operations manager

commercial manager

restaurant manager

area manager

assistant manager

night manager

Accor

<div><div>Company Description</div> 
&quot;Why work for Accor? 
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities. 
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS&quot;<div> 
Job Description</div> 
We are seeking an exceptional Night Manager to join our prestigious hotel in Dubai, United Arab Emirates. As a key member of our management team, you will play a crucial role in ensuring outstanding guest experiences and maintaining the highest standards of service excellence.<ul><li>
Assist the Room Divisions Manager and Assistant Front Office Manager in overseeing daily front desk operations and guest services</li><li>
Coordinate front desk activities to ensure exceptional customer service and smooth check-in/check-out processes</li><li>
Collaborate with the Room Divisions Manager and Assistant Front Office Manager in recruiting, training, and evaluating front desk team members</li><li>
Foster a positive team dynamic that empowers staff to consistently deliver superior guest service</li><li>
Provide ongoing coaching and support to maintain high operational standards</li><li>
Supervise reservation management, ensuring all special requests are accommodated</li><li>
Monitor guest satisfaction throughout their stay and proactively address any concerns</li><li>
Implement and promote the hotel's loyalty program</li><li>
Work closely with other departments such as Housekeeping, Food &amp; Beverage, and Security to ensure a seamless guest experience</li><li>
Assist in managing budgets and financial targets for the Front Office department</li><li>
Stay updated on local events and attractions to provide knowledgeable recommendations to guests</li></ul><div> 
Qualifications</div> 
<ul><li>
Bachelor's degree in Hospitality Management, Hotel Administration, or a related field</li><li>
Minimum of 3-5 years of experience in front office operations, with at least 2 years in a supervisory role in hospitality</li><li>
Exceptional communication and interpersonal skills, with a strong focus on customer service</li><li>
Demonstrated ability to lead, motivate, and develop a team</li><li>
Excellent problem-solving skills and ability to make quick decisions in high-pressure situations</li><li>
Strong attention to detail and superior organizational abilities</li><li>
Proficiency in hotel management software and property management systems</li><li>
In-depth knowledge of hospitality industry standards and best practices</li><li>
Familiarity with local culture, customs, and attractions in Dubai and the UAE</li><li>
Flexibility to work varying shifts, including weekends and holidays</li></ul><div> 
Additional Information</div> 
A wonderful property just 5 minutes away from Dubai Airport &amp; 250 meter from GGICO metro station.</div>

Night Manager

New Era Supermarket LLC

Job Summary: The Night Incharge is responsible for overseeing all night-shift operations, ensuring smooth workflow, staff coordination, safety, and proper closing procedures. The role requires strong leadership, attention to detail, and the ability to handle issues independently during night hours.Key Responsibilities:<ul><li>Supervise and manage night-shift staff to ensure all tasks are completed efficiently.</li><li>Monitor store operations, cleanliness, and product displays throughout the night.</li><li>Ensure accurate cash handling, cash balancing, and safe cash management.</li><li>Handle customer queries, complaints, and emergency situations professionally.</li><li>Maintain security and safety protocols, including monitoring cameras and preventing shoplifting.</li><li>Oversee receiving of goods (if applicable) and ensure proper storage and documentation.</li><li>Check expiry, damage, and stock levels; report shortages or issues to the manager.</li><li>Ensure compliance with company policies, standards, and operational guidelines.</li><li>Coordinate with the morning team for smooth handover of tasks and issues.</li><li>Prepare night-shift reports and submit them to management.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Night Incharge

1. Job PurposeTo supervise and manage all night operations of the supermarket, ensure smooth workflow, maintain store standards, and achieve sales and customer service targets during night shifts.2. Key ResponsibilitiesA. Store Operations<ul><li>Oversee all night shift activities and ensure smooth operations.</li><li>Ensure all departments (Grocery, Fresh Food, Chiller, Freezer, Non-Food, etc.) follow company SOPs.</li><li>Monitor receiving, stocking, facing, and FIFO/FEFO procedures.</li><li>Conduct night audits and ensure all sections are clean and well-organized.</li><li>Coordinate with security for safety and loss prevention.</li></ul>B. Staff Management<ul><li>Manage night-shift staff and assign daily duties.</li><li>Ensure punctuality, discipline, and performance of all employees.</li><li>Provide support, guidance, and quick problem resolution to staff.</li><li>Conduct briefings and update employees on daily tasks and priorities.</li></ul>C. Inventory &amp; Expiry Control<ul><li>Monitor stock availability and report shortages or damages.</li><li>Ensure accurate stock rotation (FIFO/FEFO).</li><li>Reduce expired and damaged items through proper checks.</li><li>Assist with inventory counts and daily stock verification.</li></ul>D. Customer Service<ul><li>Ensure excellent customer service during night operations.</li><li>Handle customer complaints and resolve issues immediately.</li><li>Maintain store cleanliness, hygiene, and safety standards.</li></ul>E. Sales &amp; Reporting<ul><li>Support in achieving daily and monthly sales targets.</li><li>Prepare and submit night-shift reports to the Store Manager.</li><li>Highlight operational issues, staff concerns, and maintenance needs.</li></ul>Job Type: Full-timePay: AED2,000.00 - AED2,500.00 per month

Night Incharge / Assistant Manager (Supermarket)

Atlantis the Royal

<div></div><div><div>Resort Assistant Manager (Night) 
(18561)</div> 
<div></div>

A part of Kerzner International, a global leader in luxury hospitality, Atlantis The Royal is the most ultra-luxury experiential resort in the world. 


Crafted by the world&rsquo;s leading designers, architects, and artists, it is a destination where everything has been designed to challenge the boundaries of imagination. Located on the crescent of the Palm Island, it features 760 Rooms, Suites, and Signature Penthouses with panoramic sea and skyline views. Guests experience impeccable service, Michelin-starred and celebrity chef dining, immersive wellness, and unforgettable moments at every turn. 


Behind this extraordinary destination are over 6,000 colleagues from 129 nationalities. Together, we foster a vibrant and inclusive culture where talent is nurtured, wellbeing is prioritized, and careers truly thrive. 
<div></div>
<div>
About The Role</div> 
<div></div>
<div>
As Resort Assistant Manager (Night) your main responsibilities will be to serve as relief for the Night Manager and oversee the smooth operations of the reception desk, lobby, bell services as well as coordinate and monitor guests&rsquo; arrival, departure and in-house experiences as per resort standards.</div> 
<div></div>
<div>
Key Duties and Responsibilities</div> 
<div></div>
<ul>
<li>Adhere to all Resort rules and regulations as per Service Standard Policies and procedures, and follow all communications briefed by the Front Office Manager</li>
<li>Attend Night Operations meeting</li>
<li>Work closely with security to maintain safety in the Hotel and be aware of all emergency procedures during night shift operation</li>
<li>Ensure guests are communicated with and assisted in an efficient, warm and professional manner by all team members.</li>
<li>Have full knowledge of all products and services provided by the resort and in the local area.</li>
<li>Attend and communicate operational status of the reception operation daily to the FOM &amp; Associate Director, Resort operation.</li>
<li>Resolve all pending PMs in timely manner.</li>
<li>Ensure all book out situations are handled in a diplomatic and professional manner ensuring future business from respective booked out guests.</li>
<li>Liaise with group sales for group&rsquo;s arrival.</li>
<li>Ensure a consistently high standard of presentation is maintained for both the department and the team members.</li>
<li>Ensure that all room allocation is done in timely manner.</li>
<li>Review VIP arrival&amp; Special events.</li>
<li>Liaise with housekeeping department for the daily arrival and departure preparation.</li>
<li>Actively review guest comments and feedback, communicate this with the team members and implement procedures to enhance guest satisfaction.</li>
<li>Conduct Annual Appraisals with all team members and ensure follow-up of targets for team members are being followed up and monitored.</li>
<li>Actively develop team member skills and performance through coaching and training.</li>
<li>Ensure daily shift handovers are conducted in a professional and constructive manner.</li>
<li>Regularly spot check duty shift checklists to ensure tasks are completed.</li>
<li>Review daily reports to ensure system is being maintained as per company policies and procedures.</li>
<li>Ensure all daily system closing procedures and reports are being completed as per resort standards.</li></ul> 
<div></div>
<div>
About You</div> 
<div></div>
<div>
We are looking for candidates with at least 2-3 years experience in a similar role. You should have Rooms Operation background in medium or large sized hotel/resort on supervisory or managerial level and be fully comfortable working night shifts. Ability to resolve conflict in a professional and diplomatic manner as well as resourcefulness in finding solutions while working closely with other hotel departments are necessary to succeed in this role. You should have excellent communication skills and be able to effectively communicate with all levels in the organization.</div> 
<div></div>

We offer a competitive, tax-free salary paid in UAE Dirhams (AED), alongside a wealth of benefits. These include generous food and beverage privileges, exclusive discounted rates at all Kerzner properties worldwide, comprehensive health insurance (with dental coverage), annual flights home, life insurance, an incentive program, and a variety of colleague wellness and social initiatives. 


With a strong emphasis on learning and development, colleagues at Atlantis enjoy access to world-class training, career mobility, and internal growth opportunities across the Kerzner portfolio - making this an ideal environment for ambitious individuals seeking a long-term, fulfilling career in luxury hospitality. Join the A-Team and discover the extraordinary.</div>

Resort Assistant Manager (Night)

City Seasons Dubai Hotel

Role Description<ul><li>To assume responsibility for all activities in the hotel in the absence of executive management.</li><li>To be fully aware of all activity within the hotel on a day to day basis.</li><li>To monitor the operation of all departments to ensure all operating standards are maintained.</li><li>To ensure that all public and back of house areas are maintained to the specified levels of cleanliness, maintenance, and presentation and to instigate appropriate action if this is not achieved.</li><li>To assist in maintaining a high level of security for both guest and hotel property.</li><li>To be fully conversant with all emergency procedures and pertinent local legislation.</li><li>To ensure all workstations are staffed correctly.</li><li>To meet, greet, escort and bid farewell to all VIP guests and endeavour to meet as many return guests on arrival and escort them to their room.</li><li>To effectively and efficiently handle and resolve all guests' complaints and problems in all areas of the hotel.</li><li>To pass on the comments, suggestions and recommendations of guests to department heads and the executive committee.</li><li>To ensure an accurate log is kept of all incidents of note occurring.</li><li>To be fully conversant with the hotel credit policies and to monitor all guests accounts in the absence of the credit manager.</li><li>To operationally assist all departments as may be required.</li><li>To ensure active and effective communication between all departments during the night and between the night shift staff and the day staff.</li><li>To carry out performance appraisals for all night front office staff.</li><li>To ensure regular inspections of all hotel areas are done at least once every evening.</li><li>To be fully trained in assistant duty manager duties and fully understand the hotel policies and procedures specially licensing laws.</li><li>Keep up to date with hotel emergency procedures.</li><li>Be aware of hotels outside contractors' specifications i.e. pest control, carpet maintenance or window cleaning.</li><li>To organise on a quarterly basis the &ldquo;early bird&rdquo; meeting for all night staff and executive management</li><li>To ensure that the daily sheet is prepared with all relevant and correct information, ready for the first morning shift.</li></ul>Operational<ul><li>To ensure a computer back-up is run every 2 hours.</li><li>To act as a member of the hotel fire emergency and evacuation team and be fully conversant with the procedures to follow in event of such an emergency.</li></ul>Financial<ul><li>To ensure accuracy and efficiency in posting all transactions and in the handling of all funds including cash, payment for city ledger, etc.</li><li>To balance the day&rsquo;s postings, receipts, cash and credit card payments to the computer print outs at the end of the shift and operate the computer with its automatic night audit system to produce balanced daily results.</li><li>To adhere to the emergency procedure in event of computer failure.</li><li>To handle the assignment of safe deposit boxes to in-house guests in accordance with the hotel&rsquo;s procedure.</li><li>To process foreign currency exchange and traveller cheque transactions for in-house guests.</li><li>To be conversant and comply with the hotel&rsquo;s credit policies.</li><li>To distribute sales and statistical reports to selected department and division heads.</li><li>To compile and audit records for follow up by the income auditor</li><li>To receive and check the accuracy of the night float before signing the float control book.</li><li>To avoid late charges and walk-outs and to inform night manager/front of house manager of any such occurrences</li><li>To assist with witnessing of remittance envelopes from the hotel&rsquo;s other departments and to record events accordingly.</li><li>To ensure all supplies are well stocked for the next day, and to do weekly order through Tahweel, ensuring that it is in line with the budget.</li></ul>About you:In order to be considered for this role you will have at least two years of working experience in a similar role in a luxury five-star hotel environment.You will have excellent written and spoken English skills, additional language is advantage. Knowledge of hotel operating systems is a must. Your experience in handling guest requests and exceeding their expectations would be regarded as essential.Should be able to quickly learn and adapt to a new work environment.Job Type: Full-time

Duty Manager

Accor Hotels

Overview Company Description"Why work for Accor?"We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit Do what you love, care for the world, dare to challenge the status quo! We are Heartists"Heartist" describes both our culture and who we are. Everything we do comes from the heart, and we're experts in what we do. Generous, attentive, and free, we ensure that everyone can come as they are, and feel like they belong. As one big team, we know that only together can we do amazing things!We believe that the world is more welcoming when we're connected. So that we see what we have in common, instead of what sets us apart.Life in MövenpickThe Place to Savour Life- We believe true hospitality is about turning small gestures into heartwarming moments.We enable our guests to Savour the flavor of life, balancing small indulgence with what's good for them- and good for the world. The Role The Role<ul><li>Under the guidance and supervision of the Front Desk Manager and / or the Night Manager, and within the limits of the established Accor and OSM (Operational Standards Manual), his/her responsibilities are to provide efficient, personalized, courteous and punctual service and to practice up-selling techniques. To work with a team spirit and to ensure that each guest leaves the property fully satisfied and with the wish to return back.</li><li>Must be thoroughly familiar with all Mövenpick corporate and local Operational Standards and ensure they are followed. He / She is responsible for supervising the operations at the front desk according to our hotel standards in order to ensure guest satisfaction under the control of the Rooms Division Manager in the accomplishment of their objectives. Must assist in accomplish obligations and goals as outlined below:</li></ul>Key Deliverables and ResponsibilitiesPlanning & Organizing:<ol><li>Coordinating purchasing for the front office departments with the finance team as per the hotel procedures</li><li>Plan and coordinate all move in and move out activity with and relevant departments</li><li>Adhere to and monitor departmental operating expenses as per departmental budget and forecast.</li><li>Review and monitor departmental work schedules, oversee that departmental payroll is in line with budgets.</li></ol>Operations:<ol><li>Prepare for daily arrivals in terms of room allocation, amenities and special requests of guests.</li><li>Announce VIP rooms to Housekeeping and F&B departments</li><li>Ensure VIP rooms are ready, checked and all in order prior arrival</li><li>Attend management morning briefing if needed/requested</li><li>Take responsibility of your shift & handle situations, ensure that reception team on shift is looked after and helped if needed</li><li>Register and process check in for all arrivals</li><li>Conduct daily briefing & ensure IQ standard is followed</li><li>Perform Check in & Check Out at the reception</li><li>Be part & lead in success of Circle M enrolment and assist to achieve the hotel target</li><li>Ensure Cherish program is mentioned in every briefing and collect daily comments from the team in order to achieve monthly target</li><li>Check online comments (TripAdvisor, etc.) and investigate issues then report to the manager</li><li>Ensure guest comments are investigated and reply back to guest accordingly</li><li>Assist in achieving Trust You targets</li><li>Attend guest requests and take action accordingly</li><li>Handle guest complaints and take action immediately to ensure satisfaction is delivered</li><li>Assist Hotel Manager on Duty when/if required</li><li>Accountable for cashiering duties, foreign exchange transactions, night audits tasks and settlement upon guests' departure.</li><li>Handle walk in counter reservation at all times and process call in reservation when room reservations section is closed.</li><li>Provide friendly smooth courteous service to guest and respond promptly to all requests and inquiries at all time.</li><li>Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.</li><li>Handle issuance of guest room key cards and ensure effective control for guest security.</li><li>Check Paymaster daily and give feedback RDM with action taken</li><li>Encourage rooms & breakfast upselling daily to the team and share result and feedback</li><li>Check Hotel situation, occupancy, functions, groups, MIPs</li><li>File daily reception report and documents systematically.</li><li>Give a proper training & induction for all new reception joiners and ensure Opera V9 is the PMS used in training</li><li>Maintain daily courtesy call sheet and share feedback/action with the manager</li><li>Attend Credit meeting when requested</li><li>Attend Revenue meetings when requested.</li><li>At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations.</li><li>Co-ordination and information with the Front Office, Housekeeping, F&B and especially with the General Manager regarding MIPs and VIPs.</li><li>To effectively handle all guest complaints concerning the Front Office in co-ordination with the Rooms Division Manager, taking corrective action to prevent recurrence and convert the guest into a repeat customer. Co-ordinate proper actions with other departments, informs General Manager.</li><li>Other duties as assigned.</li><li>Perform duties in a manner that respects Mövenpick Hotels & Resorts' Core Behaviours which are Trust, Relationship, Entrepreneurship and Drive.</li><li>Assist in Task Force Teams for new openings</li><li>Carry out any other reasonable task (which may not be stated here) as requested.</li><li>Attend and chair the daily briefings</li></ol>Generic Aspects on Hygiene / Personal Safety / Environment/Confidentiality:<ul><li>Ensure proper care of all equipment and furniture entrusted for Heartists use.</li><li>Be well-familiar with the hotel's policies and procedures, well-acquainted with the physical layout of the hotel and its premises and knowledgeable of the hotel's emergency procedures in regard to fire, medical, bomb threat, black-out and evacuation.</li><li>Knows the safety regulations and ensures their application & ensures the safety of people and property in the hotel.</li><li>Respects and ensures respect of the hotel's commitments to the "Environment Charter" of Accor program (saving energy, recycling, sorting waste etc).</li><li>Understands and strictly adhere to the Rules & Regulations established in the Heartists Handbook and the Hotel's policy on Fire, Hygiene, Health and Safety.</li><li>Ensure that confidential records and other confidential information are properly safeguarded and are not removed from the office.</li><li>Does not disclose any financial information or any other information of the Accor Hotels.</li></ul>Our ValuesOur values are our common language, they drive us every day. Embodied in and flowing through our Heartist program, a symbol of our identity and culture, these values are the bedrock that binds us to the Group. They perpetuate and spread -beyond professions, persons, countries and cultures- the sense of hospitality and service, our strength and nourishment of the Group's success worldwide.Guest PassionWe obsess over our customers. Our guests are the driver of our decisions and our actions. We put them first, we care for them. We go the extra mile for them. We enjoy doing it.Sustainable PerformanceWe believe that hospitality has the power to unlock a better tomorrow. We act for good to support & empower the communities in which we live and protect the planet that you visit.RespectWe are connected with the world, and to others. We enjoy the mix of cultures. We are proud of our differences. We put you first and we value you, whoever you are. We care for the planet.Spirit of ConquestOur guests are globetrotters, and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible, we have fun doing it.TrustHospitality is a team sport, and we're stronger when we trust and support each other. We believe in natural kindness, respect our differences and value all voices. We work as one team, to say what we do, and do what we say.InnovationWe dare to challenge the status quo. We embrace innovation and challenge ourselves to do things better and faster. We take risks, dream the impossible and Qualifications Diploma or Degree in Hotel Management Additional Information Strong interpersonal and problem solving abilities Fluency in English and Arabic, additional languages are a plus

Front Office Supervisor

USI Global Recruitment LLC

<div>
 
 
 Hiring: Front Office Manager / Assistant Front Office Manager / Night Duty Manager &ndash; Ireland
 
 
 
 We are recruiting for one of our prestigious clients in Ireland!
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (or equivalent)
 </li>
 <li>
 Minimum of 3 years&rsquo; managerial experience in reputable 4-star or 5-star hotels
 </li>
 <li>
 Strong leadership, communication, and operational management skills
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Attractive salary package
 </li>
 <li>
 Excellent benefits for the right candidate
 </li>
 </ul>
 
 
 
 
 For more details, please contact us immediately.
 
</div>

Hotel Manager

Explore 2618+ Night manager in Dubai this December. Find roles across top companies and apply now to boost your career.