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logistics customer success associate

Adaptive Teams

<div>
 If you love keeping things moving, solving problems before anyone notices, and making customers feel genuinely supported, this role puts you at the heart of global logistics. You&rsquo;ll own communication, coordinate shipments across multiple channels, and help deliver a smooth end-to-end experience&mdash;while growing toward full account ownership.
 
 
 
 Location:
 
 Pakistan - Fully Remote
 
 
 
 About the company:
 
 
 
 The company is a growing logistics provider, offering end-to-end supply chain solutions to customers around the world. Our company is built on the foundation of our experienced and dedicated team of professionals who are committed to providing excellent customer service, reliable delivery and cost-effective solutions.
 
 
 Our team is highly skilled and knowledgeable in the areas of supply chain management, logistics planning and transportation management. We ensure that our clients&rsquo; goods reach their destination safely and on time.
 
 
 
 Your Mission:
 
 
 
 <ul>
 <li>
 Own daily customer communication via email and phone, delivering clear, confident, and professional updates
 </li>
 <li>
 Manage shipment inquiries, status updates, documentation requests, and issue resolution
 </li>
 <li>
 Coordinate closely with Operations, Sales, Pricing, and Warehousing to keep expectations aligned
 </li>
 <li>
 Track shipments across ocean, air, express, and Amazon FBA, flagging risks early
 </li>
 <li>
 Maintain accurate, real-time updates in internal trackers, CRMs, and customer channels
 </li>
 <li>
 Review and follow up on commercial invoices, packing lists, BL/AWB, ISF, and compliance documents
 </li>
 <li>
 Verify documentation accuracy before customer or agent release
 </li>
 <li>
 Coordinate with overseas agents on export, customs, and clearance documentation
 </li>
 <li>
 Support bookings, rate checks, and space confirmations under guidance
 </li>
 <li>
 Assist with last-mile coordination for Amazon FBA and B2B deliveries
 </li>
 <li>
 Spot recurring issues, suggest improvements, and contribute to customer KPIs and retention
 
 
 </li>
 </ul>
 
 Your Toolbox: Skills to be Successful
 
 
 
 <ul>
 <li>
 Strong interpersonal presence with confidence communicating via email and phone
 </li>
 <li>
 Clear, professional English&mdash;written and spoken
 </li>
 <li>
 Foundational understanding of freight forwarding and end-to-end logistics workflows (ocean, air, documentation, customs, delivery &mdash; Amazon is a plus, not the whole picture)
 </li>
 <li>
 Highly detail-oriented with strong organizational skills
 </li>
 <li>
 Able to multitask and stay composed in time-sensitive situations
 </li>
 <li>
 Proactive, problem-solving mindset with a desire to grow into account ownership
 </li>
 <li>
 Comfortable using Excel/Sheets, email, and customer coordination tools
 </li>
 <li>
 Bachelor&rsquo;s degree preferred, not mandatory
 </li>
 <li>
 0&ndash;2 years of experience; logistics-exposed graduates encouraged to apply
 </li>
 <li>
 0&ndash;2 years of experience; motivated fresh graduates are encouraged to apply.
 
 
 </li>
 </ul>
 
 Your Perks: What's in it for you
 
 
 
 <ul>
 <li>
 Fully remote, full-time role
 </li>
 <li>
 Clear 6&ndash;18 month growth path toward Account Executive or Key Account Manager roles
 </li>
 <li>
 Hands-on exposure to real global freight operations&mdash;not just theory
 </li>
 <li>
 Customer-facing ownership early in your career
 </li>
 <li>
 A fast-paced environment where strong communicators stand out and advance
 
 
 </li>
 </ul>
 
 Why Adaptive Teams?
 
 
 
 At Adaptive Teams, we don&rsquo;t just fill positions &ndash; we create pathways to success. Whether you&rsquo;re a seasoned pro or just starting out, we&rsquo;re here to help you grow, innovate, and make an impact. If you&rsquo;re looking for exciting opportunities and, a team that&rsquo;s as passionate as you are, this is the place to be.
 
 
 
 What to Expect from Our Application Process?
 
 
 
 Once you apply, you&rsquo;ll
 
 receive an email
 
 guiding you through the next steps, including an assessment tailored to the role.
 
 
 After that, we&rsquo;ll ask you a few brief questions about your experiences and work style&mdash;this is your opportunity to showcase what makes you unique and how you approach challenges. Be sure to
 
 check your inbox
 
 (and
 
 your spam folder
 
 , just in case) for further instructions.
 
 
 We understand
 
 your time is valuable
 
 , so we strive to keep the assessments
 
 under 45 minutes
 
 whenever possible, though some roles may require a slightly longer time investment.
 
 
 Once selected, you&rsquo;ll have the chance to
 
 schedule an interview
 
 with our team. We aim to make the process as smooth and transparent as possible, so you&rsquo;ll always know where you stand.
</div>

Logistics Customer Success Associate

<div>If you love keeping things moving, solving problems before anyone notices, and making customers feel genuinely supported, this role puts you at the heart of global logistics. You&rsquo;ll own communication, coordinate shipments across multiple channels, and help deliver a smooth end-to-end experience&mdash;while growing toward full account ownership.
Location: Pakistan - Fully Remote
About the company: 
 
The company is a growing logistics provider, offering end-to-end supply chain solutions to customers around the world. Our company is built on the foundation of our experienced and dedicated team of professionals who are committed to providing excellent customer service, reliable delivery and cost-effective solutions.
 
 
Our team is highly skilled and knowledgeable in the areas of supply chain management, logistics planning and transportation management. We ensure that our clients&rsquo; goods reach their destination safely and on time. 
Your Mission:<ul><li>
Own daily customer communication via email and phone, delivering clear, confident, and professional updates</li><li>
Manage shipment inquiries, status updates, documentation requests, and issue resolution</li><li>
Coordinate closely with Operations, Sales, Pricing, and Warehousing to keep expectations aligned</li><li>
Track shipments across ocean, air, express, and Amazon FBA, flagging risks early</li><li>
Maintain accurate, real-time updates in internal trackers, CRMs, and customer channels</li><li>
Review and follow up on commercial invoices, packing lists, BL/AWB, ISF, and compliance documents</li><li>
Verify documentation accuracy before customer or agent release</li><li>
Coordinate with overseas agents on export, customs, and clearance documentation</li><li>
Support bookings, rate checks, and space confirmations under guidance</li><li>
Assist with last-mile coordination for Amazon FBA and B2B deliveries</li><li>
Spot recurring issues, suggest improvements, and contribute to customer KPIs and retention</li></ul>
Your Toolbox: Skills to be Successful<ul><li>
Strong interpersonal presence with confidence communicating via email and phone</li><li>
Clear, professional English&mdash;written and spoken</li><li>
Foundational understanding of freight forwarding and end-to-end logistics workflows 
(ocean, air, documentation, customs, delivery &mdash; Amazon is a plus, not the whole picture)</li><li>
Highly detail-oriented with strong organizational skills</li><li>
Able to multitask and stay composed in time-sensitive situations</li><li>
Proactive, problem-solving mindset with a desire to grow into account ownership</li><li>
Comfortable using Excel/Sheets, email, and customer coordination tools</li><li>
Bachelor&rsquo;s degree preferred, not mandatory</li><li>
0&ndash;2 years of experience; logistics-exposed graduates encouraged to apply</li><li>
0&ndash;2 years of experience; motivated fresh graduates are encouraged to apply.</li></ul>
Your Perks: What's in it for you<ul><li>
Fully remote, full-time role</li><li>
Clear 6&ndash;18 month growth path toward Account Executive or Key Account Manager roles</li><li>
Hands-on exposure to real global freight operations&mdash;not just theory</li><li>
Customer-facing ownership early in your career</li><li>
A fast-paced environment where strong communicators stand out and advance</li></ul>
Why Adaptive Teams?
At Adaptive Teams, we don&rsquo;t just fill positions &ndash; we create pathways to success. Whether you&rsquo;re a seasoned pro or just starting out, we&rsquo;re here to help you grow, innovate, and make an impact. If you&rsquo;re looking for exciting opportunities and, a team that&rsquo;s as passionate as you are, this is the place to be. 
What to Expect from Our Application Process? 
Once you apply, you&rsquo;ll receive an email guiding you through the next steps, including an assessment tailored to the role.
 
 
After that, we&rsquo;ll ask you a few brief questions about your experiences and work style&mdash;this is your opportunity to showcase what makes you unique and how you approach challenges. Be sure to check your inbox (and your spam folder, just in case) for further instructions. 
 
We understand your time is valuable, so we strive to keep the assessments under 45 minutes whenever possible, though some roles may require a slightly longer time investment. 
 
Once selected, you&rsquo;ll have the chance to schedule an interview with our team. We aim to make the process as smooth and transparent as possible, so you&rsquo;ll always know where you stand.</div>

Philip Morris International

<div>Be a part of a revolutionary change 
At PMI, we&rsquo;ve chosen to do something incredible. We&rsquo;re transforming our business and building our future on one clear purpose &ndash; to deliver a smoke-free future. 
With huge change, comes huge opportunity. So, wherever you join us, you&rsquo;ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions. 
We're looking for a Manager Service Delivery &amp; SFP Projects based at our head office in Karachi, Pakistan. Bring us your curiosity and a desire to challenge the everyday routine, and we&rsquo;ll give you lots of responsibility. You&rsquo;ll help us improve, inject innovation and build new ways of working that span the whole world. 
Major Accountabilitie 
<ul><li>
Lead the budget planning process for warehousing, transportation, and logistics operations.</li><li>
Manage, mentor, and develop a team of professionals responsible for executing warehousing and logistics operations.</li><li>
Develop and implement strategies to optimize the warehousing network and logistics operations, ensuring scalability and efficiency.</li><li>
Ensure alignment between warehousing and customer service operations to provide high levels of customer satisfaction.</li><li>
Ensure the proper distribution of finished goods, maintaining on-time deliveries and adequate inventory levels.</li><li>
Implement effective inventory management strategies to minimize stockouts, reduce overstocking, and improve supply chain efficiency.</li><li>
Ensure all warehousing, distribution, and logistics operations adhere to company standards and regulatory compliance requirements.</li><li>
Foster strong relationships with internal stakeholders, including supply chain, production, and sales teams.</li><li>
Collaborate with external stakeholders such as suppliers, transport providers, and third-party logistics partners to ensure smooth operations.</li><li>
Lead the deployment of global initiatives within the warehousing, distribution, and logistics functions.</li><li>
Lead and manage projects aimed at improving productivity, efficiency, and automation within warehousing and logistics operations</li><li>
Manage relationships with Logistics Service Providers (LSPs) and ensure optimal service delivery.</li></ul> 
Who We're Looking For 
Education
Bachelor's degree in STEM (Science, Technology, Engineering or Mathematics) or related field 
Experience
5&ndash; 6 years of experience in supply chain, logistics, distribution, planning or a related field. 
Knowledge &amp; Skills<ul><li>
Strong analytical thinking and problem-solving skills</li><li>
Excellent communication and interpersonal skills</li><li>
Attention to detail and accuracy.</li><li>
Ability to work effectively under pressure and meet deadlines.</li><li>
Strong teamwork and collaboration abilities.</li><li>
Proactive approach to continuous improvement and process optimization.</li><li>
Ability to manager direct and in direct reporting team including permanent &amp; 3P employees</li></ul> 
WHAT PMI OFFERS
Our success depends on our talented employees who come to work here every single day with a sense of purpose and an appetite for progress. Join PMI and you too can: 
<ul><li>
Seize the freedom to define your future and ours. We&rsquo;ll empower you to take risks, experiment and explore.</li><li>
Be part of an inclusive, diverse culture, where everyone&rsquo;s contribution is respected; collaborate with some of the world&rsquo;s best people and feel like you belong.</li><li>
Pursue your ambitions and develop your skills with a global business &ndash; our staggering size and scale provides endless opportunities to progress.</li></ul> 
Take pride in delivering our promise to society: to deliver a smoke-free future.</div>

Manager Service Delivery & SFP Projects

Kuehne+Nagel

<div><div><div><div>It's more than a job</div></div>
With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.<div><div><div><div>
&lrm;</div>
</div><div>Responsible for building and maintaining customer relationships, achieving sales targets through visits and solution selling, and collaborating with internal teams.</div></div><div><div><div>
How you create impact</div>
</div><div><div>Operational / Tactical duties 
<ul><li>Collaborate with operations to align solutions with customer needs</li><li>Maintain accurate records in the CRM system</li><li>Work with other teams to gather information, negotiate pricing, and prepare for the handover of shipments to operations.</li></ul></div><div>
Leadership Responsibility 
<ul><li>Provide guidance and support to customer care team to achieve individual and team targets.</li><li>Foster collaboration between customer and customer care team for seamless customer solutions.</li></ul></div><div>
Customer / Commercial Responsibility 
<ul><li>Build relationships with customers by meeting with them to discuss their needs and expectations, to bring in new business.</li><li>Deliver exceptional customer service while adhering to compliance standards.</li><li>Develop and maintain a robust customer pipeline segmented by trade lanes.</li></ul></div><div>
Financial Responsibility 
<ul><li>Ensure compliance with company credit policies when onboarding and managing customers.</li><li>Support finance team to Monitor customer credit limits and payment terms to minimize financial risk.</li><li>Take proactive measures to address overdue accounts and maintain healthy cash flow.</li></ul></div><div>
Strategic Responsibility 
<ul><li>Develop and execute a comprehensive sales plan to meet targets.</li><li>Demonstrate knowledge of company products and services.</li><li>Stay up to date on market trends and developments</li></ul></div></div></div><div><div><div>
What we would like you to bring</div>
</div><div>Experience:<ul><li>
Minimum 4&ndash;5 years of experience in freight forwarding preferrably.</li><li>
Strong focus and expertise in Sea Freight operations.</li><li>
Proven experience and solid background in sales, with a track record of achieving targets.</li></ul>
Skills:<ul><li>
Excellent communication skills, with fluency in English (both written and spoken).</li></ul>
Preferred Background:<ul><li>
Proven track record in managing freight forwarding processes and delivering results in a senior capacity.</li></ul></div></div><div><div><div>
What's in it for you</div>
</div><div>At Kuehne+Nagel, you&rsquo;ll be part of a global logistics leader that believes in creating real impact&mdash;on business, on customers, and on careers. Here&rsquo;s what you can look forward to:<ul><li>
Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.</li><li>
People-Centric Culture: Join a team where your voice matters and people genuinely care.</li><li>
Learning &amp; Development: Grow with us&mdash;personally and professionally&mdash;through world-class training and career pathways.</li><li>
Innovation &amp; Sustainability: Be part of a future-focused company driving real change in logistics and the planet.</li><li>
Rewards &amp; Recognition: Get rewarded for your passion, performance, and potential.</li><li>
Stability with Agility: Enjoy the best of both worlds&mdash;a trusted global brand with a startup spirit.</li></ul></div></div></div><div><div>
Who we are</div></div>
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.</div>
<div>Contact
 Kuehne+Nagel Recruitment Team
 -</div></div>

Sea Logistics Sales Representative

Wahaj Aviation Pvt Ltd

Company DescriptionWahaj Aviation Pvt Ltd is a leading Non IATA travel agency in Karachi, with implant offices that cater to domestic and international travel requirements. The agency has access to associate service partners throughout Pakistan, offering 24/7 travel related services that include airlines booking, land transportation, and air charters. The agency also has overseas associates in various locations, extending travel and tour services on their behalf. Fast communication and efficient use of time are key to their success.Role DescriptionThis is a full-time on-site role for a Travel Consultant. The Travel Consultant will be responsible for managing and organizing corporate travel arrangements, providing travel advice, and creating travel itineraries for individual travelers and commercial/financial institutions. The Travel Consultant will also be responsible for providing excellent customer service to clients.Qualifications<ul><li>Experience in travel consulting and travel management</li><li>Strong skills in travel arrangements, including airlines booking and land transportation</li><li>Excellent customer service and problem-solving skills</li><li>Experience in reservations and travel itinerary planning</li><li>Proficiency in Amadeus for reservation and ticketing.</li><li>Minimum Education must be Bachelor's</li><li>Strong communication and interpersonal skills, including fluency in English and Urdu</li></ul>Job Type: Full-timeJob Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

sales

Company DescriptionWahaj Aviation Pvt Ltd is a leading Non IATA travel agency in Karachi, with implant offices that cater to domestic and international travel requirements. The agency has access to associate service partners throughout Pakistan, offering 24/7 travel related services that include airlines booking, land transportation, and air charters. The agency also has overseas associates in various locations, extending travel and tour services on their behalf. Fast communication and efficient use of time are key to their success.Role DescriptionThis is a full-time on-site role for a Travel Consultant. The Travel Consultant will be responsible for managing and organizing corporate travel arrangements, providing travel advice, and creating travel itineraries for individual travelers and commercial/financial institutions. The Travel Consultant will also be responsible for providing excellent customer service to clients.Qualifications<ul><li>Experience in travel consulting and travel management</li><li>Strong skills in travel arrangements, including airlines booking and land transportation</li><li>Excellent customer service and problem-solving skills</li><li>Experience in reservations and travel itinerary planning</li><li>Proficiency in Amadeus for reservation and ticketing.</li><li>Minimum Education must be Bachelor's</li><li>Strong communication and interpersonal skills, including fluency in English and Urdu</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Ticketing Consultant / Visa Consultant

LOGISTIX EXPRESS PRIVATE LIMITED

Company OverviewLogistix Express is a rapidly scaling cross-border delivery and logistics startup providing end-to-end DDP (Delivered Duty Paid) shipping, consolidation, forwarding, customs handling, and last-mile delivery.With our unique fintech layer &mdash; Tradeflow Credit &mdash; we help businesses expand even with limited cash flow. We are building a global logistics &amp; fintech brand, and this is your chance to join the founding team at the earliest stage.We are hiring a Marketing Founding Member who will lead the entire marketing function &mdash; from strategy to execution. This is not a typical &ldquo;9&ndash;5 marketing role.&rdquo;You will be part of the founding team, shaping the brand, building growth channels, designing campaigns, experimenting with new ideas, and directly influencing the company&rsquo;s trajectory.We are hiring a Marketing Founding Member who will lead the entire marketing function &mdash; from strategy to execution. This is not a typical &ldquo;9&ndash;5 marketing role.&rdquo;You will be part of the founding team, shaping the brand, building growth channels, designing campaigns, experimenting with new ideas, and directly influencing the company&rsquo;s trajectory.Key ResponsibilitiesBrand Building &amp; Positioning<ul><li>Establish Logistix as a modern, reliable, and premium cross-border delivery brand.</li><li>Develop branding assets, tone of voice, content pillars, and messaging frameworks.</li><li>Create consistent, high-quality marketing collateral.</li></ul>Social Media &amp; Digital Strategy<ul><li>Manage official platforms: Facebook, Instagram, TikTok, LinkedIn.</li><li>Create reels, posts, graphics, case studies, and short-form storytelling content.</li><li>Build an organic growth engine around logistics, business tips, and behind-the-scenes operations.</li></ul>Performance Marketing (Optional)<ul><li>Plan and run ad campaigns on Meta &amp; Google (if experienced).</li><li>Track ROAS, cost per lead, and optimize campaigns for quality B2B clients.</li></ul>Content Creation<ul><li>Produce high-quality content such as:</li><li>Reels of container loading &amp; warehouse operations</li><li>Client success stories</li><li>Explainer videos for Tradeflow Credit</li><li>Testimonials &amp; educational posts</li><li>Work with designers, videographers, or shoot content independently.</li></ul>Growth &amp; Customer Acquisition<ul><li>Build lead-generation funnels with the sales team.</li><li>Create campaigns to attract businesses that move products globally.</li><li>Create landing pages, segmented ads, and tailored content for B2B clients.</li></ul>Strategy &amp; Innovation<ul><li>Propose new growth ideas every week.</li><li>Study competitor marketing and identify gaps.</li><li>Experiment with new channels, partnerships, and trends.</li></ul>Founders-Level Ownership<ul><li>Work closely with the CEO to shape marketing direction.</li><li>Build processes, playbooks, and a future marketing team.</li><li>Take high ownership and operate with startup speed.</li></ul>RequirementsExperience &amp; Background<ul><li>1&ndash;4 years of experience in marketing, content creation, or growth roles.</li><li>Experience with startups, logistics, e-commerce, or SaaS is a plus &mdash; but not mandatory.</li><li>Strong interest in building something from scratch.</li></ul>Job Type: Full-timePay: Rs10,000.00 - Rs100,000.00 per monthWork Location: In person

Marketing - Founding Member

Explore 871+ Logistics customer success associate in Charge Female Jobs In Karachi this January. Find roles across top companies and apply now to boost your career.

871 logistics customer success associate jobs IN Charge Female Jobs In Karachi

Logistics Customer Success Associate

Logistics Customer Success Associate

Manager Service Delivery & SFP Projects

Sea Logistics Sales Representative

sales

Ticketing Consultant / Visa Consultant

Marketing - Founding Member