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lead field service representative

Nalco Water, An Ecolab Company

<div>
 Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually. We serve industries from food &amp; beverage to mining and manufacturing, delivering innovative solutions that reduce, reuse, and recycle water while protecting systems and equipment. Our team combines deep technical expertise with smart technology to drive efficiency, sustainability, and performance.
 
 
 Ecolab is seeking a
 
 Lead Field Service Representative
 
 where your technical expertise and customer-first mindset will help shape a more sustainable future. You&rsquo;ll be part of a purpose-driven team that supports water treatment systems across diverse industries. You&rsquo;ll work hands-on in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.
 
 
 
 How You&rsquo;ll Make An Impact
 
 
 
 <ul>
 <li>
 Solve a wide range of complex, multi-disciplinary problems
 </li>
 <li>
 Assume lead role in maintaining troubleshooting guides/bulletins and distribution to departments when required
 </li>
 <li>
 Prepare reports detailing problems and solutions to initiate necessary corrective product modification and/or recommend process changes
 </li>
 <li>
 Conduct site surveys, product/application audits
 </li>
 <li>
 Inventory management of chemical delivery systems
 </li>
 <li>
 Collect samples for monitoring chemical program
 </li>
 <li>
 Deliver chemicals to customer as needed
 </li>
 <li>
 Conduct field evaluations of new products
 </li>
 <li>
 Lead appropriate pre-trial surveys for site visits
 </li>
 <li>
 Interact with appropriate internal and external customers and resources
 </li>
 <li>
 Maintain accurate records based on information gathered during trials and surveys
 </li>
 <li>
 Create troubleshooting service guides and bulletins on existing products
 </li>
 <li>
 Coordinate and manage sampling and inventory schedules
 </li>
 <li>
 Coordinate implementing solutions with customers
 </li>
 <li>
 Assist sales in preparing business proposals
 </li>
 <li>
 Participate in design reviews, new applications and start-ups evaluations
 </li>
 <li>
 Assist in critiquing products serviceability, performance and reliability
 </li>
 <li>
 Provide customers with expert technical service in all major applications
 </li>
 <li>
 Serve as a Mentor for all levels of Service Reps
 </li>
 <li>
 Support and be committed to the teams Quality Improvement Process
 </li>
 <li>
 Promptly report every incident, accident, injury or applicable near miss to next level management
 </li>
 <li>
 Provide on-site field service (on the phone or on-site)
 
 
 </li>
 </ul>
 
 What&rsquo;s Unique About This Role
 
 
 
 <ul>
 <li>
 You&rsquo;ll operate independently in a dynamic field environment, supported by a team that values your expertise
 </li>
 <li>
 You&rsquo;ll work with cutting-edge technologies and industry-leading training to stay ahead
 </li>
 <li>
 You&rsquo;ll help customers meet sustainability goals while protecting their critical assets
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 2 years of education beyond high school in college or technical school
 </li>
 <li>
 Must have a valid Driver&rsquo;s License and acceptable Motor Vehicle Record
 </li>
 <li>
 Experience in a technical service role, ideally with water filtration systems or in industrial/mechanical environments
 </li>
 <li>
 Ability to travel within a geographic territory
 </li>
 <li>
 Ability to travel overnight for business
 
 
 </li>
 </ul>
 
 Physical Requirements Of Position
 
 
 
 <ul>
 <li>
 Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high
 
 
 </li>
 </ul>
 
 Ecolab is committed to providing reasonable accommodation to qualified individuals with a disability.
 
 
 
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Associates degree in Engineering (Chemical, Mechanical, Industrial), Life Sciences (Biology, Chemistry, etc.) or Trade School Certification
 </li>
 <li>
 4 years of successful technical sales or field sales support experience
 </li>
 <li>
 Must have knowledge of and experience in materials, scheduling and inventory processes
 </li>
 <li>
 Experience in oil and gas industry preferred
 </li>
 <li>
 Previous Refinery/Petrochemical experience
 </li>
 <li>
 Water treatment or specialty chemical industry experience
 </li>
 <li>
 Working knowledge of boilers, cooling towers, and wastewater treatment systems
 </li>
 <li>
 High computer application literacy (including Microsoft Office Suite, and ability to learn internal business systems)
 </li>
 <li>
 History of working in a field that required autonomy and self-motivation
 </li>
 <li>
 Excellent communication skills
 </li>
 <li>
 Excellent organizational skills
 </li>
 <li>
 A strong work ethic and ability to multitask
 
 
 </li>
 </ul>
 
 About Ecolab
 
 
 
 At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world. Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world.
 
 
 
 Our Commitment to a Culture of Inclusion &amp; Belonging
 
 
 
 Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.
</div>

Lead Field Service Representative

Re Lytix

<div>
 
 
 Remote Customer Service Representative
 
 
 
 
 Work Mode: Remote
 
 
 Region: EU, MENA, Southeast Asia
 
 
 
 &nbsp;
 
 
 We are seeking a Remote Customer Service Representative to join our customer-focused team and deliver high-quality support experiences across a global customer base. This fully remote role offers stability, growth opportunities, and the ability to make a meaningful impact by assisting customers on a daily basis.
 
 
 &nbsp;
 
 
 In this position, you will serve as a key point of contact for customers, helping resolve inquiries, provide guidance, and ensure a positive and professional experience. Your communication skills, attention to detail, and customer-first approach will play an essential role in building trust and maintaining strong customer relationships.
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 Job Responsibilities:
 
 
 
 &nbsp;
 
 
 
 1) Customer Support and Communication.
 
 
 <ul>
 <li>
 Respond to customer inquiries via phone, email, and live chat
 </li>
 <li>
 Provide accurate information regarding products, services, and policies
 </li>
 <li>
 Maintain clear, professional, and empathetic communication at all times
 </li>
 <li>
 Represent the company brand positively in every interaction
 </li>
 
 </ul>
 
 &nbsp;
 
 
 
 2) Issue Resolution and Troubleshooting.
 
 
 <ul>
 <li>
 Assist customers with troubleshooting basic technical or service-related issues
 </li>
 <li>
 Guide customers through solutions in a clear and supportive manner
 </li>
 <li>
 Handle complaints with patience, empathy, and professionalism
 </li>
 <li>
 Escalate complex issues to appropriate teams when required
 </li>
 
 </ul>
 
 &nbsp;
 
 
 
 3) Order and Case Management.
 
 
 <ul>
 <li>
 Process orders, returns, exchanges, and service requests efficiently
 </li>
 <li>
 Maintain accurate and detailed records of customer interactions in CRM systems
 </li>
 <li>
 Follow up on open cases to ensure timely resolution and customer satisfaction
 </li>
 <li>
 Ensure all documentation is complete and up to date.
 </li>
 
 </ul>
 
 &nbsp;
 
 
 
 4) Performance and Continuous Improvement.
 
 
 <ul>
 <li>
 Meet established quality standards and productivity targets
 </li>
 <li>
 Participate in training sessions, coaching, and team meetings
 </li>
 <li>
 Stay updated on product changes, policies, and internal procedures
 </li>
 <li>
 Provide feedback to support service improvements and customer experience enhancements
 </li>
 <li>
 Collaborate with team members through virtual platforms
 </li>
 
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 Required Qualifications:
 
 
 
 &nbsp;
 
 <ul>
 <li>
 Strong verbal and written communication skills in English
 </li>
 <li>
 Previous customer service or call center experience preferred
 </li>
 <li>
 Excellent active listening and interpersonal skills
 </li>
 <li>
 Ability to remain calm and professional under pressure
 </li>
 <li>
 Basic technical aptitude and ability to learn new systems quickly
 </li>
 <li>
 Typing proficiency for efficient documentation
 </li>
 <li>
 Strong problem-solving skills and a positive, customer-focused attitude
 </li>
 <li>
 Reliable, punctual, and self-motivated in a remote work environment
 </li>
 <li>
 Adaptability to changing processes and policies
 </li>
 <li>
 Multilingual abilities are an advantage for supporting a global customer base
 </li>
 
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 Benefits Package:
 
 
 
 &nbsp;
 
 <ul>
 <li>
 Competitive salary or hourly compensation
 </li>
 <li>
 Performance-based incentives and bonus opportunities
 </li>
 <li>
 Comprehensive onboarding and training program
 </li>
 <li>
 Career development and advancement opportunities
 </li>
 <li>
 Flexible scheduling options
 </li>
 <li>
 Paid time off and employee discount programs
 </li>
 <li>
 Supportive and collaborative remote team environment
 </li>
 <li>
 Ongoing feedback, coaching, and recognition initiatives
 </li>
 
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 We are committed to supporting our employees&rsquo; success and wellbeing while fostering a positive and inclusive remote work culture.
 
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 Keywords:
 
 
 
 &nbsp;
 
 
 Customer service &bull; Remote representative &bull; Call center &bull; Customer support &bull; Inquiry resolution &bull; Technical troubleshooting &bull; CRM systems &bull; Multichannel support &bull; Complaint handling &bull; Customer satisfaction &bull; Communication skills &bull; Problem-solving &bull; Product knowledge &bull; Team collaboration &bull; Performance metrics &bull; Career growth &bull; Work from home &bull; Customer experience &bull; Customer loyalty
 
 
 &nbsp;
 
 
 &nbsp;
 
</div>

Customer Service Representative (Remote)

<div>
 
 We invite you to join our customer-focused organization as a Remote Admin Customer Service Representative, delivering exceptional support experiences to our diverse customer base in the EU, MENA and Southeast Asia&nbsp;regions from the comfort of your home office. This position offers stability, growth potential, and the satisfaction of helping customers daily.
 
 
 &nbsp;
 
 
 
 Job Responsibilities:&nbsp;
 
 
 <ul>
 <li>
 Respond to customer inquiries via phone, email, and chat channels
 </li>
 <li>
 Providing accurate information about products and services.
 </li>
 <li>
 Troubleshoot technical issues and guide customers through solutions, process orders, returns, and exchanges efficiently.
 </li>
 <li>
 Maintain detailed records of customer interactions in CRM systems, escalate complex issues to appropriate departments, follow up on open cases to ensure&nbsp;resolution.
 </li>
 <li>
 Identify opportunities to enhance customer satisfaction, educate customers on product features and best practices.
 </li>
 <li>
 Handle complaints with empathy and professionalism
 </li>
 <li>
 Meet quality and productivity standards
 </li>
 <li>
 Participate in ongoing training and coaching sessions
 </li>
 <li>
 Collaborate with team members through virtual platforms.
 </li>
 <li>
 Stay updated on product changes and company policies
 </li>
 <li>
 Contribute feedback for service improvements, and represent the company brand positively in all interactions.&nbsp;
 
 Your communication skills and customer-centric approach will directly impact customer loyalty and business success.&nbsp;
 
 </li>
 
 </ul>
 
 &nbsp;
 
 
 &nbsp;
 
 
 
 Required Qualifications:&nbsp;
 
 
 <ul>
 <li>
 Excellent verbal and written English communication.
 </li>
 <li>
 Prior customer service or call center experience preferred
 </li>
 <li>
 Strong active listening and empathy skills
 </li>
 <li>
 Ability to remain calm under pressure.
 </li>
 <li>
 Technical aptitude for learning software systems
 </li>
 <li>
 Typing proficiency for efficient documentation.
 </li>
 <li>
 Problem-solving mindset, patience and positive attitude, reliable and punctual work ethic.
 </li>
 <li>
 Adaptability to policy changes, and commitment to quality service delivery.
 </li>
 <li>
 Multilingual abilities are highly valued for our international customer base.&nbsp;
 </li>
 
 </ul>
 
 &nbsp;
 
 
 
 Benefits Package:&nbsp;
 
 
 <ul>
 <li>
 Competitive hourly wage or salary.
 </li>
 <li>
 Performance incentives and bonuses.
 </li>
 <li>
 Comprehensive training program.
 </li>
 <li>
 Career advancement opportunities.
 </li>
 <li>
 Flexible scheduling options.
 </li>
 <li>
 Paid time off and employee discounts.
 </li>
 <li>
 Supportive team environment.
 </li>
 <li>
 Regular feedback and coaching, and recognition programs.
 </li>
 
 </ul>
 
 &nbsp;
 
 
 
 We invest in our employees' success and wellbeing.
 
 
 
 &nbsp;
 
 
 
 Customer service, remote representative, call center, customer support, inquiry resolution, technical troubleshooting, CRM documentation, multichannel support, complaint handling, customer satisfaction, quality standards, communication skills, empathy training, problem resolution, product knowledge, team collaboration, performance metrics, career growth, work from home, customer loyalty.
 
 
 
 &nbsp;
 
</div>

Customer Service Representative Admin (MENA | Remote)

Abercrombie & Fitch Co.

<div>
 
 Company Description
 
 
 
 Abercrombie &amp; Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
 
 
 The company operates a family of brands, including Abercrombie &amp; Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie &amp; Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
 
 
 At Abercrombie &amp; Fitch Co., we lead with purpose and always put our people first. We&rsquo;re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
 
 
 
 Job Description
 
 
 
 The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a keen awareness of the store environment by ensuring they always remain approachable and warm. They are able to initiate conversations and connect with the customer by communicating in a genuine and articulate way; that ensures the customer is always the first priority. Demonstrates relatable, confident and highly social behaviors on the sales floor that translate into closing the sale.
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Customer Experience
 </li>
 <li>
 Store Presentation and Sales Floor
 </li>
 <li>
 Communication
 </li>
 <li>
 Asset Protection and Shrink
 </li>
 <li>
 Policies and Procedures
 </li>
 <li>
 Training and Development
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What it Takes
 
 
 
 <ul>
 <li>
 Adaptability / Flexibility
 </li>
 <li>
 Applied Learning
 </li>
 <li>
 Attention to Detail
 </li>
 <li>
 Multi-Tasking
 </li>
 <li>
 Work Ethic
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What You&rsquo;ll Get
 
 
 
 As an Abercrombie &amp; Fitch Co. (A&amp;F Co.) associate, you&rsquo;ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&amp;F is committed to providing simple, competitive, and comprehensive benefits that align with our Company&rsquo;s culture and values, but most importantly &ndash; with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
 
 
 <ul>
 <li>
 Annual return flight ticket
 </li>
 <li>
 Paid Time Off
 </li>
 <li>
 Merchandise Discount
 </li>
 <li>
 Medical, Dental, Health and Life Insurance
 </li>
 <li>
 Paid Parental and Adoption Leave
 </li>
 <li>
 Training and Development
 </li>
 <li>
 Opportunities for Career Advancement, we believe in promoting from within
 </li>
 <li>
 A Global Team of People Who'll Celebrate you for Being YOU
 </li>
 <li>
 Some of the above benefits can be availed upon completion of the probationary period
 
 
 </li>
 </ul>
 SEE WHAT IT&rsquo;S LIKE TO #WORKATANF - FOLLOW US ON INSTAGRAM @LIFEATANF
 
 
 Abercrombie &amp; Fitch Co. is an Equal Opportunity/Affirmative Action employer
</div>

Abercrombie & Fitch / Hollister - Brand Representative, Kuwait

AMC Generator

Job Opportunity: Industrial Equipment DirectorLocation: Kuwait City, Kuwait Company: AMC GeneratorAbout UsAMC Generator is a leading provider of industrial power solutions, specializing in generators, heavy equipment, and advanced energy systems. We are committed to delivering reliable products, innovative solutions, and exceptional customer service to businesses across Kuwait and the region. As we expand our operations in Kuwait City, we are seeking a strategic leader to oversee our industrial equipment division.Role OverviewWe are looking for an Industrial Equipment Director to lead and manage our equipment operations. This role requires a seasoned professional with expertise in industrial machinery, supply chain management, and customer engagement. You will be responsible for driving equipment strategies, ensuring operational efficiency, and supporting AMC Generator&rsquo;s growth objectives.Key Responsibilities<ul><li>Develop and implement strategies for industrial equipment operations.</li><li>Oversee procurement, distribution, and maintenance of generators and heavy machinery.</li><li>Ensure compliance with safety standards, regulations, and company policies.</li><li>Collaborate with clients, suppliers, and partners to strengthen relationships.</li><li>Monitor KPIs, market trends, and performance metrics to identify opportunities.</li><li>Manage budgets, resources, and vendor contracts.</li><li>Lead and mentor equipment teams, fostering accountability and innovation.</li><li>Represent AMC Generator in industry forums and professional networks.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Mechanical Engineering, Industrial Engineering, Business Administration, or related field.</li><li>10+ years of experience in industrial equipment management, with at least 5 years in a senior leadership role.</li><li>Strong knowledge of machinery operations, supply chain, and equipment lifecycle management.</li><li>Proven track record of managing large-scale industrial equipment operations.</li><li>Excellent leadership, organizational, and communication skills.</li><li>Ability to thrive in a fast-paced, multicultural environment.</li></ul>Why Join Us?<ul><li>Lead industrial equipment operations at one of Kuwait&rsquo;s premier power solutions providers.</li><li>Play a key role in shaping AMC Generator&rsquo;s growth and market expansion.</li><li>Competitive salary and benefits package.</li><li>Opportunities for career advancement and professional development.</li><li>Collaborative and mission-driven work culture.</li></ul>Job Type: Full-timePay: Up to KD3,500.000 per monthWork Location: In person

Industrial Equipment Director

TSL Company

Company DescriptionTSL - INDUSTRIAL ELECTRONICS SERVICES is committed to empowering industrial automation clients across the MENA region by delivering reliable repair services and a high-quality supply of parts. Our goal is to ensure seamless operations and provide lasting value to our esteemed clients. We take pride in offering solutions that support industrial efficiencies and enhance the performance of operations. Our team is dedicated to maintaining the highest standards of service and reliability.Role DescriptionThis is a full-time, on-site role for a Finance Manager located in Kuwait City. The Finance Manager will oversee financial planning, budgeting, and forecasting to ensure the company's financial health. Key responsibilities include managing financial reporting, analyzing financial data to identify opportunities, ensuring compliance with regulatory and tax requirements, implementing cost-control measures, and collaborating with cross-functional teams to support strategic decision-making. The Finance Manager will also lead financial audits and develop strong internal controls.Qualifications<ul><li>Overseas candidates preferably</li><li>Strong understanding of Financial Planning, Budgeting, and Forecasting</li><li>Proficiency in Financial Reporting and Data Analysis</li><li>Experience with Compliance, Regulatory Policies, and Tax Management</li><li>Skills in Cost Control and Internal Controls Implementation</li><li>Effective Communication, Leadership, and Collaborative Capabilities</li><li>Experience in working with Enterprise Resource Planning (ERP) systems</li><li>Bachelor's degree in Finance, Accounting, or a related field; a professional certification (e.g., CPA, CFA, or ACCA) is a significant advantage</li><li>5+ years of relevant experience in financial management, preferably within the industrial or automation sector</li></ul>Job Type: Full-timePay: KD800.000 - KD1,000.000 per month

Finance Manager

HR Edificaciones

Job SummaryWe are seeking an experienced Construction Director to lead and oversee all construction operations, ensuring projects are delivered on time, within budget, and to high-quality standards. This role is responsible for managing teams, driving project efficiency, and aligning construction activities with business objectives.Key Responsibilities<ul><li>Oversee all construction projects from planning to completion</li><li>Develop project strategies, schedules, and budgets</li><li>Lead and manage project managers, engineers, and site teams</li><li>Ensure compliance with safety regulations, quality standards, and building codes</li><li>Monitor project progress, costs, and performance metrics</li><li>Manage contractors, suppliers, and stakeholder relationships</li><li>Identify risks and implement solutions to ensure project success</li><li>Drive operational efficiency and continuous improvement</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Civil Engineering, Construction Management, or related field</li><li>10+ years of experience in construction or project management</li><li>Proven leadership experience managing large-scale projects and teams</li><li>Strong knowledge of construction processes, safety standards, and regulations</li><li>Excellent problem-solving, organizational, and decision-making skills</li><li>Strong communication and stakeholder management abilities</li></ul>Job Type: Full-timePay: KD3,900.000 per monthWork Location: In person

Construction Director

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