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it manager

A&F Auto Repair

About Us:Welcome to Battmobile, UAE&rsquo;s leading onsite auto services provider with a fleet of over 40 vehicles and technicians available 24x7. We take pride in being the number one onsite auto services provider in UAE, serving over 150,000 happy customers. Our services include emergency and preventive car care at customers' locations and at our service center in Al Quoz.About the Role:We are looking for an experienced IT Manager who has strong technical expertise and hands-on experience in Zoho development. The ideal candidate will oversee the company&rsquo;s IT infrastructure, ensure smooth system operations, and lead digital transformation initiatives using Zoho applications.Key Responsibilities:IT Management &amp; Infrastructure<ul><li>Oversee daily IT operations and ensure smooth functioning of all hardware, software, and network systems.</li><li>Manage IT policies, cybersecurity measures, data backups, and access controls.</li><li>Troubleshoot and resolve IT-related issues across departments.</li><li>Coordinate with vendors, service providers, and internal teams for IT support and procurement.</li><li>Plan, implement, and upgrade IT systems as required.</li></ul>Zoho Development &amp; Administration<ul><li>Develop, customize, and automate workflows in Zoho applications such as Zoho CRM, Zoho Creator, Zoho Books, Zoho Inventory, Zoho Desk, etc.</li><li>Build custom modules, dashboards, reports, APIs, and integrations within the Zoho ecosystem.</li><li>Write Deluge scripts and manage API integrations between Zoho and third-party applications.</li><li>Optimize existing Zoho configurations and provide user training.</li><li>Monitor performance and ensure data accuracy within Zoho platforms.</li></ul>Project Management<ul><li>Lead IT and software development projects from planning to execution.</li><li>Identify opportunities to automate business processes using Zoho and other tools.</li><li>Collaborate with management and cross-functional teams to align IT solutions with business needs.</li><li>Ensure timely delivery of IT projects and maintain documentation.</li></ul>AI &amp; Automation Responsibilities<ul><li>Implement AI-driven solutions to automate business processes across departments.</li><li>Integrate AI tools such as ChatGPT, Zoho Zia, and other machine learning platforms into Zoho and internal systems.</li><li>Build AI-powered dashboards, forecasting models, and decision-support tools.</li><li>Develop chatbot solutions for customer service, internal support, and workflow automation.</li><li>Analyze business processes and identify areas where AI can improve efficiency, accuracy, and productivity.</li><li>Lead projects involving RPA (Robotic Process Automation) for repetitive tasks.</li><li>Ensure ethical and secure use of AI models, data handling, and automation tools.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Minimum 4&ndash;6 years of experience in IT management.</li><li>Strong hands-on experience in Zoho development (Zoho CRM, Creator, Deluge scripting, integrations).</li><li>Experience in network management, cloud services, and IT security.</li><li>Good understanding of API integrations and workflow automation.</li><li>Strong problem-solving skills and ability to manage multiple tasks.</li><li>Excellent communication and team management skills.</li></ul>Preferred Skills:<ul><li>Zoho certifications (Zoho CRM Admin, Creator Developer, etc.).</li><li>Experience with ERP systems, cloud platforms, and IT governance.</li><li>Knowledge of SQL, HTML, JavaScript, or other scripting languages.</li></ul>Benefits<ul><li>Company Visa</li><li>Paid Leave &amp; Airfare</li><li>Medical Insurance</li></ul>How to Apply:If you are passionate about automotive care and possess the skills required for this position, we invite you to apply by sending your resume and a cover letter detailing your relevant experience to recruiter@battmobile.ae Please include the position title in the subject line of your email. We look forward to hearing from you!Job Type: Full-time

IT Manager

Bio Green Foodstuff

Job SummaryAs an IT Engineer, you will be responsible for supporting and maintaining IT systems across all company locations (UAE, Qatar, Bahrain) to ensure smooth, secure, and efficient technology operations. You will troubleshoot technical issues, manage infrastructure, implement solutions, and collaborate with cross-functional teams to support business goals.Key ResponsibilitiesTechnical Support &amp; Troubleshooting<ul><li>Provide day-to-day IT support for users at all branches (on-site and remote).</li><li>Diagnose, troubleshooting, and resolve hardware, software, network, and system issues.</li><li>Support staff with printers, POS systems, mobile devices, and desktop/laptop problems.</li></ul>Server &amp; Infrastructure Management<ul><li>Support server setup, configuration, maintenance, and backups (virtualized environments).</li><li>Assist in administration of Active Directory, Exchange/Email systems, file servers, and cloud services.</li><li>Install and maintain IT infrastructure equipment.</li></ul>Security &amp; Compliance<ul><li>Implement and enforce IT security policies, antivirus, firewalls, and access control.</li><li>Conduct regular system updates, patching, and vulnerability monitoring.</li><li>Assist in data protection, backups, disaster recovery plans.</li></ul>Required Skills and QualificationsEducation<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, or related field (or equivalent experience).</li></ul>Experience<ul><li>2&ndash;5 years&rsquo; experience in IT support or engineering roles (ideally across multi-site environments).</li></ul>Technical Skills<ul><li>SQL Program</li></ul>Job Type: Full-timePay: AED6,000.00 - AED7,000.00 per month

DESIGNSMITH INTERIORS LLC

The role is responsible for establishing and maintaining standardized IT governance, robust infrastructure, and secure enterprise systems across all business entities. The position ensures reliable IT operations, scalable ERP solutions, strong cybersecurity practices, and compliance with audit and business continuity requirements while delivering efficient IT support services.Job Roles and Responsibilities<ul><li>Implement and maintain standardized IT governance, policies, and internal controls across all entities.</li><li>Design, manage, and optimize robust IT infrastructure and server architecture to ensure high availability and performance.</li><li>Lead secure and scalable ERP development, system enhancements, and third-party integrations.</li><li>Oversee centralized IT asset management and vendor management, ensuring cost efficiency and compliance.</li><li>Establish and manage a structured IT helpdesk function, including SLAs, ticketing systems, and performance reporting.</li><li>Ensure business continuity planning, cybersecurity preparedness, data protection, and compliance with internal and external audit requirements.</li><li>Responsible for handling a team of 3&ndash;8 members.</li><li>&ldquo;Candidate should have 8&ndash;10 years of experience in the UAE, preferably from a construction or fit-out company.</li></ul>Job Type: Full-timePay: AED12,000.00 - AED15,000.00 per month

Group IT Manager

steadfast group

Job Opportunity: Sales Manager / IT Sales ExecutiveLocation : Dubai / Abu Dhabi (UAE)Industry : IT &amp; Software SolutionsAbout the CompanyA leading Enterprise Solutions company, delivering innovative IT &amp; Software services across the UAE. Specializing in Digital Transformation, Document Management Systems, and Business Automation, the company supports clients in achieving efficiency, reducing overheads, and driving growth.Role &amp; ResponsibilitiesManage and support the sales team to achieve individual &amp; team sales targets.Develop and implement sales strategies to expand market share and generate leads.Research and connect with potential clients; qualify leads and arrange appointments.Conduct client meetings to gather business &amp; technical requirements.Deliver professional product presentations, demos, and proposals.Provide training and support to customers &amp; channel partners.Manage the complete sales cycle, including pre-sales, quotations, negotiations, and post-sales follow-up.Build and maintain strong client and channel partner relationships.Represent the company at events to generate contacts and business opportunities.Monitor sales reports, analyze performance, and ensure timely target achievement.Collaborate internally, share best practices, and support business processes.RequirementsBachelor&rsquo;s / MBA in Business, Marketing, Sales, or related field.Minimum 3&ndash;5 years&rsquo; UAE experience in IT / Software sales (B2B preferred).Strong background in sales of IT solutions (Document Management, Software, or Digital Transformation).Valid UAE Driving License and own car (mandatory).Excellent written &amp; verbal communication skills.Strong negotiation, selling, and presentation skills.Professional, well-groomed, and presentable.Ability to work independently as well as within a sales team.Job Type: Full-timePay: AED9,000.00 - AED10,000.00 per monthApplication Question(s):<ul><li>how many years of UAE experience do you have?</li><li>what is your current/last drawn salary?</li><li>Do you have valid UAE driving license &amp; own car?</li><li>Can you join immediately?</li></ul>

IT Sales Manager

Rixos

<div>Company Description 
Established in 2000 in Turkey, Rixos pioneers the &lsquo;ALL Inclusive, ALL Exclusive&rsquo; concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury. 
Job Description 
ROLE: IT Supervisor &ndash; Rixos Hotels UAE
Ready for a career move and be part of a dynamic team? We are looking for a new talent to play a vital role in our IT team working alongside a fantastic team.
As a IT Supervisor &ndash; Rixos Hotels UAE, you are the driving force behind our sales success. Collaborating closely with the Director of IT - GCC, you'll lead a dynamic team, implement winning IT strategies. Join us in shaping the future of our company as we redefine excellence in IT!
WHAT IS IN IT FOR YOU:<ul><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities, like Planet21.</li></ul>
WHAT WE EXPECT OF YOU:<ul><li>
You are responsible to assist the IT Manager in the operation of all computer hardware and / or software installation and maintenance.</li><li>
Serve as secondary contact for all servicing of computer PC hardware and / or software.</li><li>
Responsible for managing technology/asset life-cycle. Ensures that necessary equipment (PCs, servers, telecom-related etc.) is ordered and available.</li><li>
Accountable for disaster recovery and business continuity as it relates to technology.</li><li>
Foresees, identifies and resolves system(s)&rsquo; performance problems</li><li>
Ensures technology assets are secure and well-maintained in accordance with Rixos policies and standards</li><li>
Data Communication</li><li>
Installs, monitors, maintains telecommunications equipment including cabling and providing technical guidance as needed.</li><li>
Performs adds/moves/changes/deletions.</li><li>
Supports end-use company-provided mobile phone issues.</li><li>
Troubleshot high-speed Internet access problems.</li><li>
Escalates problems as appropriate through the IT Manager.</li><li>
Desktop Support</li><li>
Images desktops, installs new software applications, applies patches, maps drives to correct server/network.</li><li>
HARDWARE: Supports the Hotel in resolving Hardware issues through escalation of issues with Hardware partners. Considered as Hardware: Computers, Servers, Routers, Switches, Cables, PABX, Monitors, and Screens, Point of Sale devices, all relevant interfaces, UPS and related devices, and other active components.</li><li>
SOFTWARE: Ensures that all Accor IT Policies and Guidelines are being applied in the hotel. Ensures that only original and properly licensed application programs according to the IT management&rsquo;s policy and requirement are running on the hotel&rsquo;s systems and computers. Does it have a good relationship to the Software suppliers? Supports the hotel in resolving Software issues by escalating of issues to Software suppliers</li><li>
Moves/adds/changes PCs/peripherals; migrating data when necessary.</li><li>
Maintain a full inventory of all Hardware and software-related supplies.</li><li>
Maintain a log of all computer hardware and a log of all service calls on computer hardware</li><li>
Manage the configuration records, programme files, and data files on the computer system</li><li>
Monitor the performance of the computer software and maintain a log of performance reports, error and integrity check reports, system malfunctions, and solutions</li><li>
Install and test corporate-approved application changes to the hotel computer systems</li><li>
Implement Preventive Maintenance for all IT hardware &amp; Software ona timely basis.</li><li>
Will be fully in charge of the IT Dept. and all of its related issues in the absence of the IT Manager / Department Head.</li><li>
Checking daily backups, all system interfaces, server hardware, and logs.</li><li>
The management of the IT Agent/IT Specialist involves assigning daily tasks, providing training on all necessary theoretical and practical procedures, and offering troubleshooting and support in line with corporate standards.</li><li>
Follow up on all claims that are being forwarded to IT Dept.</li><li>
Document, archive all correspondence and troubleshooting, follow up on suppliers&rsquo; visits and maintenance.</li><li>
Must have very good knowledge in LAN, Security, Wireless, IP Telephony, Oasys, Micros, Fidelio, Opera, Sun System, various hospitality solutions, and software.</li><li>
Must be an example of the Rixos Values, Brand Standards, and a champion of appearance &amp; hygiene guidelines.</li><li>
Implements guidelines, policies, and procedures for those operating departments according to Rixos Guidelines &amp; Standards</li><li>
To ensure that he/she provides a friendly, courteous, and professional service at all times.</li><li>
Ensures that any given timeline is strictly followed.</li><li>
Ensures that the daily IT procedures are completed on a timely basis.</li></ul> 

Qualifications 
<ul><li>
Diploma in Computer Engineering, MCNA &amp; CCNA.</li><li>
4-5 years of similar experience in 4-5 star Hotel.</li></ul></div>

IT Supervisor – Rixos Hotels UAE

The First Group Hospitality

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div> 
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div> 
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div> 
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div> 
About The First Group Hospitality</div><div></div><div> 
The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div> 
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div> 
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:

IT Systems Operations and Maintenance<ul><li>
Monitor and maintain hotel&rsquo;s IT infrastructure, including servers, workstations, networks, and peripherals to ensure uninterrupted operations.</li><li>
Ensure the smooth operation of all critical hardware &amp; applications.</li><li>
Implement regular system updates, patches, and security protocols to maintain system integrity.</li><li>
Align performance with an established matrix, with regular evaluations against predefined targets.</li></ul><div>
Managing New Projects and Technology Initiatives</div><ul><li>
Plan, execute, and oversee IT projects and technology upgrades as assigned by the Cluster IT Manager and the senior leadership.</li><li>
Collaborate with relevant stakeholders to define project scope, objectives, and deliverables.</li><li>
Ensure all IT projects are completed on time, within budget, and meet quality standards.</li><li>
Evaluate and recommend innovative technology solutions to improve operations and guest experiences.</li><li>
Each IT Executive will be assigned to a cluster and will be expected to support IT operations within their cluster when a team member is on vacation.</li></ul><div>
Technical Support</div><ul><li>
Provide prompt technical support to staff and guests, addressing issues related to hardware, software, and connectivity.</li><li>
Address and resolve IT-related incidents within predefined service levels.</li><li>
Maintain detailed documentation of support activities in line with company policies.</li><li>
Provide training and technical guidance to team members and end-users.</li></ul>
 Network Administration<ul><li>
Manage and maintain LAN, WAN, and Wi-Fi networks to ensure uninterrupted service.</li><li>
Configure and monitor network devices to ensure optimal performance and security.</li><li>
Conduct regular security checks and audits to prevent unauthorized access and mitigate risks.</li><li>
Collaborate closely with TFG Infrastructure and Cyber Security team to identify and mitigate security vulnerabilities.</li></ul><div>
Guest IT Support</div><ul><li>
Address guest complaints and requests related to technology services, such as Wi-Fi and in-room entertainment systems.</li><li>
Work with other departments to enhance guest satisfaction through technology-driven solutions.</li></ul>
 Data Security and Compliance<ul><li>
Implement and enforce data security measures, including regular backups and disaster recovery processes, while complying with company IT policies, local regulations, and industry standards for data protection.</li></ul>
 Asset and Inventory Management<ul><li>
Maintain an accurate inventory of IT assets, ensuring proper tagging and documentation.</li><li>
Assist in the procurement, installation, and configuration of IT equipment and software.</li></ul>
Collaboration and Communication<ul><li>
Coordinate with the Cluster IT Manager, departments heads, and external vendors to align IT services with business objectives.</li><li>
Participate in IT projects and contribute to the company&rsquo;s technology advancements and initiatives.</li></ul><div>
 Performance Metrics</div><ul><li>
Achievement of system uptime targets.</li><li>
Timeliness and efficiency in resolving IT issues.</li><li>
Guest and staff satisfaction scores related to IT services.</li><li>
Successful and timely completion of IT projects and technology initiatives.</li><li>
Adherence to IT budget and cost controls.</li><li>
Compliance with security and operational protocols.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>
At least 2 years of experience in an IT support or IT specialist role, preferably within the hospitality industry.</li><li>
Strong understanding of hotel systems, including PMS, POS, and booking platforms.</li><li>
Knowledge of network infrastructure, server management, and cybersecurity protocols.</li><li>
Excellent troubleshooting and problem-solving skills.</li><li>
Ability to manage multiple properties and prioritize tasks effectively.</li><li>
Certification in IT-related fields (e.g., Microsoft, Cisco, ITIL) is a plus.</li></ul></div>

IT Specialist

Meridian IT Solutions

Role OverviewThe Technology Manager &ndash; Client Solutions is responsible for designing, delivering, managing, and supporting technology solutions for external clients. This role acts as the primary technical owner across multiple client accounts, ensuring solution quality, SLA compliance, security, scalability, and customer satisfaction.The Technology Manager works closely with sales, pre-sales, project teams, and clients to translate business requirements into reliable, scalable technology implementations.Key Responsibilities1. Client Solution Architecture &amp; Delivery<ul><li>Design end-to-end technology solutions based on client business needs</li><li>Define system architecture, integrations, cloud infrastructure, and security models</li><li>Oversee implementation of CRM, ERP, HRMS, messaging platforms, cloud, and custom applications</li><li>Ensure solutions meet performance, scalability, and compliance requirements</li></ul>2. Client Account &amp; Stakeholder Management<ul><li>Act as the primary technical point of contact for clients</li><li>Participate in client meetings, requirement discussions, and solution presentations</li><li>Manage client expectations, scope, and change requests</li><li>Ensure high client satisfaction and long-term relationship growth</li></ul>3. Project &amp; Delivery Management<ul><li>Plan, execute, and monitor client projects from kickoff to go-live</li><li>Manage timelines, budgets, deliverables, and dependencies</li><li>Coordinate internal teams (developers, engineers, support)</li><li>Ensure on-time, within-budget delivery across multiple client engagements</li></ul>4. Operations, Support &amp; SLA Management<ul><li>Oversee post-implementation support and managed services</li><li>Ensure SLA adherence (uptime, response time, resolution time)</li><li>Manage incident, problem, and change management</li><li>Drive continuous improvement and proactive system optimization</li></ul>5. Security, Compliance &amp; Risk Management<ul><li>Implement security best practices for client environments</li><li>Ensure compliance with data protection and industry standards (GDPR, ISO, SOC, etc.)</li><li>Conduct security reviews, audits, and vulnerability assessments</li><li>Manage disaster recovery, backup, and business continuity planning</li></ul>6. Pre-Sales &amp; Solution Consulting<ul><li>Support sales and pre-sales teams with technical inputs</li><li>Prepare solution architecture, scope documents, and effort estimations</li><li>Participate in RFPs, demos, POCs, and technical presentations</li><li>Recommend optimal technology stacks and pricing models</li></ul>7. Team Leadership &amp; Resource Management<ul><li>Lead and mentor delivery, support, and engineering teams</li><li>Allocate resources across multiple client projects</li><li>Conduct performance reviews and skill development</li><li>Ensure team readiness for new technologies and tools</li></ul>8. Vendor &amp; Partner Management<ul><li>Coordinate with cloud providers, software vendors, and API partners</li><li>Evaluate and onboard new technology partners</li><li>Manage SLAs, contracts, and escalations with vendors</li><li>Optimize licensing and infrastructure costs for clients</li></ul>Key Skills &amp; CompetenciesTechnical Skills<ul><li>Cloud platforms (AWS / Azure / GCP)</li><li>Application architecture &amp; system integration</li><li>Databases &amp; APIs</li><li>DevOps, CI/CD</li><li>Cybersecurity fundamentals</li><li>CRM, ERP, HRMS, Messaging APIs (WhatsApp, SMS, Email)</li><li>Agile / Scrum / ITIL processes</li></ul>Client &amp; Management Skills<ul><li>Strong client communication &amp; presentation</li><li>Solution consulting &amp; problem solving</li><li>Project &amp; delivery management</li><li>Commercial awareness &amp; cost optimization</li><li>Risk and escalation management</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science / IT / Engineering</li><li>Certifications (preferred):</li><li>PMP / PRINCE2</li><li>ITIL</li><li>Cloud certifications (AWS / Azure)</li><li>Security certifications (optional)</li></ul>Experience<ul><li>6&ndash;12 years in IT / Technology Services</li><li>3&ndash;5+ years in client-facing delivery or solution management</li><li>Experience working in IT services, SaaS, or system integrator environments</li></ul>KPIs / Performance Metrics<ul><li>Client satisfaction &amp; retention</li><li>SLA compliance</li><li>Project delivery success rate</li><li>Revenue contribution / upsell support</li><li>Incident reduction &amp; system stability</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per month

Information Technology Manager

Explore 2673+ It manager in Dubai United Arab Emirates this January. Find roles across top companies and apply now to boost your career.

2673 it manager jobs IN Dubai United Arab Emirates

IT Manager

IT Manager

Group IT Manager

IT Sales Manager

IT Supervisor – Rixos Hotels UAE

IT Specialist

Information Technology Manager