operations manager

restaurant manager

commercial manager

assistant manager

maintenance supervisor

night manager

Vignette Collection

[aboutus] Vignette Collection is a diverse group of luxury hotels with a fresh focus, offering guests a more authentic and thoughtful way to travel. We ve created a collection brand that gives guests and colleagues an inspiring new choice. One that puts people at the heart of everything we do, to reframe luxury hospitality for the better. Our hotels are unique in their own right, with their own distinct outlook and story to tell.
 [daytoday] We like to lead from the front. So, we re looking for a Night Manager who sets their own high standards across everything from cleanliness to productivity. You ll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions Every day is different at IHG, but you ll mostly be: Leading the way managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team s skills to drive results that positively impact on hotel performance Having authentic conversations with guests to resolve issues, queries or concerns Being first point of contact for any critical emergency situations
 [requirements] Minimum Diploma or equivalent, some college preferred 2 years front desk/guest service leader experience Must be fluent in spoken and written English Other languages may be preferred Basic mathematics skills Excellent communication, problem solving, reasoning and motivational skills Long periods of standing in the front desk areas and occasional lifting of heavy items Working knowledge of hotel property management systems like Opera beneficial Willingness to work evenings and weekends 
 [benefits] We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. So, join us and you ll become part of our hotel family.

Franchise Hotel - Night Manager

VOCO Hotels

We like to lead from the front. So, we re looking for a Night Manager who sets their own high standards across everything from cleanliness to productivity. You ll champion our one team approach to make sure you and your team deal effectively and efficiently with all guest complaints, queries and suggestions Every day is different at IHG, but you ll mostly be:
 Leading the way managing guest experiences, team performance and hotel operations Prioritising workload and ensuring your team deliver authentic, memorable experiences Developing your team s skills to drive results that positively impact on hotel performance Having authentic conversations with guests to resolve issues, queries or concerns Being first point of contact for any critical emergency situations

Franchise Hotel - Night Manager (Arabic/Russian Speaker)

Marriott International

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Night Duty Manager

Atlantis

Job Details
Country: UAE
City: Dubai
Industry: Hospitality
Function: Hotel-Lodging Management
Job Type: Full-time
Key Responsibilities
<ul>
<li>Oversee front office, lobby, and front services operations during night shifts to ensure smooth guest experiences.</li>
<li>Coordinate between Front Office, Housekeeping, Engineering, and other departments for efficient guest service delivery.</li>
<li>Monitor arrivals, departures, and in-house guests to ensure service consistency and adherence to brand standards.</li>
<li>Resolve guest issues promptly and effectively, ensuring satisfaction and positive feedback.</li>
<li>Manage the night audit process and review daily operational reports.</li>
<li>Support and guide night staff, ensuring proper training, grooming, and adherence to policies.</li>
<li>Maintain a visible presence in the lobby to engage with guests and anticipate service needs.</li>
<li>Review VIP arrivals and ensure all special requests and amenities are properly arranged.</li>
<li>Uphold safety and security procedures throughout night operations.</li>
<li>Act as the senior management representative during night hours, making decisions in the absence of higher management.</li>
</ul>
Skills Set
<ul>
<li>Front Office and Guest Relations Management</li>
<li>Night Audit and Operations Oversight</li>
<li>Leadership and Team Development</li>
<li>Complaint Resolution and Service Recovery</li>
<li>Cross-Department Coordination</li>
<li>Time and Resource Management</li>
<li>Customer Service Excellence</li></ul><ul>
</ul>

Night Resort Assistant Manager

Accor Hotels

Overview Company Description"Why work for Accor?"We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! We are Heartists"Heartist" describes both our culture and who we are. Everything we do comes from the heart, and we're experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!We believe that the world is more welcoming when we're connected. So that we see what we have in common, instead of what sets us apart.Life in MövenpickThe Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments.We enable our guests to Savour the flavor of life, balancing small indulgence with what's good for them- and good for the world. The Role The Role<ul><li>Under the guidance and supervision of the Front Desk Manager and / or the Night Manager, and within the limits of the established Accor and OSM (Operational Standards Manual), his/her responsibilities are to provide efficient, personalized, courteous and punctual service and to practice up-selling techniques. To work with a team spirit and to ensure that each guest leaves the property fully satisfied and with the wish to return back.</li><li>Must be thoroughly familiar with all Mövenpick corporate and local Operational Standards and ensure they are followed. He / She is responsible for supervising the operations at the front desk according to our hotel standards in order to ensure guest satisfaction under the control of the Rooms Division Manager in the accomplishment of their objectives. Must assist in accomplish obligations and goals as outlined below:</li></ul>Key Deliverables and ResponsibilitiesPlanning & Organizing:<ol><li>Coordinating purchasing for the front office departments with the finance team as per the hotel procedures</li><li>Plan and coordinate all move in and move out activity with and relevant departments</li><li>Adhere to and monitor departmental operating expenses as per departmental budget and forecast.</li><li>Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.</li></ol>Operations:<ol><li>Prepare for daily arrivals in terms of room allocation, amenities and special requests of guests.</li><li>Announce VIP rooms to Housekeeping and F&B departments</li><li>Ensure VIP rooms are ready, checked and all in order prior arrival</li><li>Attend management morning briefing if needed/requested</li><li>Take responsibility of your shift & handle situations, ensure that reception team on shift is looked after and helped if needed</li><li>Register and process check in for all arrivals</li><li>Conduct daily briefing & ensure IQ standard is followed</li><li>Perform Check in & Check Out at the reception</li><li>Be part & lead in success of Circle M enrolment and assist to achieve the hotel target</li><li>Ensure Cherish program is mentioned in every briefing and collect daily comments from the team in order to achieve monthly target</li><li>Check online comments (TripAdvisor, etc.) and investigate issues then report to the manager</li><li>Ensure guest comments are investigated and reply back to guest accordingly</li><li>Assist in achieving Trust You targets</li><li>Attend guest requests and take action accordingly</li><li>Handle guest complaints and take action immediately to ensure satisfaction is delivered</li><li>Assist Hotel Manager on Duty when/if required</li><li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon guests' departure.</li><li>Handle walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li><li>Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Check Paymaster daily and give feedback RDM with action taken</li><li>Encourage rooms & breakfast upselling daily to the team and share result and feedback</li><li>Check Hotel situation, occupancy, functions, groups, MIPs</li><li>File daily reception report and documents systematically.</li><li>Give a proper training & induction for all new reception joiners and ensure Opera V9 is the PMS used in training</li><li>Maintain daily courtesy call sheet and share feedback/action with the manager</li><li>Attend Credit meeting when requested</li><li>Attend Revenue meetings when requested.</li><li>At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>Co-ordination and information with the Front Office, Housekeeping, F&B and especially with the General Manager regarding MIPs and VIPs.</li><li>To effectively handle all guest complaints concerning the Front Office in co-ordination with the Rooms Division Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager.</li><li>Other duties as assigned.</li><li>Perform duties in a manner that respects Mövenpick Hotels & Resorts' Core Behaviours which are Trust, Relationship, Entrepreneurship and Drive.</li><li>Assist in Task Force Teams for new openings</li><li>Carry out any other reasonable task (which may not be stated here) as requested.</li><li>Attend and chair the daily briefings</li></ol>Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:<ul><li>Ensure proper care of all equipment and furniture entrusted for Heartists use.</li><li>Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.</li><li>Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.</li><li>Respects and ensures respect of the hotel's commitments to the "Environment Charter" of Accor program (saving energy, recycling, sorting waste etc).</li><li>Understands and strictly adhere to the Rules & Regulations established in the Heartists Handbook and the Hotel's policy on Fire, Hygiene, Health and Safety.</li><li>Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.</li><li>Does not disclose any financial information or any other information of the Accor Hotels.</li></ul>Our ValuesOur values are our common language, they drive us every day. Embodied in and flowing through our Heartist program, a symbol of our identity and culture, these values are the bedrock that binds us to the Group. They perpetuate and spread -beyond professions, persons, countries and cultures- the sense of hospitality and service, our strength and nourishment of the Group's success worldwide.Guest PassionWe obsess over our customers. Our guests are the driver of our decisions and our actions. We put them first, we care for them. We go the extra mile for them. We enjoy doing it.Sustainable PerformanceWe believe that hospitality has the power to unlock a better tomorrow. We act for good to support & empower the communities in which we live and protect the planet that you visit.RespectWe are connected with the world, and to others. We enjoy the mix of cultures. We are proud of our differences. We put you first and we value you, whoever you are. We care for the planet.Spirit of ConquestOur guests are globetrotters, and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible, we have fun doing it.TrustHospitality is a team sport, and we're stronger when we trust and support each other. We believe in natural kindness, respect our differences and value all voices. We work as one team, to say what we do, and do what we say.InnovationWe dare to challenge the status quo. We embrace innovation and challenge ourselves to do things better and faster. We take risks, dream the impossible and Qualifications Diploma or Degree in Hotel Management Additional Information Strong interpersonal and problem solving abilities Fluency in English and Arabic, additional languages are a plus

Front Office Supervisor

Confidential Company

<ul><li>Job Title: HSE Officer</li><li>Location: DWC, UAE (near Expo 2020 Metro Station)</li><li>Industry: Construction / Fit-Out</li><li>Shift: Night Operations</li><li>Reporting To: HSE Manager</li><li>Type :Outsourced</li><li>Salary: 5000-6000 AED</li></ul>Role ObjectiveTo ensure compliance with health, safety, and environmental standards on-site during night operations, supporting infrastructure and fit-out activities in a fast-paced construction environment.Key Responsibilities<ul><li>Conduct regular site inspections and enforce safety protocols during night shifts.</li><li>Monitor and report safety performance of staff and subcontractors.</li><li>Ensure compliance with NEBOSH and ISO 45001 standards.</li><li>Maintain documentation for incidents, risk assessments, and corrective actions.</li><li>Support emergency preparedness and rescue arrangements.</li><li>Promote a safety-first culture through toolbox talks and awareness sessions.</li></ul>Qualifications & Certifications<ul><li>NEBOSH IGC certification (mandatory).</li><li>Familiarity with ISO 45001 safety standards.</li><li>Bachelor’s degree in Engineering, Environmental Science, or related field.</li></ul>Experience Requirements<ul><li>Minimum 2 years of HSE experience in UAE construction, infrastructure, or interior fit-out projects.</li></ul>Logistics<ul><li>Due to limited public transport access, candidates must have a car and be able to commute independently to the site.</li></ul>

HSE Officer (Night Shift)

Musemind Global UX Design Agency

<div>Core Responsibilities:</div> <ul> <li>Understand the Customer's business Requirements from Pre-Sales Stage Calls, Emails, Analysis or Research.</li> <li>Convert the Business Requirement of the Customer to the Design/Technology Development.</li> <li>Fully Accountable for the Technical Consultancy during the Pre-Sales Stage.</li> <li>Report to the Management on a weekly basis.</li> <li>Support the Sales Manager to close the deal.</li> <li>Handover the Scope of Work, Timeline, Work Hours etc. agreed with the Customer during the Pre-Sales Stage to the Project Team.</li> <li>Ensure Locking the Scope of Work, Timeline, Work Hours etc. with the Customer taking leading roles and aligning all internal stakeholders.</li> </ul> <div>Core Requirements:</div> <ul> <li>Minimum Year of Experience: 2 Years.</li> <li>Proven Experience in Customer Meetings for UI/UX Design in Mobile Applications, Websites, SaaS, and Software Interface.</li> <li>Directly support the sales team to close the deal.</li> <li>Support the sales team in proposal-making &amp; pricing for the customer.</li> <li>Prior Design Experience or Design Project Manager or Design Product Manager Experience is a must.</li> <li>Flexible Work Hour is Mandatory to meet customers' expectations. </li> <li>Fostering strong customer relationships.</li> </ul> <div>Essential Requirement:</div> <ul> <li>Applicants must be open to working night shifts (North American Time) as part of their regular schedule. The night shifts will be scheduled on a rotating basis. </li> <li>Must be open to accept the fixed and variable compensation package.</li> <li>The applicant should have General knowledge of IT services and marketplaces.</li> </ul> <div>Skill</div> <ul> <li>Please do not apply without any relevant experience.</li> <li>Exceptional analytical, problem-solving, and critical-thinking skills. </li> <li>Excellent written and verbal communication skills. </li> <li>Strong understanding of digital marketing, UX/UI design, and development processes.</li> <li>Ability to manage multiple projects simultaneously and meet deadlines.</li> <li>Experience in data analysis, wireframing, and user journey mapping.</li> </ul> <div>Benefit:</div> <ul> <li>Two weekly holidays.</li> <li>Full subsidized lunch and snack facilities.</li> <li>Yearly salary review.</li> <li>Two festival bonuses.</li> <li>Professional development opportunities.</li> <li>A creative and collaborative work environment.</li> <li>Team hangout, participate in sports events (Table Tennis, Foosball and other indoor games).</li> <li>Health insurance benefit after completion 1 year.</li> <li>Long Service Benefit</li> </ul>

Business Analyst

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