business analyst

it support engineer

senior business analyst

it specialist

it support

it support analyst

BlackStone eIT

BlackStone eIT is seeking a motivated and knowledgeable IT Support Specialist to enhance our technical support team. In this role, you will provide critical IT assistance to our employees and clients, ensuring that all technology-related issues are addressed efficiently and effectively. Your contributions will play an essential role in maintaining our company's operations and supporting our commitment to excellent service delivery. Key Responsibilities <ul> <li>Assist users with troubleshooting technical problems related to hardware, software, and network systems.</li> <li>Respond to support requests via phone, email, and in-person, ensuring a prompt and professional service experience.</li> <li>Document and track support incidents and their resolutions in the ticketing system to ensure a smooth workflow.</li> <li>Install, configure, and maintain IT equipment such as PCs, printers, and mobile devices.</li> <li>Provide user training and support on various systems and applications as necessary.</li> <li>Collaborate with team members to resolve complex issues and improve support processes.</li> <li>Stay current with emerging technology trends to ensure effective support and recommendations.</li> <li>Participate in IT projects to enhance system capabilities and operations.</li> </ul>

It support

Accor

<div>
 
 Company Description
 
 
 
 The iconic
 
 Queen Elizabeth II (QE2)
 
 is a historic gem and the only floating hotel in Dubai. The hotel features 447 distinctive rooms. A one-of-a-kind entertainment destination, rich in history where the past is relived in the luxury of today. Guest experience is a true British heritage and history with a visit to one of the world's most celebrated ocean liners, now permanently docked in the new marina at Dubai's Port Rashid in the UAE.
 
 
 
 Job Description
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Provide first-level technical support to users for hardware, software, and network-related issues.
 </li>
 <li>
 Install, configure, and maintain computer systems, printers, and peripheral devices.
 </li>
 <li>
 Assist with user account creation, access management, and password resets.
 </li>
 <li>
 Support the setup and maintenance of email accounts, shared mailboxes, and system permissions.
 </li>
 <li>
 Perform regular system updates, antivirus checks, and data backups.
 </li>
 <li>
 Log, track, and resolve IT service requests through the helpdesk system.
 </li>
 <li>
 Troubleshoot network connectivity problems and escalate complex issues to higher-level IT staff.
 </li>
 <li>
 Assist with the installation and maintenance of POS, Opera, and other business applications.
 </li>
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 Maintain inventory records for IT equipment and ensure proper documentation.
 </li>
 <li>
 Provide on-site support for meetings, events, and system rollouts when required.
 </li>
 <li>
 Ensure adherence to IT policies, data security standards, and company protocols.
 </li>
 <li>
 Coordinate with vendors or external support teams when needed.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications and Skills:
 
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 1&ndash;3 years of experience in IT support or a similar role.
 </li>
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 Good knowledge of Windows OS, Microsoft 365, and common business applications.
 </li>
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 Basic understanding of networking concepts (LAN/WAN, routers, switches, Wi-Fi).
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 Familiarity with ticketing systems and remote support tools.
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 Strong troubleshooting and problem-solving skills.
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 Excellent communication and customer service skills.
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 Ability to prioritize tasks and work under pressure.
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 Willingness to work flexible hours or weekends if required.
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 Experience in hospitality systems such as Opera PMS, Simphony POS, or similar platforms.
 </li>
 <li>
 IT certifications (CompTIA A+, Microsoft Certified, CCNA, etc.) are an added advantage.
 </li>
 </ul>
</div>

IT Assistant

Ghobash Group

Provide First-Level Technical Support <ul> <li>Act as the initial point of contact for end-users experiencing hardware, software, or network issues.</li> <li>Troubleshoot and resolve technical problems in a timely and professional manner, escalating complex issues when necessary.</li> </ul> Install, Configure, and Maintain IT Equipment <ul> <li>Assist in the setup, configuration, and deployment of desktops, laptops, printers, and other peripherals.</li> <li>Install and update software applications and system tools to ensure compatibility and security.</li> </ul> Monitor and Maintain IT Systems <ul> <li>Support the daily operation of network systems, ensuring stable and secure connectivity.</li> <li>Perform routine maintenance to identify and resolve performance bottlenecks or potential failures.</li> </ul> User Account and Access Management <ul> <li>Assist in creating and managing user accounts, email setups, and access rights based on organizational policies.</li> </ul> Support IT Asset Management <ul> <li>Track and update inventory of IT hardware and software assets.</li> <li>Ensure proper documentation, tagging, and movement of IT equipment.</li> </ul> Assist in Network and Server Maintenance <ul> <li>Collaborate with network and system administrators to maintain server health and troubleshoot connectivity issues.</li> <li>Support basic backup and recovery procedures.</li> </ul> Ensure IT Security Compliance <ul> <li>Follow IT security policies during support operations, including password protection, software licensing, and antivirus updates.</li> <li>Report any suspected security incidents or breaches.</li> </ul> Maintain Technical Documentation <ul> <li>Document troubleshooting steps, solutions, system configurations, and FAQs to support knowledge sharing.</li> </ul> Support IT Projects and Upgrades <ul> <li>Participate in system upgrades, hardware rollouts, and software implementation projects.</li> <li>Assist in testing new tools or technologies as part of ongoing IT improvement efforts.</li> </ul> Deliver End-User Training and Guidance <ul> <li>Provide basic training to employees on IT tools, best practices, and new system functionalities.</li> <li>Support new employee onboarding by setting up workstations and providing system orientations.</li> </ul>

Hardware Engineer

NAFFCO FZCO

<ul><li>Serve as the first point of contact for end-users seeking technical assistance via phone, email, or chat, ensuring timely and effective support.</li><li>Diagnose and resolve hardware and software issues, utilizing remote support tools to provide solutions in real-time.</li><li>Maintain detailed documentation of support requests and resolutions in the ticketing system to track performance metrics and knowledge transfer.</li><li>Escalate complex issues to senior IT staff while providing comprehensive information to facilitate swift resolutions.</li><li>Conduct regular follow-ups with users to ensure their issues have been resolved satisfactorily, enhancing overall customer satisfaction.</li><li>Assist with onboarding new employees by setting up their workstations, installing necessary software, and providing initial training on systems.</li><li>Support the maintenance of IT inventory, including tracking and managing hardware and software assets to ensure compliance and availability.</li><li>Implement and promote best practices for IT security, including educating users on safe computing habits to mitigate risks.</li><li>Participate in team meetings to share insights on common issues and contribute to the continuous improvement of support processes.</li><li>Stay updated on emerging technologies and industry trends to provide informed assistance and recommend enhancements.</li></ul>

IT Helpdesk

GAC Group

A global logistics company in Dubai seeks an IT Service Desk Administrator to provide 24/7 IT support across the organization. Key responsibilities include offering L1 & L2 support for Microsoft 365, managing ServiceNow, and ensuring effective IT operations. The ideal candidate has a degree in IT, ITIL and cloud certifications, and at least 4 years of experience in a similar role. Strong problem-solving skills and teamwork are essential.<img src="https://www.jobg8.com/Tracking.aspx?rdlfFN6Y5WzJYAR57TO6EKuXFAJGqjJEq" width="0" height="0" />

24/7 IT Service Desk Administrator - Cloud & Security Support

Emirates Flight Catering

Job Purpose: Maintenance &amp; support of end users facing IT infrastructure to provide high uptime of the IT infrastructure. The end users facing IT infrastructure includes Desktops, Printers, Local Area Network, emails and all MS Office software. The field support analysts play a critical role by supporting all end users to ensure continuous and smooth functioning of all these equipments and related software. These IT resources also provide maintenance and support to our PABX systems. These professionals are currently providing support to over 500 desktops, 250 printers and large number of users, using our PABX. The Field support analysts ensure that all users are able to effectively use the IT systems to carry out their business. Key Results Area : 1. Installing and configuring Windows 2000/XP/2003 desktops, MS Office Applications and other software packages. 2. Installs, configures, fine tune and maintains computers, networks, file and print servers, and other devices, adds or upgrades disk drives, Memory, CD ROM units, printers, and related equipment. 3. Configure users, emails, Internet, network devices, print servers, shared resources etc. 4. Troubleshoot and repair network connectivity, services, software, cabling and performance problems. 5. Troubleshoot and repair Time Keeping System software, hardware and connectivity problems 6. Provide basic instruction / guidance to staff in proper operations of installed systems to maximize the efficient and effective use of those systems. 7. Act both proactively and reactively to define and resolve hardware problems and recognize and implement opportunities for improved hardware services. 8. Assure the timely diagnosis and arranging for the repair of all company owned hardware equipment. 9. Troubleshoot and assist in the maintenance of PABX system. 10.Troubleshoot and assist in the installation and configuration of Cisco switches, routers, firewalls and other network devices. 11 Assist with the installation of new and/or upgraded hardware equipment and software. Education Qualification: a) Bachelor*s degree in engineering / technology or equivalent qualification in Computer Science. Certification from Microsoft or Cisco. (must have) b) Exposure to PLCs (preferred) Work Experience: a)Years of Experience: Minimum 4 years of experience b)Area of Experience: Maintaining network infrastructure, desktops, printers, MS Office products, Windows operating systems, Networking protocols, PABX and all other areas of Field support in a Microsoft / CISCO environment. Skills: 1.Should have excellent communication skills. 2.Strong interpersonal and problem-solving skills. 3.The ability to work effectively with staff across levels in a diverse environment.

FIELD SUPPORT ANALYST

Glow Beauty On Demand

Job Title Supply Chain Analyst Dubai Job Description Supply Chain Analyst Dubai Role Summary Miebach Consulting UAE is hiring a motivated Supply Chain Analyst to support the design and optimization of logistics networks, warehousing solutions, and IT systems for industrial projects across the GCC. This role involves working on end-to-end supply chain projects, from analysis and design to implementation, with opportunities for international exposure and training. Job Details Location: Dubai, UAE Industry: Supply Chain &amp; Logistics Consulting Function: Supply Chain Analysis and Design Gender: Any Candidate Nationality: Any Job Type: Full-time Key Responsibilities * Support supply chain and logistics design projects, including material flow analysis, network optimization, and warehouse design * Participate in client site visits, conduct data analysis, and develop cost-effective logistics solutions * Assist in preparing feasibility studies, process flows, and technical documentation * Collaborate with internal teams and external vendors to specify and evaluate logistics systems and solutions * Support procurement of equipment and supervise implementation of projects, including testing and commissioning * Prepare project documentation, presentations, case studies, and reports for internal and client use * Develop knowledge of supply chain technologies, automation solutions, and IT systems (SAP EWM, Oracle, etc.) * Be available for frequent travel within GCC and occasionally internationally for project assignments Qualifications &amp; Requirements * Bachelor s degree in Business Administration, Industrial Engineering, Mechanical Engineering, Economics, or related field * 1 2 years of relevant supply chain experience preferred (planning, warehousing, transportation, IT) * Strong analytical skills with proficiency in MS Excel and PowerPoint (mandatory); knowledge of MS Project, Visio, and optimization tools is desirable * Ability to read and interpret AutoCAD drawings; basic knowledge of construction and logistics layouts * Excellent communication skills in English; Arabic proficiency is a plus * Open to frequent travel (up to 80% of working days) across GCC for project implementation * Strong problem-solving ability, proactive approach, and commitment to continuous learning

Supply Chain Analyst

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