associate legal counsel Jobs in Washington

associate legal counsel

legal counsel

legal counsel, international Jobs in Washington

legal counsel, international

legal office services specialist Jobs in Washington

legal office services specialist

litigation paralegal

legal support specialist

CGS Federal (Contact Government Services)

<div>
 Employment Type: Full-Time, Entry Level
 
 
 Department: Legal Support
 
 
 CGS is seeking a Paralegal to process electronic legal instruments, assist with trial prep and hearings, and provide additional legal support for a large federal agency.
 
 
 CGS brings motivated, highly skilled, and creative people together to solve the government&rsquo;s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
 
 
 
 Skills and attributes for success:
 
 
 
 <ul>
 <li>
 A Paralegal/Administrative Specialist performs, but is not limited to the following duties:
 </li>
 <li>
 Provide Apprentice examination of legal instruments
 </li>
 <li>
 Review legal instruments (completeness of information, proper execution)
 </li>
 <li>
 Provides direct support to Litigation Support Unit, attorneys and paralegals regarding functional and administrative duties as needed
 </li>
 <li>
 Determine correctness of action (per Government regulations, procedures, etc)
 </li>
 <li>
 Research records (to ascertain conditions that might preclude action)
 </li>
 <li>
 Assists with various tasks within the Litigation Support Unit on a daily basis to include the processing of data and evidence for cases and the completion of discovery productions
 </li>
 <li>
 Assist with the preparation of trial and hearing presentations and demonstratives
 </li>
 <li>
 Collects and compiles statistical data as necessary for various reports
 </li>
 <li>
 Provide assistance within the Administrative Division on project-based work as well as coverage of administrative duties during employee vacations
 </li>
 <li>
 Proficiency with numerous software and databases including, but not limited to, MICROSOFT SUITE
 
 
 
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Attention to detail and the ability to read and follow directions
 </li>
 <li>
 Good oral and written communications skills
 </li>
 <li>
 Two-year undergraduate degree or equivalent
 
 
 
 
 
 </li>
 </ul>
 
 Our Commitment:
 
 
 Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client&rsquo;s specific needs. We are committed to solving the most challenging and dynamic problems.
 
 
 For the past seven years, we&rsquo;ve been growing our government-contracting portfolio, and along the way, we&rsquo;ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
 
 
 Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
 
 
 We care about our employees. Therefore, we offer a comprehensive benefits package.
 
 
 
 <ul>
 <li>
 Health, Dental, and Vision
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 401k
 </li>
 <li>
 Flexible Spending Account (Health, Dependent Care, and Commuter)
 </li>
 <li>
 Paid Time Off and Observance of State/Federal Holidays
 
 
 
 
 
 </li>
 </ul>
 Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
 
 
 Join our team and become part of government innovation!
 
 
 Explore additional job opportunities with CGS on our Job Board:
 
 
 https://cgsfederal.com/join-our-team/
 
 
 For more information about CGS please visit: https://www.cgsfederal.com or contact:
 
 
 Phone: +1 (888) 680-5916
 
 
 Email: info@cgsfederal.com
 
 
 #CJ
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Paralegal Admin Specialist

Ricoh

<div>Job Title: Legal Senior On-Site Service Specialist
Summary: Join our dynamic team as a Legal Senior On-Site Service Specialist, where you will play a pivotal role in transforming our clients' experience through top-notch operations support in a legal office environment. You will engage with cutting-edge technology in high-volume duplicating, production, sorting, and mailing tasks, ensuring seamless operations and client satisfaction. Whether it is performing maintenance, troubleshooting, or providing reception services, you will be the heart of our service delivery.
Roles and Responsibilities:
Legal Environment Responsibilities:
<ul><li>Understand client matter workflow, including charge backs to firm and/or clients for work, supplies, and hours.
</li><li>Familiarity with legal technologies and software (e.g., document management systems, cost recovery, and charge back systems like Copitrak/Equitrac).
</li><li>Knowledge of legal records management processes and legal documents (e.g., closing binders, depositions, transcripts, briefs, addendums, filings, discovery, judgments).
</li><li>Knowledge of court systems and proper delivery of items and documents within the court system.
</li><li>Assist with scheduling needed equipment, labor, and supplies for offsite trials.
</li></ul>General Responsibilities:
<ul><li>Operate high-volume 2D or 3D print and copy machines, ensuring top-notch quality and efficiency.
</li><li>Provide essential equipment troubleshooting and escalate technical issues promptly for resolution.
</li><li>Deliver exceptional customer service by addressing inquiries, coordinating service calls, and managing job requests.
</li><li>Maintain meticulous records, manage inventory, and calculate charges for services rendered.
</li><li>Collaborate with team members to ensure smooth delivery of completed jobs and support various building functions.
</li><li>Embrace flexibility by occasionally assisting with meeting room setups, light maintenance, and reception duties.
</li><li>Uphold safety standards and adhere to protocols while handling equipment and materials, ensuring a secure work environment.
</li><li>Handle time-sensitive documents that are confidential in nature.
</li><li>Provide professional-level support to executive-level end users, including legal assistants, firm administration, project managers, paralegals, associates, and partners.
</li><li>Maintain logs for billing and assist in calculating charges for work performed.
</li><li>Distribute incoming mail and packages, office supplies, and fax transmissions.
</li><li>Deliver completed reproduction work to designated delivery areas, which may include travel between office locations.
</li><li>Perform shipping and receiving duties and filing duties such as purging and archiving old documents.
</li><li>Perform scanning, file conversion, file naming, and encryption tasks.
</li><li>Perform FTP (File Transfer Protocol) for printing and manage Table of Contents for electronic files.
</li><li>Perform Optical Character Recognition (OCR) tasks and file formatting for printing in Microsoft Office Suite and Adobe Acrobat Pro.
</li><li>Conduct daily quality checks on convenience copiers and respond to errors or troubleshooting copy machines.
</li><li>Maintain daily meter and service logs, stock and organize convenience copier areas, and manage firm conference and meeting rooms.
</li><li>Assist facilities with box moves, office moves, occupant moves, and light maintenance duties.
</li><li>Perform occasional cleaning duties and may require periodic overtime on nights and weekends, including off-hour emergency responses.
</li></ul>Qualifications Must Have:
<ul><li>High school diploma or GED, coupled with a minimum of one year of relevant work experience.
</li><li>Proficiency in basic computer skills, including MS Office Suite.
</li><li>Strong communication skills and ability to thrive in a fast-paced, customer-centric environment.
</li></ul>Qualifications Nice to Have:
<ul><li>Previous experience in copy jobs or related fields.
</li><li>Basic knowledge of electronics and copier equipment repair.
</li><li>Valid driver's license with minimum auto insurance coverage.
</li></ul>Knowledge, Skills, and Abilities:
<ul><li>Working knowledge of copier and related equipment preferred.
</li><li>Ability to utilize a mixture of hardware and software for functions such as cost recovery, document management, and advanced workflow.
</li><li>Knowledge of shipping/receiving procedures and basic electronics preferred.
</li><li>Ability to work independently and flexibly to complete projects.
</li><li>Troubleshooting and problem-solving skills, and the ability to read and comprehend written technical information.
</li><li>Excellent customer relations and verbal communication skills.
</li></ul>Working Conditions, Mental and Physical Demands:
<ul><li>Frequent exposure to copier/fax machine noise, toner, and changes in room temperature.
</li><li>Exposure to various weather conditions when walking between buildings and potential for injuries or accidents.
</li><li>Dealing with tight deadlines and quick turnaround times imposes high stress levels.
</li><li>Some physical effort required, including standing, walking, bending, reaching, stretching, climbing, and lifting or moving items weighing up to 50 lbs. and pushing or pulling machines on wheels weighing up to 400 lbs.
</li><li>Daily telephone/in-person contact with customers, employees, managers, and occasional contact with vendors and equipment repair personnel.
</li>In this role, you will be at the forefront of innovation, providing solutions and exceptional service. If you are ready to make a meaningful impact and embark on a journey of growth, apply now to join us in shaping the future of service excellence 
<li>
</li></ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.</div>

Legal Office Services Specialist

Jackson & Campbell, P.C.

<div>Position Summary: Under the supervision of multiple attorneys, the Insurance Coverage Paralegal performs a range of substantive case, matter, and/or client-related duties to support assigned practice group. Prepares drafts of legal and other documents and correspondence for attorney review. Researches, compiles, analyzes, and summarizes documents and information. Coordinates efforts between attorneys, clients, outside legal counsel, opposing legal counsel, other parties, and outside vendors. 
 
Size and Scope: Under the supervision of attorneys, performs all duties connected with maintaining an individual caseload to support an assigned practice group or office location. 
 
Essential Duties and Responsibilities:
<ul><li>Creates insurance policy abstracts and coverage charts.</li>
<li>Monitors litigation dockets, reviews and summarizes filings and developments, and maintains litigation trackers.</li>
<li>Drafts standard procedural pleadings.</li>
<li>Organizes, maintains and updates electronic and hard-copy client files.</li>
<li>Maintains large document collections within firm-wide database; performs document reviews and prepares document productions, including redactions and Bates numbering.</li>
<li>Assists attorneys in preparation of depositions; prepares witness files; schedules attorneys, expert witnesses, and interested parties; prepares and serves Notice(s) of Deposition; coordinates schedules with court reporters and videographers.</li>
<li>Indexes and summarizes deposition transcripts.</li>
<li>Files pleadings with various courts via electronic filing through CM/ECF, eFileDC, MDEC, and paper filings.</li>
<li>Performs legal research; compiles, analyzes, and presents findings; obtains information/ documents from various courts, government agencies, libraries, and other outside resources.
</li><li>Assists with trial preparation; maintains case calendars, case files, and trial/case notebooks.</li>
<li>Organizes initial documents received for new cases; indexes records, and prepares summaries and chronologies of events.</li>
<li>Follows protocols and guidelines for client work.</li>
<li>Performs other duties and tasks as business needs dictate.</li>
</ul>Supervisory Responsibilities: None 
 
Minimum Education/Certification/Training: 
 Bachelor&rsquo;s degree required. Paralegal certificate preferred. 
 
Minimum Experience*: 
A minimum of five (5) years of Paralegal experience is required, with a minimum of 3 years recent litigation experience. At least one (1) year insurance coverage paralegal experience is preferred. 
*Experience requirements can be adjusted to fit the needs of the Practice Group. 
 
Required Skills and Knowledge:
<ul><li>Intermediate to advanced technical skills using Microsoft Office Suite and Adobe is required; a working knowledge of Concordance, Access, iManage and e-discovery tools such as Relativity are strongly preferred.</li>
<li>Litigation knowledge and skills (including electronic filing) are required.</li>
<li>Prior database experience and online research skills, including Westlaw, are required.</li>
<li>Strong communication and interpersonal skills are essential in order to interact with staff, paralegals, attorneys, and clients on a regular basis.</li>
<li>Must possess excellent organizational skills and meticulous attention-to-detail in order to manage volumes of documents, binders, letters, charts, etc.</li>
<li>The ability to work effectively in a fast-paced environment, and to multi-task and prioritize assignments to meet deadlines is required.</li>
<li>Ability to prioritize work effectively to manage multiple projects.</li>
</ul>Work Environment: 
This position operates in a professional office environment. The employee routinely uses office equipment such as computers, phones, photocopiers, scanners, and filing cabinets. 
 
Physical Demands: 
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. 
 
While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. 
 
Additional Information
<ul><li>Jackson &amp; Campbell offers a comprehensive compensation and benefits package including medical, dental, vision, health savings account and flexible spending account, 401(k) and profit sharing, paid vacation, and sick leave, paid parental leave, free on-site gym access, and an emphasis on work/life balance.</li>
<li>Paralegals are eligible to participate in the Firm&rsquo;s quarterly billable-hours bonus program.</li>
</ul>
 
Salary Range:
<ul><li>$80,000 - $90,000 based on experience and credentials, however, the higher end of the salary range is reserved for exceptional circumstances.</li>
</ul>After training and orientation, you will have the option to work a hybrid schedule. Schedules and in-office work depend on practice group needs. 
 
About Jackson &amp; Campbell, P.C. 
Jackson &amp; Campbell, P.C. specializes in the practice of Business Law, Employment Law, General Litigation &amp; Trial Practice, Health Law, Insurance Coverage, Professional Responsibility, Real Estate, Tax Law, and Trust &amp; Estates. The Firm strives to be recognized as the best blend of the old and the new in order to maintain a personal relationship with each client, large and small, while providing high quality legal services at fair and reasonable rates. Our mission is to provide exemplary, passionate, and professional legal services to the area, and nationally, through attentive and personal interaction. 
 
Jackson &amp; Campbell is committed to diversity and inclusion within our Firm, which serves to strengthen and expand the quality and breadth of our legal representation and advice, and which reflects the community we are dedicated to serving. 
 
How to Apply 
To apply, click on the following link https://theapplicantmanager.com/jobs?pos=jx291&amp;fs=14px and enter the required information and attach a cover letter and resume.</div>

Paralegal | Insurance Coverage Practice Group |

US Executive Office for U.S. Attorneys and the Office of the U.S. Attorneys

Paralegal Specialist (Appeals)

Cohen Milstein Sellers & Toll

<div>Cohen Milstein Sellers &amp; Toll is seeking paralegals to join our Amazon Flex Driver Mass Arbitration team. This is an exceptional opportunity to contribute meaningfully to public service through private practice. Employment is solely linked to the Amazon Flex Driver Mass Arbitration. The position is expected to last at least a year and may be renewed depending on the litigation status. 


Cohen Milstein, along with our co-counsel Gibbs Mura, represent thousands of current and former Amazon Flex delivery drivers in California, Illinois, and Massachusetts who allege that Amazon misclassified them as independent contractors instead of employees to avoid paying them fair wages or reimbursement for expenses, and to deny them other benefits under these states&rsquo; laws. Amazon&rsquo;s Independent Contractor Terms of Service, to which Flex drivers must agree when signing up for the Flex program, directs Flex drivers&rsquo; claims to proceed individually in arbitration with the American Arbitration Association. 


More information on the case can be found at https://www.cohenmilstein.com/case-study/amazon-flex-drivers/. 


Paralegals will work remotely and, depending on available space, may work in offices in Washington, D.C. 


The individual hired for this position may provide the following legal and administrative support functions for mass arbitration counsel:
<ul><li>
managing case files and calendars</li><li>
compiling and organizing exhibits for briefs and arbitration hearings</li><li>
cite-checking and proofreading pleadings
</li><li>assisting with client communication to collect documents and information</li><li>
assisting with time records</li></ul> 


Ideal candidates should possess the following: 


Qualifications:
<ul><li>
A four-year degree with strong academic credentials</li><li>
Strong organizational skills and attention to detail</li><li>
Effective communication skills and ability to collaborate on a team
</li><li>Experience with database management systems such as Microsoft Access is a plus.</li></ul> 


Schedule:

Full Time: 35 hour work week &ndash; Typically Monday through Friday; 9:00 a.m. to 5:00 p.m. (with some adjustments based on the time zone of the arbitrations), with flexibility for overtime as needed. 


We offer a competitive salary, excellent benefits, and a wonderful work environment. The expected hourly rate is $30.22 - $32.97. Actual pay will be determined based on experience and other job-related factors. 


To apply, please submit a cover letter, resume, and academic transcripts. Application materials should be submitted in the order outlined above, and as one single PDF document. 


Cohen Milstein does not discriminate on the basis of race, color, ethnicity, gender (including pregnancy), nationality, religion, age, disability, gender identity, sexual orientation, or any other protected characteristics when making hiring, promotion, or other employment decisions. We are committed to recruiting and retaining a diverse workforce and to providing reasonable accommodations for qualified individuals with disabilities in our job application process. We believe that our different perspectives and experiences enhance the quality of service we provide to clients and make the Firm a more vibrant and fulfilling place to work.</div>

Paralegal

Davis Wright Tremaine LLP

<div><div>This is an exciting opportunity to work for one of the top law firms in the U.S.! Davis Wright Tremaine LLP is looking for a Senior Marketing Content Specialist to join our team in our New York or Washington D.C. offices.</div><div>
</div><div>
We offer a hybrid work engagement with four days of remote work, and one day in-office.</div><div>
</div><div>
The Senior Marketing Content Specialist will be responsible for leading and executing content development that supports the firm&rsquo;s brand, business development priorities, and thought leadership strategy. This role blends writing, editing, and content management, and will be responsible for a variety of content types including website copy, email campaigns, and marketing collateral. The ideal candidate will have exceptional editorial skills, strong attention to detail, and the ability to work quickly and precisely under tight deadlines.</div><div>
</div><div>
At Davis Wright Tremaine, you will find challenging assignments, opportunities for professional growth and community involvement, and a culture of inclusion. DWT fosters inclusiveness and authenticity. Regardless of position, everyone here has a voice and the support is unparalleled.</div><div>
</div><div>
On a typical day you will:
</div><ul><li>Orchestrate the development of sophisticated content across firm channels, including thought leadership articles, client alerts, web copy, campaigns, newsletters, and proposals.</li><li>
Draft, edit, and publish engaging email and website content daily, frequently on tight deadlines; coordinate review and approval workflows with lawyers and business professional teams.</li></ul><ul><li>
Collaborate with attorneys, business development team members, and other members of the CMBDO organization to prepare content for distribution, optimize for visibility and engagement across web and email platforms; apply basic SEO and GEO principles to increase reach and performance.</li><li>
Manage multiple content projects simultaneously while meeting deadlines in a fast-paced environment.</li></ul><ul><li>
Serve as a senior-level editor, ensuring high editorial standards, consistency of voice and tone, and accuracy across all external-facing materials; ensure email insights, advisories, newsletters, and internal communications align with the firm&rsquo;s brand and strategic goals.</li><li>
Collaborate with website, events, design, and other marketing team members to coordinate and execute cross-channel campaigns.</li><li>
Contribute to content strategy and editorial planning in partnership with marketing and BD leadership.</li><li>
Review/update existing content as needed and repurpose high-performing or strategic content into evergreen assets that can deliver value across channels.</li><li>
Lead content planning and content audits; identify gaps, opportunities for repurposing, and lifecycle plans for evergreen vs. timely content; recommend content topics informed by practice goals, legal developments, and industry trends.</li><li>
Create and maintain content frameworks, templates, style briefs, and editorial guidelines that support consistent tone, structure, and reuse across teams.</li><li>
Support governance by documenting workflows, approval processes, and content ownership; ensure content meets compliance/conflicts requirements before publication.</li><li>
Train and advise attorneys, practice administrators, and content teammates on strategy, SEO, and best practices for creating client-facing content.</li></ul>
Join us if you have:<ul><li>
5+ years of professional content or communications experience, law firm or professional services experience strongly preferred.</li><li>
Bachelor's Degree preferably in English, Journalism, Communications, or Marketing
</li><li>Outstanding writing and editing skills, with a strong command of tone, clarity, and succinctness.</li><li>
Excellent communication skills, including the ability to get consensus and collaboration from partners, business development teams, and senior leadership; ability to explain concepts quickly and easily; ability to communicate with all levels of management and staff.</li></ul><ul><li>
Ability to analyze and present content and email</li><li>
Strong organizational and time management skills with close attention to detail</li><li>
Ability to work in a fast-paced environment on tight deadlines</li><li>
Familiarity with content strategy, analytics, and A / B testing</li><li>
Proven project management skills with the ability to manage concurrent complex priorities and deadlines.</li><li>
Working knowledge of digital content tools (CMS experience preferred), SEO fundamentals, email marketing platforms, and analytics.</li><li>
Strong interpersonal and management skills; experience working with senior professionals and subject-matter experts.</li></ul>
Who We Are<div>
Davis Wright Tremaine LLP is an AmLaw 100 law firm with 10 offices nationwide. We are relentlessly committed to client service and look for candidates who share that commitment. At DWT, client service means having empathy for each client&rsquo;s and each lawyer&rsquo;s work and personal pressures, business objectives, and legal needs; anticipating their needs; and having the capabilities and commitment to deliver what matters most to them.</div>
What&rsquo;s in it For You?<div>
DWT offers competitive compensation in addition to ample benefits including but not limited to:</div><ul><li>
Choice of health and vision insurance plans</li><li>
2 paid volunteer days for qualifying community service work</li><li>
Dental plan</li><li>
Fertility and adoption benefit</li><li>
Paid sabbatical after 13 years of service</li><li>
Tuition reimbursement</li><li>
Commuter benefits</li><li>
Retirement contribution</li></ul><div>
</div><div>
This job description intends to describe the general nature and level of work being performed by individuals assigned to this position. It is not intended to include all duties and responsibilities.</div><div> 
New York</div><div>
The annualized salary range for this position in New York City is $108,000 to $116,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.</div><div>
</div><div>
District of Columbia</div><div>
The annualized salary range for this position in Washington D.C. is $106,000 to $113,000. Actual pay will be adjusted based on experience and other job-related factors permitted by law. Full time employees may be eligible for a bonus, health insurance with an optional HSA, short term disability, long term disability, dental insurance, vision care, telemedicine and virtual short term solution based counseling services, life insurance, Healthcare and Dependent Care Flexible Spending Accounts, subsidized backup care and caregiving resources, 401(k), vacation, sick time, and an employee assistance program. Additional voluntary programs include: voluntary accident insurance, voluntary life, voluntary disability, voluntary long term care, and pet insurance. Commuter and Transit programs are also available.</div><div>
</div><div>
Davis Wright Tremaine LLP fosters a culture where all talented individuals&mdash;including those who are traditionally underrepresented in the legal profession&mdash;can have, and can see, paths to success. Our commitment to diversity, equity, and inclusion sits on four pillars: Community, Growth, Education, and Engagement. Learn more about the firm&rsquo;s commitment to DEI here:www.dwt.com/dei.</div><div> 

Davis Wright Tremaine provides reasonable accommodations for those who need them to complete the application or recruiting process and for employees who need reasonable accommodations to perform the essential functions of their positions due to a disability or for religious reasons. If you need to request accommodation during the application or recruiting process, please email humanresources_confidential@dwt.com.</div><div>
</div><div>
#LI-AF1</div></div>

Senior Marketing Content Specialist

Network Designs

<div>About NDi:
Network Designs, Inc. (NDi) is a leading Federal contractor that specializes in designing, developing, and delivering information technology and network solutions for government customers. Founded in 1985, NDi's firmly defined core values have driven all aspects of the business, which have been paramount to our company's success and the establishment of an enjoyable workplace atmosphere. At NDi, we believe that our people are the cornerstone of our success, and we value collaboration, career growth, and winning ideas. Military Veterans Encouraged to Apply.
Job Description:
We are seeking a highly motivated and skilled Help Desk Specialist to join our dynamic IT team. As a Help Desk Specialist, you will play a crucial role in analyzing our customer's information systems, identifying areas for improvement, and proposing innovative solutions to enhance operational efficiency. You will collaborate with cross-functional teams to gather requirements, design system specifications, and ensure seamless implementation of changes. The ideal candidate should have a strong analytical mindset, exceptional problem-solving skills, and the ability to communicate effectively with both technical and non-technical stakeholders.
Requirements:<ul><li>
U.S. Citizenship is required</li><li>
Must be able to obtain a Public Trust clearance</li><li>
This position requires working onsite in Washington D.C., 5 days per week</li></ul>
Qualifications and Experience:<ul><li>
Bachelor's degree in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline and 5+ years of applicable experience, or 7+ years of applicable experience in lieu of a college degree.</li><li>
One or more of the following computer security certifications: CCNA Security, CySA+, GICSP, GSEC, Security+ CE, SSCP, or Other Security certification as approved by CRM. 
</li><li>
Strong analytical and problem-solving skills, with the ability to think critically and creatively. 
</li><li>
Excellent communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders. 
</li><li>
Strong collaboration and team-oriented approach. 
</li><li>
Detail-oriented and highly organized, with the ability to handle multiple projects simultaneously</li></ul>
Responsibilities:<ul><li>
Provides phone and in-person support to end users for e-mail; active directory; file systems and storage; desktop applications; government-issued equipment such as laptops, phones, printers, etc.; and end-user connectivity among other areas. 
</li><li>
Serves as the first point of contact for troubleshooting hardware/software PC and printer problems. 
</li><li>
Conduct thorough testing and quality assurance to validate system functionality and performance. 
</li><li>
Troubleshoot and resolve any issues that arise during the implementation process or in ongoing system usage. 
</li><li>
Provide training and support to end-users to ensure they effectively utilize the government-provided IT systems. 
</li><li>
Stay up-to-date with emerging technologies and industry trends to propose innovative solutions.</li></ul>
Compensation and Benefits:
At NDi, we value our team and are committed to retaining top talent by offering competitive benefits and compensation packages. Our employee benefits package includes comprehensive health, dental, vision, pet, and legal insurance. Our corporate benefits include 401(k) retirement matching, paid leave, paid holidays, and health and wellness programs. In addition, we provide employer-paid life and disability insurance, professional development, education benefits, and much more to ensure our team has the resources they need to thrive on and off the job.
Veterans First Commitment:
As a Service-Disabled Veteran-Owned Small Business (SDVOSB), NDi is dedicated to hiring veterans and providing a supportive work environment that honors their service while recognizing the unique skills and experiences they bring to our organization.
Commitment to Diversity:
NDi is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran or military status, citizenship, national origin, or any other basis prohibited by law in all phases of the employment process and compliance with applicable federal, state, and local laws and regulations. As a federal government contractor, NDi complies with all applicable affirmative action requirements.
Apply Now: Take advantage of this unique opportunity to join one of the fastest-growing companies in Federal contracting!</div>

Help Desk Specialist

Explore 256+ Legal support specialist in Washington this December. Find roles across top companies and apply now to boost your career.