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it support specialist

Marcap

<div>
 Marine Capabilities (Marcap) LLC is seeking a skilled IT Support Engineer to join our dynamic team. The ideal candidate will be responsible for providing technical support and ensuring the seamless operation of IT systems and networks within the organization.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Act as the first point of contact (Helpdesk) for users seeking technical assistance via phone or email
 </li>
 <li>
 Ensure optimal performance of computer systems and maximize user productivity
 </li>
 <li>
 Install and configure computer hardware, operating systems, and software applications
 </li>
 <li>
 Monitor and maintain IT infrastructure, including computer systems and networks
 </li>
 <li>
 Demonstrate proficiency in Microsoft Office 365 Suite (Outlook, Word, Excel, PowerPoint)
 </li>
 <li>
 Assess technical issues and determine the most effective solutions based on available information
 </li>
 <li>
 Perform remote troubleshooting using diagnostic tools and techniques
 </li>
 <li>
 Escalate unresolved issues to higher-level support teams as necessary
 </li>
 <li>
 Provide timely and accurate updates on the status of IT support tickets
 </li>
 <li>
 Document incidents, resolutions, and system events in detailed logs
 </li>
 <li>
 Follow up on open tickets and ensure all updates are properly recorded
 </li>
 <li>
 Maintain scheduled backups and ensure secure storage of backup
 
 
 </li>
 </ul>
 If you are a proactive IT professional with a passion for solving technical challenges and supporting users, we encourage you to apply!
 
 
 
 Requirements
 
 
 
 Bachelor's degree in Information Technology, Computer Science, or a related field
 
 
 Minimum of 3 years' experience in a similar IT support role within the UAE
 
 
 Proven experience as an IT Support Engineer or similar role
 
 
 Strong knowledge of computer systems, networks, and software applications
 
 
 Experience with troubleshooting hardware and software issues
 
 
 Familiarity with IT security best practices and standards
 
 
 Excellent communication and customer service skills
 
 
 Ability to work independently and manage multiple tasks effectively
 
 
 Relevant technical certifications (e.g., CompTIA, Cisco) are a plus
 
 
 Willingness to learn and adapt to new technologies
</div>

IT Support Engineer

Nehalhotel

We're Hiring - Hotel IT Officer / IT Executive Join our dynamic team and play a key role in ensuring smooth and secure technology operations across the hotel! We are looking for an experienced and proactive IT professional to support our systems, enhance efficiency, and deliver excellent technical assistance to all departments. Position: IT Officer / IT Executive Department: Information Technology Location: Nehal Hotel, Abu Dhabi Responsibilities <ul> <li>Maintain and troubleshoot hotel systems including PMS, POS, Back Office, and network infrastructure.</li> <li>Ensure data security, system backups, and smooth connectivity throughout the property.</li> <li>Provide technical support to staff and assist in resolving hardware/software issues.</li> <li>Coordinate with vendors for system updates, licenses, and maintenance.</li> <li>Monitor and maintain CCTV, access control, and communication systems.</li> <li>Assist in implementing IT policies and procedures in compliance with hotel standards.</li> </ul> Requirements <ul> <li>Bachelor's Degree or Diploma in IT, Computer Science, or related field.</li> <li>Minimum 2 years of IT experience (hospitality background preferred).</li> <li>Knowledge of hotel systems (e.g., Opera, Micros, Sun, etc.) is an advantage.</li> <li>Strong problem solving skills and ability to work under pressure.</li> <li>Excellent communication and teamwork skills.</li> </ul> We Offer <ul> <li>Competitive salary and benefits</li> <li>Professional work environment</li> <li>Opportunities for career development</li> </ul> Apply Now! Send your CV to with the subject line "Hotel IT Officer Application". Be part of a hotel that values innovation, reliability, and technology driven excellence!<img src="https://www.jobg8.com/Tracking.aspx?oz7KrmCIbPRiwqE4dAxMUntbhDWkKD0%2fe" width="0" height="0" />

Hotel IT Officer / IT Executive

AL TAIF

<div>
 
 About AL TAIF
 
 
 
 We are the leading provider of maintenance, repair and overhaul services, and comprehensive lifecycle support for land platforms, heavy utility vehicles and ground support equipment. We empower our customer to focus on its missions, confident that its land-based platforms and systems, warfighters and other personnel are in optimal condition to operate at peak performance.
 
 
 
 Major Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Collaborate with other IT section personnel to resolve issues and ensure solutions are viable.
 </li>
 <li>
 Identify options for potential solutions to IT issues and assess them for both technical and business suitability.
 </li>
 <li>
 Conduct regular reviews of IT systems and generate reports on efficiencies and improvement areas.
 </li>
 <li>
 Identify the organisational need for new applications and prepare technical specifications as a roadmap for software development.
 </li>
 <li>
 Evaluate, test and recommend new opportunities for enhancing company software, hardware and IT processes.
 </li>
 <li>
 Submit reports to the relevant department heads and senior management when necessary.
 </li>
 <li>
 Provide instructions and training to staff when necessary.
 </li>
 <li>
 Attend regular internal and external meetings to provide updates on the progress of IT tasks and to present to users the application solutions being proposed.
 </li>
 <li>
 Keep system stakeholders informed on issues and progress.
 </li>
 <li>
 Design KPI dashboards and other web related reports.
 </li>
 <li>
 Assist in preparing specifications and user requirements. Encode, test, debug and document programs for relatively straightforward or small projects.
 </li>
 <li>
 Ensure all IT property is maintained in a serviceable condition, routinely inventoried and safeguarded.
 </li>
 <li>
 Maintain the confidentiality and security of all company information.
 </li>
 <li>
 Support other members of the IT section in fulfilling their roles.
 </li>
 <li>
 Ensure compliance with all safety, housekeeping and environmental directives.
 </li>
 <li>
 Perform other duties as required by their line manager and the Manager, IT and Digitalisation.
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in computer science, information systems or a related discipline required. Master's degree preferred, or Equivalent years of Experiences in same field
 </li>
 <li>
 A minimum of four to five years of experience in an IT Applications role is required.
 </li>
 <li>
 Certifications in SAP, IBM, MAXIMO, Microsoft and/or Oracle are an advantage.
 </li>
 <li>
 The ability to implement best practise standards, and maintain the network applications and security is preferred.
 </li>
 <li>
 Knowledge of LANs, WANs, VOIP and telecommunications is required.
 </li>
 <li>
 The ability to work analytically and independently, as well as with a team is preferred
 </li>
 <li>
 Have, or be able to obtain a valid UAE driver&rsquo;s license.
 
 
 </li>
 </ul>
 #ALTAIF
</div>

IT Analyst

Royal Class Travel and Tourism

Job Title:IT &amp; Website Developer and Digital Marketer(Arabic Male)(We need only Arabic candidates. Please do not send others)Department:Marketing &amp; Information TechnologyJob Purpose:To manage the company&rsquo;s IT infrastructure, develop and maintain a professional and user-friendly website, and lead digital marketing initiatives to support business growth and enhance customer engagement. This role combines IT support, web development, and digital marketing skills to ensure optimal online performance and efficient internal systems.Key Responsibilities:1. IT Support &amp; Infrastructure Management<ul><li>Provide daily technical support for hardware, software, and networking issues.</li><li>Install, configure, and maintain office computers, printers, routers, and servers.</li><li>Implement and monitor data backup, disaster recovery, and cybersecurity protocols.</li><li>Manage web hosting environments, DNS settings, SSL certificates, and server</li></ul>security.<ul><li>Maintain up-to-date documentation for IT systems and configurations.</li></ul>2. Website Development &amp; Maintenance<ul><li>Design, develop, and maintain the company website with updated travel packages,</li></ul>forms, and offers.<ul><li>Integrate booking engines, payment gateways, and CRM platforms.</li><li>Ensure the website is mobile-friendly, SEO-optimized, and user-centric.</li><li>Monitor website speed, resolve bugs, and troubleshoot technical issues.</li></ul>3. Digital Marketing &amp; Campaign Management<ul><li>Plan and execute digital marketing campaigns across Google, social media, and email</li></ul>platforms.<ul><li>Conduct keyword research and apply SEO/SEM techniques to boost organic traffic.</li><li>Manage content strategy including blogs, landing pages, and promotional material.</li><li>Set up and optimize PPC campaigns; monitor performance and ROI.</li><li>Use analytics tools to assess marketing effectiveness and apply data-driven</li></ul>improvements.4. CRM System Administration<ul><li>Oversee implementation, configuration, and daily use of CRM systems (e.g.,</li></ul>HubSpot, Salesforce).<ul><li>Develop automation workflows to improve customer lifecycle management.</li><li>Ensure accurate lead tracking, segmentation, and performance reporting.</li><li>Integrate CRM with marketing tools and website forms.</li></ul>5. Email, SMS &amp; WhatsApp Marketing<ul><li>Design and launch email campaigns with personalized content and automation</li></ul>sequences.<ul><li>Manage WhatsApp and SMS promotional communications.</li><li>Track open rates, click-through rates, and optimize for higher engagement.</li></ul>6. Social Media &amp; Online Presence<ul><li>Manage the company&rsquo;s social media accounts and content calendar.</li><li>Create engaging multimedia content to attract and retain followers.</li><li>Launch paid social media campaigns on Facebook, Instagram, LinkedIn, etc.</li><li>Monitor community interaction and respond to inquiries promptly.</li></ul>Qualifications &amp; Experience:Minimum Qualifications:<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, Digital Marketing, or a related field.</li></ul>Professional Experience:<ul><li>Minimum 1 year of relevant experience in IT support, website development, and</li></ul>digital marketing.<ul><li>Hands-on experience with WordPress or similar CMS platforms.</li><li>Strong understanding of SEO, SEM, Google Ads, Facebook Ads, and email marketing</li></ul>tools.<ul><li>Proficiency with Linux server environments (Ubuntu, CentOS, Alma Linux).</li><li>Experience with CRM tools such as HubSpot, Salesforce, or Fresh sales.</li></ul>Technical Skills:<ul><li>Web technologies: HTML, CSS, JavaScript.</li><li>Hosting &amp; security: DNS, cPanel, SSL, firewalls.</li><li>Analytics: Google Analytics, Facebook Business Manager.</li><li>Email tools: Mailchimp, Sendinblue, or similar platforms.</li></ul>Preferred Qualifications:<ul><li>Experience in the travel and tourism industry.</li><li>Familiarity with travel CRMs or online booking systems.</li><li>Basic graphic design skills (Photoshop, Canva, etc.) for web and marketing use.</li></ul>Key Competencies:<ul><li>Strong troubleshooting and problem-solving skills.</li><li>Excellent organizational and project management skills.</li><li>Effective communication and interpersonal abilities.</li><li>Ability to work independently and under pressure.</li><li>Attention to detail and commitment to high-quality output.</li></ul>Working Conditions:<ul><li>Office-based role with standard working hours.</li><li>Occasional extended hours during campaign launches or system issues.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per month

IT & Website Developer and Digital Marketer( Arabic)

BlackStone eIT

<div>
 Join BlackStone eIT as a Help Desk professional and become an integral part of our dedicated IT support team. In this role, you will be responsible for delivering exceptional technical assistance to our clients and staff, ensuring that their IT-related issues are resolved effectively and efficiently. Your role will be crucial in maintaining optimal functionality across our technological infrastructure.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Respond to help desk inquiries promptly through various channels, including phone, email, and chat
 </li>
 <li>
 Troubleshoot and resolve hardware, software, and networking issues while maintaining a high standard of customer service
 </li>
 <li>
 Create, update, and manage support tickets in the ticketing system to ensure all requests are tracked and addressed
 </li>
 <li>
 Assist in the deployment, configuration, and maintenance of IT equipment and software
 </li>
 <li>
 Guide and educate users on the effective use of relevant applications and systems
 </li>
 <li>
 Collaborate with other IT professionals to escalate and resolve complex technical problems
 </li>
 <li>
 Monitor the status of support tickets to provide timely updates to users
 </li>
 <li>
 Stay informed about new technologies and updates to better serve the organization
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Technical Skills: Knowledge of computer systems, networks, and common software applications. Familiarity with various operating systems like Windows, macOS, and Linux is also important
 </li>
 <li>
 Problem-Solving Abilities: The ability to diagnose and resolve technical issues efficiently
 </li>
 <li>
 Communication Skills (Arabic and English): Strong verbal and written communication skills are essential for explaining complex IT concepts to non-technical users
 </li>
 <li>
 Customer Service Orientation: A friendly and patient demeanour for dealing with frustrated users or complex IT issues
 </li>
 <li>
 Certifications: Certifications like CompTIA A+, Microsoft Certified Professional (MCP), or ITIL V4 Foundation
 </li>
 <li>
 User Support: Responding to user queries and issues, either via phone, video call, email, chat, or in-person
 </li>
 <li>
 Troubleshooting: Diagnosing and resolving technical issues, which can range from simple password resets to more
 </li>
 <li>
 complex problems with network connectivity or software functionality
 </li>
 <li>
 Hardware and Software Maintenance: Installing, configuring, and updating hardware and software, and ensuring they are functioning correctly
 </li>
 <li>
 Documentation: Keeping records of issues and resolutions, maintaining IT inventory and documentation of processes and systems
 </li>
 <li>
 Escalation of Issues: Recognizing when a problem needs to be escalated to a higher-level technical team or management
 </li>
 <li>
 User Training and Guidance: Educating users on how to use various IT resources and software applications effectively
 </li>
 <li>
 Ensuring Compliance: Making sure that IT practices adhere to organizational policies and industry standards, including security protocols
 </li>
 <li>
 Background:
 </li>
 <li>
 Minimum 5 years of experience with exposure in similar Operations Bilingual Arabic - English is a must
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 ON-SITE Model
 </li>
 <li>
 Time Flexibility
 </li>
 <li>
 Relocation after 6months based on performance
 </li>
 </ul>
</div>

Help Desk

Ankabut

<div>
 
 
 We&rsquo;re Hiring: Senior Procurement Specialist | Abu Dhabi, UAE
 
 
 
 Ankabut is seeking an experienced
 
 Senior Procurement Specialist
 
 to join our
 
 HR &amp; Finance team
 
 . This is a strategic leadership role responsible for overseeing procurement operations, optimizing sourcing strategies, and managing supplier relationships&mdash;ensuring cost-effective, compliant, and sustainable purchasing aligned with Ankabut&rsquo;s goals.
 
 
 As a senior member of the team, you will drive
 
 vendor performance, governance, efficiency, and ESG-aligned procurement practices
 
 that support Ankabut&rsquo;s mission in advancing research and education across the UAE.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead supplier identification, evaluation, and selection through strategic sourcing and negotiations.
 </li>
 <li>
 Analyze and compare complex quotations to secure best-value decisions on cost, quality, and timelines.
 </li>
 <li>
 Drive high-value contract negotiations, ensuring favorable and risk-mitigated terms.
 </li>
 <li>
 Oversee purchase order execution, delivery performance, and supplier accountability.
 </li>
 <li>
 Develop and implement procurement strategies that deliver measurable cost savings.
 </li>
 <li>
 Build and sustain strong supplier partnerships, resolving escalations effectively.
 </li>
 <li>
 Ensure compliance with procurement policies, audit requirements, and documentation standards.
 </li>
 <li>
 Collaborate with HR, finance, operations, and project teams to align procurement with organizational priorities.
 </li>
 <li>
 Drive process improvement through digitization, automation, and adoption of best practices.
 </li>
 <li>
 Define and monitor KPIs for supplier performance and implement improvement plans.
 </li>
 <li>
 Support procurement budgeting, expenditure tracking, and optimization initiatives.
 </li>
 <li>
 Incorporate sustainability and ESG principles into procurement decisions.
 </li>
 <li>
 Conduct market research to anticipate trends, innovations, and supplier capabilities.
 </li>
 <li>
 Provide strategic guidance on complex procurement issues and supplier disputes.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in information technology (IT)
 
 is required.
 </li>
 <li>
 Professional certifications (e.g.,
 
 CPSM, CPM, or equivalent
 
 ) are preferred.
 </li>
 <li>
 
 5&ndash;7 years of progressive procurement/supply chain experience
 
 with a strong track record in
 
 IT procurement
 
 .
 </li>
 <li>
 
 Managerial-level procurement experience, preferably within the education sector
 
 .
 </li>
 <li>
 Proven expertise in
 
 strategic sourcing, high-value negotiations, and vendor management
 
 .
 </li>
 </ul>
 
 📍
 
 Location:
 
 Abu Dhabi, UAE
 
 
 📑
 
 Department:
 
 HR &amp; Finance
 
 
 🕒
 
 Employment Type:
 
 Full-time
 
 
 If you are a senior procurement professional with expertise in IT sourcing and a passion for advancing education, we invite you to apply.
 
 
 
</div>

IT Senior Procurement Specialist

Contango

<div><h2 class="jobSectionHeader">EMR Integration Specialist</h2>
Location: United Arab Emirates 
Engagement Type: Full-time, 4&ndash;6 Month Project Assignment 
Experience Level: 10+ years in EMR implementation or healthcare IT<h3 class="jobSectionHeader">
Role Summary</h3>
The EMR Integration Specialist will act as the bridge between clinical operations, IT systems, and vendors to ensure that workflows of care are effectively translated into system functionalities. This role ensures usability, compliance, and accuracy in data capture across departments, leading to a successful EMR go-live and stabilization phase.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>
Translate workflows of care and patient journeys into EMR functional requirements ensuring usability, compliance, and data capture consistency.</li>
<li>
Gather, document in detail and validate business requirements from each functional area (including but not limited to clinical, nursing, pharmacy, admissions, billing, admin).</li>
<li>
Coordinate between clinical operations, IT (both at project and HoldCo level), and EMR vendor to ensure system fully reflects intended patient strategy and workflows.</li>
<li>
Configure, test, and validate EMR modules with end-users based on the rollout plan.</li>
<li>
Support data upload and mapping (patients, providers, inventory, forms).</li>
<li>
Liaise with vendor&rsquo;s team for interface testing of DoH/Malaffi with internal systems.</li>
<li>
Conduct user acceptance testing (UAT) and log technical issues for closure.</li>
<li>
Provide floor-support during go-live and first operational weeks.</li>
<li>
Train super-users and ensure proper handover to IT/Clinical Ops teams.</li>
<li>
Maintain regular reporting to Project leadership on EMR implementation status.</li>
</ul><h3 class="jobSectionHeader">
Expected Deliverables</h3><ul>
<li>
Detailed Business Requirements Document mapping all functional requirements.</li>
<li>
Workflow-to-System Map translating the integration of care pathways into EMR functionalities and forms.</li>
<li>
Parameterized EMR environment with validated configuration, reflecting approved workflows and data fields.</li>
<li>
Verified data integration with external systems (DoH, Malaffi, etc.).</li>
<li>
UAT plan and signed-off testing results.</li>
<li>
Issue log with closure tracking and validation evidence.</li>
<li>
Go-live checklist (connectivity, user credentials, end-points&rsquo; access).</li>
<li>
EMR effectively moved to production across clinical and administrative departments.</li>
<li>
Training completion tracker and end-user sign-offs.</li>
<li>
Post-go-live performance report with recommendations for stabilization.</li>
</ul><h3 class="jobSectionHeader">
Candidate Profile</h3><ul>
<li>
Bachelor&rsquo;s degree in Health Informatics, Computer Science, or a related field.</li>
<li>
Minimum 10+ years of experience in EMR implementation, healthcare IT, or digital health transformation.</li>
<li>
Experience with Cerner, Epic, InterSystems, or equivalent EMR systems.</li>
<li>
Strong understanding of clinical workflows, data integration, and regulatory compliance (DoH/Malaffi).</li>
<li>
Excellent coordination, problem-solving, and documentation skills.</li>
</ul><h3 class="jobSectionHeader">
Engagement Details</h3><ul>
<li>
Duration: 4&ndash;6 months (full-time, on-site)</li>
<li>
Location: United Arab Emirates</li>
<li>
Start Date: Immediate</li></ul></div>

EMR Integration Specialist (Secondment to Client)

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