it operations manager

EMKAN | إمكان

<div>
 
 Job Brief:
 
 
 The Application Support Associate Manager is responsible for managing the performance, maintenance, and support of all core business applications across Emkan&rsquo;s ecosystem. The role ensures high availability, efficiency, and continuous improvement of systems used by internal users, customers, and partners. The manager leads a team that provides Level 1&ndash;3 support, coordinates with vendors, and ensures timely resolution of incidents and service requests while maintaining compliance with service-level agreements (SLAs) and regulatory standards.
 
 
 
 
 
 
 
 
 Responsibilities:
 
 <ul>
 <li>
 Oversee day-to-day operations and support for all business-critical applications, including digital lending platforms, CRM, ERP, and integrations.
 </li>
 <li>
 Manage incident, problem, and change management processes in alignment with Emkan&rsquo;s Service Delivery Management.
 </li>
 <li>
 Serve as the primary escalation point for application issues affecting end-users and business continuity.
 </li>
 <li>
 Define, monitor, and report on SLAs, KPIs, and service performance metrics.
 </li>
 <li>
 Ensure timely resolution of incidents and service requests through root cause analysis and preventive action.
 </li>
 <li>
 Maintain a knowledge base for common application issues and resolutions.
 </li>
 <li>
 Implement and maintain application performance monitoring tools.
 </li>
 <li>
 Proactively identify and resolve performance bottlenecks.
 </li>
 <li>
 Ensure security, data integrity, and compliance of supported applications.
 </li>
 <li>
 Lead, mentor, and develop a team of application support specialists and analysts.
 </li>
 <li>
 Allocate resources effectively to meet business needs and shift coverage.
 </li>
 <li>
 Promote a culture of customer service, accountability, and continuous improvement.
 </li>
 <li>
 Ensure application support activities comply with internal policies and external regulations (e.g., SAMA, ISO, NCA).
 </li>
 <li>
 Participate in audits, business continuity planning, and disaster recovery testing.
 </li>
 <li>
 Maintain logs, reports, and documentation as per IT governance requirements.
 </li>
 <li>
 Collaborate with cross-functional teams, including development, operations, and security teams.
 </li>
 <li>
 Act as a bridge between technical teams and management to ensure effective communication.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualification and Experience:
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in IT or Business Administration or any related discipline.
 </li>
 <li>
 6 &ndash; 8 years of relevant experience in IT Banking Operations and especially in IT the development and implementation of IT applications.
 </li>
 <li>
 Strong understanding and working knowledge of application development and support for Core banking applications and mainframe environment.
 </li>
 <li>
 Ability to work in a highly dynamic environment with a strong focus on maintaining the uptime of all running applications.
 </li>
 <li>
 Deep understanding of banking applications environment is a must.
 </li>
 </ul>
 
 
</div>

Application Support Associate Manager

Qiddiya | القدية

<div>
 Qiddiya Investment Company is seeking a strategic and results-driven Manager - Business Applications Operations to lead our business applications team. In this vital role, you will be responsible for overseeing the operational performance of business applications, ensuring they align with our goals and deliver value to the organization.
 
 
 Your leadership will foster innovation, enhance user experience, and ensure that all business applications operate at peak efficiency.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensure the continuous availability, performance, and reliability of all critical business applications.
 </li>
 <li>
 Lead, mentor, and manage internal application support teams and external vendors to meet operational SLAs and KPIs.
 </li>
 <li>
 Serve as the escalation point for complex application-related incidents and problems, driving timely resolution.
 </li>
 <li>
 Oversee system upgrades, patches, and enhancements, ensuring thorough testing (UAT) and minimal business disruption.
 </li>
 <li>
 Collaborate with business units to understand operational requirements and align application functionalities accordingly.
 </li>
 <li>
 Ensure business applications are scalable and capable of supporting organizational growth, seasonal peaks, and new service launches.
 </li>
 <li>
 Drive continuous improvement initiatives for business applications to enhance user experience, efficiency, and performance.
 </li>
 <li>
 Establish and maintain application lifecycle management processes, including governance, risk management, and compliance alignment.
 </li>
 <li>
 Monitor application performance metrics and proactively address potential issues.
 </li>
 <li>
 Manage budgets related to business applications operations, including licensing, support agreements, and resource allocation
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Information Technology, or a related field; a Master's degree is preferred
 </li>
 <li>
 5+ years of experience in managing business applications, with at least 2 years in a leadership or supervisory role.
 </li>
 <li>
 Strong understanding of business application operations, lifecycle management, and IT service management practices.
 </li>
 <li>
 ITIL certification
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Comprehensive benefits package
</div>

Manager - Business Applications Operations

Deutsche Bank

<div>
 
 Position Overview
 
 
 
 
 Details of the Division and Team:
 
 
 
 Within Technology, Data and Innovation division, Group Technology and Infrastructure, Branch Technology organization has the mission to provide onshore technology services that cover the support of applications, infrastructure and end-user technologies, as well as compliance with local regulatory requirements related to Technology.
 
 
 BT provides its services to all our business lines and support functions for enablement of world-class banking capabilities to the clients.
 
 
 
 What we will offer you:
 
 
 
 A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That&rsquo;s why we are committed to providing an environment with your development and wellbeing at its center.
 
 
 
 You can expect:
 
 
 
 <ul>
 <li>
 Life Insurance
 </li>
 <li>
 Accidental Death Insurance
 </li>
 <li>
 Permanent Partial Disability Insurance
 </li>
 <li>
 Private Medical Insurance for you, your spouse and dependent children
 </li>
 <li>
 Flexible working arrangements
 </li>
 <li>
 30 days of annual paid leave, plus public holiday &amp; Flexible Working Arrangement
 </li>
 <li>
 Contributions to Employee Workplace Savings "GOSI" plan (for Saudi nationals only)
 
 
 
 </li>
 </ul>
 
 Your key responsibilities:
 
 
 
 <ul>
 <li>
 Ensure Application Operations Team provides optimum service level to business units and support functions.
 </li>
 <li>
 Ensure banking and trading applications availability and integrity. Perform regular maintenance and required changes.
 </li>
 <li>
 Assist in managing stakeholders (internal and external) communications, expectations, relationships.
 </li>
 <li>
 Take overall responsibility on monitoring applications changes, resolution of incidents and problems, including interfaces to external and global systems.
 </li>
 <li>
 Assist in delivering activities related to domestic IT landscape jointly with IT peers, business and external partners (regulator, vendor, stock exchange).
 </li>
 <li>
 Ensure that defined service operations processes are adhered to by the team and make improvement recommendations where appropriate.
 </li>
 <li>
 Participate in team related activities such as participating and leading work streams, chairing team meetings, being trained and training peers, where appropriate.
 
 
 
 </li>
 </ul>
 
 Your skills and experience:
 
 
 
 <ul>
 <li>
 5 years experience in Technology in banking or capital market sectors in Saudi Arabia.
 </li>
 <li>
 Experience in banking and trading applications (SARIE, SADAD, WATHEEQ, OMS, GTEXCHANGE).
 </li>
 <li>
 Good knowledge of underlying infrastructure domains (Unix, Oracle, Network firewalls iDMZ and eDMZ conversation matrixes, information security).
 </li>
 <li>
 ITIL/best practice service management.
 </li>
 <li>
 Ability to work in a high pace environment and virtual teams.
 </li>
 <li>
 Experience managing stakeholders&rsquo; communications and relationships. Bachelor&rsquo;s degree from an accredited college or university (focus on Computer Science).
 </li>
 <li>
 Arabic language to communicate with business partners and regulators.
 
 
 
 </li>
 </ul>
 
 How we&rsquo;ll support you:
 
 
 
 <ul>
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 Flexible working to assist you balance your personal priorities
 </li>
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 Coaching and support from experts in your team
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 A culture of continuous learning to aid progression
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 A range of flexible benefits that you can tailor to suit your needs
 </li>
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 Training and development to help you excel in your career
 
 
 
 </li>
 </ul>
 
 About us and our teams:
 
 
 
 Deutsche Bank is the leading German bank with strong European roots and a global network. click here to see what we do.
 
 
 
 Deutsche Bank &amp; Diversity
 
 
 
 Our values define the working environment we strive to create &ndash; diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
 
 
 We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
</div>

Technology Service Analyst

Smart Technology Solutions

<div><ul><li>Eliminate recurring incidents through permanent fixes</li>
<li>Build and extend automation to remove manual work</li>
<li>Lead Sev-1 and Sev-2 incidents and close within SLA</li>
<li>Coach L1 and L2 teams on tools and best practices</li>
<li>Lead complex IT projects end to end</li>
<li>Supervise service teams and drive client improvement</li>
<li>You ensure all services meet contractual and SLA commitments</li>
<li>You use data to improve service quality and reliability</li>
<li>You listen to clients and turn feedback into real technical change</li>
</ul>
Requirements<ul>
<li>
Bachelor degree in Computer Science or Information Technology</li>
<li>Professional certifications preferred ITIL Microsoft or similar</li>
<li>Minimum 8 years experience in IT support or managed services</li>
<li>Strong background in enterprise environments</li>
<li>Strong problem management and trend analysis skills</li>
<li>Hands on scripting and automation experience</li>
<li>Clear leadership during critical incidents</li>
<li>Ability to train and mentor technical teams</li>
<li>Strong client and stakeholder alignment skills</li>
<li>Proven project delivery across multiple workstreams</li>
</ul>
Benefits<ul><li><ul>
<li>
A culture of growth: Many of our leaders started in junior roles &mdash; we believe in investing in our people and growing talent from within.</li>
<li>Continuous feedback: We don&rsquo;t wait for annual reviews &mdash; we believe in real-time coaching and development.</li>
<li>Supportive &amp; collaborative vibes: We're all about learning together, cheering each other on, and diving into challenges as a team.</li>
<li>A space for every personality: Love socializing? You&rsquo;ll thrive in our lively environment where conversation and connection are key. Prefer quiet focus? We&rsquo;ve got dedicated Focus Rooms perfect for deep work.</li>
<li>Flexible work options: Enjoy up to 6 Work from Home days per month &mdash; balance that works for you.</li></ul></li></ul></div>

Senior IT Services Engineer

Almajdouie

Create a job alert for similar positionsSummary: An Operations Manager position in Riyadh is available for assisting Chinese companies with business registration in Saudi Arabia. Support will be provided for establishment processes and external activities. Fluency in Arabic and English is required, alongside strong communication skills for effective collaboration.Summary: We seek a highly skilled Senior Operations Manager to enhance efficiency and drive strategic initiatives in the fashion sector. This role requires a deep understanding of retail operations and a proactive approach to leadership. You will oversee daily operations and ensure alignment with organizational goals while fostering a culture of excellence. Excellent communication and analytical skills are essential for managing teams and improving operational performance.Summary: We seek a skilled Operations Manager to oversee our fashion retail recruitment agency in Riyadh. The ideal candidate has strong operations management experience in retail, especially fashion, and the ability to lead a dedicated team. You will enhance service delivery, develop effective operational strategies, and build key client relationships while ensuring compliance with industry standards.Summary: This role involves overseeing daily operational plans and managing teams to ensure contract objectives are met. Responsibilities include monitoring performance indicators, addressing field challenges regularly, and contributing to service quality improvements. The ideal candidate will have strong leadership skills and experience in resource planning and management.Summary: Seeking a results-driven Operations Manager to oversee daily operations at a leading HR Outsourcing agency in Riyadh, Saudi Arabia. This role requires strong leadership and strategic thinking in retail recruitment, focusing on baby care brands. The ideal candidate will enhance operational efficiency, client satisfaction, and team performance by implementing best practices and ensuring compliance with industry standards.Summary: A Senior Manager (Operations) position is available in Riyadh, overseeing a flagship center's performance and ensuring service excellence. Responsibilities include optimizing management, enhancing customer experience, and driving revenue growth. Strong leadership and operational management experience in hospitality or facilities management is required, with a focus on client satisfaction and team development.Summary: An Operations Manager is needed in Riyadh, Saudi Arabia to develop and implement strategies that align with company goals. Responsibilities include overseeing daily operations, conducting market studies, and managing budgets. Strong leadership and analytical skills are required for this role, which demands a Bachelor's degree in Business Administration or a related field and at least 8 years of experience in operations management.Summary: A proactive Operations Manager is needed in Riyadh to oversee daily operations and enhance business processes. The ideal candidate will have experience in e-commerce management, strong organizational skills, and effective collaboration abilities. Responsibilities include managing supply chain operations, maintaining communication with stakeholders, and ensuring compliance with industry standards. Proficiency in MS Office, excellent communication skills, and experience with online stores are essential.Summary: Drive business growth as a Freight Forward Operations Manager in Riyadh, Saudi Arabia, where you will lead business development, pricing strategies, and operational excellence. Your role ensures the seamless execution of shipments while fostering client relationships and managing a high-performing team. Ideal candidates possess strong leadership, negotiation skills, and extensive experience in freight forwarding and logistics.Summary: The Service Desk Operations Manager role involves overseeing the IT service desk operations to ensure effective management of support requests and customer service. A Bachelor's or Master's degree in IT or a related field is required along with 5-10 years of managerial experience in large organizations. Strong knowledge of ITIL principles and exceptional leadership skills are essential for improving user satisfaction and overall performance within the team.Summary: A Senior Manager, Production - CPU position is available in Riyadh, Saudi Arabia. Responsibilities include overseeing CPU production activities, ensuring adherence to quality standards, and optimizing resource utilization to achieve company goals. Strong leadership and communication skills are essential for managing staff and maintaining operational efficiency.Summary: An experienced HSE Manager is needed in Riyadh, Saudi Arabia, with at least 5 years of HSE management experience. Responsibilities include implementing health, safety, and environmental policies, conducting audits, and overseeing training programs. The ideal candidate will possess strong communication skills, a relevant degree, and fluency in English and Arabic.Summary: Seeking a strategic leader to oversee business operations across APJMEA, driving growth, sales performance, and operational excellence. This role involves collaborating with regional executives, leading high-impact teams, optimizing sales analytics, and ensuring process innovation. Candidates should have experience with enterprise software, strong analytical skills, and proven cross-region management abilities to support scalable success and regional alignment.Summary: Manage operations within a high-end community in Riyadh, ensuring facilities, services, and resident engagement meet quality standards. Oversee maintenance, security, and community activities, develop procedures, handle residents' inquiries, and control budgets to enhance the overall living experience. Candidate should have a background in property or community management, strong leadership skills, and a customer-focused approach to deliver exceptional service.Summary: Seeking an Area Manager in Riyadh to oversee operations, promote safety, analyze performance, and lead team efforts in a fast-paced logistics environment. This role involves managing daily tasks, implementing process improvements, and collaborating with cross-functional teams to meet customer demands. Candidates should have experience in warehouse logistics, data analysis, and excellent communication skills, with flexibility to work various shifts including nights and weekends.Summary: We are seeking a Senior Manager in Operations Planning & Support to oversee strategic operations and improve process efficiency. The role involves coordinating cross-functional teams, analyzing operational data, and implementing support strategies to enhance overall performance. Candidates should have proven leadership skills, extensive experience in operations management, and strong analytical abilities to drive continuous improvements.Summary: An Operations Manager position is available in Riyadh, Saudi Arabia, focusing on streamlining logistics for heavy trucks and expanding Naqla's fleet. Responsibilities include overseeing daily trucking activities, designing workflows, managing vendor contracts, and ensuring service standards are met. Experience in Saudi logistics, fleet management, and vendor negotiations is essential for success. The role aims to improve operational efficiency, reduce turnaround times, and support company growth.Company Description Jobs for Humanity is partnering with CSK to build an inclusive and just employment ecosystem. Therefore, we prioritize Summary: Seeking a Head of Operations in Riyadh to oversee the end-to-end performance of school programs in Saudi Arabia. This role involves managing daily operations, leading cross-functional teams, designing scalable processes, and ensuring seamless delivery of educational initiatives. The ideal candidate has extensive experience in strategic operations, project management, and team leadership within educational or high-complexity environments. Bring your expertise to shape the future of education in the region.Summary: Seeking an Operations Manager for Autos in Riyadh to oversee and optimize all aspects of automotive operations, including dealerships, logistics, and customer service. The role involves developing scalable strategies, monitoring KPIs, and leading a high-performing team to enhance efficiency and customer satisfaction. Ideal candidates will have over 5 years of experience in operations, strong leadership skills, and a deep understanding of supply chain and automotive processes.

Mining Manager Jobs in Riyadh

ACWA Power

<div>
 
 The Cyber Operations and Threat &amp; Vulnerability Manager (IT &amp; OT) is responsible for overseeing cybersecurity operations, threat detection, vulnerability management, and risk mitigation across both Information Technology (IT) and Operational Technology (OT) environments. This role ensures the organization&rsquo;s IT and OT infrastructures are protected from evolving cyber threats, vulnerabilities, and risks. The manager leads efforts to detect, assess, and remediate security weaknesses while coordinating responses to mitigate potential impacts on both digital and physical systems. This role is critical in ensuring the security posture of the entire organization, encompassing both traditional IT systems and specialized OT environments such as Industrial Control Systems (ICS) and SCADA.
 
 
 
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 
 
 
 
 
 Cyber Operations Oversight (IT &amp; OT):
 
 
 
 
 
 <ul>
 <li>
 Manage and oversee daily cyber operations across both IT and OT environments, ensuring consistent security monitoring, incident response, and threat detection.
 </li>
 <li>
 Lead the Security Operations Center (SOC) to monitor and respond to cyber threats in real-time, ensuring a unified approach for both IT and OT infrastructures.
 </li>
 <li>
 Implement and enforce security policies, procedures, and controls tailored to the specific needs of both IT and OT systems, ensuring alignment with industry best practices and regulatory requirements.
 </li>
 </ul>
 
 
 
 
 
 Threat Detection &amp; Response (IT &amp; OT):
 
 
 
 
 
 <ul>
 <li>
 Oversee threat detection and response efforts across the organization using SIEM, XDR, and other specialized security tools for both IT and OT environments.
 </li>
 <li>
 Develop and implement incident response playbooks, ensuring they address potential threats to both IT systems (e.g., networks, servers, endpoints) and OT systems (e.g., SCADA, ICS, PLCs).
 </li>
 <li>
 Work closely with threat intelligence teams to stay updated on emerging threats, vulnerabilities, and attack vectors targeting both IT and OT infrastructures.
 </li>
 </ul>
 
 
 
 
 
 Threat Detection &amp; Response (IT &amp; OT):
 
 
 
 
 
 <ul>
 <li>
 Oversee threat detection and response efforts across the organization using SIEM, XDR, and other specialized security tools for both IT and OT environments.
 </li>
 <li>
 Develop and implement incident response playbooks, ensuring they address potential threats to both IT systems (e.g., networks, servers, endpoints) and OT systems (e.g., SCADA, ICS, PLCs).
 </li>
 <li>
 Work closely with threat intelligence teams to stay updated on emerging threats, vulnerabilities, and attack vectors targeting both IT and OT infrastructures.
 </li>
 </ul>
 
 
 
 
 
 Threat Detection &amp; Response (IT &amp; OT):
 
 
 
 
 
 <ul>
 <li>
 Oversee threat detection and response efforts across the organization using SIEM, XDR, and other specialized security tools for both IT and OT environments.
 </li>
 <li>
 Develop and implement incident response playbooks, ensuring they address potential threats to both IT systems (e.g., networks, servers, endpoints) and OT systems (e.g., SCADA, ICS, PLCs).
 </li>
 <li>
 Work closely with threat intelligence teams to stay updated on emerging threats, vulnerabilities, and attack vectors targeting both IT and OT infrastructures.
 </li>
 </ul>
 
 
 
 
 
 Security Engineering &amp; Hardening (IT &amp; OT):
 
 
 
 
 
 <ul>
 <li>
 Work with IT and OT engineering teams to implement security best practices during the design, development, and deployment of new systems.
 </li>
 <li>
 Ensure that all IT and OT systems are hardened against known vulnerabilities and emerging attack vectors by applying patches, configurations, and security controls
 </li>
 </ul>
 
 
 
 
 
 Incident Response &amp; Coordination (IT &amp; OT):
 
 
 
 
 
 <ul>
 <li>
 Lead the organization&rsquo;s incident response efforts across IT and OT systems, ensuring rapid identification, containment, and remediation of security incidents.
 </li>
 <li>
 Coordinate cross-functional teams, including IT, OT, forensics, and legal, to ensure a cohesive response to major incidents affecting both environments.
 </li>
 <li>
 Perform post-incident analysis and root cause investigations to identify gaps in security controls and improve future incident response capabilities.
 </li>
 </ul>
 
 
 
 
 
 Security Monitoring &amp; Optimization (IT &amp; OT):
 
 
 
 
 
 <ul>
 <li>
 Continuously monitor the effectiveness of security tools and processes across IT and OT environments, ensuring timely detection and response to potential threats.
 </li>
 <li>
 Work with the threat detection and threat hunting teams to optimize security monitoring tools and improve alert accuracy for both IT and OT systems.
 </li>
 <li>
 Leverage insights from threat intelligence and threat hunting activities to enhance proactive threat detection and response capabilities.
 </li>
 </ul>
 
 
 
 
 
 Collaboration with Cross-Functional Teams:
 
 
 
 
 
 <ul>
 <li>
 Collaborate with IT, OT, and business stakeholders to ensure security operations align with organizational goals and risk management strategies.
 </li>
 <li>
 Work closely with compliance teams to ensure that both IT and OT environments meet regulatory requirements such as NCA, NIST, ISO 27001, NERC-CIP, and ISA/IEC 62443.
 </li>
 </ul>
 
 
 
 
 
 Collaboration with Cross-Functional Teams:
 
 
 
 
 
 <ul>
 <li>
 Collaborate with IT, OT, and business stakeholders to ensure security operations align with organizational goals and risk management strategies.
 </li>
 <li>
 Work closely with compliance teams to ensure that both IT and OT environments meet regulatory requirements such as NIST, ISO 27001, NERC-CIP, and ISA/IEC 62443.
 </li>
 </ul>
 
 
 
 
 
 Security Awareness &amp; Training (IT &amp; OT):
 
 
 
 
 
 <ul>
 <li>
 Develop and implement security awareness programs tailored to both IT and OT personnel, ensuring employees understand potential threats and the importance of following security policies.
 </li>
 <li>
 Conduct training sessions for IT and OT teams on incident response, vulnerability management, and secure system configurations
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS :
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Cybersecurity, Information Technology, Computer Science, Engineering, or a related field (master&rsquo;s degree preferred).
 </li>
 <li>
 6+ years of experience in cybersecurity operations, incident response, or vulnerability management, with experience in OT environments such as ICS/SCADA.
 </li>
 <li>
 Experience managing cybersecurity programs that span both IT and OT environments.
 </li>
 <li>
 Proficiency in SIEM platforms, XDR, and other monitoring tools for both IT and OT infrastructures.
 </li>
 <li>
 Strong hands-on experience with vulnerability management tools (e.g., Tenable, Qualys, Nessus, OT-specific platforms).
 </li>
 <li>
 Deep understanding of IT security controls as well as OT-specific controls for ICS, SCADA, and PLC systems.
 </li>
 <li>
 Knowledge of threat intelligence, incident response, and forensics in both IT and OT environments.
 </li>
 </ul>
 
 
</div>

Cyber Operations and Threat & Vulnerability Manager (IT & OT)

Almarai - المراعي

<div>
 
 
 The Company:
 
 
 
 Almarai is the world&rsquo;s largest vertically integrated dairy and the region&rsquo;s largest food and beverage manufacturing and distribution company. Headquartered in the Kingdom of Saudi Arabia, Almarai Company is ranked as the #1 FMCG Brand in the MENA region and is a market leader in all its categories across the GCC. Almarai currently employs over 40,000 employees servicing some 220,000 retail outlets across GCC, Egypt and Jordan and has reported net income of SAR 2.31 billion on sales of SAR 20.97 billion in 2024. For more details, please visit our website &ndash; www.almarai.com.
 
 
 An aggressive expansion program together with acquisitions in new vertical markets have created an exciting opportunity to join a dynamic multinational team dedicated to furthering growth plans for the group.
 
 
 
 
 
 
 About the Role:
 
 
 
 
 IT Systems Manager
 
 
 
 
 Core Purpose of the job:
 
 
 
 To perform a variety of professional, technical and analytical duties in the operation of the enterprise class systems, client/Servers and desktop computer technology. Ensure the study and implementation of the future technology products, and integration with the existing services.
 
 
 
 
 
 
 Requirements:
 
 
 
 Potential candidates must meet the requirements mentioned below:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science.
 </li>
 <li>
 8 years of experience in IT services delivery and IT projects.
 </li>
 <li>
 Practical experience with ITIL framework.
 </li>
 <li>
 Certified Lead Disaster Recovery Manager (DR Manager).
 </li>
 <li>
 Certified Data Centre Operations Manager (CDOM).
 </li>
 <li>
 Microsoft Certified Systems Engineer (MCSE) or equivalent.
 </li>
 <li>
 PMP &amp; Azure Administrator Associate are preferable.
 </li>
 <li>
 Excellent verbal and written communication skills in both Arabic &amp; English.
 </li>
 </ul>
 
 
 
 
 
 Almarai offers a competitive package, generous leave, medical coverage, discretionary bonus, training, and development etc.
 
 
 
 
 This is a great opportunity to join a successful and expanding global business, offering an excellent remuneration and benefits package.
 
 
</div>

IT Systems Manager

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