customer support engineer – expediting (specialized engineering solutions)

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customer support engineer – expediting (specialized engineering solutions) Jobs in Dubai

electrical technician

it support technician

Baniyas Oasis Department Store

We are seeking a skilled and certified IT Technician with a valid SIRA card to manage, maintain, and troubleshoot IT infrastructure across our facilities in the UAE. The ideal candidate will have hands-on experience with networking, structured cabling, CCTV systems, internet services, and general IT support. The candidate must comply with UAE regulations and ensure all installations and maintenance meet safety and security standards.Key Responsibilities:<ul><li>Install, configure, and maintain computers, servers, network devices, and related IT hardware.</li><li>Manage and troubleshoot LAN/WAN networks, routers, switches, firewalls, and wireless systems.</li><li>Perform structured cabling installation for data, voice, and network systems.</li><li>Install, maintain, and monitor CCTV systems and access control systems.</li><li>Provide IT support to employees, including hardware/software troubleshooting.</li><li>Monitor internet connectivity and ensure network security and performance.</li><li>Perform regular preventive maintenance on IT and security systems.</li><li>Maintain accurate documentation of IT infrastructure, assets, and configurations.</li><li>Assist in planning and implementing new IT projects and upgrades.</li><li>Ensure compliance with SIRA regulations and UAE IT &amp; security standards.</li><li>Respond promptly to technical issues and provide efficient solutions.</li></ul>Requirements:<ul><li>Valid SIRA Card (UAE) &ndash; Mandatory</li><li>Proven experience as an IT Technician, Network Technician, or similar role.</li><li>Strong knowledge of LAN/WAN networks, switches, routers, and Wi-Fi systems.</li><li>Experience in structured cabling (Cat6, fiber optics) and patch panel management.</li><li>Hands-on experience with CCTV installation, maintenance, and troubleshooting.</li><li>Familiarity with server maintenance, computer hardware, and software troubleshooting.</li><li>Understanding of IT security best practices.</li><li>Ability to read technical diagrams and follow SOPs.</li><li>UAE driving license preferred.</li><li>Strong communication and problem-solving skills.</li><li>Ability to work independently and in a team environment.</li></ul>Preferred Skills:<ul><li>Experience with network monitoring tools and IT asset management.</li><li>Knowledge of VOIP systems and IP telephony.</li><li>Experience with access control systems and alarm integration.</li><li>Ability to provide technical support remotely and on-site.</li></ul>Job Type: Full-timePay: From AED1.00 per month

IT Technician (SIRA Card Holder) – UAE

Onetech IT Solutions

Job Summary:The IT Support Specialist will provide technical assistance and support for our clients' technology needs. The ideal candidate will have strong troubleshooting skills, a customer-oriented attitude, and the ability to resolve technical issues promptly. As an IT Support Specialist at Onetech, you&rsquo;ll be responsible for managing user support requests, maintaining IT infrastructure, and ensuring seamless IT operations.Key Responsibilities:<ul><li>Provide technical support and resolve IT-related issues, including hardware, software, network, and peripheral equipment.</li><li>Perform installation, configuration, and maintenance of IT equipment, including computers, printers, and networking devices at client premises.</li><li>Assist clients via phone, email, and remote access, ensuring timely and professional communication.</li><li>Carry out structured cabling work, including installation and management of Ethernet cables, patch panels, and switches.</li><li>Troubleshoot system errors, perform diagnostics, and ensure swift resolutions for any technical issues.</li><li>Set up and configure network devices such as routers, firewalls, and wireless access points at client sites</li><li>Troubleshoot network connectivity issues and ensure all systems are running efficiently.</li><li>Support IT security initiatives, monitoring systems, and performing regular updates and maintenance.</li><li>Assist with security updates, backups, and data recovery at client locations</li><li>Document technical procedures and configurations for each client engagement</li><li>Provide training and guidance to client staff on basic troubleshooting and system usage</li></ul>Qualifications:<ul><li>Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).</li><li>1-2 years of experience in IT support, including field-based work and cabling</li><li>Strong understanding of Windows and Mac operating systems, and IT management tools</li><li>Hands-on experience with network protocols (TCP/IP, DNS, DHCP) and basic network configuration</li><li>Experience in structured cabling, network installation, and cable management tools.</li><li>Familiarity with cloud platforms (AWS, Azure) is an advantage</li></ul>Skills and Competencies:<ul><li>Strong troubleshooting and problem-solving skills</li><li>Ability to work independently at client sites with minimal supervision</li><li>Excellent communication and customer service skills</li><li>Strong attention to detail and organizational skills</li><li>Ability to manage multiple on-site tasks and prioritize effectively</li></ul>Job Types: Full-time, Permanent, FresherPay: AED2,000.00 - AED3,000.00 per month

IT Support

First Flight Courier ME LLC

Role OverviewWe are looking for a motivated and tech-savvy IT Support Intern to join our team for a fast-paced, two-month internship. This is a hands-on role where you will support our daily IT operations, help resolve technical issues, and gain exposure to enterprise-level infrastructure.Key Responsibilities:<ul><li>Provide technical support for desktops, laptops, printers, and end-user issues</li><li>Install, configure, and maintain Windows operating systems and applications</li><li>Administer and manage Microsoft 365 (MS Admin Center) including:</li></ul>- User creation and license management - Exchange Online mailbox management - Password resets and MFA configuration - Security &amp; compliance settings<ul><li>Manage and monitor Firewall devices (configuration, access control, VPN setup, troubleshooting)</li><li>Administer ESET Endpoint Security (deployment, policy management, monitoring threats)</li><li>Manage and maintain PBX/IP Telephony systems (extensions, call routing, troubleshooting)</li><li>Monitor and maintain NVR/CCTV systems (recording issues, network setup, remote access)</li><li>Ensure regular backups and data protection measures</li><li>Maintain IT asset inventory and documentation</li></ul>Required Skills :Hands-on experience with:<ul><li>Microsoft 365 Administration</li><li>Firewall management</li><li>ESET Endpoint Security</li><li>PBX/IP Telephony systems</li><li>NVR/CCTV systems</li><li>Basic networking knowledge (TCP/IP, DNS, DHCP, VLAN, VPN)</li><li>Strong troubleshooting and analytical skills</li><li>Ability to work independently and manage multiple tasks</li></ul>Job Type: Internship Contract length: 2 monthsPay: AED2,500.00 per month

IT Support Intern

Afaq Al Khaleej Engineering Resources

<ul><li>Provide support to all departments in hardware, software, and network related issues.</li><li>Configure, install, and maintain IT systems.</li><li>Configure, install and maintain laptops and workstations.</li><li>Ensure that there is data security enabled like two factor authentication systems.</li><li>Keep a close watch on system performance to ensure there is optimisation of system speeds and costs.</li><li>Collaborate with external vendors to resolve specialise IT issues.</li><li>Ensure passwords are not breached.</li><li>Ensure confidential information is not moved from one workstation to another.</li><li>Report any anomalous behaviour like data theft, identity mismatch.</li><li>Install ERP systems on the workstations.</li></ul>SKILLS REQUIRED<ul><li>Strong proficiency in trouble shooting hardware and software issues.</li><li>Experience in managing LANs, WANs, and VPNs.</li><li>Familiarity with system installations like laptop installations.</li><li>Knowledge of installing different operating systems</li><li>Must understand digital security tools like two factor authentication etc.</li><li>Must understand Cloud Security tools.</li><li>Knowledge of data back-ups, cloud drive handling is a big plus.</li><li>Bachelors Degree in IT field</li><li>should have good communication &amp; presentation skills</li></ul>Job Type: Full-time

Software Solution Executive

The Cigna Group

<div><div>Main duties and responsibilities: 
<ul><li>Provide technical support to onsite and remote users.</li><li>Manage / monitor IT Service Desk Incidents via call management system.</li><li>Prioritize and allocate within IT Support teams all requests.</li><li>Manage User system access for various applications.</li><li>Identify ways to improve the quality of the service provided and / or the efficiency of the processes within the IT Service desk.</li><li>Ensure all incidents are managed in accordance with targets set out in SLA.</li><li>Escalate any issues/ outages to IT Service Desk Manager.</li><li>Work as part of a shift rota.</li><li>May be required to work as part of an on-call rota.</li></ul></div><div> 
Required Skills (Essential): 
<ul><li>Three years within support team.</li><li>Windows 11 support and build experience. ( both OS and pc hardware)</li><li>Citrix Support experience</li><li>Active Directory experience</li><li>SCCM Experience</li><li>Exchange account maintenance</li><li>Incident management skills</li><li>Experience with a call management system</li><li>Experience with Office 2010/2016, 365</li><li>Experience with Networking/Patching/Server Support</li></ul></div> 
Required Skills (Desirable):<ul><li>Microsoft certification</li><li>O365 Knowledge</li><li>Managing small projects from start to finish</li><li>Windows 10/11 migration experience</li><li>Avaya/Cisco Telephony skills</li><li>ITIL foundation certified</li></ul> 
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</div>

IT Technical Support Associate Analyst

Bosch Diesel Service- Al Salehi

Summary-:Storekeeper provides shipping and receiving support and will work closely with the facility in all aspects of spare parts, inventory, low value procurement, and materials management functions.Roles &amp; Responsibilities-:Regular MTR Review &amp; Filing-:&middot; Printing MTR&rsquo;s coming from CSR, releasing it in BC after the picking is done.&middot; Items picking and checking as per MTRFiling MTR per month for record keeping and tracking.Assembling &amp; Dismantling Reporting-:&middot; Making Assembly Order to make Recon in the system, preparing all the parts that technician needs, posting in Assembly Order, making MTR to deduct the quantity in inventory and transfer it to assembly.&middot; Dismantling core parts (Injector and Pump) in BC as per CSR&rsquo;s needs. &middot; Reporting to Concerned Authority for any discrepancies and damage items.Orders reviewing and Related Actions-:&middot; Checking and receiving orders, Local and Overseas.&middot; Doing Warehouse Receipt, Local and Overseas Orders. &middot; Process Warehouse Receipt and Binning.Local Orders: For Work Order (direct purchase of Drivers in Sharjah)&middot; Process Warehouse Receipt and inform CSR to make MTR to release the parts.For Consumables or Fixed Assets (direct purchase of Drivers in Sharjah)Process Warehouse Receipt and release.Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Store Keeper

VATRIX POS

The CCTV &amp; IT Technician will be responsible for providing prospective customers/clients with all services offered, additional presentations as needed, and working with clients to create tailored solutions. This role requires consulting throughout the sales process. The ideal candidate must be energetic, well-spoken, and eager to learn and present.Requirements:&middot; Fluent Communication in English, Hindi &amp; other languages&middot;Experienced CCTV &amp; IT background only need to apply.&middot;Computer Hardware &amp; Software knowledge must&middot; UAE driving license must&middot; Candidate with Basic Laptop/computer repairing knowledge is preferredResponsibilities:- Demonstrate POS system and POS software solutions to clients both onsite and online.- Install POS billing software and provide onsite and online training.- Install POS systems, receipt printers, hardware, and drivers.- provide onsite &amp; online training, prepare training content and send it to customers as requested.- Troubleshoot and provide solutions onsite &amp; online.- Develop and maintain strong relationships with customers &amp; Internal team,- Handle all other tasks related to the above responsibilities.Language Requirements: Proficiency in English, Hindi, and Malayalam or Tamil is preferred.Salary + Incentive, Leave Salary, air ticket other UAE labour law benfits will be providedJob Type: Full-timePay: AED2,800.00 - AED3,200.00 per monthApplication Question(s):<ul><li>what languages you can speak?</li></ul>License/Certification:<ul><li>UAE Driving License (Required)</li></ul>

CCTV & IT Technician Onsite with UAE DL

Explore 2211+ It support technician in Dubai this February. Find roles across top companies and apply now to boost your career.