good Problem Solving
 </li>
 <li>
 Strong Math skills
 </li>
 <li>
 Strong troubleshooting
 </li>
 <li>
 Leadership ability to approach problems logically
 </li>
 <li>
 Analytical
 </li>
 <li>
 Ability in Self-assessment
 </li>
 <li>
 Real-Time Management Reporting
 </li>
 <li>
 Knowledge of KPI&rsquo;s
 </li>
 </ul>
 
 
</div>

Workforce Analyst (Customer Service)

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