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customer service coordinator

insurance coordinator

360 Medical Center

Job Purpose:To manage and coordinate all insurance-related activities, ensuring accurate and timely processing of patient claims, adherence to DHA and insurance regulations, and smooth communication between the clinic, patients, and insurance providers.Key Responsibilities:<ul><li>Insurance Coordination &amp; Approvals</li><li>Verify patient insurance coverage and eligibility prior to services.</li><li>Obtain pre-authorization and approvals for treatments and procedures.</li><li>Ensure all documentation complies with DHA and insurance requirements.</li><li>Claims Management</li><li>Prepare, review, and submit insurance claims accurately and on time.</li><li>Follow up on pending, rejected, or underpaid claims.</li><li>Maintain proper documentation and claim tracking records.</li><li>Billing &amp; Reconciliation</li><li>Coordinate with the accounts department to reconcile insurance payments.</li><li>Verify invoices against approved claims and received payments.</li><li>Ensure all discrepancies are resolved promptly.</li><li>Compliance &amp; DHA Policy Knowledge</li><li>Ensure compliance with DHA standards, policies, and insurance regulations.</li><li>Stay updated with any changes in DHA or insurance company policies.</li><li>Support the clinic in DHA audits or inspections related to insurance processes.</li><li>Patient Support &amp; Communication</li><li>Educate patients about their insurance benefits and coverage.</li><li>Handle insurance-related queries in a professional and timely manner.</li><li>Coordinate between doctors, patients, and insurance companies as needed.</li><li>Reporting &amp; Documentation</li><li>Maintain accurate records of all claims, rejections, and payments.</li><li>Prepare regular reports on claim status, collection trends, and insurance performance.</li><li>Assist management in optimizing the revenue cycle process</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Healthcare Management, or a related field.</li><li>Minimum 2&ndash;3 years of experience as an Insurance Coordinator in a healthcare facility (UAE preferred).</li><li>Strong knowledge of DHA policies, eClaimLink, and insurance claim processes.</li><li>Familiar with healthcare insurance portals and claim submission software.</li><li>Excellent communication, negotiation, and follow-up skills.</li><li>Attention to detail and ability to handle confidential information responsibly.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Arabic knowledge is an advantage.</li></ul>Key Competencies:<ul><li>Knowledge of medical coding and insurance terminology.</li><li>Strong organizational and time management skills.</li><li>Problem-solving and analytical thinking.</li><li>Teamwork and adaptability in a fast-paced healthcare environment.</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: AED4,000.00 - AED5,000.00 per monthExperience:<ul><li>work: 2 years (Required)</li></ul>

Insurance Coordinator

Binghatti Holding

Job Location
 
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 Dubai, United Arab Emirates 
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 1 to 5 years 
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 Graduate 
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 Job Function
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 Insurance / Claims 
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 Skillset
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 UAE health insurance laws and regulatory requirements 
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 Preferred Jobseekers
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 Jobseekers from any country 
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Medical Insurance Coordinator Job Location : Dubai, United Arab Emirates Key Responsibilities: Manage the day-to-day administration of medical insurance for all employees across multiple entities and job categories Handle additions, deletions, and renewals of insurance policies in coordination with the insurance provider and HR Track insurance coverage and ensure timely renewals and updates Liaise with insurance brokers and providers to resolve employee issues, claim rejections, or approvals Maintain accurate and up-to-date insurance records both manually and digitally Support employees in understanding their medical coverage and assist with documentation for claims Ensure compliance with UAE health insurance laws and regulations Coordinate with HR and Payroll to reflect changes in benefits appropriately Review and verify monthly insurance invoices for accuracy before submitting for payment Provide reports on insurance coverage, costs, and trends as required Requirements: Minimum 1 year of experience in medical insurance coordination or HR operations, preferably in a high-volume organization Proven experience in manual processing of insurance-related tasks and document tracking Solid knowledge of UAE health insurance laws and regulatory requirements Strong coordination and vendor management skills High attention to detail and organizational ability Excellent communication skills . Proficient in Microsoft Excel and Word; experience with HRMS systems is a bonus
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Medical Insurance Coordinator

AW Rostamani Holdings Co LLC

Achieve Monthly Insurance Renewal Targets: Ensure all monthly insurance renewal goals are met in a timely manner.<ul><li>Lead Engagement: Approach potential leads daily through calls, SMS, email, WhatsApp, and other communication channels.</li><li>Liaise with Insurance Underwriters: Work closely with a panel of insurance underwriters to obtain competitive rates and quotes.</li><li>Customer Retention: Promote and influence customers to retain their policies, aiming for a high conversion ratio.</li><li>Policy Explanation & Guidance: Explain the benefits and coverage of policies to customers, helping them choose the right options to meet their needs.</li><li>Policy Documentation: Handle policy paperwork and manage policy issuance through the insurance portal provided by the panel of insurers.</li><li>Reporting: Maintain accurate daily, weekly, and monthly reports and share them with the team leader.</li></ul>

KABRI INTERNATIONAL CONTRACTING CO L.L.C

Job Description: The Insurance Coordinator is responsible for managing all insurance-related activities for construction projects, ensuring compliance with contractual, legal, and client requirements. This includes coordinating project-specific insurances, monitoring policy renewals, reviewing coverage terms, and liaising with insurers, brokers, and project teams. The role also involves handling claims, maintaining accurate records, and supporting risk management initiatives. Key Responsibilities: <ul><li>Coordinate and secure project-specific insurances (CAR, Third Party Liability, Professional Indemnity, Workmen’s Compensation, etc.)</li><li>Review contracts to identify and address insurance requirements</li><li>Liaise with insurers, brokers, and internal stakeholders for policy issuance and endorsements</li><li>Maintain insurance schedules, track renewals, and ensure continuous coverage</li><li>Manage and process insurance claims with complete documentation</li><li>Support project and finance teams with insurance-related queries and risk assessments</li></ul>

Insurance Coordinator ( Construction Industry)

Al Bayan Medical Center LLC, Deira

Full job descriptionJob Purpose:To manage and coordinate all insurance-related activities, ensuring accurate and timely processing of patient claims, adherence to DHA and insurance regulations, and smooth communication between the clinic, patients, and insurance providers.Key Responsibilities:<ul><li>Insurance Coordination &amp; Approvals</li><li>Verify patient insurance coverage and eligibility prior to services.</li><li>Obtain pre-authorization and approvals for treatments and procedures.</li><li>Ensure all documentation complies with DHA and insurance requirements.</li><li>Claims Management</li><li>Prepare, review, and submit insurance claims accurately and on time.</li><li>Follow up on pending, rejected, or underpaid claims.</li><li>Maintain proper documentation and claim tracking records.</li><li>Billing &amp; Reconciliation</li><li>Coordinate with the accounts department to reconcile insurance payments.</li><li>Verify invoices against approved claims and received payments.</li><li>Ensure all discrepancies are resolved promptly.</li><li>Compliance &amp; DHA Policy Knowledge</li><li>Ensure compliance with DHA standards, policies, and insurance regulations.</li><li>Stay updated with any changes in DHA or insurance company policies.</li><li>Support the clinic in DHA audits or inspections related to insurance processes.</li><li>Patient Support &amp; Communication</li><li>Educate patients about their insurance benefits and coverage.</li><li>Handle insurance-related queries in a professional and timely manner.</li><li>Coordinate between doctors, patients, and insurance companies as needed.</li><li>Reporting &amp; Documentation</li><li>Maintain accurate records of all claims, rejections, and payments.</li><li>Prepare regular reports on claim status, collection trends, and insurance performance.</li><li>Assist management in optimizing the revenue cycle process</li><li>Clinic Admin</li><li>Manage day to day operations.</li><li>Billing, Registration.</li><li>Selling Health pacakges, DHA work, DHA Inspection internally with Medical Director.</li><li>DSC Reporting, Dialy revenue reports, Inventory Management, HR Management</li><li>Maintain Staff file, Schedule interviews as per the requirmeents, Facility and Service Management</li><li>Manage day to day requirements in the clinic</li><li>Keeping the records of PPM, and regulatrory requirements</li><li>Staff Management, Making the letters for the management.</li><li>Daily revenue report, Monthly Reports</li><li>Opening and closing of the sales and stocks</li><li>Payroll and Attendance managment along with accountant</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Business Administration, Healthcare Management, or a related field.</li><li>Minimum 2&ndash;3 years of experience as an Insurance Coordinator in a healthcare facility (UAE preferred).</li><li>Strong knowledge of DHA policies, eClaimLink, and insurance claim processes.</li><li>Familiar with healthcare insurance portals and claim submission software.</li><li>Excellent communication, negotiation, and follow-up skills.</li><li>Attention to detail and ability to handle confidential information responsibly.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Arabic knowledge is an advantage.</li></ul>Key Competencies:<ul><li>Knowledge of medical coding and insurance terminology.</li><li>Strong organizational and time management skills.</li><li>Problem-solving and analytical thinking.</li><li>Teamwork and adaptability in a fast-paced healthcare environment.</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: AED2,000.00 - AED2,500.00 per monthExperience:<ul><li>work: 2 years (Required)</li></ul>Job Type: Full-time

Insurance Coordinator cum Admin

Virtual Key FZE

Work Experience:Minimum 1 year UAE experience in Group Medical Insurance Current Location: UAE (Dubai preferred) Nationality: AnyGender: Any Industry: Insurance Brokerage / Healthcare Insurance Availability to join: Immediate

Group Medical Insurance Coordinator / Underwriter

King's College Hospital London

Key Accountabilities:
Supervision and Compliance
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 <li>Works under the supervision of the immediate manager</li>
 <li>Comply with all the latest Joint Commission International (JCI) and Dubai Health Authority (DHA) government standards</li>
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Insurance Knowledge and Claims Submission
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 <li>Complete knowledge of insurance policies and protocols</li>
 <li>Accurate submission of claims and approvals</li>
 <li>Electronic claims (E-Claims) analysis prior to submission to insurance companies</li>
 <li>Electronic claims (E-Claims) analysis prior to submission to insurance companies by Finance</li>
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Claims Monitoring and Authorization
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 <li>Monitors the pending list on a daily basis</li>
 <li>Follow up on insurance approvals on a daily basis</li>
 <li>Monitoring and following up on prior electronic authorization for services</li>
 <li>Monitoring and follow up on prior electronic authorization for outpatient and inpatient services</li>
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Claims Reconciliation and Coordination
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 <li>Electronic reconciliation of claims paid and outstanding with insurance companies and coordination with Revenue Cycle Management (RCM) and Finance</li>
 <li>Electronic reconciliation of claims paid and outstanding with insurance companies and coordination with Finance</li>
 <li>Coordination with appropriate personnel to ensure that all the formalities agreed with the insurance companies are followed to minimize objections and avoid delays in clarifications. This includes coordination with: <ul>
 <li>Patient Relations</li>
 <li>Nursing</li>
 <li>Physicians</li>
 <li>Finance</li>
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Rejections and Problem Solving
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 <li>Able to answer insurance queries, analyze rejections, and process claim re-submissions</li>
 <li>Work to avoid and minimize claim rejections</li>
 <li>Identify and analyze problems, take action to resolve, apply sound judgment, and take responsibility for their resolution</li>
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Billing and System Management
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 <li>Ensure all invoices and claims are captured on the pharmacy/hospital billing system</li>
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Communication and Work Ethics
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 <li>Makes accurate, thorough, and appropriate work a priority</li>
 <li>Inform and influence others through clear, concise expression of ideas and information in verbal and written communication</li>
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Other Responsibilities
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 <li>Perform any additional duties reasonably assigned by the organization or line manager, even if not explicitly listed in this job description, to meet operational needs and support specific objectives of your department and organization</li>
 <li>Comply with all organizational and departmental policies, procedures, legal requirements, and applicable regulations at all times, and take personal responsibility to read, understand, follow and keep updated with the latest versions.</li>
 <li>Avoid and report any actions that may cause financial loss, reputational damage, or breach of trust to the organization, including fraud, dishonesty, or misrepresentation, which may result in disciplinary action, termination, and legal liability.</li>
 <li>Maintain confidentiality of all organizational, patient, client, and employee information in accordance with policies and laws.</li>
</ul>

Pharmacy Insurance Coordinator/Trainee Pharmacist

Explore 1757+ Insurance coordinator in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

1757 insurance coordinator jobs IN Dubai United Arab Emirates

Insurance Coordinator

Medical Insurance Coordinator

Insurance Coordinator

Insurance Coordinator ( Construction Industry)

Insurance Coordinator cum Admin

Group Medical Insurance Coordinator / Underwriter

Pharmacy Insurance Coordinator/Trainee Pharmacist