sales manager

sales associate

store manager

assistant store manager

branch manager

manager retail store

Whitecollars

<div>Company Description 
Our client is a Saudi retail and E-commerce company that has been working in the field of home textiles and accessories since 1997. They specialize in premium bedding and bath linens in the Saudi market. and offer a wide variety to meet all customer preferences. Their core commitment is to provide top quality at reasonable prices, ensuring accessibility for all. 
Job Description 
About the role:﻿
As a store manager, you will be responsible for overseeing all aspects of store operations. This includes driving sales growth, maintaining top-tier customer service, efficient staff management, and optimal inventory control to consistently provide a positive shopping experience. Beyond this, your role extends to developing training programs that elevate the performance of our in-store retail staff, actively contributing to their growth and the overall success of the store.
Responsibilities:<ul><li>
Oversee and manage all aspects of daily store operations, including opening and closing procedures, cash management, inventory management, visual merchandising, and maintenance of store cleanliness and organization.</li><li>
Drive sales growth by setting sales targets, monitoring performance, and implementing strategies to achieve sales goals.</li><li>
Maintain a thorough understanding of the store's products and services. Ensure effective product merchandising, pricing, and promotions to maximize sales opportunities and create an appealing and customer-friendly store environment.</li><li>
Cultivate and maintain positive relationships with customers, addressing their concerns, resolving complaints, and ensuring a high level of customer satisfaction.</li><li>
Develop and deliver training programs for all in-store retail staff, including new hire training, ongoing product knowledge training, and sales and customer service training.</li><li>
Collaborate with other departments to develop and deliver training programs that support company goals.</li><li>
Coach and mentor retail staff on sales and customer service skills.</li><li>
Observe retail staff on the sales floor, provide feedback, and track the effectiveness of training programs.</li></ul> 

Qualifications 
<ul><li>
3+ years of experience in the retail industry.</li><li>
Bachelor's degree in a related field.</li><li>
Strong proficiency in the English language, both written and verbal.</li><li>
Proven experience as a store manager or in a similar retail management role.</li><li>
Prior experience in delivering training and coaching is a big plus.</li></ul>
Competencies:<ul><li>
Multitasking and time-management skills.</li><li>
Ability to prioritize tasks.</li><li>
Highly organized and detail-oriented.</li><li>
Ability to work in a fast-paced, high-pressure environment.</li><li>
Strong communication and interpersonal skills.</li></ul></div>

Store Manager - Riyadh

Laduree by French Spirit

Job OverviewWe are seeking a highly experienced Retail Manager to lead strategic and day-to-day operations across our retail network in Saudi Arabia. This role is responsible for optimizing store performance, ensuring operational excellence, and driving alignment with the company&rsquo;s commercial objectives across all locations.Note: Only candidates residing in KSA with relevant retail management experience will be considered.Key Responsibilities<ul><li>Lead and oversee all retail operations across 55&ndash;60 stores to ensure operational efficiency, consistency, and achievement of sales and profitability targets.</li><li>Review financial performance and P&amp;L reports to identify areas for improvement and implement corrective measures.</li><li>Collaborate with the Brand Merchandise Manager to optimize store layouts, stock levels, and visual merchandising standards in line with brand guidelines.</li><li>Drive execution of retail initiatives, promotions, and marketing campaigns to enhance overall store performance.</li><li>Develop, mentor, and coach store leadership teams to strengthen operational capabilities and ensure succession readiness.</li><li>Ensure effective implementation of company policies, processes, and performance standards across all retail locations.</li><li>Manage budgets, manpower planning, and operational scheduling to support business objectives and maximize efficiency.</li><li>Establish and monitor stock control and loss prevention measures, ensuring compliance with company procedures and achieving inventory targets.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Fashion Retail, Retail Management, or Business Management.</li><li>10&ndash;12 years of progressive retail experience, with at least 5 years in a leadership role overseeing multi-location operations, preferably within the GCC.</li><li>Proven experience in managing large-scale retail networks and achieving commercial objectives.</li></ul>Skills &amp; Competencies<ul><li>Strong analytical, organizational, and presentation skills with the ability to manage multiple priorities.</li><li>Strategic mindset combined with a hands-on approach to operational problem-solving and execution.</li><li>Excellent leadership and communication skills, with the ability to inspire and develop high-performing teams.</li><li>Strong commercial awareness with a focus on driving sales performance and profitability.</li><li>Innovative, forward-thinking, and committed to continuous improvement.</li></ul>Why Join UsIf you are an experienced retail professional passionate about operational excellence and leading high-performing teams, this is an exciting opportunity to make a significant impact on a growing retail network in Saudi Arabia.Job Type: Full-time

Retail Manager

sfaqat | صفقات

Job Description:The Store Manager is responsible for overseeing the daily operations of a retail store to ensure smooth functioning, high customer satisfaction, and achievement of sales targets. This role includes managing staff, maintaining inventory, ensuring visual merchandising standards, and handling administrative and financial tasks.Key Responsibilities:<ul><li>Supervise and lead store staff, including scheduling, training, and performance management.</li><li>Drive sales performance and achieve monthly/quarterly revenue targets.</li><li>Ensure excellent customer service and resolve customer complaints efficiently.</li><li>Oversee inventory control, stock levels, and product ordering.</li><li>Maintain store cleanliness, organization, and visual merchandising standards.</li><li>Monitor and manage store expenses, cash handling, and daily reconciliation.</li><li>Enforce company policies, safety procedures, and compliance standards.</li><li>Prepare daily, weekly, and monthly operational reports.</li></ul>Requirements:<ul><li>Proven experience in retail or store management.</li><li>Strong leadership, communication, and interpersonal skills.</li><li>Excellent problem-solving and organizational abilities.</li><li>Ability to work in a fast-paced environment and handle multiple tasks.</li><li>Proficiency in point-of-sale systems and Microsoft Office.</li><li>High school diploma or equivalent; bachelor&rsquo;s degree in business or related field is a plus.</li></ul>المسمى الوظيفي: مدير متجرالوصف الوظيفي:مدير المتجر مسؤول عن إدارة العمليات اليومية للمتجر، وضمان سير العمل بكفاءة، وتحقيق رضا العملاء، والوصول إلى الأهداف البيعية المحددة. يشمل الدور الإشراف على الموظفين، متابعة المخزون، الحفاظ على معايير العرض البصري، وإدارة المهام الإدارية والمالية.المهام والمسؤوليات:<ul><li>الإشراف على فريق العمل داخل المتجر، بما في ذلك جدولة الدوامات، التدريب، وتقييم الأداء.</li><li>دفع الأداء البيعي وتحقيق الأهداف الشهرية والربع سنوية.</li><li>ضمان تقديم خدمة عملاء ممتازة والتعامل مع الشكاوى بفعالية.</li><li>متابعة المخزون والطلبات وضمان توفر المنتجات.</li><li>الحفاظ على نظافة وتنظيم المتجر وتطبيق معايير العرض البصري.</li><li>إدارة المصاريف النقدية، والمحاسبة اليومية، والتسويات المالية.</li><li>التأكد من الالتزام بسياسات الشركة وإجراءات السلامة والامتثال.</li><li>إعداد تقارير تشغيلية يومية وأسبوعية وشهرية.</li></ul>المتطلبات:<ul><li>خبرة سابقة مثبتة في مجال إدارة المتاجر أو البيع بالتجزئة.</li><li>مهارات قيادية وتواصل قوية وقدرة على إدارة فرق العمل.</li><li>مهارات تنظيمية وحل مشكلات عالية.</li><li>القدرة على العمل تحت الضغط والتعامل مع مهام متعددة.</li><li>إجادة استخدام أنظمة نقاط البيع وبرامج الأوفيس.</li><li>شهادة الثانوية العامة كحد أدنى؛ يفضل من لديه شهادة جامعية في إدارة الأعمال أو مجال ذي صلة.</li></ul>Job Type: Full-timePay: ﷼4,500.00 - ﷼5,000.00 per month

Store Manager ( مدير معرض )

Sephora

<div>POSITION PURPOSE: As Retail Manager, you will be responsible for the people, standards, customer experience, financial and operational management of stores in your area of accountability, and responsible to support, coach and develop your teams to translate the retail plans into tangible actions that enable store leaders and store teams to reach and exceed their agreed targets.<div>
Build, develop and implement store and area plans to maximise sales and KPIs performance</div><div> 
</div>KEY ACCOUNTABILITIES<ul><li>
Responsible for delivery of all pre agreed sales and KPI performance targets through monitoring, identifying opportunities and implementing appropriate actions</li><li>
Ensure the delivery of exceptional retail and operational standards throughout Sephora stores in allocated area of responsibility whilst ensuring delivery of best-in-class customer service across all stores</li><li>
To ensure compliance in all areas of operational activity and drive sales and profitability through the performance, development and coaching of Store Managers, store teams whilst managing within SME Business plan.
</li><li>Provides leadership, support and direction to the store teams that reflects vision and strategic direction of SME</li></ul><div></div><div> 
Performance, Productivity &amp; Results Management
</div><ul><li>Leads teams, translating area performance objectives into store sales and KPI targets</li><li>
Monitor, report on performance KPIs and identify areas/store/leadership improvements
</li><li>Monitor store productivity to stay within agreed budgets and coach store managers to drive the right balance quality vs quantity when planning store schedules</li><li>
Customer and frontline obsession, lead by example, live customer and team by being present in stores four days a week</li><li>
Build the Beauty Playground of the Future &ndash; through Love (services), Loyalty (Sephora Card) and Differentiation (Offer)</li><li>
Implement agreed Sephora Retail priorities and drive commercial success</li><li>
Develop team, recruit, and identify talent with focus to scale up and prepare potential Sephoraians for the next step of career ladder</li><li>
Embraces OMNI retailing, implements agreed measures of success, drives culture change in teams</li></ul><div></div><div> 
Management of Store Operations: Retail Operations
</div><ul><li>Back of house organization, compliant with all SEPHORA policies and procedures</li><li>
Monitor stock levels on all inventory items. Conduct inventories on a timely basis/maintain updated inventory records and conduct (semi)annual stock take</li><li>
Responsible for the measurement and effectiveness of all processes. Provides timely, accurate and complete reports on the operating condition of the organization</li><li>
Recruit and develop exceptional people</li><li>
Optimize and oversee operations to ensure productivity and efficiency</li><li>
Ensure compliance with company&rsquo;s policies and operational guidelines</li></ul><div></div><div> 
Store Merchandising and Standards</div><ul><li>
Ensure that SEPHORA&rsquo;s merchandising concepts are set up and always maintained.</li><li>
Store standards of cleanliness and security are maintained.</li><li>
Ensure key product launches and initiatives are fully supported.</li></ul><div></div><div> 
Customer and People</div><ul><li>
Define, build, and follow up on people development plans in partnership with training and education</li><li>
Maintain both fulfillment of leadership roles and general headcount through active succession planning and recruitment and follow the right process.
</li><li>Lead by example in driving service culture, instore observations to monitor customer service levels and monitoring of customer service reports</li><li>
Gain awareness of market/customer trends in the retail industry and monitor what local competitors are doing, communicate back to Offer and Marketing Team where appropriate</li></ul><div></div><div> 
KPIs and deliverables
</div><ul><li>Accountable to deliver all agreed sales and KPI targets for area of responsibility</li><li>
Exceed monthly sales turnover vs agreed budget</li><li>
Meet pre agreed KPIs of conversion, ATV, UPT and Sephora Collection</li><li>
Customer measures, lead them to exceed CRM recruitment targets, CRM contribution and App sign ups</li><li>
Improve store productivity and efficiency through implementing use of Rotageek and back-office modelling
</li><li>Shrinkage and the level of stock by store, meet company Audit results &gt;85%</li><li>
Deliver agreed company measures in both Happy App and LOvemeter &gt;80%</li><li>
Exceed agreed annual company employee satisfaction target
</li><li>Define, build, and follow up on people development plans in partnership with training and education</li></ul><div> 
</div><div>Brand and Culture</div><ul><li>
Develop, create, and maintain a strong customer obsessed, brand focused environment for all frontline in everything that they do</li><li>
Together with senior leaders, continue to create a structured, analytical, commercially focused, engaging services culture</li><li>
Support in the roll out of relevant retail projects
</li><li>Gatekeeper of retail communications and data to area and store teams
</li></ul>
SKILLS AND EXPERIENCE
<ul><li>You have a Degree in Business or Administration.</li><li>
You have experience in Customer Experience.
</li><li>Knowledge and experience in sales, service and commercial KPI environments focusing on, but nor restricted to, conversion and average basket
</li><li>Comprehensive beauty Industry knowledge, up to date on trends and latest products</li><li>
Competent in Microsoft office, you have knowledge in PowerPoint &amp; Excel</li><li>
You have experience in Leadership &amp; transversal management skills
</li><li>You have Commercial background and ME market awareness</li><li>
You have Excellent communication skills
</li><li>You are Flexibility, adaptability &amp; creativity</li></ul><div> 
</div><div>PERSONALITY</div><ul><li>
High achievement drive, ability, and desire to drive change, team player and confident to work alone</li><li>
Embraces change, seizes opportunities, leads from the front
</li><li>You have high level of energy, enthusiasm, and motivation</li><li>
You fully understand the business needs and adapt to all requirements of a fast-paced environment.</li><li>
You can collaborate, connect, and build relationships with store teams, Rrea Managers and different support teams within Sephora Middle East HQ.</li><li>
You have a Minimum of 6-8 years&rsquo; experience in sales, operations and/or services within the beauty/retail/hospitality industry</li><li>
You are an English speaker (Arabic is a plus)</li><li>
You have a valid driving license</li></ul></div>

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Objective:
 
 
 
 <ul>
 <li>
 Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
 </li>
 <li>
 Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures
 </li>
 <li>
 End to end store responsibility in absence of Store Manager
 </li>
 <li>
 Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
 </li>
 <li>
 Provide feedback to the Store Manager and Area Manager with regards to employees and products.
 
 
 </li>
 </ul>
 
 Key Responsibility:
 
 
 
 <ul>
 <li>
 Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
 </li>
 <li>
 Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
 </li>
 <li>
 Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales
 </li>
 <li>
 Assisting the Store Manager in implementation of operating procedures at the store as per the company standards
 </li>
 <li>
 Ensure the brand and company&rsquo;s policies and procedures are adhered by all the staff at all the times
 </li>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Manage the daily roaster, leave and grievances of the retail staff
 </li>
 <li>
 Maintain the visual merchandising standards at the stores all the time as per set VM standards
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers
 </li>
 <li>
 End to end store responsibility in absence of Store Manager
 </li>
 <li>
 Must be physically fit to stand for extended hours and heavy lifting
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Store Supervisor in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Supervisor

APM Monaco

<div>
 
 
 Who are we?
 
 
 
 Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle.
 
 
 
 We are looking for a passionate and dedicated individual to lead our Saudi Arabia Riyadh team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.
 
 
 
 
 Requirements
 
 
 
 
 
 Main Accountabilities
 
 
 
 
 
 Business Performance &amp; Operations
 
 
 <ul>
 <li>
 Drive performance to consistently achieve sales targets and KPIs, maximize business profitability
 </li>
 <li>
 Analyze performance to identify business needs and turn them into individual actions and objectives
 </li>
 <li>
 Analyse available sales reports and data to determine the needs of the business and set business strategies
 </li>
 <li>
 Ensure staff is trained in all areas of appropriate POS usage and maintenance
 </li>
 <li>
 Understand and properly execute all management POS functions
 </li>
 <li>
 Ensure cash control procedures are properly followed including bank deposits, safe funds and petty cash
 </li>
 <li>
 Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures
 </li>
 <li>
 Maintain boutique image according to the brand's standards
 </li>
 <li>
 Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
 </li>
 <li>
 Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
 
 </li>
 </ul>
 
 
 Client Experience &amp; Development
 
 
 <ul>
 <li>
 Ensure all associates provide the highest level of customer service
 </li>
 <li>
 Manage client database and utilize information to increase sales and client contact
 </li>
 <li>
 Execute service excellence to increase client satisfaction and retain customer loyalty
 </li>
 <li>
 Resolve all client problems and complaints quickly and effectively
 </li>
 <li>
 Manage all special events inclusive of collection previews, client events, sale events, etc.
 </li>
 <li>
 Empower associates to make decisions in the customer's best interest that also support the company's philosophy
 
 </li>
 </ul>
 
 
 Team Management &amp; Development
 
 
 <ul>
 <li>
 Identify and recruit new talents, build and retain a high performing team
 </li>
 <li>
 Lead by example demonstrating passion towards APM MONACO, know our brand's products, mission and value
 </li>
 <li>
 Conduct in-store training, one-o-one coaching and team meetings
 </li>
 <li>
 Build individual objectives and development plans
 </li>
 <li>
 Ensure image and grooming standards are professional, reflective of the brand image and always adhered to
 </li>
 <li>
 Resolve all human resources issues in a timely and effective manner, partnering with HR team when necessary
 
 </li>
 </ul>
 
 
 Skills and Traits:
 
 
 <ul>
 <li>
 Management and leadership skills
 </li>
 <li>
 Business acumen
 </li>
 <li>
 Strategic thinking
 </li>
 <li>
 Client intelligence
 </li>
 <li>
 Reactive, flexible and open-minded
 </li>
 <li>
 Fluency in Arabic, English and other language will be a plus
 
 </li>
 </ul>
 
 
 Candidates with less experience will be considered as Assistant Store Manager.
 
 
 
 
 
 Benefits
 
 
 
 
 
 Why Join APM?
 
 
 <ul>
 <li>
 Global, Dynamic Team: Diverse and energetic workforce
 </li>
 <li>
 Growth Opportunities: We support your professional development
 </li>
 <li>
 Collaborative Culture: Teamwork and open communication
 </li>
 <li>
 Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts
 
 </li>
 </ul>
 
 
 Don't wait to join APM Monaco team. Apply now!
 
 
</div>

Store Manager (Riyadh Kingdom Centre)

Chalhoub Group

<div>
 On behalf of
 
 Zimmermann
 
 , we are hiring for a
 
 Retail Manager
 
 to oversee our existing stores in
 
 KSA &amp; Bahrain
 
 , and who will be part of the growth of the brand in the Middle East.
 
 
 Zimmermann is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, Europe, UK, USA and China and a successful online business.
 
 
 
 
 What You'll Be Doing
 
 
 
 
 The Retail Manager will be responsible for training and developing the teams to achieve sales growth, profitability, and client excellence, ensuring optimal in-store P&amp;P adherence and KPI&rsquo;s achievement. Foster professional relationships through retail training programs and leadership skills. Your broad responsibilities will include:
 
 
 <ul>
 <li>
 Ensure client satisfaction and achieve consistent sales &amp; KPIs.
 </li>
 <li>
 Develop strategies and action plans for sales targets.
 </li>
 <li>
 Maximize sales through service strategies, tracking performance, and motivating teams.
 </li>
 <li>
 Regularly report performance and mentor Store Managers.
 </li>
 <li>
 Provide feedback on stock issues and ensure product knowledge among team members.
 </li>
 <li>
 Manage and grow the client database in compliance with GDPR.
 </li>
 <li>
 Ensure accurate client details and product availability for appointments.
 </li>
 <li>
 Communicate with clients about new launches and organize appointments.
 </li>
 <li>
 Develop teams in client service, brand, and product knowledge.
 </li>
 <li>
 Train stores in online fulfillment and policies.
 </li>
 <li>
 Lead and motivate teams to achieve KPIs.
 </li>
 <li>
 Provide feedback and conduct regular meetings to discuss performance and development.
 </li>
 <li>
 Lead and inspire the retail team.
 </li>
 <li>
 Oversee recruitment and onboarding of Store Managers.
 </li>
 <li>
 Manage stock accurately and efficiently.
 </li>
 <li>
 Monitor stock losses and work with B&amp;P team for consolidations.
 </li>
 <li>
 Manage store expenses and ensure timely reporting.
 </li>
 <li>
 Maintain high Visual Presentation standards.
 </li>
 <li>
 Assist with new store setups and ensure weekly floral arrangements.
 </li>
 <li>
 Provide feedback on maintenance and ensure timely completion of works.
 </li>
 <li>
 Drive in-store events and manage them per company expectations.
 </li>
 <li>
 Enter client details post-event and send &ldquo;thank you&rdquo; notes.
 </li>
 <li>
 Report event details to management.
 
 
 </li>
 </ul>
 
 
 What You&rsquo;ll Need To Succeed
 
 
 
 
 <ul>
 <li>
 This role will be based in Riyadh, KSA. Travel required to Jeddah and Bahrain
 </li>
 <li>
 Experience managing a network of stores in luxury retail, within the Middle East
 </li>
 <li>
 Fluency in Arabic is mandatory for this role
 </li>
 <li>
 Experience in Luxury Retail. Either leading a flasghip Luxury store or multiple stores/locations
 </li>
 <li>
 Ability to maximize and drive sales performance of your stores
 </li>
 <li>
 Ability to set and drive clienteling activities
 </li>
 <li>
 Strong interpersonal skills and experience managing multiple stakeholders
 
 
 </li>
 </ul>
 
 
 What You&rsquo;ll Need To Succeed
 
 
 
 
 <ul>
 <li>
 The applicant must have previous management experience in fashion (essential), amazing client service skills, a proven ability to inspire, engage and develop team members to exceed KPI results, impeccable attention to detail and exceptional communication skills.
 
 
 </li>
 </ul>
 
 We Invite All Applicants to Apply
 
 
 
 It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
 
 
 We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.
</div>

Retail Manager - Zimmermann (KSA & Bahrain)

Explore 862+ Manager retail store in Riyadh this December. Find roles across top companies and apply now to boost your career.

862 manager retail store jobs IN Riyadh

Store Manager - Riyadh

Retail Manager

Store Manager ( مدير معرض )

Retail Manager

Supervisor

Store Manager (Riyadh Kingdom Centre)

Retail Manager - Zimmermann (KSA & Bahrain)