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lead, technical project management

lead charging

اورنچ مصر

<div>About the job Lead, Charging
<div>Purpose of the job

The role involves designing and developing the new IN products and service; in accordance with, assesing &amp; applying the commercial and business projects requirments.

Duties and responsibilities:

1. Assess technically the projects requested by different teams to make sure they meet the KPI and performance requirements.

2. contribute in setting the new solutions .

3. Develop the new CRs on IN and supporting nodes

4. Support the IN Charging Operations.

6. Audit the system logs and behavior to ensure of system performance.

7. Correlate and administrate the incidents solving actions.

8. Validate the data charging testing scenarios and coordinate with the Revenue Assurance Team.

9. Deliver the Level 2 support for data stream platforms to apply the best solutions of the problem to avoid any impact on customers .

10. Troubleshoot the problems and customer complaints by analyzing traces to minimize the time of problem solving .

11. Automate manual tasks to have an automation controlled work processes.

12. Perform the needed reporting &amp; data extraction tasks.

Job specification

Education

B.Sc In Telecommunication / Electronics or Computer Engineering / Computer Science.

Experience

<ul><li>From 0-2 years of experience in a relevant area.</li><li>
Experience on IN Product and Services systems.</li></ul>

Skills and abilities

<ul><li>Skills on UNIX scripting, Oracle and programing skills</li><li>
Knowledge about GSM system hierarchy</li><li>
SS7 signaling knowledge</li><li>
Very good English both written &amp; spoken.</li><li>
Very good computer skills.</li><li>
Very good in communication skills and able to solve dispute issues with win-win solution.</li><li>
High business sense.</li></ul></div></div>

Lead, Charging

<div>About the job Advisor, Billing
<div>Purpose of the job

Leading the Billing solution Team technically and actively participating to ensure the availability, delivery, and resolution of incidents and subscriber complaints within the established SLAs and KPIs.
Duties and responsibilities

<ul><li>Align with the organization's strategic directives annually developed, ensuring full synchronization with business and corporate objectives.
</li><li>Adhere strictly to departmental standards, policies, and procedures pertinent to the billing function.</li><li>
Collaborate with business units and development teams to understand operational requirements and discuss technical solutions accordingly.</li><li>
Maintain operational stability across billing modules for GSM and DSL services, ensuring compliance with performance targets and preventing revenue leakage. Oversee end-to-end bill cycle activities, from review with finance to invoice delivery across multiple streams.</li><li>
Serve as a member of the third-level escalation team for complaint resolution, possessing in-depth knowledge of billing, rating systems, and their integrations with systems such as EAI (Enterprise Application Integration), IN, HLR, and others.</li><li>
Participate in the validation and acceptance processes for new products and services.</li><li>
Provide technical leadership to team members, guiding them to fulfill their responsibilities related to solutions and operational processes.</li><li>
Evaluate, agree upon, and ensure SLAs and KPIs are met, governing system availability, delivery timelines, and resolution response times aligned with business needs, budgets, and resources.</li><li>
Oversee regular reporting on system performance, incident management, and status updates for solutions/applications managed by the team.</li><li>
Design, implement, and monitor alarms for billing systems and integrated solutions; analyze alarm data against system specifications and operational standards.</li><li>
Develop solutions to permanently address open issues, collaborating with billing, operations support teams, and vendors for implementation.</li><li>
Provide interim workarounds for unresolved issues to mitigate business impact until permanent solutions are deployed.</li><li>
Act as the primary interface with suppliers, development teams, and operational units to ensure timely resolution and fixes within SLAs and serve as the main contact point for all application users within the function.</li><li>
Implement performance metrics to ensure consistent system availability and delivery, initiate redesign or capacity adjustments when necessary.</li><li>
Assist in incident analysis and oversee timely resolution efforts.</li><li>
Prioritize and escalate open defects with vendors and development teams as needed.</li><li>
Understand the business value of platforms, products, and services, applying this knowledge to incident analysis and resolution strategies.</li><li>
Manage change requests related to incident resolution in accordance with IT change management policies.</li><li>
Generate incident reports, monitor case statuses, and coordinate with teams and vendors for case closure.</li><li>
Maintain comprehensive documentation for operational procedures, technical designs, and business requirements.</li><li>
Organize focus groups with domain representatives to gather feedback and improve team responses.</li><li>
Recommend proactive measures to ensure smooth operations with minimal risk, especially regarding new changes.</li><li>
Oversee system and application changes, including deployment, testing scenarios, and coordination with testing teams.</li><li>
Support the development and analysis of operational metrics and trends for all solutions within the function.</li><li>
Create and manage on-call schedules, deployment plans, outage requests, and service catalogs.</li><li>
Provide 24/7 on-call support through a rotation schedule to ensure continuous operational coverage.</li><li>
Commit to maintaining system functionality and user satisfaction amid a rapidly evolving environment.</li><li>
Ensure that vendor support contracts for billing solutions are maintained and aligned with OPEX optimization and SLAs.</li></ul>

Job specification

Education

Bachelor degree in Computer Science, Engineering, or related discipline with an IT focus is preferred.

Experience

<ul><li>Minimum of 8 years of professional experience, with at least 5 years in Billing systems operations and support concepts.</li>
<li>Proficiency in Oracle SQL and PL/SQL, UNIX operating systems, and IT solutions architecture.</li>
<li>Strong background in data networking.</li>
<li>Hands-on experience in the implementation, operation, and maintenance of large-scale systems, preferably across diverse hardware and software platforms within the telecommunications sector.</li>
<li>Experience managing development and operations projects through all phases.</li>
<li>Proven ability to successfully execute multiple projects and manage resources effectively to meet objectives.</li>
<li>Strong understanding of telecommunications billing processes, rating, charging, and mediation.</li>
<li>Experience with BSS integration and telecom network architectures.</li>
<li>Knowledge of scripting, APIs, and database management.</li>
<li>Hands-on experience on Billing, Rating and Roaming.</li>
<li>Familiarity with cloud environments and modern deployment architectures.</li>
<li>Experience with Agile methodologies.</li>
<li>Experience with infrastructure</li>
</ul>Skills and abilities

<ul><li>Excellent command of English, both spoken and written.</li>
<li>Advanced skills in computer systems and information technology.</li>
<li>Solid understanding of business environments, change management, and IT processes.</li>
<li>Strong conflict resolution skills and the ability to facilitate solutions.</li>
<li>Confident in making operational decisions, monitoring project progress, and reporting outcomes.</li>
<li>Effective team leadership, coaching, and collaboration skills.</li>
<li>Capable of working efficiently under pressure.</li>
<li>Skilled in managing operational issues and making timely, informed decisions.</li>
<li>Strong analytical thinking and problem-solving capabilities.</li></ul></div></div>

Advisor, Billing

Halan - حالا

<div>
 
 
 About the Job &ndash;HRIS Lead | MNT Halan
 
 
 
 
 
 
 
 The
 
 HRIS Lead
 
 
 
 will lead the enhancement and governance of MNT Halan&rsquo;s HR systems, ensuring data accuracy, security, and operational excellence across all HR functions. This role plays a strategic part in Payroll, Compensation, and Personnel data management, while driving system improvements and providing advanced analytical insights to support business growth.
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 -Lead the daily operations, optimization, and long-term roadmap of the HRIS platform.
 
 
 
 
 
 -Govern system access, roles, permissions, and data workflows to ensure compliance and confidentiality.
 
 
 
 
 
 -Develop, maintain, and enhance advanced HR dashboards, analytics, and reports to support strategic decision-making.
 
 
 
 
 
 -Oversee Workday Payroll and Advanced Compensation configurations, integrations, and issue resolution.
 
 
 
 
 
 -Partner with Talent Management and other HR leaders to translate business needs into system enhancements.
 
 
 
 
 
 -Drive process automation and data quality initiatives across HR functions.
 
 
 
 
 
 -Act as a subject matter expert, guiding HR team members on system best practices and functionalities.
 
 
 
 
 
 -Collaborate with cross-functional teams (HR, Finance, IT) to ensure system alignment and integration accuracy.
 
 
 
 
 
 
 Required Skills &amp; Qualifications
 
 
 
 
 
 
 -Bachelor&rsquo;s degree in Business Administration, Information Technology, or a related field.
 
 
 
 
 
 
 -6+ years
 
 of experience in HRIS, HR Technology, or System Administration roles.
 
 
 
 
 
 -Proven expertise in
 
 Power BI and Python
 
 for advanced analytics and automation.
 
 
 
 
 
 -Strong hands-on experience with
 
 Workday Payroll and Advanced Compensation
 
 .
 
 
 
 
 
 -Work Experince in HR Management Systems
 
 
 
 
 
 -Demonstrated ability to lead system improvements, manage stakeholders, and drive data governance.
 
 
 
 
 
 -Excellent analytical, problem-solving, and troubleshooting skills.
 
 
 
 
 
 -Strong communication and collaboration skills suited for a fast-paced fintech environment.
 
</div>

HRIS Lead

EVA Pharma

<div>Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members. 
We are seeking an experienced and visionary Franchise Manager &ndash; Specialty Care to lead the strategic direction, performance, and growth of our specialty franchise. The ideal candidate will bring strong commercial leadership, deep market understanding, and the passion to elevate patient care through innovative solutions. 
 
Job Summary
The Franchise Manager &ndash; Specialty Care will own the strategic, commercial, and operational leadership of a specialized therapeutic area. You will drive portfolio excellence, lead cross-functional execution, and ensure sustained growth across the franchise. 
 
Key Responsibilities<ul>
<li>
Develop and implement the overall franchise strategy, ensuring alignment with corporate goals and market dynamics.</li>
<li>Lead cross-functional teams to ensure flawless execution and business continuity.</li>
<li>Drive lifecycle management and commercial plans for current and future products within the specialty portfolio.</li>
<li>Identify market opportunities, competitive threats, and emerging trends to guide strategic decision-making.</li>
<li>Oversee launch excellence for new products, ensuring impactful go-to-market strategies.</li>
<li>Manage franchise performance through robust forecasting, KPI tracking, and continuous performance optimization.</li>
<li>Coach and develop team members to ensure high capability, engagement, and commercial effectiveness.</li>
</ul>
Requirements<ul>
<li>
Bachelor&rsquo;s degree in Pharmaceutical Sciences.</li>
<li>10+ years of progressive commercial/marketing experience within the pharmaceutical industry.</li>
<li>Proven people management experience is essential.</li>
<li>Demonstrated success in specialty markets</li>
<li>Marketing certification is an advantage.</li>
<li>Strong strategic thinking, analytical skills, and business acumen.</li>
<li>Ability to lead cross-functional teams in a fast-paced, performance-driven environment.</li></ul></div>

Franchise Manager - Specialty Care

Jadeer

<div>Jadeer is hiring on behalf of one of our clients in [Country]. 
Our client is a reputable organization operating in the [industry/sector], known for its commitment to excellence and continuous growth.<h3 class="jobSectionHeader">
Job Title:</h3>
Senior GL Accountant<h3 class="jobSectionHeader">
Scope:</h3>
The Senior GL Accountant will be responsible for overseeing the general ledger accounting activities, ensuring accuracy, compliance, and timely financial reporting. This role requires strong analytical skills, attention to detail, and the ability to lead month-end and year-end closing processes.<h3 class="jobSectionHeader">
Responsibilities:</h3><ul>
<li>
Manage and oversee the daily operations of the General Ledger.</li>
<li>
Lead and execute month-end, quarter-end, and year-end closing activities.</li>
<li>
Prepare and review journal entries, account reconciliations, and financial statements.</li>
<li>
Ensure compliance with accounting standards, policies, and internal controls.</li>
<li>
Analyze financial data, identify discrepancies, and provide recommendations.</li>
<li>
Support external and internal audit requirements.</li>
<li>
Coordinate with cross-functional teams to resolve accounting issues.</li>
<li>
Lead improvements in accounting processes and systems.</li>
<li>
Assist in budgeting and forecasting activities when needed.</li>
</ul><h3 class="jobSectionHeader">
Qualifications:</h3><ul>
<li>
Bachelor&rsquo;s degree in Accounting, Finance, or a related field.</li>
<li>
Minimum 2 years of experience in general ledger or financial accounting.</li>
<li>
Strong knowledge of IFRS/GAAP.</li>
<li>
Experience with ERP systems (SAP, Oracle, or similar).</li>
<li>
Advanced proficiency in MS Excel.</li>
<li>
Strong analytical, organizational, and problem-solving skills.</li>
<li>
Excellent communication and leadership abilities.</li>
<li>
Preferred: Professional certification such as CPA, CMA, or ACCA.</li>
</ul><h3 class="jobSectionHeader">
Benefits:</h3><ul>
<li>
Join a dynamic and innovative company at the forefront of the industry.</li>
<li>
Collaborate with a talented and diverse team of professionals.</li>
<li>
Access ongoing learning and development opportunities.</li>
<li>
Competitive compensation package and comprehensive benefits.</li>
<li>
Strong opportunities for career growth and advancement.</li>
</ul><h3 class="jobSectionHeader">
Working Conditions:</h3><ul>
<li>
Working Hours: 9:00 AM &ndash; 5:00 PM (Sunday to Thursday)</li>
<li>
Working Model: Hybrid (based on company policy)</li>
</ul>
At Jadeer, we value diversity and equal opportunity. We welcome applicants from all backgrounds and experiences.</div>

Senior GL Accountant

<div>
 
 Introduction
 
 
 
 The successful candidate would handle a wide variety of matters ranging from consulting, software, hardware, cloud, litigation and M&amp;A and closely partner with the business and the broader global legal team. Further, the individual should be a resilient professional who is interested in new technologies, willing to learn about IBM and its businesses, closely partner with the business teams across functions and can advise on a variety of contracts and other legal matters. The candidate will be required to be a self-starter with strong Arabic and English communication skills and lead the areas of responsibilities given to him or her.
 
 
 
 Your Role And Responsibilities:
 
 
 
 <ul>
 <li>
 Draft and negotiate contracts and commercial agreements
 </li>
 <li>
 Provide legal advice on any business developments including timely legal support to the business, especially regarding potential legal risk and regulatory risk
 </li>
 <li>
 Proactively participate/lead in company initiatives related to existing or new businesses (educations, obtaining subject matter expertise, etc.)
 </li>
 <li>
 Handle various legal matters that may or may not be within comfort zone
 </li>
 <li>
 Communicate in both English and Arabic
 </li>
 <li>
 Think strategically and work with a number of stakeholders across borders and across various functions to achieve desired outcomes
 
 
 </li>
 </ul>
 
 
 Your Role And Responsibilities
 
 
 
 
 The candidate would handle a wide variety of matters ranging from consulting, software, hardware, cloud, litigation and M&amp;A and closely partner with the business and the broader global legal team. Key activities include:
 
 
 <ul>
 <li>
 Draft and negotiate contracts and commercial agreements
 </li>
 <li>
 Provide advice on any business developments including timely legal support to the business, especially regarding potential legal risk and regulatory risk
 </li>
 <li>
 Proactively participate/lead in company initiatives related to existing or new businesses (educations, obtaining subject matter expertise, etc.)
 </li>
 <li>
 Handle various legal matters that may or may not be within comfort zone
 </li>
 <li>
 Think strategically and work with a number of stakeholders across borders and across various functions to achieve desired outcomes
 
 
 </li>
 </ul>
 
 
 Preferred Education
 
 
 
 
 Bachelor's Degree
 
 
 
 
 Required Technical And Professional Expertise
 
 
 
 
 Qualified Lawyer
 
 
 Minimum 5YPQE
 
 
 Must have both fluent Arabic and English language skills
 
 
 
 
 Preferred Technical And Professional Experience
 
 
 
 
 ICT Industry Experience
</div>

Counsel

Cartona

<div>
 
 Job Summary
 
 
 
 The Senior Performance Analyst analyzes trends, creates visual reports, and identifies improvement opportunities. They model scenarios for forecasts using tools like SQL, Tableau, and Excel, with Python as a plus. The role involves collaborating with teams to provide data insights.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist, take forward and influence the strategy as determined by the head of performance analysis, including data implementation.
 </li>
 <li>
 Inputting performance forecasts and targets for business cases through scenario modeling.
 </li>
 <li>
 Proactively share knowledge and promote a data-driven culture, as a leader in the community.
 </li>
 <li>
 Understand and help teams to apply a range of techniques to analyze data and provide insight.
 </li>
 <li>
 Lead the development of performance measurement frameworks including Key Performance Indicators (KPIs).
 </li>
 <li>
 Develop advanced SQL queries and dashboards.
 </li>
 <li>
 Own performance projects to enhance the company KPIs.
 </li>
 <li>
 Lead assigned performance associates and analysts.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Science, Computer Engineering
 </li>
 <li>
 2-4 years of experience in technical data analysis
 </li>
 <li>
 Experience in Tableau, Power BI or any data visualization tool is required
 </li>
 <li>
 Microsoft Excel, SQL, Google Spreadsheets Efficiency is required
 </li>
 <li>
 Very good attention to detail
 </li>
 <li>
 Willingness to go the extra mile and can do attitude
 </li>
 </ul>
</div>

Senior Performance Analyst

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