it support technician

Karami Companies Management

We are seeking a reliable and technically skilled IT Support Technician to join our team. The successful candidate will provide day-to-day IT support in a Windows environment, including troubleshooting issues with networking, computers, printers, and CCTV systems. The role also involves assisting with IT purchasing and asset management. A valid driving license is required, and having your own vehicle will be considered an added advantage.Key Responsibilities:<ul><li>Provide first-line and second-line support for hardware, software, and network-related issues.</li><li>Install, configure, and maintain Windows operating systems, applications, and user accounts.</li><li>Set up, maintain, and troubleshoot computers, printers, and related peripherals.</li><li>Support and maintain network infrastructure, including routers, switches, Wi-Fi, and cabling.</li><li>Monitor and maintain CCTV systems to ensure functionality and reliability.</li><li>Assist in managing IT assets and keeping accurate inventory records.</li><li>Support IT purchasing &mdash; sourcing quotations, evaluating suppliers, and tracking IT orders.</li><li>Ensure system backups and implement security best practices.</li><li>Maintain documentation of IT configurations and support procedures.</li><li>Provide on-site and remote technical assistance as required.</li></ul>Requirements:<ul><li>Proven experience in IT Support, ideally in a Windows-based environment.</li><li>Solid understanding of Windows 10/11, Windows Server, Microsoft 365, and Active Directory.</li><li>Good knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VPN, firewalls, etc.).</li><li>Experience with hardware setup and troubleshooting (computers, printers, CCTV).</li><li>Strong analytical and problem-solving abilities.</li><li>Knowledge of IT asset management and procurement processes.</li><li>Excellent communication and interpersonal skills.</li><li>Valid driving license (required).</li><li>Owning a vehicle is an added advantage.</li></ul>Preferred Qualifications:<ul><li>CCNA, MCTS, HND or equivalent certifications.</li><li>Experience using IT ticketing/helpdesk systems.</li><li>Awareness of cybersecurity and data protection best practices.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>How many years of experience you have in Qatar in similar field ?</li><li>Do you have valid QID ?</li><li>Can you join immediately ? What is your notice period ?</li><li>Do you have driving license ?</li></ul>Work Location: In person

IT Support Technician

Fanxing Technologies & Solutions W.L.L.

Job Description: IT TechnicianJob TitleIT Technician (also known as Help Desk Technician, Desktop Support Specialist, or Computer Support Specialist)OverviewAn IT Technician is the primary point of contact for technical troubleshooting within an organization. The primary responsibility is to install, maintain, and repair hardware, software, and network systems to ensure end-users have stable, secure, and efficient access to technology. This role requires a blend of technical expertise, problem-solving skills, and strong customer service orientation.Key Responsibilities1. Technical Support &amp; Troubleshooting<ul><li>Serve as the first point of contact for employees seeking technical assistance (in-person, via phone, or ticketing system).</li><li>Diagnose and resolve hardware, software, and network issues (e.g., login failures, application crashes, slow performance).</li><li>Escalate complex issues (e.g., server outages, advanced security threats) to senior engineers or third-party vendors.</li><li>Manage and prioritize a ticket queue using an IT Service Management (ITSM) tool.</li></ul>2. Hardware Setup &amp; Maintenance<ul><li>Configure, deploy, and maintain end-user devices: laptops, desktops, monitors, printers, scanners, and mobile devices (smartphones/tablets).</li><li>Perform hardware upgrades (RAM, SSDs) and component replacements.</li><li>Manage inventory of IT assets (tracking hardware lifecycles, serial numbers, and warranty status).</li></ul>3. Software &amp; Systems Management<ul><li>Install, configure, and update operating systems (Windows, macOS, Linux) and business applications (Microsoft 365, Adobe, industry-specific software).</li><li>Manage user accounts and permissions in Active Directory (AD) or Azure AD.</li><li>Assist with basic scripting (PowerShell, Bash) for automation of routine tasks.</li></ul>4. Network Support<ul><li>Troubleshoot connectivity issues (Wi-Fi, VPN, LAN).</li><li>Assist with basic network infrastructure tasks: patching network ports, configuring routers/switches, and managing VoIP phones.</li></ul>5. Security &amp; Compliance<ul><li>Enforce security protocols (password policies, MFA enforcement).</li><li>Assist with antivirus management and data backup verification.</li><li>Ensure compliance with company policies (e.g., GDPR, HIPAA, or internal data security standards).</li></ul>6. Onboarding &amp; Offboarding<ul><li>Prepare hardware and accounts for new hires (account creation, device imaging).</li><li>Decommission user accounts and retrieve equipment upon employee departure.</li></ul>Required Skills &amp; QualificationsEducation &amp; Experience<ul><li>Associate degree in Information Technology, Computer Science, or related field; or equivalent work experience.</li><li>1&ndash;3 years of experience in a help desk or desktop support role (internships may count).</li></ul>Technical Competencies<ul><li>Operating Systems: Proficiency in Windows 10/11; working knowledge of macOS and Linux.</li><li>Microsoft Ecosystem: Experience with Microsoft 365 Admin Center, Exchange, and Teams.</li><li>Directory Services: Active Directory (user creation, group policies) and Entra ID (formerly Azure AD).</li><li>Hardware: Familiarity with Dell, HP, or Lenovo hardware; ability to perform physical repairs.</li><li>Networking: Understanding of TCP/IP, DNS, DHCP, and basic VLAN concepts.</li><li>Ticketing Systems: Experience with tools like Jira, ServiceNow, Zendesk, or Freshservice.</li></ul>Soft Skills<ul><li>Customer Service: Patience and clarity when explaining technical solutions to non-technical users.</li><li>Problem Solving: Ability to think logically under pressure during system outages.</li><li>Communication: Clear written and verbal documentation (creating how-to guides, documenting solutions).</li><li>Organization: Ability to manage multiple open tickets simultaneously.</li></ul>Job Types: Full-time, Part-timePay: QAR40,000.00 - QAR60,000.00 per yearExpected hours: 40 per weekWork Location: In person

IT Technician

London Bridge Medical & Surgery Center

<ul><li>Duties and Responsibilities of an IT Technician</li></ul>IT Technicians are responsible for keeping computer systems, networks, and related technologies functional and secure. Their role spans both preventive maintenance and direct user support, ensuring that the IT infrastructure supports daily operations without disruption.responsibilities :<ul><li>Installing and configuring hardware and software</li><li>Diagnosing and fixing system or device errors</li><li>Managing user accounts and permissions</li><li>Resolving connectivity and network access issues</li><li>Monitoring system performance and security alerts</li><li>Logging and updating help desk support tickets</li></ul>Day-to-Day Activities<ul><li>Reviewing and responding to help desk tickets</li><li>Running system diagnostics and applying updates</li><li>Installing or replacing faulty hardware</li><li>Configuring new employee devices and access settings</li><li>Troubleshooting internet, printer, or VPN connectivity issues</li><li>Assisting users with application or login problems</li><li>Recording fixes and documenting recurring issues</li></ul>Job Type: Full-timePay: QAR2,500.00 - QAR3,500.00 per monthWork Location: In person

Arab Solutions

<div>
 
 Job Title:
 
 IT User Support Specialist
 
 
 
 Location:
 
 Qatar
 
 
 
 Experience:
 
 2&ndash;4 Years
 
 
 
 Job Summary
 
 
 
 We are seeking a proactive IT User Support Specialist to provide technical assistance and ensure smooth IT operations for end users. The ideal candidate will handle day-to-day support, troubleshoot issues, and maintain high user satisfaction.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide first-level technical support for hardware, software, and network issues
 </li>
 <li>
 Install, configure, and maintain desktops, laptops, printers, and applications
 </li>
 <li>
 Respond to user queries via phone, email, or ticketing system
 </li>
 <li>
 Troubleshoot and resolve IT issues in a timely manner
 </li>
 <li>
 Escalate complex issues to relevant teams when required
 </li>
 <li>
 Maintain IT assets and documentation
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s degree in IT or related field
 </li>
 <li>
 2&ndash;4 years of experience in IT support / helpdesk
 </li>
 <li>
 Strong knowledge of Windows OS, MS Office, and basic networking
 </li>
 <li>
 Good communication skills
 </li>
 <li>
 Arabic is a plus
 
 
 </li>
 </ul>
 Skills: documentation,it issues,it support,ms office,basic networking,hardware,software,network issues,it assets,technical support,windows os,helpdesk
</div>

IT User Support Specialist

Mobile Clinic Phones

We are looking for a skilled IT Support Executive with experience in IT support, CCTV monitoring, and GPS tracking systems. The candidate will be responsible for maintaining IT infrastructure, monitoring surveillance systems, and managing GPS tracking for company assets.Key Responsibilities:<ul><li>Provide daily IT support for desktops, laptops, printers, and network devices</li><li>Install, configure, and troubleshoot hardware and software issues</li><li>Monitor CCTV cameras and ensure proper recording and functioning</li><li>Report any suspicious activities or camera failures immediately</li><li>Maintain and manage DVR/NVR systems and CCTV backups</li><li>Monitor GPS tracking system for company vehicles and assets</li><li>Generate GPS tracking reports and movement history when required</li><li>Troubleshoot internet, LAN, Wi-Fi, and network connectivity issues</li><li>Manage user accounts, email setup, and access permissions</li><li>Coordinate with vendors for IT equipment maintenance and repairs</li><li>Maintain IT inventory and documentation</li><li>Ensure data security and system backups</li></ul>Requirements:<ul><li>Minimum 1 year experience in IT support, CCTV monitoring, and GPS tracking</li><li>Basic knowledge of networking (LAN, WAN, Wi-Fi)</li><li>Experience with CCTV systems (IP cameras, DVR/NVR)</li><li>Knowledge of GPS tracking software and reporting</li><li>Familiarity with Windows OS and basic server support</li><li>Good troubleshooting and problem-solving skills</li><li>Ability to work under pressure and handle multiple tasks</li></ul>Job Type: Full-timePay: QAR1,500.00 - QAR2,000.00 per monthWork Location: In person

IT Support Executive

ECCO Gulf Majorel Qatar

<div>Job Description

1.Respond to end users service calls/requests in a timely manner
2. Install, configure, Diagnose and troubleshoot support issues related to end user hardware equipment (PCs, workstation, MAC, laptop, printers, scanners, photocopiers, IP Telephony, Mobile Devices: Blackberry, iPhone, iPad) and software
3. Setup, configure and maintain users&rsquo; and functional accounts, distribution groups and handling password issues.
4. Setup/troubleshoot/maintain end users&rsquo; profiles
5.Provide technical assistance and guidance for groups or individual users locally or remotely when needed
6. Maintain the hardware and software availability to ensure business continuity.
7. Participate in software and hardware inspections and provide technical evaluations and recommendations.
8. Proactively optimize IT devices with proper configuration items management
9. Writing manuals and documentation.
10.Communicate effectively throughout the lifecycle of incident/Request with proper handover and escalation procedure using the Service manager tool
11.Ensure that all attended calls are logged, updated and closed properly
12. Function as acting supervisor when required
13.Attend or assist technicians and engineers for complicated technical issues, calls from VIP and sensitive users
14.Participate in improving IT Service Policies, Processes and workflows as required. 
Other Responsibilities
1.Prepare reports about technical problems and general reports relevant to the job and submit it to superiors.
2. In depth experience using SCCM
3. Experience in Shavlik patching tool
4.Experience in VB-Scripting and PowerShell scripting
5. Research for new technology and solutions that can be applied in organization to improve our level of support and Research the marketplace for best IT equipment
6. Coach and train new employees within the section.
7. Manage/assist in projects related to IT Client services section
8. Perform other duties relevant to the job as requested by superiors
9. Provide technical support services to cover events inside and outside the country
10. Contact third party vendors for hardware/software maintenance and material requisition. 
Job Requirements and Qualifications
1. Minimum Bachelors in IT, Computer Science or related field
2. ITIL Foundation
3. MCSE / MCITP
4. Certification in Cisco is preferred
Minimum 3 years&rsquo; professional experience in IT domain, hardware, software and troubleshooting or related fields is preferred.</div>

Technical Support Specialist/Engineer

BPO PLUS

<ul><li>Able to use and support the services using client ticketing system (BMC remedy)</li><li>Receive requests for technical support and service requests from the employees through the e-mail or the RMC system and provide 1st and 2nd level support over email and phone for Incidents and Services Requests related to Internet, equipment, network, infrastructure, user inquiries, etc.</li><li>Analyze the problems and open incidents to provide permanent or temporary solution where possible.</li><li>Conduct root cause analysis for the major or repeated incidents affecting the applications.</li><li>Escalate tickets to technicians in the field and /or other departments and follow up with them until they are complete.</li><li>Execute third party Respondent&rsquo;s recommendations to solve the problem.</li><li>Follow-up with the technical support technicians and ensure that they perform the tasks assigned to them and distribute work among them to ensure obstacle-free work and smooth load.</li><li>Provide technical support activities for desktops, laptops, printers and copiers, MFPs, etc.</li><li>Provide remote technical support services when needed</li><li>Troubleshoot, perform incident recovery, and fulfill urgent requests.</li><li>Work with the various teams to follow up on any security events or issues and participate in consultations with other stakeholders when needed for tasks related to Business Analysis, System Analysis, etc.</li><li>Develop the necessary guidelines, manuals, and material</li><li>Transfer equipment as needed and ensure its operation and security.</li><li>Provide user guidance and training to applications and produce the necessary reports as needed</li><li>Document and log all call information according to the standard operating procedures and update the CMDB.</li><li>Ensure that the initial response, ongoing communication and resolution times are within established SLAs.</li><li>Schedule, test and apply the updates and patches as required, Support the Planned Maintenance and Downtime activities during the approved maintenance windows for production environments and implement Planned Maintenance/Downtime activities according to the approved maintenance windows.</li><li>Move equipment as needed and ensure its operation and security.</li><li>Able to use and support the services using client ticketing system (BMC remedy)</li><li>Receive requests for technical support and service requests from the employees through the e-mail or the RMC system and provide 1st and 2nd level support over email and phone for Incidents and Services Requests related to Internet, equipment, network, infrastructure, user inquiries, etc.</li><li>Analyze the problems and open incidents to provide permanent or temporary solution where possible.</li><li>Conduct root cause analysis for the major or repeated incidents affecting the applications.</li><li>Escalate tickets to technicians in the field and /or other departments and follow up with them until they are complete.</li><li>Execute third party Respondent&rsquo;s recommendations to solve the problem.</li><li>Follow-up with the technical support technicians and ensure that they perform the tasks assigned to them and distribute work among them to ensure obstacle-free work and smooth load.</li><li>Provide technical support activities for desktops, laptops, printers and copiers, MFPs, etc.</li><li>Provide remote technical support services when needed</li><li>Troubleshoot, perform incident recovery, and fulfill urgent requests.</li><li>Work with the various teams to follow up on any security events or issues and participate in consultations with other stakeholders when needed for tasks related to Business Analysis, System Analysis, etc.</li><li>Develop the necessary guidelines, manuals, and material</li><li>Transfer equipment as needed and ensure its operation and security.</li><li>Provide user guidance and training to applications and produce the necessary reports as needed</li><li>Document and log all call information according to the standard operating procedures and update the CMDB.</li><li>Ensure that the initial response, ongoing communication and resolution times are within established SLAs.</li><li>Schedule, test and apply the updates and patches as required, Support the Planned Maintenance and Downtime activities during the approved maintenance windows for production environments and implement Planned Maintenance/Downtime activities according to the approved maintenance windows.</li><li>Move equipment as needed and ensure its operation and security.</li></ul>Pay: QAR9,400.00 per monthLanguage:<ul><li>Arabic (Required)</li></ul>Work Location: In person

Help Desk Engineer

Explore 1142+ It support technician in Doha this April. Find roles across top companies and apply now to boost your career.

1142 it support technician jobs In Doha

IT Support Technician

IT Technician

IT Technician

IT User Support Specialist

IT Support Executive

Technical Support Specialist/Engineer

Help Desk Engineer