operations executive

business consultant

consultant

operations coordinator

hr consultant

operational risk consultant

dss+

<p><b>Allow us to introduce ourselves</b></p><p>At <b>dss+</b>, we are not just your average global operations consulting firm. We are a <b>purpose-driven company</b> that exists to save lives and create a sustainable future - for our clients, employees, and communities.</p><p>In pursuit of this purpose, we put people at the centre of everything we do, and we are a consultancy with heart.</p><p>As an experienced operations consultant, your role is crucial in helping us achieve this purpose, making you an integral part of our operations.</p><p>Right now, we're expanding our market reach and impact in the <b>United Arab Emirates</b> and the wider Middle East. We're looking for experienced <b>operations consultants</b> who can help us transform our clients' organisations and work as part of high-performing project teams on large, complex transformational programmes.</p><p><br/>This expansion presents a unique opportunity for you to grow both personally and professionally as you contribute to our purpose and work on challenging projects.</p><p><b>Does this sound like you?</b></p><p>As a valued member of our client-engagement project teams, you will be pivotal in leading key work streams and working with industry-leading clients across multiple sectors to reduce risks and improve business continuity and asset productivity.<br/>You'll save lives, drive performance, and improve the working lives of employees across the organisations you support.</p><p><b>Key responsibilities will include:</b></p><ul><li><p>Working as an integral member of client project teams, executing complex tasks and leading work streams.</p></li><li><p>Contributing to sales through high-quality proposals, solution design, and participation in client business-development meetings.</p></li><li><p>Analysing operational processes, management systems, and performance improvement opportunities in safety, operational excellence, or environmental sustainability.</p></li><li><p>Actively engaging with clients through meetings, workshops, and field observations; implementing practical, hands-on solutions.</p></li><li><p>Analysing data to develop meaningful recommendations and crafting high-quality presentations and reports for client engagements.</p></li><li><p>Conducting interviews, DILOs, and document reviews to assess operational risk and improvement opportunities.</p></li><li><p>Designing and delivering training, coaching, and workshops at client sites.</p></li></ul><p><b>Let's see where our shared vision leads</b></p><p>We have a strong growth trajectory and a global footprint, offering <b>unprecedented opportunities</b> for our people to advance their careers while working with clients and colleagues worldwide. You'll join forces with technical operations executives, experienced line managers, and qualified coaches who all share a problem-solving mindset and a passion for impact.</p><p>We provide:</p><ul><li><p>A mentorship programme with senior leaders to broaden technical expertise and share best practices.</p></li><li><p>A performance and talent-development framework, including access to the <b>Consulting Development Academy</b>.</p></li><li><p>Competitive base salary, medical cover, allowances, disability benefits, a discretionary annual incentive plan, and flexible work policies.</p></li><li><p>Opportunities to contribute to <b>regional and international projects</b>, broadening your experience and professional network.</p></li></ul><br/><p><b>Who are you today?</b></p><p>Beyond that, be yourself. At dss+, we embrace and celebrate diversity. Above all, we foster an inclusive culture in which everyone contributes and has the chance to develop their talents further.</p><p><b>Ideally, you will bring:</b></p><ul><li><p>A bachelor's or master's degree in engineering, business, or a related field.</p></li><li><p>Prior management consulting experience and/or operational experience in one of our core industries (Oil & Gas, Energy, Chemicals, Mining & Metals, Utilities, Manufacturing, etc.)</p></li><li><p>Exposure to one or more of our key practice areas: <b>Operational Excellence, Operational Risk, Safety, or Sustainability</b>.</p></li><li><p>Experience working within project teams and leading work streams on complex assignments.</p></li><li><p>Adaptability and the ability to thrive within diverse, often remote, consultant teams while consistently delivering client and business objectives.</p></li><li><p>Excellent analytical, problem-solving, and communication skills, with strength in quantitative and qualitative analysis, and proficiency in using business intelligence tools (e.g. Power BI, Tableau)</p></li><li><p>Professional proficiency in <b>English</b> (Arabic is an advantage).</p></li></ul><p><b>A bit more about us</b></p><p>We are implementers and change-makers. Our passion lies in helping our clients solve their biggest challenges and engaging organisations - from the boardroom to the shop floor - to build resilience and sustain improvements.</p><p>Our industry expertise (in metals & mining, chemicals, oil & gas & energy, power & utilities, agribusiness and consumer goods, industrial & manufacturing, and private equity), combined with our consulting expertise in risk, operations, and sustainability, helps clients translate their pain points into actionable roadmaps that deliver real, tangible results.</p><p>Our transformational solutions in <b>operational risk management, operational excellence, and ESG/sustainability</b> are accelerated through leadership coaching, capability building, and culture change - and enabled through digital technologies.</p><p><b>Protect. Transform. Sustain.</b></p><img src="https://www.jobg8.com/Tracking.aspx?XYhBVONonz7ofPJHz1Iw5nw2t5ghBGEUh" width="0" height="0" />

Operations Management Consultant

Commercial Bank of Dubai

<p>Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.</p> <p> </p> <p>CBD has been recognized as the number one bank in the UAE on the Forbes list of The World s Best Banks 2022.</p> <p> </p> <p>As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers - and delivering service that really goes the extra mile. </p> <p> <br> </p> <p>The purpose of this role is to develop and manage the Operational Risk Frameworks across the bank, improve the control environment, and reduce operational risk incidents / losses and reputational damage to the bank.</p> <p> <br> </p> <p> <br> </p> <p> <strong>Responsibilities: </strong> </p> <ul> <li>Develop operational risk policies and standards for the bank</li> <li>Work closely with the Head of Operational Risk Management in designing and implementing the Operational Risk Framework across the bank.</li> <li>Drive the implementation of Risk and Control Self-Assessment <strong>(RCSA) </strong>across various lines of business within the bank for departments and for new products as well as for the bank s outsourced vendors</li> <li>Track the actions captured within the RCSAs and ensure the implementation of the proposed actions within the designated timeframe</li> <li>Assist the business areas with the escalation and recording of Operational Risk events, challenge remedial and preventative actions to prevent reoccurrence as well as ensuring any customer issue is being handled and resolved on a priority basis to reduce any reputational losses to the bank</li> <li>Collect, review and report KRI s / Risk Appetite metrics, analyze and escalate in case of KRI threshold breach/irregular variance to identify the root case and enforce remedial and preventative actions.</li> <li>Ensure operational losses are written off in a timely manner and through the designated GL.</li> <li>Monitor and analyze the operational loss entries in GL on a periodic basis and send a monthly report to the Head of Operational Risk</li> <li>Work closely with various channels across the bank to recover any actual financial losses as well as taking appropriate actions to prevent any identified potential losses</li> <li>Review Bank policies and standard operating procedures to ensure adequate controls are embedded within the operational processes</li> <li>Evaluate and escalate critical and emerging operational risks to the Head of Operational Risk</li> <li>Review and update the ORM policies and procedure where applicable</li> <li>Develop detailed reports and presentations on operational risk matters for management and ORM Committee</li> <li>Work closely with relationship owners of the bank s outsource vendors to ensure full alignment to the bank s Vendor Risk Management policy and procedures as well as CBUAE regulations and enforces the completion of the requirements within the designated timelines</li> <li>Conduct an independent review of the EIBOR submission on a monthly basis as per the CBUAE requirement to ensure the rate submission is aligned to the bank s IRSG and CBUAE regulations</li> </ul><br><br><br><p style="font-size: 11px;"><strong style="font-size: 11px;">Experience:</strong></p><ul style="font-size: 11px;"><li style="font-size: 11px;">5+ years of relevant experience in operational risk, operations or in a control function with working knowledge of Operational Risk Management within a financial institution.</li></ul><p style="font-size: 11px;"><br></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Skills:</strong></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Excellent verbal and written communication skills</li><li style="font-size: 11px;">Strong problem solving skills</li><li style="font-size: 11px;">High attention to detail</li><li style="font-size: 11px;">Knowledge of Retail, Wholesale, Treasury and Shari a banking products, process and systems</li></ul><p style="font-size: 11px;"><br></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Competencies:</strong></p><ul style="font-size: 11px;"><li style="font-size: 11px;">Ability to execute on goals, prioritize and meet deadlines</li><li style="font-size: 11px;">Ability to multi task and work in a high volume environment</li><li style="font-size: 11px;">Analytical thinking</li><li style="font-size: 11px;">Establishes strong effective, collaborative relationships with all functions within the bank</li></ul>

Manager, Operational Risk Framework

NymCard

<div><p><b>Our Company</b></p><p></p><p><br>
NymCard&rsquo;s mission is to enable fintech and financial innovators to launch frictionless payment programmes with our modern infrastructure, at record speed. Our open API modern card issuing platform provides flexibility and control to issue cards, authorise transactions, and manage payment operations with just one integration and one partner.</p>
<p>
We are a team of industry experts and technology innovators who take a dynamic approach to solving complex industry challenges. NymCard has an open and collaborative work environment and together we make up the NymCardian Nation. We power possibilities for our customers and each other by bringing the best talent together to do the best quality work we can.</p><p></p><p><b><br>
The Role</b></p><p></p><p><br>
We are hiring an <b>Operational Risk Manager</b> to build and run a <b>practical, data led</b> operational risk programme that protects day to day issuing operations and enables safe growth. You will turn policy into clear controls, keep <b>RCSAs, KRIs, incidents, and loss events</b> accurate and current, and provide concise risk insight to senior leaders and committees.</p>
<p>
You will partner with <b>Product, Engineering, Operations, Fraud, Finance, Customer Experience, Compliance, and Legal</b> to assess risks in <b>new products and changes</b>, validate control design and effectiveness, and ensure NymCard stays <b>inspection ready</b> for <b>CBUAE</b> and partner expectations. Success looks like a living risk profile, fast and factual incident reviews, measurable reduction in repeat issues, and evidence that stands up to audit.</p><p></p><p><b><br>
What You&rsquo;ll Be Doing</b></p><br>
<p></p><ul>
<li><b>
Framework and policy:</b> maintain NymCard&rsquo;s Operational Risk Management Framework aligned to <b>CBUAE</b> and international standards. Keep ownership, frequency, and evidence requirements explicit.</li>
<li><b>RCSAs and process reviews:</b> run risk and control self assessments across payments operations, issuing, settlements, fraud, reconciliation, vendor risk, and support operations. Record design and effectiveness with clear actions and due dates.</li>
<li><b>KRIs and reporting:</b> define and monitor KRIs, incidents, near misses, and control failures. Publish short MI with trends, thresholds, and owners.</li>
<li><b>Incidents and root cause:</b> lead investigations, document root cause and contributing factors, agree corrective and preventive actions, and verify closure with evidence.</li>
<li><b>Change and new product risk:</b> work with Tech and Product so risks are assessed during design, build, and rollout. Embed control checkpoints and sign offs into release plans.</li>
<li><b>Regulatory liaison:</b> prepare operational risk returns, respond to RFIs, and keep working papers indexed for inspections in the UAE.</li>
<li><b>Training and awareness:</b> deliver targeted training for high risk teams and new joiners. Track attendance and keep materials current.</li>
<li><b>Assurance coordination:</b> partner with Compliance, Internal Audit, and first line QA to align coverage and reduce duplication.</li>
<li><b>Third party and outsourcing:</b> contribute to vendor risk reviews and ongoing monitoring with clear SLAs, performance, and remediation tracking.</li>
<li><b>BCP and resilience inputs:</b> support scenario reviews, failover drills, and readiness checks. Ensure lessons feed back into RCSAs and KRIs.</li></ul><br>
<p></p>
<p><b>
What You Bring</b></p><br>
<p></p><ul>
<li><b>
5 to 7 years</b> in <b>operational risk</b> within fintech, banking, or payments, with UAE exposure preferred.</li>
<li>Working knowledge of <b>CBUAE</b> guidelines and comfort interacting with UAE regulators.</li>
<li>Familiarity with core payments processes: <b>authorisations, settlements, chargebacks, fraud operations, and reconciliation</b>.</li>
<li>Hands on with <b>risk frameworks</b>, <b>incident logs</b>, RCSAs, and practical control testing.</li>
<li>Strong analysis and documentation. You write clearly, keep tidy evidence, and focus on material risk.</li>
<li>Ability to collaborate with business and technical teams and explain risks in simple terms.</li>
<li>Awareness of <b>Basel</b> and <b>ISO 31000</b> concepts.</li></ul><br>
<p></p>
<p><b>
Bonus Points</b></p><br>
<p></p><ul>
<li><b>
Hybrid working model:</b> In-office collaboration for design reviews, workshops, and team days, with flexible remote time for deep work. Clear expectations on core hours and availability.</li>
<li><b>Ownership and growth:</b> Small teams and direct access to decision makers. End-to-end responsibility for your area, support for certifications and learning, and progression based on outcomes.</li>
<li><b>Cross-border exposure:</b> Work with clients and partners across MENA and beyond. Gain hands-on experience with schemes, banks, and regulators, and broaden your domain expertise.</li>
<li><b>Real product and business impact:</b> Build for a live issuing platform used by fintechs. See measurable results on performance and revenue within weeks, and celebrate wins backed by data.</li></ul></div>

Operational Risk Manager

myZoi

<div><span style="font-size: 11px;"><b>The Role</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">We are looking for an Operational Risk Manager in the First Line of Defence who will be responsible for supporting the functions in managing end to end operational risks for myZoi. The individual will be responsible for supporting and executing the first line of defence and ensures effective implementation of Operational Risk Framework (under the Enterprise Risk Management Framework), process controls and governance within the country.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>RESPONSIBILITIES:</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Process Ownership</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Identification and management of the end-to-end processes and associated risks for the activities carried out by the business.</span></div><div><span style="font-size: 11px;">Implementing CAS (Control Assessment Standards) to monitor the effectiveness of the controls and standards governing the end-to-end process.</span></div><div><span style="font-size: 11px;">Escalating significant risks and issues, to the Process Owners, relevant Risk Framework Owners or Policy Owners and the CRO.</span></div><div><span style="font-size: 11px;">Business</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Support myZoi in maintaining an awareness of the wider business, economic and market environment conditions.</span></div><div><span style="font-size: 11px;">Continuously support in evaluation and identification of operational risk implications of business strategies and programmes and provide guidance on any operational risk remediation actions.</span></div><div><span style="font-size: 11px;">Understand processes and devise change in control design via Risk and Control Self Assessment (RCSA).</span></div><div><span style="font-size: 11px;">Work toward minimising systemic product and process risks by considering the design of the product features, implementation of process robustness, appropriateness and performance monitoring</span></div><div><span style="font-size: 11px;">Processes</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Responsible for ensuring adherence to specified BAU operational risk deadlines, along with the consistent execution of Control Standard Testing and Key Control Indicators for relevant processes.</span></div><div><span style="font-size: 11px;">Responsible for being a key escalation recipient for the business for all operational risk related incidents and queries that arise.</span></div><div><span style="font-size: 11px;">Responsible for ensuring that Risk Register for myZoi is up to date at all times and reflects the controls needed for local and regulatory requirements captured in the Obligations Register.</span></div><div><span style="font-size: 11px;">Ensure risk ownership of residual risk evaluations and associated remediation activities.</span></div><div><span style="font-size: 11px;">Responsible for coordinating with stakeholders and increase transparency and share key developments, learnings and best practices.</span></div><div><span style="font-size: 11px;">Responsible for supporting in minimizing operational risks and losses, and ensuring material operational losses are investigated to prevent recurrence.</span></div><div><span style="font-size: 11px;">Ensure appropriate control mechanisms are implemented and approved where required in the processes.</span></div><div><span style="font-size: 11px;">Risk Management</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Support in evaluation and identification of operational risks for new products and new business, regulatory and thematic risks, and drive the implementation of appropriate controls to mitigate these risks.</span></div><div><span style="font-size: 11px;">Responsible for raising awareness of business controls, governance and supervision responsibilities amongst relevant staff in the country and ensure an appropriate culture amongst all staff in this regard.</span></div><div><span style="font-size: 11px;">Responsible for ensuring compliance with policies which impact operational risk. Challenge processes, procedures, and policy if there is&nbsp; an opportunity for efficiency and control improvements.</span></div><div><span style="font-size: 11px;">Responsible for speaking out on emerging risks for the businesses in the country.</span></div><div><span style="font-size: 11px;">Responsible for identifying knowledge gaps, facilitate development of training on Operational Risk for myZoi team.</span></div><div><span style="font-size: 11px;">Governance</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Support segments/functions in ensuring adequate governance and oversight of operational risk through the escalation and appropriate resolution of risk exposures to the Executive Risk Committee (ERC) as required.</span></div><div><span style="font-size: 11px;">Responsible for escalation of issues, blockages, challenges and trends to the Chief Risk Officer, as required.</span></div><div><span style="font-size: 11px;">People and Talent</span></div><div><br></div><div><span style="font-size: 11px;"><b>Our Ideal Candidate&nbsp;</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">In-depth knowledge on financial service products including store value facility, retail payment services and consumer protection</span></div><div><span style="font-size: 11px;">Knowledge on technology and ICS standards including AI used for building financial services will be an added advantage.</span></div><div><span style="font-size: 11px;">Academic or Professional Education/Qualifications, i.e. standards required for role</span></div><div><span style="font-size: 11px;">Licenses and Certifications/accreditations will be an added advantage</span></div><div><span style="font-size: 11px;">Experience in Operational Risk, Credit &amp;/or Market Risk, Assurance, Audit&nbsp;</span></div><div><span style="font-size: 11px;">8 to 10 years of experience in related industries</span></div>

<div><span style="font-size: 11px;"><b>The Role</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">We are looking for a Head of Operational Risk who will be a senior leader in the First Line of Defence reporting to the Chief Operating Officer, responsible for establishing, leading, and managing the operational risk function for myZoi. This role will include oversight of a team of first line Operational Risk Managers and will be critical in implementing and embedding the Operational Risk Framework, ensuring robust governance, supporting all functions on risk management and fostering a strong risk culture across the organization.</span></div><div><b><br></b></div><div><span style="font-size: 11px;"><b>What You’ll Do:</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Leadership &amp; Strategy</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Lead and manage a team of first line Operational Risk Managers, providing strategic direction, oversight, coaching, and performance management.</span></div><div><span style="font-size: 11px;">Act as the primary First Line liaison for operational risk across all functions and with the Second Line.</span></div><div><span style="font-size: 11px;">Drive the implementation of the Operational Risk Framework in alignment with the Enterprise Risk Management Framework (ERMF).</span></div><div><span style="font-size: 11px;">Champion a culture of risk awareness, transparency, and proactive risk management.</span></div><div><span style="font-size: 11px;">Represent First line ops risk at Governance Forums including Executive Risk Committee</span></div><div><span style="font-size: 11px;">Risk &amp; Control Oversight</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">Own the identification, assessment, monitoring, and reporting of operational risks across all business and functional areas.</span></div><div><span style="font-size: 11px;">Responsible for ensuring risk registers, obligation registers, and control libraries are accurate, updated, and reflective of the current risk landscape.</span></div><div><span style="font-size: 11px;">Oversee the execution and review of RCSA (Risk and Control Self-Assessments), control testing (Control Assessment Standards), and Key Control Indicators (KCIs) within the timelines</span></div><div><span style="font-size: 11px;">Drive continuous improvement in risk and control practices, focusing on automation, root cause analysis, and lessons learned.</span></div><div><span style="font-size: 11px;">·&nbsp; &nbsp; &nbsp; &nbsp;Coordinate evaluations of product risks, processes, outsourcing, significant events, and security risks</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">·&nbsp; &nbsp; &nbsp; &nbsp;Support control assessments and recommend actions; analyze control environment data; prepare operational risk reports.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">·&nbsp; &nbsp; &nbsp; &nbsp;Drive the Residual Risk Assessment process across all business and functional areas.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">·&nbsp; &nbsp; &nbsp; &nbsp;Responsible for owning the changes in control design and recommend changes to the second line.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">·&nbsp; &nbsp; &nbsp; &nbsp;Responsible for timely escalation of breaches to the relevant stakeholders and governance forums.</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">·&nbsp; &nbsp; &nbsp; &nbsp;Provide guidance on operational risk tools and systems; own and support policy effectiveness reviews and associated exercises across first line functions.</span></div><div><span style="font-size: 11px;"><br></span></div><div><br></div><div><span style="font-size: 11px;">Business Enablement</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">As first line operational risk be part of the functions and support them in day-to-day risk management</span></div><div><span style="font-size: 11px;">Provide operational risk insight and challenge during business strategy, product development, and major project reviews.</span></div><div><span style="font-size: 11px;">Collaborate with functions to identify and mitigate risks in new products, technologies (including AI), and market expansions.</span></div><div><span style="font-size: 11px;">Support proactive risk decisions through meaningful and timely MI reporting to senior management and risk committees.</span></div><div><span style="font-size: 11px;">Governance</span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;"><b>Who You Are:</b></span></div><div><span style="font-size: 11px;">You have strong communication skills, curiosity and are a quick learner.</span></div><div><span style="font-size: 11px;">You enjoy a creative fast paced agile world</span></div><div><span style="font-size: 11px;">You enjoy mentoring and teaching other developers to create a world class cohesive team</span></div><div><span style="font-size: 11px;">You are a self starter and able to drive and navigate independently</span></div><div><span style="font-size: 11px;">You enjoy making friends, having fun</span></div><div><span style="font-size: 11px;">You’re happy to dig in when all hell breaks loose!</span></div><div><span style="font-size: 11px;">&nbsp;</span></div><div><span style="font-size: 11px;"><b>What You’ll Need:</b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">An open and curious attitude</span></div><div><span style="font-size: 11px;">Ability to collaborate with all levels of management.</span></div><div><span style="font-size: 11px;">Able to manage conflicting priorities and situation</span></div><div><span style="font-size: 11px;">In-depth knowledge on financial service products including store value facility, retail payment services and consumer protection</span></div><div><span style="font-size: 11px;">Knowledge on technology and ICS standards including AI used for building financial services.</span></div><div><span style="font-size: 11px;">Academic or Professional Education/Qualifications, i.e. standards required for role</span></div><div><span style="font-size: 11px;">Licenses and Certifications/accreditations will be an added advantage</span></div><div><span style="font-size: 11px;">10 to 12+ years of experience in related industries</span></div>

Head of Operational Risk

Binance

Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the p Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by over 280 million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. Responsibilities ERMF &amp; Governance: Assist in the development of risk policies/procedures and prepare risk training materials Provide support to maintain effective risk governance across the firm which includes but not limited to assist to establish Key Risk Indicators, support the Board Committee reporting Provide support and guidance to Risk Champion/Risk Owner in the 1st line of defense, and assist to collate Business Units' risk report Country Risk Management ("CRM"): Consolidate regional incidents and perform regular trending analysis and thematic review Assist regional team in the establishing key risk indicator in-line with the firm's risk governance framework Assist and support in enabling central risk team to maintain ongoing oversight on regional team Product Risk Management ("PRM"): Support in product risk assessment, work closely with Risk Owner to conduct risk and control assessment on risk exposure across different Crypto products Perform validation of controls identified via product risk assessment, and ensure remedial actions implemented in time Perform risk assessment on new products/services Functional Risk Management ("FRM"): Responsible for overseeing the outsourcing framework, ensuring compliance with regulatory requirements and managing both intra-group and external third-party service providers Collaborating with Vendor owner, Legal, Procurement, Compliance, and Group teams to establish and maintain robust controls and contractual protections Assist in establishing and maintaining key risk indicators matrices amongst all risk pillars (both global and regional) Assist risk pillar SME in the establishing key risk indicator as necessary in-line with the firm's risk governance framework Assist and support in enabling central risk team to maintain ongoing oversight on all risk pillars Others: Support Operational Risk team initiatives, including but not limited to Third Party Risk management, Incident management, Business Continuity planing Perform Risk Dashboard and Report for management oversight Perform ad-hoc projects and tasks as requested by the team Requirements Bachelor's Degree holder in Business/Commerce/Finance/Risk Management or other related disciplines is preferred 8+ years working experience in financial services/operational risk/audit/advisory services/product management Experience in database management system, and governance, risk &amp; compliance tool will be an advantage Strong execution and project management skills with proven ability to manage multiple, time-sensitive initiatives concurrently and deliver results in a dynamic, fast-paced environment Good attitude, strong interpersonal &amp; communication skills Self-disciplined, able to work under pressure &amp; meet deadlines &gt; Why Binance   Shape the future with the world's leading blockchain ecosystem   Collaborate with world-class talent in a user-centric global organization with a flat structure   Tackle unique, fast-paced projects with autonomy in an innovative environment   Thrive in a results-driven workplace with opportunities for career growth and continuous learning   Competitive salary and company benefits   Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team) Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice . We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Client of ITHR 360° CONSULTING FZE

<p><b><br></b></p>
<p><b> Position: Information Technology Process, Governance &amp; ITSM Consultant</b></p>
<p> Location: Dubai, UAE | Type: Full-Time | Industry: IT Services | Cybersecurity | Governance &amp; Risk</p>
<p>At ITHR Technologies, we partner with organizations to build resilient, efficient, and compliant IT environments. We are seeking a seasoned IT Process, Governance &amp; ITSM Consultant who can lead the design, implementation, and optimization of IT service management frameworks and governance structures that align with industry standards and business objectives. Key Responsibilities:</p>
<p>Develop and implement ITSM frameworks (ITIL or equivalent) to support the full service lifecyclefrom strategy through continual improvement.</p>
<p>Design, document, and optimize IT processes (e.g., Incident, Change, Problem, Service Request, Configuration Management) to improve operational efficiency and maturity.</p>
<p>Establish and enforce IT governance policies, controls, and standards in alignment with ISO 27001, PCI DSS, ISO 22301, and other regulatory/compliance frameworks.</p>
<p>Conduct and lead internal audits, risk assessments, and compliance programs, maintaining up-to-date risk registers and mitigation plans.</p>
<p>Support business continuity and disaster recovery planning efforts, ensuring service availability and organizational resilience.</p>
<p>Manage third-party vendor risk, assess data protection requirements, and oversee compliance with security standards.</p>
<p>Deliver training and awareness programs to embed ITSM and governance practices across the organization.</p>
<p>Provide metrics and reporting on service performance, process maturity, compliance gaps, and risk trends to senior leadership.</p>
<p><b> Who You Are:</b></p>
<p>8+ years of experience in IT governance, ITSM, risk management, or process improvement roles.</p>
<p>Proven knowledge of ITIL, ISO standards, COBIT, or other ITSM/governance frameworks.</p>
<p>Strong background in process design, documentation, and continual improvement initiatives.</p>
<p>Adept at bridging business and technical needs through stakeholder engagement and clear communication.</p>
<p>Preferred certifications: ITIL v4, ISO 27001 Lead Implementer/Auditor, ISO 22301, CBCI, or related.</p>
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Information Technology Process, Governance & ITSM Consultant

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