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information technology manager

eMagine Solutions

The Role
 Are you passionate about building robust IT systems and supporting a fast-growing, hybrid team? We’re seeking a skilled IT Administrator to join a dynamic PIF backed company as part of a major Saudisation project. This is your chance to make a real impact, shape IT best practices, and grow your career in a collaborative, forward-thinking company. About the Role: You will be the go-to expert for all IT operations, supporting a team of 30–40 remote and on-site employees. You’ll manage user onboarding and offboarding, device and asset management, Google Workspace administration, email and communication systems, and provide hands-on IT support across Windows and Mac environments. Your work will directly influence our efficiency, security, and culture as we scale. Key Responsibilities: • User account management, onboarding/offboarding, access control • Google Workspace (Gmail, Drive, Apps) and Slack configuration • Hardware procurement, device setup, troubleshooting (laptops, mobiles, peripherals) • Email system setup, SMTP protocols, and communication tools • Windows and Mac OS support: installation, configuration, updates, password resets • IT support ticket management, incident response, and process improvement • ITIL/ITSM process implementation for change management and service delivery • Asset tracking, inventory management, documentation, and compliance • Excel reporting, data management, and digital asset management • Training and supporting 30–40 users, fostering a collaborative IT culture
 
Requirements
 <ul>
<li>Saudi National (Saudisation Project requirement) • Proven experience as an IT Administrator, IT Support Specialist, IT Officer, or similar role in a startup, SME, or hybrid team environment • Advanced skills in Google Workspace, Gmail, Windows, Mac OS, Slack, and IT support • Strong understanding of user management, security, and access controls • Experience with ITIL, ITSM, ticketing systems, and process optimization • Excellent communication, organization, and problem-solving skills • Ability to work independently, prioritize tasks, and deliver solutions in a fast-paced environment • Bachelor’s degree in a relevant field such as Information Technology, Computer Science, Networking, Computing, Information Systems, or related discipline (or equivalent experience)</li>
</ul>
About the company
 eMagine Solutions is one of the leading authorities on leadership and talent globally. Our combined resources of over 100 years professional experience mean that our clients trust us with finding them the top talent globally and candidates trust us to find them the right opportunity in a timely and confidential manner. Throughout our offices we provide complete solutions for our clients, including traditional temporary and permanent recruitment, executive search, recruitment process outsourcing (RPO), salary survey's, market mapping and training and development courses. Our global client list work with us not only because of our expertise but also because of our honesty, integrity and passion.

Assistant Information Technology Manager

RMG | مجموعة ريناد المجد (لتقنية المعلومات)

<div>
 
 
 RMG is Hiring an IT Project Manager.
 
 
 
 
 
 
 Joining [RMG Co.] means becoming part of a diverse and inclusive team dedicated to delivering high-quality solutions and exceeding client expectations. With a focus on innovation, integrity, and excellence, we empower our employees to unleash their full potential and achieve professional growth and success.
 
 
 
 
 
 
 Our company is looking for a talented and experienced IT Project Manager with at least 5 years of experience to Join our dynamic team in Saudi Arabia.
 
 
 
 
 
 
 
 Location: Riyadh, Saudi Arabia (On-site)
 
 
 
 
 
 
 So kindly if you are interested send your updated Resume to one of the following:
 
 
 
 
 
 +20 10 55497733
 
 
 n.hisham@rmg-sa.com
 
</div>

Information Technology Project Manager

Marriott International

<div>Additional Information 
Job Number25147663 
Job CategoryInformation Technology 
LocationFour Points by Sheraton Riyadh Khaldia, Imam Faisal Bin Turki Street, Riyadh, Saudi Arabia, Saudi Arabia, 11421 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Leads and operates Information Technology (IT) discipline for properties and managed offices in scope. Manages a team of IT resources and is accountable for day-to-day hotel and company office IT operations. Provides support to operations leaders for owner relations and negotiations on IT matters. Once handed over from the direct manager, accountable for new opening/acquisition construction oversight, countdown, and live operation. Executes property internet support. Works with direct manager on vendor management and product development for the assigned market. 

CANDIDATE PROFILE 
Education and Experience
<ul><li>Hotel or Hospitality Management education, awareness of global hospitality technology trends. Experience in assignments at international locations. Back of the house and guest facing operational and technical experience with hospitality management systems. Minimum 3 years in an Associate Supervisory role.</li></ul>
OR 
<ul><li>Bachelor&rsquo;s degree level or equivalent. Minimum 2 years project management experience. Proven negotiation skills.</li></ul> 

CORE WORK ACTIVITIES 
General
<ul><li>Maintains status documentation (goals, scorecard, LPA tracking, etc.) to verify accuracy.</li></ul>
<ul><li>Strives to achieve balanced scorecard and goals by leveraging resources and concepts to achieve desired results.</li></ul>
<ul><li>Monitors assigned company owned and managed offices to verify IT operations are running effectively.</li></ul>
<ul><li>Meets with direct manager to provide updates on IT activities and business plans.</li></ul>
<ul><li>Meets with business point of contact of each property (General Manager, Director of Finance, etc.) or in-person contact at least once every two months to seek feedback and provide effective updates on IT activities and plans. Produces follow-up report, action plans and information distribution.</li></ul>
<ul><li>Assists with the activation of all potential properties within the cluster by building business cases and engaging owners and business partners.</li></ul> 
People
<ul><li>Owns IT vendor relationship for properties in scope.</li></ul>
<ul><li>Participates in the Talent Acquisition process according to company procedures.</li></ul>
<ul><li>Verifies induction program for new associates or associates transferring to new role is effective.</li></ul>
<ul><li>Trains associate(s) to provide backup coverage in the department to cover cluster leader&rsquo;s function during vacation and sick leave.</li></ul>
<ul><li>Performs LPA&rsquo;s on a timely basis and allocates sufficient time, research, and effort to verify the process effectively benefits the development of associates.</li></ul>
<ul><li>Verifies effective communication, training, and execution of all talent development programs and related initiatives.</li></ul>
<ul><li>Develops a personal management style that is intended to bring positive results from Associates.</li></ul>
<ul><li>Builds and maintains positive and effective relations with direct team members.</li></ul> 
Product
<ul><li>Strives to remain informed on the most up to date knowledge regarding vendor activities.</li></ul>
<ul><li>Notifies direct manager to put resources in place to verify owners have sufficient vendor choices in each market/city.</li></ul>
<ul><li>Where assigned, delivers pilot phase early review/completion/recommendation report and relevant documentation.</li></ul>
<ul><li>Where assigned, documents technology pilot scope and objectives with business partners.</li></ul> 
Process
<ul><li>Maintains IT inventory for the assigned properties/offices in cluster.</li></ul>
<ul><li>Manages cluster IT Agreements for assigned properties.</li></ul>
<ul><li>Verifies cluster associates are treated appropriately and in alignment with local operational practices.</li></ul>
<ul><li>Verifies the execution and tracking of rollouts on a timely basis.</li></ul>
<ul><li>Compiles, seeks approval, monitors, and strives to meet operating budgets; manages expenses using tracking and forecasting tools and engages with the accounting team closely.</li></ul>
<ul><li>Verifies resources assigned to IT escalation and tracking processes are effective and meet the service level agreements.</li></ul>
<ul><li>Monitors flow of issue management amongst continent support desk, vendors, and cluster organizations to verify effectiveness.</li></ul>
<ul><li>Implements cluster best practices and suggests enhancements with the intent to benefit the wider IT community.</li></ul>
<ul><li>Implements cluster IT policies and procedures as received by regional IT.</li></ul>
<ul><li>Attends IT Education Calls.</li></ul>
<ul><li>Verifies planning and accomplishment of technology disaster and contingency plan testing for each property and office.</li></ul>
<ul><li>Completes other reasonable duties as requested by leadership.</li></ul> 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

AsstMgr-iT

<div>Additional Information 
Job Number25153774 
Job CategoryInformation Technology 
LocationThe Ritz-Carlton Riyadh, AlHada Area, Mekkah Road, Riyadh, Saudi Arabia, Saudi Arabia, 11493 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the company&rsquo;s mission and vision. Contributes advanced knowledge and skill in technology and general hospitality business knowledge to support cluster and technology objectives. This position is responsible for assisting hotel management with technology planning, decision-making, implementation, and maintenance. The position may direct the work of hotel or area systems technicians and interfaces with vendors, owners, executive committee and hotel staff. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment for company and property ownership. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>2-year degree from an accredited university in Information Technology, Computer Science, or related major; 4 years experience in Information Technology, Computer Science or related professional area.</li></ul>
OR
<ul><li>4-year bachelor's degree from an accredited university in Information Technology, Computer Science, or related major; certified trainer; 2 years experience in Information Technology, Computer Science, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Managing Technology Projects
<ul><li>Creates and maintains properties&rsquo; technology plans.</li></ul>
<ul><li>Coordinates and implements communications for all new applications/system installations and problem resolution.</li></ul>
<ul><li>Provides project support for new roll-outs/implementations.</li></ul>
<ul><li>Leads project work as needed.</li></ul>
<ul><li>Provides end-user support to hotel staff and business center.</li></ul>
<ul><li>Writes proposals, analyses, projects, or cost-models.</li></ul>
<ul><li>Provides timely, accurate, and detailed status reports as requested</li></ul> 
Providing Technical Systems Support and Consultation
<ul><li>Evaluates and makes recommendations regarding technology/asset life-cycles.</li></ul>
<ul><li>Ensures that properties are properly equipped in terms of PCs, hardware, servers, etc.</li></ul>
<ul><li>Foresees, identifies and ensures resolution of system(s)&rsquo; performance problems</li></ul>
<ul><li>Certifies software applications for use at properties</li></ul>
<ul><li>Consults with properties on all aspects of information technology.</li></ul>
<ul><li>Executes property disaster recovery and business continuity as it relates to technology.</li></ul>
<ul><li>Responsible for property compliance with appropriate company Policy and Information Security Manual and takes action to address deficiencies.</li></ul>
<ul><li>Determines solutions and implements per cluster SOPs.</li></ul>
<ul><li>Ensures periodic inventories of applications and hardware are conducted and the results are reported to property management.</li></ul>
<ul><li>Reviews vendor proposals and selects appropriate vendor for local technologies/hardware.</li></ul>
<ul><li>Ensures compliance to technology-related vendor contracts.</li></ul>
<ul><li>Ensures properties are securing and maintaining technology assets accordance with company policies and standards.</li></ul>
<ul><li>Uses knowledge to solve support issues and train/develop junior employees.</li></ul>
<ul><li>Manages information technology security compliance and ensures proper implementation of security measures</li></ul>
<ul><li>Manages reporting and compliance efforts for assigned area.</li></ul>
<ul><li>Creates and maintains secure server environment.</li></ul>
<ul><li>Performs server backups and routine/non-routine preventative maintenance.</li></ul>
<ul><li>Ensures that adequate bandwidth exists and that circuits are secured.</li></ul>
<ul><li>Communicates and ensures implementation of information technology standards and best practices</li></ul>
<ul><li>Provides exceptional customer service.</li></ul> 
Forecasting and Complying within Budgets
<ul><li>Ensures that property management have realistically budgeted and prioritized department operating budgets based on anticipated information technology projects and property support/needs requirements.</li></ul>
<ul><li>Possesses in-depth understanding of the financial dynamics of property operations and applies knowledge/judgment to assist management in achieving technology-related goals.</li></ul>
<ul><li>Provides guidance to and assists properties in reviewing operating statements; researches and resolves discrepancies in technology charges.</li></ul>
<ul><li>Advises and ensures that property management has adequately addressed technology needs in short- and long-term planning.</li></ul> 
Managing and Conducting Human Resource Activities
<ul><li>Maintains direct responsibility for area system managers and to their teams.</li></ul>
<ul><li>Provides work direction to property-based systems technicians and managers.</li></ul>
<ul><li>Responsible for hiring, training, development, compensation, performance management of direct reports and team. Additionally, provides input and guidance to property management for their systems managers/technicians (hiring, performance, development needs).</li></ul>
<ul><li>Accountable for coverage models and scheduling of team to ensure adequate cluster technology support.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Director of IT

DXC Technology

<div>
 
 Job Description
 
 
 
 
 Role
 
 
 We are seeking an experienced and highly organized ITSM &amp; Capacity Manager to oversee both IT Service Management (ITSM) processes and capacity planning for our enterprise IT environment. This hybrid role is critical in ensuring the delivery of high-quality IT services, while also managing performance and resource planning to meet current and future business demands. The successful candidate will lead ITIL-aligned service management practices and proactively manage IT infrastructure capacity to maintain optimal performance, availability, and cost-efficiency.
 
 
 
 
 Essential Job Functions
 
 
 
 
 ITSM Responsibilities:
 
 
 <ul>
 <li>
 Lead and manage ITIL-based service management processes including Incident, Problem, Change, Request, and Release Management
 </li>
 <li>
 Own the ITSM roadmap and ensure alignment with business goals and compliance standards
 </li>
 <li>
 Oversee the ITSM toolset (e.g., ServiceNow, BMC, Cherwell), including process automation and reporting
 </li>
 <li>
 Maintain SLAs/OLAs and ensure performance tracking and service reporting
 </li>
 <li>
 Facilitate service reviews, drive continual service improvement (CSI) initiatives, and manage stakeholder expectations
 </li>
 <li>
 Collaborate with IT and business teams to optimize service delivery and ensure consistent adoption of ITSM practices
 </li>
 <li>
 Assist in the management and operation of infrastructure services, providing support to the team
 </li>
 <li>
 Contribute to the implementation of infrastructure strategies and projects
 
 
 </li>
 </ul>
 
 2 Capacity Management Responsibilities
 
 
 
 <ul>
 <li>
 Monitor and analyze infrastructure performance, usage, and trends across servers, networks, and cloud resources
 </li>
 <li>
 Forecast future capacity requirements based on business growth, projects, and system changes
 </li>
 <li>
 Collaborate with infrastructure, application, and business teams to align capacity with strategic objectives
 </li>
 <li>
 Identify bottlenecks, risks, and under/over-utilized resources; recommend proactive actions
 </li>
 <li>
 Develop capacity plans to support project delivery, operational stability, and budget forecasting
 </li>
 <li>
 Produce regular reports and dashboards showing key capacity and performance metrics
 
 
 </li>
 </ul>
 &squf; Participate in the implementation of best practices and process improvements within the infrastructure services.
 
 
 
 Basic Qualifications
 
 
 
 &squf; Bachelor's degree in a relevant field or equivalent combination of education and experience
 
 
 &squf; Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in ITSM and capacity management role
 
 
 &squf; Effective communication skills
 
 
 &squf; In-depth knowledge of ITIL; ITIL Foundation certification required.
 
 
 &squf; Hands-on experience with ITSM platforms (e.g., ServiceNow, BMC Remedy) and capacity monitoring tools (e.g., SolarWinds, Nagios, Azure Monitor).
 
 
 &squf; Strong analytical, problem-solving, and stakeholder management skills.
 
 
 &squf; Ability to interpret technical data and present meaningful insights to both technical and business audiences.
 
 
 &squf; Proven experience in infrastructure technology management
 
 
 &squf; Proficiencies in technical knowledge and teamwork
 
 
 &squf; A continuous learner that stays abreast with industry knowledge and technology
 
 
 
 
 Other Qualifications
 
 
 
 &squf; An advanced degree in a relevant field is a plus
 
 
 &squf; ITIL Intermediate or Managing Professional certifications.
 
 
 &squf; Experience in budget and cost optimization tied to capacity usage.
 
 
 At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We&rsquo;re committed to fostering an inclusive environment where everyone can thrive.
 
 
 Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here
 
 .
 
</div>

ITSM Manager & Capacity Manager - Associate Manager

Hays

<div>
 
 
 Your new company
 
 
 
 
 
 
 A fast-growing retail company in the beauty and personal care sector in Saudi Arabia. We are backed by a leading investment company and are in a pivotal stage of growth as we prepare for an ambitious expansion and an upcoming IPO.
 
 
 
 
 
 
 Your new role
 
 
 
 
 
 
 As the
 
 Head of IT
 
 , you will be the driving force behind our technology strategy. Your primary mission will be to build our IT department from the ground up and oversee the implementation of critical IT systems, including a comprehensive ERP system. You will be responsible for developing and executing the overall IT strategy, ensuring our infrastructure and cybersecurity are robust and scalable to support our multi-channel retail operations. This is a leadership role where you'll have the opportunity to shape our technological future and manage key vendor relationships.
 
 
 
 
 
 
 What you'll need to succeed
 
 
 
 
 
 
 You should have at least 10 years of senior IT leadership experience, ideally within the retail, FMCG, or a related industry. A proven track record of successful ERP implementation and integration is essential. We are looking for a hands-on leader with strong technical expertise in infrastructure, networks, and cybersecurity. A Bachelor's degree in Computer Science, IT, or a related field is required.
 
 
 
 
 
 
 What you'll get in return
 
 
 
 
 
 
 You will receive a competitive salary based on your experience and track record. The role also includes a yearly performance-based bonus and an attractive long-term incentive plan (LTIP) tied to the company's IPO goal. This is a unique opportunity to join a company at a critical growth phase and be a key part of its success.
 
 
 
 
 
 
 What you'll need to do now
 
 
 
 
 
 
 If you are an experienced IT leader ready for a challenge and want to make a significant impact on a growing business, please apply with your CV.
 
</div>

Head of IT

iHorizons

<div>
 
 Job Summary
 
 
 
 <ul>
 <li>
 You will be responsible for selling iHorizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle. You will also manage all the new accounts that you bring in with support from the Sales Operations Team
 
 
 </li>
 </ul>
 
 Reporting Structure
 
 
 
 <ul>
 <li>
 This job reports to the Sales Manager
 
 
 </li>
 </ul>
 
 Job Objectives
 
 
 
 <ul>
 <li>
 Generate leads, convert them into opportunities, bid, and successfully close the deals
 </li>
 <li>
 Sell large and complex solutions to large organizations and achieve the assigned sales target
 </li>
 <li>
 Manage the account forward for cross-selling and upselling
 
 
 </li>
 </ul>
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Sales Life Cycle Ownership
 </li>
 <li>
 Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling, and leveraging other methods to contact the decision-makers
 </li>
 <li>
 Be a trusted technology advisor to the target client to generate and qualify the right opportunities
 </li>
 <li>
 Ensure the customer&rsquo;s product requirements and expectations are managed and met by understanding the customer's business &amp; technology
 </li>
 <li>
 Work closely with the client in developing solutions, identifying the right technologies, and in positioning iHorizons as the prime contender to win the deal
 </li>
 <li>
 Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal
 </li>
 <li>
 With a sales cycle, support senior management with the market, account, competitor, and bid intelligence information
 </li>
 <li>
 independently handle negotiations and deal closure for small and mid-sized deals
 </li>
 <li>
 Provide the right inputs and support the Sales Manager in negotiating and closing large deals
 </li>
 <li>
 Revenue Generation
 </li>
 <li>
 Meet or exceed revenue targets by bringing in new customer logo&rsquo;s and cross/upselling to existing or allocated accounts
 </li>
 <li>
 Sell the range of iHorizons services assigned to the role holder
 </li>
 <li>
 Ensure that revenues generated are at acceptable gross margins
 </li>
 <li>
 Customer Relation Management / Account Management
 </li>
 <li>
 Act as a single point of contact for the customer always
 </li>
 <li>
 Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client&rsquo;s side as well as the market in which the client operates
 </li>
 <li>
 Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after-sales support
 </li>
 <li>
 Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project
 </li>
 <li>
 Be involved from the project kickoff meeting until the final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to ensure and maintain customer satisfaction
 </li>
 <li>
 Drive account management and influence organizational engagement resulting in footprint expansion
 </li>
 <li>
 Generate and maintain a credible forecast for accounts, share this information regularly to management, and suggest new lines of products/services relevant to clients/market
 </li>
 <li>
 Upselling And Cross-Selling
 </li>
 <li>
 Prepare a full account development plan to identify all customer's business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize the business opportunity
 </li>
 <li>
 Identify and develop new leads from existing accounts
 </li>
 <li>
 Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell
 </li>
 <li>
 Promote all iHorizons products/ services as they become available
 </li>
 <li>
 Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business
 </li>
 <li>
 Prepare briefings on the business, technical, and financial benefits of technology and collaborate with customers to develop customized solutions
 </li>
 <li>
 General Account Administration
 </li>
 <li>
 Support the Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc
 </li>
 <li>
 Support the Sales Operations team on contract renewals
 </li>
 <li>
 Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts
 </li>
 <li>
 Follow up on invoices and be responsible for payment collections
 </li>
 <li>
 Have a full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure
 </li>
 <li>
 CRM and Reporting
 </li>
 <li>
 Use iHorizons CRM to log and update all activities and generate sales reports
 </li>
 <li>
 Provide other ad-hoc reports and analysis as required by the Sales Manager
 </li>
 <li>
 Other Ongoing tasks
 </li>
 <li>
 Visit major customers regularly, to strengthen relations and establish business opportunities
 </li>
 <li>
 Entertain customers as and when necessary, to build strong relationships with them
 </li>
 <li>
 Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies
 </li>
 <li>
 Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level
 </li>
 <li>
 Coordinate with the Marketing Communications Coordinator on identifying and executing marketing opportunities
 </li>
 <li>
 Participate in trade shows and technology events to promote company products and develop leads
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 
 Educational Qualification
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Studies, Computer Sciences, or a related field
 </li>
 <li>
 Should show evidence of continued education in the field of Sales and Technology
 
 
 </li>
 </ul>
 
 Previous Work Experience
 
 
 
 <ul>
 <li>
 Minimum experience of 5 years, out of which the last 1-2 years should be in a similar role
 </li>
 <li>
 Experience in customized enterprise IT solution sales is mandatory
 </li>
 <li>
 Experience in sales within the &ldquo;Digital Transformation&rdquo; space is highly preferred
 </li>
 <li>
 Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory
 </li>
 <li>
 Hands-on experience with CRM software is a plus
 
 
 </li>
 </ul>
 
 Skills And Abilities
 
 
 
 <ul>
 <li>
 Excellent selling and negotiation skills
 </li>
 <li>
 Ability to drive sales growth
 </li>
 <li>
 Strong client focus and relationship-building skills
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Excellent knowledge of MS Office
 </li>
 <li>
 Excellent presentation skills
 </li>
 <li>
 Self-motivated with a competitive, results-driven attitude
 </li>
 <li>
 Good understanding of marketing and negotiating techniques
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 jKQIfOxpBg
</div>

IT Sales Account Manager - Qatar

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