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SEGULA Technologies

<div>Company Description 
Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment. 
Job Description 
The IT Support Specialist is responsible for providing technical assistance, troubleshooting, and resolving hardware, software, and network-related issues across the organization. This role ensures that all users receive timely and effective support to maintain smooth business operations. The IT Support Specialist installs, configures, and maintains IT equipment, monitors system performance, and coordinates with vendors and internal teams to ensure IT infrastructure reliability and security. 
Duties &amp; Responsibilities
Technical Support &amp; Troubleshooting<ul><li>
Provide first-level technical support for hardware, software, network, and system issues.</li><li>
Diagnose and resolve technical problems via phone, email, remote tools, or in person.</li><li>
Log, track, and manage support tickets ensuring timely resolution.</li><li>
Escalate complex issues to higher-level IT staff when necessary.</li></ul>
Hardware &amp; Software Management<ul><li>
Install, configure, and maintain laptops, desktops, printers, scanners, and peripherals.</li><li>
Perform software installation, updates, and patches according to IT policies.</li><li>
Ensure all devices are functioning effectively and securely.</li></ul>
Network &amp; System Support<ul><li>
Assist in monitoring network performance, connectivity, and security.</li><li>
Troubleshoot Wi-Fi, LAN, VPN, and other connectivity issues.</li><li>
Support user account management including password resets and access permissions.</li></ul>
User Support &amp; Training<ul><li>
Provide guidance to employees on proper use of systems and applications.</li><li>
Conduct basic IT induction for new employees (email setup, system access, policies, etc.).</li><li>
Prepare user-friendly documentation, FAQs, and guides.</li></ul>
Maintenance &amp; Monitoring<ul><li>
Perform routine checks on systems, backups, antivirus, and security updates.</li><li>
Maintain IT inventory including hardware, software licenses, and accessories.</li><li>
Ensure compliance with company IT policies and cybersecurity best practices.</li></ul>
Coordination &amp; Administration<ul><li>
Coordinate with vendors for repairs, service renewals, and procurement.</li><li>
Support IT projects such as system upgrades, migrations, and new software rollouts.</li><li>
Maintain accurate records of IT assets, service logs, and user requests.</li></ul> 
Qualifications 
<ul><li>
Bachelor&rsquo;s degree in information technology, Computer Science, Computer Engineering, or any related field (preferred).</li><li>
5-8 years of experience as IT Support.</li><li>
Experience in troubleshooting in a corporate, multi-user environment is an advantage.</li><li>
Strong knowledge of computer hardware, operating systems (Windows, macOS), and mobile devices.</li><li>
Good understanding of networking fundamentals (LAN, WAN, Wi-Fi, VPN).</li><li>
Familiarity with Microsoft 365, email configuration, and cloud apps.</li><li>
Ability to troubleshoot printers, scanners, and other peripherals.</li><li>
Knowledge of antivirus tools, security best practices, and system updates.</li><li>
Basic experience with Active Directory, user account creation, and permissions</li><li>
Strong problem-solving and analytical skills.</li><li>
Excellent communication and customer service skills.</li><li>
Time management and ability to prioritize tasks efficiently.</li><li>
Ability to work independently and in a team environment.</li><li>
High attention to detail, discipline, and professionalism.</li><li>
CompTIA A+</li><li>
CompTIA Network+</li><li>
Microsoft Certified: Modern Desktop Administrator Associate</li><li>
ITIL Foundation Certification</li><li>
Cisco CCNA (basic networking knowledge preferred)</li><li>
Google IT Support Professional Certificate</li><li>
UAE Driving license mandatory</li></ul> 
Additional Information 
Please note that only shortlisted candidates will be contacted</div>

Junior IT Support - Dubai, UAE

<div>
 
 Company Description
 
 
 
 Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
 
 
 The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.
 
 
 
 Job Description
 
 
 
 The
 
 IT Support Specialist
 
 is responsible for providing technical assistance, troubleshooting, and resolving hardware, software, and network-related issues across the organization. This role ensures that all users receive timely and effective support to maintain smooth business operations. The IT Support Specialist installs, configures, and maintains IT equipment, monitors system performance, and coordinates with vendors and internal teams to ensure IT infrastructure reliability and security.
 
 
 
 Duties &amp; Responsibilities
 
 
 
 
 Technical Support &amp; Troubleshooting
 
 
 
 <ul>
 <li>
 Provide first-level technical support for hardware, software, network, and system issues.
 </li>
 <li>
 Diagnose and resolve technical problems via phone, email, remote tools, or in person.
 </li>
 <li>
 Log, track, and manage support tickets ensuring timely resolution.
 </li>
 <li>
 Escalate complex issues to higher-level IT staff when necessary.
 
 
 </li>
 </ul>
 
 Hardware &amp; Software Management
 
 
 
 <ul>
 <li>
 Install, configure, and maintain laptops, desktops, printers, scanners, and peripherals.
 </li>
 <li>
 Perform software installation, updates, and patches according to IT policies.
 </li>
 <li>
 Ensure all devices are functioning effectively and securely.
 
 
 </li>
 </ul>
 
 Network &amp; System Support
 
 
 
 <ul>
 <li>
 Assist in monitoring network performance, connectivity, and security.
 </li>
 <li>
 Troubleshoot Wi-Fi, LAN, VPN, and other connectivity issues.
 </li>
 <li>
 Support user account management including password resets and access permissions.
 
 
 </li>
 </ul>
 
 User Support &amp; Training
 
 
 
 <ul>
 <li>
 Provide guidance to employees on proper use of systems and applications.
 </li>
 <li>
 Conduct basic IT induction for new employees (email setup, system access, policies, etc.).
 </li>
 <li>
 Prepare user-friendly documentation, FAQs, and guides.
 
 
 </li>
 </ul>
 
 Maintenance &amp; Monitoring
 
 
 
 <ul>
 <li>
 Perform routine checks on systems, backups, antivirus, and security updates.
 </li>
 <li>
 Maintain IT inventory including hardware, software licenses, and accessories.
 </li>
 <li>
 Ensure compliance with company IT policies and cybersecurity best practices.
 
 
 </li>
 </ul>
 
 Coordination &amp; Administration
 
 
 
 <ul>
 <li>
 Coordinate with vendors for repairs, service renewals, and procurement.
 </li>
 <li>
 Support IT projects such as system upgrades, migrations, and new software rollouts.
 </li>
 <li>
 Maintain accurate records of IT assets, service logs, and user requests.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information technology, Computer Science, Computer Engineering, or any related field (preferred).
 </li>
 <li>
 5-8 years of experience as IT Support.
 </li>
 <li>
 Experience in troubleshooting in a corporate, multi-user environment is an advantage.
 </li>
 <li>
 Strong knowledge of computer hardware, operating systems (Windows, macOS), and mobile devices.
 </li>
 <li>
 Good understanding of networking fundamentals (LAN, WAN, Wi-Fi, VPN).
 </li>
 <li>
 Familiarity with Microsoft 365, email configuration, and cloud apps.
 </li>
 <li>
 Ability to troubleshoot printers, scanners, and other peripherals.
 </li>
 <li>
 Knowledge of antivirus tools, security best practices, and system updates.
 </li>
 <li>
 Basic experience with Active Directory, user account creation, and permissions
 </li>
 <li>
 Strong problem-solving and analytical skills.
 </li>
 <li>
 Excellent communication and customer service skills.
 </li>
 <li>
 Time management and ability to prioritize tasks efficiently.
 </li>
 <li>
 Ability to work independently and in a team environment.
 </li>
 <li>
 High attention to detail, discipline, and professionalism.
 </li>
 <li>
 CompTIA A+
 </li>
 <li>
 CompTIA Network+
 </li>
 <li>
 Microsoft Certified: Modern Desktop Administrator Associate
 </li>
 <li>
 ITIL Foundation Certification
 </li>
 <li>
 Cisco CCNA (basic networking knowledge preferred)
 </li>
 <li>
 Google IT Support Professional Certificate
 </li>
 <li>
 UAE Driving license mandatory
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Please note that only shortlisted candidates will be contacted
 
</div>

Psdigital

Location : 
Alexandria, Egypt (On-site)
 
Employment Type: 
Full-time â€” 5 days/week, 8 hours/day
 
About the Role: 
PSdigital company is seeking a Senior System Administrator / IT Specialist (4+ years experience) to manage, secure, and optimize our IT infrastructure. The role includes system administration, cloud and network management, security operations, and advanced technical support.
 
Key Responsibilities: 
System & Infrastructure Administration
 Install, configure, test, and maintain Windows operating systems, servers, and enterprise applications.
 Monitor and manage installed systems, network components, and cloud/hybrid infrastructure.
 Perform system upgrades, patching, and performance tuning.
 Manage Active Directory, Group Policies, user accounts, and permissions.
 
Security & Risk Management : 
Maintain and enhance security, backup, and redundancy strategies.
 Conduct continuous vulnerability assessments and risk mitigation.
 Manage endpoint protection, firewalls, and security policies.
 Design and implement incident response plans and escalation processes.
 
Cloud, Virtualization & Automation : 
Manage Microsoft Azure resources, cloud configurations, and data security.
 Support cloud migrations and hybrid environment operations.
 Work with virtualization and containerization tools (VMware, Hyper-V, Docker).
 Automate tasks using PowerShell, Bash, Python, or similar scripting languages.
 Implement automation tools to improve operational efficiency and reduce manual work.
 
Networking & Connectivity : 
Manage and troubleshoot LAN/WAN, VPN, DNS, DHCP, TCP/IP, routing, and switching.
 Ensure high levels of system and network uptime and performance.
 Support remote server management and secure connectivity.
 
Support & Documentation : 
Provide L2/L3 technical support for hardware, software, and network issues.
 Maintain IT documentation, system diagrams, configurations, and asset inventory.
 Collaborate with vendors and external service providers.
 
Requirements : 
4â€“6+ years of experience in system administration or IT infrastructure roles.
 Strong experience with Windows Server environments and enterprise systems.
 Deep knowledge of Microsoft Azure, cloud architecture, and data security solutions.
 Experience with virtualization and containerization platforms (VMware, Hyper-V, Docker).
 Strong understanding of networking, VPNs, firewalls, DNS, DHCP, and OSI/TCP-IP layers.
 Experience creating automation scripts and using infrastructure tools.
 Experience with endpoint security, vulnerability management, and incident response.
 Familiarity with application stack administration and performance tuning.
 Excellent communication, problem-solving, and decision-making skills.
 Strong organizational and time management skills; ability to manage multiple tasks.
 High stress tolerance and ability to work in fast-paced environments.
 Desire for continuous learning and professional development.

Senior System Admin

Al Hikma Building Contracting

The IT Administrator &ndash; Cybersecurity Specialist will be responsible for the planning, installation, configuration, maintenance, and optimization of the organization's computer systems, networks, and IT infrastructure. This role will place a strong emphasis on cybersecurity, ensuring the protection of company data, emails, and communications, while maintaining the smooth and secure operation of all IT-related functions. The role also provides technical support to employees and leads initiatives to strengthen the organization&rsquo;s IT security posture.Key Responsibilities:<ul><li>Systems &amp; Network Management: Manage and maintain servers, networks, and IT systems to ensure performance, reliability, and security.</li><li>Cybersecurity &amp; Email Protection: Design, implement, and manage security solutions including firewalls, endpoint protection, intrusion detection/prevention systems, and secure email gateways (anti-phishing, anti-spam, encryption).</li><li>Data Protection &amp; Compliance: Ensure compliance with data protection regulations (e.g., GDPR, UAE laws) and safeguard company communications and confidential information.</li><li>Cloud Security: Manage and secure cloud services (Microsoft 365, Google Workspace, Azure, AWS), with a particular focus on email and data protection.</li><li>Backup &amp; Disaster Recovery: Develop and implement robust backup, disaster recovery, and business continuity plans.</li><li>Technical Support: Provide technical support and troubleshooting for employees, covering hardware, software, and network-related issues.</li><li>Documentation: Maintain comprehensive IT documentation, including systems, processes, and inventory.</li><li>Procurement &amp; Vendor Management: Assist with the procurement of new technologies and services, liaising with vendors to ensure best practices in IT and cybersecurity.</li><li>User Awareness Training: Conduct regular IT security awareness sessions for employees to mitigate risks from phishing and other cyber threats.</li></ul>Required Qualifications:<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field (or equivalent professional experience).</li><li>5 years of proven experience in IT administration, systems/network management, and cybersecurity.</li><li>expertise in operating systems</li><li>Excellent analytical, problem-solving, and troubleshooting skills.</li><li>Strong written and verbal communication skills.</li></ul>Preferred Certifications &amp; Skills:<ul><li>Professional certifications such as CISSP, CISM, CEH, Microsoft Security, Cisco Security, or equivalent.</li><li>Experience with Microsoft 365 Security, Exchange, Proofpoint, Mimecast, or similar email protection platforms.</li><li>Hands-on experience with SIEM tools (Splunk, Microsoft Sentinel).</li><li>Knowledge of current cyber threats (Phishing, Ransomware, Data Breaches) and mitigation strategies.</li><li>Ability to design and implement IT security strategy from the ground up.</li><li>Experience in managing a small IT/security team and external vendors.</li></ul>Job Type: Full-timeExperience:<ul><li>IT: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

IT Administrator – Cybersecurity Specialist

Sloaneshorey

Partner/Managing Director, MENAUAE-based (Dubai/Abu Dhabi)Corporate Intelligence and Investigations firm is looking to build a market-leading MENA practice in the UAE.They are seeking a Partner or Managing Director to lead client development and execute source-led enquiries supporting any deals and disputes their clients (law firms, private equity, sovereign wealth funds, governments, MNCs) may have.Duties:<ul><li>Develop business and client relationships</li><li>Advise clients</li><li>Lead assignments</li><li>Develop a source network in the region</li><li>Manage a small high-performing team</li></ul>Ideal background:<ul><li>18-25+ years of experience</li><li>Background in consulting, policy, law, investigations, intelligence</li><li>Substantive Gulf/Middle East experience</li></ul>Hiring Firm:Corporate intelligence and investigations firm which legally obtains information and insights that are not publicly available through a human source network, supporting corporates, lawyers, and investors globally across all sectors.The firm provides intelligence to support all transactions: acquisitions, divestments, minority stakes, joint ventures, market entry/exit etc., and to support disputes by filling information gaps and providing insights to debunks claims, identify fabrications, profile witnesses, and identify evidence.Their analysts provide intelligence on:<ul><li>People: integrity, reputation, fraud, corruption, bribery, political exposure</li><li>Entities: sanctions compliance, supply chain integrity, human rights, and modern slavery</li><li>Markets: geopolitical risk, regulatory risk, market entry</li></ul>SLOANE SHOREYStrategic advisor on leadership appointments and specialist hires across the risk lifecycle: supporting due diligence, regulation, and dispute resolution in international business and investments.Sloane Shorey Consulting is an independent executive search and recruitment firm which works with global consulting firms, financial institutions, and private investment funds, delivering confidential searches and discreet hires in corporate intelligence, forensic investigations, and regulatory advisory.Sloane Shorey is a Ministry of Manpower Licensed Employment Agency: EA License 20S0307

Partner/Managing Director, MENA

Roads and Transport Authority

<div>
 
 We are seeking an AFC Systems Specialist with strong experience in
 
 rail operations
 
 and
 
 projects
 
 related to fare systems. The role focuses on leading the development, integration, and enhancement of Automatic Fare Collection (AFC) systems across Dubai&rsquo;s public transport network.
 
 
 
 
 
 You will manage AFC projects end-to-end, oversee contractors, review technical requirements, lead tender processes, and ensure full compliance with RTA standards. The role includes coordinating system integrations for Metro, Tram, and multi-modal fare media, monitoring operational performance, supporting software issue resolution, and ensuring revenue protection and data accuracy. You will participate in system testing, operational readiness assessments, documentation control, and stakeholder coordination while driving continuous improvements in fare technology and rail operations.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Engineering Degree
 </li>
 <li>
 Minimum 8 years of experience
 </li>
 </ul>
 
 
 
 
 Ideal candidates bring strong technical expertise, project management skills, and hands-on experience with rail-based AFC systems. Join us in advancing Dubai&rsquo;s smart, seamless, and integrated mobility network. Apply Now.
 
</div>

Chief Engineer (Fare Systems)- Rail Operations

IMAKER

<div>About iMaker Group:

iMaker Group is renowned for its expertise in luxury villas, hospitality, and commercial developments. We are a dynamic consortium of companies offering comprehensive services in master planning, architecture, interior design, construction, project management, and the sourcing of furniture and materials. With operations spanning Dubai, London (RIBA Chartered Practice), Riyadh, Miami, and Cairo, iMaker Group delivers diverse projects on a global scale. 
Summary of the role:

The IT Support Specialist will be responsible for managing all day-to-day IT operations within the architecture and interior design company, ensuring smooth functioning of hardware, software, network systems, and digital tools essential to design and project work. This role will act as the primary internal point of contact for all IT matters and will coordinate closely with the outsourced IT vendor for escalated support, maintenance, and specialized services. The IT Officer will ensure that the company's digital infrastructure supports productive, secure, and efficient workflows. 
Key responsibilities:
<ul>
<li>Provide first-level technical support to staff for hardware, software, network, and</li>
<li>system issues.</li>
<li>Troubleshoot and resolve issues related to PCs, laptops, printers, and peripherals,</li>
<li>Design-related applications (AutoCAD, Revit, SketchUp, Adobe Suite, etc, Email,</li>
<li>VPN, cloud services, and file-sharing systems.</li>
<li>Set up new user accounts, devices, software installations, and system configurations.</li>
<li>Ensure smooth functioning of office Wi-Fi, network drives, and NAS/servers.</li>
<li>Serve as the main liaison between the company and the external IT support provider.</li>
<li>Log, track, and follow up on all vendor-raised tickets until resolution.</li>
<li>Coordinate scheduled maintenance, updates, and emergency support.</li>
<li>Ensure SLA compliance and escalate issues as required.</li>
<li>Monitor network performance, connectivity, and system uptime.</li>
<li>Maintain and organize network diagrams, IP lists, and documentation.</li>
<li>Assist in managing backups, cloud solutions, and data storage systems.</li>
<li>Support cybersecurity measures aligned with company policy.</li>
<li>Maintain an updated inventory of all company IT assets (hardware and software).</li>
<li>Oversee software licenses, renewals, and subscriptions.</li>
<li>Recommend specifications and support procurement for new IT equipment.</li>
<li>Maintain documentation for systems, configurations, passwords, and policies.</li>
<li>Assist in developing and enforcing IT policies (password policy, data access, device</li>
<li>use, etc.).</li>
<li>Ensure compliance with software licensing and data security standards.</li>
<li>Provide IT support tailored to architecture and design tools such as, Revit / BIM tools,</li>
<li>AutoCAD, 3D visualization and rendering software, Adobe Creative Cloud</li>
<li>Assist in troubleshooting heavy file workflows, rendering setups, and performance</li>
<li>optimization.</li></ul> 


Qualifications

Education and Experience:
<ul>
<li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li>
<li>6+ years of IT support experience (internal IT role preferred).</li>
<li>Experience working with or supporting architecture, engineering, or design firms is a</li>
<li>strong plus.</li></ul> 


Knowledge, Skills and Abilities:
<ul>
<li>Strong knowledge of hardware, Windows OS, and network systems.</li>
<li>Familiarity with architecture/design software (AutoCAD, Revit, SketchUp, Lumion) is</li>
<li>an advantage.</li>
<li>Understanding of cloud platforms (OneDrive, Google Drive, Autodesk Construction</li>
<li>Cloud, etc.).</li>
<li>Basic understanding of cybersecurity practices and backup systems.</li>
<li>Strong communication and coordination skills.</li>
<li>Ability to work under pressure and respond quickly to urgent issues.</li>
<li>Organized, proactive, and service-oriented mindset.</li>
<li>Ability to collaborate effectively with outsourced vendors and internal teams.</li>
<li>Proactive in identifying and resolving IT issues.</li>
<li>Strong organizational and multitasking abilities, with a high attention to detail.</li></ul> 


Working conditions and Environment:

The position is an office based in Dubai. UAE.
<ul>
<li>The position has no international business travel requirements.</li></ul> 


What We Offer?
<ul>
<li>Opportunities to work on high-profile, international projects.</li>
<li>A chance to work in a collaborative, creative work environment that fosters innovation.</li>
<li>Opportunities for career growth and professional development.</li>
<li>Competitive salary and benefits package.</li></ul> 


We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, or disability. 
By submitting your application, you consent to iMaker Group processing your personal data in compliance with applicable data protection laws, while ensuring strict confidentiality.</div>

IT Support Specialist

Explore 4689+ Network support specialist in Dubai this December. Find roles across top companies and apply now to boost your career.

4689 network support specialist jobs IN Dubai

Junior IT Support - Dubai, UAE

Junior IT Support - Dubai, UAE

Senior System Admin

IT Administrator – Cybersecurity Specialist

Partner/Managing Director, MENA

Chief Engineer (Fare Systems)- Rail Operations

IT Support Specialist