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it technical support engineer Jobs in Abu Dhabi

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TRUTECH INFORMATION TECHNOLOGIES LLC

<ul><li>We are an IT Services &amp; Solutions Provider based in Khalidiya, Abu Dhabi, delivering Managed IT Services and technology solutions to business customers across Abu Dhabi and Dubai.</li><li>We deliver Managed IT Services (AMC), Microsoft 365, cybersecurity, networking, backup solutions, compliance and IT projects</li><li>This is an outdoor job (providing It support to customers by going to their locations).</li></ul>Responsibilities:<ul><li>Monitoring &amp; responding to client's IT support tickets/requests on time.</li><li>Monitoring &amp; replying to helpdesk &amp; support emails &amp; inquiries.</li><li>Provide ONSITE and remote IT technical support to client's IT systems as scheduled by the operations department (Desktops/Laptops/Servers/Networks/Email/WiFi/Printer/CCTV/PABX).</li><li>Diagnose software, networking, or hardware issues and fix them.</li><li>Checking for other opportunities/issues when onsite.</li><li>Coordinating with the remote support team to fix issues and provide top-notch support service to clients.</li><li>Track &amp; Monitor ongoing jobs &amp; support.</li><li>Manage, Maintain, Update &amp; Monitor the HELP-DESK Ticketing system daily with accurate and timely information.</li><li>Preparing BOQ/SOW &amp; reports after site visit as required.</li><li>Managing &amp; compiling job reports.</li><li>Processing of all jobs with accuracy and timeliness.</li><li>Understand &amp; resolve customer requirements/issues and close tickets within time.</li><li>Maintaining good client relations &amp; ensuring a high level of Client satisfaction.</li><li>Responding to complaints/suggestions from customers and giving after-sales support.</li><li>Increase Company reputation with quality on-time support &amp; services.</li></ul>Required Technical Skills:<ul><li>Min 3 years of IT Support Experience in a similar job role.</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - Desktops and Laptops (Windows and Mac).</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - Email Services (outlook).</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - Basic networks (DHCP,DNS,TCP/IP).</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - Basic Routers.</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - Printers.</li><li>Strong expertise and hands-on experience in cabling, patching, network tracing &amp; crimping.</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - Firewalls.</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - PABX</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - CCTV</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - Windows Servers.</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - MS Active Directory.</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - NAS devices.</li><li>Strong expertise and hands-on experience in installing, configuring &amp; troubleshooting - Backup softwares.</li></ul>Other Required Skills:<ul><li>Good Knowledge of IT Technologies &amp; products.</li><li>Good written &amp; oral command of the English Language is a must.</li><li>Excellent phone &amp; email communication skills.</li><li>Excellent communication skills and the ability to explain technical issues to non-technical members of staff.</li><li>Strong problem-solving skills and the ability to work independently and in a team-oriented, collaborative environment.</li><li>The capacity to work well on your own or in a team.</li><li>Ability to manage your time and plan your day effectively.</li><li>Demonstrated track record of performance and commitment.</li><li>Cool-tempered and able to handle rejection.</li><li>Good organizational skills.</li><li>Ability to hit deadlines and work under pressure.</li><li>Can easily adapt to new environments.</li><li>Excellent professional image &amp; should be presentable.</li></ul>Optional<ul><li>Valid UAE driving license</li><li>Certifications in IT</li></ul>Pay: AED5,000.00 - AED7,000.00 per monthApplication Question(s):<ul><li>Where are you currently located &amp; what is your visa status?</li></ul>Experience:<ul><li>IT Technical Support: 3 years (Required)</li><li>Microsoft Windows Server: 3 years (Required)</li><li>Basic Network: 3 years (Required)</li><li>Firewall: 3 years (Preferred)</li><li>Telephone &amp; Email Communication: 3 years (Preferred)</li><li>Helpdesk Ticketing System: 3 years (Required)</li><li>Desktop support: 3 years (Required)</li></ul>Language:<ul><li>English (Read, write, speak) (Required)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Work Location: In person

IT Technical Support Engineer

Taqeef

Please note that this position is exclusive to UAE Nationals OnlyResponsibilities:<ul><li>Provide technical support to employee's queries and issues related to computer systems, software, and hardware.</li><li>Walk end-users through the problem-solving process.</li><li>Act as an IT Help Desk representative and ensure all queries are efficiently addressed and resolved in due time.</li><li>Keep IT Helpdesk system records up to date.</li><li>Train computer users when and as required.</li><li>Install, modify, and repair computer hardware and software, as well as computer peripherals.</li><li>Clean up and recycle computers.</li><li>Run diagnostic programs to resolve problems.</li><li>Maintain asset information for end-user IT equipment.</li><li>Provide general administration support to the IT function.</li><li>Provide high quality of customer service.</li></ul>Qualifications:<ul><li>BSc degree in Computer science or equivalent.</li><li>5+ years of experience in providing IT Helpdesk support services.</li><li>Hands-on experience in troubleshooting hardware, software, and network issues.</li><li>Sound technical knowledge of IT systems such as servers, virtualization, Active Directory, Networking, Routing &amp; Telecom systems.</li><li>Strong communications and problem-solving skills.</li><li>Fluent English, Arabic is an added advantage.</li><li>Proficient MS Office skills.</li></ul>Pay: From AED9,000.00 per monthWork Location: In person

Emirati - IT Support Engineer

Dubai Based Marine Safety Company

WE ARE HIRING: Driver cum TechnicianCompany: Louis Safety Location: Abu Dhabi, UAERequirements<ul><li>Valid UAE Driving License</li><li>Basic technical knowledge</li><li>Physically fit</li><li>Willing to assist with field service activities</li><li>Immediate joiners preferred</li></ul>Job SummaryDrive company vehicles and assist technicians with installation, maintenance, and service work at customer sites across the UAE.Apply NowPay: AED1,500.00 - AED3,000.00 per monthWork Location: In person

Driver cum Technician

Astron Certification LLC

We are looking for an experienced Fire Fighting Technician to join our team. The successful candidate will be responsible for the installation, testing, commissioning, maintenance, and repair of fire fighting systems in accordance with project requirements and safety standards.Key Responsibilities<ul><li>Install and maintain fire fighting systems, including sprinklers, hydrants, hose reels, fire pumps, and piping.</li><li>Perform testing, commissioning, troubleshooting, and repairs.</li><li>Read and interpret technical drawings and specifications.</li><li>Conduct pressure testing and routine maintenance.</li><li>Ensure compliance with UAE Civil Defense (ADCD), NFPA standards, and company HSE requirements.</li><li>Report work progress to the Site Engineer and maintain tools and equipment.</li></ul>Requirements<ul><li>ITI, Diploma, or equivalent technical qualification.</li><li>2&ndash;5 years of experience in fire fighting system installation and maintenance.</li><li>Knowledge of ADCD regulations and NFPA standards is preferred.</li><li>Ability to read mechanical drawings and work independently.</li><li>Good communication and teamwork skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your expected salary?</li></ul>Work Location: In person

Fire Fighting Technician

Wasael Property Management

<div>
 
 Job Purpose
 
 
 
 The Maintenance Technician &ndash; Electrical / Electrician is responsible for performing preventive and corrective maintenance, diagnosing and resolving electrical technical issues, and attending to emergency situations across assigned properties. The role ensures all electrical systems operate safely, efficiently, and in compliance with quality standards.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Diagnose, analyze, and repair electrical issues at assigned sites.
 </li>
 <li>
 Perform advanced preventive and corrective maintenance on electrical systems and equipment as per the maintenance schedule.
 </li>
 <li>
 Attend electrical emergencies, including on-call duties, and ensure timely resolution.
 </li>
 <li>
 Identify technical issues and recommend system improvements to the Operations Manager.
 </li>
 <li>
 Supervise the Maintenance Team in carrying out electrical maintenance tasks to required standards.
 </li>
 <li>
 Provide technical training and guidance to operations and maintenance staff.
 </li>
 <li>
 Document emergency actions, maintenance activities, required parts/tools, and completion reports accurately.
 </li>
 <li>
 Ensure strict compliance with health and safety regulations in all electrical works.
 </li>
 <li>
 Perform additional duties as directed by the Line Manager.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 Qualifications and Experience
 
 
 <ul>
 <li>
 Diploma or professional certification in Electrical Systems.
 </li>
 <li>
 Valid UAE Driver&rsquo;s License.
 </li>
 <li>
 Health and Safety certification preferred.
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum of 6 years&rsquo; experience as an Electrician in property management, facilities management, or building maintenance environments.
 </li>
 <li>
 Expertise in panel boards, electrical lines, troubleshooting, and specialized measuring equipment.
 </li>
 <li>
 Knowledge of both low voltage and high voltage electrical systems, as well as control systems.
 
 
 </li>
 </ul>
 Knowledge and Skills
 
 
 
 Knowledge
 
 
 
 <ul>
 <li>
 Electrical installations and systems.
 </li>
 <li>
 Advanced knowledge of low voltage systems.
 </li>
 <li>
 General knowledge of high voltage systems.
 </li>
 <li>
 Control systems and troubleshooting.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Strong teamwork and organizational abilities with effective technical staff interaction.
 </li>
 <li>
 Proactive mindset with the ability to anticipate and resolve issues.
 </li>
 <li>
 Effective interpersonal communication and collaboration skills.
 </li>
 <li>
 Ability to work independently and solve complex electrical problems under pressure.
 
 
 </li>
 </ul>
 Core Competencies
 
 
 <ul>
 <li>
 Initiative &ndash; Demonstrates proactive problem-solving and ownership of tasks.
 </li>
 <li>
 Analytical &amp; Logical Thinking &ndash; Skilled at diagnosing and resolving electrical issues.
 </li>
 <li>
 Conceptual Thinking &ndash; Understands and applies technical concepts effectively.
 </li>
 <li>
 Decisiveness &ndash; Makes sound decisions, especially during emergencies.
 </li>
 <li>
 Information Seeking &ndash; Identifies and addresses issues promptly.
 </li>
 <li>
 Teamwork &ndash; Collaborates effectively with colleagues and maintenance teams.
 </li>
 <li>
 Organization Commitment &ndash; Adheres to company standards, safety practices, and values.
 </li>
 <li>
 Self-Confidence &ndash; Works independently with assurance in technical expertise.
 
 
 </li>
 </ul>
 Key Performance Indicators (KPIs)
 
 
 <ul>
 <li>
 Timely and accurate resolution of all assigned electrical maintenance and emergency tasks.
 </li>
 <li>
 Completion and documentation of reports within set timeframes.
 </li>
 <li>
 Full compliance with health and safety standards at all times.
 </li>
 <li>
 Timely completion of preventive and corrective maintenance tasks.
 
 
 </li>
 </ul>
 Job Challenges
 
 
 <ul>
 <li>
 Managing complex electrical issues independently.
 </li>
 <li>
 Working under pressure in emergency and high-demand situations.
 </li>
 <li>
 Maintaining proactive maintenance while balancing urgent tasks.
 </li>
 </ul>
</div>

Maintenance Technician – Electrical / Electrician

Anix Global

<div>
 
 Job Title: Accountant (IT Services Company &ndash; 5&ndash;8 Years Experience)
 
 
 Location: Abudhabi - UAE
 
 
 Reporting To: Finance Manager / CFO
 
 
 Salary: 10 K AED
 
 
 
 
 
 Job Summary
 
 
 We are looking for a skilled Accountant with 5&ndash;8 years of experience, preferably within an IT
 
 
 services or technology-driven environment. The candidate will be responsible for managing financial operations, project-based accounting, and ensuring compliance and IFRS standards.
 
 
 Strong experience in ERP applications and handling service-based revenue models is essential.
 
 
 
 
 
 
 
 Key Requirements
 
 
 
 
  Bachelor&rsquo;s Degree in Accounting, Finance, or related field
 
 
  5&ndash;8 years of UAE accounting experience, preferably in IT services / technology sector
 
 
  Strong hands-on experience with ERP applications (mandatory)
 
 
  Experience in project accounting and service-based revenue recognition
 
 
  Knowledge of IFRS standards (especially revenue recognition &ndash; IFRS 15)
 
 
  Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUP, financial models)
 
 
  Experience in handling audits and financial compliance
 
 
  Strong analytical and problem-solving skills
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
  Manage general ledger, journal entries, and reconciliations
 
 
  Handle accounts payable (AP) and receivable (AR), including client invoicing for IT services
 
 
 and AMC contracts
 
 
  Perform project accounting, including cost allocation, revenue tracking, and profitability
 
 
 analysis per project
 
 
  Prepare monthly, quarterly, and annual financial reports
 
 
  Conduct bank reconciliations and manage cash flow
 
 
  Maintain financial data within ERP systems ensuring accuracy and integrity
 
 
  Support budgeting, forecasting, and financial planning activities
 
 
  Track contract revenue (AMC, SLAs, milestone-based billing)
 
 
  Assist in internal and external audits
 
 
  Monitor operational costs, vendor payments, and subcontractor expenses
 
 
  Prepare MIS reports and financial dashboards for management
 
 
  Ensure compliance with UAE regulations, IFRS, and internal policies
 
 
 
 
 
 
 
 Preferred Qualifications
 
 
 
 
  Professional certification such as ACCA, CPA, CMA, or CA (part/fully qualified)
 
 
  Experience with IT contracts, AMC billing, or subscription-based revenue models
 
 
  Familiarity with multi-entity or multi-currency accounting
 
 
 
 
 
 
 
 Competencies
 
 
 
 
  Strong attention to detail and accuracy
 
 
  Ability to manage multiple projects and deadlines
 
 
  High level of integrity and confidentiality
 
 
  Business-oriented mindset with analytical thinking
 
 
  Ability to work independently and collaboratively
 
</div>

Accountant

Big Ticket

<div>Company Overview

Since 1992, Big Ticket LLC has been offering huge cash prizes and dream cars, creating unforgettable experiences for our customers. Our monthly guaranteed draws give participants the chance to win massive cash prizes, luxury cars, and more, with millions of dirhams awarded to lucky winners every month.

At Big Ticket, we're more than just a raffle; we create moments of hope, joy, and excitement for people around the world. With a mission to turn dreams into reality through exciting games and entertainment and make every draw an event to remember.

Purpose and Objectives for the Role

Big Ticket is going through a period of real growth and transformation, and this role sits right at the centre of it. We need someone who can build and lead our learning and talent development capability, making sure our people have the skills, confidence, and career visibility to grow alongside the business.

This is not a role where you maintain what already exists. You will be building from the ground up: designing learning frameworks, rolling out systems, defining career and succession pathways, and connecting all of it to the performance and engagement agenda. The work spans three clear areas: enhancing our learning and development capability, supporting strategic business planning through talent and capability assessment, and protecting the Big Ticket culture through meaningful engagement.

Overall Responsibilities
<ul>
<li>Build and enhance Big Ticket's learning and development capability to directly support business transformation, ensuring the function is seen as a strategic enabler, not a support service.</li>
<li>Design and manage a blended learning offer across online, offline, and professional qualification routes, creating structured learning paths that give people a clear line of sight to their development.</li>
<li>Define career paths across the organisation so employees understand what growth looks like at Big Ticket and what they need to do to get there.</li>
<li>Build development plans that are linked to capability requirements, succession planning, and future workforce needs, making sure we are developing people for where the business is going, not just where it is today.</li>
<li>Design and deliver an executive leadership development track for senior leaders, alongside a separate management development programme for new and experienced managers.</li>
<li>Launch and manage mentorship and coaching programmes that support development at all levels, creating a culture where learning from each other is the norm.</li>
<li>Create and deliver soft skills workshops covering communication, problem-solving, collaboration, and other areas that help people succeed in their roles.</li>
<li>Lead the rollout of the Learning Management System (LMS), from platform selection through to go-live, adoption, and ongoing engagement, making sure it becomes a tool people actually use.</li>
<li>Explore and introduce digital learning tools, e-learning content, and learning analytics to make development accessible, scalable, and measurable.</li>
<li>Bring in international best practices and adapt them to fit Big Ticket's culture and operating environment.</li>
<li>Support strategic HR and business planning processes by conducting capability assessments that identify where the organisation's strengths and gaps sit.</li>
<li>Own the succession planning process, including identification, pipelining, and readiness assessment, ensuring the business has the right talent in place for critical roles.</li>
<li>Design structured learning needs analyses and solutions that are directly linked to business transformation projects and expansion plans.</li>
<li>Act as a business partner and internal consultant, working closely with leaders across the organisation to diagnose capability gaps and recommend tailored solutions.</li>
<li>Play a central role in maintaining and protecting the Big Ticket culture through engagement, with a focus on people management and personal development.</li>
<li>Own and shape the employee engagement survey approach, with direct influence over how it is set up, rolled out, and acted upon, particularly in areas linked to L&amp;D and manager effectiveness.</li>
<li>Design and deliver the full onboarding journey, from a new joiner's first day through to probation confirmation and objective setting, making sure people feel confident, connected, and clear on what's expected.</li>
<li>Support the Performance Management process by linking learning initiatives to performance goals, capability building, and development outcomes.</li>
<li>Introduce engaging initiatives like lunch-and-learns, knowledge-sharing sessions, and team-building activities that keep learning visible and part of everyday life at Big Ticket.</li>
</ul>
Skills Required
<ul>
<li>Strong consulting and business partnering skills. You know how to build trust, influence stakeholders, and work effectively at every level of the organisation.</li>
<li>Hands-on experience with LMS platforms and e-learning tools, including selecting, implementing, and driving adoption.</li>
<li>A strategic thinker who can also get into the detail. You're comfortable moving between long-term planning and day-to-day delivery.</li>
<li>Proven ability to build programmes from scratch, as well as improve and scale existing ones.</li>
<li>Strong understanding of performance management, succession planning, and how L&amp;D connects to both.</li>
<li>Experience designing and delivering leadership development programmes, management training, and coaching or mentoring frameworks.</li>
<li>Comfortable juggling multiple projects at once without things falling through the cracks.</li>
<li>Experience with employee engagement measurement, survey design, and turning insight into action.</li>
<li>International exposure or experience working in multicultural environments is a strong advantage.</li>
<li>Executive Coaching certification or experience is a plus, but not essential.</li>
</ul>
Qualifications Required
<ul>
<li>A degree in HR, Business, Training and Development, Organisational Development, or a related discipline.</li>
<li>Professional certifications such as CIPD would be a bonus.</li>
<li>Extensive experience in Learning and Development, Talent Development, or Organisational Development.</li>
<li>A track record of designing and delivering impactful learning and talent programmes in a corporate environment, ideally during a period of growth or transformation.</li></ul></div>

Learning & Talent Development Manager

Explore 236+ It support technician in Abu Dhabi this August. Find roles across top companies and apply now to boost your career.