housekeeping manager

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guest operations manager

manager of housekeeping

Novotel Hotels

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 "Why work for Accor?
 <br/>
 <br/>
 We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
 <br/>
 <br/>
 By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
 <br/>
 <br/>
 Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and manage the housekeeping team to ensure efficient operations.
  </li>
  <li>
   Develop and implement housekeeping policies and procedures.
  </li>
  <li>
   Ensure high standards of cleanliness and guest satisfaction are maintained.
  </li>
  <li>
   Coordinate with other departments to ensure seamless service delivery.
  </li>
  <li>
   Manage inventory and order supplies as needed.
  </li>
  <li>
   Conduct regular inspections to ensure compliance with health and safety standards.
  </li>
  <li>
   Train and mentor housekeeping staff to enhance their skills and performance.
  </li>
  <li>
   Handle guest complaints and resolve issues promptly and effectively.
  </li>
  <li>
   Oversee the maintenance and repair of housekeeping equipment.
  </li>
  <li>
   Ensure compliance with company policies and procedures.
  </li>
  <li>
   Utilize skills in Housekeeping, Housekeeping Manager, and Kat Hizmetleri M&uuml;d&uuml;r&uuml; to enhance service quality.
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor's degree in Administration of Tourism and Hotel or related fields.
  </li>
  <li>
   Minimum of 3 years and a maximum of 5 years of experience in an Executive Housekeeper position.
  </li>
  <li>
   Proficiency in English (Good).
  </li>
  <li>
   Experience in the Tourism / Hospitality sector is preferred.
  </li>
  <li>
   Strong leadership and team management skills.
  </li>
  <li>
   Excellent organizational and time management abilities.
  </li>
  <li>
   Ability to maintain high standards of cleanliness and guest satisfaction.
  </li>
  <li>
   Strong communication and interpersonal skills.
  </li>
  <li>
   Ability to work on-site.
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 A team player
 <br/>
 <br/>
 Add diplomas/certifications required if needed. Your team and working environment:
 <br/>
 <br/>
 In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
 <br/>
 <br/>
 Our commitment to Diversity &amp; Inclusion:
 <br/>
 <br/>
 We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
</div>


Housekeeping Manager

Accor

<div><b>Company Description</b><p><br>
&quot;Why work for Accor?<br>
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.<br>
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;</p><b><br>
Job Description</b><br>
<ul><li>
Lead and manage the housekeeping team to ensure efficient operations.</li><li>
Develop and implement housekeeping policies and procedures.</li><li>
Ensure high standards of cleanliness and guest satisfaction are maintained.</li><li>
Coordinate with other departments to ensure seamless service delivery.</li><li>
Manage inventory and order supplies as needed.</li><li>
Conduct regular inspections to ensure compliance with health and safety standards.</li><li>
Train and mentor housekeeping staff to enhance their skills and performance.</li><li>
Handle guest complaints and resolve issues promptly and effectively.</li><li>
Oversee the maintenance and repair of housekeeping equipment.</li><li>
Ensure compliance with company policies and procedures.</li><li>
Utilize skills in Housekeeping, Housekeeping Manager, and Kat Hizmetleri M&uuml;d&uuml;r&uuml; to enhance service quality.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor's degree in Administration of Tourism and Hotel or related fields.</li><li>
Minimum of 3 years and a maximum of 5 years of experience in an Executive Housekeeper position.</li><li>
Proficiency in English (Good).</li><li>
Experience in the Tourism / Hospitality sector is preferred.</li><li>
Strong leadership and team management skills.</li><li>
Excellent organizational and time management abilities.</li><li>
Ability to maintain high standards of cleanliness and guest satisfaction.</li><li>
Strong communication and interpersonal skills.</li><li>
Ability to work on-site.</li></ul><br>
<b>
Additional Information</b><p><br>
A team player<br>
Add diplomas/certifications required if needed. Your team and working environment:<br>
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture<br>
<br>
Our commitment to Diversity &amp; Inclusion:<br>
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p></div>

Marriott International

<div><b>Additional Information</b><br>
<b>Job Number</b>25169951<br>
<b>Job Category</b>Housekeeping &amp; Laundry<br>
<b>Location</b>JW Marriott Istanbul Bosphorus, Kemankes Karamustafa Pasa, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34425<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Non-Management<p></p><div><div><br>
<p><b>POSITION SUMMARY</b></p><p><br>
</p><p>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p><p><br>
</p><p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p><p><br>
</p><p>PREFERRED QUALIFICATION</p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 1 year of related work experience.</p>
<p>Supervisory Experience: At least 1 year of supervisory experience.</p>
<p>License or Certification: None</p><p></p><p><br>
</p></div><div></div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work,<b> begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.<br>
</p><div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</div></div></div><p></p>

Supervisor-Housekeeping

HÜRREM SULTAN HAMAMI

<div><h2 class="jobSectionHeader"><b>Job Description</b></h2><p>
Commissioned by Sultan Suleiman the Magnificent in honor of H&uuml;rrem Sultan and built by the legendary architect Mimar Sinan, the Ayasofya H&uuml;rrem Sultan Hammam is one of the most distinguished examples of Ottoman bath culture. Today, it brings together a historical atmosphere with a modern approach to service.
<br>
<br>
In this unique establishment, we are looking for a Hamam Operations Manager to lead our team with the vision of providing a world-class experience to both local and international guests.
<br>
<br>
We are seeking an experienced professional who will be responsible for all operational processes of the hammam, with a strong background in team management, service quality, hygiene standards, and customer satisfaction. This position involves a wide range of responsibilities, from managing daily operations to long-term strategic planning.
<br>
<br>
Ensure all hammam operations are carried out smoothly and at the highest quality standards,<br>
Manage, train, and schedule all staff<br>
Develop practices and improvements to continuously enhance the guest experience<br>
Ensure implementation and supervision of cleanliness, hygiene, and health standards<br>
Conduct quality control of spa therapies, product use, and guest feedback<br>
Monitor inventory and oversee procurement and supply processes<br>
Track revenues and expenses, and provide regular weekly/monthly reports to management<br>
Propose campaigns and business development ideas in line with tourism seasons and special events</p><h2 class="jobSectionHeader"><b>
Required Skills</b></h2><p>
Minimum 3 years of managerial experience, preferably in hospitality, spa, or wellness sectors<br>
Strong command of English (a second foreign language is a plus)<br>
Strong communication and representation skills, with a high focus on guest satisfaction<br>
A team player with proven leadership skills<br>
Well-versed in hygiene, safety, and quality standards<br>
Flexible and able to adapt to dynamic work hours and high-paced environments<br>
Knowledgeable in tourism, spa, beauty, or hospitality industries<br>
<br>
Would you like to be part of a globally recognized brand and work in the management of a historical landmark? If you are passionate about delivering a unique and memorable experience to our guests, we look forward to receiving your application.</p></div>
<br><div></div><div><h2 class="jobSectionHeader"><b>Summary Info</b></h2><ul>
<div><p><b>Position</b></p>
<div>:</div>
<div>SPA M&uuml;d&uuml;r&uuml;
</div></div><div><p><b>Sector</b></p>
<div>:</div>
<div>Hizmet
</div></div><div><p><b>Department</b></p>
<div>:</div>
<div>Hizmet
</div></div><div><p><b>Working Type</b></p>
<div>:</div>
<div>Tam zamanl&#305;
</div></div><div><p><b>Working Preference</b></p>
<div>:</div>
<div>&#304;&#351; Yerinde
</div></div><div><p><b>Career Level</b></p>
<div>:</div>
<div>Orta D&uuml;zey Y&ouml;netici
</div></div><div><p><b>Location</b></p>
<div>:</div>
<div>&#304;stanbul Avrupa Yakas&#305; Fatih
</div></div><div><p><b>Experience</b></p>
<div>:</div>
<div>3-10 y&#305;l
</div></div><div><p><b>Refresh Date</b></p>
<div>:</div>
<div>30.10.2025
</div></div><div><p><b>Last Application Date</b></p>
<div>:</div>
<div>6.12.2025</div></div></ul></div>

Hammam Operations Manager / Womens Section

Clean Temizlik Ve Danışmanlık Hizmetleri

CLEAN TEMİZLİK VE DANIŞMANLIK HİZMETLERİ olarak, deneyimli ve yetenekli bir Temizlik Hizmet Yöneticisi aramaktayız. Eğer siz de dinamik ekibimizin bir parçası olarak hizmet kalitemizi daha ileriye taşımak istiyorsanız, başvurunuzu bekliyoruz.
<br><br>
Genel Nitelikler;
<br><br>
Temizlik hizmetleri yönetimi konusunda en az 3 yıl deneyime sahip olmak
<br>İyi derecede iletişim becerilerine sahip olmak
<br>Ekip yönetimi ve organizasyon becerilerine sahip olmak
<br>Problem çözme ve karar verme yeteneklerine sahip olmak
<br>MS Office programlarını etkin bir şekilde kullanabilmek
<br><br>
İş Tanımı
<br><br>
Temizlik personelinin iş performansını yönetmek ve denetlemek
<br>Temizlik ekipmanlarının ve malzemelerinin teminini sağlamak
<br>Temizlik bütçesini oluşturmak ve yönetmek
<br>Müşteri ihtiyaçlarına göre temizlik programları oluşturmak
<br>Temizlik operasyonlarının verimliliğini artırmak için süreçleri geliştirmek
<br>Temizlik personeline eğitim ve gelişim fırsatları sağlamak
<br>Müşteri memnuniyetini sağlamak ve şikayetleri çözmek

Temizlik Hizmetleri Yöneticisi

Holiday Inn Istanbul Old City

<div>
 <p>
  <strong>
   Company Description
  </strong>
 </p>
 <p>
  Senator Hotels Group partners with world-renowned hospitality brands such as IHG and Marriott to operate and manage exceptional hotels across multiple markets. Committed to excellence, we focus on delivering outstanding guest experiences and maintaining the highest standards of quality, service, and operational performance throughout our portfolio.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Description
  </strong>
 </p>
 <p>
  We are seeking an accomplished and highly motivated Hotel Operations Manager to join our team at Holiday Inn Istanbul Old City, located in Fatih, Istanbul. This is a full-time, on-site leadership role responsible for directing all aspects of daily hotel operations, ensuring superior guest satisfaction, and driving overall operational success.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   The Hotel Operations Manager will:
  </strong>
 </p>
 <p>
  &bull;	Oversee guest services and coordinate seamlessly across departments&mdash;including Front Office, Housekeeping, Technical Staff and Food &amp; Beverage.
 </p>
 <p>
  &bull;	Lead staff training and development programs to uphold service excellence.
 </p>
 <p>
  &bull;	Implement strategies that enhance efficiency, quality, and financial performance.
 </p>
 <p>
  &bull;	Report directly to the Board, playing a key role in shaping operational direction and maintaining brand alignment.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  &bull;
  <span>
   Minimum of 5 years&rsquo; experience as a General Manager or Operations Manager in an hotel with strong guest satisfaction, preferably within an IHG, an Accor or a Marriott Hotel
  </span>
 </p>
 <p>
  &bull;	Strong focus on Customer Service and Guest Satisfaction
 </p>
 <p>
  &bull;	Excellent Communication and Interpersonal skills
 </p>
 <p>
  &bull;	Experience in Self / Staff Training and Development
 </p>
 <p>
  &bull;	Ability to thrive in a fast-paced, high-performance environment
 </p>
 <p>
  &bull;	Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or a related field
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Performance Indicators (KPIs)
  </strong>
 </p>
 <p>
  &bull;	Quarterly Heartbeat Survey Analysis: Measure and improve employee engagement to build a motivated, high-performing team.
 </p>
 <p>
  &bull;	Online Reputation Management: Monitor, maintain, and elevate guest reviews across IHG Heartbeat, OTAs (Online Travel Agencies) and platforms such as Google and TripAdvisor.
 </p>
 <p>
  &bull;	Staff Development &amp; Retention: Drive continuous education and professional growth initiatives to enhance performance and reduce turnover.
 </p>
</div>


Hotel Operations Manager

<div><b>Additional Information</b><br>
<b>Job Number</b>25163136<br>
<b>Job Category</b>Rooms &amp; Guest Services Operations<br>
<b>Location</b>Sheraton Istanbul City Center, Haci Ahmet Mah, Istanbul, T&uuml;rkiye, T&uuml;rkiye, 34440<br>
<b>Schedule</b>Full Time<br>
<b>Located Remotely?</b>N<br>
<b>Position Type</b> Management<p></p><div><div><br>
<p><b>JOB SUMMARY</b></p><p><br>
</p><p>Serves as the property Manager on Duty and oversees all property operations during the overnight shift. Ensures that the highest levels of hospitality and service are provided during the overnight shift. Represents property management in resolving any guest or property related situation. Personally assisting in resolving any issues and completing tasks.</p><p><br>
</p><p><b>CANDIDATE PROFILE</b></p><p><br>
</p><p><b>Education and Experience</b></p>
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
<p>OR</p>
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul><p><br>
</p><p><b>CORE WORK ACTIVITIES</b></p><p><br>
</p><p><b>Monitoring Property Operations</b></p>
<ul><li>Monitors and ensures compliance with all Guidelines to Operations.</li></ul>
<ul><li>Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook).</li></ul>
<ul><li>Ensures employees are working in a safe environment.</li></ul>
<ul><li>Manages all period-end inventories.</li></ul><p><br>
</p><p><b>Supporting Profitability and Revenue Goals</b></p>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul>
<ul><li>Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations.</li></ul>
<ul><li>Assists accounts receivable clerk in all aspects of job and in keeping all invoices due below 60 days.</li></ul>
<ul><li>Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis.</li></ul>
<ul><li>Administers plans and actions to keep chargebacks and rebates to a minimum.</li></ul>
<ul><li>Ensures all employees are adhering to proper cash handling procedures and monitors overage/shortages.</li></ul>
<ul><li>Manages employee hours.</li></ul>
<ul><li>Works with the leadership team of the property to identify and implement action plans to prevent the reoccurrence of guest issues.</li></ul><p><br>
</p><p><b>Supporting Human Resources Activities</b></p>
<ul><li>Promotes participation in property safety-related programs.</li></ul>
<ul><li>Monitors employee attendance and records absences/tardiness.</li></ul>
<ul><li>Promotes teamwork and employee morale.</li></ul>
<ul><li>Keeps employees informed regarding new operational procedures, standards, or programs.</li></ul>
<ul><li>Assists supervisors in handling employee performance issues (e.g., performance reviews, counseling, and recommendations).</li></ul>
<ul><li>Ensures all employees have complete knowledge of emergency procedures.</li></ul>
<ul><li>Encourages employee relations through gifts, parties, outings.</li></ul>
<ul><li>Creates incentives that will promote better service and profit for the property.</li></ul>
<ul><li>Assists operations manager in processing employee payroll weekly.</li></ul></div><p></p><div><br>
</div><p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p></p><p>
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. <b>Be</b> where you can do your best work, <b>begin</b> your purpose, <b>belong</b> to an amazing global team, and <b>become</b> the best version of you.</p></div></div>

Night Manager I

Explore 1490+ Manager of housekeeping in Istanbul this November. Find roles across top companies and apply now to boost your career.

1490 manager of housekeeping jobs IN Istanbul

Housekeeping Manager

Housekeeping Manager

Supervisor-Housekeeping

Hammam Operations Manager / Womens Section

Temizlik Hizmetleri Yöneticisi

Hotel Operations Manager

Night Manager I