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enterprise solutions manager – technology managed services Jobs in Riyadh

enterprise solutions manager – technology managed services

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information technology account manager Jobs in Riyadh

information technology account manager

information technology manager

NicheHR Global

<div>
 
 .
 
 
 
 Job Description
 
 
 
 
 Role Title:
 
 Accounts Manager &ndash; ICT Sales
 
 
 
 Location:
 
 [Add Location if Applicable]
 
 
 
 Reports To:
 
 Sales Director / Business Development Lead
 
 
 
 About the Role
 
 
 
 We are looking for an experienced and driven
 
 Accounts Manager &ndash; ICT Sales
 
 to manage and grow a portfolio of clients within the Information and Communication Technology (ICT) sector. This role is ideal for someone who thrives in a consultative sales environment, has a passion for technology, and is motivated by delivering impactful solutions that help businesses thrive in the digital era.
 
 
 
 Key Responsibilities
 
 
 
 
 1. Account Management
 
 
 <ul>
 <li>
 Build and maintain strong, long-term relationships with key clients in the ICT space.
 </li>
 <li>
 Serve as the primary contact for all client communications and ensure a high standard of service delivery.
 </li>
 <li>
 Understand clients&rsquo; business goals and IT requirements to recommend tailored technology solutions.
 </li>
 </ul>
 
 
 2. Sales Growth
 
 
 <ul>
 <li>
 Identify new revenue opportunities through upselling and cross-selling ICT products and services (e.g., cloud, cybersecurity, software, networking).
 </li>
 <li>
 Develop strategic account plans and work toward achieving sales targets and expanding the client base.
 </li>
 <li>
 Deliver persuasive sales presentations, proposals, and product demos to prospective and existing clients.
 </li>
 </ul>
 
 
 3. Customer Satisfaction &amp; Retention
 
 
 <ul>
 <li>
 Conduct regular client check-ins to ensure satisfaction and identify new needs.
 </li>
 <li>
 Proactively address client concerns and coordinate with internal teams to resolve issues effectively.
 </li>
 <li>
 Focus on building trusted advisor relationships that lead to long-term partnerships.
 </li>
 </ul>
 
 
 4. Market Intelligence
 
 
 <ul>
 <li>
 Stay informed about ICT industry trends, emerging technologies, and competitor movements.
 </li>
 <li>
 Use market and client insights to inform account strategies and identify business development opportunities.
 </li>
 </ul>
 
 
 5. Reporting &amp; Analysis
 
 
 <ul>
 <li>
 Track and report on sales KPIs, including revenue, pipeline activity, and forecasts.
 </li>
 <li>
 Analyze sales performance to identify trends, gaps, and areas for improvement.
 </li>
 <li>
 Provide regular updates to management on account health and growth opportunities.
 </li>
 </ul>
 
 
 6. Cross-functional Collaboration
 
 
 <ul>
 <li>
 Work closely with pre-sales, technical, marketing, and customer support teams to ensure smooth solution delivery.
 </li>
 <li>
 Share knowledge, insights, and best practices with peers to support team-wide success.
 </li>
 </ul>
 
 
 Candidate Profile
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Information Technology, Marketing, or a related field.
 </li>
 <li>
 3&ndash;6 years of experience in ICT sales or account management, preferably in B2B or enterprise settings.
 </li>
 <li>
 Strong understanding of ICT products and services, including cloud solutions, cybersecurity, networking, and enterprise software.
 </li>
 </ul>
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Excellent communication, presentation, and negotiation skills.
 </li>
 <li>
 Proven ability to develop client relationships and drive consultative sales.
 </li>
 <li>
 Self-starter with a results-driven mindset and strong organizational skills.
 </li>
 <li>
 Analytical thinker with a customer-focused approach to problem-solving.
 </li>
 <li>
 Ability to manage multiple accounts and priorities effectively.
 </li>
 </ul>
 
 
 
</div>

Information Technology Account Manager

Qiddiya Investment Company

<div>Join Qiddiya Investment Company as the Manager - IT Strategy &amp; Planning, where you will play a crucial role in shaping and implementing the IT strategy that supports our ambitious vision for entertainment, culture, and sports in Saudi Arabia. You will be responsible for aligning IT goals with business objectives while driving innovation and efficiency across our technology landscape.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Develop and implement IT strategies and plans that align with the overall corporate strategy and business objectives.</li>
<li>Conduct thorough market research and analysis to identify trends and opportunities within the IT space that could benefit the organization.</li>
<li>Work collaboratively with cross-functional teams to ensure the alignment of IT initiatives with the needs of the business.</li>
<li>Establish and maintain performance metrics to measure effectiveness and efficiency of IT operations and strategic projects.</li>
<li>Prepare and present reports to senior leadership on the progress of IT strategy initiatives, outcomes, and potential adjustments.</li>
<li>Lead the budgeting and resource allocation processes to ensure strategic IT objectives are met.</li>
<li>Facilitate strategy workshops and stakeholder engagement sessions to foster alignment and collaboration.</li>
<li>Monitor technological advancements and industry best practices to continuously evolve the IT strategy.</li>
</ul>Requirements<ul>
<li>
Bachelor's degree in Information Technology, or a related field.</li>
<li>5+ years of experience in IT strategy, planning, with a strong understanding of business processes.</li>
<li>Proven track record in strategic planning and project management.</li>
<li>Strong analytical and problem-solving skills, with the ability to translate complex information into actionable strategies.</li>
<li>Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.</li>
<li>Deep understanding of IT governance frameworks and performance metrics.</li>
<li>Desirable: certifications in IT management, project management, or related fields.</li>
</ul>
Benefits
Offering a comprehensive compensation and benefits package.</div>

Manager - IT Strategy & Planning

Hilton

<div>IT Manager
An IT Manager will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel. 
 
 
What will I be doing? 
As an IT Manager, you will supervise the IT Department to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Manager will perform the following tasks to the highest standards:<ul>
<li>Ensure consistently strong operational support for all internal hotel IT systems and users, minimizing any system outages</li>
<li>Supervise the IT Department on a daily basis</li>
<li>Maintain excellent product knowledge and apply it to deliver full system benefits</li>
<li>Understand, fully, the legal requirements on IT governance and security</li>
<li>Handle, efficiently and completely, IT issues that arise</li>
<li>Identify current and future system needs and provide solutions for the identified needs</li>
<li>Build strong internal working relationships with all hotel Departments</li></ul>
What are we looking for? 
IT Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Previous IT management experience, preferably in the hotel, leisure, and/or service sector</li>
<li>Experience of all Microsoft systems</li>
<li>Experience of hotel applications, such as Fidelio and Micros, preferred</li>
<li>Excellent organizational and interpersonal skills</li>
<li>Current technical skills and knowledge of technology</li>
<li>General understanding of IT infrastructure trends and technologies, including networks, databases, business applications, and development methodology</li>
<li>Ability to plan ahead and develop contingency plans, where necessary</li></ul>
It is advantageous in this position if you demonstrate the following capabilities and advantages:<ul>
<li>Ability to work in a team</li>
<li>Excellent attention to detail</li>
<li>Positive Attitude</li>
<li>IT proficient</li>
<li>Willingness to develop team members and self</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

IT Manager

Confidential Government

<div>
 <ul>
 <li>
 
 Title
 
 : IT Digital Transformation Sr. Manager.
 </li>
 <li>
 
 Type
 
 : FTE (Originally as Augmented, after alignment with Chief of Support Services, the position will be changed to FTE as per his approval )
 </li>
 <li>
 
 Competencies needed
 
 :
 </li>
 <li>
 
 Transformation Leadership
 
 &ndash; expertise in driving large-scale IT and business transformation programs, from strategy to execution.
 </li>
 <li>
 
 Change Management
 
 &ndash; strong ability to manage organizational change, ensure adoption, and minimize resistance.
 </li>
 <li>
 
 Process Optimization
 
 &ndash; proven skills in streamlining operations, improving efficiency, and embedding new ways of working.
 </li>
 <li>
 
 Governance &amp; Risk Management
 
 &ndash; capability in defining transformation frameworks, mitigating risks, and ensuring compliance with standards.
 </li>
 <li>
 
 Stakeholder Engagement
 
 &ndash; adept at collaborating with business leaders, IT teams, and vendors to achieve transformation success.
 </li>
 <li>
 
 Benefits Realization
 
 &ndash; skilled in defining and tracking KPIs to measure transformation impact and ensure delivery of tangible outcomes.
 </li>
 <li>
 
 Strategic Alignment
 
 &ndash; ensures IT-driven initiatives are closely aligned with business strategy, objectives, and capabilities.
 </li>
 <li>
 
 Lifecycle Management
 
 &ndash; experienced in managing the end-to-end lifecycle of transformation projects, from initiation to closure.
 </li>
 <li>
 
 Capability Building
 
 &ndash; facilitates training and enablement activities to build organizational readiness and drive cultural adoption.
 </li>
 <li>
 
 Program &amp; Project Methodology
 
 &ndash; strong expertise in developing and enforcing structured methodologies and governance models for transformation programs.
 </li>
 </ul>
 
 
 Academic Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, information technology, or a related field.
 </li>
 <li>
 &bull; Master's degree in a relevant field (preferred).
 </li>
 </ul>
 
 
 Professional Experience
 
 
 <ul>
 <li>
 8-10 years of experience in transformation management, or IT project delivery.
 </li>
 </ul>
 
 
 Licenses and Certifications
 
 
 <ul>
 <li>
 Certifications in Change Management (e.g., PROSCI, CCMP) or Project Management (PMP, PRINCE2, AgilePM) (preferred).
 </li>
 </ul>
 
 
</div>

IT Digital Transformation Sr. Manager

2P Perfect Presentation

<div>
 
 Job Purpose:
 
 
 
 
 
 To lead the IT team and ensure the efficient operation of the organization&rsquo;s technological infrastructure. The role involves supervising daily technical operations, providing support, and coordinating IT projects in alignment with the company&rsquo;s goals and strategies.
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 Supervise and manage the IT team, assigning tasks and ensuring team goals are met.
 
 
 
 
 
 Oversee the maintenance and administration of IT infrastructure (servers, networks, operating systems, hardware).
 
 
 
 
 
 Develop and enforce IT security policies and procedures to protect company data and systems.
 
 
 
 
 
 Coordinate with other departments to understand their technical needs and provide effective solutions.
 
 
 
 
 
 Troubleshoot and resolve system issues within acceptable timeframes.
 
 
 
 
 
 Lead the implementation of IT projects (system upgrades, digital transformation, etc.).
 
 
 
 
 
 Evaluate team performance and provide coaching, mentoring, and training.
 
 
 
 
 
 Prepare regular reports on the IT environment and submit them to senior management.
 
 
 
 
 
 Ensure compliance with relevant standards and regulations (e.g., ISO, GDPR).
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 Bachelor&rsquo;s degree in information technology, Computer Science, or a related field.
 
 
 
 
 
 Minimum 5 years of experience in IT, with at least 2 years in a leadership or supervisory role.
 
 
 
 
 
 Strong knowledge of operating systems (Windows, Linux), network administration, and cybersecurity.
 
 
 
 
 
 Experience in managing IT projects (certifications such as PMP or ITIL are preferred).
 
 
 
 
 
 Strong problem-solving and decision-making skills.
 
 
 
 
 
 Excellent communication skills and ability to work collaboratively in a team environment.
 
</div>

Information Technology Team Lead

iHorizons

<div>Job Summary<ul><li>
You will be responsible for selling iHorizons' range of products and services to new and existing customers in various sectors and for managing the entire sales life cycle. You will also manage all the new accounts that you bring in with support from the Sales Operations Team.</li></ul>
Reporting Structure<ul><li>
This job reports to the Sales Manager.</li></ul>
Job Objectives<ul><li>
Generate leads, convert them into opportunities, bid, and successfully close the deals</li><li>
Sell large and complex solutions to large organizations and achieve the assigned sales target</li><li>
Manage the account forward for cross-selling and upselling</li></ul>
Job Responsibilities 
 
1. Sales Life Cycle Ownership<ul><li>
Generate new leads by focusing on hunting for new opportunities through existing professional networks, cold calling, and leveraging other methods to contact the decision-makers</li><li>
Be a trusted technology advisor to the target client to generate and qualify the right opportunities</li><li>
Ensure the customer&rsquo;s product requirements and expectations are managed and met by understanding the customer's business &amp; technology</li><li>
Work closely with the client in developing solutions, identifying the right technologies, and in positioning iHorizons as the prime contender to win the deal</li><li>
Own and manage the bidding process in collaboration with the bidding team and be responsible for the accuracy and quality of the end proposal and bid package till the signing of the deal</li><li>
With a sales cycle, support senior management with the market, account, competitor, and bid intelligence information</li><li>
independently handle negotiations and deal closure for small and mid-sized deals</li><li>
Provide the right inputs and support the Sales Manager in negotiating and closing large deals</li></ul>
2. Revenue Generation<ul><li>
Meet or exceed revenue targets by bringing in new customer logo&rsquo;s and cross/upselling to existing or allocated accounts</li><li>
Sell the range of iHorizons services assigned to the role holder</li><li>
Ensure that revenues generated are at acceptable gross margins</li></ul>
3. Customer Relation Management / Account Management<ul><li>
Act as a single point of contact for the customer always</li><li>
Carry out continuous market analysis and research on the dynamics of the account. Keep abreast of the developments from the client&rsquo;s side as well as the market in which the client operates</li><li>
Provide customized client-specific support during the three stages of client management: Bidding Cycle Management, Project Implementation, Recurring Service / after-sales support</li><li>
Work closely with the project team to maintain a continuous knowledge of project status for identifying potential issues and/or opportunities within the project</li><li>
Be involved from the project kickoff meeting until the final project sign-off; attend project meetings extensively and monitor customer satisfaction levels during implementation, take proactive measures to ensure and maintain customer satisfaction</li><li>
Drive account management and influence organizational engagement resulting in footprint expansion</li><li>
Generate and maintain a credible forecast for accounts, share this information regularly to management, and suggest new lines of products/services relevant to clients/market</li></ul>
4. Upselling And Cross-Selling<ul><li>
Prepare a full account development plan to identify all customer's business aspects in terms of revenue, requirements, opportunities, risk, etc. and maximize the business opportunity</li><li>
Identify and develop new leads from existing accounts</li><li>
Increase the services offered to the customer. The role holder may be expected to increase the income generated by cross-sell and up-sell</li><li>
Promote all iHorizons products/ services as they become available</li><li>
Build trust and strengthen relationships by keeping customers informed on the way emerging technologies can help their business</li><li>
Prepare briefings on the business, technical, and financial benefits of technology and collaborate with customers to develop customized solutions.</li></ul>
5. General Account Administration<ul><li>
Support the Sales Operations team to maintain and update the customer file for each client, which includes copies of contracts, proposals, letters, delivery notes, invoices etc.</li><li>
Support the Sales Operations team on contract renewals</li><li>
Facilitate maintenance (reducing churn) of existing customers to ensure renewal of annuity contracts</li><li>
Follow up on invoices and be responsible for payment collections</li><li>
Have a full understanding of all current and old contracts signed with the customer and complete knowledge of our services and cost structure</li></ul>
6. CRM and Reporting<ul><li>
Use iHorizons CRM to log and update all activities and generate sales reports</li><li>
Provide other ad-hoc reports and analysis as required by the Sales Manager</li></ul>
7. Other Ongoing tasks<ul><li>
Visit major customers regularly, to strengthen relations and establish business opportunities</li><li>
Entertain customers as and when necessary, to build strong relationships with them</li><li>
Build relationships with the senior business and financial executives who influence purchasing decisions in customer companies</li><li>
Maintain relationships with technical decision makers such as the Chief Information Officer, Information Technology Director, and Information Technology Manager on a day-to-day level</li><li>
Coordinate with the Marketing Communications Coordinator on identifying and executing marketing opportunities</li><li>
Participate in trade shows and technology events to promote company products and develop leads</li></ul>
Job Requirements 
 
Educational Qualification<ul><li>
Bachelor&rsquo;s degree in Business Studies, Computer Sciences, or a related field</li><li>
Should show evidence of continued education in the field of Sales and Technology</li></ul>
Previous Work Experience<ul><li>
Minimum experience of 5 years, out of which the last 1-2 years should be in a similar role</li><li>
Experience in customized enterprise IT solution sales is mandatory</li><li>
Experience in sales within the &ldquo;Digital Transformation&rdquo; space is highly preferred</li><li>
Sales experience in the Middle East and specifically in Qatar is highly preferred but not mandatory</li><li>
Hands-on experience with CRM software is a plus</li></ul>
Skills and Abilities<ul><li>
Excellent selling and negotiation skills</li><li>
Ability to drive sales growth</li><li>
Strong client focus and relationship-building skills</li><li>
Excellent verbal and written communication skills</li><li>
Excellent knowledge of MS Office</li><li>
Excellent presentation skills</li><li>
Self-motivated with a competitive, results-driven attitude</li><li>
Good understanding of marketing and negotiating techniques</li></ul>
nlITq76Bmp</div>

IT Sales Account Manager

Deraah Trading Company

<div>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, Information Technology, or a related field.
 </li>
 <li>
 Minimum of 7 years of experience in digital marketing, with proven leadership experience in a similar role.
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 Extensive experience in managing and executing digital marketing strategies across multiple channels, including digital advertising, content marketing, SEO, and social media.
 </li>
 <li>
 Proficiency in using advanced digital marketing tools such as Google Tag Manager, Google Analytics 4, and Facebook Ads Manager.
 </li>
 <li>
 Proven ability to lead and manage cross-functional teams, including creative, content, advertising, SEO, and technical teams.
 </li>
 <li>
 Hands-on experience with campaign management platforms and CRM systems such as Salesforce or equivalent.
 </li>
 <li>
 Strong knowledge of digital analytics, with the ability to interpret data and make evidence-based decisions.
 
 
 </li>
 </ul>
 Skills: analytics,campaign management,advertising,digital marketing,digital
</div>

Head of Digital Marketing

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