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it support technician

Society Qatar

<div>
 
 
 Company Description
 
 
 
 Society Qatar is a rising leader in the fitness and wellness industry, dedicated to providing premium experiences tailored to the needs of the local community. Based in Qatar, the organization is focused on enhancing the well-being of its members through innovative offerings and high-quality services. Society Qatar takes pride in fostering a positive and engaging environment that promotes healthy lifestyles and personal growth.
 
 
 
 
 
 Roles and Purpose:
 
 
 Reporting to the Group IT Manager with dotted-line accountability to the Operations Director and CEO, the IT Systems &amp; Support Technician is responsible for the day-to-day operation, support, and reliability of all IT systems across the business, ensuring technology supports a smooth, secure, and efficient experience for both staff and members.
 
 
 &nbsp;
 
 
 This is a hands-on, operational IT role focused on system stability, user support, cybersecurity best practice, and continuous improvement. The role supports all club locations and Head Office and will travel between sites as required to resolve issues, support installations, and assist with new openings or upgrades.
 
 
 &nbsp;
 
 
 
 Key Responsibilities
 
 
 
 
 IT Support &amp; Day-to-Day Operations
 
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Provide first and second line IT support across all club locations and Head Office.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Act as the first point of contact for IT-related issues, logging, prioritising, and resolving incidents in a timely manner.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Troubleshoot and resolve issues related to hardware, software, network connectivity, and user access.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Travel between club locations to provide on-site IT support where required.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support staff onboarding and offboarding, including system access, Microsoft 365 setup, and device provisioning.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate with and escalate issues to external IT vendors and service providers when required.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Minimise disruption to club operations and member experience through proactive issue resolution.
 
 
 
 Systems &amp; Software Support
 
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support the day-to-day operation of business-critical systems including membership management and CRM platforms.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support access control systems, turnstiles, and door controllers.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support POS and payment terminals, class booking, and scheduling systems.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support Microsoft Windows operating systems and Microsoft 365 environments.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist with system upgrades, patches, and new software rollouts.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain clear and up-to-date system documentation and troubleshooting guides.
 
 
 
 Hardware, Networks &amp; Infrastructure
 
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage and support IT hardware across clubs and Head Office including laptops, PCs, tablets, kiosks, and printers.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support access control hardware, CCTV systems, AV equipment, screens, and music systems.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support and maintain wired and wireless networks including club and office Wi-Fi.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor system performance and uptime, identifying recurring issues or risks.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Maintain an accurate IT asset register and highlight end-of-life or replacement requirements.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support IT requirements for new club openings, refurbishments, and relocations.
 
 
 
 Cybersecurity, Data Protection &amp; Compliance
 
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support cybersecurity best practices including user access controls, antivirus, endpoint protection, and system updates.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist with data protection and confidentiality requirements in line with company policies and local regulations.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support backup processes and basic disaster recovery procedures.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify, report, and escalate potential security risks or incidents promptly.
 
 
 
 Continuous Improvement &amp; Development
 
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Proactively identify opportunities to improve IT systems, processes, and user experience.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Make practical recommendations regarding software solutions, hardware upgrades, and workflow improvements.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support automation and efficiency initiatives where appropriate.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Stay informed on relevant IT trends and best practices.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Develop technical capability in line with future progression opportunities within the IT function.
 
 
 &nbsp;
 
 
 
 What Success Looks Like (KPIs)
 
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;High system uptime with minimal disruption to club operations.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Fast and effective resolution of IT issues.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Positive feedback from internal stakeholders and club teams.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Low recurrence of repeat IT issues.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Secure and compliant IT systems with no major incidents.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Smooth onboarding and offboarding of staff.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Accurate and well-maintained IT documentation and asset records.
 
 
 &nbsp;
 
 
 
 Experience &amp; Qualifications
 
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2&ndash;5 years&rsquo; experience in an IT support, systems, or generalist role.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience supporting both hardware and software in a business environment.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Exposure to multi-site, retail, hospitality, or fitness environments preferred.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience supporting Windows operating systems and Microsoft 365.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with networking fundamentals including Wi-Fi, routers, switches, and cabling.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Experience supporting access control, CCTV, POS, or CRM systems is an advantage.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Relevant IT certifications (e.g. CompTIA, Microsoft, networking) advantageous but not essential.
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Willingness to travel between sites as required.
 
 
 &nbsp;
 
 
 
 Key Competencies
 
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Hands-on problem solving
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Calm and methodical under pressure
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Clear communication with non-technical users
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Strong attention to detail
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ownership and accountability
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ability to prioritise and manage workload effectively
 
 
 &bull;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Continuous improvement mindset
 
 
 
</div>

We are looking IT Systems & Support Technician

Click Solutions

IT SUPPORTWe are seeking a skilled IT Support Specialist to join our dynamic IT team. The ideal candidate will be responsible for providing technical assistance and support .The IT Support Specialist will diagnose and resolve hardware and software issues, assist with the implementation of IT solutions, and contribute to the overall efficiency and effectiveness of our organization's technology environmentResponsibilities :Installation, configuration of software and hardware ( L1 &amp; L2)Manage Network service and technology toolsSet up accounts and work station ( active directory and PMS)Monitoring performance and maintain systems according to the requirementRequirements :Relevant certifications (e.g., Microsoft Certified IT Professional,ITIL,MCSA &amp; CCNA) are a plus.Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field is preferred.Minimum 1 years experience in IT Support Specialist fieldExcellent communication and interpersonal skills.Valid QID and eligible to work on QATAR.Knowledge about security /data back-upJob Types: Full-time, PermanentJob Type: Full-timePay: Up to QAR3,000.00 per month

IT SUPPORT/ SALES

University of Doha for Science & Technology

<div>
 
 Overview
 
 
 
 University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students&rsquo; skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.
 
 
 With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students&rsquo; skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar&rsquo;s National Vision 2030 a reality.
 
 
 
 Responsibilities
 
 
 
 The selected candidate will identify and solve IT hardware and application software issues identified by the Helpdesk service tickets, or directly by students, instructors, and prevent disruption of IT services. He/she will Liaise with IT Helpdesk Specialist to understand end-users&rsquo; requests and needs. Consult with employees, students and instructors to determine hardware, software or system issues. The successful candidate will ensure resolution of issues/tickets based on priority and urgency and following the instructions of the IT Support Supervisor. Support employees, students and instructors in the installation and upgrading of software, implementation of file backups, and configurations of systems and applications as and when needed. Identify recurrent IT issues and support in the enhancement of IT services. Meet computer application requirements and apply required updates in a timely and efficient manner to prevent interruption of services. Support the design, development and implementation of new systems and technologies to meet the needs and requirements of each functional area of UDST. Update existing IT systems and ensure ongoing maintenance to facilitate the employees and academic use of current technologies. Identify and meet technology project requirements to enable the completion of these projects. He/ she will Support the preparation of reports for cost-benefit analysis related to technology enhancements and ensure the correct prioritization of equipment and software needs. Support the implementation and enhancement of a standardized quality control protocol for technology troubleshooting that enables timely resolution of computer-related issues for classrooms, labs, academic and employees&rsquo; offices. Remain up to date on current technology trends to ensure best practices are utilized at UDST in the development and implementation of technology solutions. Perform miscellaneous job-related duties as assigned.
 
 
 
 Qualifications
 
 
 
 
 Education and Experience:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required in IT or related field
 </li>
 <li>
 Minimum 5 years of relevant experience in IT or related field
 
 
 </li>
 </ul>
 
 Language:
 
 
 
 Fluency in written and spoken English language required
 
 
 Fluency in written and spoken Arabic is preferred
</div>

IT Support Specialist

University of Doha for Science and Technology

<div>Overview:

University of Doha for Science and Technology (UDST) was officially established by the Emiri Decision No13 of 2022, and it is the first national university specializing in academic applied, technical, and professional education in the State of Qatar. UDST has over 70 bachelor's and master's degree programs, diplomas, and certificates. The university houses 5 colleges: The College of Business, the College of Computing and Information Technology, the College of Engineering and Technology, the College of Health Sciences, and the College of General Education, in addition to specialized training centers for individuals and companies. UDST is recognized for its student-centered learning and state-of-the-art facilities. Its world-renowned faculty and researchers work on developing the students&rsquo; skills and help raise well-equipped graduates who proudly serve different sectors of the economy and contribute to achieving human, social, and economic development goals nationally and internationally.
With more than 700 staff and over 8,000 students, UDST is the destination of choice for applied and experiential learning. The University is recognized for its student-centered learning and state-of-the-art facilities. Our faculty are committed to delivering pedagogically-sound learning experiences that incorporate innovative learning technologies. Our aim is to enhance students&rsquo; skills and help develop talented graduates who can effectively contribute to a knowledge-based economy and make Qatar&rsquo;s National Vision 2030 a reality.
Responsibilities:

The selected candidate will identify and solve IT hardware and application software issues identified by the Helpdesk service tickets, or directly by students, instructors, and prevent disruption of IT services. He/she will Liaise with IT Helpdesk Specialist to understand end-users&rsquo; requests and needs. Consult with employees, students and instructors to determine hardware, software or system issues. The successful candidate will ensure resolution of issues/tickets based on priority and urgency and following the instructions of the IT Support Supervisor. Support employees, students and instructors in the installation and upgrading of software, implementation of file backups, and configurations of systems and applications as and when needed. Identify recurrent IT issues and support in the enhancement of IT services. Meet computer application requirements and apply required updates in a timely and efficient manner to prevent interruption of services. Support the design, development and implementation of new systems and technologies to meet the needs and requirements of each functional area of UDST. Update existing IT systems and ensure ongoing maintenance to facilitate the employees and academic use of current technologies. Identify and meet technology project requirements to enable the completion of these projects. He/ she will Support the preparation of reports for cost-benefit analysis related to technology enhancements and ensure the correct prioritization of equipment and software needs. Support the implementation and enhancement of a standardized quality control protocol for technology troubleshooting that enables timely resolution of computer-related issues for classrooms, labs, academic and employees&rsquo; offices. Remain up to date on current technology trends to ensure best practices are utilized at UDST in the development and implementation of technology solutions. Perform miscellaneous job-related duties as assigned.
Qualifications:

Education and Experience:<ul><li>
Bachelor&rsquo;s degree required in IT or related field</li><li>
Minimum 5 years of relevant experience in IT or related field</li></ul> 
Language: 
Fluency in written and spoken English language required
Fluency in written and spoken Arabic is preferred</div>

emagine

<div>
 
 Summary
 
 
 
 The role primarily focuses on providing hands-on technical support for workplace technology used by end-users in an office environment, facilitating the smooth operation of IT services within the organization.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Provide hands-on support for end-user workplace technology, including laptops, thin clients, and peripherals.
 </li>
 <li>
 Perform hardware tasks such as cabling, device delivery, setup, imaging, and resets.
 </li>
 <li>
 Manage local stock and coordinate storage activities, aiming for accurate asset tracking and availability.
 </li>
 <li>
 Act as onsite support for the technical room, including basic server and networking assistance under remote team guidance.
 </li>
 <li>
 Coordinate with global AZ Tech teams for seamless integration and issue escalation.
 </li>
 <li>
 Troubleshoot and resolve first-level hardware or connectivity issues as required.
 </li>
 <li>
 Coordinate with Lenovo for end-to-end resolution of hardware issues.
 </li>
 <li>
 Assist with password management for BitLocker, BIOS, and related issues.
 </li>
 <li>
 Handle incident management and troubleshooting for software and network issues.
 </li>
 <li>
 Assist in software packaging for AVC/AMC.
 </li>
 <li>
 Support AGN services including SD-WAN, WiFi, LAN, and VC during outages, upgrades, and refreshes.
 </li>
 <li>
 Aid in IT onboarding processes by activating licenses and IT services when self-service fails.
 
 
 </li>
 </ul>
 
 Key Requirements:
 
 
 
 <ul>
 <li>
 Experience with end-user support for hardware and software technologies.
 </li>
 <li>
 Basic understanding of server and networking support.
 </li>
 <li>
 Strong troubleshooting skills for hardware and connectivity issues.
 </li>
 <li>
 Ability to manage hardware stock and asset tracking effectively.
 </li>
 <li>
 Fluency in English.
 
 
 </li>
 </ul>
 
 Nice to Have:
 
 
 
 <ul>
 <li>
 Familiarity with software packaging processes.
 </li>
 <li>
 Experience with SD-WAN and connectivity services.
 </li>
 <li>
 Knowledge of password management systems like BitLocker.
 
 
 </li>
 </ul>
 
 Other Details:
 
 
 
 <ul>
 <li>
 Location: Doha, Qatar
 </li>
 <li>
 Work Schedule: 2 days per week on-site
 </li>
 <li>
 Start Date: As soon as possible
 </li>
 </ul>
</div>

IT Workplace & Infrastructure Consultant - Qatar

Trace Systems Inc.

<div>
 
 Job Overview
 
 
 
 
 Job Title:
 
 Helpdesk Specialist II
 
 
 
 Location:
 
 Doha, Qatar
 
 
 
 This position is pending contract award.
 
 
 
 
 Job Responsibilities
 
 
 
 Trace Systems is actively recruiting for a Helpdesk Specialist II to support the AFCENT Combined Air Operations Center (CAOC) contract in Doha,Qatar.
 
 
 
 The Job Responsibilities Include, But Are Not Limited To
 
 
 
 <ul>
 <li>
 Provide Tier 1 technical support (performing initial trouble ticket/call prioritization, diagnosis, analysis and troubleshooting and resolution of basic client hardware and software issues);
 </li>
 <li>
 Provide Tier 1 hands-on support to users on the AOC/CAOC floor;
 </li>
 <li>
 Provide solutions over the phone or remotely when feasible, and coordinate with and escalate tickets to back shops/other functional areas for support and resolution when required;
 </li>
 <li>
 Follow-up with end-users on status, and verify problem resolution prior to trouble ticket closure;
 </li>
 <li>
 Create and manage organizational and user accounts and assign, modify, and delete passwords and user privileges IAW AFCENT guidance;
 </li>
 <li>
 Manage SIPR PKI program;
 </li>
 <li>
 Coordinate on Firewall Exemption Requests (FERs)/Bluecoat Exemption Requests (BERs);
 </li>
 <li>
 Maintain the CFP status display systems to remotely monitor and track status of all systems, networks and connections, including internal and external links and circuits;
 </li>
 <li>
 Serve as focal point for ASIs and time change order/item (e.g., NOTAMs, TCTOs,
 </li>
 <li>
 TCNO, MTO, CCO and CTO) management, processing, tracking and status reportingacross all network enclaves;
 </li>
 <li>
 Maintain status tracking applications/tools; create, update, and coordinate status reports and presentation slides (i.e., COMSTATs, SITREP, etc.); and brief AFCENT leadership to provide situational awareness on outages/failures;
 </li>
 <li>
 Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs;
 </li>
 <li>
 Provide system support to clients operating on the network/domain;
 </li>
 <li>
 Configure client level software, modify software configuration, and perform basicconfiguration management functions;
 </li>
 <li>
 Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems;Install equipment IAW AFCENT and SPIN-C directives;
 </li>
 <li>
 Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions;
 </li>
 <li>
 Periodically review the organization's needs for computer resources and validate computer equipment requirements;
 </li>
 <li>
 Promote user awareness concerning unauthorized or illegal use of computer hardware and software;
 </li>
 <li>
 Implement client workstation software patches, security fixes, and service releases according to local instructions;
 </li>
 <li>
 Other duties as required
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Active, in-scope US Government issued Secret clearance with eligibility.
 </li>
 <li>
 Due to the nature of the work and contract requirements, US Citizenship is required.
 </li>
 <li>
 Regulation Requirement: Due to Qatar's immigration and labor regulations, Qatar work visas cannot be issued to individuals aged 60 or over, and are not subject to a waiver. Additionally, foreign nationals aged 60 or older are unable to renew their Qatari visa or change sponsors. Therefore, per Qatar work visa regulations, candidates must be 59 years of age or younger to be eligible for a Qatari work visa as required for this position.
 </li>
 <li>
 DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher.
 
 
 </li>
 </ul>
 
 General Experience
 
 
 
 <ul>
 <li>
 Responding to help desk tickets and resolving technical issues for hardware, software, and network systems
 </li>
 <li>
 Providing support for operating systems(Windows, macOS, Linux) and common software applications
 </li>
 <li>
 Diagnosing and resolving connectivity problems, including LAN/WAN and VPN issues
 </li>
 <li>
 Assisting end-users with systme logins, password resets and account management.
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 Associates degree in Computer Science or related field; or 2+ years' IT Help Desk Support experience, and 2+ years' of experience in Computer/IT hardware support (experience may be concurrent)
 
 
 </li>
 </ul>
 
 Trace Systems
 
 
 
 Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.
 
 
 
 To Apply:
 
 We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems! Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text &lsquo;tracejobs&rsquo; to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems
 
 
 Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
</div>

Helpdesk Specialist II

Alutechnal Factory

We are seeking a skilled and experienced ELV Technician to join our team in Doha. The successful candidate will be responsible for the installation, testing, commissioning, and maintenance of Extra Low Voltage (ELV) systems, ensuring reliable performance, system integration, and compliance with the highest quality and safety standards. The role supports our mission to deliver secure, efficient, and business-critical solutions that protect facilities and ensure continuity of operations.Key Responsibilities<ul><li>Install, configure, test, and commission ELV systems including:</li><li>CCTV &amp; Video Management Systems</li><li>Access Control Systems</li><li>Intrusion &amp; Perimeter Security Systems</li><li>Structured Cabling (Data &amp; Voice)</li><li>Public Address (PA) &amp; Background Music Systems</li><li>Intercom &amp; Video Intercom Systems</li><li>IP Networking and related ELV components</li><li>Perform troubleshooting, fault diagnosis, and corrective maintenance of ELV systems.</li><li>Read and interpret technical drawings, schematics, method statements, and system layouts.</li><li>Ensure all installations comply with project specifications, QCS standards, and local regulations.</li><li>Coordinate with project engineers, supervisors, and other trades on site.</li><li>Conduct testing, system handover, and client demonstrations.</li><li>Prepare daily work reports, as-built drawings, and maintenance records.</li><li>Follow company HSE policies and maintain a safe working environment at all times.</li><li>Support preventive maintenance programs to ensure system reliability and business continuity.</li></ul>Requirements &amp; Qualifications<ul><li>Diploma or Technical Certification in Electrical, Electronics, IT, or related field.</li><li>Minimum 4&ndash;5 years of hands-on experience as an ELV Technician in Qatar or GCC.</li><li>Strong knowledge of ELV systems, IP networking, and structured cabling standards.</li><li>Experience with major ELV system brands is an advantage.</li><li>Ability to work independently and as part of a team.</li><li>Good communication skills in English (Arabic is an advantage).</li><li>Valid Qatar driving license is preferred.</li><li>Ability to work under pressure and meet project deadlines.</li></ul>Job Type: Full-time

ELV Technician

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1773 it support technician jobs In Doha

We are looking IT Systems & Support Technician

IT SUPPORT/ SALES

IT Support Specialist

IT Support Specialist

IT Workplace & Infrastructure Consultant - Qatar

Helpdesk Specialist II

ELV Technician