general technician

it specialist

it support engineer

system support engineer

technical engineer

it support technician

ZIVA

The Role
 The IT Technician will be responsible for providing technical support, troubleshooting hardware and software issues, and ensuring smooth IT operations across the organization. The role involves maintaining IT infrastructure, supporting end-users, and assisting in the implementation of new technologies aligned with company requirements in the UAE. Key Responsibilities Technical Support & Troubleshooting • Provide first-line and second-line support for desktops, laptops, printers, telephones, and other IT equipment. • Diagnose and resolve hardware, software, and network issues in a timely manner. • Install, configure, and maintain operating systems (Windows/Mac) and applications. • Support remote users through remote access tools. Network & Systems Support • Assist in maintaining LAN/WAN network including switches, routers, access points, and cabling. • Monitor network performance and report issues to the IT Manager. • Support email systems (Office 365/Exchange) and user account management (Active Directory). • Ensure regular backups and data recovery procedures are functioning. IT Operations & Maintenance • Manage IT asset inventory and track issuance/returns of computers and accessories. • Handle setup of new workstations and onboarding of new employees. • Perform preventive maintenance on all hardware and systems. • Coordinate with vendors for hardware repairs, replacements, and IT procurements. Cybersecurity & Compliance • Implement IT policies and security protocols in line with UAE regulations. • Ensure antivirus, firewall, and system updates are properly executed. • Support periodic audits and ensure proper documentation. Documentation & Reporting • Maintain logs of support requests and resolutions. • Prepare reports related to IT performance, incidents, and equipment usage.
 
Requirements
 <ul>
<li>Diploma or Bachelor's degree in Information Technology, Computer Science, or related field. • 2–4 years of experience as an IT Technician or similar role (UAE experience preferred). • Strong knowledge of Windows OS, MS Office 365, and hardware troubleshooting. • Basic understanding of networking (TCP/IP, DNS, DHCP, VPN). • Strong communication and customer-service skills. • Ability to prioritize and handle multiple tasks under pressure.</li>
</ul>
About the company
 ZIVA is a UAE-based FMCG manufacturing company specializing in wet wipes, dry tissue, and hygiene liquids. With a commitment to quality and innovation, ZIVA has become a trusted partner for leading retailers, distributors, and healthcare providers across the Middle East. Headquartered in Dubai, UAE, and operating in Saudi Arabia, ZIVA combines advanced manufacturing capabilities with a deep understanding of consumer needs. Our vision is to deliver trusted hygiene and personal care solutions, making everyday life easier, healthier, and cleaner.

IT Technical Support

Unlimited Computer Solutions LLC

We are a leading IT services and solutions provider in Dubai, is actively seeking a skilled IT Support Engineer/Technician with a valid UAE Driving License to enhance our team. The ideal candidate will possess 1-2 years of hands-on experience in IT Systems, Networking, Telecom System, CCTV, Access Control system, etc.. coupled with a quick learner attitude to adapt to new technologies efficiently.The candidate should be able to analyze customer requirements, propose required solution, install, setup, troubleshoot IT Products, Networking and Cabling, PABX telephone systems. Having basic experience in CCTV and Access Control systems will be more preffered.Job Type: Full-timePay: AED2,500.00 - AED4,500.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>UAE: 1 year (Preferred)</li></ul>License/Certification:<ul><li>UAE Driving License (Preferred)</li></ul>

IT Technician with UAE Driving Licence

SEGULA Technologies

<div>Company Description 
Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment. 
Job Description 
The IT Support Specialist is responsible for providing technical assistance, troubleshooting, and resolving hardware, software, and network-related issues across the organization. This role ensures that all users receive timely and effective support to maintain smooth business operations. The IT Support Specialist installs, configures, and maintains IT equipment, monitors system performance, and coordinates with vendors and internal teams to ensure IT infrastructure reliability and security. 
Duties &amp; Responsibilities
Technical Support &amp; Troubleshooting<ul><li>
Provide first-level technical support for hardware, software, network, and system issues.</li><li>
Diagnose and resolve technical problems via phone, email, remote tools, or in person.</li><li>
Log, track, and manage support tickets ensuring timely resolution.</li><li>
Escalate complex issues to higher-level IT staff when necessary.</li></ul>
Hardware &amp; Software Management<ul><li>
Install, configure, and maintain laptops, desktops, printers, scanners, and peripherals.</li><li>
Perform software installation, updates, and patches according to IT policies.</li><li>
Ensure all devices are functioning effectively and securely.</li></ul>
Network &amp; System Support<ul><li>
Assist in monitoring network performance, connectivity, and security.</li><li>
Troubleshoot Wi-Fi, LAN, VPN, and other connectivity issues.</li><li>
Support user account management including password resets and access permissions.</li></ul>
User Support &amp; Training<ul><li>
Provide guidance to employees on proper use of systems and applications.</li><li>
Conduct basic IT induction for new employees (email setup, system access, policies, etc.).</li><li>
Prepare user-friendly documentation, FAQs, and guides.</li></ul>
Maintenance &amp; Monitoring<ul><li>
Perform routine checks on systems, backups, antivirus, and security updates.</li><li>
Maintain IT inventory including hardware, software licenses, and accessories.</li><li>
Ensure compliance with company IT policies and cybersecurity best practices.</li></ul>
Coordination &amp; Administration<ul><li>
Coordinate with vendors for repairs, service renewals, and procurement.</li><li>
Support IT projects such as system upgrades, migrations, and new software rollouts.</li><li>
Maintain accurate records of IT assets, service logs, and user requests.</li></ul> 
Qualifications 
<ul><li>
Bachelor&rsquo;s degree in information technology, Computer Science, Computer Engineering, or any related field (preferred).</li><li>
5-8 years of experience as IT Support.</li><li>
Experience in troubleshooting in a corporate, multi-user environment is an advantage.</li><li>
Strong knowledge of computer hardware, operating systems (Windows, macOS), and mobile devices.</li><li>
Good understanding of networking fundamentals (LAN, WAN, Wi-Fi, VPN).</li><li>
Familiarity with Microsoft 365, email configuration, and cloud apps.</li><li>
Ability to troubleshoot printers, scanners, and other peripherals.</li><li>
Knowledge of antivirus tools, security best practices, and system updates.</li><li>
Basic experience with Active Directory, user account creation, and permissions</li><li>
Strong problem-solving and analytical skills.</li><li>
Excellent communication and customer service skills.</li><li>
Time management and ability to prioritize tasks efficiently.</li><li>
Ability to work independently and in a team environment.</li><li>
High attention to detail, discipline, and professionalism.</li><li>
CompTIA A+</li><li>
CompTIA Network+</li><li>
Microsoft Certified: Modern Desktop Administrator Associate</li><li>
ITIL Foundation Certification</li><li>
Cisco CCNA (basic networking knowledge preferred)</li><li>
Google IT Support Professional Certificate</li><li>
UAE Driving license mandatory</li></ul> 
Additional Information 
Please note that only shortlisted candidates will be contacted</div>

IT SUPPORT / IT SPECIALIST - Junior-Dubai,UAE

Vega Solutions, Inc.

Job Overview We are seeking a skilled Freelance IT Specialist focused on Email Backup &amp; Automation to support our clients' IT infrastructure remotely. This role involves providing expert technical support, managing computer systems, and automating email backup processes to ensure data integrity and operational efficiency. The ideal candidate will have strong experience in various operating systems, networking, and IT support tools, delivering exceptional service and solutions tailored to client needs.Duties<ul><li>Provide technical support for email backup solutions and automation processes across different platforms.</li><li>Manage computer hardware, operating systems (Windows, macOS, Linux), and software troubleshooting to resolve issues efficiently.</li><li>Configure and maintain network components including LAN, VPNs, firewalls, and other IT infrastructure elements.</li><li>Support desktop support tasks such as installing, updating, and troubleshooting hardware and software.</li><li>Utilize IT service management tools like BMC Remedy, ServiceNow, and Jira to track incidents and manage workflows.</li><li>Assist with help desk operations by providing timely resolution of user issues related to email systems and network connectivity.</li><li>Automate email backup procedures using scripting or specialized tools to enhance data security and recovery processes.</li><li>Communicate effectively with clients to understand their needs and deliver tailored IT solutions while maintaining high customer service standards.</li></ul>Experience<ul><li>Proven experience in technical support roles involving computer management, networking, and system administration.</li><li>Familiarity with Microsoft Office suite, operating systems (Windows, macOS, Linux), and desktop support environments.</li><li>Hands-on knowledge of computer networking concepts including LAN setup, VPN configuration, firewalls, and LAN troubleshooting.</li><li>Experience with IT support tools such as BMC Remedy, ServiceNow, Jira for incident tracking and workflow management.</li><li>Strong understanding of software troubleshooting techniques across various platforms.</li><li>Knowledge of IT infrastructure components including hardware maintenance and network security measures.</li><li>Excellent communication skills to effectively assist users and collaborate with team members on complex technical issues. This role offers an excellent opportunity for a detail-oriented IT professional to contribute expertise in email backup automation while working independently on diverse projects supporting clients' IT environments.</li></ul>Job Types: Part-time, ContractPay: AED26.12 - AED31.46 per hour

Freelance IT Specialist – Email Backup & Automation

Green & More Landscape Gardening LLC

Key Responsibilities<ul><li>Provide first-level technical support for hardware, software, network issues, and user inquiries.</li><li>Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.</li><li>Support the setup and maintenance of network and Wi-Fi systems.</li><li>Assist with IT asset management, inventory tracking, and documentation updates.</li><li>Perform routine system monitoring, backups, and preventive maintenance tasks.</li><li>Troubleshoot connectivity issues and coordinate with vendors or service providers when necessary.</li><li>Support IT-related projects, rollouts, and upgrades across the organization.</li><li>Ensure compliance with IT policies, data security, and best practices.</li><li>Travel to different company locations as required for on-site support (driving license mandatory).</li></ul>Required Qualifications &amp; Skills<ul><li>Minimum 3 years of IT support experience within the UAE (mandatory).</li><li>Valid UAE driving license (mandatory).</li><li>Strong knowledge of Windows OS, MS Office, basic networking, and troubleshooting.</li><li>Familiarity with routers, switches, access points, CCTV, and telephony systems (preferred).</li><li>Ability to diagnose and resolve technical issues efficiently.</li><li>Good communication and customer service skills.</li><li>Ability to work independently and manage tasks with minimal supervision.</li><li>Diploma or Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li></ul>Preferred Skills<ul><li>Experience with Microsoft 365 administration.</li><li>Knowledge of Active Directory, user account management, and domain environments.</li><li>Basic understanding of IT security practices.</li><li>Experience supporting remote users and cloud-based apps.</li></ul>Job Type: Full-time

IT Assistant

Al Rostamani International Exchange

<div>Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care &amp; Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.
<div><div><div><h2 class="jobSectionHeader">
Job Purpose</h2>
</div><div>
The main responsibility of IT Support Engineer is to be the first and second level of support for end-users; providing remote/onsite resolutions, new installations and inquiries.
</div></div><div><div><h2 class="jobSectionHeader">
Job Responsibilities</h2>
</div><div><ul><li>First and Second Level Support</li>
<li>Invest, analyse and resolve incidents/service requests, logged as tickets assigned to Desktop Team, escalated from the first level (Helpdesk).</li>
<li>Problem Management</li>
<li>Identify possible Problems and escalate to the appropriate team (is it the same as one of the IT support helpdesk engineers duties).</li>
<li>Desktop Team Scope Include</li>
<li>Provide support to ARG users in the following areas: Desktops, Laptops, Printers and peripherals;</li>
<li>Software Installation and Configuration;</li>
<li>Orienting end-users with basic usage of IT assets and services, including basic maintenance.</li>
<li>Support ARG &amp; GIT Projects / Demands delivery (define the role inside);</li>
<li>Comply with GIT policies and procedures.</li>
</ul></div></div><div><div><h2 class="jobSectionHeader">Job Requirements</h2>
</div><div>
Qualifications
<ul><li>Bachelor Degree in any field, with Computer related certificates</li></ul> 
 
Experience
<ul><li>1 - 3 year experience with Technical support (onsite and remote)</li>
<li>Solid experience with Hardware (Laptops, Desktops, Printers, Scanners and other peripherals)</li></ul> 

Knowledge &amp; Skills
<ul><li>Good technical knowledge and familiarity with IT Infrastructure</li>
<li>Excellent English communication; able to express thoughts between normal language and technical language</li>
<li>Positive and Proactive attitude</li>
<li>Team player</li>
<li>Committed and Hardworking;</li>
<li>Move to key accountabilities Competent with troubleshooting and resolving incidents/requests</li>
<li>Capable of providing workarounds when resolution is not readily available.</li>
<li>The following skills will be an added advantage:</li>
<li>Active Directory;</li>
<li>Microsoft Exchange;</li>
<li>Manage Engine Products;</li>
ITIL awareness/certification 
<li>
</li></ul></div></div></div>At Al Rostamani Group, we seek talented people who work hard to achieve great things. We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision. If this position represents an opportunity you wish to pursue, we invite you to apply.</div>

IT Support Engineer (UAE National)

CYBERVIBE Computer Network & Infrastructure

About the RoleWe are seeking a proactive and detail-oriented Admin Cum IT Support Engineer to join our team. This hybrid role is ideal for someone who can efficiently manage administrative operations while providing hands-on IT support to ensure smooth functioning of daily business activities.Key ResponsibilitiesAdministrative Responsibilities<ul><li>Maintain office records, documentation, and filing systems.</li><li>Handle reception duties including phone calls, visitor management, and correspondence.</li><li>Manage office supplies, procurement, and vendor coordination.</li><li>Assist in scheduling meetings, preparing reports, and supporting HR/admin tasks.</li><li>Ensure smooth day-to-day office operations.</li></ul>IT Support Responsibilities<ul><li>Provide Level 1 and Level 2 technical support for hardware, software, and network issues.</li><li>Install, configure, and troubleshoot desktops, laptops, printers, and office IT equipment.</li><li>Manage user accounts, email configurations, and access permissions.</li><li>Assist with basic network maintenance, Wi-Fi troubleshooting, and system updates.</li><li>Coordinate with external IT vendors when required.</li><li>Maintain IT inventory and ensure timely upgrades and maintenance.</li></ul>Required Skills &amp; Qualifications<ul><li>Diploma/Degree in IT, Computer Science, or related field.</li><li>Proven experience in administrative work and IT support (or willingness to learn for entry-level roles).</li><li>Basic knowledge of Windows/Mac OS, networking, and common office applications.</li><li>Strong communication, organizational, and multitasking abilities.</li><li>Ability to troubleshoot problems independently and provide prompt solutions.</li><li>Attention to detail, reliability, and a strong sense of ownership.</li></ul>Preferred Qualifications<ul><li>Experience with cloud tools (Microsoft 365, Google Workspace).</li><li>Basic knowledge of servers, CCTV, or VOIP systems.</li><li>Prior experience in a corporate or tech environment.</li></ul>Why Join Us?<ul><li>Friendly and collaborative work culture.</li><li>Opportunities for learning, growth, and skill development.</li><li>Exposure to both administrative and technical domains.</li><li>Competitive salary and benefits.</li></ul>How to ApplyInterested candidates can send their updated resume to info@cybervibeit.com with the subject line: &ldquo;Application for Admin Cum IT Support Engineer&rdquo;Job Type: Full-timePay: AED2,000.00 - AED3,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>

Admin Cum IT Support Engineer

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