general support specialist Jobs in Kuwait City Kuwait

general support specialist

desktop support engineer Jobs in Kuwait City Kuwait

desktop support engineer

help desk tier i support Jobs in Kuwait City Kuwait

help desk tier i support

it infrastrucure support engineer Jobs in Kuwait City Kuwait

it infrastrucure support engineer

it specialist

it support specialist

AC House company

Position OverviewWe are looking for a skilled and proactive IT Specialist to manage and support all information technology systems within our furniture and mattress production factory in Sabhan Area. The ideal candidate must have hands-on experience with ERP systems, particularly Odoo, and will be responsible for ensuring the smooth operation, maintenance, and security of all IT infrastructure. This role provides technical support to all departments, ensures optimal system performance, and assists in the digital transformation of the factory&rsquo;s operations.Key Responsibilities<ul><li>Administer, monitor, and maintain the ERP system (Odoo) to ensure efficient workflow across departments.</li><li>Provide technical support and troubleshooting for all hardware, software, and network issues within the factory.</li><li>Configure and update user accounts, access rights, and security permissions within Odoo and other systems.</li><li>Collaborate with department heads to identify system requirements and improve process efficiency through automation.</li><li>Perform regular data backups, system updates, and preventive maintenance to ensure data integrity and system reliability.</li><li>Manage and maintain servers, printers, internet connectivity, and local networks (LAN/Wi-Fi).</li><li>Coordinate with ERP vendors or external consultants when system customization or upgrades are required.</li><li>Document IT procedures, system configurations, and user manuals for internal use.</li><li>Ensure cybersecurity measures are in place, including antivirus protection, firewalls, and data protection practices.</li><li>Support production, inventory, and sales teams with system-related queries and training as needed.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Minimum 3&ndash;5 years of IT experience, preferably in a manufacturing or industrial environment.</li><li>Proven knowledge and practical experience with ERP systems &ndash; Odoo experience is mandatory.</li><li>Strong troubleshooting and problem-solving abilities.</li><li>Good knowledge of network systems, servers, and data security protocols.</li><li>Excellent communication and teamwork skills to support non-technical users.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Fluent in English (Arabic is an advantage).</li></ul>Preferred Attributes:<ul><li>Experience in integrating ERP systems with production and inventory modules.</li><li>Familiarity with database management (PostgreSQL preferred for Odoo).</li><li>Strong organizational skills, initiative, and attention to detail.</li><li>Service-oriented mindset with a proactive approach to problem-solving.</li></ul>Job Type: Full-timePay: KD350.000 - KD500.000 per monthApplication Question(s):<ul><li>Do you have previous experience with ERP implementation and managing?</li><li>Do you have experience with Odoo installation, configuration and customization?</li></ul>

IT Support Specialist

C3EL

<div><h2 class="jobSectionHeader">Overview:</h2>
<div>
<div><div>Job Title: Help Desk Tier I Support

Security Clearance: Secret

Location: Camp Arifjan, Kuwait

(Due to the nature of the work and contract requirements, U.S. Citizenship is required.) 

</div>
</div></div><h2 class="jobSectionHeader">Description:</h2>
<div>
<div><div>C3EL is seeking a Help Desk Tier I Support to join our team in Camp Arifjan, Kuwait. In this role, you'll be the first line of defense for resolving technical issues by providing timely troubleshooting, guidance, and support for computers, networks, and related systems. You'll deliver clear, customer-focused assistance while keeping operations running smoothly and efficiently.

Responsibilities will include, but not be limited to:
<ul>
<li>Perform laptop imaging and deployment.</li>
<li>Conduct basic IP and network connectivity troubleshooting.</li>
<li>Create and manage user accounts within a Microsoft domain environment.</li>
<li>Add and remove computers from the domain.</li>
<li>Assign users to appropriate groups and apply necessary permissions.</li>
<li>Create and manage Exchange mailboxes.</li>
<li>Diagnose and resolve user email-related issues.</li>
<li>Troubleshoot and configure printers, including mapping shared printers.</li>
<li>Document all support actions and troubleshooting steps for reporting and tracking purposes.</li></ul> 

</div>
</div></div><h2 class="jobSectionHeader">Minimum Qualifications:</h2>
<div><div><div><ul><li>An Active, in-scope US Government issued Secret clearance.</li>
<li>Due to the nature of the work and contract requirements, US Citizenship is required.</li>
<li>Must have a minimum of seven (7) years of experience with IT systems.</li>
<li>Must have a minimum of four (4) years in IT customer support.</li>
<li>Must have a minimum of two (2) years experience in a military environment.</li>
<li>Must have one (1) of the following required certifications: A+CE or CCNA-Security or CND or Network+CE or SSCP.</li>
<li>Able to travel to support mission up to 10%.</li></ul> 

</div>
</div></div><h2 class="jobSectionHeader">Education:</h2>
<ul><li>Associate's degree in Networking, OR eleven (11) total years of recent specialized experience.</li></ul></div>

Help Desk Tier I Support

Akima

<div>Company Overview:
<div></div><div>
Work Where it Matters</div><div></div><div> 
Five Rivers Services (FRS), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.</div><div></div><div> 
At FRS, the work you do every day makes a difference in the lives of our 15,000 I&ntilde;upiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.</div><div></div><div> 
For our shareholders, FRS provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.</div><div></div><div> 
For our government customers, FRS provides full-spectrum capabilities including enterprise IT support services, satellite and communications IT operations and maintenance support, classified and unclassified base operations and administrative services, and more.</div><div></div><div> 
As an FRS employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.</div>
Description:

Five Rivers Services is looking for a Service Desk Administrator located at Camp Arifjan, Kuwait. To join our team of outstanding professionals, apply today! 
Our Service Desk Administrator provides front-line customer service desk support, responsible for responding to and resolving computer, printer, and network issues. Customers contact the Service desk in-person, by phone, using Remedy and/or by sending emails. This position involves a high degree of quick decision making and detailed task management to ensure all work orders not resolved at the Service Desk are immediately assigned to the appropriate IT groups. Excellent customer service skills are mandatory.
Responsibilities:
<ul><li>Primary support and interface with site Information Management Officers (IMO) to ensure all Service Desk resources are utilized in the most efficient manner.</li><li>
Assists the IMO with daily functions of computer, network and software management for the site and all users.</li><li>
Provides immediate response to all customers who come to the Service Desk Person-to-person interaction involves troubleshooting, information exchange and help with ticket submission and issues.</li><li>
Provides telephone customer support for incoming and follow up calls used for initial troubleshooting.</li><li>
May be required to work for 12-hour shifts utilizing Remedy call management software and other tools, to log and manage trouble tickets.</li><li>
Must have the technical ability to accurately determine call routing for trouble tickets that cannot be resolved immediately at the Service Desk.</li><li>
Troubleshoots Microsoft OS issues on Army Gold Master/Universal Gold Master along with setup and Microsoft Office 2007.</li><li>
Troubleshoots all other site authorized software with IMOs and users.</li><li>
Creates logon and email accounts using Microsoft Exchange Server and User Manager.</li><li>
Manages Network Services with Server Manager, Print Queue Management and CISCO VMPS Administration.</li><li>
Works within a small continuous improvement focused team.</li><li>
Tracks and documents work performed to allow accurate reporting of all Service Desk activities.</li><li>
Completes all tasks and assignments as requested by Supervisors and Management.</li><li>
Performs other duties and assignments as required.</li></ul>
Qualifications:
<ul><li>Must be a US citizen with an active Secret clearance, or higher level, security clearance</li><li>
High school diploma or GED with at least one (1) year experience in a service desk/help desk environment.</li><li>
Prerequisite requirements for State-side applicants: valid U.S. passport, must be able to obtain and maintain an International Driver&rsquo;s Permit (IDP), valid U.S. driver&rsquo;s license, and the ability to successfully pass a police clearance check and medical qualifications.</li><li>
Prerequisites for in-country applicants: valid U.S. passport, valid International Driver&rsquo;s Permit (IDP) or Kuwait-issued driver's license, valid U.S. driver&rsquo;s license, medical qualifications, self-identify current visa sponsor &amp; employer, and a copy of your Civil ID and/or work visa.</li><li>
You must be able to meet all health requirements.</li><li>
Must be able to pass a detailed medical and dental exam.</li><li>
Must be able to complete CONUS Replacement Center (CRC) Training for deployment overseas</li><li>
Must have a working knowledge of Microsoft Office software.</li><li>
Demonstrated strong customer service skills are mandatory.</li><li>
Excellent interpersonal skills are required.</li><li>
Requires candidates to adhere to DoD 8570.01-M: all candidates are required to maintain at least one (1) baseline certification and one (1) computing environment (CE) certification. The authorized certifications for this job title are listed as follows:<ul><li>
IAT Level I Baseline:</li><li>
Cisco: CCNA: Certified Network Associate - Security</li><li>
Cisco: CCNP: Certified Network Professional - Security</li><li>
CompTIA: A+ ce</li><li>
CompTIA: CASP+ ce: Advanced Security Practitioner (ended 17 Dec 2024)</li><li>
CompTIA: CySA+ ce: Cybersecurity Analyst</li><li>
CompTIA: Network+ ce</li><li>
CompTIA: Security+ ce</li><li>
CompTIA: SecurityX ce</li><li>
GIAC: GCED: Certified Enterprise Defender</li><li>
GIAC: GCIH: Certified Incident Handler: Certified Incident Handler</li><li>
GIAC: GICSP: Industrial Cyber Security Professional</li><li>
GIAC: GSEC: Security Essentials</li><li>
ISACA: CISA: Certified Information Systems Auditor</li><li>
ISC2: CISSP (or Associate): Certified Information Systems Security Professional</li><li>
ISC2: SSCP: Systems Security Certified Practitioner</li><li>
Computing Environment Certificates</li><li>
CompTIA: Server+</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: MCSA: Windows 10</li><li>
Microsoft: MCSA: Windows Server 2012</li><li>
Microsoft: MCSA: Windows Server 2016</li><li>
Microsoft: MCSE: Cloud Platform and Infrastructure</li><li>
Microsoft: MCSE: Enterprise Devices and Apps</li><li>
Microsoft: MCSE: Private Cloud 2012</li><li>
Microsoft: MCSE: Server Infrastructure 2012</li><li>
Microsoft: MCT: Certified IT Professional</li><li>
Microsoft: MCT: Certified Systems Administrator</li><li>
Microsoft: 365 Certified: Endpoint Administrator Associate</li><li>
Microsoft: 365 Certified: Enterprise Administrator Expert</li><li>
Microsoft: 365 Certified: Messaging Administrator Associate</li><li>
Microsoft: 365 Certified: Modern Desktop Administrator Associate</li><li>
Microsoft: 365 Certified: Security Administrator Associate</li><li>
Microsoft: Certified: Azure Administrator Associate</li><li>
Microsoft: Certified: Azure Database Administrator Associate</li><li>
Microsoft: Certified: Azure Security Engineer Associate</li><li>
Microsoft: Certified: Azure Solutions Architect Expert</li><li>
Microsoft: Certified: Identity and Access Administrator Associate</li><li>
Microsoft: Certified: Information Protection Administrator Associate</li><li>
Microsoft: Certified: Security Operations Analyst Associate</li><li>
Microsoft: MCSA: SQL 2016 Database Admin</li><li>
Microsoft: MCSA: SQL 2016 Database BI Development</li><li>
Microsoft: MCSA: SQL 2016 Database Dev</li><li>
Microsoft: MCSE: Core Infrastructure</li><li>
Microsoft: MCSE: Database Management and Analytics</li><li>
Microsoft: MCSE: Productivity Solutions Expert</li><li>
Microsoft: MD-100: Windows Client</li><li>
Microsoft: MTA: Microsoft Technology Associate</li><li>
Microsoft: MTA: Windows Server Administration Fundamentals</li></ul></li></ul>
Job ID: 2025-19602 Work Type: On-Site</div>

Service Desk Administrator (IT Help Desk) - Camp Arifjan (Active Secret Clearance Required)

Core for Infrastructure Works Co. W.L.L by Al Nisf Group

IT SpecialistExperience Required: 8&ndash;12+ years of progressive experience in IT management and technical support, preferably within the construction, engineering, or infrastructure sectors.Role Summary: We are seeking a proactive and highly skilled IT Specialist to manage and enhance the company&rsquo;s IT infrastructure, with a strong focus on supporting project-based operations and engineering environments. The ideal candidate will have a deep understanding of ERP systems, network security, and industry-specific software tools, along with a strong problem-solving mindset and a commitment to continuous improvement.Key Responsibilities &amp; Expertise:&middot; ERP Systems Management: Proficient in customizing, maintaining, and optimizing ERP systems (e.g., SAP, Oracle, or similar) to align with business workflows and improve operational efficiency.&middot; Network &amp; Cybersecurity: Experienced in designing, managing, and securing corporate IT networks. Implements robust cybersecurity measures, conducts risk assessments, and ensures data integrity and protection.&middot; Engineering Software Support: Familiar with supporting engineering and design software such as AutoCAD, Revit, Primavera P6, and other project management tools essential to infrastructure and construction operations.&middot; Technical Support &amp; Troubleshooting: Skilled in diagnosing and resolving complex hardware, software, and network issues, while providing prompt and effective end-user support.&middot; System Integration &amp; Automation: Able to integrate disparate systems and develop automated workflows that increase efficiency, reduce redundancy, and support digital transformation goals.&middot; Cloud &amp; Digital Technologies: Solid understanding of cloud services, data management, virtualization, and emerging IT solutions relevant to construction and infrastructure projects.&middot; Cross-Functional Collaboration: Works closely with executives, project managers, engineers, and other departments to ensure that IT solutions align with business and technical needs.&middot; Communication &amp; Interpersonal Skills: Strong communication abilities to explain complex technical concepts to non-technical users, train staff, and coordinate with third-party vendors and service providers.&middot; Adaptability &amp; Innovation: Stays current with evolving technologies, best practices, and IT trends, applying innovative approaches to enhance company systems and support long-term digital growth.Educational Qualifications:&middot; Bachelor&rsquo;s Degree in Information Technology, Computer Science, or a related field &ndash; mandatory&middot; Professional certifications such as Cisco (CCNA/CCNP), Microsoft (MCSA/MCSE), or cybersecurity credentials (e.g., CompTIA Security+, CISSP) &ndash; preferredJob Type: Full-time

IT Specialist

Axis Solutions

Responsibilities<ul><li>Efficiently troubleshoot and resolve complex problems in a highly technical environment</li><li>Provide technical assistance with hardware and software</li><li>Resolve issues via phone, in person, or electronically</li><li>Log bugs and enhancement requests</li><li>Perform hardware and software installations, configurations and updates as needed</li><li>Create and maintain tips and tricks solutions for online database and web site</li><li>Resolve technical issues in a timely manner</li><li>Implementation of upgraded software releases</li></ul>Requirements<ul><li>Excellent customer service skills</li><li>Strong troubleshooting and critical thinking skills</li><li>Three years of strong technical and troubleshooting experience, including the ability to work under pressure and &ldquo;think outside the box,&rdquo; diagnose log files, simulate problems</li><li>Associate&rsquo;s Degree in Computer Science or Management Information Systems (MIS)</li><li>In depth knowlegde of Windows</li></ul>Job Type: Full-timePay: KD350.000 per month

Technical Support Engineer (ATM) - Driving License is a must

INFRA ASSURE

Role OverviewThe Resident Engineer will be the onsite technical authority for managing, securing, and optimizing Dell Thin Client fleets&mdash;specifically ThinOS environments&mdash;across banking branches and operations. This specialist will ensure full hardware and peripheral compatibility, stringent security posture meeting banking standards (including multi-factor authentication), and deliver hands-on technical support and guidance to IT teams and end users.Key Responsibilities<ul><li>Oversee large-scale deployment, integration, and lifecycle management of Dell Thin Clients operating ThinOS within banking environments.</li><li>Lead comprehensive testing, integration, and troubleshooting for all relevant peripherals (e.g., card readers, scanners, printers, biometrics) ensuring full compatibility for branch operations.</li><li>Configure, update, and centrally manage ThinOS devices and peripherals through Wyse Management Suite (WMS), including firmware and driver management.</li><li>Apply and enforce all required bank security measures, such as multi-factor authentication (MFA) using smartcards, biometrics, FIDO2 keys, and SAML/RADIUS-based authentication solutions.</li><li>Work closely with bank security and compliance teams to ensure that ThinOS devices adhere to regulatory requirements, including enabling FIPS 140-2 mode and monitoring device audit status.</li><li>Develop, document, and maintain security policies for endpoint protection; proactively deploy patches and software updates.</li><li>Train and support IT staff in ThinOS management, incident response, and peripheral lifecycle best practices.</li><li>Act as the point-of-contact between Dell, the bank&rsquo;s technical teams, and third-party vendors for specialized peripherals or security workflows.</li></ul>Required Qualifications<ul><li>Extensive, hands-on experience managing Dell Thin Clients (preferably with ThinOS) in a secure environment.</li><li>Proven expertise in the configuration and troubleshooting of banking peripherals: biometric devices, card readers, scanners, and compatible printers.</li><li>Strong working knowledge of Wyse Management Suite and Admin Policy Tool for device and security management.</li><li>Understanding of endpoint device compliance, software/firmware updates, and asset lifecycle management.</li><li>Solid background in information security, including deployment and management of multi-factor authentication (MFA) and cryptographic controls in banking or other regulated industries.</li><li>Experience applying and enforcing security frameworks and regulatory requirements (e.g., FIPS, SAML MFA, RADIUS-based authentication).</li><li>Excellent analytical, problem-solving, and communication skills&mdash;capable of working with both technical and non-technical stakeholders.</li><li>Industry certifications in Dell, Microsoft, Citrix, or VDI solutions are desirable.</li></ul>Job Type: Temporary Contract length: 2 monthsPay: Up to KD1,494.000 per monthApplication Question(s):<ul><li>Do you have hands on experience with Dell ThinOS?</li><li>We mist fill this position immediately. Are you an immediate joiner?</li></ul>Experience:<ul><li>WMS: 4 years (Required)</li><li>Cryptographic controls in banking: 4 years (Required)</li></ul>

Resident Engineer

Mövenpick

<div>Company Description 
M&ouml;venpick Hotel &amp; Resort Al Bida&rsquo;a Kuwait is situated on a stunning beach with white sand merging into azure waters. Located just 15 minutes from Kuwait International Airport and ten minutes from Kuwait&rsquo;s well-known shopping district in Salmiya, our 5 star hotel has a location that suits both business and leisure travellers alike. Shopping destinations, restaurants and a cinema complex are also located nearby for those who would like to discover the city. 
Job Description 
Job Description<ul><li>
Perform all physio therapist /treatment offer on the spa and wellness menu</li><li>
Upselling treatment / retail products and activities concerned</li><li>
Administrative duties</li><li>
Receive and response to all guests/member on physio therapy concerned</li><li>
Handle all transactions and maintain the daily balance with efficiency</li><li>
Support wellness host team on all information concerned for treatment.</li></ul> 

Qualifications 
<ul><li>
Certification from an accredited school of Massage and Aesthetics required</li><li>
Excellent communication and organizational skills</li><li>
Spa treatment required skills:- Beauty Therapy Specialist, body Massage, Facial (nail treatment is an advantage)</li><li>
Minimum of 5 years' experience in the same position in a luxury hotel</li></ul> 

Additional Information 
What is in it for you:<ul><li>Employee benefit card offering discounted rates at Accor worldwide.</li><li>Learning programs through our Academies.</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.</li><li>All Heartist Program with exclusive discount card dedicated to Accor employees offering discounted rates for hotel stays, dining, travel, shopping and lot more!</li><li>Career opportunities across a network of international brands in more than 5100 hotels across 110 countries.</li></ul>
Our commitment to Diversity &amp; Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Head therapist Female

Explore 240+ It support specialist in Kuwait City Kuwait this November. Find roles across top companies and apply now to boost your career.