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network support technician

Chinese Palace Restaurant Group

Job Title:IT Field Support TechnicianLocation:UAEDepartment:Information TechnologyJob Type:Full-TimeJob Summary:We are seeking a skilled IT Field Support Technician to handle on-site installation, configuration, and maintenance of network infrastructure and surveillance systems across our restaurant and retail locations. The ideal candidate will have hands-on experience with structured cabling, CCTV setup, and network device configuration, ensuring reliable IT operations at all branches.Key Responsibilities:Network &amp; Cabling:<ul><li>Install and manage structured cabling systems (CAT6 and Fiber Optic) for new and existing sites.</li><li>Perform crimping, patching, and termination of network cables.</li><li>Conduct cable routing, labelling, and testing to ensure connectivity and compliance with standards.</li><li>Install and configure network points, patch panels, and keystone jacks.</li><li>Install, organize, and maintain IT racks, including switches, routers, firewalls, and patch panels.</li><li>Work with Fiber optic splicing, termination (LC/SC/ST), and testing tools.</li></ul>Networking Equipment Setup:<ul><li>Deploy and manage network switches, routers, and patch panels.</li><li>Support wireless access points (WAPs), PoE devices, and VoIP systems.</li><li>Configure and troubleshoot networking devices and connections.</li><li>Install and configure network racks, cabinets, and cable pathways.</li></ul>Hardware &amp; System Support:<ul><li>Set up and maintain workstations, POS terminals, printers, access control systems, and Wi-Fi access points.</li><li>Diagnose and resolve network and hardware-related issues.</li><li>Coordinate with IT and vendors for upgrades or troubleshooting.</li></ul>CCTV &amp; Security Systems:<ul><li>Install, maintain, and troubleshoot CCTV systems and cameras (IP &amp; Analog).</li><li>Configure DVRs/NVRs and ensure optimal camera positioning and connectivity.</li><li>Run and terminate CCTV cabling for efficient surveillance coverage.</li></ul>Documentation &amp; Reporting:<ul><li>Maintain site visit reports, equipment checklists, and network documentation.</li><li>Follow safety standards and ensure clean, well-labelled installations.</li></ul>Qualifications &amp; Skills:<ul><li>Diploma or bachelor&rsquo;s degree in IT, Computer Engineering, or a related field.</li><li>2&ndash;5 years of hands-on experience in IT field support or network cabling.</li><li>Strong knowledge of LAN/WAN, TCP/IP, and structured cabling standards.</li><li>Experience in fiber optic handling, splicing, and testing preferred.</li><li>Basic understanding of switches, routers, Wi-Fi configuration, and CCTV systems.</li><li>Ability to read network layouts and wiring diagrams.</li><li>Good communication and reporting skills.</li><li>Valid UAE driving license mandatory*</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you hold a valid UAE driving license?</li><li>How many years of hands-on experience do you have in network cabling (CAT6 / Fiber Optic), including crimping, patching, and testing?</li><li>Have you installed and configured CCTV systems, network switches, and Wi-Fi access points independently?</li><li>Are you currently based in the UAE, and how soon can you join if selected?</li></ul>

IT Field Support Technician

Emirates Flight Catering

Job Purpose: Maintenance &amp; support of end users facing IT infrastructure to provide high uptime of the IT infrastructure. The end users facing IT infrastructure includes Desktops, Printers, Local Area Network, emails and all MS Office software. The field support analysts play a critical role by supporting all end users to ensure continuous and smooth functioning of all these equipments and related software. These IT resources also provide maintenance and support to our PABX systems. These professionals are currently providing support to over 500 desktops, 250 printers and large number of users, using our PABX. The Field support analysts ensure that all users are able to effectively use the IT systems to carry out their business. Key Results Area : 1. Installing and configuring Windows 2000/XP/2003 desktops, MS Office Applications and other software packages. 2. Installs, configures, fine tune and maintains computers, networks, file and print servers, and other devices, adds or upgrades disk drives, Memory, CD ROM units, printers, and related equipment. 3. Configure users, emails, Internet, network devices, print servers, shared resources etc. 4. Troubleshoot and repair network connectivity, services, software, cabling and performance problems. 5. Troubleshoot and repair Time Keeping System software, hardware and connectivity problems 6. Provide basic instruction / guidance to staff in proper operations of installed systems to maximize the efficient and effective use of those systems. 7. Act both proactively and reactively to define and resolve hardware problems and recognize and implement opportunities for improved hardware services. 8. Assure the timely diagnosis and arranging for the repair of all company owned hardware equipment. 9. Troubleshoot and assist in the maintenance of PABX system. 10.Troubleshoot and assist in the installation and configuration of Cisco switches, routers, firewalls and other network devices. 11 Assist with the installation of new and/or upgraded hardware equipment and software. Education Qualification: a) Bachelor*s degree in engineering / technology or equivalent qualification in Computer Science. Certification from Microsoft or Cisco. (must have) b) Exposure to PLCs (preferred) Work Experience: a)Years of Experience: Minimum 4 years of experience b)Area of Experience: Maintaining network infrastructure, desktops, printers, MS Office products, Windows operating systems, Networking protocols, PABX and all other areas of Field support in a Microsoft / CISCO environment. Skills: 1.Should have excellent communication skills. 2.Strong interpersonal and problem-solving skills. 3.The ability to work effectively with staff across levels in a diverse environment.

FIELD SUPPORT ANALYST

West Avenue Visa Services

Job Overview:We are looking for an experienced IT Support Executive to manage and support all IT systems including servers, networks, laptops, databases, CCTV, biometric, and PABX systems.Key Responsibilities:<ul><li>Install, configure, and maintain network devices, servers, and firewalls.</li><li>Provide technical support for laptops, desktops, and software issues.</li><li>Manage and update databases and backups.</li><li>Install and maintain CCTV, biometric, and PABX systems.</li><li>Monitor system performance and ensure data security.</li><li>Handle email, domain, and user account administration.</li><li>Coordinate with vendors for IT equipment and maintenance.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in IT or related field.</li><li>2+ years of IT support experience.</li><li>Strong knowledge of networking, servers, and security systems.</li><li>Good troubleshooting and communication skills.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

IT Support Engineer

Four B Logistics FZCO

Provide technical support and maintenance for the company’s IT infrastructure, ensuring systems, networks, and equipment function efficiently with minimal downtime. Key Responsibilities: <ul><li>Troubleshoot and resolve network, server, and system issues.</li><li> Manage storage, backups, and data security. </li><li>Support and maintain computers, laptops, printers, and peripheral devices. </li><li>Configure and maintain company emails on computers and mobile devices. </li><li>Manage CCTV systems and provide video recordings when required. </li><li>Administer biometric attendance systems (user enrollment, reports, etc.). </li><li>Handle telephone system issues and coordinate with service providers. </li><li>Provide first-line support to all staff for IT-related issues. </li><li> Procure and maintain IT equipment and software licenses. </li><li>Assist staff with Dubai Trade and shared folder access. Additional Tasks: </li><li>Scan and upload finance documents to the server, organizing them date-wise. </li><li>Retrieve and provide digital files upon request. </li><li>Maintain IT documentation and logs of troubleshooting activities.</li></ul>

Marriott International

<div>
 POSITION SUMMARY
 Follow all company policies and procedures; protect company assets. Address guests service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others.
 Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks, support server system(s), and supporting software. Provide network communications support. Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
</div>

IT Coordinator - The St. Regis Downtown Dubai

<div>Additional Information 
Job Number25166995 
Job CategoryInformation Technology 
LocationThe St. Regis Downtown Dubai, Marasi Drive, Dubai, United Arab Emirates, United Arab Emirates, 191984 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Follow all company policies and procedures; protect company assets. Address guests&rsquo; service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others. 
Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks, support server system(s), and supporting software. Provide network communications support. Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Additional InformationJob Number 25159773Job Category Information TechnologyLocation Delta Hotels Dubai Investment Park, Dubai Investment Park, Dubai, United Arab Emirates, United Arab Emirates, 392009VIEW ON MAPSchedule Full TimeLocated Remotely? NPosition Type Non-ManagementPosition SummaryFollow all company policies and procedures; protect company assets. Address guests  service needs. Exchange information with other employees using electronic devices. Develop and maintain positive working relationships with others.Communicate with other IS personnel to troubleshoot and resolve technical problems or issues related to computer software and systems, internet access, hardware and peripheral equipment. Refer major problems or defective products to vendors/technicians. Respond to program error messages by finding and correcting problems or terminating the program. Enter commands and activate controls on computer and peripheral equipment. Inspect, test, and diagnose computer equipment and systems. Maintain inventory of all technology devices. Maintain computer networks, support server system(s), and supporting software. Provide network communications support. Maintain and upgrade hardware, software and website technical architecture related to hardware and telecommunication connectivity. Perform system backups. Provide end-user support. Manage user accounts, including set up, removal, and resetting passwords in order to ensure confidentiality and proper use. Install, configure, and modify workstations. Modify workstations, including set up of cables, desktop computers, laptops, docking stations, and printers. Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support. Secure all backup tapes and computer/telephone rooms. Educate users regarding procedures for securing Personal Identifiable Information (PII). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Preferred QualificationsEducation: High school diploma or G.E.D. equivalent.Related Work Experience: At least 1 year of related work experience.Supervisory Experience: No supervisory experience.License or Certification: NoneAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we work hard to eliminate everything they don t. At Delta Hotels by Marriott, we are always warm, wise and in control so our guests can focus on what s most important. With a strong presence in Canada, the United Kingdom, and the United States, Delta Hotels by Marriott is rapidly expanding across markets all around the world. If you enjoy delivering purposeful service and focusing on the details that matter, we invite you to explore jobs at Delta Hotels by Marriott. In joining Delta Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

IT Supervisor - Delta Hotels Dubai Investment Park

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IT Field Support Technician

FIELD SUPPORT ANALYST

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IT Coordinator - The St. Regis Downtown Dubai

IT Coordinator - The St. Regis Downtown Dubai

IT Supervisor - Delta Hotels Dubai Investment Park