customer support executive Jobs in Karachi

customer support executive

customer service representative Jobs in Karachi

customer service representative

call center officer

call center representative Jobs in Karachi

call center representative

chat support executive

customer support agent

Techmile Solutions

Job Summary: We are seeking a dedicated and customer-focused Chat Agent to join our customer support team. As a Chat Agent, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-timeChat Agent Duties and Responsibilities<ul><li>Engage with customers through online chat and messaging platforms, responding to inquiries, providing information, and offering assistance.</li><li>Assist customers in navigating our products or services, addressing their questions, concerns, and technical issues.</li><li>Troubleshoot and resolve customer problems, escalating complex issues to higher levels of support when necessary.</li><li>Maintain a high level of professionalism and customer service etiquette in all interactions.</li><li>Document customer interactions, including the nature of inquiries, solutions provided, and any follow-up actions.</li><li>Meet or exceed performance targets, including response time, customer satisfaction scores, and chat volume goals.</li><li>Stay updated on product knowledge and company policies to provide accurate and up-to-date information to customers.</li><li>Collaborate with team members and other departments to ensure consistent and effective customer support.</li></ul>Chat Agent Requirements and Qualifications<ul><li>High school diploma or equivalent; college degree preferred.</li><li>Excellent written communication skills with a strong command of grammar and spelling.</li><li>Previous customer service or chat support experience is a plus but not required.</li><li>Strong problem-solving skills and the ability to think quickly and logically.</li><li>Proficiency in using computers and familiarity with chat and messaging platforms.</li><li>Ability to multitask effectively and handle multiple chat conversations simultaneously.</li><li>Empathy, patience, and a customer-focused attitude.</li><li>Willingness to work flexible hours, including evenings, weekends, and holidays if required.</li><li>Team player with strong interpersonal skills.</li><li>Ability to adapt to changing processes and technologies.</li></ul>Shift Timings:<ul><li>Morning Shift (7AM to 3PM)</li><li>Evening Shift (3PM to 11PM)</li><li>Night Shift (11PM to 7AM)</li></ul>Location:<ul><li>Near Driving License office, Korangi, Karachi</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Service Representative

Mataish

25,000.00 (PKR) - 100,000.00 (PKR) per monthJob description:Pay: Rs 25,000 - 100,000 per monthJob Title: Chat Support Agent (Night Shift)Shift Timings: 10pm-6amJob Description:Join our growing team as a Social Media Chat Support Agent ,You'll play a key role in assisting customers through online chat by answering queries, resolving issues, and maintaining a positive, professional, and helpful attitude at all times.Requirements:Excellent written and verbal communication skillsStrong understanding of major social media platforms (Facebook, Instagram, Twitter, etc.)Ability to handle multiple chats and tasks efficientlyPositive attitude with a customer first mindsetQuick learner with the ability to adapt to new tools and systemsBasic computer literacy and familiarity with online communication toolsStrong problem-solving and time management skillsAbility to work independently as well as within a teamPerksCompetitive salary (performance-based) Weekly bonusesPick &amp; drop facility for females (night shift)On the job training for beginnersLearning and growth opportunitiesApply Now!!Job Types: Full-time, FresherWork Location: In personJob Types: Full-time, FresherPay: Rs25,000.00 - Rs100,000.00 per monthWork Location: In person

Chat Support Agent (Night Shift)

Htech Solution Pvt. Ltd.

Job Title: Self AgentLocation: Shahra-e-Faisal, Karachi (Onsite)Monday to Friday 8:30pm to 5:30amSaturday 9pm to 3amJob Type: Full-Time About the RoleWe are looking for a dynamic and customer focused Self Agent to join our growing team. The ideal candidate will be responsible for building strong relationships with clients, ensuring their satisfaction, and delivering excellent service at every interaction.Key ResponsibilitiesAct as the primary point of contact for clients and handle their queries promptly and professionally.Build and maintain long-term relationships with existing and new clients.Coordinate with internal teams to ensure smooth execution of client requests and projects.RequirementsExcellent communication and interpersonal skills.Strong problem-solving abilities and attention to detail.A positive attitude with a passion for customer success.Prior experience in client servicing, customeroi support.What We OfferCompetitive salary and performance based incentives.Opportunity to work with a supportive and collaborative team.Continuous learning and growth opportunities.A positive and inclusive work cultureFree commute for female staffTraining will be provideJob Type: Full-timeWork Location: In person

Self Agent/ Call center Agent

Telemarketing

The CSR will be responsible for managing customer inquiries, resolving issues, and providing information about products and services. The ideal candidate should have excellent communication skills, a positive attitude, and the ability to handle customer concerns professionally.Position- Call center Agent-Customer support-No sales jobRole Includes:<ul><li>Handle calls, messages, and emails</li><li>Resolve client issues promptly</li><li>Maintain client records</li></ul>Perks:<ul><li>Fixed salary + incentives</li><li>Flexible hours</li><li>Skill-building workshops</li><li>Career advancement opportunities</li></ul>Requirements:<ul><li>Good verbal communication skills</li><li>Customer-focused attitude</li><li>Basic computer knowledge</li><li>Ability to handle calls with patience and clarity</li><li>Call center or customer service experience is a plus, but not required</li></ul>Job Types: Full-time, Part-time, FresherPay: Rs45,000.00 per monthApplication Question(s):<ul><li>do you live in or near by gulistan e johar/gulshan e iqbal?</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Part-Time Call Centre Executive /CSR-FRESH CANDIDATES

1AZ0 Marketing (Pvt) Ltd.

Call Center Agent Job Responsibilities:<ul><li>Obtains client information by answering telephone calls; verifying information.</li><li>Informs clients by explaining procedures; answering questions; providing information.</li><li>Accomplishes leads and organization mission by completing related results as needed.</li><li>Route calls to appropriate resources</li><li>Document all call information according to standard operating procedures</li><li>Follow up customer calls where necessary</li><li>Other duties as assigned.</li></ul>Job Types: Full-time, Part-timePay: Up to Rs45,000.00 per monthApplication Question(s):<ul><li>Do you live near Gulshan-e-Iqbal. Karachi?</li></ul>Language:<ul><li>fluent english (Required)</li></ul>Work Location: In person

Call Center Agents (Fresher's + Students)

Customer Dialing Agent &ndash; Call Center (Freshers Welcome)We are looking for motivated and confident individuals to join our call center team as Customer Dialing Agents. This is a great opportunity for fresh candidates who want to start their career in a professional environment.Job Responsibilities<ul><li>Dial customers and communicate professionally.</li><li>Provide information about company services.</li><li>Maintain a positive conversation with customers.</li><li>Record customer responses and update the system.</li></ul>Salary &amp; Benefits<ul><li>Attendance Allowance</li><li>Unlimited Commission</li><li>Fuel Allowance</li><li>Pick-up &amp; Drop-off service for females</li><li>5 Working Days (Monday &ndash; Friday)</li></ul>Requirements<ul><li>Education: Intermediate / O Levels / A Levels / Graduate</li><li>Fluent English communication skills</li><li>Fresh or experienced candidates can apply</li><li>Must be confident, energetic, and self-motivated</li></ul>LocationGulshan-e-Iqbal, KarachiJob Types: Full-time, Part-timePay: Up to Rs50,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Call Center Agent – Freshers Welcome

The Talenters

Join Our Team at Outwerk Solutions as a Night Shift Call Center Agent!Shift Timings:Part Time 6:00 PM - 1:00 AMFull Time 6:00 PM - 3:00 AMIn Ramadan shift starts at 7:30pmLocation: Park Avenue, 1st Floor, Suite 111, Block 6, P.E.C.H.S, Sharah-e-Faisal, KarachiSalary: PKR 40,000 - 60,000 + CommissionsEarn Upton 100kWe are looking for highly motivated individuals with excellent English communication skills to join our call center team. If you have prior experience in a call center, that's a plus, but fresh candidates with strong communication skills are also encouraged to apply.Why Join Us?<ul><li>5-day work week (Saturday &amp; Sunday off)</li><li>Convenient shift timings for students (6 PM - 1 AM)</li><li>Competitive salary and performance-based incentives</li><li>Opportunities for growth and career advancement</li><li>A supportive and friendly work environment</li><li>Attractive incentive structure</li></ul>Key Responsibilities:<ul><li>Quickly master and recall scripts for our services during calls.</li><li>Foster enduring customer relationships by exceeding expectations in customer engagement.</li><li>Proactively generate sales leads and adeptly manage the sales pipeline.</li></ul>Ready to Apply?<ul><li>Send your updated CV via WhatsApp to +92 3493613193.</li><li>Alternatively, walk in for an interview between 8:00 PM and 09:00 PM.</li></ul>Take the first step towards an exciting and rewarding career with Outwerk Solutions. We look forward to welcoming you on board!Job Types: Full-time, Part-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Representatives - Multiple Vacancies Part Time/Full Time

Explore 1065+ Customer support agent in Karachi this March. Find roles across top companies and apply now to boost your career.