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customer support executive Jobs in Pakistan

customer support executive

customer support representative Jobs in Pakistan

customer support representative

it support executive

Bioniks.org

We are looking for IT Support ExecutiveRequirements and Responsibilities:Provide 1st level IT help desk SupportInstalling and Configuring computer systemsTroubleshoot hardware and software issuesRepairing and replacing equipment as necessarySetting up accounts for new userslogging and processing support callsLiaise with vendors and other IT personnel for problem resolution1-2 years of experience is required.Compensation &amp; BenefitsSalary: 60kAnnual BonusMedical CoverageLocation: PECHS Block 2Job Type: Full-timeWork Location: In person

IT Support Executive

Hassaan Academy

Location: Main Road Korangi #02, HBL Building, 2nd Floor (Near Askari Bank) Shift Timing: 4:00 PM &ndash; 10:00 AM (Monday to Saturday) Interview: Walk-in Interviews Open Contact: +92 303 2868853Job Responsibilities:We are looking for a skilled and proactive IT Support Executive to manage and maintain the technological infrastructure of our office. The ideal candidate should be able to troubleshoot technical issues, provide on-site and remote support, and ensure smooth IT operations.Key Responsibilities:<ul><li>Install, configure, and maintain operating systems (primarily Windows) and essential software.</li><li>Perform software cracking and license activation where necessary (for internal use only).</li><li>Set up and manage local area networks (LAN), connecting multiple laptops and devices.</li><li>Enable secure data sharing and interconnectivity across devices within the office.</li><li>Configure and manage RDP (Remote Desktop Protocol) setups for remote screen and data access.</li><li>Troubleshoot and resolve software, hardware, and network issues.</li><li>Regular maintenance of laptops, systems, and peripherals (printers, routers, switches).</li><li>Ensure system security, backups, and data protection protocols are in place.</li><li>Assist in IT-based needs for development teams or staff-related tech issues.</li><li>Maintain inventory of IT equipment and software licenses.</li><li>Provide technical support to staff in a fast-paced environment.</li><li>Create basic documentation and records of all IT setups and processes.</li></ul>Requirements:<ul><li>Proven experience in IT support or system administration.</li><li>Strong understanding of Windows installation, networking, and system configuration.</li><li>Experience with RDP, LAN setups, and software management.</li><li>Knowledge of basic cybersecurity and data safety practices.</li><li>Ability to work independently and take ownership of IT responsibilities.</li><li>Problem-solving mindset with attention to detail.</li><li>Fast learner and quick responder to technical challenges.</li></ul>Perks:<ul><li>Friendly work environment</li><li>Opportunities to grow with the team</li><li>Hands-on experience with modern tech infrastructure</li></ul>Job Type: Part-timePay: From Rs15,000.00 per monthWork Location: In person

Planet Beyond

About UsPlanet Beyond is a leading telecom technology company, working with all major telecom operators in Pakistan for over 20+ years. We specialize in delivering scalable, high-performance digital solutions that power millions of users daily. Our core strength exists in combining deep telecom expertise with innovative mobile and digital platforms to drive growth and customer engagement, along with developing AI solutions in our on-premises data center.Position: IT Support ExecutiveLocation: I-10, IslamabadWe are looking for an IT Support Executive. The primary objective/goal is to identify and fix any issues that cause service disruption or degradation. The person working in this position monitors the servers/services running in our data center and rectifies/escalates any problems experienced by the services. The person also provides first/second level support to the clients.Qualification: Bachelor&rsquo;s degree in BE (Telecom), Computer Engineering, BCS, or a related discipline.Experience: Fresh candidates are welcome to apply; however, relevant experience will be a plus.Key Responsibilities:&#9679; Guarantees the seamless operation of our data center, servers, and services, promptly identifying and addressing any potential issues to prevent prolonged disruptions.&#9679; Implements essential measures to expedite the resolution of problems, ensuring minimal downtime.&#9679; Delivers primary and secondary support to clients, effectively managing and addressing client/user concerns while collaborating with client staff to achieve resolutions.&#9679; Retrieves the necessary data for monthly invoicing from the databases as per provided guidelines.Requirements:&#9679; Monitor the operation of servers and services within the data center, utilizing a combination of manual oversight and automated monitoring tools for efficient supervision.&#9679; Take immediate action upon identifying any issues (either through manual observation or automated alerts), either resolving the problem or escalating it to higher-level support, providing a concise description with pertinent details. Issues may encompass software, hardware, network, or environmental factors affecting services.&#9679; Maintain meticulous records of monitoring data in adherence to provided instructions, and distribute it to the pertinent parties.&#9679; Thoroughly investigate client-raised complaints, ensuring prompt and appropriate responses to complainants while upholding the Service Level Agreement (SLA) with the client. Share the details of the complaint investigation with the team promptly.&#9679; If unable to resolve a complaint independently after conducting a preliminary investigation, escalate it to higher-level support and include investigation details in the escalation.&#9679; Retrieve necessary statistics for invoicing at the outset of each month, following specified guidelines, and promptly share them with the relevant personnel.&#9679; Extract data from databases or logs as per requirements, and share it as needed&#9679; Willing and able to work in various shifts, Day/Night.Skills/Knowledge:&#9679; Proficient in identifying and resolving basic hardware issues.&#9679; Hands-on experience working with Linux systems, particularly in command-line environments.&#9679; Familiarity with Windows-based systems.&#9679; Knowledge of fundamental network elements, protocols, standards, and tools.&#9679; Some exposure to databases and proficiency in SQL.&#9679; Strong written communication skills in English.&#9679; Fluent oral communication skills in Urdu.Qualities:&#9679; Quick learner, adept at grasping new concepts and technologies.&#9679; Possesses a problem-solving mindset, dedicated to identifying root causes and implementing effective solutions.&#9679; Demonstrates strong analytical abilities and a high level of intelligence quotient (IQ).&#9679; Meticulous and careful in decision-making and result deduction.&#9679; Has an excellent memory and is able to recall important details reliably.&#9679; Capable of consistently performing routine tasks with precision.&#9679; Punctual and reliable, consistently meeting work schedule commitments.&#9679; Demonstrates honesty, trustworthiness, and a commitment to fulfilling promises.&#9679; Approaches interactions with colleagues and clients in a friendly and approachable manner.Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in rotating shifts, including night shifts?Yes/No</li><li>Do you have a Bachelor&rsquo;s degree in BE (Telecom), Computer Engineering, BCS, or a related field? Yes/No</li><li>Are you comfortable working on-site? Yes/No</li></ul>Work Location: In person

Orka

Orkatok is looking for IT Support Engineers for its office located in Bahria Town, Lahore. The candidate must have in depth knowledge of networks, operating systems and general day to day troubleshooting. Fresh candidates are also encouraged to apply, however, experienced candidates will be given preference.Location: Bahria Town Lahore Job Type: Full-timePay: Rs35,000.00 - Rs45,000.00 per month

Aspire92

We are seeking a proactive and technically skilled IT Support Executive to join our team. The ideal candidate will be responsible for ensuring smooth onboarding of new employees through timely IT equipment setup and support. This role includes handling Cisco networking equipment, providing Microsoft account support, and troubleshooting issues in key business software such as QuickBooks. A solid understanding of Microsoft environments and general IT infrastructure is essential.Key Responsibilities &amp; Duties:<ul><li>Set up laptops, workstations, and IT equipment for new joiners.</li><li>Manage user accounts in Microsoft 365 (Outlook, Teams, OneDrive, etc.).</li><li>Troubleshoot software issues including QuickBooks, Microsoft Office, and other company tools.</li><li>Handle Cisco network equipment, including basic configuration and maintenance.</li><li>Ensure smooth connectivity and resolve any network or hardware-related issues.</li><li>Coordinate with external vendors for IT procurement or warranty services.</li><li>Maintain asset inventory of all IT hardware and software licenses.</li><li>Provide remote or on-site technical assistance to staff as needed.</li><li>Implement and support IT security best practices.</li><li>Assist in regular data backups and system updates.</li></ul>Requirements &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, or related field.</li><li>1&ndash;3 years of experience in IT support or similar role.</li><li>Hands-on experience with Microsoft environments (Windows OS, Microsoft 365, Active Directory).</li><li>Familiarity with Cisco equipment (routers, switches, etc.) and basic networking principles.</li><li>Working knowledge of accounting or operational software like QuickBooks is a plus.</li><li>Good problem-solving and communication skills.</li><li>Ability to work independently and manage multiple tasks.</li></ul>Skills:<ul><li>Certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or CCNA.</li><li>Experience in a BPO or service-based organization.</li><li>Knowledge of remote desktop tools and IT ticketing systems.</li></ul>Job Type: Full-timeWork Location: Remote

IT Systems Administrator

Hiring Talent

We are looking for an IT executive for an Insurance Brokers Company.Location: Bahria ComplexKey Responsibilities:<ul><li>Assist the IT Manager in day-to-day operations</li><li>Provide technical support to employees across departments</li><li>Monitor and maintain computer systems, networks, and hardware</li><li>Support in software installations, updates, and troubleshooting</li><li>Help manage IT inventory and documentation</li><li>Ensure timely resolution of technical issues</li></ul>Requirements:<ul><li>Bachelor's degree in Computer Science, IT, or related field</li><li>1&ndash;2 years of experience in a similar role (fresh graduates with strong knowledge may also apply)</li><li>Solid understanding of IT systems, networks, and troubleshooting techniques</li><li>Excellent communication, collaboration and problem-solving skills</li></ul>Interested candidates may apply.Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working onsite at Bahria Complex 3?</li></ul>Experience:<ul><li>IT systems: 1 year (Preferred)</li><li>network: 1 year (Preferred)</li><li>troubleshooting: 1 year (Preferred)</li></ul>Work Location: In person

IT Executive

The Inventor Solutions

HR &amp; Admin Executive &ndash; (On-site | Rawalpindi)Location: NASTP, Old Airport, Rawalpindi Job Type: Full-time, On-site Shift Timing: 3:00 PM &ndash; 12:00 AM (Pakistan Time)About Us:The Inventor Solutions (TIS) is a growing IT &amp; BPO company providing IT solutions to US-based clients. We are expanding rapidly and seeking a proactive HR &amp; Admin Executive to support recruitment, employee relations, office administration, and policy implementation.Key Responsibilities:<ul><li>Handle end-to-end recruitment - sourcing, screening, interviews, and onboarding.</li><li>Maintain and update employee records, contracts, and attendance.</li><li>Implement HR policies, disciplinary actions, and performance reviews.</li><li>Manage admin operations - procurement, utilities, office maintenance, and vendor coordination.</li><li>Monitor daily attendance, leaves, late arrivals, and coordinate payroll input with accounts.</li><li>Organize internal meetings, events, and HR documentation (letters, memos, etc.).</li><li>Ensure a smooth workplace environment aligned with company culture.</li></ul>Requirements:<ul><li>Education: Bachelor&rsquo;s or Master&rsquo;s in HR, Business Administration, or equivalent.</li><li>Experience: 1&ndash;3 years in HR or Admin (experience in BPO or IT company is a plus).</li><li>Skills:</li><li>Excellent communication and interpersonal skills.</li><li>Strong organizational and documentation ability.</li><li>Familiar with tools like MiHCM, Google Workspace, and MS Office.</li><li>High sense of confidentiality, integrity, and accountability.</li></ul>What We Offer:<ul><li>Competitive salary based on experience.</li><li>Performance-based bonuses and career growth opportunities.</li><li>Supportive leadership and collaborative work environment.</li><li>Annual leaves, public holidays, and company events.</li></ul>Job Type: Full-timeWork Location: In person

HR & Admin Executive

Explore 3843+ It support executive in Pakistan this November. Find roles across top companies and apply now to boost your career.

3843 it support executive jobs IN Pakistan

IT Support Executive

IT Support Executive

IT Support Executive

IT Support Executive

IT Systems Administrator

IT Executive

HR & Admin Executive