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it support technician

Karami Companies Management

We are seeking a reliable and technically skilled IT Support Technician to join our team. The successful candidate will provide day-to-day IT support in a Windows environment, including troubleshooting issues with networking, computers, printers, and CCTV systems. The role also involves assisting with IT purchasing and asset management. A valid driving license is required, and having your own vehicle will be considered an added advantage.Key Responsibilities:<ul><li>Provide first-line and second-line support for hardware, software, and network-related issues.</li><li>Install, configure, and maintain Windows operating systems, applications, and user accounts.</li><li>Set up, maintain, and troubleshoot computers, printers, and related peripherals.</li><li>Support and maintain network infrastructure, including routers, switches, Wi-Fi, and cabling.</li><li>Monitor and maintain CCTV systems to ensure functionality and reliability.</li><li>Assist in managing IT assets and keeping accurate inventory records.</li><li>Support IT purchasing &mdash; sourcing quotations, evaluating suppliers, and tracking IT orders.</li><li>Ensure system backups and implement security best practices.</li><li>Maintain documentation of IT configurations and support procedures.</li><li>Provide on-site and remote technical assistance as required.</li></ul>Requirements:<ul><li>Proven experience in IT Support, ideally in a Windows-based environment.</li><li>Solid understanding of Windows 10/11, Windows Server, Microsoft 365, and Active Directory.</li><li>Good knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, etc.).</li><li>Experience with hardware setup and troubleshooting (computers, printers, CCTV).</li><li>Strong analytical and problem-solving abilities.</li><li>Knowledge of IT asset management and procurement processes.</li><li>Excellent communication and interpersonal skills.</li><li>Valid driving license (required).</li><li>Owning a vehicle is an added advantage.</li></ul>Preferred Qualifications:<ul><li>CCNA, MCTS, HND or equivalent certifications.</li><li>Experience using IT ticketing/helpdesk systems.</li><li>Awareness of cybersecurity and data protection best practices.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>How many years of experience you have in Qatar in similar field ?</li><li>Do you have valid QID ?</li><li>Can you join immediately ? What is your notice period ?</li></ul>

IT Support Technician

That's Living Group - Qatar

We are looking for a proactive and experienced IT Support Specialist to join our growing IT team. In this role, you will be responsible for end-user support, IT infrastructure management, and technology operations across our organization. The ideal candidate will have a strong technical background in Azure Virtual Machines (VMs), Microsoft 365 (M365), Entra ID, Intune, Exchange Online, and Microsoft Purview. Additionally, the role requires expertise in Windows, macOS, and basic SUSE Linux support, networking, printers, CCTV, POS systems, and IT setup for new showrooms/offices.Key Responsibilities:Technical Support &amp; Troubleshooting<ul><li>Provide comprehensive IT support for end-users, resolving issues related to hardware, software, networking, and cloud services.</li><li>Troubleshoot and resolve issues with Windows PCs, Mac devices, SUSE Linux, printers, routers, and network connectivity.</li><li>Support Microsoft 365 applications, Exchange Online, Intune policies, and Entra ID access controls.</li><li>Offer remote and on-site assistance to internal teams.</li></ul>IT Infrastructure &amp; System Administration<ul><li>Manage and maintain Azure Virtual Machines (VMs) used for SAP Business One.</li><li>Administer Microsoft 365 services, including email management, security policies, and data governance (Microsoft Purview).</li><li>Support networking infrastructure (firewalls, routers, switches, VPNs) to ensure smooth operations.</li><li>Oversee IT security policies and monitor for potential threats.</li></ul>User Management &amp; Device Setup<ul><li>Manage device enrollments, configurations, and policies using Microsoft Intune.</li><li>Set up and maintain workstations, user accounts, and IT peripherals.</li><li>Provide training on best practices and security guidelines for employees.</li></ul>New Office &amp; Showroom IT Setup<ul><li>Plan, budget, and implement IT infrastructure for new showrooms and offices.</li><li>Ensure smooth deployment of POS systems, CCTV, and network setups.</li><li>Coordinate with vendors and suppliers for IT equipment procurement.</li></ul>Documentation &amp; Compliance<ul><li>Maintain IT asset inventory, including hardware and software licensing.</li><li>Ensure compliance with IT policies and industry regulations.</li><li>Create and update technical documentation and user guides.</li></ul>Requirements:Experience &amp; Technical Skills<ul><li>4-5 years of IT support experience in a similar role.</li><li>Strong expertise in Microsoft Azure VMs, M365, Entra ID, Intune, and Exchange Online.</li><li>Experience with Windows and macOS troubleshooting; basic knowledge of SUSE Linux.</li><li>Proficiency in network troubleshooting (IP addressing, VPN setup, Wi-Fi, LAN/WAN).</li><li>Familiarity with POS systems, CCTV, and IT security best practices.</li></ul>Problem-Solving &amp; Communication<ul><li>Strong analytical and troubleshooting abilities.</li><li>Ability to prioritize and manage tasks in a fast-paced environment.</li><li>Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.</li></ul>Job Type: Full-timeExperience:<ul><li>IT Support: 5 years (Required)</li></ul>Work Location: In person

IT Support Specialist

BPO PLUS

<ul><li>Ensure the proper maintenance, upgrades, and continuous operation of networks.</li><li>Support all users in their daily IT operations including network, software, hardware, and other IT-related issues.</li><li>Maintain all systems and provide training to new users.</li><li>Develop standards for computer and network systems &mdash; including wiring, equipment, and system security.</li><li>Provide workstation hardware and software technical support to system users.</li><li>Offer planning and advanced technical expertise for both local and wide area networks, as well as internet-related services.</li><li>Serve as a high-level technical expert regarding computer and network systems and associated issues.</li><li>Install, configure, and maintain computer and network operating systems and application software.</li><li>Provide on-call support for computer and network systems when required.</li><li>Perform miscellaneous job-related duties as assigned.</li><li>Administer and maintain email and communications, including installations, upgrades, and user management.</li><li>Maintain network security through installation and maintenance of firewalls, antivirus, and antispyware software on servers and workstations.</li><li>Install and upgrade servers and workstation operating systems.</li><li>Ability to install, configure, and maintain personal computers, networks, and related hardware.</li></ul>Job Type: Full-timePay: QAR4,500.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>IT Support: 3 years (Required)</li></ul>

IT support

Al Farid Hospital

Job Overview:The IT Support Officer is responsible for providing technical assistance and support related to computer systems, hardware, software, and network infrastructure for users within the organisation. This role involves troubleshooting and resolving IT-related issues, maintaining system functionality, managing network connectivity, and ensuring the efficient operation of all technology services. The IT Support Officer will work closely with both internal users and other IT team members to provide excellent service, maintain a secure and efficient network, and resolve technical problems quickly.Key Responsibilities:_ User Support:_&#9679; Provide first-line technical support to staff and end-users via phone, email, or in-person.&#9679; Troubleshoot and resolve hardware, software, and network-related issues for employees, ensuring that connectivity and access to network resources are maintained.&#9679; Install, configure, and maintain operating systems, software applications, network hardware (routers, switches, wireless access points), and other devices.&#9679; Assist with user account management, including setup, password resets, permissions, and ensuring secure network access for all users.&#9679; Monitor and troubleshoot network connectivity issues, including LAN and Wi-Fi connections, and escalate issues as needed.System Maintenance &amp; Network Infrastructure:&#9679; Regularly monitor system performance and ensure the proper functionality of all systems, including network components such as servers, switches, firewalls, and access points.&#9679; Perform routine checks on network infrastructure to ensure proper configuration and security.&#9679; Collaborate with the IT team to ensure network uptime and performance meet organisational needs.&#9679; Assist with network security tasks, such as managing firewalls, ensuring VPN connectivity, and applying security patches to network equipment.Network Support &amp; Troubleshooting:&#9679; Diagnose and troubleshoot network issues, including IP conflicts, DNS issues, VPN connectivity, and performance-related concerns.&#9679; Ensure proper network configuration and connectivity for remote employees or multiple departments within the organisation.&#9679; Perform basic network setup and configuration for new workstations, ensuring secure connections to the hospital&rsquo;s network.Required Skills &amp; Qualifications:Technical Skills:&#9679; Strong experience with network troubleshooting, including LAN, Wi-Fi, and VPN.Familiarity with network infrastructure, such as routers, switches, access points, and firewalls.&#9679; Experience with EMR systems and healthcare software.&#9679; Proficiency in managing Google Workspace (account creation, deletion, troubleshooting).&#9679; Knowledge of troubleshooting network hardware (routers, switches, wireless devices), computer hardware, and software issues.&#9679; Basic knowledge of network security principles, including firewalls, VPNs, and encryption methods.Experience:Previous experience in an IT support role, preferably in a healthcare environment (1&ndash;3 years preferred).Job Type: Full-timeExperience:<ul><li>IT: 4 years (Required)</li></ul>License/Certification:<ul><li>QID (Required)</li></ul>Application Deadline: 28/11/2024

IT Support Officer

GETP Group

<div><div>Junior Office IT Support:</div><ul><li>
Website design, office apps, office 365 all portal administration.</li><li>
Adobe In design, adobe photoshop, adobe premier &amp; Visual studio.</li><li>
Resolving IT support requests from employees.</li><li>
Answering employee questions regarding computer systems.</li><li>
Gathering and analyzing data to diagnose problems with computer systems.</li><li>
Changing configurations, settings and permissions to fix computer issues.</li><li>
Generating sign ins for new hires during the onboarding process.</li><li>
Installing new software and hardware drivers and updating existing ones as needed.</li><li>
Updating employees on the status of their service requests.</li><li>
Logging all service requests and updating tickets as needed.</li><li>
With 1-2 years of experience.</li></ul></div>

Junior Office IT Support

Swan Global WLL

Core Responsibilities<ul><li>Ensure the proper maintenance, upgrades and continuous operation of networks.</li><li>Support all UDC users in their daily day to day operations in Network, s/w, h/w and other IT related issues.</li><li>The objective of this position also includes the complete maintenance of systems and train the new users.</li><li>Develops standards for computer and network systems, to include standards for wiring, equipment &amp; system security.</li><li>Provides workstation hardware and software technical support to system users.</li><li>Provides planning and advanced technical expertise regarding computer and network services for both local and wide area networks, and the worldwide internet.</li><li>Serves as high-level technical expert in regards to computer/network systems and associated issues.</li><li>Installs, configures, and maintains computer and network operating system and application software, as appropriate.</li><li>Provides on-call support for computer/network systems as required.</li><li>Performs miscellaneous job-related duties as assigned.</li><li>Administer and maintain email and communications including installation and upgrades.</li><li>Install and upgrade client software on PC's for email, adding and removing users and maintaining email list.</li><li>Maintain network security including installation and maintenance of fire wall.</li><li>Ensure installation and maintenance of anti-virus and spy ware software on both servers and workstations.</li><li>Install upgrade servers and workstations operating system.</li><li>Install and upgrade servers and workstation application software.</li><li>Implements integrated network architectures for medium-to-large computer systems.</li><li>Maintain and support all Audio Visual equipment at all sites.</li><li>Train the new users on ICT related equipment and systems.</li><li>Perform other duties assigned by direct supervisor to ensure that the flow of work is continuous and adequate relief is provided.</li></ul>Qualifications &amp; Requirements<ul><li>Education: Bachelor's degree - IT Related.</li><li>Experience: 3 years of experience that is directly related to the duties and responsibilities specified.</li></ul>Skills &amp; Knowledge<ul><li>Communication Skills: Effectively communicates with users and ability to communicate technical information to non-technical personnel.</li><li>Knowledge of current technological developments/trends in area of expertise.</li><li>Advanced knowledge and understanding of a range of computer and networking software and hardware systems and related technologies.</li><li>Ability to install, configure, and maintain personal computers, networks, and/or related hardware and software.</li><li>Ability to analyze and assess computer/network architecture requirements and determine optimum, cost-effective solutions.</li></ul>Job Types: Full-time, Contract Contract length: 6 monthsApplication Question(s):<ul><li>This vacancy is for 6 months contract. Is that OK for you?</li></ul>

Support Resource for IT

finansquare

Required Competencies<ul><li>Minimum 5+ years of related experience with applicable certifications</li><li>ITIL foundation certification and/or training (Preferred)</li></ul>Responsibilities:<ul><li>Assist college staff, faculty, and students with various software applications, including word processing, spreadsheets, presentations, web apps, anti-virus, and college-specific business applications on different platforms.</li><li>Perform technical and administrative work for personal device and workstation installations.</li><li>Install new hardware and software, update computer software, and upgrade hardware and systems.</li><li>Train end users in equipment and software usage.</li><li>Troubleshoot and resolve issues with user devices and peripherals across college campuses.</li><li>Evaluate products for compatibility, expandability, and ease of use.</li><li>Provide technical telephone support for internal and external end users.</li><li>Use the Information Technology Service Management (ITSM) system to log and track incidents, resolving assigned tasks promptly.</li><li>Continuously assess and recommend improvements in IT solutions and support.</li><li>Monitor hardware, software, and system performance metrics.</li><li>Maintain a proactive approach to IT support and improvement.</li></ul>Job Types: Full-time, PermanentPay: QAR4,000.00 per monthExperience:<ul><li>IT Support: 5 years (Required)</li></ul>License/Certification:<ul><li>ITIL Foundation certificate (Preferred)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

IT Support Engineer

Explore 1957+ It support technician in Doha this November. Find roles across top companies and apply now to boost your career.