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it specialist

RATP Dev Mobility Cairo

<div>
 
 Job Purpose
 
 
 
 The IT Specialist plays a key role in supporting the organization&rsquo;s IT operations by ensuring the smooth functioning of computer systems and related technologies. The purpose of this role is to provide end users with reliable support so they can effectively carry out their daily work tasks.
 
 
 The position requires the ability to receive, prioritize, document, and resolve help requests raised by end users. This often includes direct hands-on technical assistance, proactive communication, and timely escalation of issues when needed. By maintaining system reliability and user satisfaction, the IT Specialist contributes directly to the overall performance and efficiency of the department.
 
 
 
 Responsibilities/Duties
 
 
 
 
 Profil de candidat recherch&eacute; :
 
 
 
 
 User Support &amp; Issue Resolution
 
 
 
 <ul>
 <li>
 Provide first-line support by receiving and accurately diagnosing user incidents, ensuring that problems are clearly understood before initiating corrective actions.
 </li>
 <li>
 Resolve issues independently whenever possible and escalate cases promptly to higher support levels if the resolution is beyond the assigned authority or expertise.
 </li>
 <li>
 Ensure that all communication with users is carried out in a clear, professional, and service-oriented manner, reinforcing user confidence in the IT function.
 </li>
 <li>
 Participate actively in on-call or after-hours support schedules, providing continuity of IT services outside regular working hours.
 
 
 </li>
 </ul>
 
 Service Management
 
 
 
 <ul>
 <li>
 Adhere to and help enforce established Service Level Agreements (SLAs), ensuring that user requests and incidents are addressed within agreed timeframes.
 </li>
 <li>
 Document all actions taken in response to incidents or service requests, maintaining accurate records in the ticketing and tracking systems.
 </li>
 <li>
 Assist in managing IT tools, equipment, and resources, ensuring they are maintained in proper working condition and used responsibly.
 </li>
 <li>
 Carry out additional duties assigned by the IT Support Supervisor, supporting the team&rsquo;s overall goals and operational priorities.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 ESSENTIAL QUALIFICATIONS, KNOWLEDGE &amp; EXPERIENCE
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science, IT, computer engineering, or any related field.
 </li>
 <li>
 A strong command of both English and Arabic is required, with fluency in speaking, reading, and writing. Knowledge of French is considered an additional advantage.
 </li>
 <li>
 Solid knowledge of Microsoft Office applications and their practical use in a business environment.
 </li>
 <li>
 Familiarity with Microsoft Desktop Operating Systems and Windows Server administration is required to effectively support end users.
 
 
 </li>
 </ul>
 
 Knowledge
 
 
 
 <ul>
 <li>
 A working understanding of computer networking, including the basic configuration and troubleshooting of switches, routers, and wireless access points.
 </li>
 <li>
 Familiarity with the operation and maintenance of print drivers, print servers, and multifunction printers.
 </li>
 <li>
 Ability to communicate emerging problems or recurring issues to supervisors in a timely and structured manner.
 </li>
 <li>
 Demonstrated ability to interpret and work with technical documentation, including work orders, instruction sheets, and system-related manuals.
 </li>
 <li>
 Awareness of IT and software assurance practices, including cyber security, system recovery, software licensing, and IT security fundamentals.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 3-5 years&rsquo; professional experience in an IT support or technician role.
 </li>
 <li>
 Hands-on experience in supporting and troubleshooting Windows Operating Systems, O365 Suite of Applications, and general computer hardware.
 </li>
 <li>
 Exposure to enterprise applications and systems such as ERP systems, SharePoint, Maximo, and MS O365.
 </li>
 <li>
 Experience in monitoring, supporting, and maintaining computers, software applications, and accessories in a professional setting.
 </li>
 <li>
 Practical experience working with service delivery based on SLAs, ensuring responsiveness and accountability.
 
 
 </li>
 </ul>
 
 Desired Behaviors &amp; Experiences
 
 
 
 <ul>
 <li>
 The ability to plan and organize work effectively to meet set deadlines and deliver on commitments.
 </li>
 <li>
 A calm and constructive approach when faced with conflict or high-pressure situations, showing resilience and problem-solving ability.
 </li>
 <li>
 A proactive, dependable, and disciplined attitude toward assigned tasks, with a willingness to take initiative.
 </li>
 <li>
 Strong communication and interpersonal skills, enabling effective collaboration with colleagues, supervisors, and end users.
 </li>
 <li>
 A cooperative team spirit that encourages knowledge sharing and mutual support within the IT team.
 </li>
 <li>
 Accountability for work outcomes, demonstrating integrity and commitment to service quality in every task undertaken.
 </li>
 </ul>
</div>

IT Specialist

Breadfast

<div>
 
 
 Role Objectives
 
 
 
 The IT Specialist II is responsible for managing and resolving complex technical issues that arise beyond the scope of the IT HelpDesk and junior IT staff.
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 Handle more complex technical issues escalated from IT HelpDesk and IT Specialists.
 </li>
 <li>
 Design and implement improvements and updates.
 </li>
 <li>
 Troubleshoot and resolve advanced hardware, network, and software problems.
 </li>
 <li>
 Manage and configure servers, firewalls, and other network infrastructure.
 </li>
 <li>
 Oversee system security and data protection policies and procedures.
 </li>
 <li>
 Provide support for virtualization technologies (e.g., VMware, Hyper-V).
 </li>
 <li>
 Administer cloud-based services and platforms (Google, AWS, Azure).
 </li>
 <li>
 Conduct network performance monitoring and identify optimization opportunities.
 </li>
 <li>
 Assist in the planning and implementation of large IT projects.
 </li>
 <li>
 Mentor junior IT staff and help them resolve complex technical issues.
 </li>
 </ul>
 
 
 
 
 
 REQUIRED EDUCATION, KNOWLEDGE, AND SKILLS
 
 
 <ul>
 <li>
 Minimum of 2 years of experience in IT or a related field, with proven expertise in advanced technical troubleshooting.
 </li>
 <li>
 Strong knowledge of server management, networking principles, and security protocols.
 </li>
 <li>
 Proficiency in virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., Google Cloud, AWS, Azure).
 </li>
 <li>
 Excellent problem-solving skills and the ability to work under pressure.
 </li>
 <li>
 Strong communication and interpersonal skills, with a commitment to providing exceptional support.
 </li>
 <li>
 Relevant certifications (e.g., CompTIA Network+, Security+, or similar) are highly desirable.
 </li>
 </ul>
 
 
</div>

IT Specialist II

Henkel

<div>
 
 About This Position
 
 
 
 This position is part of the Global Business Solutions (GBS+), IT Department, supporting Henkel&rsquo;s Adhesive Technologies innovations. The position combines IT expertise with a strong understanding of chemistry, enabling seamless collaboration between technology and product innovation.
 
 
 
 Your Role
 
 
 
 <ul>
 <li>
 Steers projects and activities independently for and with other remote Henkel adhesives innovation locations &amp; Global central IT team.
 </li>
 <li>
 Pilot advanced tools &amp; technologies (cloud services) to design, build and run data-driven solutions contributing to digitalization strategy.
 </li>
 <li>
 Work with stakeholders to identify bottlenecks in existing processes and opportunities to leverage advanced analytics.
 </li>
 <li>
 Responsible for extracting data by various means, data cleansing (manually, semi-automatically, automatically)
 </li>
 <li>
 Performs data pre-processing routines for data ingestion &amp; data reconciliation across systems.
 </li>
 <li>
 Generate Insights and building dashboards using different methods, tools, and platforms while integrating existing and new data sources into the purchasing universe.
 
 
 </li>
 </ul>
 
 YOUR SKILLS
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Network Engineering, Business informatics, Chemistry or any relevant study (background in Chemistry is considered a strong advantage)
 </li>
 <li>
 1-3 years of relevant work experience and good to have Chemistry background
 </li>
 <li>
 Proficient experience using statistical analysis (Python and SQL)
 </li>
 <li>
 Mandatory Experience in Data Visualization (Power BI)
 </li>
 <li>
 Preferrable experience in Microsoft Azure (DevOps, machine learning, data bricks, etc.) &amp; SAP Processes
 </li>
 <li>
 Fluent English speaker with excellent communication skills and teamwork abilities
 </li>
 <li>
 Proficient user of MS Office applications (Word, Excel, and PowerPoint)
 
 
 </li>
 </ul>
 Henkel is an equal opportunity employer. We look for a diverse team of individuals who possess different backgrounds, experiences, and mindsets.
</div>

Innovation Data Analyst

Alkan CIT

<div>
 
 We are seeking a proactive
 
 Technical Talent Acquisition Specialist
 
 who is fluent in English to manage the end-to-end recruitment process for technical and IT-related positions.
 
 
 
 
 
 
 Job Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Manage the full recruitment cycle for technical roles (e.g., software engineers, network/security engineers, IT support, presales engineers, etc.).
 </li>
 <li>
 Source candidates using multiple channels.
 </li>
 <li>
 Conduct initial screening interviews in both French and English to assess skills, motivation, and cultural fit.
 </li>
 <li>
 Coordinate and schedule technical interviews with hiring teams.
 </li>
 <li>
 Maintain and update recruitment reports.
 </li>
 <li>
 Build and maintain a pipeline of qualified technical talent for future openings.
 </li>
 <li>
 Ensure a positive candidate experience throughout the hiring process.
 </li>
 </ul>
 
 
 
 
 
 Required Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 2-4 years of experience in technical or IT recruitment
 </li>
 <li>
 Fluency in English (both spoken and written) is a must.
 </li>
 <li>
 Fluency in French (both spoken and written) is a Plus.
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 High level of professionalism and attention to detail.
 </li>
 </ul>
 
 
</div>

Technical Talent Acquisition Specialist

Magnet

<div>
 
 
 About the Job
 
 
 
 
 
 
 
 Employer Overview
 
 
 
 A fast-growing premium artisan bakery established in 2019 and headquartered in New Cairo. The company is known for its handcrafted pastries, desserts, and gourmet treats, delivering exceptional quality and creativity. With multiple branches across the city, it continues to expand while maintaining a dynamic and passionate work culture.
 
 
 
 
 
 
 Job Summary
 
 
 
 Purchasing Specialist will be responsible for overseeing stock levels, tracking inventory movement, and coordinating with suppliers to ensure smooth and efficient supply chain operations. This role is critical in maintaining optimal inventory availability in alignment with company policies and operational needs.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 &bull; Monitor and manage all inventory in the main warehouse
 
 
 &bull; Set and review Minimum Order Quantities (MOQs) in accordance with company policy
 
 
 &bull; Ensure optimal stock levels to support daily business operations
 
 
 &bull; Coordinate with suppliers and warehouse teams regarding purchase orders and goods receiving
 
 
 &bull; Maintain professional relationships with suppliers while ensuring proper supply chain practices
 
 
 
 
 
 
 Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in a relevant field
 
 
 &bull; Minimum 2 years of experience in inventory or warehouse roles, preferably within the F&amp;B industry
 
 
 &bull; Good working knowledge of MS Office and Odoo systems
 
 
 &bull; Strong communication and teamwork skills
 
 
 &bull; Flexible, adaptable to changing business needs, and eager to learn
 
</div>

Purchasing Specialist

Hill International, Inc.

<div>
 
 Hill International, Inc. is now hiring #Finance Professionals !
 
 
 
 
 
 We are hiring #Finance Professionals to join our Finance Department in Cairo, Egypt.
 
 
 
 
 
 Positions Available:
 
 
 Finance Specialist &ndash; #Collections_Receipts
 
 
 Finance Specialist &ndash; #Reporting_Systems
 
 
 
 
 
 Requirements (Both Positions):
 
 
 
 
 
 &squf;️ Minimum 7 years&rsquo; experience preferably in finance within engineering or construction industry
 
 
 &squf;️ Strong knowledge of project-based accounting and cost control
 
 
 &squf;️ Bachelor&rsquo;s degree in Accounting or Finance (CPA / CMA is a plus)
 
 
 &squf;️ Proficiency in ERP systems with strong analytical skills
 
 
 &squf;️ Excellent English communication skills
 
 
 
 
 
 Additional Requirements:
 
 
 ✅ Collections role: Experience in collection receipts and receivables management
 
 
 ✅ Reporting role: Expertise in financial reporting, Vantage Point, Oracle, and engineering background
 
</div>

Finance Specialist

Made In Earth

<div>
 
 Made in Earth is searching for motivated
 
 Senior
 
 
 Sales Specialist
 
 to join our growing marketing team at
 
 Made In Earth
 
 . The ideal candidate preferably to have previous experience in
 
 marketing agencies
 
 and a understanding of digital marketing services.&nbsp;
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 from 3 to 5 years of proven experience as a Sales Specialist in a Marketing Agency.
 </li>
 <li>
 Strong understanding of digital marketing services.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Strong follow-up and closing skills.
 </li>
 <li>
 Very good command of English (spoken &amp; written).
 </li>
 <li>
 Experience with CRM systems is a plus.
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Identify and target potential clients for marketing services.
 </li>
 <li>
 Present and sell company services (Social Media, Performance Marketing, Branding, Content Creation, etc.).
 </li>
 <li>
 Build and maintain strong client relationships.
 </li>
 <li>
 Understand client needs and propose suitable marketing solutions.
 </li>
 <li>
 Prepare and follow up on proposals and contracts.
 </li>
 <li>
 Achieve monthly and quarterly sales targets.
 </li>
 <li>
 Coordinate with the marketing and operation teams to ensure client satisfaction.
 </li>
 <li>
 Stay updated with market trends and competitor activities.
 </li>
 <li>
 Maintain accurate records of sales activities and client data.
 </li>
 </ul>
</div>

Senior Sales Specialist

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