aiml - machine learning engineer, technical lead, evaluation

aiml - sr software data engineer, evaluation

manager, software development (hands-on technical), ml network stack - annapurna labs

aiml - machine learning engineer, technical lead, evaluation Jobs in Cupertino

aiml - sr software data engineer, evaluation Jobs in Cupertino

manager, software development (hands-on technical), ml network stack - annapurna labs Jobs in Cupertino

software development engineer Jobs in Cupertino

software development engineer

manager software development hands on technical ml network stack annapurna labs

Amazon Web Services

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
We are hiring a hands-on Software Development Manager for the team that owns the network stack for EC2 distributed AI/ML systems. The team develops support for a variety of frameworks and communication libraries including NCCL, NVSHMEM, NIXL, NCCL GIN, Perplexity kernels and others. 
 
We are seeking an experienced engineering manager for a mid-sized team, with multiple years of hands-on experience in systems programming, HW/SW co-design, and familiarity with networking (HPC networking preferred).
 
 
Experience with the NVIDIA stack, ML applications, and frameworks will be highly regarded. You'll be leading senior, mid-level, and junior SDEs and directing work to ensure the team delivers functions and features required for the latest and largest ML workloads. 
 
About the team 
The organization you would be joining is Annapurna Labs, an integral part of AWS that develops hardware and software components that are critical building blocks for EC2 infrastructure. Every instance in EC2 is running some type of hardware designed by Annapurna Labs. We specialize in designing software, systems, and chips that optimize the AWS customer experience. 
 
Diverse Experiences 
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn&rsquo;t followed a traditional path, or includes alternative experiences, don&rsquo;t let it stop you from applying. 
 
Work/Life Balance 
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there&rsquo;s nothing we can&rsquo;t achieve in the cloud. 
 
Mentorship &amp; Career Growth 
We&rsquo;re continuously raising our performance bar as we strive to become Earth&rsquo;s Best Employer. That&rsquo;s why you&rsquo;ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>3+ years of engineering team management experience</li><li>Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations</li><li>Experience partnering with product or program management teams</li><li>3+ years of C or C++ or Rust development experience</li><li>5+ years of hands-on engineering experience, maintaining active programming proficiency</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy</li><li>Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers</li></ul> 
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. 
 
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 
 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner. 
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life &amp; AD&amp;D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits. 
USA, CA, Cupertino - 212,700.00 - 287,700.00 USD annually 
USA, WA, Seattle - 184,900.00 - 250,200.00 USD annually</div>

Manager, Software Development (Hands-On Technical), ML Network Stack - Annapurna Labs

Apple

Are you excited about using data to shape the experience of products used by hundreds of millions of people around the world? 
 
The Evaluation Data Engineering team, part of Apple&rsquo;s SWE organization, builds the scalable and reliable data platform that powers Siri, Search, and Machine Learning across Apple. 
 
We&rsquo;re looking for collaborative and mission-driven software engineers who care deeply about data quality, user impact, and building at scale. 
 
If you&rsquo;re passionate about tackling complex data challenges, eager to work with petabytes of data, and inspired by Apple&rsquo;s commitment to privacy and innovation, we&rsquo;d love to hear from you. 
 
Description 
 
In this role, you&rsquo;ll work cross-functionally across product and data science teams to build large-scale stream and batch processing data pipelines that power Analytics, Experimentation, and Machine Learning. 
 
You will design a unified and groundbreaking data processing framework using Flink, and/or Spark. 
 
Your work will focus on optimizing performance, ensuring data quality, and contributing to a long-term vision that extends the framework&rsquo;s capabilities to new user scenarios and groundbreaking machine learning applications. 
 
You will collaborate closely with Siri, Search, and other teams to design solutions that transform raw data into datasets that drive innovation. 
 
You&rsquo;ll automate dataset lifecycles with strong quality standards and help partners confidently use the data for product insights. 
 
Preferred Qualifications 
 
Strong in algorithms, data structures, data modeling, and SQL, with experience working on large-scale, complex, and high-dimensional datasets. 
 
Experience with machine learning algorithms or pipelines, particularly in the context of data engineering. 
 
Experience supporting ML engineers or data scientists with feature engineering or model data pipelines is a plus. 
 
Familiarity with testing tools and methodologies for validating large-scale, distributed data systems (e.g., data quality checks, pipeline testing frameworks, fault tolerance testing). 
 
Proven software engineering fundamentals, including experience with design, testing, version control, and CI/CD best practices. 
 
Comfortable working independently in a fast-paced, ambiguous environment. 
 
Excellent communication and problem-solving skills. 
 
Minimum Qualifications 
 
7+ years of experience designing, building, and maintaining distributed data processing systems at scale. 
 
5+ years of hands-on experience with stream and/or batch processing technologies such as Flink, Spark, Kafka, Airflow, Iceberg, and Trino. 
 
2-3 years of experience in full-stack development 
 
Proficient in at least one modern programming language (e.g., Java, Scala, and Python). 
 
MS or BS in Computer Science, Engineering, Math, Statistics, or a related field, or equivalent practical experience in data engineering. 
 
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . 
 
Pay &amp; Benefits 
 
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $181,100 and $318,400, and your base pay will depend on your skills, qualifications, experience, and location. 
 
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. 
 
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

AIML - Sr Software Data Engineer, Evaluation

Do you want to play a part in building a groundbreaking technology for large scale systems, generative AI experiences and shipping next generation of Apple products? 
 
You will improve and enrich lives of Apple users across the globe. 
 
Join the Evaluation team at Apple AIML. 
 
Description 
 
You will play a critical role in scaling up global evaluation of Apple AIML products, with the primary focus on next generation Siri and Apple Intelligence features. 
 
You will drive and scale our evaluation work to enable high-velocity development and shipping of Generative AI features globally, in every country and language where Apple AIML features are available. 
 
You will drive LLM-based evaluation as a product, delivering simulation-based evaluation of personalized user experiences, reflective of cultural and language diversity of our customers. 
 
The focus of this technical lead role is strategy and execution of high quality evaluation datasets grounded in &ldquo;personas&rdquo;, acquired and synthetically generated, by language and region. 
 
This role requires a combination of engineering experience working with GenAI and ML based products, an ability to drive scale, and a relentless drive for improving signal-to-noise ratio. 
 
This role&rsquo;s success will be driven by building deep cross-functional partnerships and by embracing and leading breakthrough technologies. 
 
&quot;,&quot;responsibilities&quot;:&quot;Develop simulation-based evaluation methods and synthetic interaction patterns to scale across languages and regions. 
 
Ensure evaluation data sets are representative of real world user behavior, and reflective of users&rsquo; personal context. 
 
Scale evaluation methodologies to support all required locales; contribute to cross-locales analytics and insights development. 
 
Diagnose system behavior in end-to-end intelligent systems, isolating sources of failure and driving actionable insights. 
 
Collaborate with cross-functional partners to integrate evaluation findings into product roadmaps and engineering decisions. 
 
Define and communicate metrics, reports, and analyses that influence priorities across product, engineering, and leadership teams. 
 
Preferred Qualifications 
 
Experience with evaluation of large language models, tool-enabled agents, or multi-component AI systems. 
 
Background in simulation-based evaluation, user behavior modeling, or experimental design. 
 
Experience designing evaluation that scales across languages, cultures, or diverse user populations. 
 
Familiarity with instrumentation, telemetry, and large-scale measurement systems. 
 
Prior involvement in shipping customer-facing products where measurement informed strategic decisions. 
 
Minimum Qualifications 
 
Extensive experience with data-driven evaluation of complex systems (ML/AI/agents) and the ability to translate findings into product improvements. 
 
Strong analytical and statistical foundations with the ability to design metrics and interpret noisy or ambiguous signals. 
 
Demonstrated ability to collaborate with cross-functional partners (engineering, product, research) to drive impact at scale. 
 
Excellent communication skills, including articulating technical insights to both technical and non-technical audiences. 
 
BS/MS in Computer Science, Machine Learning, Statistics, Applied Math, or a related quantitative field. 
 
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . 
 
Pay &amp; Benefits 
 
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $212,000 and $386,300, and your base pay will depend on your skills, qualifications, experience, and location. 
 
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. 
 
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

AIML - Machine Learning Engineer, Technical Lead, Evaluation

Embedded within Apple&rsquo;s Security Engineering &amp; Architecture organization, the Data Protection team&rsquo;s mission is to ensure the confidentiality of our user&rsquo;s data at rest, by using Apple&rsquo;s hardware and software to deliver world-class storage encryption and device unlock mechanisms. At the heart of an organization that builds the most secure operating system in the world and putting it in the hands of millions of customers, the team is looking for a motivated software engineer to help push its technologies to the next level! 
 
Description 
 
You will join a team that provides operating system security foundations across all of Apple&rsquo;s innovative products, including Mac, iPhone, iPad, Apple Watch, and Apple TV. You will contribute to the entire system, from the kernel up through libraries, frameworks, and applications. As an engineer, you will have the opportunity to majorly impact the design and implementation of Apple&rsquo;s embedded and desktop operating system products, collaborating closely with all other security partners, ranging from our Silicon Engineering group to our Cloud Services group. Successful candidates will be capable of tackling challenging wide-ranging engineering problems anywhere in the software stack, determining the appropriate compromise between several often competing factors such as ease of use, performance, and of course security. 
 
In this role you will: 
 
Help define the security properties and architecture for the next-generation operating system 
 
Design and implement new approaches to user data protection, storage encryption, and trusted execution environments to help protect our customers&rsquo; data while preserving ease-of-use and enabling Apple to develop one of the richest platforms on the market. 
 
Come up with new and innovative ways of increasing security and privacy while preserving ease-of-use and improving the quality of the user experience 
 
Work cooperatively with other parts of Apple on multi-functional technologies and initiatives to enhance security 
 
Drive adoption of these technologies across the organization 
 
Preferred Qualifications 
 
Understanding of past, current, and emerging security exploits 
 
iOS and macOS exposure (end user, administrator, developer) 
 
Kernel programming 
 
Hypervisor design and architecture 
 
Involvement in open source technologies and development communities such as FreeBSD and Linux 
 
Minimum Qualifications 
 
Excellent C and systems programming skills 
 
Strong understanding of operating systems internals 
 
Industry exposure to and knowledge of OS security and applied cryptography 
 
Ability to deliver solid work on tight schedules 
 
Excellent teamwork skills. We work with all engineering teams involved in these products, and on all of their code 
 
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . 
 
Pay &amp; Benefits 
 
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $126,800 and $220,900, and your base pay will depend on your skills, qualifications, experience, and location. 
 
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. 
 
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Security Software Engineer, Data Protection

<div>
 
 Summary
 
 
 
 Imagine what you can do here. Apple is a place where extraordinary people gather to do their lives best work. Together we create products and experiences people once couldn&rsquo;t have imagined, and now, can&rsquo;t imagine living without. It&rsquo;s the diversity of those people and their ideas that inspires the innovation that runs through everything we do.
 
 
 
 Description
 
 
 
 APPLE INC has the following available in Cupertino, California and various unanticipated locations throughout the USA. Design, develop, and test secure and scalable back-end systems, including REST Services and big data pipelines that deliver key business data to ad servers and event processing teams. Design and implement performant AI/ML platforms for online prediction and analyzing data. Build shared capabilities including Authentication, Authorization, etc. to support multiple internal and external partners. Improve existing resources to reflect new data metrics that are introduced by algo teams utilizing statistical software. Utilize distributed systems such as Cassandra, Solr, Spark, Kafka and Hadoop to achieve the high scale capability from the system. Achieve data persistence utilizing relational database background in Oracle, PostgresSQL, MySQL, structured query language (SQL) and data modeling. Design and implement high throughput, low latency representational state transfer (RESTful) application programming interfaces (APIs) to expose business rules in a system consumable fashion by internal and external consumers of the data. Develop server-side Java programming and multithreaded applications to build performant REST services and big data jobs that are easy to manage and scale. Architect, develop and deploy large scale, distributed and mission critical services. Build and maintain interfaces used by both internal systems and thousands of developers and advertisers world-wide to achieve the business objectives. Work on high-performing, elegant systems from the ground up, in close partnerships with various internal teams to enable smooth collaboration across internal teams and deliver in-depth recommendation insights to search ads users. 40 hours/week. At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $149,365 - $220,900/yr and your base pay will depend on your skills, qualifications, experience, and location.
 
 
 PAY &amp; BENEFITS: Apple employees also have the opportunity to become an Apple shareholder through participation in Apple&rsquo;s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple&rsquo;s Employee Stock Purchase Plan. You&rsquo;ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses &mdash; including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits: https://www.apple.com/careers/us/benefits.html.
 
 
 Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or foreign equivalent in Mathematics, Applied Mathematics, or a related field.
 </li>
 <li>
 Experience and/or education must include:
 </li>
 <li>
 Utilizing Java to convert business logic into executable code.
 </li>
 <li>
 Utilizing REST to expose business logic via a REST API interface understanding the various HTTP concepts and how they apply to REST.
 </li>
 <li>
 Utilizing SQL and database technologies including Oracle, PostgresSQL, MySQL to create data models and model business roles as integrity constraints in the database, using indexing to achieve required performance.
 </li>
 <li>
 Utilizing Kafka client libraries to build event driven and decoupled systems.
 </li>
 <li>
 Utilizing Spring to build components with design patterns like dependency injection and inversion of control to build easy to test and maintain systems.
 </li>
 <li>
 Utilizing Github for remote codebase management.
 </li>
 <li>
 Utilizing Gradle or similar build tools to manage complex codebase dependencies.
 
 
 </li>
 </ul>
 Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
 
 
 Apple accepts applications to this posting on an ongoing basis.
 
 
</div>

Software Development Engineer

<div>Apple&rsquo;s WW Sales Creative group develops brand storytelling and visual content that supports Apple&rsquo;s retail and partner experience worldwide. This team&rsquo;s work includes internal films, marketing communications, training content, and campaign materials for Apple&rsquo;s global network of partners and resellers. 
 
Description 
 
The Editor role at Apple sits within the WW Sales Creative team. It calls for a storytelling-driven creative who can highlight Apple&rsquo;s brand and products through high-impact visual work. The role&rsquo;s mission is to craft emotionally resonant stories that reflect Apple&rsquo;s values and its standards for design and communication, working with the creative team that develops materials for Apple&rsquo;s partners and internal audiences. 
 
<ul><li>Please submit a demo reel and/or portfolio website (with password if applicable) that clearly demonstrates your video editing skills.&quot;,&quot;responsibilities&quot;:&quot;Collaborate with Creative Directors, Filmmakers, Producers, Motion Graphics Artists, and Graphic Designers to produce impactful storytelling for Apple initiatives.</li></ul> 
Translate business strategy into clear, engaging film work that inspires internal teams and external audiences. 
 
Own post production for short films, internal launches, product storytelling, and branded content. 
 
Uphold Apple&rsquo;s aesthetic, brand voice, and standards for visual communication across all deliverables. 
 
Maintain visual excellence and narrative cohesion across all deliverables. 
 
Partner cross-functionally with Apple&rsquo;s marketing, channel, and creative teams. 
 
Preferred Qualifications 
 
Proficiency in DaVinci Resolve (or comparable) is a plus for color correction and creative grading. 
 
Audio editing and mixing are a plus. 
 
Familiarity with Pro Tools and/or Logic Pro, specifically with round trip audio for video finishing. 
 
Ability to work under pressure in a fast-paced environment. 
 
Experience in commercial, documentary, or branded storytelling is preferred. 
 
Minimum Qualifications 
 
8+ years of editing experience. 
 
Proven ability to deliver storytelling-driven visual content for high-profile brands. 
 
Exceptional instincts for pacing, narrative structure, and editorial decision-making. 
 
Ability to lead small teams of editors as we scale to meet demand. 
 
Expertise with Final Cut Pro X, Compressor, and Adobe Premiere. 
 
Strong understanding of production workflows and the ability to contribute beyond the edit when needed. 
 
Ability to work independently while collaborating closely with a diverse creative team, stakeholders, and executives. 
 
Experience with 9:16, 1:1, and other social/digital-first aspect ratios. 
 
Exceptional organizational and communication skills, with attention to detail. 
 
Portfolio demonstrating editorial skill and craftsmanship. 
 
Technical proficiency with Arri Alexa, RED, Ronin 4D, R5, Movi rig, and high-end cinema workflows. 
 
BA/BFA in Film, Media Arts, or equivalent professional experience. 
 
Submission of a demo reel and/or portfolio website (with password if applicable) that clearly demonstrates your video editing skills is required. 
 
Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant . 
 
Pay &amp; Benefits 
 
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $146,800 and $221,200, and your base pay will depend on your skills, qualifications, experience, and location. 
 
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. 
 
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.</div>

Worldwide Sales Video Editor

Tata Consultancy Services (TCS)

<div></div><div><div><div><div><ul><li>Work with cross functional teams for successful releases and deployments.</li>
<li>Manage New Product Introduction (NPI) release.</li>
<li>Manage sprint planning and facilitate retrospective drives for project success.</li>
<li>Collaborate with design and engineering team to map end-to-end user journeys and system interactions.</li>
<li>Facilitate stakeholders workshops and alignment sessions to create journey improvements and ensure seamless execution across teams.</li>
<li>Act as a thought leader and change agent in the transformation of traditional support and service into a modern, proactive, and personalized customer experience.</li>
<li>Develop and maintain a deep understanding of enterprise support models, including tiered support structures, SLAs, and escalation paths.</li>
<li>Partner with product and engineering teams to ensure that enterprise support requirements are considered in the design and development of Apple products and services.</li>
<li>Collaborate with Customer Success Managers to gather insights into enterprise client pain points and technical challenges and translate these insights into actionable improvements in digital support journeys.</li>
</ul>
 Salary Range: $80,000 - $150,000 a year
</div></div></div><div><div><div>Location</div>
<div>Cupertino, CA</div>
</div><div><div>Job Function</div>
<div>TECHNOLOGY</div>
</div><div><div>Role</div>
<div>Scrum Master</div>
</div><div><div>Job Id</div>
<div>398137</div>
</div><div><div>Desired Skills</div>
<div>Program Management | scrum master</div>
</div><div><div>Salary Range</div>
<div>$80,000-$150,000 a year</div></div></div></div><div></div>

Scrum Master

Explore 14+ Manager software development hands on technical ml network stack annapurna labs in Cupertino this March. Find roles across top companies and apply now to boost your career.