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<div>
 
 
 About GMG
 
 
 
 
 
 
 GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG&rsquo;s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world&rsquo;s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are looking for a dynamic and results-driven
 
 Area Manager - Sports
 
 to oversee multiple retail outlets within the assigned area. The role holder will be responsible for ensuring maximum sales, profitability, operational excellence, and customer satisfaction, while maintaining brand standards across all stores.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Manage retail outlets to drive sales, profitability, and business growth.
 </li>
 <li>
 Deliver exceptional customer experience through effective stock management, visual merchandising, and store operations.
 </li>
 <li>
 Drive commercial KPIs (Conversion, UPT, AVB, Traffic) to maximize performance.
 </li>
 <li>
 Monitor market trends, trading patterns, and competitor activity to identify growth opportunities.
 </li>
 <li>
 Optimize resource deployment while controlling costs within budgets.
 </li>
 <li>
 Ensure timely execution of promotions, stock replenishment, and inventory control.
 </li>
 <li>
 Oversee staffing levels, training, and performance to build motivated, high-performing teams.
 </li>
 <li>
 Maintain compliance with company policies, employment laws, and health &amp; safety standards.
 </li>
 <li>
 Supervise new store openings, re-fits, and ensure smooth execution within set timelines.
 </li>
 <li>
 Provide regular product feedback and insights to senior management and buying teams.
 </li>
 </ul>
 
 
 
 
 
 Qualifications :
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any discipline.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 5&ndash;8 years of relevant experience, with at least 4 years in a supervisory role in retail operations
 </li>
 </ul>
 
 
 
 
 
 Technical &amp; Industry Skills
 
 
 <ul>
 <li>
 Strong industry expertise with product/category knowledge
 </li>
 <li>
 Proficiency in MS Office and related tools
 </li>
 <li>
 Strong numerical and analytical abilities
 </li>
 <li>
 Proven track record in driving sales and operational efficiency
 </li>
 </ul>
 
 
 
 
 
 Leadership &amp; People Skills
 
 
 <ul>
 <li>
 Strong leadership and people management capabilities
 </li>
 <li>
 Excellent customer orientation and service mindset
 </li>
 <li>
 Ability to train, motivate, and develop high-performing teams
 </li>
 </ul>
</div>

Area Manager

CONFIDENCIAL

<div>
 
 
 JOB PROFILE
 
 &nbsp;
 
 
 
 Job Title:
 
 Area Manager - UAE&nbsp;
 
 
 
 Department:
 
 Retail Operations&nbsp;
 
 
 
 Reports to:
 
 Operations Manager&nbsp;
 
 
 
 Direct Reports:
 
 Store Managers (8-12 locations)&nbsp;
 
 
 
 Territory:
 
 Defined UAE region (North, Central, or Western)&nbsp;
 
 
 
 Location:
 
 UAE-based (Dubai, Abu Dhabi, or Sharjah depending on territory)&nbsp;
 
 
 &nbsp;
 
 
 
 Job Purpose
 
 &nbsp;
 
 
 Lead, develop, and support store managers across your UAE territory to deliver exceptional customer experiences, achieve sales targets, and maintain operational excellence. You will be a visible, hands-on field leader who spends the majority of your time in stores coaching teams, driving performance, and ensuring consistent execution of brand standards.&nbsp;
 
 
 Working closely with the Operations Manager, you will receive regular coaching and support while maintaining day-to-day responsibility for your territory's commercial performance and operational compliance.&nbsp;
 
 
 
 
 
 
 Success Measures:
 
 Sales achievement, operational compliance scores, customer experience metrics, team development, and consistent brand execution across all locations in your territory.&nbsp;
 
 
 
 
 
 
 
 Key Responsibilities&nbsp;
 
 
 
 
 
 
 
 
 Store Leadership &amp; Performance Management (80% Field-Based)
 
 &nbsp;
 
 <ul>
 <li>
 Conduct regular store visits (minimum 4 days per week in stores)&nbsp;
 </li>
 <li>
 Coach and develop store managers to improve performance&nbsp;
 </li>
 <li>
 Hold store managers accountable for sales, service, and operational standards&nbsp;
 </li>
 <li>
 Conduct monthly 1-on-1 performance reviews with each store manager&nbsp;
 </li>
 <li>
 Provide real-time feedback and implement immediate improvements during visits&nbsp;
 </li>
 <li>
 Build strong relationships with store management teams&nbsp;
 </li>
 <li>
 Create positive, motivating environment that drives results&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Commercial Performance &amp; Sales
 
 &nbsp;
 
 <ul>
 <li>
 Drive sales performance across all stores to meet/exceed targets&nbsp;
 </li>
 <li>
 Analyse sales data and identify opportunities for improvement&nbsp;
 </li>
 <li>
 Implement promotional campaigns and seasonal initiatives effectively&nbsp;
 </li>
 <li>
 Ensure optimal product availability and merchandising standards&nbsp;
 </li>
 <li>
 Monitor competitor activity and market trends&nbsp;
 </li>
 <li>
 Work with store managers on local area marketing opportunities&nbsp;
 </li>
 <li>
 Manage store P&amp;L performance within budget parameters&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Operational Excellence &amp; Compliance
 
 &nbsp;
 
 <ul>
 <li>
 Ensure 100% compliance with company policies, procedures, and brand standards&nbsp;
 </li>
 <li>
 Conduct operational audits and implement corrective actions&nbsp;
 </li>
 <li>
 Maintain health and safety standards across all locations&nbsp;
 </li>
 <li>
 Oversee inventory management, stock control, and loss prevention&nbsp;
 </li>
 <li>
 Ensure proper utilisation of company systems (CUBES, reporting tools)&nbsp;
 </li>
 <li>
 Implement visual merchandising and store presentation standards&nbsp;
 </li>
 <li>
 Monitor and improve operational efficiency&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Team Development &amp; Recruitment
 
 &nbsp;
 
 <ul>
 <li>
 Develop store manager capabilities through structured coaching&nbsp;
 </li>
 <li>
 Identify training needs and create development plans&nbsp;
 </li>
 <li>
 Support recruitment and selection of store-level management&nbsp;
 </li>
 <li>
 Conduct induction and onboarding for new store managers&nbsp;
 </li>
 <li>
 Create succession planning for management positions&nbsp;
 </li>
 <li>
 Provide mentoring and career development guidance&nbsp;
 </li>
 <li>
 Foster culture of continuous learning and improvement&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Customer Experience
 
 &nbsp;
 
 <ul>
 <li>
 Ensure exceptional customer service standards across all stores&nbsp;
 </li>
 <li>
 Monitor customer feedback and implement improvements&nbsp;
 </li>
 <li>
 Drive product knowledge and educational toy expertise in teams&nbsp;
 </li>
 <li>
 Address customer complaints and escalations appropriately&nbsp;
 </li>
 <li>
 Ensure stores deliver brand promise consistently&nbsp;
 </li>
 <li>
 Create memorable shopping experiences for families&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Collaboration &amp; Communication
 
 &nbsp;
 
 <ul>
 <li>
 Attend weekly 1-on-1 coaching sessions with Operations Manager&nbsp;
 </li>
 <li>
 Participate in monthly business review meetings&nbsp;
 </li>
 <li>
 Collaborate with other UAE Area Managers to share best practices&nbsp;
 </li>
 <li>
 Work effectively with head office support teams (HR, Finance, IT, Marketing)&nbsp;
 </li>
 <li>
 Provide timely reporting on territory performance&nbsp;
 </li>
 <li>
 Escalate issues appropriately and seek support when needed&nbsp;
 </li>
 <li>
 Represent the field perspective in company initiatives&nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 
 
 
 Essential Requirements
 
 
 
 &nbsp;
 
 
 
 
 
 
 
 Experience &amp; Background
 
 &nbsp;
 
 
 &checkmark; 4-6 years multi-site retail management experience&nbsp;
 
 
 &checkmark; Proven track record managing store managers/supervisors&nbsp;
 
 
 &checkmark; Experience in fast-paced, customer-focused retail environment&nbsp;
 
 
 &checkmark; Strong commercial results and sales improvement achievements&nbsp;
 
 
 &checkmark;
 
 UAE retail experience essential
 
 &nbsp;
 
 
 &checkmark; Toys, fashion, lifestyle, or similar retail sectors preferred&nbsp;
 
 
 
 
 
 
 Leadership &amp; People Skills
 
 &nbsp;
 
 
 &checkmark; Strong coaching and mentoring capabilities&nbsp;
 
 
 &checkmark; Ability to build rapport and positive relationships quickly&nbsp;
 
 
 &checkmark; Performance management experience with constructive feedback approach&nbsp;
 
 
 &checkmark; Team development focus with track record of growing talent&nbsp;
 
 
 &checkmark; Comfortable managing people managers&nbsp;
 
 
 &checkmark; Motivational leadership style&nbsp;
 
 
 
 
 
 
 Commercial &amp; Operational Skills
 
 &nbsp;
 
 
 &checkmark; Strong commercial acumen and sales-driving ability&nbsp;
 
 
 &checkmark; Understanding of retail KPIs and performance metrics&nbsp;
 
 
 &checkmark; Experience managing store budgets and controlling costs&nbsp;
 
 
 &checkmark; Solid grasp of inventory management and loss prevention&nbsp;
 
 
 &checkmark; Attention to detail on operational compliance&nbsp;
 
 
 &checkmark; Practical problem-solving approach&nbsp;
 
 
 
 
 
 
 Communication &amp; Interpersonal
 
 &nbsp;
 
 
 &checkmark;
 
 Very good English
 
 (written &amp; verbal) - essential for reporting&nbsp;
 
 
 &checkmark; Comfortable presenting to groups and conducting training&nbsp;
 
 
 &checkmark; Ability to give constructive feedback effectively&nbsp;
 
 
 &checkmark; Strong listening skills and empathy&nbsp;
 
 
 &checkmark; Cross-cultural communication capability&nbsp;
 
 
 &checkmark; Professional presence representing the brand&nbsp;
 
 
 
 
 
 
 Technical &amp; Practical
 
 &nbsp;
 
 
 &checkmark; Proficiency in retail systems and MS Office&nbsp;
 
 
 &checkmark; Strong organisational skills managing multiple locations&nbsp;
 
 
 &checkmark; Valid UAE driving license&nbsp;
 
 
 &checkmark; Comfortable with regular travel across territory&nbsp;
 
 
 &checkmark; Ability to work flexible hours including weekends when required&nbsp;
 
 
 
 
 
 
 Personal Attributes
 
 &nbsp;
 
 
 &checkmark; Field-focused approach (energised by store visits, not desk work)&nbsp;
 
 
 &checkmark; Collaborative team player&nbsp;
 
 
 &checkmark; Receptive to coaching and feedback from Operations Manager&nbsp;
 
 
 &checkmark; Self-motivated with ability to work independently day-to-day&nbsp;
 
 
 &checkmark; Resilient and positive under pressure&nbsp;
 
 
 &checkmark; Genuine passion for retail and customer service&nbsp;&nbsp;
 
 
 
 
 
 
 Desirable Requirements
 
 &nbsp;
 
 <ul>
 <li>
 Experience working with international retail brands&nbsp;
 </li>
 <li>
 Understanding of franchise retail operations&nbsp;
 </li>
 <li>
 Previous exposure to toy retail or children's products&nbsp;
 </li>
 <li>
 Experience with UK retail standards&nbsp;
 </li>
 <li>
 Additional languages (Arabic) beneficial&nbsp;
 </li>
 <li>
 Formal retail management qualification&nbsp;
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 Key Performance Indicators
 
 
 
 &nbsp;
 
 
 
 
 Sales &amp; Commercial Performance
 
 &nbsp;
 
 <ul>
 <li>
 Sales achievement vs target (individual stores and territory total)&nbsp;
 </li>
 <li>
 Like-for-like sales growth&nbsp;
 </li>
 <li>
 Average transaction value and items per transaction&nbsp;
 </li>
 <li>
 Conversion rates and customer count&nbsp;
 </li>
 <li>
 Mystery shopper scores&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Operational Excellence
 
 &nbsp;
 
 <ul>
 <li>
 Operational compliance audit scores (target &gt;85%)&nbsp;
 </li>
 <li>
 Health and safety compliance&nbsp;
 </li>
 <li>
 Stock accuracy and shrinkage control&nbsp;
 </li>
 <li>
 Visual merchandising and store standards scores&nbsp;
 </li>
 <li>
 System utilisation and reporting accuracy&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Team Development
 
 &nbsp;
 
 <ul>
 <li>
 Store manager performance ratings&nbsp;
 </li>
 <li>
 Team retention rates in your territory&nbsp;
 </li>
 <li>
 Training completion rates&nbsp;
 </li>
 <li>
 Succession pipeline strength&nbsp;
 </li>
 <li>
 Employee engagement scores&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Customer Experience
 
 &nbsp;
 
 <ul>
 <li>
 Customer satisfaction scores&nbsp;
 </li>
 <li>
 Customer complaint resolution&nbsp;
 </li>
 <li>
 Brand standards consistency&nbsp;
 </li>
 <li>
 Net Promoter Score (NPS)&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Personal Effectiveness
 
 &nbsp;
 
 <ul>
 <li>
 Store visit completion (minimum 5 days/week in field)&nbsp;
 </li>
 <li>
 Report submission timeliness and quality&nbsp;
 </li>
 <li>
 Responsiveness to Operations Manager guidance&nbsp;
 </li>
 <li>
 Collaboration with other AMs and head office&nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Reporting &amp; Accountability
 
 &nbsp;
 
 
 
 
 
 
 Daily
 
 &nbsp;
 
 <ul>
 <li>
 Store visit reports documenting observations, actions, and follow-ups&nbsp;
 </li>
 <li>
 Real-time communication of critical issues to Operations Manager&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Weekly
 
 &nbsp;
 
 <ul>
 <li>
 Territory performance summary with key metrics&nbsp;
 </li>
 <li>
 1-on-1 coaching session with Operations Manager&nbsp;
 </li>
 <li>
 Update on actions from previous week&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Monthly
 
 &nbsp;
 
 <ul>
 <li>
 Comprehensive business review for territory&nbsp;
 </li>
 <li>
 Store manager 1-on-1 performance reviews (all stores)&nbsp;
 </li>
 <li>
 Development plan updates for each store manager&nbsp;
 </li>
 <li>
 Cost and budget review&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Quarterly
 
 &nbsp;
 
 <ul>
 <li>
 Territory strategic review with Operations Manager&nbsp;
 </li>
 <li>
 Talent and succession planning update&nbsp;
 </li>
 <li>
 Major initiatives and improvement projects review&nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Working Arrangements
 
 &nbsp;
 
 
 
 
 
 
 Time Allocation:
 
 &nbsp;
 
 <ul>
 <li>
 80% field-based (store visits, coaching, operational support)&nbsp;
 </li>
 <li>
 20% office/home-based (reporting, planning, meetings)&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Typical Week:
 
 &nbsp;
 
 <ul>
 <li>
 Tuesday-Saturday: Store visits across territory&nbsp;
 </li>
 <li>
 Monday: Office work, reporting, 1-on-1 with Operations Manager&nbsp;
 </li>
 <li>
 Occasional weekends during peak periods&nbsp;
 </li>
 </ul>
 
 
 
 
 
 Travel:
 
 Regular travel across assigned territory (daily commute to different stores)&nbsp;
 
 
 
 
 
 
 Hours:
 
 Full-time with flexibility for store trading hours and peak periods&nbsp;
 
 
 
 Base Location:
 
 Will be assigned based on territory (Dubai/Abu Dhabi)&nbsp;
 
 
 &nbsp;
 
 
 
 Territory Structure
 
 &nbsp;
 
 
 Your territory will typically include:&nbsp;
 
 
 
 Store Portfolio:
 
 &nbsp;
 
 <ul>
 <li>
 8-12 retail locations (mix of The Entertainer and Early Learning Centre)&nbsp;
 </li>
 <li>
 Various store formats (mall locations, concessions)&nbsp;
 </li>
 <li>
 Different trading characteristics and performance levels&nbsp;
 </li>
 </ul>
 
 
 Geographic Scope:
 
 &nbsp;
 
 <ul>
 <li>
 Concentrated within one UAE region for manageable travel&nbsp;
 </li>
 <li>
 Mix of high-performing and development stores&nbsp;
 </li>
 <li>
 Variety of mall environments and customer demographics&nbsp;
 </li>
 </ul>
 
 
 Team Structure:
 
 &nbsp;
 
 <ul>
 <li>
 Each store has Store Manager + Supervisors + Sales Associates&nbsp;
 </li>
 <li>
 You manage the Store Managers directly&nbsp;
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Package
 
 &nbsp;
 
 
 
 Salary : based on experience
 
 
 
 
 Bonus : Monthly performance-based bonus scheme&nbsp;
 
 
 
 
 Benefits:
 
 &nbsp;
 
 <ul>
 <li>
 Health insurance&nbsp;
 </li>
 <li>
 30 days annual leave&nbsp;
 </li>
 <li>
 Annual return flight home&nbsp;
 </li>
 <li>
 End of service gratuity (UAE Labour Law)&nbsp;
 </li>
 <li>
 Car allowance or fuel reimbursement&nbsp;
 </li>
 <li>
 Company mobile phone&nbsp;
 </li>
 </ul>
 
 
 Employment Type:
 
 Permanent, full-time&nbsp;
 
 
 
 Location:
 
 UAE (specific base location confirmed based on territory assignment)&nbsp;
 
 
 
 
 
 This role offers the opportunity to lead a retail territory with strong support and development, working as part of a collaborative team while having day-to-day autonomy in the field.
 
 &nbsp;
 
 
 &nbsp;
 
</div>

Area Manager - UAE

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2><div>
Amazon strives to be Earth&rsquo;s best employer, and our Learning Managers help us achieve that goal by providing rewarding career opportunities to everyone who joins us. In this role, you&rsquo;ll work across multiple sites, ensuring our people are getting the training and development they need. By making sure our employees are always improving their skills, you will also make an impact on the experience of our customers around the world.
 
 
Key job responsibilities 
Employee Development: 
<ul><li>Foster the development and growth of Amazon employees (i.e., mentoring, teaching, etc.).</li><li>Implement and execute training programs for associates, managers, trainers and others (i.e., participating in and conducting needs analysis, skills development classes, cross-training, etc.).</li><li>Facilitate orientation and training classes; communicate policies and procedures to managers and new employees as needed.</li><li>Ensure that the Learning Department creates/updates accurate and useful information for Training schools, PMVs, SJIs, and other training aids/visuals.</li><li>Actively seek, clarify and understand information from Operations and Area Managers that leads to an understanding and ownership of Trans performance goals and required YOY improvements. Provide training assistance where necessary in order to achieve these goals. Fully understand workflow, daily production goals and reports used to drive the business.</li><li>React quickly and efficiently to production imperatives, scheduling conflicts and network-wide roll outs.</li><li>Ensure and drive best practices standardization across all departments and sites.</li><li>Ensure network standard training programs are implemented and consistently utilized as required in the fulfillment center.</li></ul> 
Execution &amp; Analysis: 
<ul><li>Ensure that training is tracked and recorded, including progress and skill sets.</li><li>As needed, manage grant proposals including implementation, tracking and relationship management.</li><li>Create, manage and update training content and associate compliance audits.</li><li>Administer methods for gathering and tracking training metrics.</li><li>Analyze and understand data to suggest improvements for training and operations.</li><li>Track and communicate Learning Department goals, assignments and progress locally and at a network level.</li><li>Take ongoing responsibility for ensuring that the First, Middle and Last Mile Transportation is operating safely and take immediate action to correct where necessary.</li><li>Owner of PIT Training Program and maintains proper documentation related to PIT certification.</li></ul> 
About the team 
The Learning Area Manager is an active member of the Fulfillment Center Operations Learning team, driving and supporting network-wide initiatives. Successful candidates will have a creative, true hands-on approach to execute the day to day actions ensuring daily and weekly compliance is met and data-driven, analytical thinking skills. In addition, effective presentation and persuasion skills are a must. This role requires the ability to influence without authority. 
Furthermore, the role will partner very closely with Operations and there will be a requirement to understand the warehouse process operation. Execution skills are a must in being able to deliver daily coaching to support the development of our warehouse associates. The role will be based in our Fulfillment Center, in a fast-paced consumer goods environment.
</div><h2 class="jobSectionHeader">BASIC QUALIFICATIONS</h2><ul><li>2+ years of employee and performance management experience</li><li>Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience</li><li>Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>1+ years of performance metrics, process improvement or lean techniques experience</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Learning Area Manager

Amazon

<div>
 
 Description
 
 
 
 When you join Amazon as an Area/Shift Manager, you&rsquo;ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands-on role, you&rsquo;ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team&rsquo;s approach to drive productivity, you&rsquo;ll also work closely with your colleagues to address challenges, which means no two days will be the same.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Promote a culture of safety and wellbeing
 </li>
 <li>
 Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
 </li>
 <li>
 Support and lead a team and handle administrative work alongside building and supporting a strong team culture
 </li>
 <li>
 Analyse performance and suggest process improvements to optimise work and improve customer service
 </li>
 <li>
 Collaborate with other managers to standardise shift processes
 
 
 </li>
 </ul>
 A day in the life
 
 
 You&rsquo;ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You&rsquo;ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks like individual escalations, process improvement work and wide-scale operational contingency planning.
 
 
 Being a key part of the operations team involves working with colleagues in other teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of performance metrics, process improvement or lean techniques experience
 </li>
 <li>
 Bachelor's degree or equivalent
 </li>
 <li>
 Speak, write, and read fluently in English
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 1+ years of employee and performance management experience
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Q-Express Documents Transport
 
 
 Job ID: A3064479
</div>

Area Manager, Amazon Now

Seddiqi Holding

<div>
 
 Seddiqi Holding is a Family-owned and managed company with a unique, diversified portfolio of businesses and brands across numerous sectors. The business includes Ahmed Seddiqi, Seddiqi Properties, Swiss Watch Services and Mizzen.
 
 
 
 
 
 We are looking for an experienced and enthusiastic
 
 Area Manager with beauty background
 
 , who will grow the brand, ensure the delivery of exceptional operational, commercial, and customer service standards throughout multiple boutiques, drive sales through the performance and development of Boutique Managers and the Sales Team, and support the strategic expansion into Qatar and Kuwait, assuming responsibility for the successful establishment and ongoing operation management of these new markets.
 
 
 
 
 
 
 Brand
 
 - Aesop
 
 
 
 Location
 
 - Dubai
 
 (with frequent travel to Kuwait, Qatar)
 
 
 
 
 
 
 
 KEY ACCOUNTABILITIES
 
 
 
 
 Sales Management
 
 
 <ul>
 <li>
 Develop strategies for the assigned location and individual boutiques in collaboration with Boutique Managers to increase boutique traffic; optimize profitability; develop high potential customers; Promote brand awareness, establish market/boutique presence, and capture competitive market share and monitor the implementation of these strategies within the location.
 </li>
 <li>
 Lead the Boutique Managers to drive and maximize sales performance of the boutiques, consistently achieving the overall sales budget objectives while ensuring operational integrity and monitoring monthly profitably.
 </li>
 <li>
 Analyze the monthly performance of the boutiques within the assigned location, reporting current business trends to cover every aspect of the portfolio of boutiques and competitor performance to ensure an increase in market share.
 </li>
 </ul>
 
 
 
 
 
 Customer Experience
 
 
 <ul>
 <li>
 Coordinates with principals to provide brand training tools and guidelines to the sales team to help ensure brand integrity, consistency, and compliance.
 </li>
 <li>
 Responsible for ensuring alignment across all assigned markets including operational standards, visual merchandising, marketing initiatives, and customer experience to ensure consistency and excellence across locations.
 </li>
 <li>
 Works with the respective Boutique Managers to ensure that all boutiques within the location deliver an exceptional customer service experience and create memorable moments by exceeding expectations, building meaningful and lasting customer relationships and increasing and retain customer loyalty
 </li>
 <li>
 Monitor the relationships with influencers and VICs during their visits to the boutiques and feedback to key stakeholders
 </li>
 <li>
 Resolves customer complaints when escalated from Boutique Managers and responds with corrective plans in a timely manner.
 </li>
 <li>
 Lead and support Company driven local events and product launches, ensuring customer attendance and sales results are met.
 </li>
 <li>
 Conduct regular market visits to Shop-in-Shop locations and ensure proper brand exposure and overall alignment with brand guidelines, identify opportunities for improvement to strengthen brand presence.
 </li>
 </ul>
 
 
 
 
 
 Inventory Management
 
 
 
 
 
 <ul>
 <li>
 Consolidates &amp; analyzes sales reports on monthly basis, liaises with the Head of Retail to maximize stock potential and devises action plans with corrective measures.
 </li>
 <li>
 Analyzes current and future customer requirements by consolidating reports on product performance, buying trends and customer needs and provides input to the brand management team and Retail Management team.
 </li>
 </ul>
 
 
 
 
 
 Operation Management
 
 
 
 
 
 <ul>
 <li>
 Act as the subject matter expert on retail SOPs and company processes, educate and guide Boutique Managers to ensure common understanding and compliance.
 </li>
 <li>
 Responsible for the operational planning, coordination, and execution of new store openings, ensuring all locations are launched in alignment with brand standards, timelines, and business objectives.
 </li>
 <li>
 Recommend to the Head of Retail process improvements to Retail SOPs to increase efficiency and compliance.
 </li>
 <li>
 Conducts regular audits in all boutiques to ensure SOPs and standards are being implemented consistently.
 </li>
 <li>
 Ensures adherence to compliance requirements in all areas of operational activity, to all Company policies &amp; procedures, controls &ndash; mainly in relation to Health &amp; Safety, Audit Compliance, Loss Prevention, Security, Maintenance, and cash.
 </li>
 <li>
 Work with cross-functional teams in HQ like human resources, IT, procurement, logistics, retail projects, facility management, security, etc.to support the boutique's operations.
 </li>
 <li>
 Act as the custodian of incident management and ensure operational incidents are reported through the appropriate channels and is followed through for final resolution and appropriate action in coordination with relevant stakeholders
 </li>
 </ul>
 
 
 
 
 
 People Management
 
 
 <ul>
 <li>
 Monitors and ensures effective allocation of staff resources and scheduling across different locations to drive sales and provide excellent customer service.
 </li>
 <li>
 Create and maintain a positive and professional team environment that fosters trust, integrity and superior performance standards, leading by example.
 </li>
 <li>
 Works with the Boutique Managers to develop effective communication channels, monitor the implementation of daily boutique briefings, and communicate current business trends and relevant brand updates.
 </li>
 <li>
 Provide ongoing training and development to the Boutique Managers in relevant areas.
 </li>
 <li>
 Set retail KPIs, in coordination with the Head of Retail and cascade them to the team. Monitor teams&rsquo; performance against KPIs. Jointly with HR and boutique managers, ensure that trends of underperformance are formally addressed with clear and documented performance improvement plans.
 </li>
 <li>
 Work with the Boutique Managers to identify team members with potential for development and growth and work closely with HR on practical development plans.
 </li>
 <li>
 Model the brand image through grooming standards per the AS&amp;S grooming standards.
 </li>
 <li>
 Conduct monthly sessions with Boutique Managers to review performance and provide constructive, timely feedback.
 </li>
 <li>
 Ensure the integration and training of new joiners and the completion of the necessary reviews as per company guidelines.
 </li>
 <li>
 Work with the boutique managers and HRBP on all employee relations matters. Ensure employee-related incidents are reported in a timely manner for investigation and resolution.
 </li>
 </ul>
 
 
 
 
 
 In order to be successful in this role, you should have:
 
 
 <ul>
 <li>
 5+ years job related experience in beauty retail.
 </li>
 <li>
 Previous experience in Kuwait on the similar role is mandatory.
 </li>
 <li>
 Bachelor's degree or equivalent in Business, Marketing or any other related field.
 </li>
 <li>
 Extensive knowledge of Luxury beauty market trends and best practices.
 </li>
 <li>
 Previous experience in building, motivating and coaching large retail teams.
 </li>
 <li>
 Strong project management skills with ability to follow through and prioritize.
 </li>
 <li>
 Willing to travel frequently across assigned markets.
 </li>
 <li>
 Extensive knowledge of Retail SOPs and best practices.
 </li>
 <li>
 Understanding of UAE, Qatar and Kuwait market.
 </li>
 <li>
 Excellent Communication skills.
 </li>
 <li>
 Fluent in English, Arabic is preferred.
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 
 
 
 
 As the GCC's key player in luxury retail, we will provide you with an outstanding working environment, exciting career opportunities, along with competitive compensation schemes, a top tier health insurance plan, and exclusive employee discounts.
 
 
 
 
 
 The key to our success is the team that works here - and we reward and celebrate success,
 
 
 
 
 
 
 What&rsquo;s next?
 
 
 
 
 
 
 If you&rsquo;re proud of your past successes, but your future excites you more then let us be a part of your future - Apply Now!
 
 
 
 
 
 
 
 NOTE -
 
 
 
 Only shortlisted applicants will be contacted. Please accept our utmost appreciation for your interest in joining Seddiqi Holding.
 
 
 
 
</div>

Area manager - Aesop

Saint Laurent

<div>
 
 
 
 Summary
 
 
 
 ABOUT SAINT LAURENT
 
 
 Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury pr&ecirc;t-&agrave;-porter in a 1966 collection called &lsquo;Rive Gauche&rsquo;, synonymous with youth and freedom. This shift represented a first critical step in the modernization of fashion and revolutionized the socio-cultural landscape.
 
 In 1999, the luxury goods division of the Kering Group acquired Yves Saint Laurent and, under the creative direction of Anthony Vaccarello since April 2016, continues to position the house at the summit of the luxury universe.
 
 Today, Saint Laurent collections include women&rsquo;s and men&rsquo;s ready-to-wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.
 
 
 
 Job Description
 
 
 
 ROLE
 
 
 This position is a key to lead the retail team and manage all retail stores in Middle East. Setting principles and guidelines to Store Directors and ensure an optimal and motivating work climate. Formulate and implement policies, strategies, and business development plans of the store to achieve or exceed sales and profits objectives.
 
 
 MISSION
 
 
 <ul>
 <li>
 
 Define business strategy in line with corporate strategy and adapted to local market.
 
 </li>
 <li>
 
 Develop a customer strategy for Middle East.
 
 </li>
 <li>
 
 Manage local business plans to ensure the short, mid and long-term profitable growth of the brand.
 
 </li>
 <li>
 
 Formulate monthly/annual sales forecasts as to facilitate planning and improvement of P&amp;L
 
 </li>
 <li>
 
 Review operational records and reports to project sales and determine profitability
 
 </li>
 <li>
 
 Manage CRM team, with strategic direction on Clients relationship, Seasonal events and Mall collaboration
 
 </li>
 <li>
 
 Supervise Operation team to ensure the correct application and implementation of corporate guidelines and procedures.
 
 </li>
 <li>
 
 Lead the retail team to identify potential product needs, customers service and provide timely coaching to ensure the teams are able to meet and exceed the requirements of their roles
 
 </li>
 <li>
 
 Manage and coach the store managers to enable them to develop the business and the team.
 
 </li>
 <li>
 
 Motivate retail staff and create the environment to boost performance and team cooperation.
 
 </li>
 <li>
 
 Monitor and review performance of retail and store team, identifying staff performance improvement of KPIs and career development.
 
 </li>
 <li>
 
 Maintain positive customer relations to develop customers&rsquo; loyalty
 
 </li>
 <li>
 
 Collaborate with different departments to organize staff training, promotional, visual presentation and development programs for store staff in compliance with corporate standard, policies and procedures
 
 </li>
 <li>
 
 Manage and oversee the daily store operations such as sales, expense control, staff recruitment, training, inventory management, security and safety, etc.
 
 </li>
 <li>
 
 Regularly report to the GM for sales performance, store activities, inventory situations and important issues, etc.
 
 </li>
 <li>
 
 Evaluate market opportunities and assure the project management of new stores opening/ relocation/renovation
 
 </li>
 <li>
 
 Perform other related ad hoc tasks and projects when necessary.
 
 </li>
 <li>
 
 Propose relocation, expansion, and opening projects.
 
 </li>
 <li>
 
 Build &amp; maintain good relationship with landlords. Negotiate the terms of the project.
 
 
 
 </li>
 </ul>
 PROFILE
 
 
 <ul>
 <li>
 
 Degree holder in Business or related discipline
 
 </li>
 <li>
 
 Minimum 10+ retail experience with 5 years multi-store or store network management
 
 </li>
 <li>
 
 Commercially astute and proficient in managing retail P&amp;L
 
 </li>
 <li>
 
 Proven track records, strategic and results-driven with strong leadership abilities to motivate team
 
 </li>
 <li>
 
 Excellent analytical, interpersonal, communication and negotiation skills
 
 </li>
 <li>
 
 Proficiency in Microsoft Office especially Excel and Word
 
 </li>
 <li>
 
 Excellent command of English highly preferred.
 
 
 
 </li>
 </ul>
 
 Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms &ndash; gender, age, nationality, culture, religious beliefs and sexual orientation &ndash; enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background.
 
 
 
 
 Job Type
 
 
 
 Regular
 
 
 
 Start Date
 
 
 
 2025-10-01
 
 
 
 Schedule
 
 
 
 Full time
 
 
 
 Organization
 
 
 
 LUXURY FASHION GULF L.L.C.
</div>

SAINT LAURENT Retail Area Manager

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