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customer service executive

it support executive

YKM INTERNATIONAL LLC

Job PurposeTo manage, maintain, and support all IT infrastructure, hardware, software, network systems, and data security of YKM Group to ensure smooth and uninterrupted operations across all departments including Sales, Estimation, Production, Procurement, Accounts, HR, and Management.Key Duties &amp; Responsibilities1. Hardware &amp; Infrastructure Management<ul><li>Install, configure, and maintain desktops, laptops, printers, scanners, biometric devices, and other IT equipment.</li><li>Manage office and factory networking systems including LAN, WAN, routers, switches, and Wi-Fi.</li><li>Ensure uninterrupted internet connectivity for office and factory operations.</li><li>Maintain shared drives, file servers, and centralized storage systems.</li><li>Monitor and maintain CCTV systems and access control systems.</li><li>Maintain and monitor UPS systems related to IT infrastructure.</li><li>Maintain IT equipment in good working condition and arrange repairs when required.</li></ul>2. Software &amp; System Support<ul><li>Install, configure, and maintain operating systems (Windows and other platforms).</li><li>Install and support business software such as ERP, accounting software, AutoCAD, Microsoft Office, HR systems, and estimation tools.</li><li>Manage company email systems and domain configurations.</li><li>Ensure timely software updates, patches, and antivirus protection.</li><li>Troubleshoot and resolve software-related technical issues.</li></ul>3. Network &amp; Security Management<ul><li>Monitor and maintain network security and performance.</li><li>Implement antivirus, firewall, and cybersecurity measures.</li><li>Control user access rights and permissions.</li><li>Ensure company data protection and prevent unauthorized access.</li><li>Monitor network usage and ensure system efficiency.</li></ul>4. Data Management &amp; Backup<ul><li>Implement regular data backup procedures (daily, weekly, monthly).</li><li>Ensure safe storage of company data including project files, BOQs, drawings, financial records, and HR data.</li><li>Restore data when required.</li><li>Maintain secure backup systems.</li></ul>5. User Support &amp; Helpdesk<ul><li>Provide technical support to all departments including Sales, Estimation, Production, Procurement, Accounts, and HR.</li><li>Troubleshoot hardware, software, and network issues promptly.</li><li>Configure systems and email accounts for new employees.</li><li>Provide basic IT training to staff when required.</li><li>Maintain IT support records and issue logs.</li></ul>6. Website, Email &amp; Digital Support<ul><li>Support and coordinate maintenance of company website and hosting.</li><li>Manage company domain and email systems.</li><li>Ensure smooth functioning of official email accounts.</li><li>Coordinate with external vendors for website and server support.</li></ul>7. IT Asset &amp; Vendor Management<ul><li>Maintain IT asset register including laptops, desktops, printers, and networking equipment.</li><li>Coordinate with IT vendors for equipment purchase and repairs.</li><li>Assist procurement department in IT-related purchases.</li><li>Ensure timely renewal of software licenses and IT subscriptions.</li></ul>8. Documentation &amp; Compliance<ul><li>Maintain records of IT systems, network diagrams, and configurations.</li><li>Prepare IT reports when required by management.</li><li>Ensure proper documentation of all IT equipment and systems.</li><li>Ensure IT systems comply with company policies.</li></ul>9. Additional Responsibilities<ul><li>Provide IT support for both YKM International LLC and YKM Middle East LLC.</li><li>Support factory operations and production-related IT systems.</li><li>Setup and support meeting rooms, video conferencing, and presentation systems.</li><li>Assist management in implementing new IT systems and improvements.</li><li>Perform any other IT-related duties assigned by management.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s Degree or Diploma in Information Technology, Computer Science, or related field.</li><li>Minimum 2&ndash;5 years of IT support experience in UAE.</li><li>Strong knowledge of computer hardware, networking, and troubleshooting.</li><li>Experience with Windows operating systems, Microsoft Office, and email systems.</li><li>Knowledge of LAN, WAN, routers, switches, firewalls, and Wi-Fi management.</li><li>Basic knowledge of servers, data backup, and cybersecurity.</li><li>Experience in installing and supporting business software such as ERP and accounting systems is preferred.</li><li>Knowledge of CCTV systems and access control systems is an advantage.</li><li>Ability to troubleshoot and resolve technical issues independently.</li><li>Good communication and coordination skills.</li><li>Ability to handle multiple tasks and provide support to all departments.</li><li>Must be proactive, reliable, and capable of working under pressure.</li></ul>Job Type: Full-time

IT Support Executive

A W Doors

Job Title: Production Executive Industry: Wood Door ManufacturingWe are a well-established wood door manufacturing company seeking an experienced Production Executive to join our team.Key Responsibilities:<ul><li>Plan, coordinate, and monitor daily production activities</li><li>Ensure production targets, quality standards, and delivery timelines are met</li><li>Coordinate with procurement, stores, and installation teams</li><li>Maintain accurate production records and reports using ERP systems</li><li>Optimize manpower, materials, and machinery usage</li><li>Ensure compliance with safety and quality procedures</li></ul>Requirements:<ul><li>Minimum 2 years&rsquo; experience working as a Production Executive in a manufacturing environment</li><li>Experience in wood door manufacturing or related joinery industry preferred</li><li>Strong working knowledge of IT systems and ERP software</li><li>Good communication and coordination skills</li><li>Ability to manage production planning and reporting efficiently</li></ul>Location: SAIF Zone, Sharjah Salary: Competitive, based on experienceJob Type: Full-timePay: AED2,000.00 - AED2,800.00 per monthExperience:<ul><li>Production Executive: 2 years (Preferred)</li><li>Wood or Joinery related: 1 year (Preferred)</li><li>good ERP or IT Systems: 1 year (Preferred)</li></ul>

Production Executive (Wood or Joinery Industry)

LIMA SAFETY PRODUCTS

DRIVER - We are currently looking for a Smart experienced Driver Cum Sales Executive to join our team.KEY RESPOSIBILITIES:<ul><li>Transport staff, goods, or materials safely as assigned.</li><li>Maintain vehicle cleanliness, ensure it is in good condition, and perform basic maintenance checks regularly.</li><li>Follow assigned routes and schedules.</li><li>Ensure adherence to traffic and safety regulations.</li><li>Ensure all required maintenance is carried out in a timely manner.</li></ul>REQUIREMENTS:<ul><li>Valid driving license</li><li>Good knowledge of local routes and traffic rules.</li><li>Minimum 3 years of driving experience.</li><li>Punctual, trustworthy, and Professional.</li><li>Basic communication skills</li></ul>CONTACT : limasafety25@gmail.comJob Type: Full-timeWork Location: In person

Delivery Driver Cum Sales Executive

Genius HRTech Dubai

<div>We are seeking a highly motivated and experienced Senior Sales Engineer to drive growth of our software solutions and digital transformation products/services within industrial sectors (manufacturing, energy, utilities, automotive, logistics, etc.).
Work Location - Sharjah
This role bridges technical expertise and commercial strategy, supporting enterprise sales efforts by understanding client challenges, designing solution architectures, and articulating business value.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<h4 class="jobSectionHeader">Technical Sales &amp; Solution Consulting</h4>
<ul><li>Partner with Account Executives to identify, qualify, and develop new business opportunities.
</li><li>Engage with client stakeholders (C-level, Operations, IT, Engineering) to understand technical and business requirements.
</li><li>Design and present tailored digital transformation solutions (IoT, Industry 4.0, cloud platforms, data analytics, automation, AI/ML, MES, ERP integrations).
</li><li>Conduct product demonstrations, workshops, and proof-of-concepts (POCs).
</li><li>Translate complex technical concepts into clear business value propositions.
</li></ul><h4 class="jobSectionHeader">Solution Architecture &amp; Proposal Development</h4>
<ul><li>Develop high-level solution architectures aligned with client infrastructure.
</li><li>Collaborate with product, engineering, and implementation teams to build customized proposals.
</li><li>Prepare RFP/RFI responses, technical documentation, and cost estimations.
</li><li>Ensure proposed solutions meet security, compliance, and scalability requirements.
</li><li><h4 class="jobSectionHeader">Client Relationship Management</h4>
<ul><li>Act as trusted technical advisor throughout the sales lifecycle.
</li><li>Support negotiations by articulating ROI, TCO, and measurable business outcomes.
</li><li>Maintain long-term relationships with industrial customers and technology partners.
</li></ul><h4 class="jobSectionHeader">Market &amp; Industry Expertise</h4>
<ul><li>Stay updated on industry trends (Industry 4.0, smart manufacturing, IIoT, predictive maintenance, digital twins, cybersecurity).
</li><li>Provide feedback to product teams based on customer insights.
</li><li>Represent the company at trade shows, webinars, and industry events.
</li></ul></li><li><h3 class="jobSectionHeader">Required Qualifications</h3>
<ul><li>Bachelor&rsquo;s degree in Engineering, Computer Science, Information Technology, or related field (Master&rsquo;s preferred).
</li><li>7+ years of experience in technical sales, solution consulting, or sales engineering within industrial or enterprise software environments.
</li><li>Strong understanding of:
<ul><li>Cloud platforms (AWS, Azure, GCP)
</li><li>SaaS and enterprise software models
</li><li>Data analytics, IoT, AI/ML applications
</li><li>System integrations (ERP, MES, CRM)</li> 
</ul></li><li>Proven experience selling complex digital transformation solutions to industrial clients.
</li><li>Ability to engage both technical and executive audiences
</li></ul></li><li><h3 class="jobSectionHeader">Preferred Skills</h3>
<ul><li>Experience with Industry 4.0 initiatives.
</li><li>Knowledge of cybersecurity standards for industrial systems.
</li><li>Familiarity with OT/IT convergence environments.
</li><li>Strong presentation and storytelling skills.
</li><li>Financial acumen (ROI modeling, business case development).</li></ul></li></ul></div>

Senior Sales Engineer

DURUB WATER SOLUTIONS L.L.C

B2B Sales Executive &ndash; Water Solutions EquipmentDurub Water Solutions LLC &ndash; Sharjah, UAEDurub Water Solutions LLC is a UAE-based supplier of water pumps, GRP tanks, solar water heating, and water treatment equipment serving contractors and MEP projects across the UAE.We are looking for a field-oriented B2B Sales Executive who understands how projects actually move &mdash; from site visits to follow-ups to closing.This role is not office-based. It suits someone comfortable meeting contractors, consultants, and project teams regularly and building long-term business relationships.What You Will Do<ul><li>Develop new business within contractors, MEP companies, and project clients</li><li>Visit sites, generate inquiries, and follow up quotations</li><li>Handle the full cycle from opportunity creation to closing</li><li>Work with engineering team on technical and commercial proposals</li><li>Maintain consistent follow-up until order confirmation</li><li>Build repeat customers, not one-time sales</li></ul>Who Will Fit This Role<ul><li>2+ years experience in construction / MEP / technical B2B sales</li><li>Familiar with contractors and project environment in the UAE</li><li>Comfortable with field work and regular client visits</li><li>Organized and persistent in follow-ups</li><li>Able to understand technical products</li><li>UAE driving license preferred</li></ul>Compensation<ul><li>Basic salary + performance-based commission</li><li>Long-term growth opportunity in a specialized technical company</li></ul>Commission is calculated on invoiced and collected sales.ApplyApply through Indeed with your updated CV. Shortlisted candidates will be contacted.Job Types: Full-time, PermanentPay: AED3,000.00 - AED12,000.00 per monthApplication Question(s):<ul><li>Do you have experience dealing with contractors and consultants in construction or MEP projects?</li><li>Have you sold technical products such as water pumps or MEP equipment before?</li></ul>Experience:<ul><li>B2B sales or project-based sales: 2 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>License/Certification:<ul><li>UAE driving license (Preferred)</li></ul>

Sales Executive – B2B (Water Systems & MEP Projects)

Americana Restaurants

<div>
 
 
 Job Purpose:
 
 
 
 The Senior Associate &ndash; Growth Brands supports the Growth Brands vertical by partnering closely with the Senior Manager to drive strategic initiatives, performance management, and cross-functional execution. The role plays a critical part in scaling new brands, monitoring key business priorities, and strengthening execution discipline through structured analytics and coordinated delivery, while contributing to business performance narratives and ensuring operational readiness on the ground. This is a high-exposure position offering direct visibility to senior leadership and accelerated learning across multi-brand operations.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Support priority strategic initiatives across Growth Brands through structured project planning, including scope definition, milestones, timelines, dependencies, and risk tracking.
 </li>
 <li>
 Coordinate cross-functional inputs for business cases, initiative proposals, brand launches, and integration readiness documentation.
 </li>
 <li>
 Prepare analytical outputs and execution plans, packaged into high-quality PowerPoint presentations for leadership reviews and internal forums.
 </li>
 <li>
 Maintain accuracy, consistency, and execution rigor across all strategic deliverables.
 </li>
 <li>
 Support end-to-end preparation of monthly performance materials, including performance packs, variance commentary drafts, and action trackers.
 </li>
 <li>
 Consolidate cross-functional inputs to identify performance drivers and key themes, translating data into actionable insights and practical recommendations.
 </li>
 <li>
 Track agreed actions with clear ownership and timelines, ensuring disciplined follow-through across review cycles.
 </li>
 <li>
 Build and maintain dashboards, trackers, and reporting toolkits (primarily in MS Excel and in collaboration with BI teams via Power BI).
 </li>
 <li>
 Monitor commercial and operational KPIs, identifying trends and leading indicators.
 </li>
 <li>
 Highlight emerging risks and opportunities through concise, insight-led summaries.
 </li>
 <li>
 Work closely with Operations, Finance, Marketing, Supply Chain, HR, IT/Digital, and Real Estate to gather inputs, align requirements, and manage dependencies.
 </li>
 <li>
 Drive structured follow-ups on critical-path deliverables, proactively identifying blockers and driving closure.
 </li>
 <li>
 Maintain visibility on next steps, owners, and due dates to ensure momentum and timely execution.
 </li>
 <li>
 Support multi-brand performance management by applying commercial understanding of P&amp;L drivers and operational metrics.
 </li>
 <li>
 Manage multiple workstreams simultaneously in a fast-paced, evolving environment while maintaining high attention to detail and ownership of deadlines.
 </li>
 </ul>
 
 
 
 
 
 Education, Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Business, Management Studies, or a related discipline from a Tier-1 institute.
 </li>
 <li>
 4&ndash;5 years of experience in strategic project management, transformation initiatives, consulting, or similar fast-paced environments.
 </li>
 <li>
 Experience supporting organizational performance reviews, dashboards, and business reporting.
 </li>
 <li>
 Demonstrated track record of delivering high-impact projects and initiatives.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong understanding of business strategy, operational excellence, and performance management frameworks.
 </li>
 <li>
 Advanced MS Excel skills, including handling large datasets, pivots, structured trackers, and data analysis.
 </li>
 <li>
 Strong MS PowerPoint capability, creating executive-ready presentations with clear storylines, sharp visuals, and concise messaging.
 </li>
 <li>
 Confident working across multiple functions in dynamic environments.
 </li>
 <li>
 Strong commercial mindset with comfort working across multi-brand P&amp;Ls.
 </li>
 <li>
 Self-starter with a proactive, execution-oriented approach.
 </li>
 <li>
 Arabic language proficiency preferred.
 </li>
 <li>
 Passion for food, brands, and consumer experience is a strong advantage.
 </li>
 </ul>
</div>

Senior Associate - Growth Brands

Your Resume Writer

Hiring: Part-Time Brand &amp; Content Executive (Onsite &ndash; UAE) - Are you highly organised, detail-oriented, and confident with Canva &amp; social media execution?Your Resume Writer (YRW) is hiring a Part-Time Brand &amp; Content Executive to support our growing personal branding and career coaching platform.Working Hours : 4 hours per day | 5 days per weekKey Responsibilities<ul><li>Design LinkedIn carousels and Instagram static posts</li><li>Create testimonial creatives and podcast guest posters</li><li>Maintain weekly content calendar</li><li>Schedule posts across LinkedIn and Instagram</li><li>Convert written scripts into carousel formats</li><li>Coordinate with HR podcast guests (bio collection, creatives, confirmations)</li><li>Maintain organised Canva folders and brand consistency</li><li>Track basic weekly content analytics</li><li>Ideal Candidate</li><li>1&ndash;3 years experience in social media/content execution</li><li>Strong Canva design skills</li><li>Organised, deadline-driven, and structured</li><li>Comfortable working in a fast-paced founder-led environment</li><li>Strong written English</li><li>Ability to follow brand tone and guidelines</li></ul>This is an execution-focused role. Strategy and messaging direction will be provided.Job Type: Part-timePay: AED1,500.00 - AED1,800.00 per monthExpected hours: 20 per weekLocation:<ul><li>Sharjah (Required)</li></ul>

Brand & Content Executive

Explore 312+ It support executive in Sharjah this February. Find roles across top companies and apply now to boost your career.