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digital strategy manager / consultant Jobs in Riyadh

digital strategy manager / consultant

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Accenture

<div>Technology Strategy/Enterprise Architect Consultant &ndash; Telecom Sector
Location: Riyadh, Saudi Arabia
About Accenture
Accenture is a leading global professional services company that helps the world&rsquo;s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services&mdash;creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 799,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world&rsquo;s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360&deg; value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360&deg; value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
Accenture Strategy &amp; Consulting
In today&rsquo;s world, business leaders want to rapidly and confidently reinvent to increase resilience, mitigate risk, and grow with sustainable value. That&rsquo;s where Accenture Strategy &amp; Consulting comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, and many other specialized skills to co-create each client&rsquo;s unique path to reinvention. You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients.
Key Responsibilities<ul><li>
Drive rigorous and structured approach to identifying and solving complex technology business problems that leads to strategic insights</li><li>
Identify/prioritize value creation opportunities at the intersection of business and technology based on assessment activities and an understanding of high-level visions, performance gaps, and needs</li><li>
Lead independently small engagements or stream of work end-to-end across all delivery components: client satisfaction, value delivered, teams management, financials, etc.</li><li>
Identify and nurture pull-through business opportunities, support business development effort with client and Accenture teams until successful sale closure</li><li>
Collaborate with clients and within Accenture to align their business and technology priorities</li><li>
Develop content knowledge and share through pro-active involvement in technology strategy operations and community of practices</li><li>
Lead the creation of well-articulated thought leadership assets that present innovative insights, knowledge, guidance and recommendations on a specific market-relevant technology strategy domain</li><li>
Interaction with senior management at a client and/or Accenture to steer recommendations and obtain buy-in on matters that may require alternate approach</li></ul>
Key Skills<ul><li>
Strong data-driven consulting with focus on business and technology value architecting and realization</li><li>
Ability to act independently to determine methods and procedures on assignments</li><li>
Management of team efforts at a client or within Accenture</li><li>
Ability to pull-through business opportunities</li><li>
Experience and understanding of core technology strategy offerings &ndash; IT &amp; Digital technology strategy, enterprise architecture, operating model, data &amp; analytics, cloud</li><li>
Experience in technology advisory and/or implementation</li><li>
Industry experience in telecommunication or related industries either directly or through consulting engagements</li><li>
Pro-actively acquired business knowledge beyond technical role or via business school i.e. MBA</li></ul>
#LI-EU</div>
 
<div>External Hire Archetype<ul><li>
Minimum 4-8 years of total work experience - at least 3 years in IT/Digital technology strategy</li><li>
Proven and relevant past consulting experience; alternatively strong in-house IT &amp; Digital strategy / enterprise architecture division / advanced startup / pre-sales roles (and demonstration of intrinsic consulting skills)</li><li>
Arabic speaking and fluent English</li></ul> 
Why join us?<ul><li>
We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues</li><li>
You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools</li><li>
Flexible work arrangements and a range of benefits including competitive rewards</li><li>
You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends</li><li>
You will also have opportunities to make a difference to the communities in which we work and live</li></ul>
Next Steps
If this sounds like the ideal role, career and company for you, click below to apply.
To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
Accenture Middle East: LinkedIn, Instagram, Facebook, Twitter, YouTube
#LI-EU</div>

Technology Strategy/Enterprise Architect Consultant – Telecom Sector

<div>Technology Strategy/Enterprise Architect Consultant &ndash; Travel Sector
Location: Riyadh, KSA
About Accenture
Accenture is a leading global professional services company that helps the world&rsquo;s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services&mdash;creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 799,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world&rsquo;s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360&deg; value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360&deg; value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
Accenture Strategy &amp; Consulting
In today&rsquo;s world, business leaders want to rapidly and confidently reinvent to increase resilience, mitigate risk, and grow with sustainable value. That&rsquo;s where Accenture Strategy &amp; Consulting comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, and many other specialized skills to co-create each client&rsquo;s unique path to reinvention. You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients.
Key Responsibilities<ul><li>
Drive rigorous and structured approach to identifying and solving complex technology business problems that leads to strategic insights</li><li>
Identify/prioritize value creation opportunities at the intersection of business and technology based on assessment activities and an understanding of high-level visions, performance gaps, and needs</li><li>
Lead independently small engagements or stream of work end-to-end across all delivery components: client satisfaction, value delivered, teams management, financials, etc.</li><li>
Identify and nurture pull-through business opportunities, support business development effort with client and Accenture teams until successful sale closure</li><li>
Collaborate with clients and within Accenture to align their business and technology priorities</li><li>
Develop content knowledge and share through pro-active involvement in technology strategy operations and community of practices</li><li>
Lead the creation of well-articulated thought leadership assets that present innovative insights, knowledge, guidance and recommendations on a specific market-relevant technology strategy domain</li><li>
Interaction with senior management at a client and/or Accenture to steer recommendations and obtain buy-in on matters that may require alternate approach</li></ul>
#LI-EU</div>
 
<div>Key Skills<ul><li>
Strong data-driven consulting with focus on business and technology value architecting and realization</li><li>
Ability to act independently to determine methods and procedures on assignments</li><li>
Management of team efforts at a client or within Accenture</li><li>
Ability to pull-through business opportunities</li><li>
Experience and understanding of core technology strategy offerings &ndash; IT &amp; Digital technology strategy, enterprise architecture, operating model, data &amp; analytics, cloud</li><li>
Experience in technology advisory and/or implementation</li><li>
Industry experience in travel, hospitality, aviation, or related industries either directly or through consulting engagements</li><li>
Pro-actively acquired business knowledge beyond technical role or via business school i.e. MBA</li></ul>
External Hire Archetype<ul><li>
Minimum 4-8 years of total work experience - at least 3 years in IT/Digital technology strategy</li><li>
Proven and relevant past consulting experience; alternatively strong in-house IT &amp; Digital strategy / enterprise architecture division / advanced startup / pre-sales roles (and demonstration of intrinsic consulting skills)</li><li>
Arabic speaking preferred and fluent English</li></ul> 
Why join us?<ul><li>
We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues</li><li>
You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools</li><li>
Flexible work arrangements and a range of benefits including competitive rewards</li><li>
You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends</li><li>
You will also have opportunities to make a difference to the communities in which we work and live</li></ul>
Next Steps
If this sounds like the ideal role, career and company for you, click below to apply.
To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
Accenture Middle East: LinkedIn, Instagram, Facebook, Twitter, YouTube
#LI-EU</div>

Technology Strategy/Enterprise Architect Consultant – Travel Sector

<div>Technology Strategy/Enterprise Architect Consultant &ndash; Public Sector
Location: Riyadh, Saudi Arabia
About Accenture
Accenture is a leading global professional services company that helps the world&rsquo;s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services&mdash;creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 799,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world&rsquo;s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360&deg; value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360&deg; value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
Accenture Strategy &amp; Consulting
In today&rsquo;s world, business leaders want to rapidly and confidently reinvent to increase resilience, mitigate risk, and grow with sustainable value. That&rsquo;s where Accenture Strategy &amp; Consulting comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, and many other specialized skills to co-create each client&rsquo;s unique path to reinvention. You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients.
Key Responsibilities<ul><li>
Drive rigorous and structured approach to identifying and solving complex technology business problems that leads to strategic insights</li><li>
Identify/prioritize value creation opportunities at the intersection of business and technology based on assessment activities and an understanding of high-level visions, performance gaps, and needs</li><li>
Lead independently small engagements or stream of work end-to-end across all delivery components: client satisfaction, value delivered, teams management, financials, etc.</li><li>
Identify and nurture pull-through business opportunities, support business development effort with client and Accenture teams until successful sale closure</li><li>
Collaborate with clients and within Accenture to align their business and technology priorities</li><li>
Develop content knowledge and share through pro-active involvement in technology strategy operations and community of practices</li><li>
Lead the creation of well-articulated thought leadership assets that present innovative insights, knowledge, guidance and recommendations on a specific market-relevant technology strategy domain</li><li>
Interaction with senior management at a client and/or Accenture to steer recommendations and obtain buy-in on matters that may require alternate approach</li></ul>
Key Skills<ul><li>
Strong data-driven consulting with focus on business and technology value architecting and realization</li><li>
Ability to act independently to determine methods and procedures on assignments</li><li>
Management of team efforts at a client or within Accenture</li><li>
Ability to pull-through business opportunities</li><li>
Experience and understanding of core technology strategy offerings &ndash; IT &amp; Digital technology strategy, enterprise architecture, operating model, data &amp; analytics, cloud</li><li>
Experience in technology advisory and/or implementation</li><li>
Industry experience in public sector or government owned entities directly or through consulting engagements</li><li>
Pro-actively acquired business knowledge beyond technical role or via business school i.e. MBA</li></ul>
#LI-EU</div>
 
<div>External Hire Archetype<ul><li>
Minimum 4-8 years of total work experience - at least 3 years in IT/Digital technology strategy</li><li>
Proven and relevant past consulting experience; alternatively strong in-house IT &amp; Digital strategy / enterprise architecture division / advanced startup / pre-sales roles (and demonstration of intrinsic consulting skills)</li><li>
Arabic speaking and fluent English</li></ul> 
Why join us?<ul><li>
We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues</li><li>
You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools</li><li>
Flexible work arrangements and a range of benefits including competitive rewards</li><li>
You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends</li><li>
You will also have opportunities to make a difference to the communities in which we work and live</li></ul>
Next Steps
If this sounds like the ideal role, career and company for you, click below to apply.
To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
Accenture Middle East: LinkedIn, Instagram, Facebook, Twitter, YouTube
#LI-EU</div>

Technology Strategy/Enterprise Architect Consultant – Public Sector

<div>Technology Strategy/Enterprise Architect Consultant &ndash; Financial Sector
Location: Riyadh, Saudi Arabia
About Accenture
Accenture is a leading global professional services company that helps the world&rsquo;s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services&mdash;creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 799,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world&rsquo;s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy &amp; Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360&deg; value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360&deg; value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
Accenture Strategy &amp; Consulting
In today&rsquo;s world, business leaders want to rapidly and confidently reinvent to increase resilience, mitigate risk, and grow with sustainable value. That&rsquo;s where Accenture Strategy &amp; Consulting comes in. We bring together strategic visionaries, industry experts, practitioners from across every enterprise function, business intelligence professionals, change specialists, data and AI authorities, and many other specialized skills to co-create each client&rsquo;s unique path to reinvention. You will be a trusted partner to business leaders, working with a diverse team of experts to deliver successful tech-enabled transformation and new kinds of value for your clients.
Key Responsibilities<ul><li>
Drive rigorous and structured approach to identifying and solving complex technology business problems that leads to strategic insights</li><li>
Identify/prioritize value creation opportunities at the intersection of business and technology based on assessment activities and an understanding of high-level visions, performance gaps, and needs</li><li>
Lead independently small engagements or stream of work end-to-end across all delivery components: client satisfaction, value delivered, teams management, financials, etc.</li><li>
Identify and nurture pull-through business opportunities, support business development effort with client and Accenture teams until successful sale closure</li><li>
Collaborate with clients and within Accenture to align their business and technology priorities</li><li>
Develop content knowledge and share through pro-active involvement in technology strategy operations and community of practices</li><li>
Lead the creation of well-articulated thought leadership assets that present innovative insights, knowledge, guidance and recommendations on a specific market-relevant technology strategy domain</li><li>
Interaction with senior management at a client and/or Accenture to steer recommendations and obtain buy-in on matters that may require alternate approach</li></ul>
Key Skills<ul><li>
Strong data-driven consulting with focus on business and technology value architecting and realization</li><li>
Ability to act independently to determine methods and procedures on assignments</li><li>
Management of team efforts at a client or within Accenture</li><li>
Ability to pull-through business opportunities</li><li>
Experience and understanding of core technology strategy offerings &ndash; IT &amp; Digital technology strategy, enterprise architecture, operating model, data &amp; analytics, cloud</li><li>
Experience in technology advisory and/or implementation</li><li>
Industry experience in Financial Services/ investment management / asset management sector, specifically within public sector or government owned entities directly or through consulting engagements</li><li>
Pro-actively acquired business knowledge beyond technical role or via business school i.e. MBA</li></ul>
#LI-EU</div>
 
<div>External Hire Archetype<ul><li>
Minimum 4-8 years of total work experience - at least 3 years in IT/Digital technology strategy</li><li>
Proven and relevant past consulting experience; alternatively strong in-house IT &amp; Digital strategy / enterprise architecture division / advanced startup / pre-sales roles (and demonstration of intrinsic consulting skills)</li><li>
Arabic speaking and fluent English</li></ul> 
Why join us?<ul><li>
We offer a transparent, fast paced approach career progression, with a focus on your strengths and continuous coaching from senior colleagues</li><li>
You will benefit from working alongside Accenture experts who are solving some of the biggest industry challenges with innovative thinking and pioneering tools</li><li>
Flexible work arrangements and a range of benefits including competitive rewards</li><li>
You will have access to state-of-the-art technology that will give you the opportunity to deepen your existing skills even as you help create the latest business trends</li><li>
You will also have opportunities to make a difference to the communities in which we work and live</li></ul>
Next Steps
If this sounds like the ideal role, career and company for you, click below to apply.
To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
Accenture Middle East: LinkedIn, Instagram, Facebook, Twitter, YouTube
#LI-EU</div>

Technology Strategy/Enterprise Architect Consultant – Financial Sector

Alnafitha IT

<div>
 
 Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.
 
 
 As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.
 
 
 Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.
 
 
 With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.
 
 
 Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction
 
 
 Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
 
 
 At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.
 
 
 
 Job Summary/Objective
 
 
 
 The Enterprise Strategy Consultant is responsible for guiding clients in the planning, design, and implementation of industry best practices and frameworks to meet their evolving needs. This role requires a deep understanding of various management frameworks, strong analytical skills, and the ability to provide tailored solutions that enhance organizational performance.
 
 
 
 Key Responsibilities:
 
 
 
 
 Process Planning and Implementation
 
 
 
 &bull; Perform planning, design, and implementation of processes, procedures, policies, and controls through conducting meetings with clients to gather the requirements, benchmark against best practices and develop documentation to align with best practices and client requirements with the industry standards and improve the overall operational efficiency
 
 
 &bull; Analyze and recommend enhancements based on industry standards and practices across various domains by conducting research, review existing practices, and engage with industry experts to gather insights to drive continuous improvement and ensure the organization remains competitive and compliant
 
 
 &bull; Identify any challenges the business might face and propose strategic solutions through SWOT analysis and stakeholders&rsquo; meetings to understand the challenges and the objectives provided to support the organization's progress towards achieving goals
 
 
 
 System Improvement and Measurement
 
 
 
 &bull; Improve existing management practices and identify key operational metrics for process improvements through regular review for the current practices, gathering data and collaborate with teams to define the relevant metrics to enable data driven decision making
 
 
 &bull; Assist in preparing presentations, proposals and conduct policy analysis to define requirements, communicate findings and provide recommendations clearly to stakeholders to facilitating informed decision-making.
 
 
 
 Gap Analysis and Maturity Assessments
 
 
 
 &bull; Conduct gap analysis and maturity assessments to identify current and future states, client needs, best practices, and competitive insights
 
 
 &bull; Uses software or real-time analytics tools to identify how well a business is adopting its new strategies and provide this feedback to senior leaders or stakeholders by Implementing analytics tools to track the performance metrics and gather real-time data.
 
 
 
 Facilitation and Documentation
 
 
 
 &bull; Facilitate and document workshops focused on process and procedure design through workshops to capture feedback and decisions to ensure that processes are aligned with client needs and organizational goals through collective input
 
 
 &bull; Deliver training and awareness sessions on relevant frameworks and management practices to enhance understanding and adoption of best practices within the organization
 
 
 
 Proposal Development
 
 
 
 &bull; Develop RFPs (Request for proposal) and technical proposals in coordination with the unit head to secure new projects and opportunities by presenting It clearly and competitively
 
 
 &bull; Contribute to the design and development of internal tools, standards, templates, and procedures to support project deliverables and ensure consistency and quality across initiatives
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 Qualifications
 
 
 
 - Education: Bachelor&rsquo;s degree in a relevant field
 
 
 - Professional certifications in management frameworks (e.g., ITIL, COBIT, TOGAF) are preferred
 
 
 - Familiarity with various process improvement methodologies (e.g., Lean, Six Sigma) is a plus
 
 
 - Experience: Extensive knowledge and work experience (5+ years) in management frameworks and consulting; participation in relevant projects as a leader or key consultant
 
 
 - 3+ years of technical experience in one or more IT domains (Infrastructure, Application, Security, etc.)
 
 
 - Strong understanding of process design, development, and implementation methodologies and tools
 
 
 - Strong analytical skills to review and understand complex information, including inter-relations, dependencies, and workflows
 
 
 - High sense of responsibility and ownership
 
 
 - Exceptional communication and presentation skills
 
 
 - Proven people management and leadership abilities
 
 
 - Strong troubleshooting skills with customer support orientation
 
 
 - Ability to multi-task efficiently under time pressure
 
 
 - Capability to work with emerging technologies and rapidly assimilate information
 
 
 - Previous experience managing customer-focused teams
 
 
 - Ability to maintain composure during stressful situations
 
 
 
 EQUAL EMPLOYMENT OPPORTUNITY COMMISSION:
 
 
 
 Alnafitha IT is an Equal Opportunity Employer and does not discriminate based on race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation or any other basis prohibited by applicable law. Alnafitha IT also takes affirmative action to employ, and advance in employment, qualified
 
 
 women, minorities and diversity representations. Alnafitha IT also makes reasonable accommodations for qualified individuals with disabilities, in accordance with the Saudi and Egyptian employment laws
 
 
 
</div>

Enterprise Strategy Presales Consultant- ISO 20000 & 27001 - Riyadh (JO545)

Devoteam

<li>Tech for People Unlocks the Future
At Devoteam, we believe that technology, combined with strong human values, can actively drive change for the better. Discover how Tech for People is shaping the future, creating a positive impact on individuals and the world around us.
 
With over 25 years of passion for technology and a presence in 18+ countries across EMEA and beyond, we are committed to leveraging innovation, expertise, and human-centric values to make a difference.
Devoteam Culture &amp; Values:
 
True innovation is born from a powerful culture, fused with meaningful values.
Culture:
Fair and courageous
 
Everyone is treated fairly &ndash; this fuels bravery. At Devoteam, we always make fair decisions. We listen and are willing to be challenged, taking courageous decisions as a result. We help our employees to progress at every step and congratulate those who deserve it.
 
 
Ambition and results
 
Ambition is nurtured at every step &ndash; this drives results. We are ambitious entrepreneurs with a taste for performance, growth and celebrating success. Commitments are always kept as we seek to achieve profitable growth to create value and employment. We aim to bring as much value as possible to our clients, at every touchpoint.
 
 
Learning and innovating
 
Curiosity and learning are at our core &ndash; this stimulates innovation. At Devoteam, we are curious. We learn and embrace innovation constantly to meet challenges and build partnerships of excellence.
 
 
Caring and sharing
 
A caring attitude is infused into our culture &ndash; this encourages sharing. We believe in the power of teams, we promote support and collaboration.
 
At Devoteam, we care about our teams and want to work in a positive, productive environment. We support the development of talent and careers,
Values:
1. Respect
 
2. Frankness
 
3. Passion
Knowing that success is the result of collaboration. Alone, we go faster, but together, we go further.
To know more about us, please visit: www.devoteam.com</li>
 <div>The ITSM Consultant is responsible for advising, designing, and implementing IT Service Management processes and solutions in alignment with ITIL best practices. This role focuses on process improvement, service delivery optimization, and ensuring IT services support business objectives. The consultant will work closely with clients, stakeholders, and IT teams to assess current practices, define requirements, and implement effective ITSM frameworks and tools.
Key Responsibilities
<ul><li>Assess client IT service management maturity, identify gaps, and recommend improvements.
</li><li>Design and implement ITSM processes (Incident, Problem, Change, Request Fulfillment, Service Catalog, CMDB, etc.).
</li><li>Facilitate workshops with stakeholders to capture business requirements and translate them into ITSM solutions.
</li><li>Align ITSM initiatives with ITIL/IT4IT frameworks and industry best practices.
</li><li>Support tool implementation projects by providing process expertise and guidance to technical teams.
</li><li>Conduct service assessments and define KPIs/SLAs to measure IT service performance.
</li><li>Develop documentation, process maps, and operating procedures for ITSM practices.
</li><li>Provide training, knowledge transfer, and coaching to client teams to ensure adoption of ITSM practices.
</li><li>Act as a trusted advisor to clients on ITSM strategy, governance, and continuous improvement.</li></ul></div>
 <div><ul><li>Strong knowledge of ITIL best practices and ITSM frameworks.
</li><li>Experience in designing and implementing ITSM processes (beyond just tool configuration).
</li><li>Ability to bridge business and technical teams, translating business needs into ITSM solutions.
</li><li>Strong communication, facilitation, and stakeholder management skills.
</li><li>Experience with ITSM tools (ServiceNow, BMC Remedy, Cherwell, etc.)
</li><li>Analytical skills to assess service delivery gaps and define measurable improvements
</li><li>Relevant certifications: ITIL v4 Foundation or higher (Managing Professional, Strategic Leader preferred) .
</li><li>Consulting experience in ITSM/Service Delivery Management is a plus.</li></ul></div>
 <li>Business Unit: Strategy &amp; Transformation
Level: Mid Level</li>

ITSM Consultant

BRAINS VALLEY

We&rsquo;re hiring a Strategy and Transformation Consultant to drive a national-level government project. The role requires end-to-end strategic expertise, including diagnosing the current state, crafting strategic direction, developing actionable plans, and aligning the organization for successful execution.Bachelor&rsquo;s/Master&rsquo;s in Business, Strategy, or related field. 5+ years in strategy consulting, preferably in the public sector. Proven record of successful transformation projects. Strong analytical and presentation skills.&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; &#1575;&#1604;&#1605;&#1583;&#1601;&#1608;&#1593;: &#65020;&#1637;&#1644;&#1632;&#1632;&#1632;&#1643;&#1632;&#1632;&nbsp;&#1604;&#1603;&#1604; &#1588;&#1607;&#1585;

Strategy and Transformation Consultant

Explore 986+ It strategy consultant in Riyadh this September. Find roles across top companies and apply now to boost your career.