facility manager

operations manager

assistant it manager

client service manager

information management lead

it systems manager

Moonlight Hospitality and Hotel Operation Management

Job Title: IT Manager (Hotel Management Experience Required)Location: Doha, QatarCompany: Moonlight Hospitality and Hotel Operation ManagementEmployment Type: Full-TimeAbout the RoleWe are seeking a skilled and proactive IT Manager with a strong background in hotel operations and hospitality systems to join our team. The ideal candidate will oversee the entire IT infrastructure of the property, ensuring seamless connectivity, data security, and smooth operation of all hotel systems. This position requires both technical expertise and an understanding of hotel management software and operations.Key Responsibilities<ul><li>Manage, maintain, and troubleshoot the hotel&rsquo;s IT infrastructure, online sites, including servers, networks, and security systems.</li><li>Oversee and ensure the smooth operation of all hospitality-related software such as PMS, POS, Key Card systems, and Accounting software.</li><li>Coordinate with external vendors and service providers for software and hardware support.</li><li>Implement and maintain IT security policies in compliance with company and industry standards.</li><li>Ensure data protection, regular backups, and system integrity.</li><li>Support hotel departments (Front Office, Housekeeping, F&amp;B, Finance, etc.) with their technology-related needs.</li><li>Plan and manage IT projects, upgrades, and system improvements.</li><li>Train and support hotel staff on IT systems and software usage.</li><li>Prepare regular reports and updates for management on system performance, IT expenses, and improvements.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>Minimum of 3 years of experience in IT, with at least 1 year in a hotel or hospitality environment.</li><li>Strong knowledge of hotel systems such as Opera PMS, Micros POS, and other hospitality software.</li><li>Experience in network administration, system security, and hardware maintenance.</li><li>Excellent problem-solving and communication skills.</li><li>Ability to work under pressure and provide timely technical solutions.</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Accommodation and meals provided (if applicable)</li><li>Health insurance and annual leave benefits</li><li>Career growth opportunities within the hospitality group</li></ul>To Apply: Please submit your updated CV and a brief cover letter highlighting your experience in hotel IT management to maria@wonderpalace.com.qaJob Types: Full-time, Permanent

IT Manager

IHG Hotels & Resorts

<div>
 
 Your day to day
 
 
 
 <ul>
 <li>
 Manage information technology systems, hardware and software applications to voco&reg; Doha West Bay Suites IT standards.
 </li>
 <li>
 Oversee the ongoing development and testing of our disaster recovery plan (DRP) and business continuity plan (BCP) to minimize risks associated with downtime.
 </li>
 <li>
 Undertake routine risk management and audit processes to monitor system user compliance in accordance with voco&reg; Doha West Bay Suites IT standards.
 </li>
 <li>
 Update and implement an IT troubleshooting guide and train key staff in IT systems and application use.
 </li>
 <li>
 Ensure all operating systems, licenses and service agreements are kept up to date and that external vendors comply with agreed response times, SLA&rsquo;s and budgetary guidelines.
 </li>
 <li>
 Monitor file server performance, back-ups and system performance in line with agreed standards.
 </li>
 <li>
 Manage and maintain operating system and firewall security and implement updates as required.
 </li>
 <li>
 Update IT policies and procedures in accordance with voco&reg; Doha West Bay Suites IT standards and with regard to systems and process enhancements.
 </li>
 <li>
 Maintain user database and ensure user profiles are updated in a timely manner.
 </li>
 <li>
 Develop and manage IT business process strategy to ensure future state requirements are planned for and implemented within agreed timeframes.
 </li>
 <li>
 Attend to system maintenance and breakdown requirements in a timely manner.
 </li>
 <li>
 Work closely with external service providers and vendors to develop effective relationships and promote &ldquo;best practice&rdquo; in all dealings.
 </li>
 <li>
 Identify opportunities to reduce IT related costs through managing processes in house.
 </li>
 <li>
 Prepare and submit IT management reports as required.
 </li>
 <li>
 Attend to guest related IT enquiries and provide assistance as required.
 </li>
 <li>
 Maintain and update the computer hardware asset register.
 </li>
 <li>
 Ensure all voco&reg; Doha West Bay Suites IT policies and procedures are adhered to at all times.
 </li>
 <li>
 Maintain confidentiality of client information and sensitive data at all times.
 </li>
 <li>
 Uphold high standards of professional conduct and communications with internal and external customers at all times
 
 
 </li>
 </ul>
 
 What We Need From You
 
 
 
 
 PEOPLE
 
 
 
 <ul>
 <li>
 Comply with and ensure adherence to all of the hotel&rsquo;s policies and procedures
 </li>
 <li>
 Comply with all occupational health and safety policies and procedures
 </li>
 <li>
 Maintain a good working relationship with staff and colleagues throughout the hotel and sister properties
 
 
 </li>
 </ul>
 
 GENERAL
 
 
 
 <ul>
 <li>
 Communicate effectively with all other departments
 </li>
 <li>
 Be able to identify problems and implement solutions
 </li>
 <li>
 Attend meetings, training sessions and any other required meeting or training session.
 </li>
 <li>
 Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.
 </li>
 <li>
 Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.
 </li>
 <li>
 Maintain IT systems, hardware and software to reduce failure rates to zero.
 </li>
 <li>
 Achieve overall &lsquo;good&rsquo; rating in voco&reg; Doha West Bay Suites internal IT audit with no &lsquo;high risk&rsquo; issues.
 </li>
 <li>
 Conduct routine supplier reviews and manage vendors and suppliers with no budget overruns.
 </li>
 <li>
 Maintain and update an accurate inventory of all hardware, software and manuals purchased by the Hotel.
 </li>
 <li>
 Ensure that proper on-site and off-site backups are maintained at all times.
 </li>
 <li>
 Ensure the timely implementation of all system updates, planned preventative maintenance and enhancements in accordance with property level requirements and as directed by voco&reg; Doha West Bay Suites corporate IT office.
 </li>
 <li>
 Assigned projects are completed within designated timeframes
 </li>
 <li>
 Manage DRP and BCP testing, training and reporting in accordance with voco&reg; Doha West Bay Suites standards.
 </li>
 <li>
 MIS reports, presentations and other related tasks are consistently of a high standard and free of errors and omissions.
 
 
 </li>
 </ul>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
</div>

IT Specialist

Anantara Hotels & Resorts

<div>
 
 Company Description
 
 
 
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 
 
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 
 
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 
 
 
 Job Description
 
 
 
 The Assistant IT Manager supports the IT Manager in overseeing all hotel technology operations, ensuring the reliability, security, and efficiency of infrastructure, systems, and guest-facing technologies. This role plays a key part in maintaining smooth hotel operations, enhancing guest experiences, and upholding cybersecurity and data compliance. The Assistant IT Manager also collaborates with internal departments, manages support tasks, and helps implement the hotel&rsquo;s IT strategy in line with business goals.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Assist in the planning, implementation, and maintenance of the hotel&rsquo;s IT infrastructure, including networks, servers, hardware, and software systems.
 </li>
 <li>
 Support critical hotel systems such as:
 </li>
 <ul>
 <li>
 Property Management System (e.g., Opera)
 </li>
 <li>
 Point of Sale systems (e.g., MICROS)
 </li>
 <li>
 Key card access systems
 </li>
 <li>
 IP telephony and voicemail
 </li>
 <li>
 CCTV and surveillance
 </li>
 <li>
 Guest Wi-Fi and HSIA platforms
 </li>
 </ul>
 <li>
 Enforce cybersecurity protocols, ensuring regular data backups and that disaster recovery plans are tested and maintained.
 </li>
 <li>
 Provide day-to-day IT support across all departments, troubleshooting issues to minimize downtime and optimize productivity.
 </li>
 <li>
 Liaise with external IT vendors, service providers, and corporate IT teams to coordinate support and system upgrades.
 </li>
 <li>
 Train staff on IT systems usage, cybersecurity awareness, and adherence to IT policies and procedures.
 </li>
 <li>
 Assist with IT budgeting, procurement processes, and maintenance of accurate asset inventories.
 </li>
 <li>
 Research and recommend technology solutions to improve operational efficiency and enhance the guest experience.
 </li>
 <li>
 Ensure compliance with local data protection laws, industry regulations, and internal IT standards.
 </li>
 <li>
 Participate in a 24/7 support rotation or on-call schedule for critical system issues and emergencies.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.
 </li>
 <li>
 3&ndash;5+ years of experience in IT management, preferably in hospitality.
 </li>
 <li>
 Strong knowledge of hospitality software systems (e.g., Opera PMS, MICROS POS, key card systems).
 </li>
 <li>
 Proven experience managing networks, servers, Windows environments, and cloud services.
 </li>
 <li>
 Solid understanding of cybersecurity, data protection laws, and disaster recovery planning.
 </li>
 <li>
 Strong leadership, communication, and project management skills.
 </li>
 <li>
 Ability to manage vendors, budgets, and strategic IT initiatives.
 </li>
 </ul>
</div>

Assistant IT Manager

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens. 
Job Description 
The Assistant IT Manager supports the IT Manager in overseeing all hotel technology operations, ensuring the reliability, security, and efficiency of infrastructure, systems, and guest-facing technologies. This role plays a key part in maintaining smooth hotel operations, enhancing guest experiences, and upholding cybersecurity and data compliance. The Assistant IT Manager also collaborates with internal departments, manages support tasks, and helps implement the hotel&rsquo;s IT strategy in line with business goals.
Key Responsibilities:<ul><li>
Assist in the planning, implementation, and maintenance of the hotel&rsquo;s IT infrastructure, including networks, servers, hardware, and software systems.</li><li>
Support critical hotel systems such as:<ul><li>
Property Management System (e.g., Opera)</li><li>
Point of Sale systems (e.g., MICROS)</li><li>
Key card access systems</li><li>
IP telephony and voicemail</li><li>
CCTV and surveillance</li><li>
Guest Wi-Fi and HSIA platforms</li></ul></li><li>
Enforce cybersecurity protocols, ensuring regular data backups and that disaster recovery plans are tested and maintained.</li><li>
Provide day-to-day IT support across all departments, troubleshooting issues to minimize downtime and optimize productivity.</li><li>
Liaise with external IT vendors, service providers, and corporate IT teams to coordinate support and system upgrades.</li><li>
Train staff on IT systems usage, cybersecurity awareness, and adherence to IT policies and procedures.</li><li>
Assist with IT budgeting, procurement processes, and maintenance of accurate asset inventories.</li><li>
Research and recommend technology solutions to improve operational efficiency and enhance the guest experience.</li><li>
Ensure compliance with local data protection laws, industry regulations, and internal IT standards.</li><li>
Participate in a 24/7 support rotation or on-call schedule for critical system issues and emergencies.</li></ul> 
Qualifications 
Qualifications:<ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li>
3&ndash;5+ years of experience in IT management, preferably in hospitality.</li><li>
Strong knowledge of hospitality software systems (e.g., Opera PMS, MICROS POS, key card systems).</li><li>
Proven experience managing networks, servers, Windows environments, and cloud services.</li><li>
Solid understanding of cybersecurity, data protection laws, and disaster recovery planning.</li><li>
Strong leadership, communication, and project management skills.</li><li>
Ability to manage vendors, budgets, and strategic IT initiatives.</li></ul></div>

Egis Group

<div>Company Description 
Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world.&quot;
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis&rsquo; long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
Job Description 
We are seeking a skilled and experienced System Manager to join our team in Doha, Qatar. In this critical role, you will be responsible for the operational IT systems and operational excellence of our systems architecture.
You will oversee the design, implementation, operation and maintenance of scalable ITS systems that support and deliver the business objectives of our client in the Traffic Management and Traffic Operations space, ensuring optimal performance and security while fostering a culture of innovation and collaboration.
Key responsibilities include: 
<ul><li>
Close management of the subcontractors that are in charge of the maintenance and operational availability of the Traffic Control and Monitoring systems.</li><li>
Architect and implement advanced systems solutions that align with strategic, organizational goals and customer needs</li><li>
Lead cross-functional teams to identify system requirements and improvements, architecture rationalization, establish roadmaps, and execute on high-impact projects.</li><li>
Develop and enforce best practices for system design, monitoring, and maintenance, ensuring robust documentation and compliance with industry standards.</li><li>
Implement performance tuning and optimization strategies to enhance system efficiency and reliability.</li><li>
Drive incident management and response processes to meet contractual SLAs, conducting post-mortems to identify root causes and prevent future occurrences.</li><li>
Mentor and guide the team members, fostering a collaborative and continuous learning environment.</li></ul> 

Qualifications 
Required :<ul><li>
Bachelor's degree in Computer Science or similar</li><li>
Minimum of 10 years&rsquo; experience preferably in the Transportation systems space with a proven track record in leading the maintenance and enhancement of large-scale IT systems, ideally in the Middle East region</li><li>
Expertise with Video Management, Network Management Systems and Advanced Traffic Management Systems.</li><li>
Good knowledge in container orchestration tools for Information Systems Architecture</li><li>
Strong understanding of networking concepts, security protocols, and system architecture.</li><li>
Proven ability to manage cross-functional teams (internal and subcontractors) and communicate complex technical concepts to non-technical stakeholders.</li><li>
Experience with tools and scripts to improve operational efficiency.</li><li>
Familiarity with ITIL or similar frameworks for service management</li><li>
Expertise in system monitoring tools and incident response platforms.</li><li>
Strong understanding of relational and NoSQL databases, including performance tuning and query optimization.</li><li>
Exceptional problem-solving skills with an analytical mindset.</li><li>
Excellent communication skills, with the ability to articulate technical concepts to diverse audiences.</li><li>
Strong leadership abilities, with a focus on building and nurturing high-performing teams.</li></ul>
Preferred:<ul><li>
Relevant certifications in the IT Management Systems domain</li><li>
Experience with DevOps practices and CI/CD pipelines</li><li>
A proactive and adaptable approach to managing change in a fast-paced environment.</li><li>
Commitment to fostering an inclusive and diverse workplace culture.</li></ul> 

Additional Information</div>

ITS Systems Manager

VAM SYSTEMS

<div>Company Description 
Job Description 
We are currently looking IT Asset Management (ITAM) - ITSM for our Qatar operations with the following terms &amp; conditions.
Required Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree in Information Systems, Business Administration, Finance, or related field.</li><li>Experience with IT Asset Management (ITAM) and/or Facilities Asset Management.</li><li>Familiarity with ITSM/Asset tools (ServiceNow, Flexera, Snow, Ivanti, etc.).</li><li>Knowledge of CMDB structure and integration with IT processes.</li><li>Strong analytical and reporting skills (Excel, Power BI, or similar).</li><li>Knowledge of procurement and financial practices related to assets.</li><li>Excellent organizational and communication skills.</li></ul> 
Joining time frame: 2 weeks (maximum 1 month) 
Additional Information 
Terms and conditions:
Joining time frame: maximum 4 weeks</div>

IT Asset Management (ITAM) - ITSM

Mindstream

The incumbent is primarily responsible on assistance to the installation, monitoring and maintenance of the server operating systems and applications of Core Banking Support team. The incumbent will ensure that security, operational continuity and contingency controls for every assigned system platform.Essential Duties &amp; Responsibilities by Dimensions:A. Shareholder &amp; Financial:- Provide Assistance on daily system administrational tasks and support to Core Banking Systems operations in the Test Environment.B. Customer (Internal &amp; External):- Ensure relations with vendors are maintained for systems software, application, and hardware delivery and maintenance.- Build and maintain strong and effective relationship with all other related departments and units to achieve the Group&rsquo;s goals/ objectives.- Provide timely and accurate information to the external and internal auditors and the Compliance function as and when required.- Report and Escalate to direct managers on issues and problems faced in the management of the system.C. Internal (Processes, Products, Regulatory):- Provide assistance on Installation, monitoring and maintenance of test systems and applications for Core Banking systems.- Provide a reliable operating systems environment in order that the applications meet the required service levels.- Guide the documentation for specific platforms&rsquo; procedures and guidelines for business continuity and contingency planning of the Group&rsquo;s systems architecture within the overall contingency planning policy of the Group; and check daily outcomes.- Direct the documentation for specific platforms&rsquo; procedures and guidelines for data and systems security of the Group&rsquo;s main systems within the overall systems security policy of the Group; and check daily logs and exceptions.- Monitor assigned main systems operating systems and application performance sizing and utilization.- Provide automated and documented procedures in order to support simplification of data center operations activity for daily procedures and synchronization of backup site.- Provide automated and documented scripts for backup and retention of data on external storage within the backup and retention policy of each main system.- Execute change management procedures with version and backtrack control- Ensure timely resolution of operating systems and application failures on main systems.- Provide guidance to Manager of Core Banking Support in handling more complex jobs.- Report to the Direct Manager and indirectly to Senior Manager of Core Banking Support for approvals of work and prioritization of projects on hand.- Installation and upgrades of operating systems.- Monitor response and utilization of main systems applications and resources.D. Learning &amp; Knowledge:- Understand assigned systems&rsquo; internals, architecture and limitations in deciding on methods of problem solving which may impact overall resource availability and time to deliver changes. Perform careful analysis to ensure congruence with the Group&rsquo;s long term planning and approved strategy.- Be aware of systems security in application and system software to implement and monitor policy and ensure full protection of software and data from un-authorized access or disruption of services.- Knowledge on Finastra suite of solution (i.e. Trade Innovation, Trade Portal and Message Manager) and third-party technologies (i.e.,Openshift, Oracle Weblogic , IBM MQ, DB2) are a plus.E. Other:- Ensure high standards of confidentiality to safeguard commercially sensitive information.Education/Experience Requirements:- Bachelor Degree in Computer Science or related IT degrees.Required Special Skills:- Excellent oral and written communication skills in both English and Arabic (preferable).- Strong analytical, problem solving, decision-making and financial management skills.- Self-driven with well-developed leadership, motivational and team-building skills.- Good interpersonal skills.Operating Environment/ Location:- The systems support environment provides the platform to run systems using server hardware, and operating systems to provide secure, convenient, and highly available systems for users across the Group. In addition to securing such an environment, each administrator is assigned a system or group of systems depending on experience, training, and need.- The referenced position will be based in Qatar and will involve liaison with the support functions at HO.Framework and Boundaries:- Follow applicable policies and procedures.- Provide feedback on latest system requirement and certification matrix for continuous system improvement.Communications and Working Relationships:- Systems are made available to users via the assigned channels within IT which is a direct responsibility of Manager of Core Banking Support, with prior approval from Senior Manager Core Banking Support &amp; Head of Core Banking Support.Supervisory Responsibilities:Solid line reporting: Manager for Core Banking SupportDotted line reporting: Senior Manager for Core Banking SupportJob Type: Full-timeApplication Question(s):<ul><li>Do you have a Bachelor&rsquo;s degree in Computer Science, IT, or a related field?</li><li>How many years of experience do you have in Core Banking Systems support or IT infrastructure administration?</li><li>Are you familiar with server operating systems, application monitoring, and system backups?</li><li>Have you previously worked with Finastra solutions (Trade Innovation, Trade Portal, Message Manager) or similar banking applications?</li><li>Do you have experience in IT change management, system upgrades, or incident resolution?</li><li>What is your current and expected salary?</li><li>What is your notice period?</li></ul>

Associate, Core Banking Support (IT)

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2076 it systems manager jobs IN Doha

IT Manager

IT Specialist

Assistant IT Manager

Assistant IT Manager

ITS Systems Manager

IT Asset Management (ITAM) - ITSM

Associate, Core Banking Support (IT)