accounts and finance assistant Jobs in Rawalpindi Pakistan

accounts and finance assistant

admin coordinator. Jobs in Rawalpindi Pakistan

admin coordinator.

customer support executive Jobs in Rawalpindi Pakistan

customer support executive

customer support representative Jobs in Rawalpindi Pakistan

customer support representative

data entry operator Jobs in Rawalpindi Pakistan

data entry operator

operations assistant data documentation client support

Vantage Soft (PVT) Ltd

We are a service-oriented company delivering project-based solutions to diverse clients. We value professionalism, quick thinking, and clear communication.We are hiring a detail-oriented and dependable Operations Assistant to support daily operations through data handling, documentation, email coordination, and structured administrative work. This is a hands-on, non-managerial role ideal for candidates who excel in accuracy, organization, and system-based tasks.Key Responsibilities Email &amp; Communication<ul><li>Read, understand, and professionally respond to client and third-party emails</li><li>Accurately address service, client, and project-related queries</li><li>Escalate important matters to relevant team members promptly</li><li>Handle incoming calls and maintain professional communication</li><li>Coordinate with clients, vendors, and service partners</li></ul>Data, Documentation &amp; Admin Support<ul><li>Prepare, manage, and update Excel sheets for operational workflows</li><li>Accurately enter, process, and organize data across spreadsheets and systems</li><li>Create and format professional Word documents, letters, and reports</li><li>Complete and submit forms using provided information</li><li>Verify, validate, and ensure accuracy of data and records</li><li>Maintain organized digital and physical documentation</li><li>Track deadlines and maintain proper record-keeping</li><li>Assist in preparing summaries and basic operational reports</li></ul>Research &amp; Task Management<ul><li>Conduct targeted internet research and compile relevant findings</li><li>Stay updated on industry information to support internal teams</li><li>Manage multiple assignments with strong attention to detail</li><li>Meet deadlines without compromising quality</li></ul>Professional Conduct<ul><li>Handle sensitive information with strict confidentiality</li><li>Maintain a polite, confident, and professional demeanour in all interactions</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum 16 years of education (BA Hons, BBA, BS, MA, MBA or equivalent)</li><li>Strong proficiency in Microsoft Excel (formulas, sorting, filtering)</li><li>Good command of Microsoft Word and Outlook</li><li>Excellent English communication skills (written and verbal)</li><li>Strong attention to detail and accuracy</li><li>Comfortable handling structured and repetitive tasks</li><li>Analytical thinking and quick learning ability</li><li>Organized, responsible, and proactive work style</li></ul>Preferred (Bonus Skills)<ul><li>Advanced Excel skills (VLOOKUP, Pivot Tables)</li><li>Experience in operations support, reporting, admin, or similar roles</li><li>Familiarity with CRM systems or online portals</li></ul>Why Join Us?<ul><li>Professional and structured work environment</li><li>Market-competitive salary package</li><li>Stable, process-driven role with clear responsibilities</li><li>Long-term growth opportunities within the organization</li></ul>Location: Office 509&ndash;511, NASTP, Old Airport Rd, Chaklala Cantt., RawalpindiWorking Hours: 12:30 PM &ndash; 9:30 PMPay: Up to Rs50,000.00 per monthWork Location: In person

Operations Assistant (Data, Documentation & Client Support)

Tweety Four 7

Job Title: Assistant Manager &ndash; Customer Success Department: Customer Success Location: Bahria Town Phase 4, Rawalpindi Job Type: Full-Time | Onsite Working Hours: 6:00 PM &ndash; 2:30 AM Schedule: Alternating Saturdays Salary: PKR 180,000 &ndash; 200,000 per month Transport: Company-Provided Gender Requirement: Female Candidates OnlyJob OverviewWe are hiring a results-driven Assistant Manager &ndash; Customer Success to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in customer success, client relationship management, team leadership, and operations management.You will play a key role in ensuring customer satisfaction, retention, and operational efficiency, while driving team accountability, structured processes, and continuous improvement.Key ResponsibilitiesCustomer Success &amp; Relationship Management<ul><li>Build and maintain strong relationships with clients to ensure customer satisfaction and retention</li><li>Proactively identify service risks, red flags, and escalation points</li><li>Handle customer escalations and critical conversations professionally</li></ul>Team Management &amp; Leadership<ul><li>Supervise day-to-day activities of the Customer Success team</li><li>Ensure team accountability, responsiveness, and service quality</li><li>Coach and mentor team members on communication, ownership, and professionalism</li><li>Support performance evaluations, onboarding, and team development</li></ul>Operations &amp; Process Management<ul><li>Ensure accurate maintenance of:</li><li>Customer health updates</li><li>Meeting minutes</li><li>Action trackers</li><li>Internal notes and documentation</li><li>Monitor adherence to service standards, processes, and KPIs</li><li>Drive process improvements to enhance efficiency and consistency</li></ul>Coordination &amp; Execution<ul><li>Collaborate with internal teams to ensure timely issue resolution</li><li>Maintain strong follow-up on pending tasks, action items, and commitments</li><li>Ensure smooth execution of customer-facing operations</li></ul>Required Skills &amp; Competencies<ul><li>Strong team management and leadership skills</li><li>Excellent customer relationship management and communication</li><li>Ability to handle escalations and high-pressure situations</li><li>Strong organizational skills and attention to detail</li><li>Proficiency in reporting, tracking, and process monitoring</li><li>High level of ownership, accountability, and follow-through</li><li>Strong command of tools like Zoom, Microsoft Teams, Outlook, and collaboration platforms</li></ul>Qualifications &amp; Experience<ul><li>Bachelor's degree in Business Administration, Management, Communications, or related field</li><li>5&ndash;7 years of experience in:</li><li>Customer Success</li><li>Client Services</li><li>Account Management</li><li>Operations</li><li>Proven experience in team leadership and service delivery management</li></ul>Performance Metrics (KPIs)<ul><li>Customer satisfaction and retention rates</li><li>Reduction in service risks and escalations</li><li>Team performance, accountability, and communication quality</li><li>Accuracy in reporting, documentation, and tracking systems</li><li>Contribution to process improvement and operational excellence</li></ul>What We Offer<ul><li>Competitive salary: PKR 180K &ndash; 200K</li><li>Company-provided transport</li><li>Professional and structured work environment</li><li>Leadership role with career growth opportunities</li><li>Exposure to high-impact customer success operations</li></ul>Job Type: Full-timePay: Rs180,000.00 - Rs200,000.00 per monthWork Location: In person

Assistant Manager – Customer Success (Female)

INSPIRE BUILDERS GENERAL CONTRACTING COMPANY

Company: Truckoom Location: Rawalpindi, Pakistan Job Type: Full-Time (Onsite)Job SummaryWe are hiring a motivated and detail-oriented Business Development Executive (Back Office) to support our sales operations from our Rawalpindi office (onsite role). The candidate will be responsible for lead generation, client coordination, and backend sales support for international markets, particularly the UAE.Key Responsibilities<ul><li>Generate leads through LinkedIn, online research, and databases</li><li>Conduct cold calling and cold emailing to potential clients</li><li>Maintain and update CRM systems and sales pipeline</li><li>Schedule meetings for the front-end sales team</li><li>Assist in proposal preparation and client follow-ups</li><li>Research and identify potential clients in:</li><li>Logistics companies</li><li>Fleet/transport businesses</li><li>Construction and delivery companies</li><li>Prepare daily and weekly performance reports</li><li>Coordinate with internal departments for smooth workflow</li><li>Ensure accurate documentation and data management</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field</li><li>1&ndash;3 years of experience in lead generation / back office sales / coordination</li><li>Strong English communication (written &amp; verbal)</li><li>Good command of MS Excel, CRM tools, and internet research</li><li>Ability to work in a target-driven environment</li><li>Strong organizational and multitasking skills</li></ul>Preferred Requirements<ul><li>Experience dealing with international clients (UAE preferred)</li><li>Knowledge of logistics, SaaS, or fleet management solutions</li><li>Familiarity with LinkedIn Sales Navigator or similar tools</li></ul>Pay: Rs60,000.00 - Rs65,000.00 per monthWork Location: In person

Nexus95

Key ResponsibilitiesCRM Management (Mandatory)<ul><li>Manage and maintain the company&rsquo;s CRM system, ensuring all client data, leads, and follow-up activities are accurately updated</li><li>Track client interactions, sales opportunities, and pipeline progress</li><li>Ensure CRM data is well-structured, accurate, and consistently up to date</li></ul>Administrative &amp; Operational Support<ul><li>Oversee daily workflows and effectively prioritize tasks</li><li>Maintain organized documentation, records, and data systems</li><li>Support the coordination and execution of ongoing projects</li></ul>Communication &amp; Coordination<ul><li>Communicate professionally with clients and internal teams</li><li>Coordinate with stakeholders to ensure timely completion of tasks</li><li>Handle client follow-ups and administrative correspondence efficiently</li></ul>Lead Generation &amp; Database Management<ul><li>Conduct market research to identify potential leads</li><li>Maintain and update lead databases regularly</li><li>Track lead engagement and monitor progress throughout the sales cycle</li></ul>Tools &amp; Design Expertise<ul><li>Utilize project management tools such as Trello, Asana, or Jira</li><li>Demonstrate working knowledge of Canva and Adobe Photoshop</li><li>Create basic marketing and visual materials as required</li></ul>Google Workspace Proficiency<ul><li>Work efficiently with Google Docs, Sheets, Gmail, and Calendar</li><li>Manage reports, schedules, and documentation in an organized manner</li></ul>Time Management &amp; Problem-Solving<ul><li>Handle multiple tasks with strong attention to detail</li><li>Work independently while consistently meeting deadlines</li><li>Proactively identify and resolve operational challenges</li></ul>Requirements<ul><li>Minimum 1 year of relevant experience (CRM experience is mandatory)</li><li>Strong written and verbal communication skills</li><li>Experience in administrative support and lead generation</li><li>Proficiency in CRM systems and Google Workspace</li><li>Basic design skills using Canva and Adobe Photoshop</li><li>Willingness to work evening shift (5:00 PM &ndash; 1:00 AM)</li></ul>How to Apply Interested candidates are encouraged to submit their updated resume to hr@nexus95.com or apply directly via Indeed.Job Type: Full-timeWork Location: In person

Onsite Virtual Assistant (CRM Expert)

Cloud Rexpo Pvt. Ltd.

Job Type:Full-time: (Office-based) Job Location: Bahria Town Phase 7, Rawalpindi Shift timing: Night 9PM - 6AM, Monday - FridayCompany Overview:We are a fast-growing BPO and IT technology company providing services to clients across global markets. With a workforce of 700+ employees, the company operates in a highly competitive and performance-driven environment while maintaining structured processes and professional standards. Our teams support international clients through technology, operations, and customer service solutions.The organization currently operates from two locations in Rawalpindi: Bahria Town Phase 7 and Rehmanabad, offering employees opportunities to grow within a dynamic and expanding organization.Job Overview:The HR Executive will support the Human Resources Manager in executing daily HR operations, ensuring smooth coordination between departments, and maintaining accurate employee records. The role focuses on recruitment support, HR documentation, data management, and operational coordination while ensuring adherence to company policies and SOPs.The position requires strong organizational skills, attention to detail, and the ability to manage HR data and processes efficiently.Key Responsibilities :HR Operations &amp; Managerial Support<ul><li>Assist the HR Manager in executing HR strategies, policies, and operational processes.</li><li>Support the implementation and monitoring of HR policies, SOPs, and compliance procedures.</li></ul>Recruitment &amp; Onboarding Support<ul><li>Assist in recruitment processes including interview coordination, and candidate communication.</li><li>Coordinate onboarding processes for new hires including documentation and orientation scheduling.</li></ul>HR Data Management &amp; Reporting<ul><li>Maintain and update employee records, HR databases, and documentation.</li><li>Perform accurate data entry in HR systems, ERP platforms, and CRM tools.</li><li>Support HR Manager with HR analytics and operational insights.</li></ul>Attendance, Documentation &amp; Filing<ul><li>Maintain employee attendance, leave records and documentation in coordination with HR Manager.</li><li>Ensure proper filing and record management of contracts, warnings, confirmations, and other HR documents.</li></ul>Communication &amp; Coordination<ul><li>Act as a point of coordination between HR and Operations.</li><li>Support employee communication related to HR policies, documentation, and operational updates.</li><li>Assist in resolving employee queries and administrative HR matters.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree (BS/BA) in Human Resources, Business Administration, or a related field.</li><li>1&ndash;3 years of HR or administrative experience preferred (BPO or corporate environment is a plus).</li><li>Basic understanding of HR processes and documentation.</li></ul>Skills &amp; Competencies:<ul><li>Strong data entry and documentation skills</li><li>Good logical understanding of operational workflows</li><li>Proficiency in MS Excel, MS Office, and HR/CRM systems</li><li>Strong organizational and filing skills</li><li>Good communication and interpersonal abilities</li><li>Ability to handle confidential information responsibly</li><li>Detail-oriented with strong record management capabilities</li><li>Ability to coordinate with multiple departments efficiently</li></ul>Benefits:<ul><li>Competitive salary package based on experience</li><li>Professional and structured work environment</li><li>Career growth opportunities within a rapidly expanding organization</li><li>Exposure to international clients and BPO operations</li><li>Skill development and on-the-job learning opportunities</li><li>Supportive management and collaborative team culture</li><li>Paid leaves and company-recognized holidays</li><li>Performance-based growth opportunities</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>This is strictly office Based Job and the position is available in Bahria Town Phase 7, are you comfortable to commute to our location?</li><li>The working hours in Night Shift from 9PM - 6AM/Monday - Friday, are you comfortable with Night Shift? Please do not apply if you are not comfortable working onsite in Night Shift.</li><li>Do you have at least BS Degree in relevant field?</li><li>Have you gone through with all the responsibilities and requirements for this role?</li><li>We are hiring on immediate basis, will you be able to give joining immediately if you get selected for this role?</li></ul>Work Location: In person

Human Resources Executive (Female)

TalentPop App

<div>
 Shopify Store Assistant: Help Fast-Growing Brands Streamline Their E-commerce Operations
 
 
 Are you an experienced online professional with a knack for e-commerce and a keen eye for detail?
 
 TalentPop App
 
 is looking for a talented and highly organized
 
 Shopify Store Assistant
 
 to join our 100% remote team.
 
 
 We empower fast-growing brands by providing world-class administrative and operational support. This role is a fantastic opportunity for someone who thrives in a remote environment and wants to make a real impact by helping businesses scale smarter.
 
 
 What You'll Be Doing
 
 
 
 Responsibilities
 
 
 
 This isn't just a data entry job&mdash;you'll be the backbone of our clients' Shopify operations. Your key responsibilities will include:
 
 
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 Store Management: Keep Shopify stores running smoothly by ensuring all products, pricing, and descriptions are accurate and up-to-date.
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 Product &amp; Inventory: Take charge of product listings, from uploading and optimizing new items to tracking inventory levels and coordinating restocks.
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 Order Operations: Assist with order management, fulfillment tracking, and processing refunds and returns to ensure a seamless customer experience.
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 Data Analysis: Use your skills in Microsoft Excel and Google Sheets (pivot tables, VLOOKUP) to perform data analysis and reporting that drives business decisions.
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 Collaboration: Work closely with our customer service and operations teams to resolve inquiries and support marketing campaigns.
 
 
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 </ul>
 Who We're Looking For
 
 
 We're Searching For a Proactive, Skilled Professional With a Minimum Of 1 Year Of Online Or Remote Work Experience. You Should Also Have
 
 
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 1 year of hands-on Shopify experience: You know your way around a Shopify admin dashboard, with experience in store management, product uploads, or app integrations.
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 Data proficiency: You're skilled in using Microsoft Excel and Google Sheets, particularly with pivot tables and VLOOKUP.
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 Strong communication: You have excellent written communication skills and the ability to manage multiple priorities in a fast-paced environment.
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 Familiarity with tools like Klaviyo, Zendesk, ClickUp, Asana, or Google Analytics is a plus.
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 Bonus points if you have technical experience with Shopify apps, themes, or SEO optimization!
 
 
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 </ul>
 What We Offer
 
 
 We believe in a work environment that supports you both professionally and personally. At TalentPop App, you can expect:
 
 
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 Permanent remote work setup, giving you the flexibility to work from anywhere.
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 HMO coverage or a health stipend to support your health and well-being.
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 Performance bonuses to reward your hard work and success.
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 Generous Paid Time Off (PTO) to rest and recharge.
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 Opportunities for growth and development within a supportive team at TalentPop App.
 
 
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 </ul>
 
 Ready to apply?
 
 To be considered for this position, please include the application code SHOP25 in your submission. This helps our recruitment team quickly identify and process your application.
 
 
 We look forward to meeting you!
</div>

Shopify Store Assistant

Job Title: Retention ExecutiveCompany: Truckoom Location: Rawalpindi, Pakistan Job Type: Full-Time (Onsite)About TruckoomTruckoom is a fast-growing logistics technology company providing advanced fleet management, GPS tracking, and Transport Management System (TMS) solutions. We help businesses optimize operations and improve efficiency through smart digital tools.Job SummaryWe are looking for a results-driven Retention Executive to manage and strengthen relationships with existing clients, particularly in international markets such as the UAE. The ideal candidate will focus on customer satisfaction, reducing churn, and ensuring long-term client engagement.Key Responsibilities<ul><li>Manage and maintain relationships with existing clients</li><li>Proactively follow up with customers to ensure satisfaction and retention</li><li>Identify at-risk clients and take corrective actions to prevent churn</li><li>Handle customer complaints and resolve issues efficiently</li><li>Conduct regular check-ins with clients (calls/emails)</li><li>Upsell and cross-sell services where applicable</li><li>Maintain and update client data in CRM systems</li><li>Coordinate with sales, support, and operations teams</li><li>Prepare retention reports and customer feedback analysis</li><li>Ensure a high level of customer experience and service quality</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or related field</li><li>2&ndash;4 years of experience in customer retention, account management, or client servicing</li><li>Excellent English communication skills (written &amp; verbal)</li><li>Strong negotiation and relationship-building skills</li><li>Problem-solving mindset with customer-first approach</li><li>Proficiency in MS Office and CRM tools</li><li>Ability to work in a target-driven environment</li></ul>Preferred Requirements<ul><li>Experience handling international clients (UAE preferred)</li><li>Background in logistics, SaaS, or fleet management industry</li><li>Familiarity with customer success or retention strategies</li></ul>Pay: Rs65,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Retention Executive

Explore 188+ Operations assistant data documentation client support in Rawalpindi Pakistan this April. Find roles across top companies and apply now to boost your career.