information technology technical support Jobs in Oman

information technology technical support

it & cyber security manager

it administrator

it infrastructure director

senior it infrastructure engineer Jobs in Oman

senior it infrastructure engineer

information technology

<div>
 <p>
  We are looking for a skilled and highly motivated IT and Technical Support Engineer with strong expertise in networking, SQL databases, and ELV (Extra Low Voltage) systems. The successful candidate will be responsible for troubleshooting, maintaining, and optimizing network infrastructure, supporting SQL databases, and ensuring the smooth operation of ELV systems. The role requires both a solid understanding of IT and networking concepts, as well as practical experience in database management and ELV system configurations.
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   Responsibilities
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    Technical Support for ELV Systems
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   Provide on-site and remote technical support for ELV systems, including CCTV, access control, fire alarm systems, public address systems, and building management systems (BMS).
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   Troubleshoot and resolve hardware, software, and integration issues related to ELV systems.
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   Support system installation, configuration, and setup of ELV equipment.
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   Monitor ELV system performance and ensure they operate optimally, identifying and rectifying potential issues proactively.
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    Networking Support
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   Manage and maintain network infrastructure supporting ELV systems, including switches, routers, and firewalls.
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   Configure and troubleshoot network connections, ensuring the integration of ELV systems with the organization&rsquo;s network and cloud-based services.
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   Set up, maintain, and monitor IP configurations, VLANs, and network security protocols for ELV systems.
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   Implement and optimize network designs and configurations to enhance performance and security.
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    SQL Database Management
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   Administer and support SQL databases that store critical data for ELV systems (e.g., logs, access records, event data).
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   Perform database queries, routine backups, and ensure the integrity and availability of data.
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   Troubleshoot database performance issues, optimize queries, and assist with data recovery when needed.
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    System Monitoring &amp; Troubleshooting
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   Monitor ELV system components, network devices, and databases to ensure continuous operation.
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   Analyze logs and system performance data to detect early warning signs of potential issues.
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   Respond to system alerts and resolve issues in a timely manner to minimize downtime.
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   Use diagnostic tools to isolate and resolve issues related to hardware, software, and network infrastructure.
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    Documentation &amp; Reporting
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   Create and maintain detailed technical documentation, including configuration records, system diagrams, troubleshooting procedures, and incident reports.
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   Prepare regular system performance and incident reports for internal teams or clients.
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    Collaboration &amp; Training
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   Collaborate with cross-functional teams, including engineering, IT, and external vendors, to ensure effective integration of ELV systems, networks, and databases.
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   Provide technical support and training to internal staff on the use and operation of ELV systems and databases.
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   Assist in the preparation of manuals, user guides, and standard operating procedures.
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    System Security
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   Ensure the security of ELV systems, network infrastructure, and SQL databases by implementing industry best practices.
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   Regularly update system firmware, software, and security patches for all ELV systems and networking equipment.
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   Monitor and manage security protocols to prevent unauthorized access to networks and databases.
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    Problem-Solving and Escalation
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   Diagnose complex technical issues affecting ELV systems, networking, and databases.
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   Escalate unresolved issues to senior engineers, vendors, or other specialists as needed.
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   Provide root cause analysis for system failures and propose solutions to prevent recurrence.
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   Qualifications
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    Education
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   Bachelor's degree in Information Technology, Computer Science, Electrical Engineering, or a related field (or equivalent practical experience).
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    Experience
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   Proven experience in supporting ELV systems (e.g., CCTV, access control, fire alarm systems, etc.).
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   Hands-on experience with networking technologies, including IP configurations, TCP/IP, VLANs, switches, routers, and firewalls.
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   Strong experience working with SQL databases (e.g., MySQL, Microsoft SQL Server, PostgreSQL), including database queries, backups, and performance tuning.
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   Prior experience troubleshooting and maintaining networking infrastructure and ELV systems.
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   Familiarity with system integration, database management, and IT support practices in a corporate environment.
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    Technical Skills
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   Strong networking knowledge, including IP addressing, subnetting, VLAN configuration, and troubleshooting.
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   Advanced proficiency with SQL, including writing and optimizing complex queries, database administration, and performance tuning.
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   Experience with server setups and support, both physical and virtual environments.
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   Familiarity with ELV system protocols, integration, and configurations.
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   Proficient in using monitoring tools to track system and network performance.
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   Knowledge of operating systems (Windows) and server management.
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    Certifications (Preferred but not required)
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   Cisco Certified Network Associate (CCNA) or equivalent networking certifications.
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   Microsoft SQL Server certification or equivalent database management certifications.
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   ELV system certifications (e.g., CCTV, access control) are a plus.
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  <strong>
   Personal Attributes
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   Strong analytical and problem-solving abilities.
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   Excellent verbal and written communication skills.
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Information Technology Technical Support

Xevorin Technology

<p>Job Opportunity: IT Infrastructure Director</p><p><b>Location:</b> Bawshar, Oman<br/><b>Company:</b> Xevorin Technology</p><p>About Us</p><p>Xevorin Technology is a leading provider of advanced IT solutions, specializing in infrastructure management, cloud services, and enterprise technology integration. With a strong presence in Bawshar, we empower businesses to achieve digital transformation through secure, scalable, and efficient IT systems. As we expand, we are seeking a strategic leader to oversee our IT infrastructure division.</p><p>Role Overview</p><p>We are looking for an <b>IT Infrastructure Director</b> to lead and manage our infrastructure operations. This role requires a seasoned professional with expertise in enterprise IT systems, network architecture, and cloud technologies. You will be responsible for shaping Xevorin Technology&rsquo;s infrastructure strategy, ensuring operational excellence, and driving innovation across projects.</p><p>Key Responsibilities</p><ul><li>Develop and implement IT infrastructure strategies aligned with company objectives.</li><li>Oversee data centers, networks, servers, and cloud environments.</li><li>Ensure compliance with cybersecurity standards, industry regulations, and best practices.</li><li>Collaborate with clients and internal teams to deliver tailored infrastructure solutions.</li><li>Monitor KPIs, system performance, and service availability.</li><li>Manage budgets, resources, and vendor relationships.</li><li>Lead and mentor IT infrastructure teams, fostering innovation and accountability.</li><li>Represent Xevorin Technology in industry forums and professional networks.</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>10+ years of IT infrastructure experience, with at least 5 years in a senior leadership role.</li><li>Strong knowledge of enterprise IT systems, cloud platforms, and network architecture.</li><li>Proven track record of managing large-scale infrastructure projects.</li><li>Excellent leadership, organizational, and communication skills.</li><li>Ability to thrive in a fast-paced, client-focused environment.</li></ul><p>Why Join Us?</p><ul><li>Lead IT infrastructure operations at one of Oman&rsquo;s premier technology companies.</li><li>Play a key role in shaping Xevorin Technology&rsquo;s digital future.</li><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and professional development.</li><li>Collaborative and innovative work culture.</li></ul><p>Job Type: Full-time</p><p>Pay: Up to RO2,000.000 per month</p><p>Work Location: In person</p>

IT Infrastructure Director

Oman Hotels and Tourism Company SAOC

<p><b>IT Administrator</b></p><p>A reputed hotel chain in Oman who own and operate hotels through international brand in different parts in Oman, looking for an IT Administrator to manage its IT activities for the hotels.</p><p>&middot; Oversee hotel computer systems, servers, and networks to ensure uninterrupted operations.</p><ul><li>Provide IT assistance for guest-facing systems (Wi-Fi, in-room entertainment, booking platforms).</li><li>Implement and monitor security measures to protect guest data and hotel operations.</li><li>Manage hospitality property management systems (PMS), point-of-sale (POS), HRIS, OPERA , IDS and finance software.</li><li>Maintain and troubleshoot desktops, laptops, printers, telephony, and surveillance systems.</li><li>Train staff on IT systems, provide technical support, and ensure user, and support guest needs.</li><li>Coordinate with external IT service providers, negotiate maintenance contracts, negotiate and finalize Capex and manage licenses.</li><li>Ensure adherence to data protection laws and hospitality industry IT standards.</li></ul><p>&middot; Net working (LAN/WAN), server administration, cloud systems, PMS/POS integration.</p><ul><li>Experience in Acronis Backup is very essential.</li><li>Troubleshooting, system optimization, data reporting.</li><li>Implementing new technologies to enhance guest experience and streamline operations.</li></ul><p>&middot; Responsible for day-to-day IT operations, systems support, and technology strategy for the hotel.</p><p>&middot; Network management, cybersecurity, guest IT support, staff training, hardware/software maintenance.</p><p>&middot; Strong technical knowledge, problem-solving, communication, customer service orientation</p><ul><li>Strong knowledge of Windows Server administration.</li><li>English written/spoken fluently is a must, and demonstrate good communication skills</li><li>Ability to think critically and solve problems</li><li>Work autonomously and show a good capacity to plan your activities</li><li>Achieving defined objectives in time</li><li>Capability to work under pressure</li><li><b>Education:</b></li><li>Bachelor's degree in Information Technology, Computer Science, or a related field.</li><li><b>Experience:</b></li><li>5+ years of experience in IT management Hospitality ( Hotel) or a similar role.</li><li>Proven experience in managing IT infrastructure and services.</li><li>Experience with IT budgeting, vendor management, and contract negotiation.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

IT Administrator

UDSV Solutions

<p>Job Opportunity: IT Services Director</p><p><b>Location:</b> Bawshar, Oman<br/><b>Company:</b> UDSV Solutions</p><p>About Us</p><p>UDSV Solutions is a trusted provider of innovative IT services, specializing in enterprise solutions, systems integration, and digital transformation. With a strong presence in Bawshar, we empower businesses by delivering secure, scalable, and efficient technology platforms that drive growth and efficiency. As we expand our operations, we are seeking a strategic leader to oversee our IT services division.</p><p>Role Overview</p><p>We are looking for an <b>IT Services Director</b> to lead and manage our IT services strategy and operations. This role requires a seasoned professional with expertise in enterprise IT systems, client engagement, and solution delivery. You will be responsible for shaping UDSV Solutions&rsquo; technology vision, ensuring successful implementations, and driving innovation across projects.</p><p>Key Responsibilities</p><ul><li>Develop and implement IT services strategies aligned with company objectives.</li><li>Oversee solution design, implementation, and support services for clients.</li><li>Collaborate with business leaders to understand client needs and deliver tailored solutions.</li><li>Ensure compliance with industry standards, cybersecurity protocols, and best practices.</li><li>Monitor KPIs, project performance, and client satisfaction.</li><li>Manage budgets, resources, and vendor relationships.</li><li>Lead and mentor IT teams, fostering innovation and accountability.</li><li>Represent UDSV Solutions in industry forums and professional networks.</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Information Technology, Computer Science, Business Administration, or related field.</li><li>10+ years of IT experience, with at least 5 years in a senior leadership role.</li><li>Strong knowledge of enterprise IT platforms, cloud solutions, and systems integration.</li><li>Proven track record of managing successful IT projects and solution delivery.</li><li>Excellent leadership, organizational, and communication skills.</li><li>Ability to thrive in a fast-paced, client-focused environment.</li></ul><p>Why Join Us?</p><ul><li>Lead IT services operations at one of Oman&rsquo;s premier technology providers.</li><li>Play a key role in shaping UDSV Solutions&rsquo; digital future.</li><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and professional development.</li><li>Collaborative and innovative work culture.</li></ul><p>Job Type: Full-time</p><p>Pay: Up to RO1,900.000 per month</p><p>Work Location: In person</p>

IT Services Director

Green Umbrella Recruitment

<div><h3 class="jobSectionHeader"><b>Job Information</b></h3>
<ul><div><p>Date Opened</p>
<div>03/30/2026
</div></div><div><p>Job Type</p>
<div>Full time
</div></div><div><p>Job Opening Status</p>
<div>Open
</div></div><div><p>Work Experience</p>
<div>8&ndash;10 years of experience in the ICT/IT field
</div></div><div><p>Industry</p>
<div>Engineering
</div></div><div><p>City</p>
<div>Muscat
</div></div><div><p>State/Province</p>
<div>Masqat
</div></div><div><p>Country</p>
<div>Sultanate of Oman
</div></div><div><p>Zip/Postal Code</p>
<div>0000</div></div></ul></div>
<br><div><div><b>Strategic &amp; Operational Leadership</b><br>
<br>
</div><div></div><br>
<div>Lead IT transformation initiatives and system upgrades.<br>
</div><div>
Manage the ICT budget to ensure cost-effectiveness in licensing, hardware procurement, and telecommunications contracts.<br>
</div><div>
Act as the primary point of contact for external vendors and service providers.<br>
</div><div>
Oversee the IT support function and ensure timely issue resolution.<br>
</div><div>
Supervise and mentor ICT technical specialists, ensuring clear KPIs and continuous professional development.</div><div></div><div><b><br>
Cybersecurity &amp; Risk Management</b></div><div></div><div><br>
Develop and implement the organization&rsquo;s cybersecurity strategy.<br>
</div><div>
Work with Security Specialists to maintain a robust cybersecurity posture (ISO 27001 or similar).<br>
</div><div>
Establish and enforce information security policies and standards.<br>
</div><div>
Maintain data privacy and protection protocols.<br>
</div><div>
Report cybersecurity risks and mitigation plans to senior management.<br>
</div><div>
Provide periodic reporting on IT performance, system health, and security posture.</div><div></div><div><b><br>
Business Continuity &amp; Infrastructure Management</b></div><div></div><div><br>
Ensure disaster recovery, business continuity, and data protection measures are in place and regularly tested.<br>
</div><div>
Manage ERP, HR systems, Microsoft 365, and all enterprise platforms, including licensing, access, and support.<br>
</div><div>
Oversee the System &amp; Cloud Administrators to ensure hybrid infrastructure is optimized, secure, and backed up.</div><div></div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><div><b>
Qualifications:</b></div><div></div><div><br>
Strong knowledge of Microsoft 365, Azure/AWS, VoIP, and SD‑WAN<br>
</div><div>
Experience in cybersecurity frameworks and risk management<br>
</div><div>
Skilled in ERP and enterprise systems management<br>
</div><div>
Strong understanding of IT infrastructure and network architecture<br>
</div><div>
Excellent leadership and communication skills<br>
</div><div>
Strong reporting and documentation capabilities<br>
</div><div>
Certifications preferred: PMP/Prince2, ITIL Foundation, or CISSP<br>
</div><div>
Must be Oman resident</div><div></div><div><b><br>
Educational Requirements:</b></div><div></div><div><br>
Bachelor&rsquo;s degree in IT, Computer Science, Cybersecurity, or a related field</div><div></div><div><b><br>
Experience Requirements:</b></div><div></div><div><br>
8&ndash;10 years of experience in the ICT/IT field<br>
</div><div>
Experience in managing IT operations, security, cloud, and infrastructure environments is preferred</div></div>

IT & Cyber Security Manager

New Tech Era

<p>Job Opportunity: Technology Director</p><p><b>Location:</b> Rustaq, Oman<br/><b>Company:</b> New Tech Era</p><p>About Us</p><p>New Tech Era is a forward-thinking technology company dedicated to delivering innovative solutions in IT services, digital transformation, and enterprise systems. With a strong presence in Rustaq, we empower businesses to embrace the future through secure, scalable, and efficient technology platforms. As we expand, we are seeking a visionary leader to oversee our technology operations.</p><p>Role Overview</p><p>We are looking for a <b>Technology Director</b> to lead and manage our technology division. This role requires a seasoned professional with expertise in IT strategy, systems integration, and emerging technologies. You will be responsible for shaping New Tech Era&rsquo;s technology vision, ensuring operational excellence, and driving innovation across projects.</p><p>Key Responsibilities</p><ul><li>Develop and implement technology strategies aligned with company objectives.</li><li>Oversee IT infrastructure, software development, and digital transformation initiatives.</li><li>Collaborate with business leaders to deliver tailored technology solutions.</li><li>Ensure compliance with cybersecurity standards, industry regulations, and best practices.</li><li>Monitor KPIs, project performance, and client satisfaction.</li><li>Manage budgets, resources, and vendor relationships.</li><li>Lead and mentor technology teams, fostering innovation and accountability.</li><li>Represent New Tech Era in industry forums and professional networks.</li></ul><p>Qualifications</p><ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Information Technology, Computer Science, Business Administration, or related field.</li><li>10+ years of technology leadership experience, with at least 5 years in a senior role.</li><li>Strong knowledge of enterprise IT systems, cloud platforms, and digital transformation.</li><li>Proven track record of managing successful technology projects.</li><li>Excellent leadership, organizational, and communication skills.</li><li>Ability to thrive in a fast-paced, client-focused environment.</li></ul><p>Why Join Us?</p><ul><li>Lead technology operations at one of Oman&rsquo;s premier IT companies.</li><li>Play a key role in shaping New Tech Era&rsquo;s digital future.</li><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and professional development.</li><li>Collaborative and innovative work culture.</li></ul><p>Job Type: Full-time</p><p>Pay: Up to RO1,900.000 per month</p><p>Work Location: In person</p>

Technology Director

Tech IT Support

<p>Responsible for Design, Development &amp; Deployment of Process Automations using UiPath RPA Platform. RPA Developer will also be responsible for coordination with various teams to understand automation requirements and for implementing the solution on the IT infrastructure. Detailed list of responsibilities provided below</p><p>-Understand business requirements for process automations by close coordination with various teams. Should have the experience to gather &amp; understand detailed step-by-step actions taken during the process that will be automated using RPA.</p><p>-Work directly with stakeholders to capture requirements and translate them into technical approach and designs that can be implemented. Stakeholders will include Business Analysts, Product Owners, Human Resources and Technology Groups.</p><p>-Responsible for RPA platform and technical implementation &ndash; including product installation &amp; configuration, version upgrades, process deployments and maintenance activities. Should coordinate closely with Bank&rsquo;s IT Infrastructure team and provide necessary documentations required for maintaining the platform in Test &amp; Production.</p><p>-Modelling &amp; Designing of the Robotic Process to meet the Business &amp; Technical Requirements. Prepare detailed design documents for each automated process. Create process documentation, end-user manuals and test-case documents. Contribute in technical and security architecture documents.</p><p>-Develop and Test automation workflows using UiPath, maintain code repository, deploy development tools and patterns such as logging &amp; error handling. Support all stakeholders in end-to-end testing of the automated processes.</p><p>-Implements security processes and controls (both technical and procedural) to ensure uninterrupted operations and to comply with Bank&rsquo;s Risk Management &amp; Data Privacy policies.</p><p>-Understands the different capabilities of UiPath to solve problems during development, deployment &amp; execution. Responsible for Issue resolution &amp; RCA for incidents; follows proper escalation processes to meet or exceed target resolution timeframes.</p><p>-Support deployments or troubleshoot production issues outside of work hours and participate in an on-call rotation as-needed. Proactively monitor and undertaken necessary actions to ensure high system availability.</p><p>-Prepare and maintain Developer standards and RPA best practices. Mentoring &amp; guiding peers through Code reviews, regular interactions and documentations.</p><p>Coordinate all required monitoring activities for the supported systems, including operation of utilities to support customer system and data implementations. Responsible for maintenance and emergency response outside of normal business hours as necessary</p><p>-Collect and analyze system usage statistics and support in capacity planning required to manage the infrastructure to accommodate projected growth.</p><p><b>Projects</b></p><p>-Co-ordinate with the Project Manager(s) and IT Management for delivering multiple automation processes as necessary. Work closely with the Head of Department on the priorities identified and parallel tasks that need to be accomplished.</p><p>-Must assist in planning different activities of the project using SDLC methodology to achieve well-documented and controlled development so that clarity and transparency is maintained.</p><p>-Must ensure project deliverables are within planned milestones/on-time and within agreed quality parameters.</p><p>-Must adhere to all standards &amp; processes defined in the team for project delivery, peer review, security, incident &amp; problem management.</p><p>Personnel Specifications</p><p><b>Qualifications</b></p><p>&bull;Bachelor/Master degree in Engineering (any discipline), Mathematics or Physical Sciences.</p><p>&bull;Certification in UiPath RPA Product is strongly preferred.</p><p>&bull;Relevant Technology related professional certifications desirable</p><p><b>Experience</b></p><p>&bull;Minimum 2 Years of Hands-on experience with UiPath RPA product and development tools &ndash; including installation &amp; deployment.</p><p>&bull;Experience in architecting and developing workflow-based solutions or functionality, AI &amp; Machine learning concepts preferred.</p><p>&bull;Experience in developing automation for Banking &amp; Financial Industry is preferred.</p><p>&bull;Experience in traditional programming languages &amp; technologies such as C/C++, Java, .Net, Python, Java script, HTML, etc.</p><p>&bull;Good knowledge of Microsoft Technologies, Unix Scripts, UI design concepts and Integration techniques (such as REST &amp; SOAP).</p><p>&bull;Good understanding of Database &amp; SQL Programming.</p><p>&bull;Good understanding of Information Security standards &amp; practices</p><p>&bull;Advanced to expert knowledge, experience, and understanding of architecture, applications systems design, and integration.</p><p><b>Other skills and Abilities</b></p><p>&bull;Extensive experience operating in a complex information technology environment.</p><p>&bull;Capability to establish and maintain effective partnerships and relationships with Architecture areas, Application Development, Infrastructure, Business groups, and others.</p><p>This Document is classified as Official</p><p>&bull;Ability to discuss information technology in business terms. Ability to establish confidence, rapport and foster cooperative relationships with business &amp; coworkers.</p><p>&bull;Excellent written and verbal communication as well as executive presentation skills. Strong analytical, consultative, and team communication skills.</p><p>&bull;Experience investigating, designing and implementing creative solutions to customer needs using available applications.</p><p>Analytical Thinking</p><p>&bull;Good at acquiring an understanding of a problem or solution, and developing an approach to interacting with situation</p><p>Strategic Perspective</p><p>&bull;Needs to keep overall objectives and strategies in mind, and not be deflected by matters of detail.</p><p><b>Applying standards</b></p><p>&bull;Good in application of relevant industry and process standards to all tasks undertaken</p><p>Industry Developments</p><p>&bull;Take initiative to ensure technical skills and specializations are kept up to date in line with industry developments and ensure that all relevant skill sets are current</p><p>Mentoring/Coaching</p><p>&bull;Conduct technology training within and outside the team. Prepare standards and documentations for the team. Conduct peer reviews and provide guidance on regular basis to the team members</p><p>Skills updates and Industry Developments</p><p>&bull;Take initiative to ensure technical skills and specializations are kept up to date in line with industry developments and ensure that all relevant skills sets are current.</p><p>Achieving Results</p><p>&bull;Be aware of key business objectives, and ensure these are applied appropriately to all business activities.</p><p>Customer Focus</p><p>(Internal &amp; External)</p><p>&bull;Able to anticipate &amp; understand customer expectations, and ensure customer requirements are met and expectations managed.</p><p>&bull;Able to build professional relationships with customers and suppliers, and focus on solving their problems.</p><p>Team Work</p><p>&bull;Able to contribute effectively towards the objectives of a team, and be able to share knowledge, ideas and information. Aware of the needs, objectives and constraints of those in other disciplines and functions.</p><p>Problem Solving and Decision Making</p><p>&bull;Able to solve problems in a measured and creative way. Capable of independently assessing a wide variety of tasks, and be proactive in relation to identifying and undertaking activities that are to the benefit of the business. Be responsible for own decisions.</p><p>Influencing and Impact</p><p>&bull;Act in a professional manner, and exhibit the required behavior that should act as an example to other employees.</p><p>Innovation, Flexibility and Adaptability</p><p>&bull;Undertake tasks with a positive attitude and respond well to management and client requests. Must be prepared to meet business goals and respond well to change.</p><p>Job Type: Full-time</p><p>Pay: RO500.000 - RO700.000 per month</p><p>Work Location: In person</p>

RPA Specialist

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