customer support agent

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network support engineer

service engineer

network support technician

Bit Development Pvt Ltd

We&rsquo;re Hiring: Network Support EngineerCompany: Bit Development<ul><li>Location: Shahrah-e-Faisal, Paksitan</li><li>Timings: 11:00 am &ndash; 08:00 pm</li><li>Experience: 2&ndash;4 Years</li><li>Employment Type: Full-time Onsite</li></ul>About Bit Development Pvt. Ltd.Bit Development is a growing technology company delivering reliable IT and operational support services to global clients. We are expanding our infrastructure team and looking for a skilled Network Support Engineer who is passionate about maintaining secure, high-performing networks.Key Responsibilities<ul><li>Monitor, maintain, and support network infrastructure including routers, switches, firewalls, and wireless devices.</li><li>Provide Level 1 &amp; Level 2 network support, troubleshooting connectivity, latency, and packet loss issues.</li><li>Configure and support LAN, WAN, VLANs, IP addressing, routing, and switching.</li><li>Manage and troubleshoot firewalls (FortiGate / pfSense) and implement security policies.</li><li>Support VPN technologies including IPSec, SSL VPN, site-to-site, and remote access VPNs.</li><li>Monitor network performance using tools such as SNMP, SmokePing, and FortiMonitor.</li><li>Respond to network incidents, perform root cause analysis (RCA), and ensure timely resolution.</li><li>Coordinate with ISPs and vendors for escalations and service-related issues.</li><li>Maintain accurate network documentation, diagrams, and SOPs.</li><li>Assist with network upgrades, firmware updates, and change management activities.</li><li>Ensure compliance with security best practices and organizational policies.</li><li>Provide on-call or after-hours support when required.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree or Diploma in Computer Science, IT, or a related field.</li><li>2&ndash;4 years of experience in network support or network operations.</li><li>Strong understanding of TCP/IP, DNS, DHCP, NAT, VLANs, STP, and routing protocols.</li><li>Hands-on experience with Cisco Nexus, Fortinet, or similar networking devices.</li><li>Proven ability to troubleshoot VPN, firewall, and routing issues.</li><li>Familiarity with network monitoring and diagnostic tools.</li><li>Strong communication, analytical, and problem-solving skills.</li></ul>Preferred Certifications<ul><li>CCNA</li><li>CompTIA Network+</li></ul>Job Type: Full-timePay: Up to Rs150,000.00 per monthWork Location: In person

Network Support Engineer

Pakistan gum industry

Pakistan Gum Industries (Pvt.) Ltd. is hiring a technically proficient IT Assistant to provide essential support for our IT and network infrastructure.Location: B-30, Estate Avenue, SITE Area, Shershah, KarachiRequirement :Minimum: 01-Year relevant experienceEducation: Minimum Intermediate, Gradation:Responsibilities :Network Maintenance:Diagnosing and resolving network issues, such as connectivity problems, performance issues, and hardware or software faults, in a timely mannerAssist in maintaining network infrastructure, including routers, switches, firewalls, and other networking equipment. This involves performing routine maintenance tasks upgrades, and configuration adjustments.Monitor CCTV systems to maintain facility security during shifts.Promptly respond to suspicious activities or incidents observed on CCTV.Troubleshoot basic issues related to CCTV equipment and systemsInterested candidates can send their resume to given below email address.Factory.admin@pakgum.comJob Type: Full-timeWork Location: In person

IT Assistant

Tresmark

Position Overview:We are looking for a motivated Network Support Engineer to join our team in Karachi. The ideal candidate should have a strong passion for networking and IT, along with the willingness to learn and grow.Requirements:<ul><li>Basic understanding of TCP/IP, Routing, and Switching</li><li>Knowledge of LAN/WAN, network infrastructure, and protocols</li><li>Hands-on exposure to Linux and Windows environments</li><li>Ability to assist in network setup, monitoring, and troubleshooting</li><li>Maintain IT documentation and escalate issues as needed.</li><li>Strong willingness to learn and adapt to new technologies</li></ul>Required Experience:<ul><li>1 to 2 years</li></ul>Preferred Certifications:<ul><li>BS/CCNA</li></ul>Interested candidates are invited to send their resumes with the location and position in the subject line to careers@landmark-investment.comJob Type: Full-timePay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

DigixSoft

IT Support Intern (HARDWARE &amp; NETWORKING) &ndash; Night ShiftWe are looking for a motivated IT Support Intern (Hardware &amp; Networking) to join our team in Karachi (Gulistan-e-Johar). The ideal candidate should be a quick learner with strong problem-solving skills and a basic understanding of computer hardware, network troubleshooting, and IT support operations. This role involves assisting with hardware installation, maintenance, network connectivity issues, and general technical support during the night shift.Requirements<ul><li>Bachelor&rsquo;s degree (completed or ongoing) in Computer Science, IT, or a related field</li><li>Basic understanding of operating systems, networking, and computer hardware</li><li>Familiarity with database systems</li><li>Good verbal and written communication skills</li><li>Ability to assist in testing and evaluating software and hardware</li></ul>What We Offer<ul><li>Full-time, paid internship</li><li>Completion Certificate will be provided after successful internship completion</li><li>Shift Timing: 9:00 PM to 6:00 AM (Night Shift)</li><li>Opportunities for learning, skill development, and potential long-term growth</li></ul>Details Location: Gulistan-e-Johar, Block 12, Karachi Timings: 9:00PM - 6:00AM (Night Shift) Period: 6-Months InternshipJob Types: Full-time, Internship Contract length: 6 monthsPay: Rs15,000.00 per monthWork Location: In person

IT Support Intern (HARDWARE+ NETWORKING) NIGHT SHIFT

UDPL

Job Description: IT &amp; Network Support EngineerWe are looking for an IT &amp; Network Support Engineer for our holding company. The ideal candidate will be responsible for providing technical IT &amp; networking support and assistance to the employees , resolving issues, and ensuring satisfaction. The position reports to the Head of IT.Responsibilities:<ul><li>Provide technical support to the team via phone, email, or chat channels.</li><li>Diagnose and resolve employees' issues by analyzing symptoms, troubleshooting problems, and offering effective solutions.</li><li>Document and track team interactions, including issue details, resolutions, and follow-up actions, in a ticketing system.</li><li>Collaborate with cross-functional teams to escalate and resolve complex issues.</li><li>Ensure timely and effective communication, keeping team informed of issue progress and resolution.</li><li>Participate in on-call rotations or after-hours support for special scenarios when required.</li><li>Continuously develop and expand technical knowledge and skills to stay up-to-date with the product or service being supported.</li><li>Strive for high team satisfaction by providing excellent service and support</li><li>Assist Head of IT in day to day IT operations</li></ul>Requirements:<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).</li><li>Proven experience (2-3 Yrs) in a technical support or customer service role, preferably in the technology industry.</li><li>Strong knowledge of software, hardware, and systems troubleshooting.</li><li>Excellent problem-solving and analytical skills.</li><li>Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical individuals.</li><li>Familiarity with ticketing systems and staff support software.</li><li>Ability to work independently and in a team environment.</li><li>Patience, empathy, and a customer-centric approach.</li><li>Ability to multitask and prioritize workload effectively.</li><li>Basic understanding of networking concepts and protocols is a plus.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

IT & Network Support Engineer

Global Connect Synergy

JOB TITLE: Field Engineer / Fiber Optic Technician (Rider-Based)We are looking for a Field Engineer / Fiber Optic Technician who will be responsible for on-site installation, maintenance, and troubleshooting of fiber optic network infrastructure. This role requires frequent field movement; therefore, candidates who work as riders and possess hands-on knowledge of fiber optics and ISP field operations are encouraged to apply.PRIMARY RESPONSIBILITIES1. Provide 1st level support to end users;2. Interact with customers to understand their needs, explain technical issues, and provide basic troubleshooting assistance;3. Respond to client requests, notifications, and out of service events generated by monitoring tools;4. Diagnose, troubleshoot, and recommend fixes for connectivity issues including equipment malfunctions, signal problems, and service interruptions;5. Follow-up with customers to ensure all issues/needs have been resolved/met;6. To recognize and escalate more difficult problems to Tier II support;7. To visit POP / Client End for link testing and configuration;8. To escalate competitive or service-related issues to inside sales team or management when appropriate;9. To monitor day to day operations of Network Operation Center and provide technical support;10. Timely maintenance and smooth functioning of communications systems in POP.EDUCATION AND WORK EXPERIENCE- DAE OR Bachelor's degree- 01-02 years&rsquo; relevant work experienceKNOWLEDGE AND SKILLS REQUIRED1. Knowledge of TCP/IP, Layer2 and Layer3 devices and general network theory;2. Understanding of Routing and Switching protocols and of complex transport system hardware and software architectures;3. Understanding and supporting Networking Monitoring and Troubleshooting Tools;4. Familiarity with various operating systems and platforms (i.e. Linux, Windows Server 2012/2016, Windows 10/11, VMware environment)5. Knowledge of WIFI Routers / Access Points / MikroTik Routers / Cisco Devices;6. Knowledge of Fiber Optics (Single / Multi Mode / SFP / Wave Length / Media Converters)7. Friendly and professional demeanor to build rapport with the customers and address their concerns effectively.Job Type: Full-timePay: Up to Rs45,000.00 per monthWork Location: On the road

Field Engineer / Fiber Optic Technician (Rider-Based)

Asianet Pakistan

The ideal candidate will be responsible for informing any change in IT inventory to management, maintenance of systems, and resolved issues raised by employees about the systemRESPONSIBILITIES:1) Network Troubleshooting 2) Windows and software installation and maintenance. 3) Configuring of hardware &amp; software components 4) Software downloading and update versions 5) Troubleshooting of CCTV camera 6) Troubleshooting of hardware &amp; software issues 7) Routine Maintenance of Computer Systems 8) Conducting user&rsquo;s backup if needed. 9) Providing orientation and support to users. 10) Follow the task as per AM-IT/Manager IT Assign 10) Complaint sheet and IT requisitions.Note: 1 to 3 Years of Relevant experience is requiredJob Type: Full-timeApplication Question(s):<ul><li>What is your current salary?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>IT Technician: 1 year (Required)</li></ul>Work Location: In person

IT Technician

Explore 996+ Network support technician in Karachi this February. Find roles across top companies and apply now to boost your career.

996 network support technician jobs In Karachi

Network Support Engineer

IT Assistant

Network Support Engineer

IT Support Intern (HARDWARE+ NETWORKING) NIGHT SHIFT

IT & Network Support Engineer

Field Engineer / Fiber Optic Technician (Rider-Based)

IT Technician