sales manager

executive assistant

receptionist

executive secretary

maintenance supervisor

office manager

Maximus KSA | ماكسيموس السعودية

<div>
 <p>
  Are you an experienced Office Manager with a passion for creating welcoming, professional, and well-run environments? Join our team at Maximus KSA and play a key role in ensuring the smooth operations of our site offices.
 </p>
 <p>
  As an Office Manager, you&rsquo;ll be at the heart of our branch operations, making sure beneficiaries feel welcomed, facilities are maintained to the highest standard, and teams are supported to deliver exceptional service every day.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Lead and support office staff, including administrators, assistants, and cleaners.
  </li>
  <li>
   Ensure beneficiaries receive excellent customer service from the moment they arrive.
  </li>
  <li>
   Oversee daily timetables for assessments, training, and events.
  </li>
  <li>
   Coordinate meetings, conferences, and branch activities.
  </li>
  <li>
   Manage facilities, office supplies, vendors, and service providers.
  </li>
  <li>
   Liaise with IT, Finance, and Marketing teams to ensure smooth branch operations.
  </li>
  <li>
   Maintain compliance with company policies, health &amp; safety standards, and safeguarding procedures.
  </li>
  <li>
   Foster a culture of professionalism, teamwork, and continuous improvement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We&rsquo;re Looking For
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Education
   </strong>
   : Minimum Diploma in Business Administration (or related field).
  </li>
  <li>
   <strong>
    Experience
   </strong>
   : Proven track record as an Office Manager or in a similar administrative role. Experience in reception and facilities management is essential.
  </li>
  <li>
   <strong>
    Skills
   </strong>
   :
  </li>
  <li>
   Strong organizational, time management, and multitasking abilities.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Advanced MS Office skills (especially Excel).
  </li>
  <li>
   Problem-solving mindset with strong attention to detail.
  </li>
  <li>
   Ability to work independently and collaboratively in a fast-paced environment.
  </li>
  <li>
   <strong>
    Attributes
   </strong>
   : Customer-focused, reliable, professional, and passionate about serving the community.
  </li>
 </ul>
 <p>
 </p>
</div>


Office Manager

Giza Systems EG

<div><h4 class="jobSectionHeader"><b>Job Description</b></h4>
<p></p><div><p><i>The Office Manager will be responsible for overseeing and coordinating all administrative functions to ensure smooth daily operations within VAS. The role involves managing office supplies, handling travel arrangements, supporting hospitality and general procurement, and acting as a liaison with internal departments and external service providers.</i></p>
<ul>
<li>Serve as the liaison between VAS staff and supporting departments (HR, Finance, Marketing, Travel Office, PR),</li>
<li>Acting as the single point of contact (SPOC) on behalf of the CEO for all RFPs, registrations, and applications with partners/vendors.</li>
<li>Communicate requests, approvals, and confirmations in a timely and professional manner.
</li><li>Manage the administrative team and all the related to attendance, vacation plans &amp; reports.
</li><li>Support HR in coordinating onboarding logistics for new employees (workspace setup, office access, supplies).</li>
<li>Provide administrative support to the CEO and management team as required.
</li><li>Manage the procurement of office supplies, hospitality items, and general stationery.
</li><li>Track budgets for admin-related expenditures and highlight variances to management.</li>
<li>Ensure timely settlement of office supply expenses with Finance by submitting invoices and approvals.
</li><li>Monitor the overheads expenses across departments actual vs. budget.</li>
<li>Coordinate the business card issuance process, including collecting requests, validating with HR, submitting to Marketing, and handling urgent requests directly with the print house and Finance.
</li><li>Ensure compliance with company policies in document handling.</li>
<li>Verify all travel forms, approvals, and supporting documents before submission to the Travel Office.
</li><li>Act as a point of contact with Giza Systems Travel Office, Giza Arabia, and PR representatives to ensure proper processing of bookings and visas.
</li><li>Process and manage travel requests, including flights, accommodations, visa issuance, and car rentals.</li>
<li>Communicate travel confirmations, tickets, and accommodation details to employees.</li>
<li>Monitor invoices received from travel agencies, validate services, and process payments with Finance.</li>
<li>Respond to client inquiries, referring them to the appropriate person concerned.</li>
</ul></div><p></p>
<h4 class="jobSectionHeader"><b>Personal Skills</b></h4>
<p></p><div><ul><li>Bachelor&rsquo;s degree in business administration, Management, or related field.</li>
<li>5 years of proven experience in office management, administration, or executive support.</li>
<li>Strong organizational and multitasking skills with attention to detail.</li>
<li>Excellent written and verbal communication skills in English and Arabic.</li>
<li>Proficiency in MS Office (Excel, Outlook, Word, PowerPoint).</li>
<li>Ability to handle confidential information with discretion.</li>
<li>Experience in coordinating with multiple stakeholders and managing workflows.</li>
</ul></div><p></p>
<h4 class="jobSectionHeader"><b>Technical Skills</b></h4>
<p></p><div><ul><li>Strong interpersonal and communication skills.
</li><li>Problem-solving and decision-making ability.
</li><li>Proactive and resourceful in handling urgent requests.
</li><li>Financial awareness for handling petty cash and invoice settlements.
</li><li>Time management and ability to prioritize tasks effectively.</li></ul></div><p></p>
<h4 class="jobSectionHeader"><b>Education</b></h4>
<div><p>Bachelor&rsquo;s degree in business administration, Industrial Management, or a related field.</p></div></div><p></p>
<br><div><h4 class="jobSectionHeader"><b>Job Details</b></h4>
<div><div>Job Location</div>
<div>Riyadh, Saudi Arabia</div>
</div><div><div>Company Industry</div>
<div>IT Services</div>
</div><div><div>Company Type</div>
<div>Employer (Private Sector)</div>
</div><div><div>Job Role</div>
<div>Administration</div>
</div><div><div>Employment Status</div>
<div>Full time</div>
</div><div><div>Employment Type</div>
<div>Employee</div>
</div><div><div>Job Division</div>
<div>VIS<br>
General</div></div></div>
<br><div><h4 class="jobSectionHeader"><b>Preferred Candidate</b></h4>
<div><div>Career Level</div>
<div>Mid Career</div>
</div><div><div>Years of Experience</div>
<div>Min: 5 Max: 10</div>
</div><div><div>Residence Location</div>
<div>Saudi Arabia</div>
</div><div><div>Nationality</div>
<div>Saudi Arabia</div>
</div><div><div>Degree</div>
<div>Bachelor's degree</div></div></div>

SEDER GROUP

<div>
 <ul>
  <li>
   Attend executive meetings, prepare detailed agendas, document minutes accurately, and ensure timely follow-up on action items.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Efficiently manage and optimize the executive&rsquo;s calendar, appointments, and travel schedules.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Serve as the primary liaison between the executive and internal/external stakeholders, ensuring clear, professional, and timely communication.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Oversee visitor reception, respond promptly and professionally to inquiries, and manage all incoming communications including calls and emails.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Review and prioritize correspondence, draft and dispatch appropriate responses, and escalate specialized matters to relevant departments with follow-up to resolution.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Facilitate seamless information flow to support decision-making processes and monitor execution of directives from the executive office.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Coordinate the preparation of comprehensive reports, presentations, and briefing materials as required by the executive.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Manage office resources, including budget oversight and vendor relations, to maintain operational efficiency.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Promote effective cross-departmental communication and collaboration to support organizational objectives.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Assist in planning and coordinating corporate events, conferences, and executive travel logistics.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Monitor deadlines rigorously, ensure accountability, and drive timely completion of all assigned tasks.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Uphold strict confidentiality and demonstrate the highest standards of professionalism and integrity at all times.
  </li>
 </ul>
</div>


CEO Office Manager

Radisson Hotel Group

<div><b>Company Description</b><p><br>
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group&rsquo;s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.<br>
<br>
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.</p><b><br>
Job Description</b><p><br>
Is making every moment matter your true passion? Join us At Radisson Hotel Group, where delivering memorable moments is not just a skill but a heartfelt commitment. Ready to turn every check-in and check-out into an unforgettable experience?</p><p>
We are currently seeking a <b>Front Office Manager</b> to join our vibrant team. At Radisson Hotel Group, we are in search of individuals who go beyond the resume &ndash; those with character, skills, talents, and a passion for creating memorable experiences.</p><p>
As the <b>Front Office Manager</b>, you bring an unmatched level of dedication, a focus on delivering exceptional service, and a genuine passion for creating positive guest experiences to our dynamic Front Office Team.</p><p>
Our <b>Front Office Managers</b> love the hustle and bustle of life! It&rsquo;s not just about check-in and check-out. It&rsquo;s about everything in-between.</p><ul><li>
You will manage our front office team and lead by example, ensuring all aspects of the guest journey and experience are delivered to the highest level.</li><li>
You will exude patience, empathy and have the personality to host the show, whilst managing budgets and inventory</li><li>
As an integral part of the management team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department.</li></ul><br>
<b>
Qualifications</b><br>
<ul><li><b>
Exceptional customer service: Proven ability to drive guest satisfaction and handle complaints with a professional demeanor.</b></li><li><b>
Communication skills:</b> Clear and effective verbal and written communication with guests, staff, and other</li><li>
departments.</li><li><b>
Leadership abilities:</b> Experience of managing and motivating a team of front desk staff.</li><li><b>
Organizational skills:</b> Ability to manage multiple tasks and prioritize work in a fast-paced environment.</li><li><b>
Problem-solving skills:</b> Identify and resolve issues that arise at the front desk.</li><li><b>
Time management:</b> Effective scheduling of staff and managing workflow.</li><li><b>
Staff training:</b> Experience of overseeing the training and development of your team.</li><li><b>
Knowledge of Front Desk operations:</b> Solid understanding of check-in/check-out procedures, reservation</li><li>
management and guest billing.</li><li><b>
Adaptability:</b> Flexibility to handle unexpected situations and changing priorities.</li></ul><br>
<b>
Additional Information</b><p><b><br>
Why Join Radisson Hotel Group?</b></p><p><b>
Live the Magic of Hospitality - </b>Be part of a team that creates <b>exceptional experiences and memorable moments</b> every day. Let your <b>Yes I Can!</b> spirit shine as you bring hospitality to life.</p><p><b>
Build a Great Career - </b>No matter your background or experience, we invest in your <b>growth, learning, and career development</b>&mdash;helping you reach your full potential.</p><p><b>
Experience the Team Spirit - </b>Join a workplace that&rsquo;s <b>inclusive, fun, and meaningful</b>. We celebrate diversity, support one another and foster a sense of belonging through our <b>Employee Resource Groups and inclusion initiatives</b>.</p><p><b>
Lead with Your Ambition - </b>Your ideas, passion and drive matter! We empower you to <b>make a difference</b>&mdash;in hospitality, your community and beyond.</p><p><b>
Enjoy Global &amp; Local Perks - </b>No matter where you&rsquo;re located, you&rsquo;ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you&rsquo;ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!</p><p><b>
Join us in shaping the future of hospitality!</b> If you&rsquo;re ready to <b>bring your talent, energy, and passion</b>, we&rsquo;d love to hear from you.</p><p><b>
Apply now and let&rsquo;s make every moment matter.</b></p><p>
We welcome applicants from all <b>backgrounds, abilities, and experiences</b>. If you need any adjustments during the application process, please let us know.</p></div>

Front Office Manager

Parsons

<div><p>In a world of possibilities, pursue one with endless opportunities. Imagine Next!
</p><p></p><p>When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We&rsquo;ve got what you&rsquo;re looking for.
</p><p></p><p><b>Job Description:
</b></p><p>Parsons is looking for an amazingly talented <b>Permitting Office Manager </b>to join our team! In this role you will be responsible for external engagement for permitting and approval requirements for projects of Qiddiya. Supports project organizational and administrative activities as required by the Director, Senior Managers and other Managers in this integrated, fast paced team. C oordinates, manages and liaises with Authorities, Consultants and Contractors, arranges meetings and workshops, prepares presentations and minutes of meetings, reviews related documents submission to Authorities, follow up with ongoing submissions and provide feedback to the team for actions required, document and keep track of all the incoming and outgoing submissions and correspondences.
</p><p></p><p><b>What You'll Be Doing:
</b></p><ul><li><p>Liaise with Authorities, Consultants and Contractors on all project related documents such as NOCs, Permits, Approvals on design and construction related, handover requirements and handover works.
</p></li><li><p>Preparation of reports, manuals and guideline documents pertaining to specific issues as required by the client.
</p></li><li><p>Liaise with Design Consultants and Contractors including review technical design and provide comments where applicable.
</p></li><li><p>Coordinate with other relevant disciplines such as Engineers, Mechanical and Electrical Engineers, Architects etc.
</p></li><li><p>Attend weekly / monthly meetings as necessary for all types of projects, keep track and record all required actions and follow up on the progress as required.
</p></li><li><p>Liaise with Key Authorities to ensure alignment on the workflows and requirements to obtain permits, approvals and no objection certificates
</p></li><li><p>Provide input to weekly / monthly reports.
</p></li><li><p>Ensure the timely review of all documents submitted by the Consultant and/or Contractor.
</p></li><li><p>Inform the Team Leader of any potential delays in the project completion or milestones.
</p></li><li><p>Check and measure the performed work in his/her line of work, record and help the Team Leader to display progress vs programmed work.
</p></li><li><p>Ensure correctness and completeness of all related authorities checklists and documents.
</p></li></ul><p></p><p><b>What Required Skills You'll Bring:
</b></p><ul><li><p>BS degree, with minimum 8 years relevant experience with extensive client interfaces and authorizing bodies.
</p></li><li><p>Knowledge of engineering, construction, and management techniques in the Riyadh area for major program.
</p></li><li><p>Knowledgeable of current industry and technical development.
</p></li><li><p>English and Arabic fluency.<br>
</p></li></ul><p><br>
<b>What Desired Skills You'll Bring:
</b></p><ul><li><p>Proven leadership and management capability, as well as good written and oral communications skills.
</p></li></ul><p></p>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
<p></p><p>We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
</p><p></p><p>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</p></div>

Permitting Office Manager (Saudi National)

BTG Pactual

<div>
 <strong>
  About Us
  <br/>
  <br/>
 </strong>
 Founded in 1983, BTG Pactual is now the largest investment bank in Latin America. We're committed to a future where investing is dynamic and straightforward, which is why we're undergoing a digitization and expansion process across various fronts. Our entrepreneurial mindset allows us to empathize with our clients and understand their challenges, leading to swift, autonomous, and bureaucracy-free solutions. Renowned for our excellence, flexibility, and versatility, we serve clients from our offices in Brazil, Chile, Colombia, Peru, Mexico, Argentina, the United States, United Kingdom, Portugal, Spain, Luxembourg, and Saudi Arabia. For more information visit www.btgpactual.com
 <br/>
 <br/>
 <strong>
  The role
  <br/>
  <br/>
 </strong>
 BTG Pactual is seeking to hire an Office &amp; Administration Manager based in
 <strong>
  Riyad (Saudi Arabia)
 </strong>
 .
 <br/>
 <br/>
 The successful candidate will be responsible for administration, office management and executive assistance.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Administrative:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Government Relations: Oversee and manage the company&rsquo;s accounts with regulatory bodies, including the Ministry of Commerce, Ministry of Investment, Ministry of Human Resources, Zakat &amp; Tax Authority, and other relevant authorities.
  </li>
  <li>
   Executive Support: Provide executive assistance, including managing tasks, maintaining a contacts database, handling communications (emails, calls), and performing follow-ups on critical tasks.
  </li>
  <li>
   Calendar and Meeting Management: Coordinate diaries and calendars, arrange meetings, schedule conference calls, and ensure efficient time management for executives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Office Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Workspace Coordination: Maintain the office floor plan and coordinate office moves in collaboration with IT (including desk allocation, security passes, and setup).
  </li>
  <li>
   Reception Oversight: Support reception staff by managing schedules, approving holiday requests, and handling absences.
  </li>
  <li>
   Office Maintenance &amp; Safety: Oversee office maintenance, manage first aid, fire safety, and health and safety compliance. Arrange necessary maintenance services and liaise with external cleaning companies to ensure a well-maintained office environment.
  </li>
  <li>
   Vendor &amp; Expense Management: Maintain relationships with office vendors, review service costs, verify invoices, and manage operational expenses and bookkeeping.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Logistics
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Travel Arrangements: Coordinate travel bookings and logistics for executives, working closely with the designated travel agency.
  </li>
  <li>
   Event Coordination: Arrange and manage company events, including executive dinners and other hosted functions.
  </li>
  <li>
   Expense Management: Submit and track travel expenses and claims on behalf of executives.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills &amp; Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bilingual:Fluent in both English and Arabic.
  </li>
  <li>
   Education:Bachelor's degree or Diploma in a relevant field.
  </li>
  <li>
   Experience:Robust experience in a similar role.
  </li>
  <li>
   Self-Motivation:Proactive and self-driven approach to office management.
  </li>
  <li>
   Multitasking &amp; Prioritization:Ability to manage multiple tasks and prioritize effectively under pressure.
  </li>
  <li>
   Attention to Detail:Strong focus on accuracy and detail in all tasks.
  </li>
  <li>
   Organized &amp; Methodical:Highly organized with a structured and systematic approach to work.
  </li>
  <li>
   Communication Skills:Excellent verbal and written communication skills, with the ability to interact effectively across all levels.
  </li>
  <li>
   IT Proficiency:Strong proficiency in office software and IT systems.
  </li>
  <li>
   Organizational Skills:Exceptional ability to organize tasks, schedules, and resources efficiently.
  </li>
  <li>
   Management Skills: Strong leadership and team management skills to oversee office staff and operations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our offer
  <br/>
  <br/>
 </strong>
 BTG Pactual Is a Global Financial Institution That Retains The Culture, Pace And Agility Of a Young Company. As An Expanding Firm, We Are Committed To Attracting, Developing And Retaining The Very Best Talent, By Offering a Workplace Where Results Are Truly Recognized And Rewarded. We Offer a Fantastic Opportunity For You To Grow Including
 <br/>
 <br/>
 <ul>
  <li>
   Professional, international working environment
  </li>
  <li>
   Challenging, rewarding career
  </li>
  <li>
   Collaborative environment
  </li>
  <li>
   Competitive compensation package, including performance based annual bonus
  </li>
  <li>
   25 working days vacation
  </li>
  <li>
   Health Insurance
   <br/>
   <br/>
  </li>
 </ul>
 BTG Pactual is dedicated to promoting an inclusive culture and does not discriminate based on race, colour, religion, gender identity, sexual orientation, nationality, disability, or age, reinforcing our commitment to diversity.
 <br/>
 <br/>
 By submitting this application, I agree to share the information above. Your information will only be used to evaluate the application process and talent database for BTG Pactual and its subsidiaries in accordance with our privacy policy.
</div>


Office & Administration Manager

Marriott International

<div>
 <strong>
  Additional Information
  <br/>
  <br/>
 </strong>
 <strong>
  Job Number
 </strong>
 25137912
 <br/>
 <br/>
 <strong>
  Job Category
 </strong>
 Rooms &amp; Guest Services Operations
 <br/>
 <br/>
 <strong>
  Location
 </strong>
 JW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315VIEW ON MAP
 <br/>
 <br/>
 <strong>
  Schedule
 </strong>
 Full Time
 <br/>
 <br/>
 <strong>
  Located Remotely?
 </strong>
 N
 <br/>
 <br/>
 <strong>
  Position Type
 </strong>
 Management
 <br/>
 <br/>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.
 <br/>
 <br/>
 <strong>
  CANDIDATE PROFILE
  <br/>
  <br/>
 </strong>
 <strong>
  Education And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
   <br/>
   <br/>
  </li>
 </ul>
 OR
 <br/>
 <br/>
 <ul>
  <li>
   2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  CORE WORK ACTIVITIES
  <br/>
  <br/>
 </strong>
 <strong>
  Supporting Management of Front Desk Team
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  </li>
  <li>
   Encourages and builds mutual trust, respect, and cooperation among team members.
  </li>
  <li>
   Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.
  </li>
  <li>
   Ensures employee recognition is taking place on all shifts.
  </li>
  <li>
   Establishes and maintains open, collaborative relationships with employees.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.
  </li>
  <li>
   Develops specific goals and plans to prioritize, organize, and accomplish your work.
  </li>
  <li>
   Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  </li>
  <li>
   Strives to improve service performance.
  </li>
  <li>
   Collaborates with the Front Office Manager on ways to continually improve departmental service.
  </li>
  <li>
   Communicates a clear and consistent message regarding the Front Office goals to produce desired results.
  </li>
  <li>
   Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.
  </li>
  <li>
   Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Ensuring Exceptional Customer Service
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides services that are above and beyond for customer satisfaction and retention.
  </li>
  <li>
   Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  </li>
  <li>
   Serves as a role model to demonstrate appropriate behaviors.
  </li>
  <li>
   Sets a positive example for guest relations.
  </li>
  <li>
   Displays outstanding hospitality skills.
  </li>
  <li>
   Empowers employees to provide excellent customer service.
  </li>
  <li>
   Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.
  </li>
  <li>
   Provides feedback to employees based on observation of service behaviors.
  </li>
  <li>
   Handles guest problems and complaints effectively.
  </li>
  <li>
   Interacts with guests to obtain feedback on product quality and service levels.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Managing Projects and Policies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Implements the customer recognition/service program, communicating and ensuring the process.
  </li>
  <li>
   Ensures compliance with all Front Office policies, standards and procedures.
  </li>
  <li>
   Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.
  </li>
  <li>
   Analyzes information and evaluating results to choose the best solution and solve problems.
  </li>
  <li>
   Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
  </li>
  <li>
   Functions in place of the Front Office Manager in his/her absence.
  </li>
  <li>
   Communicates critical information from pre- and post-convention meetings to the Front Office staff.
  </li>
  <li>
   Participates in department meetings.
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
  <br/>
  <br/>
 </em>
 Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
 <br/>
 <br/>
 JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International.
 <strong>
  Be
 </strong>
 where you can do your best work,
 <strong>
  begin
 </strong>
 your purpose,
 <strong>
  belong
 </strong>
 to an amazing global team, and
 <strong>
  become
 </strong>
 the best version of you.
</div>


Front Office Assistant Manager

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