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<div>
 
 
 We're looking for Senior Systems Engineer / IT Infrastructure Engineer
 
 
 
 
 Company:
 
 Teleperformance
 
 
 
 Location:
 
 On-site &ndash; TP Egypt (Kattameya)
 
 
 
 Shift:
 
 9-Hour Shift (Including breaks)
 
 
 
 Work Week:
 
 5 Days / Rotational On-Call Support
 
 
 
 Department:
 
 IT Infrastructure &amp; Operations
 
 
 
 Reports To:
 
 IT Portfolio Manager
 
 
 
 
 
 
 Role Overview
 
 
 
 As a
 
 Senior Systems Engineer
 
 , you will be the final tier of technical expertise. You are responsible for the design, implementation, and optimization of complex IT infrastructure. You will act as a last-level specialist, ensuring stable, secure, and standardized IT services across the enterprise.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Infrastructure Design &amp; Ops:
 
 Manage the lifecycle of specialized IT topics including Virtualization (VMware, Proxmox), Terminal Servers, Linux/Windows environments, and Backup/Recovery (Veeam).
 </li>
 <li>
 
 Security &amp; Monitoring:
 
 Oversee antivirus/endpoint protection, secure file transfer (SFT), and comprehensive monitoring solutions.
 </li>
 <li>
 
 Expert Support:
 
 Independently handle incidents, problems, and escalations up to last-level support.
 </li>
 <li>
 
 Project Coordination:
 
 Lead technical designs for IT projects and coordinate deliverables with external service providers and internal teams.
 </li>
 <li>
 
 Automation:
 
 Design and implement automation solutions (scripting) and maintain high-quality technical documentation.
 </li>
 <li>
 
 ITSM Roles:
 
 Act as Incident, Problem, or Change Manager while adhering to strict ISMS and confidentiality policies.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 
 Education:
 
 Bachelor&rsquo;s degree in Computer Science or IT.
 </li>
 <li>
 
 Experience:
 
 Minimum
 
 5 years
 
 of hands-on systems engineering in enterprise environments.
 </li>
 <li>
 
 Technical Skills:
 
 Expert knowledge of VMware, Proxmox, and Veeam.
 </li>
 <li>
 
 Certifications:
 
 ITILv4 Foundation.
 </li>
 </ul>
 
 
 
 
 
 Language Proficiency:
 
 
 <ul>
 <li>
 
 English:
 
 Minimum
 
 B1 Level
 
 (Fluent).
 </li>
 <li>
 
 Personal Attributes:
 
 Strong analytical skills, resilience, and a team-oriented mindset for an international environment.
 </li>
 </ul>
 
 
 
 
 
 How to Apply
 
 
 
 If you meet the technical and language requirements, please send your updated CV to:
 
 mahiiemuhammed@gmail.com
 
 
 
 
 Please use the subject line:
 
 
 
 Application: Senior Systems Engineer.
 
 
 
 
 
</div>

System Engineer

talabat

<div>
 
 A Little Bit About Talabat
 
 
 
 talabat is the leading online food and groceries ordering platform in MENA, operating in 9 countries across the region. Founded in 2004 by a small group of entrepreneurs in Kuwait, talabat&rsquo;s success expanded to the rest of the GCC region, Egypt &amp; Jordan, making it the largest and most popular food ordering app. With over 2,000+ employees and millions of users, we deliver hundreds of thousands of orders every day.
 
 
 We are part of the Delivery Hero network building the next generation of online delivery platforms across the globe. Our network is truly international with engineering teams in 13 countries and operations in 40+ countries
 
 .
 
 
 
 
 Job Description
 
 
 
 
 Role summary
 
 
 
 We are seeking a highly skilled and experienced Senior IT Network Engineer to anchor our dynamic IT Operations team. The ideal candidate will possess a blend of advanced technical expertise in Network Engineering, strong project management capabilities, and a strategic mindset to oversee the A-Z launch and maintenance of our Dark Store and Kitchen infrastructure. This role requires a deep understanding of IT systems, excellent problem-solving abilities (Crisis Management), and a commitment to delivering "Gold Standard" solutions while actively mentoring junior engineers.
 
 
 
 The Following Experience Is Relevant To Us
 
 
 
 Strategic Leadership &amp; Mentorship
 
 
 <ul>
 <li>
 Team Guidance: Provide technical expertise to junior engineers (IC1/IC2). Resolve technical conflicts within the squad based on logical reasoning, ensuring the team moves forward without deadlock.
 </li>
 <li>
 Project Management: Lead infrastructure projects (Site Launches, Hub expansions) from conception to completion, ensuring adherence to timelines, budgets, and resource coordination.
 </li>
 <li>
 Collaboration: Collaborate with cross-functional teams (Expansion, Operations, Logistics) to assess infrastructure needs and develop scalable, frugal solutions that support business growth across MENA.
 </li>
 <li>
 Talent Acquisition: Participate in the interview process for new engineers, raising the technical bar for the team.
 </li>
 <li>
 Tribe Alignment: Translate business goals into technical execution, explicitly driving the Tribe&rsquo;s KPIs (e.g., Speed to Launch, Uptime, SLA) to completion.
 
 
 </li>
 </ul>
 Advanced Technical Execution
 
 
 <ul>
 <li>
 Gold Standard Design: Own the architecture for Fortinet Security Fabric. Independently design, implement, and maintain complex solutions that avoid duplication and conflict with existing implementations (Network Segmentation, Zero-Trust Architecture, LAN/WAN, SD-WAN, CCTV&hellip; etc.) to meet business requirements, defining the configuration standards that the rest of the team follows with the support of L3 teams.
 </li>
 <li>
 Proactive Engineering: Proactively identify and address potential issues or bottlenecks within the infrastructure (e.g., bandwidth saturation, firewall policy conflicts), implementing preventive measures and automation scripts to ensure optimal performance.
 </li>
 <li>
 Emerging Tech: Stay abreast of industry trends (e.g., AI in CCTV, Zero-Touch Provisioning), recommending and implementing best practices to enhance the efficiency and effectiveness of our infrastructure.
 </li>
 <li>
 Crisis Management: Act as the primary technical escalation point for complex outages, utilizing advanced troubleshooting to resolve high-impact incidents (P1/P2) that junior engineers cannot solve. Utilizing advanced troubleshooting to resolve high-impact incidents and owning the Post-Mortem / RCA process to prevent recurrence.
 </li>
 <li>
 RFCs &amp; Documentation: Author RFCs (Request for Comments) and ADRs (Architecture Decision Records) for major infrastructure changes, ensuring all designs are documented and reviewed before implementation.
 </li>
 <li>
 Innovation: Lead cross-team POCs (Proof of Concepts) to evaluate and test new hardware/software solutions before mass deployment.
 
 
 </li>
 </ul>
 Technical Skills
 
 
 <ul>
 <li>
 Core Networking: Extensive experience designing, implementing, and supporting enterprise-level IT infrastructure solutions. Proficiency in networking concepts including TCP/IP, BGP/OSPF, VLANs, and Subnetting.
 </li>
 <li>
 Security &amp; Firewalls: Expert proficiency in configuring and managing Fortinet Security Fabric (FortiGate NGFW, FortiManager, FortiAnalyzer) and SD-WAN architecture.
 </li>
 <li>
 Monitoring: Proficiency in installing and configuring monitoring tools (e.g., Prometheus &amp; Grafana) for network monitoring and performance analysis.
 </li>
 <li>
 Physical Infrastructure: Deep knowledge of CCTV systems (Hikvision) including NVR storage calculations, AI analytics, and structured cabling standards for warehouses.
 </li>
 <li>
 Containarization &amp; Virtualization: Strong knowledge of containerization (Docker/Podman) and familiarity with cloud platforms (AWS/Azure) for hybrid-network connectivity.
 </li>
 <li>
 Automation: Familiarity with scripting (Python, Bash) and automation tools to drive operational efficiency.
 
 
 </li>
 </ul>
 Soft Skills
 
 
 <ul>
 <li>
 Communication: Excellent communication skills, with the ability to convey complex technical concepts (risks, trade-offs) to non-technical stakeholders (Ops Managers, City Managers).
 </li>
 <li>
 Mentorship: Proven leadership skills, with the ability to mentor and motivate team members without formally managing HR. You encourage dissent and diversity of thought in technical problem solving.
 </li>
 <li>
 Adaptability: Willingness to learn new technologies and methodologies quickly in a fast-paced startup environment.
 </li>
 <li>
 Time Management: Effective prioritization skills, with the ability to manage multiple site launches simultaneously while shielding the team from burnout.
 
 
 </li>
 </ul>
 Business Skills
 
 
 <ul>
 <li>
 Strategic Alignment: Understanding of business processes (Quick Commerce/Logistics), with the ability to align infrastructure initiatives with strategic goals (e.g., "Speed to Launch").
 </li>
 <li>
 Frugality &amp; Budgeting: Proven track record of delivering projects on time and within budget, applying a frugal mindset to optimize costs without sacrificing quality.
 </li>
 <li>
 Risk Management: Ability to assess and mitigate risks (e.g., single points of failure in warehouse connectivity), making data-driven decisions to ensure project success.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s Degree in Information Technology, Computer Science, or Engineering.
 </li>
 <li>
 Experience: 6+ years of experience in Network Engineering or IT Infrastructure, with at least 2 years in a technical leadership or mentoring capacity.
 </li>
 <li>
 Certifications: Professional-level certifications (Fortinet NSE 7, CCNP Enterprise) are highly desirable.
 </li>
 <li>
 Technical Skills: Strong grasp of Automation, Virtualization, and Cloud concepts (AWS/Azure) beyond standard troubleshooting.
 </li>
 <li>
 ITIL: ITIL Strategist or Leader (V4)
 </li>
 </ul>
</div>

Senior Engineer - IT Operations

Siemens Digital Industries Software

<div>
 Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software and hardware emulation.
 
 
 This role provides a unique opportunity for a full-stack developer skilled in enterprise infrastructure operations. You will work as part of our global Platform Engineering team, simplifying self-service and operations for our global engineering infrastructure.
 
 
 
 Key Responsibilities:
 
 
 
 As Senior Software Engineer with 5+ year, your responsibilities will include:
 
 
 
 Backend services
 
 : Design, implement, and operate platform components with an emphasis on reliability, performance, and long-term maintainability
 
 
 
 APIs
 
 : Build and evolve and control-plane services using TypeScript and Go for internal and external consumers
 
 
 
 Product owner
 
 : Own features end-to-end, from technical design and implementation through production rollout, monitoring, and iterative improvement
 
 
 
 System design
 
 : Contribute to discussions, evaluating trade-offs between simplicity, scalability, and operational complexity
 
 
 
 Monitoring, Logging &amp; Alerting
 
 : Improve system operability by enhancing logging, metrics, alerting, and deployment workflows
 
 
 
 Code quality
 
 : Participate in code reviews and design discussions, maintaining high standards for code quality, testing, and documentation
 
 
 
 Infrastructure Design &amp; Implementation:
 
 Design, provisioning, and management of highly available, scalable, and secure cloud infrastructure (e.g., AWS, Azure, GCP,
 
 OpenStack
 
 ) using Infrastructure as Code (IaC) principles.
 
 
 
 Automation &amp; CI/CD:
 
 Develop, maintain, and optimize robust CI/CD pipelines (e.g., Jenkins, GitLab CI, Azure DevOps, Argo CD) to automate software delivery, testing, and deployment processes.
 
 
 
 Containerization &amp; Orchestration:
 
 Design, implement, and manage containerized application platforms using Docker and Kubernetes, ensuring efficient resource utilization and operational stability.
 
 
 
 Technical Experience
 
 
 
 
 Backend &amp; Systems
 
 
 
 Hands-on experience building backend services in Python/Go and TypeScript, including APIs, background workers, and internal platform tooling
 
 
 Practical understanding of distributed systems concepts such as failure handling, retries, idempotency, and eventual consistency
 
 
 
 Frontend &amp; Full-Stack
 
 
 
 Advanced TypeScript experience building and maintaining production-grade applications
 
 
 Experience with React and Next.js, including server-side rendering, API routes, and modern frontend architecture patterns
 
 
 Strong focus on developer experience and maintainable, scalable frontend codebases
 
 
 
 APIs &amp; Developer Experience
 
 
 
 <ul>
 <li>
 Design and implementation of well-structured REST APIs with clear versioning, consistent error handling, and thorough documentation
 </li>
 <li>
 Development of internal tools, SDKs, and CLIs that improve developer productivity and reduce operational friction
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 6+ years of professional, enterprise software engineering experience shipping and operating production systems
 
 
 Strong proficiency in TypeScript and Go in real-world production environments
 
 
 Experience building and maintaining applications with Next.js
 
 
 Solid understanding of distributed systems and cloud-native architectures
 
 
 Proven ability to own and deliver complex features from design through production
 
 
 Strong verbal and written communication skills, with the ability to articulate complex technical concepts clearly.
 
 
 Ability to work effectively in a collaborative, global, agile environment.
 
 
 Why us?
 
 
 Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All Employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and Creativity and help us shape tomorrow!
 
 
 Siemens Software. Transform the Everyday
 
 
 #SWSaaS
 
 
</div>

Infrastructure Tools Engineer - PE (Full Stack)

Givaudan

<div>
 Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good. There&rsquo;s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Dive into varied, flexible, and stimulating environments. Meet empowered professionals to partner with, befriend, and stretch your skills alongside. Every day, your energy, your creativity, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
 
 
 
 Purpose
 
 
 
 Assist in managing the IT infrastructure projects and operations, to ensure effective functioning in the area of network &amp; telecommunications,local applications hosting, local hardware and servers, according to business and IT needs.
 
 
 You will be based in Egypt working in our location on 6th of October Site, and will be part of a regional team in EAME region, and you will report to the EAME NDI Operations Manager
 
 
 
 Main
 
 
 Responsibilities
 
 
 
 
 IT Infrastructure design and delivery
 
 
 
 <ul>
 <li>
 Collaborate with Regional Service Desk and IT Competency Centre resources on project.
 </li>
 <li>
 Implement local IT projects.
 </li>
 <li>
 Secure implementation of global projects locally.
 </li>
 <li>
 Maintain understanding of technology trends and directions.
 
 
 </li>
 </ul>
 
 IT Infrastructure operations
 
 
 
 <ul>
 <li>
 IT Infrastructure operations
 </li>
 <li>
 Ensure availability and continuity of the the infrastructure services in his/her scope
 </li>
 <li>
 Manage the technical solutions efficiency operated under their responsibility.
 </li>
 <li>
 Involved in Incident, Problem, Change and Service Request Management.
 </li>
 <li>
 Provide workarounds and solutions based on Service Level Objectives.
 </li>
 <li>
 In the case of Problem Management, collaboration with IM&amp;T Competency Centers to ensure timelycorrective actions.
 </li>
 <li>
 Propose or recommend IM&amp;T Infrastructure Services modifications.
 </li>
 <li>
 Refers more complex problems to problem managers and/or senior level.
 </li>
 <li>
 Support Infra Analysts with their relevant activities
 </li>
 <li>
 Ensure all technical Documentation is produced and kept up-to-date
 </li>
 <li>
 Assist other regions to deliver &ldquo;Follow the Sun&rdquo; support
 </li>
 <li>
 Assist in delivery of relevant DR Tests.
 
 
 </li>
 </ul>
 
 Information Security
 
 
 
 <ul>
 <li>
 Ensure security rules implementation as per the policies.
 
 
 </li>
 </ul>
 
 Education / Primary Qualification:
 
 
 
 <ul>
 <li>
 Diploma:
 
 
 </li>
 </ul>
 Required university degree in IT related degree.
 
 
 <ul>
 <li>
 Languages:
 
 
 </li>
 </ul>
 Fluent in local language &amp; good knowledge of English required.
 
 
 Additional language is a plus.
 
 
 
 Professional experience:
 
 
 
 5 to 8 years of experience
 
 
 
 Technical skills :
 
 
 
 Extensive technical knowledge of IT, including networking,virtualization, storage management, backup, mobility solutions,and disaster recovery strategies for systems deployed on
 
 
 multiple platforms.ITIL foundations or similar is a plus.
 
 
 Knowledgeable with tooling to automate monitoring and procedures.
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Good compensation package
 </li>
 <li>
 Medical Insurance (Family coverage)
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 Social Insurance
 </li>
 <li>
 Annual Bonus
 </li>
 <li>
 Shuttle service
 
 
 </li>
 </ul>
 At Givaudan, you contribute to delightful taste and scent experiences that touch people&rsquo;s lives.
 
 
 You work within an inspiring teamwork culture &ndash; where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
 
 
 Every essence of you enriches our world.
 
 
 Diversity drives innovation and creates closer connections with our employees, customers and partners.
 
 
 Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
 
 
</div>

Senior IT Infrastructure Analyst

<div>
 
 
 Company Description
 
 
 
 Teleperformance Egypt is a global leader in customer experience management, providing services across a variety of industries. The company is committed to delivering exceptional customer service while fostering a culture of innovation and collaboration. Teleperformance Egypt operates with a strong focus on leveraging advanced technologies and best practices to meet client needs. The company prides itself on creating growth opportunities for its employees within a dynamic and inclusive work environment.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 In this role, you are responsible for the design, implementation, operation, and continuous optimization of complex IT infrastructure components within your assigned areas of expertise. You act as a last-level technical expert and play a key role in ensuring stable, secure, and standardized IT services.
 
 
 &middot; Designing, implementing, installing, operating, updating, and troubleshooting assigned specialized IT topics such as:
 
 
 
 
 
 1. Terminal Server environments
 
 
 2. Virtual server infrastructures
 
 
 3. Antivirus and endpoint protection solutions
 
 
 4. Backup and recovery systems
 
 
 5. Linux and Windows server environments
 
 
 6. Database systems
 
 
 7. Secure file transfer environments
 
 
 8. Monitoring solutions
 
 
 9. Standardized platforms and individual application/software solutions
 
 
 
 
 
 &middot; Independently managing incidents, problems, and escalations up to last-level support
 
 
 &middot; Supporting the consultation, planning, and technical design of IT projects
 
 
 &middot; Coordinating tasks, timelines, and deliverables for assignments delegated to external service providers, other IT specialist groups, or operational business units
 
 
 &middot; Coordinating with external service providers as well as internal IT specialist teams
 
 
 &middot; Acting as the primary contact for last-level and highly complex technical issues
 
 
 &middot; Designing and implementing automation solutions, including scripting where required
 
 
 &middot; Conceptualizing tasks suitable for routine and operational activities
 
 
 &middot; Creating and maintaining high-quality technical documentation independently
 
 
 &middot; Participating in on-call rotations and scheduled work outside standard business hours for maintenance activities or technical changes
 
 
 &middot; Taking on defined ITSM roles such as Incident Manager, Problem Manager, Change Manager, and System Coordinator
 
 
 &middot; Ensuring strict compliance with information security requirements, including careful handling of privileged access rights
 
 
 &middot; Adhering to confidentiality obligations, contractual and legal regulations, and ISMS policies
 
 
 &middot; Immediately reporting and actively supporting the resolution of security incidents
 
 
 &middot; Additional tasks can be assigned at any time
 
 
 
 
 
 
 Required Qualifications:
 
 
 
 &middot; Bachelor&rsquo;s degree in Computer Science, Information Technology, or a comparable qualification
 
 
 &middot; Minimum of 5 years of proven, hands-on experience in systems engineering and server-/system administration within complex, enterprise IT environments
 
 
 &middot; ITILv4 Foundation certification
 
 
 &middot; English Level B1
 
 
 &middot; In-depth knowledge of current market technologies in virtualization (VMware, Proxmox) and backup/restore products (Veeam etc.)
 
 
 &middot; Very high willingness to learn, strong resilience, and flexibility in a dynamic IT environment
 
 
 &middot; Structured, goal-oriented, and analytical working style with a strong sense of ownership
 
 
 &middot; Strong organizational and coordination skills with the ability to manage multiple stakeholders and priorities
 
 
 &middot; Excellent communication skills, a strong team-oriented mindset in an international environment and the ability to explain complex technical topics clearly
 
 
 &middot; High level of commitment, reliability, and hands-on mentality
 
 
 
</div>

Infrastructure System Engineer

<div>
 
 
 Senior Network Engineer
 
 
 
 We are looking for an experienced
 
 Senior Network Engineer
 
 to join our team and support the design, implementation, and maintenance of our enterprise network infrastructure. In this role, you will help ensure the network remains secure, reliable, and highly available while supporting business operations.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Design, implement, and manage scalable and reliable network infrastructure.
 </li>
 <li>
 Monitor network performance and ensure system availability and stability.
 </li>
 <li>
 Install, configure, and maintain routers, switches, firewalls, load balancers, and VPN solutions.
 </li>
 <li>
 Troubleshoot and resolve network issues and incidents.
 </li>
 <li>
 Perform regular network maintenance, upgrades, and security updates.
 </li>
 <li>
 Collaborate with IT teams to improve network performance and architecture.
 </li>
 <li>
 Maintain network documentation and follow security best practices.
 </li>
 </ul>
 
 Requirements
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, IT, or a related field.
 </li>
 <li>
 
 5+ years of experience in Network Engineering.
 
 </li>
 <li>
 Strong knowledge of networking protocols such as
 
 TCP/IP, BGP, and OSPF
 
 .
 </li>
 <li>
 Experience working with network devices (routers, switches, firewalls).
 </li>
 <li>
 Familiarity with enterprise vendors such as
 
 Palo Alto, Juniper, Fortinet, or Arista
 
 .
 </li>
 <li>
 Good troubleshooting and problem-solving skills.
 </li>
 </ul>
 
 
</div>

Senior Network Engineer

Arrow Electronics

<div>
 
 Position
 
 
 
 NetApp Experienced Technical Administrator / Engineer
 
 
 
 Job Description
 
 
 
 
 About Arrow ECS:
 
 
 
 Arrow ECS Provides IT Professionals&mdash;including Service Providers, Software Publishers, And Systems Integrators&mdash;with Cutting-edge Global Technological Solutions. Our Offerings Span Five Key Areas
 
 
 <ul>
 <li>
 Servers, Storage &amp; Virtualization
 </li>
 <li>
 Networking &amp; Security
 </li>
 <li>
 Infrastructure Software
 </li>
 <li>
 Cloud Solutions
 </li>
 <li>
 Training &amp; Services
 
 
 </li>
 </ul>
 As we continue to grow, we are strengthening our team and looking for a skilled
 
 NetApp Experienced Technical Administrator / Engineer
 
 to join us.
 
 
 
 Role Summary
 
 
 
 The NetApp Technical Support Engineer 2, delivers proactive and preventive support for NetApp systems. This role requires a strong grasp of NetApp technologies and managed services, working closely with both internal support teams and our valued customers.
 
 
 We&rsquo;re seeking a motivated professional who is passionate about IT services and eager to grow within our organization.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensure operational continuity of NetApp systems on-premises or in the cloud
 </li>
 <li>
 Execute centralized deployment services
 </li>
 <li>
 Handle customer tickets in a professional way as per Arrow&rsquo;s ways of working.
 </li>
 <li>
 Provide monthly activity reports to customers
 </li>
 <li>
 Respond to system alerts, support tickets, and customer change requests
 </li>
 <li>
 Serve as the technical advisor and point of contact for customers
 </li>
 <li>
 Collaborate with internal teams and NetApp support to ensure a high-quality customer experience
 </li>
 <li>
 Stay updated on industry trends, emerging technologies, and the NetApp roadmap
 </li>
 <li>
 Participate in the on-call rotation to cover 24x7 service continuity.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Degree or equivalent training in Information and Communication Technology (ICT)
 </li>
 <li>
 Minimum 4 years of Storage infrastructure platforms and NetApp or similar experience.
 </li>
 <li>
 Familiarity with cloud technologies such as Azure, AWS, or Google Cloud
 </li>
 <li>
 Understanding of ITIL and/or Agile methodologies is a plus
 </li>
 <li>
 Excellent communication skills with the ability to convey technical details to non-technical stakeholders
 </li>
 <li>
 Capable of working both independently and within an international team
 </li>
 <li>
 Strong organizational skills with the ability to prioritize and meet deadlines
 </li>
 <li>
 Proficiency in English
 
 
 </li>
 </ul>
 
 Location:
 
 
 
 EG-New Cairo, Egypt (Uvenues)
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Category
 
 
 
 Engineering and Technology
</div>

NetApp Experienced Technical Administrator / Engineer

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