technical support representative

information technology technical support

<div>
 
 We are looking for a skilled and highly motivated IT and Technical Support Engineer with strong expertise in networking, SQL databases, and ELV (Extra Low Voltage) systems. The successful candidate will be responsible for troubleshooting, maintaining, and optimizing network infrastructure, supporting SQL databases, and ensuring the smooth operation of ELV systems. The role requires both a solid understanding of IT and networking concepts, as well as practical experience in database management and ELV system configurations.
 
 
 
 
 
 
 Responsibilities
 
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 Technical Support for ELV Systems
 
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 Provide on-site and remote technical support for ELV systems, including CCTV, access control, fire alarm systems, public address systems, and building management systems (BMS).
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 Troubleshoot and resolve hardware, software, and integration issues related to ELV systems.
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 Support system installation, configuration, and setup of ELV equipment.
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 Monitor ELV system performance and ensure they operate optimally, identifying and rectifying potential issues proactively.
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 </ul>
 
 
 
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 Networking Support
 
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 Manage and maintain network infrastructure supporting ELV systems, including switches, routers, and firewalls.
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 Configure and troubleshoot network connections, ensuring the integration of ELV systems with the organization&rsquo;s network and cloud-based services.
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 Set up, maintain, and monitor IP configurations, VLANs, and network security protocols for ELV systems.
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 Implement and optimize network designs and configurations to enhance performance and security.
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 </ul>
 
 
 
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 SQL Database Management
 
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 Administer and support SQL databases that store critical data for ELV systems (e.g., logs, access records, event data).
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 Perform database queries, routine backups, and ensure the integrity and availability of data.
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 Troubleshoot database performance issues, optimize queries, and assist with data recovery when needed.
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 </ul>
 
 
 
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 System Monitoring &amp; Troubleshooting
 
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 Monitor ELV system components, network devices, and databases to ensure continuous operation.
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 Analyze logs and system performance data to detect early warning signs of potential issues.
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 Respond to system alerts and resolve issues in a timely manner to minimize downtime.
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 Use diagnostic tools to isolate and resolve issues related to hardware, software, and network infrastructure.
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 </ul>
 
 
 
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 Documentation &amp; Reporting
 
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 Create and maintain detailed technical documentation, including configuration records, system diagrams, troubleshooting procedures, and incident reports.
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 Prepare regular system performance and incident reports for internal teams or clients.
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 </ul>
 
 
 
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 Collaboration &amp; Training
 
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 Collaborate with cross-functional teams, including engineering, IT, and external vendors, to ensure effective integration of ELV systems, networks, and databases.
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 Provide technical support and training to internal staff on the use and operation of ELV systems and databases.
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 Assist in the preparation of manuals, user guides, and standard operating procedures.
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 </ul>
 
 
 
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 System Security
 
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 Ensure the security of ELV systems, network infrastructure, and SQL databases by implementing industry best practices.
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 Regularly update system firmware, software, and security patches for all ELV systems and networking equipment.
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 Monitor and manage security protocols to prevent unauthorized access to networks and databases.
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 </ul>
 
 
 
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 Problem-Solving and Escalation
 
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 Diagnose complex technical issues affecting ELV systems, networking, and databases.
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 Escalate unresolved issues to senior engineers, vendors, or other specialists as needed.
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 Provide root cause analysis for system failures and propose solutions to prevent recurrence.
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 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
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 <ul>
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 Education
 
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 Bachelor's degree in Information Technology, Computer Science, Electrical Engineering, or a related field (or equivalent practical experience).
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 </ul>
 
 
 
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 Experience
 
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 Proven experience in supporting ELV systems (e.g., CCTV, access control, fire alarm systems, etc.).
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 Hands-on experience with networking technologies, including IP configurations, TCP/IP, VLANs, switches, routers, and firewalls.
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 Strong experience working with SQL databases (e.g., MySQL, Microsoft SQL Server, PostgreSQL), including database queries, backups, and performance tuning.
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 Prior experience troubleshooting and maintaining networking infrastructure and ELV systems.
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 Familiarity with system integration, database management, and IT support practices in a corporate environment.
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 </ul>
 
 
 
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 Technical Skills
 
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 Strong networking knowledge, including IP addressing, subnetting, VLAN configuration, and troubleshooting.
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 Advanced proficiency with SQL, including writing and optimizing complex queries, database administration, and performance tuning.
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 Experience with server setups and support, both physical and virtual environments.
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 Familiarity with ELV system protocols, integration, and configurations.
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 Proficient in using monitoring tools to track system and network performance.
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 Knowledge of operating systems (Windows) and server management.
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 </ul>
 
 
 
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 Certifications (Preferred but not required)
 
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 Cisco Certified Network Associate (CCNA) or equivalent networking certifications.
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 Microsoft SQL Server certification or equivalent database management certifications.
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 ELV system certifications (e.g., CCTV, access control) are a plus.
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 </ul>
 
 
 
 
 
 Personal Attributes
 
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 Strong analytical and problem-solving abilities.
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 Excellent verbal and written communication skills.
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 </ul>
 
 
</div>

Information Technology Technical Support

Anton

<div>
 
 
 【About Anton】
 
 
 
 Anton is a globally leading integrated oil and gas value-added management service company committed to delivering resource value-maximizing solutions for clients through three core elements: technology, management, and resources. Headquartered in Dubai with a worldwide business footprint, Anton employs approximately 7,000 professionals from over 30 countries and regions. Anton's long-term vision is to become a world-leading green energy technology service enterprise, growing together with clients and talent while driving high-quality development in the energy industry.
 
 
 
 
 
 
 The Commercial and Business function covers the following areas:
 
 
 <ul>
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 Technical Project Management：
 
 Manages the delivery of technical services and projects in fields like drilling and well logging, driving stakeholder coordination, closely tracking progress, and guaranteeing adherence to all technical standards
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 Marketing：
 
 Manages customer development and key project support, overseeing commercial activities spanning market expansion, bidding, and contract execution, while transforming technical dialogues into tangible business opportunities
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 External Resources &amp; Supply Chain Management：
 
 Manages procurement execution and supplier relationships, ensures efficient cross-border logistics operations, and oversees base administrative and service support. Gains end-to-end supply chain collaboration expertise through cross-functional rotation
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 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
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 Required Graduation Period: January 2025 to December 2026
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 </ul>
 
 * Additional Requirement for Graduates from Mainland China: The graduation date must conform to the period of January 2026 to December 2026
 
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 Proficiency in both English and the local language of the work location is mandatory
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 Possess sound physical and mental health, comply with laws and social ethics
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 Demonstrate perseverance and commitment to hard work, exhibit creative and innovative thinking, support teammates, and uphold a dedication to overcoming challenges
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 Maintain outstanding academic performance, possess robust professional knowledge, proficiency in IT tools, and a pragmatic, value-driven business mindset
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 </ul>
 
 
</div>

Anton Early Career 2026 - Commercial and Business

ASYAD Group

<div>
 
 
 Job Detail:
 
 
 
 
 Position Title:
 
 SME - SAP and IMOS Implementation Support ( 2 years Contract )
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The ERP Integration Consultant will play a pivotal role in leading and coordinating the end-to-end rollout of SAP, IMOS, and Orion systems across the organization alongside Finance. With a strong focus on SAP, the consultant will drive integration strategy, oversee functional alignment, and ensure that legacy systems such as Danaos are smoothly migrated and decommissioned through a structured cutover process. This role is responsible for coordinating with internal departments, external vendors, and project stakeholders to maintain execution timelines, support system readiness, and deliver a seamless transition to the new ERP landscape. The consultant will also manage ongoing system stability, track project progress, provide weekly updates, and support hyper care and post go live activities to ensure long term success.
 
 
 
 
 
 
 Key Accountabilities
 
 
 
 
 Description Performance Indicators / Key Expected
 
 
 
 &bull; Lead SAP centric integration strategy across IMOS and Orion &bull;
 
 
 &bull; Facilitate between Finance, Commercial, OSMC, SCM, IT to resolve errors in the Live environment
 
 
 &bull; Review workflow of Commercial team in IMOS, ORION and SAP &bull;
 
 
 &bull; Review workflow of Finance team in IMOS/ORION/SAP &bull;
 
 
 &bull; Assist Finance in Monthly Closing in IMOS/SAP/ORION &bull;
 
 
 &bull; Assist Finance in implementation of IFRS 16 Module in IMOS and SAP integration
 
 
 &bull; Create Financial Dashboard for Management with IMOS using Power BI
 
 
 &bull; Create customized reports from IMOS for Finance and Commercial use
 
 
 &bull; Create reconciliation reports between IMOS, SAP/ORION and Danaos and others systems where required
 
 
 &bull; Clean up of IMOS database and mater data since production
 
 
 &bull; Review SAP workflow alignment with legacy (Danaos) processes
 
 
 &bull; Drive resolution of SAP side API and data mapping issues
 
 
 &bull; Coordinate system integration testing across SAP/IMOS/Orion
 
 
 &bull; Own cutover plan across ERP systems (SAP driven)
 
 
 &bull; Monitor vendor activities and ensure SAP related milestone delivery
 
 
 &bull; Develop hypercare and post-go-live support plans
 
 
 &bull; Ensure all SOPs, test scripts, and process documents are in place
 
 
 &bull; Train end users on SAP integrated flows and collect feedback
 
 
 &bull; Maintain a central repository of SAP integration documents
 
 
 &bull; Review SAP workflow alignment with legacy (Danaos) processes
 
 
 &bull; Drive successful go-live for SAP and Orion systems
 
 
 &bull; Oversee Danaos system cutover and data migration
 
 
 &bull; Coordinate integration testing across SAP/IMOS/Orion
 
 
 &bull; Maintain full project execution timeline (pre and post go live)
 
 
 &bull; Attend ERP steering/project meetings, provide integration updates
 
 
 &bull; Provide weekly project updates to management
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 Minimum Qualification:
 
 
 
 &bull; Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Technology, Business Information Systems, or a related field.
 
 
 &bull; Professional certifications such as SAP S/4HANA (Finance, Supply Chain, or Integration), PMP/PRINCE2, TOGAF, or Agile/Scrum are preferred.
 
 
 &bull; Additional certification in Integration Technologies (API Management, Data Migration Tools) is an advantage.
 
 
 
 
 
 
 
 
 
 Minimum Experience:
 
 
 
 &bull; 10+ years of proven ERP implementation experience, with at least 6+ years leading SAP projects.
 
 
 &bull; Demonstrated success in multi-system integration projects involving SAP and third-party ERP solutions such as (IMOS, Orion).
 
 
 &bull; Experience in data migration and cutover planning from legacy ERP systems, example (Danaos) to modern ERP platforms.
 
 
 &bull; Strong track record in vendor coordination, cross-functional project leadership, and risk mitigation for large-scale ERP rollouts.
 
 
 &bull; Practical exposure to shipping, logistics, or maritime industry systems preferred.
 
 
 &bull; Knowledge of IMOS/Orion modules and integration points with SAP.
 
 
 &bull; Experience in troubleshooting and resolving SAP and IMOS/Orion related issues.
 
 
 &bull; Experience in gathering requirements, conducting workshops, and providing solution design.
 
 
 
 
 
 
 Job Specific Skills:
 
 
 
 &bull; SAP S/4HANA Functional Integration. Strong expertise in SAP modules (Finance, Supply Chain, ARIBA) and their integration with external systems.
 
 
 &bull; ERP System Interoperability. Hands-on experience in integrating multi-ERP environments (SAP with IMOS and Orion).
 
 
 &bull; Legacy System Transition. Proven ability in managing system decommissioning, cutover planning, and data migration from legacy platforms such as Danaos.
 
 
 &bull; API and Data Mapping. Skilled in resolving interface issues, managing data flows, and aligning system structures through APIs and integration layers.
 
 
 &bull; Project Coordination &amp; Stakeholder Engagement. Able to manage cross-functional teams, coordinate between vendors and business units, and drive issue resolution.
 
 
 &bull; Testing &amp; Quality Assurance. Competent in managing test case creation, validation cycles, and defect tracking until resolution.
 
 
 &bull; Hypercare &amp; Go-Live Support. Capable of developing and executing structured hypercare plans with clear escalation and support pathways.
 
 
 &bull; Documentation &amp; SOP Development. Experienced in creating and maintaining SOPs, process flows, test scripts, and signed-off functional documents.
 
 
 &bull; ERP Governance &amp; Reporting. Familiar with project reporting standards, RAID logs, and preparing executive updates and dashboards.
 
 
 
 
 
 
 Frameworks &amp; Authority:
 
 
 
 &bull; Reports directly to the Senior Manager | Operation Technology and works in close coordination with the finance , Operations, Supply Chain, and Technical departments.
 
 
 &bull; Authorized to coordinate integration-related activities across SAP, IMOS, Orion, and Danaos, including vendor and SME engagement.
 
 
 &bull; Empowered to escalate integration risks, recommend corrective actions, and validate deliverables before system sign-off.
 
 
 &bull; Works within the ERP Project Governance structure, aligning with project management methodologies, IT governance policies, and corporate change management processes.
 
 
 &bull; Acts as the primary integration liaison with SAP, IMOS, and Orion vendors for technical, functional, and timeline alignment.
 
 
 
 
 
 
 
 
 
 Competencies:
 
 
 
 &bull; ERP Integration Leadership. Proven ability to lead SAP-driven integrations across multiple ERP platforms.
 
 
 &bull; Analytical &amp; Problem-Solving Skills. Ability to troubleshoot complex data mapping, API, and process alignment issues.
 
 
 &bull; Stakeholder Engagement. Skilled in managing cross-functional relationships and balancing priorities between business and IT.
 
 
 &bull; Project Governance &amp; Control. Strong grasp of ERP rollout governance, milestone validation, and cutover management.
 
 
 &bull; Communication &amp; Reporting. Excellent verbal, written, and presentation skills for engaging executives and operational teams.
 
 
 &bull; Change Management. Capable of driving adoption of new systems and processes, ensuring minimal disruption to operations.
 
 
 &bull; Risk Management. Ability to identify, track, and mitigate risks proactively during all project phases.
 
 
 &bull; Collaboration &amp; Teamwork. Works effectively in a multi-vendor, cross-cultural, and cross-functional environment.
 
 
 
</div>

SME -SAP and IMOS Implementation Support (2 years Contract)

<div>
 
 
 Project Engineer (ELV Systems)
 
 
 
 
 
 
 We are seeking a results-driven and technically proficient Project Engineer specializing in Extra-Low Voltage (ELV) systems to join our Engineering team. The ideal candidate will oversee the full lifecycle of ELV projects, with a heavy emphasis on high-level testing, commissioning, and technical troubleshooting.
 
 
 
 
 
 
 Key Responsibilities :
 
 
 
 
 
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 Project Supervision:
 
 Coordinate with site technicians and subcontractors to ensure installation quality and adherence to project timelines.
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 System Testing &amp; Commissioning:
 
 Lead the site-wide commissioning of integrated ELV systems, ensuring all hardware and software components meet project specifications and international standards.
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 Technical Troubleshooting
 
 : Identify and resolve complex technical issues within system architectures.
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 Documentation:
 
 Prepare and maintain comprehensive project documentation, including Method Statements, Commissioning Reports, O&amp;M Manuals, and AsBuilt drawings.
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 Client Management:
 
 Act as the technical point of contact for clients, consultants, and stakeholders during the handover process.
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 </ul>
 
 
 
 
 
 Technical Expertise Required
 
 
 
 
 
 
 The successful candidate must demonstrate hands-on experience in the following systems:
 
 
 
 
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 CCTV:
 
 Configuration of IP cameras, NVR/VMS platforms.
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 Access Control:
 
 Installation and programming of controllers, card readers, and biometric systems.
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 Fire Alarm Systems:
 
 Testing of addressable panels, detectors, and integration with other life safety systems.
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 Public Address (PA) &amp; BGM:
 
 Calibration of amplifiers, zone controllers, and speaker circuits.
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 Gate &amp; Barriers:
 
 Setup and integration of boom barriers, sliding gates, Speed Gates, Turnstiles and ANPR (Automatic Number Plate Recognition) systems.
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 </ul>
 
 
 
 
 
 Candidate Requirements
 
 
 
 
 
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 Education:
 
 Bachelor&rsquo;s Degree or 3 Years Diploma in Electronics, Electrical, or Telecommunications Engineering.
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 Experience:
 
 A minimum of 5 years of proven gulf experience specifically in ELV project execution and commissioning.
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 Technical Skills:
 
 Proficiency in AutoCAD for reviewing and updating shop drawings. Strong understanding of networking protocols (TCP/IP) and cabling standards (Fiber, Cat6).
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 Soft Skills:
 
 Excellent leadership abilities, problem-solving mindset, and the ability to work under tight deadlines.
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 Language:
 
 Fluency in English (written and verbal) is essential.
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 </ul>
 
 
 
 
 
 Why Join Us?
 
 
 
 
 
 
 We offer a dynamic work environment where technical expertise is valued and rewarded. You will have the opportunity to work on large-scale infrastructure projects and stay at the forefront of Security, Fire and Automation technology.
 
 
 
</div>

Project Engineer

Confidential

<div>
 
 
 Job Overview:
 
 
 
 The Technical Subject Matter Expert ensures accurate localization of complex technical content by
 
 
 bridging domain expertise with linguistic precision.
 
 
 
 
 
 
 Responsibilities
 
 
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 Provide expert guidance on technical terminology and concepts
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 Review and validate translations of complex technical materials
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 Support linguists and PMs with domain-specific knowledge
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 Develop and maintain technical glossaries
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 Ensure clarity, accuracy, and usability of localized content
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 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
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 Deep expertise in a technical domain (IT, engineering, medical, etc.)
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 Strong understanding of translation and localization challenges
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 Ability to explain complex concepts clearly
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 Excellent attention to detail and quality standards
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 </ul>
</div>

Technical Support Representative

SJ Group

<div>
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 A global multidisciplinary consultancy with 16,500+ professionals across 40+ countries
 
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 Delivering world-class infrastructure, buildings, and environmental solutions
 
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 Be a part of shaping our business and driving innovation initiatives.
 
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 About SJ Group
 
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 Surbana Jurong Group is a global urban, infrastructure, and managed services consulting firm with 16,000+ employees across more than 40 countries.
 
 
 Our member companies include SMEC, Robert Bird Group, B+H, KTP, SAA, Atelier Ten, and Prostruct, delivering integrated engineering and consultancy services across infrastructure, energy, buildings, and cities.
 
 
 
 
 
 
 About the Role
 
 :
 
 
 Surbana Jurong is seeking an experienced Civil Engineer to support the delivery of design and supervisory consultancy services for major transmission infrastructure projects in Oman, including the Batinah 400kV, KIS 400/220kV, and Barka WTE 220kV projects.
 
 
 
 
 
 The role will focus on civil engineering design, site supervision, and infrastructure development related to high-voltage substations and transmission facilities. The successful candidate will work closely with multidisciplinary engineering teams to ensure that projects are delivered safely, efficiently, and in compliance with regulatory and environmental standards.
 
 
 
 
 
 
 Key Responsibilities
 
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 Support the design and planning of civil works related to transmission infrastructure, substations, and utility facilities.
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 Prepare and review engineering drawings, design calculations, technical specifications, and construction documentation.
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 Conduct site assessments, surveys, and feasibility studies to evaluate project conditions and requirements.
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 Ensure compliance with engineering standards, environmental regulations, and safety guidelines.
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 Support construction supervision and site monitoring, ensuring works are executed according to approved designs.
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 Assist in the preparation of project schedules, cost estimates, and resource planning.
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 Monitor construction activities and coordinate with contractors to ensure quality control and adherence to project timelines.
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 Maintain comprehensive project documentation, including progress reports, technical submissions, and as-built records.
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 Coordinate with clients, consultants, and regulatory authorities to support project approvals and implementation.
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 Identify potential risks and propose engineering solutions to ensure safe and efficient project delivery.
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 </ul>
 
 
 
 
 
 Requirements
 
 :
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Civil Engineering or related discipline.
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 Minimum 15 years of professional experience in civil engineering design and construction supervision.
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 Strong experience in infrastructure projects, utilities, substations, or transmission facilities.
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 Experience working on large-scale energy or utility infrastructure projects is highly desirable.
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 Experience working in engineering consultancy environments is preferred.
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 A master&rsquo;s degree or professional certification is considered an advantage.
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 Technical Skills:
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 Proficiency in AutoCAD and civil engineering design software.
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 Strong understanding of civil engineering principles, construction methods, and industry standards.
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 Experience with site supervision, construction monitoring, and contractor coordination.
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 Strong analytical and problem-solving abilities.
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 <li>
 Effective communication and stakeholder coordination skills.
 </li>
 </ul>
 
 
 
 
 
 Why Join SJ
 
 ?
 
 
 Join a global, multidisciplinary consultancy shaping sustainable, people-centric environments across 40+ countries. Work with world-class teams and lead impactful landscape design across the region.
 
 
 
 
 
 All recruitment activities go through our internal Talent Acquisition Team, and currently, this role doesn't require agency input.
 
 
 
 
 
 Please do not forward resumes directly to SJ employees/managers; we do not accept unsolicited resumes and are not responsible for any associated fees.
 
 
 
 
 
 **Only shortlisted candidates will be notified**
 
</div>

Civil Engineer - Transmission Infrastructure

Auxo Talent

<div>
 
 We are seeking a skilled
 
 UPS Engineer
 
 to install, maintain, and repair Uninterruptible Power Supply (UPS) systems, ensuring reliable power backup for critical operations in data centers, hospitals, and industrial environments.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Install, commission, and maintain UPS systems (online, offline, line-interactive).
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 Perform preventive and corrective maintenance on UPS units and battery banks.
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 Diagnose and repair electrical, electronic, and control system faults.
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 Conduct battery health checks, load testing, and replacement.
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 Monitor UPS performance, respond to breakdowns and alarms.
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 Maintain service records, reports, and maintenance logs.
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 Ensure proper earthing, cabling, and compliance with safety standards.
 </li>
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 Coordinate with vendors/OEMs for spare parts and advanced repairs.
 </li>
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 Support Annual Maintenance Contracts (AMCs) and critical power environments.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills:
 
 
 <ul>
 <li>
 ITI / Diploma in Electrical, Electronics, or Power Engineering.
 </li>
 <li>
 Proven experience as a UPS Technician or similar role.
 </li>
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 Strong knowledge of power electronics, inverters, rectifiers, and batteries.
 </li>
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 Ability to read wiring diagrams, SLDs, and technical manuals.
 </li>
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 Familiarity with UPS brands (APC, Vertiv, Eaton, Emerson, Socomec, Delta, Numeric) preferred.
 </li>
 <li>
 Experience in data centers or industrial environments is an advantage.
 </li>
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 Strong troubleshooting skills and safety-conscious mindset.
 </li>
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 Ability to work independently, under pressure, and provide on-call support.
 </li>
 <li>
 Certification in UPS brand such as Vertiv
 </li>
 </ul>
 
 
 Work Environment:
 
 
 
 Site-based role (data centers, hospitals, commercial/industrial sites).
 
 
 Shift work and emergency on-call support required.
 
</div>

UPS (Uninterruptible Power Supply) Engineer

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