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assistant operations manager (fm) Jobs in Abu Dhabi

assistant operations manager (fm)

operations associate

Farah Experiences

<div>&Acirc;&middot; Greeting and welcoming guests in a friendly and professional manner. Fondly bid farewell to all guests exiting the Palace
&Acirc;&middot; Engage each guest as a unique individual and listen attentively to their requests and questions
&Acirc;&middot; Assist and advise guests to make purchases by recommending, describing and demonstrating products.
&Acirc;&middot; Manage and maintain queue lanes, turn stiles, entrances and exits
&Acirc;&middot; Sell tickets and retail products via a computerized Point of Sale (POS) system
&Acirc;&middot; Collect payments/make change by accepting cash, vouchers, credit card, digital payments and listed foreign currencies
&Acirc;&middot; Balances cash drawer/register/float by counting cash at beginning and end of work shift and ensure timely remittance of sales to cash control
&Acirc;&middot; Maintain awareness and adherence to company&acirc;&euro;&trade;s cash handling policies
&Acirc;&middot; Maintain knowledge and awareness of ongoing promotions
&Acirc;&middot; Provide pricing, promotion, shows information and suggestions to guests, keeping them well informed to enhance/maximize the guest experience
&Acirc;&middot; Consistently upsell/cross-sell and promote products, activities, and services to generate additional revenue
&Acirc;&middot; Arrange and maintain product displays with approval, stock shelves (refill) and take product inventory
&Acirc;&middot; Proactively anticipate, listen to guest&acirc;&euro;&trade;s needs and concerns and act appropriately to resolve any issues in a timely manner in adherence to company&acirc;&euro;&trade;s guest complaint policy &Acirc;&middot; Applying product knowledge while handling guests and improve the same on a regular basis.
&Acirc;&middot; Manage lost and found counter and locker area cording to company&acirc;&euro;&trade;s lost and found policy
&Acirc;&middot; Conduct guest surveys using a company provided tablet, ensuring that all questions are completed and submitted
 &Acirc;&middot; Maintain awareness and ability to act or respond to any emergency situations while ensuring guest safety. Participate in any evacuation (drill or real) if necessary
&Acirc;&middot; Work outdoors, in extreme temperatures, wet, humid or windy conditions caused by weather
 &Acirc;&middot; Working on promotions and achieving set targets.
 &Acirc;&middot; Assisting in quarterly and yearly inventory.
 &Acirc;&middot; Any other tasks that may be required from time to time to perform to meet the needs of the business.
&Acirc;&middot; Medically able to work in all weather conditions.
&Acirc;&middot; Physical able to carry/lift items, climb ladder etc 
Essential:
&Acirc;&middot; Higher secondary or equivalent
&Acirc;&middot; Moderate verbal communication skills
&Acirc;&middot; Basic knowledge of cash handling skills
 &Acirc;&middot; Good communication skill 
Desirable:
&Acirc;&middot; Previous retail experience
&Acirc;&middot; Previous customer care experience
 &Acirc;&middot; Previous experience in handling guest complaints</div>

Operations Associate

Copper.co

<div>
 Since being founded in 2018, Copper has been building the standard for institutional digital asset infrastructure with a focus on custody, collateral management, and prime services.
 
 
 Led by Amar Kuchinad, Copper's Global CEO, the firm provides a comprehensive suite of custody, trading and settlement solutions that reduce counterparty risk and bring greater capital and operational efficiency to digital asset markets. At the heart of Copper's offering is Multi-Party Computation (MPC) technology &ndash; the gold standard in secure custody. Copper&rsquo;s multi-award winning custody system is unique in that it can be connected to centralised exchanges, DeFi applications and even staking pools without the assets leaving the custody.
 
 
 Built on top of this state-of-the-art custody, ClearLoop is the first solution in the market that overcomes a growing industry challenge; counterparty risk with exchanges. This solution underpins a full prime services offering, connecting global exchanges, and enabling customers to trade and settle directly from the safety of their MPC-secured wallets. By reducing settlement time for transfers to a few milliseconds (without blockchain network dependency) and offering enhanced security measures, ClearLoop is rapidly reshaping the way asset managers trade and manage capital.
 
 
 In addition to industry-leading security certifications, Copper has one of the strongest insurance coverages in the industry from an A+ rated insurer, positioning the firm as the partner of choice for institutions seeking to safeguard their assets.
 
 
 
 Department environment
 
 
 
 The Client Operations team provides 24/7 support for our full contingent of global clients. As such, the team works on a shift pattern where you will be required to work 5 out of 7 days in a rotation (including weekends). Copper operates a 24/7 model to reflect the continuous nature of the markets and industry we serve. This approach not only ensures exceptional client service but also supports the operational demands of a global, always-on financial ecosystem.
 
 
 
 Role purpose
 
 
 
 As a Client Operations Associate in our Operations Team, you will play a crucial role in ensuring the success and satisfaction of our valued institutional clients and internal stakeholders. You will serve as the first line of defence for technical inquiries, support, troubleshooting issues, providing an exceptional client experience through expert guidance.
 
 
 
 Key Responsibilities Of The Role
 
 
 
 <ul>
 <li>
 Provide technical support to institutional clients, addressing their queries, troubleshooting issues, and ensuring a smooth experience.
 </li>
 <li>
 Take ownership and accountability of all incoming queries and managing client expectations under time pressures.
 </li>
 <li>
 Work closely with clients to understand their technical requirements.
 </li>
 <li>
 Collaborate with internal stakeholders across the firm to effectively resolve client queries.
 </li>
 <li>
 Gather client feedback and insights, relaying this information to our product development teams.
 </li>
 <li>
 Stay up to date with industry trends and the latest market developments, ensuring you are well-equipped to address client inquiries and provide expert guidance.
 </li>
 <li>
 Representing the values of Copper with the firms best interests, whilst ensuring what we do is for the benefit of the client, always acting with integrity.
 
 
 </li>
 </ul>
 
 Your Experience, Skills And Knowledge
 
 
 
 <ul>
 <li>
 Proven experience in a technical account management role, ideally within the cryptocurrency or financial services industry.
 </li>
 <li>
 Understanding of cryptocurrency technology, blockchain, and digital assets.
 </li>
 <li>
 Exceptional communication and interpersonal skills, with the ability to build rapport with clients.
 </li>
 <li>
 Problem-solving mindset and the ability to troubleshoot technical issues effectively.
 </li>
 <li>
 Detail-oriented and organised, with excellent project management skills.
 </li>
 <li>
 Self-motivated and capable of working independently as well as collaboratively within a team.
 
 
 </li>
 </ul>
 
 Why Copper?
 
 
 
 At Copper, we keep innovation, openness, and curiosity at the centre of everything we do. Here, bold ideas get the spotlight, learning is constant, and diversity shapes our team from the ground up.
 
 
 Jump into a fast-moving, dynamic team that loves a challenge and knows how to have fun along the way. Collaboration is just as important as results&mdash;you&rsquo;ll be surrounded by smart, driven colleagues in London and across our APAC, Switzerland, UAE, and US offices.
 
 
 Hybrid working model &ndash; we believe in the value of bringing people together and at the same time we embrace the adaptability of flexibly working.
 
 
 Diversity and inclusion matter to us &ndash; they&rsquo;re woven into Copper life. From employee-led groups like Women at Copper to a committee focused on community and wellbeing, you&rsquo;ll have a network that supports you from day one. Everyone voice matters.
 
 
 If you&rsquo;re looking to ramp up your career, or keen to do something new in your field, with us, you&rsquo;ll keep moving forward.
 
 
 Ready to make your mark, keep growing, and join a supportive, dynamic team? Copper&rsquo;s the place.
 
 
 
 The interview process at Copper
 
 
 
 Our interview process is designed to be thoughtful, efficient, and engaging. While specific steps may vary slightly depending on the role, the typical journey includes:
 
 
 <ul>
 <li>
 Initial Screening A brief conversation with our Talent Acquisition team to explore your background, motivations, and alignment with the role.
 </li>
 <li>
 Technical Interview A virtual session conducted via Microsoft Teams, where you'll engage with team members to discuss relevant skills, problem-solving approaches, and technical experience.
 </li>
 <li>
 In-Person Interview A conversation focused on team dynamics, collaboration style, and any final technical questions. This may be with cross-functional peers or leadership.
 
 
 </li>
 </ul>
 Additional steps may be added based on the role's complexity or seniority. We aim to keep the process transparent and respectful of your time.
 
 
 
 Benefits
 
 
 
 In return for everything you can bring to Copper, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with career opportunities and welcoming working environment. Some of our key UAE benefits are highlighted below:
 
 
 <ul>
 <li>
 Paid Time Off - 25days annual leave per annum in addition to local bank holidays. Employees also receive one additional day of annual leave for each year of service.
 </li>
 <li>
 Private Medical Insurance
 </li>
 <li>
 24/7 Employee Assistance Programme (EAP)
 
 
 </li>
 </ul>
 If you think you have everything we're looking for and more, then we'd love you to apply for the opportunity.
 
 
 
 Copper is an equal opportunity employer. We embrace diversity and equal opportunities in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. So, bring us your experience, perspectives, and skills. It is in our differences that we will continue to grow and ensure Copper is transforming how institutional investors engage with digital assets. Copper is a Disability Confident Employer, please let us know if you have a disability.
 
 
 If you require us to provide any assistance during the recruitment process, then we would ask you to highlight this to us and we will be happy to accommodate.
 
</div>

Client Operations Associate

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Sales Associate

Arab Monetary Fund

<div>
 
 
 
 Job Purpose:
 
 
 
 
 The Financial Control Associate
 
 
 will ensure accurate execution of settlements, reconciliation, and confirmations of all investments and lending transactions. This role is pivotal in maintaining rigorous standards of applicable operating policies and procedures to safeguard transaction compliance and AMF&rsquo;s reputation
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 
 
 Transactions Control:
 
 
 &bull; Prepare daily reconciliation of correspondent bank accounts operated for investments activities and resolve discrepancies in coordination with the Financial Operations Section, Manager.
 
 
 &bull; Manage daily incidents from bank reconciliation by promptly identifying and categorizing discrepancies, investigating their causes, and resolving them through corrections or adjustments.
 
 
 &bull; Track and escalate to the Financial Operations Section Manager in case of differences or issues related to the contractual terms with the correspondent banks.
 
 
 &bull; Monitor all securities dues on time and liaise with the treasury and direct investment Section in case of cash discrepancies
 
 
 &bull; Match trades confirmations for all treasury transactions against the incoming confirmations received from the counterparties.
 
 
 &bull; Prepare end-of-day reports ensuring all daily activities were completed in line with the existing procedures.
 
 
 &bull; Monitor the transaction screening system and coordinate with the Compliance Section on payments needing additional compliance checks for AML/CFT regulations
 
 
 &bull; Managing standard settlement instructions (SSIs) by maintaining and updating accurate settlements instruction for transactions, and coordinating with counterparties to resolve any discrepancies, and documenting changes to ensure smooth and efficient processing of financial transactions.
 
 
 System Management:
 
 
 &bull; Ensure smooth operations of the IT systems used in financial control.
 
 
 &bull; Enhance the performance of information systems related to financial control in coordination with specialized organizational teams.
 
 
 Compliance and Risk Management:
 
 
 &bull; Identify and assess risks associated with financial control processes and implement risk mitigation strategies, in coordination with the Financial Operations Section, Manager.
 
 
 &bull; Ensure all financial control comply with financial regulations and standards.
 
 
 Business Process Management:
 
 
 &bull; Contribute to the identification of improvements to the Section&rsquo;s policies and implement procedures and controls covering all areas of activity so that all relevant procedural/legislative requirements are fulfilled while delivering high quality and cost-effective results.
 
 
 &bull; Conduct day-to-day activities in line with stipulated policies and procedures.
 
 
 Stakeholder Management:
 
 
 &bull; Work and collaborate with relevant internal (e.g. departments/Sections) and external stakeholders (e.g. banks) in a manner that supports the achievement of the Financial Operations Section&rsquo;s objectives.
 
 
 &bull; Actively gain exposure and insights to local market development, business opportunities and the existing regulatory landscape and leverage it to enhance stakeholder management capabilities, in line with AMF&rsquo;s strategic objectives.
 
 
 Additional Duties:
 
 
 &bull; This job description outlines the duties that are typically performed by the jobholder. These duties are not the only duties required by the job and management might assign additional duties from time to time.
 
 
 Job Qualifications and Requirement:
 
 
 Knowledge and Experience:
 
 
 &bull; No prior experience required, required, experience in accounting, finance, or a related field is preferred
 
 
 
 
 Education and Certifications:
 
 
 
 
 &bull; Bachelor&rsquo;s degree in, finance, accounting, or a related field
 
 
 &bull; CAMS, CFA are preferred
 
 
 We offer an attractive package of benefits aligned with our employment policies, including a tax-free salary and supplementary allowances as housing, furniture and air ticket, schooling, and comprehensive medical insurance
 
 
 Only shortlisted candidates will be contacted
 
</div>

Financial Control Associate

Property Shop Investment LLC

Property Shop Investment is Hiring &ndash; Sales Operations SpecialistProperty Shop Investment (PSI), a leading real estate company in the UAE, is looking for an experienced Sales Operations Specialist to join our team.Job Description (Real Estate Sales Operations):<ul><li>Support the sales team with daily operational tasks to ensure smooth workflow</li><li>Manage and update CRM systems, property listings, and sales documentation</li><li>Coordinate with agents, finance, and marketing teams for seamless processes</li><li>Prepare sales reports, performance trackers, and market updates</li><li>Ensure accuracy of property details, pricing, and availability</li><li>Assist in handling client inquiries and follow-ups when required</li><li>Maintain organized records of sales contracts, forms, and compliance documents</li></ul>Requirements:<ul><li>2&ndash;3 years of experience specifically in Real Estate Sales Operations</li><li>Arabic Speaker (mandatory)</li><li>Strong knowledge of CRM systems and real estate documentation</li><li>Excellent communication and organizational skills</li><li>Ability to multitask and work under pressure</li><li>Attention to detail and strong analytical skills</li></ul>Interested candidates can send their CV to: reqruitments@psiassets.comJob Type: Full-time

Sales Operations Specialist

Apple

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. 
 
As an Operations Expert, you help drive sales and the customer experience by delivering excellence in operations, inventory accuracy, and preservation activities. You have a deep understanding of operational practices and mentor the Operations team to complete operational tasks accurately and in accordance with Retail Inventory processes. 
 
Description 
Complete inventory receiving, counting, returning, and shipping tasks in compliance with Retail Inventory processes, and mentor and support team members in doing so. 
 
Complete product fulfillment tasks and deliver items from Runner requests to customers and team members in support of creating an exceptional customer experience.
 
 
Support Operations Specialists by sharing knowledge about the Retail Inventory processes.
 
 
Promote understanding of inventory performance among all store team members and gather inventory data to aid with leadership decision-making.
 
 
Monitor all inventory, including non-sellable product, in the inventory management system for accuracy and consistency, and to identify variance trends and understand their root causes.
 
 
Perform other tasks as needed, including but not limited to supporting customer-facing activities. 
 
Contribute to an inclusive environment by respecting each other&rsquo;s differences and having the curiosity to learn. 
 
Demonstrate Apple&rsquo;s values of inclusion and diversity in daily activities. 
 
Preferred Qualifications 
You can: 
Focus on the customer experience, with an emphasis on serving both the internal and external customer. 
Be a self-starter who is detail-oriented, organized, and can work without close supervision.
 
Prioritize workload and meet deadlines in a fast-paced environment. 
Work in a team environment, demonstrating shared responsibility and accountability with other team members.
 
Demonstrate effective problem solving, analytical, and communication skills. 
 
Minimum Qualifications 
You should: 
Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations. 
Be able to lift and carry product to various locations within and near the store. 
Have experience in retail or sales, or related work experience.
 
 
At Apple, we&rsquo;re not all the same. And that&rsquo;s our greatest strength. We draw on the differences in who we are, what we&rsquo;ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

Operations Expert

Amazon

<div>
 
 Description
 
 
 
 The Learning Associate works with their Country L&amp;D manager, Operations Managers, Area Managers, Delivery Service Provider (DSP) Managers, Dispatchers, Drivers and Warehouse Associates to coordinate all training related activities for the site. The individual in this position will provide ground level training facilitation and administrative management. The Learning Associate will play an integral role in ensuring all operations compliance training for the sites is maintained, as well as ensuring all training documentation and daily expectations are accurate, completed, and up to date. The Learning Associate is assigned to the Learning Department and will manage specific responsibilities to that department.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Coordinate and facilitate all training related programs (up to but not limited to 50 members in a session)
 </li>
 <li>
 Track performance including learning curve and quality and implement appropriate performance improvement initiatives to support improved performance
 </li>
 <li>
 Monitor adherence to all established training programs to ensure standard work is achieved and implement new tactical and strategic projects
 </li>
 <li>
 Create training documents; utilize various software such as Articulate 360, Photoshop, video editing to design effective training content
 </li>
 <li>
 Execute plans to close gaps in the developmental needs for individuals and groups
 </li>
 <li>
 Partner with program managers and leadership teams to update training documents, implement process change and ensure site adoption of process changes
 </li>
 <li>
 Create internal dashboards and use them to report training progress and KPIs in daily and weekly leadership calls.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Knowledge of Microsoft Office including Outlook, Word, and Excel
 </li>
 <li>
 Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
 </li>
 <li>
 Travel to different stations in the shift or during the week is required as per business needs.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience managing multiple projects, prioritizing, planning, and managing time
 </li>
 <li>
 Knowledge of Photoshop, video editing, and related tools
 </li>
 <li>
 Operations knowledge
 </li>
 <li>
 Previous experience as a trainer, prior training, teaching or presentation experience
 </li>
 <li>
 Willingness to work in different areas as required by training needs
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Q-Express Documents Transport - G25
 
 
 Job ID: A3128894
</div>

Learning Associate

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