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it support specialist

VaporVM

<div><div><div>Date Posted:</div>
25 September, 2025</div>
<div><div>Industry:</div>
IT Services and IT Consulting</div>
<div><div>Location:</div>
VAPORVM IT SERVICES DMCC</div></div>
 <div><h2 class="jobSectionHeader">Job Description:</h2>
<div><h3 class="jobSectionHeader">Job Summary</h3>

We are seeking a skilled and customer-focused IT Support Engineer to provide first and second-line technical support to end-users across the organization. The role involves troubleshooting hardware, software, and network issues, managing user accounts, maintaining IT systems, and supporting IT infrastructure. The successful candidate will play a key role in ensuring the smooth operation of IT services while adhering to security and compliance standards.

Job Location: Abu Dhabi
<h3 class="jobSectionHeader">
Key Responsibilities</h3>
<ul><li>Provide first and second-line technical support to users via phone, email, remote tools, and in-person.
</li><li>Diagnose, troubleshoot, and resolve hardware, software, and network issues on desktops, laptops, mobile devices, and peripherals.
</li><li>Manage user accounts, access controls, and permissions within Active Directory, M365, and enterprise systems.
</li><li>Install, configure, and maintain operating systems, applications, and IT equipment.
</li><li>Support IT infrastructure, including LAN/WAN, VPNs, firewalls, and cloud platforms.
</li><li>Perform system monitoring, patching, and routine maintenance to ensure IT systems remain secure and up-to-date.
</li><li>Document issues, resolutions, and standard operating procedures in the IT knowledge base.
</li><li>Escalate unresolved issues to higher-level engineers or vendors when required.
</li><li>Assist with IT asset management, inventory tracking, and procurement.
</li><li>Ensure compliance with IT security policies, backup, and disaster recovery procedures.
</li><li>Participate in IT projects such as system upgrades, migrations, and new technology rollouts.
</li></ul><h3 class="jobSectionHeader">Key Competencies</h3>
<ul><li>Excellent troubleshooting and analytical skills.
</li><li>Strong time management and organizational skills.
</li><li>Ability to work independently and collaboratively within a team.
</li><li>Customer-focused with the ability to explain technical concepts to non-technical users.
</li><li>Proactive, adaptable, and eager to learn new technologies.
</li></ul><h3 class="jobSectionHeader">Qualifications &amp; Experience</h3>
<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field (preferred).
</li><li>Proven experience in an IT Support or Helpdesk role.
</li><li>Hands-on knowledge of Windows/Mac OS, Active Directory, M365, VPNs, firewalls, and cloud technologies.
</li><li>Familiarity with IT service management frameworks (ITIL is a plus).
</li><li>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator, ITIL Foundation) are an advantage.</li></ul></div></div>

IT Support Engineer

Property Shop Investment LLC

We are seeking a proactive and technically skilled IT Support to join our dynamic real estate team in Abu Dhabi. The ideal candidate will provide day-to-day technical support for desktop systems, software, networks, and office equipment, ensuring minimal downtime and smooth business operations.Key Responsibilities:<ul><li>Provide first-level technical support to end-users on hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, networks, printers, and other IT equipment.</li><li>Respond to technical support tickets and resolve issues in a timely and professional manner.</li><li>Maintain and troubleshoot Windows-based systems and MS Office applications.</li><li>Assist in the setup and maintenance of email accounts, VPN access, and user profiles.</li><li>Support company CRM, ERP, and real estate-specific platforms.</li><li>Ensure data backup and recovery processes are functioning correctly.</li><li>Monitor IT inventory and assist in procurement of IT hardware and software.</li><li>Coordinate with vendors and service providers for technical support and warranty claims.</li><li>Provide IT onboarding and training for new employees.</li><li>Maintain documentation of IT procedures, systems, and user guides.</li></ul>Requirements:<ul><li>Bachelor's degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of IT support experience (preferably in a real estate or corporate environment).</li><li>Strong knowledge of Windows OS, MS Office 365, networking, and hardware troubleshooting.</li><li>Familiarity with real estate CRM or property management software is a plus.</li><li>Excellent communication skills in English (Arabic is a plus).</li><li>Problem-solving attitude with attention to detail.</li><li>Ability to work independently and under pressure.</li></ul>To Apply: Interested candidates should send their updated CV to austine.anzaldo@psinv.net with the subject line: &quot;Application for IT Support &ndash; Abu Dhabi&quot;.Job Type: Full-time

IT Support Administrator- Arabic Speaker

Freedom Finance MENAT

<div>
 
 
 About the Role
 
 
 
 
 
 
 We are seeking a hands-on IT professional with a strong service mindset and solid technical background to provide on-site support for our UAE team. The role includes daily technical assistance to employees, troubleshooting hardware and software issues, managing user requests through our internal systems, and ensuring smooth operation of office IT infrastructure.
 
 
 This position requires effective collaboration with both local staff and global IT teams, supporting a fast-paced, international environment. The ideal candidate is proactive, detail-oriented, and capable of independently managing a wide range of support tasks, including working with VIP users, network diagnostics, and office equipment maintenance.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Handle user requests via ServiceDesk, email, IP telephony, and in-person support
 </li>
 <li>
 Perform initial diagnostics of incidents, fulfill service requests, and consult users
 </li>
 <li>
 Troubleshoot hardware and software issues within the scope of IT support
 </li>
 <li>
 Diagnose and support office equipment (PCs, printers/MFPs, telephony, etc.)
 </li>
 <li>
 Collaborate with other IT departments and escalate issues when necessary
 </li>
 <li>
 Provide technical support to VIP users
 </li>
 <li>
 Maintain internal documentation and update knowledge base materials
 </li>
 <li>
 Participate in IT asset inventory and equipment tracking
 </li>
 <li>
 Ensure proper setup and relocation of workstations within the office
 </li>
 <li>
 Assist with onboarding and technical setup for new employees
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Experience with Windows and macOS: setup, troubleshooting, updates
 </li>
 <li>
 Basic knowledge of networking
 </li>
 <li>
 Familiarity with office software (MS Office, Adobe, browsers, etc.)
 </li>
 <li>
 Understanding of PC hardware and office equipment (printers, telephony, etc.)
 </li>
 <li>
 Working knowledge of ticketing systems (e.g. ServiceDesk, Jira, ServiceNow)
 </li>
 <li>
 English level: Upper-Intermediate (B2) or higher - for daily communication in an international team
 </li>
 </ul>
 
 
 
 
 
 Why Join our Company?
 
 
 <ul>
 <li>
 Join a fast-growing international financial services group with a strong global presence
 </li>
 <li>
 Play a key role in supporting IT infrastructure for a modern office in Abu Dhabi
 </li>
 <li>
 Work closely with cross-functional teams and gain exposure to enterprise-level systems
 </li>
 <li>
 Opportunity to contribute to IT process improvements across a developing regional network
 </li>
 </ul>
</div>

Technical Support Specialist

Triforce Computer Systems

Marketing &amp; Sales:Develop and implement marketing campaigns to generate leads and promote services.Visit existing and potential client offices to introduce products/services and build relationships.Actively follow up with leads and inquiries to close sales and grow the customer base.Identify business opportunities, conduct market research, and analyze competitors.Coordinate digital marketing activities, including SEO, social media, email campaigns, and Google Ads.Create and manage promotional materials such as brochures, presentations, and content for websites and social platforms.Plan and execute on-ground events, exhibitions, and client meetings to promote the brand.Report on marketing and sales performance metrics to management.IT Support:Provide first-line technical support to internal teams (hardware, software, networking, emails, etc.)Manage and maintain IT systems including servers, networks, and databases.Ensure data security, backups, and disaster recovery protocols are in place and up to date.Install and configure hardware and software.Troubleshoot system and network issues, diagnosing and resolving faults.Collaborate with vendors and service providers for IT hardware, software, and services.Monitor system performance and maintain documentation for IT processes and systems.Requirements:Bachelor&rsquo;s degree in IT, Marketing, Business, or a related field.Minimum 2 years of experience in IT support and marketing/sales roles.Solid technical knowledge of hardware, networking, and troubleshooting.Strong communication, presentation, and interpersonal skills.Experience in direct client interaction and outside sales/marketing visits.Preferred Skills:UAE driving license (optional).Fluency in English (Arabic is a plus).Ability to manage time effectively between technical and sales tasks.Job Types: Full-time, PermanentJob Type: Full-timePay: AED2,000.00 - AED3,500.00 per month

IT Sales Executive

HEADWAY CONTRACTING

UEGENT HIRING !!!!Send CVs through email: career@headwayms.comKey Responsibilities:Social Media &amp; Digital Marketing:<ul><li>Create and manage content across social media platforms -Facebook, Instagram, LinkedIn, TikTok, Youtube etc.</li><li>Develop and execute paid ad campaigns -Meta, Google Ads, etc.</li><li>Generate leads and analyze campaign performance</li><li>Create promotional videos and graphics for digital campaigns</li><li>Plan and manage content calendars</li><li>Monitor and grow audience engagement across all platforms</li><li>Collaborate with design and sales teams to align marketing strategy</li></ul>IT Support &amp; Network Management:<ul><li>Manage and maintain Avaya phone systems</li><li>Basic server and network maintenance</li><li>Troubleshoot hardware, software, and connectivity issues</li><li>Assist with IT setup for new employees</li><li>Maintain IT asset inventory and documentation</li><li>Coordinate with external IT vendors when needed</li></ul>Requirements:<ul><li>Minimum 1 year of UAE experience in a similar dual role .</li><li>Experience in Avaya systems, basic server, and network management</li><li>Strong understanding of digital marketing, lead generation, and content creation</li><li>Proficiency in tools like Canva, Adobe Premiere/Photoshop, or similar</li><li>Knowledge of Google Ads, Meta Business Suite, and analytics tools</li><li>Good communication skills in English</li><li>Ability to multitask and prioritize efficiently</li></ul>Employment Type: Full-timeJob Location: Abu dhabiJob Type: Full-timeApplication Question(s):<ul><li>1) Do you have a personal or client portfolio of websites you have built on WordPress?</li></ul>(If yes, please share links.) 2) How many years of hands-on experience do you have with WordPress development? 3) How many followers do you currently manage or engage with across your social media platforms? (Instagram, Facebook, LinkedIn, TikTok, etc.) 4) In your opinion, which social media platform delivers the highest quality leads for facility management or industrial services businesses? Why? 5) How many years of experience do you have working with CRM systems? (Please specify which systems you&rsquo;ve used.) 6) How many years of professional SEO experience do you have?Experience:<ul><li>Digital Marketing: 1 year (Required)</li></ul>

Social Media Marketing & IT Support Executive

VETERINARY CLINIC

Job Title: E-commerce SpecialistJob Description: We are looking for a motivated and detail-oriented E-commerce Specialist to join our team. The ideal candidate will be responsible for managing our online sales operations, ensuring smooth order processing, supplier coordination, and delivery management, along with handling administrative tasks.Responsibilities:<ul><li>Manage daily e-commerce operations and online sales.</li><li>Handle customer orders from start to completion.</li><li>Coordinate with suppliers and delivery agents.</li><li>Upload and maintain product listings.</li><li>Prepare quotations and basic reports.</li><li>Perform general administrative tasks.</li></ul>Requirements:<ul><li>Proven experience in e-commerce or online sales.</li><li>Strong communication and coordination skills.</li><li>Ability to multitask and manage time effectively.</li><li>Basic knowledge of e-commerce platforms.</li><li>Attention to detail and problem-solving skills.</li></ul>Please send your resume to jobs@designhubae.com or WhatsApp it to +971 50 696 7858.Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per month

E-Commerce Specialist

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Amazon is looking for a motivated individual for the profile of ACES (Amazon Customer Excellence Systems) Specialist for its AMET operations team. The candidate should enjoy getting their hands dirty learning delivery station operations and supporting creation of operational standards. 
 
As an ACES (Amazon Customer Excellence Systems) specialist, you will be the subject matter expert for OTR and UTR operations driving standardization for AMET operations. 
 
This role calls for an individual who can own all aspects of how transportation impacts customer experience, shipper experience and operator experience; monitor metrics, determine, then drive any initiatives necessary to improve it. This position offers a broad exposure to various operations, program, and product teams within Amazon. 
 
The successful candidate will have excellent written and verbal communication skills. 
 
Key job responsibilities 
<ul><li>Create operational standards.</li><li>Identify operational/process gaps and own fixing them with the right stakeholders.</li><li>Read the key metrics and drive actions from process perspective.</li></ul></div><h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree</li><li>Fluent in English</li><li>1+ years of Microsoft Office products and applications experience</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li><li>1-2 years of experience in warehousing and logistics operation background</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Ability to create pivot tables within Excel</li><li>Experience in continuous improvement environments</li><li>Resourceful to identify the way to get things done using limited resources.</li><li>Strong dive deep and analytical thinking and problem solving skills</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

ACES Specialist, AMET -- ACES

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