operation manager - infrastructure maintenance

director, it operations and service management - information technology

operation manager - infrastructure maintenance Jobs in Abu Dhabi

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coordinator - fleet management Jobs in Abu Dhabi

coordinator - fleet management

crewing coordinator

director, it operations and service management - information technology Jobs in Abu Dhabi

operations coordinator it

TRUTECH INFORMATION TECHNOLOGIES LLC

<ul><li>We are an IT Services &amp; Solutions Provider based in Salam Street, Abu Dhabi, providing IT support services to our customers covering Abu Dhabi &amp; Dubai.</li><li>We deliver Managed IT Services (AMC), Microsoft 365, cybersecurity, networking, backup solutions, compliance and IT projects.</li></ul><p>We are looking for a disciplined and proactive IT Operations Coordinator to manage daily service operations and ensure structured, reliable delivery to our clients.</p><p>This role serves as the central point for coordinating all service operations, including managing support tickets, scheduling engineers, monitoring SLAs, ensuring accurate documentation, and maintaining clear and proactive client communication. It acts as the control hub for daily service delivery, with occasional site visits to support coordination and ensure service quality.</p><p><b>Responsibilities</b></p><ul><li>Monitor &amp; update the ticketing system daily with accurate and timely information.</li><li>Assign support tickets to engineers and monitor progress.</li><li>Managing appointments &amp; schedules of the technical team.</li><li>Collect and verify the ticket updates and update in the system along with time entries of the engineers.</li><li>Processing of all jobs with accuracy and timeliness.</li><li>Track &amp; Monitor ongoing jobs &amp; support.</li><li>Follow-up &amp; updating jobs &amp; tickets closely.</li><li>Get feedback from customers after the job is completed.</li><li>Inform clients of unforeseen delays or problems.</li><li>Gather Feedback &amp; Surveys from customers.</li><li>Track purchases &amp; delivery made for the customers.</li><li>Responding to complaints/suggestions from customers and giving after-sales support.</li><li>Provide excellent customer service &amp; ensure customer satisfaction &amp; Identify ways to improve customer experiences.</li><li>Invoice timely to the clients in coordination with the sales &amp; finance department.</li><li>Track target achievements &amp; monitor the performance of each support engineer.</li><li>Perform assigned clerical &amp; secretarial duties.</li><li>Maintain and manage office premises and stationery.</li><li>Answering phone calls, responding to emails, and preparing documents.</li><li>Planning, designing, and executing effective email marketing strategies.</li><li>Monitoring Social Media Accounts and coordinating with the social media team.</li><li>Visiting client locations and meetings if required.</li></ul><p><b>Skills Required:</b></p><ul><li>Dynamic &amp; Self Motivated.</li><li>Minimum 3 years experience in similar role.</li><li>Good written &amp; oral command of the English Language is a must.</li><li>Excellent phone &amp; email communication skills.</li><li>Strong problem-solving skills and the ability to work independently and in a team-oriented, collaborative environment.</li><li>Demonstrated track record of performance and commitment.</li><li>The ability to manage your time and plan your day effectively.</li><li>Ability to do marketing via developing a database, use of social media, contact circle, and referrals.</li><li>Clerical &amp; other Secretarial tasks.</li><li>Cool-tempered and able to handle rejection.</li><li>Can quickly adapt to a new environment.</li><li>Excellent organizational, communication, and interpersonal skills.</li><li>Competence in Microsoft Office products.</li><li>Willing to be trained and acquire knowledge in less time.</li><li>Good organizational skills.</li><li>Ability to hit deadlines and work under pressure.</li><li>Can easily adapt to new environments.</li><li>Excellent professional image &amp; should be presentable.</li></ul><p>Pay: AED3,500.00 - AED4,500.00 per month</p><p>Application Question(s):</p><ul><li>Where are you currently located &amp; what is your current visa status?</li></ul><p>Experience:</p><ul><li>Operations Coordinator: 3 years (Required)</li><li>Handling and managing a team: 3 years (Preferred)</li><li>Handling emails &amp; enquiries: 3 years (Required)</li><li>Monitoring &amp; updating job and schedules: 3 years (Required)</li><li>Customer service: 3 years (Required)</li><li>Helpdesk: 2 years (Required)</li></ul><p>Language:</p><ul><li>English (Speak, Read, Write)  (Required)</li></ul><p>Willingness to travel:</p><ul><li>50% (Required)</li></ul><p>Work Location: In person</p>

Operations Coordinator - IT

<ul><li>We are an IT services and solutions provider based in Abu Dhabi, serving business clients across UAE. We deliver Managed IT Services (AMC), Microsoft 365, cybersecurity, networking, backup solutions, compliance and IT projects.</li><li>Our back office will focus on all our sales, customer service, operations &amp; remote IT support.</li></ul><p>We are looking for a disciplined and proactive Sales Coordinator to manage inquiries, quotations, renewals, purchases, invoices and follow-ups to support revenue growth and ensure no opportunity is missed.</p><p><b>Role Overview:</b></p><p>This role requires strong follow-up discipline, organized pipeline tracking, and professional communication with clients and suppliers.</p><p>Key Responsibilities</p><ul><li>Monitoring &amp; replying to sales emails &amp; inquiries.</li><li>Learn details about our product and service offerings.</li><li>Address any questions or issues customers may have.</li><li>Communicate with customers to understand their requirements and needs.</li><li>Schedule &amp; Coordinate meetings of potential clients with the manager.</li><li>Coordinate with suppliers for pricing, procurement, and deliveries.</li><li>Preparing Quotations &amp; costing.</li><li>Following up with clients to close quotes successfully.</li><li>Increase Company client base with quality customers.</li><li>Entering, updating &amp; maintaining clear &amp; correct data into CRM.</li><li>To retain existing customers and upsell services to achieve customer retention.</li><li>Assisting in achieving and exceeding company total monthly sales targets.</li></ul><p><b>Requirements</b></p><ul><li>Minimum 3 years experience as Sales Coordinator.</li><li>Excellent phone &amp; email communication and interpersonal skills.</li><li>The ability to manage your time and plan your day effectively.</li><li>Good Command over the English Language is a must.</li><li>Demonstrated track record of performance and commitment.</li><li>Cool-tempered and able to handle rejection.</li><li>Good organizational skills.</li><li>Willing to be trained and acquire knowledge in less time.</li></ul><p>Pay: AED3,500.00 - AED4,500.00 per month</p><p>Experience:</p><ul><li>Sales Coordinato: 3 years (Required)</li><li>Handling emails &amp; enquiries: 3 years (Required)</li><li>Preparing quotations for clients: 3 years (Required)</li><li>Procurement: 2 years (Preferred)</li><li>Follow up &amp; Winning quotations sent to clients: 3 years (Required)</li><li>Invoicing: 2 years (Preferred)</li></ul><p>Language:</p><ul><li>English (Read, Write, Speak)  (Required)</li></ul><p>Work Location: In person</p>

IT Sales Coordinator

Xoom Delivery Services

<p><b>XOOM DELIVERY SERVICES LLC</b><br/><b>WE ARE HIRING &ndash; FLEET COORDINATOR (ABU DHABI)</b></p><p>We are looking for a <b>highly driven and experienced Fleet Coordinator</b> to manage and scale operations in <b>Abu Dhabi</b>. If you have a strong background in handling delivery projects and manpower, this is your opportunity to grow with one of the fastest-growing logistics companies in the UAE.</p><p><b>Location:</b> Abu Dhabi<br/><b>Position:</b> Fleet Coordinator</p><p><b>Key Responsibilities:</b></p><ul><li>Actively manage and <b>hire riders and drivers</b> to meet operational targets</li><li>Handle day-to-day fleet operations and ensure <b>optimal manpower utilization</b></li><li>Manage and coordinate projects such as <b>Noon Food, Keeta, Carrefour, etc.</b></li><li>Monitor performance, attendance, and compliance of Delivery Associates (DAs)</li><li>Ensure timely resolution of operational issues and maintain service standards</li><li>Mentor and guide team members to achieve operational efficiency</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>3 years of experience</b> in fleet or logistics operations</li><li>Proven experience handling major delivery platforms (Noon, Keeta, Carrefour, etc.)</li><li>Strong leadership and team management skills</li><li>Ability to work under pressure and meet strict deadlines</li><li>Must be <b>willing to relocate to Abu Dhabi</b></li><li>Good communication skills (English &amp; Hindi preferred)</li></ul><p><b>What We Offer:</b></p><ul><li><b>Competitive Salary Package</b></li><li><b>Employment Visa</b></li><li><b>Medical Insurance</b></li><li><b>Performance-Based Incentives</b></li><li><b>Career Growth Opportunities</b> within the organization</li><li>Work with a <b>fast-growing and professional operations team</b></li></ul><p><b>If you know how to build, manage, and control a fleet &mdash; we want you.</b><br/><b>Apply Now: Kailash@xoom.ae</b></p><p>Work Location: In person</p>

Fleet Coordinator

Boskalis

<div><h3 class="jobSectionHeader"><b>How you can make your mark</b></h3><p>
You can make your mark as a crewing coordinator by supporting the crewing operations for Boskalis Subsea Cables project crews and ensuring smooth logistical arrangements across our projects. In this role, you will maintain accurate crew data in OneView, coordinate certification compliance, organize travel logistics, and act as a reliable point of contact for crew members and project teams.</p><p><b>
Your responsibilities as a crewing coordinator</b></p><ul><li><b>
Manage and maintain crew data</b> in OneView, including personal details, next of kin information, certificates, and other key crew records.</li><li><b>
Monitor certification and compliance</b> by checking the Boskalis project crew training matrix, project-specific requirements, and mandatory training completion.</li><li><b>
Coordinate travel and accommodation logistics</b> for on- and off-hire crew, including flights, hotels, taxis, and visa arrangements where needed.</li><li><b>
Support project activities and planning</b> by assisting with smaller operational tasks and responding quickly to schedule or crew changes.</li><li><b>
Maintain data quality across systems</b> by ensuring documents are correctly uploaded, categorized, and updated in OneView, VISSIM, SOMS, and other required systems.</li></ul><p><b>
Your qualities
</b></p><p>You can make your mark as a crewing coordinator if you have:</p><ul><li>
Background in administration, HR, logistics, or a related field, with experience in crewing, shipping, or offshore coordination considered a plus.</li><li>
Experience with data entry and record-keeping systems, such as OneView or similar platforms, and good knowledge of Microsoft Office.</li><li>
Understanding of travel logistics and visa processes is advantageous.</li><li>
Strong communication and interpersonal skills, with the ability to work effectively with different stakeholders.</li><li>
Well-organized, detail-oriented, and proactive, with the ability to multitask, solve problems, and adapt to changing project needs.</li></ul><h3 class="jobSectionHeader"><b>
We offer</b></h3><p><b>
What you can expect
</b></p><ul><li>Career opportunities: We challenge you every day to get better. Together we realize your full personal and professional career by creating development opportunities.</li><li>
Warm welcome: We warmly welcome our new colleagues, so they feel at home as soon as possible. During your online onboarding program, we give you all the ins and outs of Boskalis!</li><li>
Career development: Plenty of opportunities to realize your full potential. Challenge yourself with (online) courses in our Boskalis academy.</li></ul><p><b>
Extra information
</b></p><ul><li>Your team: You will be part of Offshore Fleet Management Crewing team in Abu Dhabi.</li><li>
Full/part-time job: The position of crewing coordinator is a full-time job.</li><li>
Procedure: All you need to do to apply for a job is to complete the online application form and send it to us along with your CV and cover letter. As soon as you have sent your application, you will receive a confirmation email. Depending on the job, we will invite you for two or more interviews via Microsoft Teams or at our office. If both sides are happy to proceed after interviews, we will make you an offer to join Boskalis. After successfully completing all the steps in the procedure, we warmly welcome you to our organization.</li></ul><h3 class="jobSectionHeader"><b>
About Boskalis</b></h3><p>
Working at Boskalis is about creating new horizons and sustainable solutions. In a world where population growth, an increase of global trade, demand for (new) energy and climate change are driving forces, we challenge you to make your mark in finding innovative and relevant solutions for complex infrastructural and marine projects.
</p><p>Within a vibrant company culture, you will be working as part of a diverse, international team of experts. We offer you the opportunity to realize your full personal potential and expand your professional career by creating new horizons. Together!</p><h3 class="jobSectionHeader"><b>
Interested?</b></h3><p>
We&rsquo;ll be happy to answer your questions about the position of crewing coordinator. Please contact Catherine Buenaagua, corporate recruiter via our careers page.</p><p><b>
Interested?</b> Please apply by filling in your details and by uploading your cover letter and CV on our careers site.</p><p><b><i>
Disclaimer for recruitment and selection agencies
</i></b></p><p>We appreciate your interest in our vacancies and understand that your candidate might be enthusiastic about this exciting opportunity. However, our recruitment process is not structured this way, at Boskalis we handle recruitment ourselves. Therefore we do not accept unsolicited applications or CVs from recruitment agencies. Any submission will be treated as a direct application.</p><p><i>
Please note: Boskalis never requests a financial contribution to arrange visas or other documents related to a job vacancy. Be wary of individuals who pretend to be our recruiters and do ask for such contributions.</i></p></div>

Crewing Coordinator

Rotary Engineering Ltd

<p><b>Job Overview:</b><br/>We are seeking experienced and highly organized professionals for the role of Camp Boss / Camp Coordinator / Site Administrator to support our ongoing West to East Pipeline Project across multiple site locations in the UAE. The ideal candidate will be responsible for managing camp operations, site administration, and ensuring smooth coordination between workforce, logistics, and management.</p><p><b>Key Responsibilities:</b></p><ul><li>Oversee day-to-day camp operations including accommodation, catering, and maintenance</li><li>Manage workforce accommodation allocation and records</li><li>Coordinate transportation (buses, vehicles) for site personnel</li><li>Handle site administration tasks including documentation, reporting, and coordination</li><li>Liaise with HR, HSE, and project teams to ensure compliance with company policies</li><li>Ensure camp facilities meet health, safety, and hygiene standards</li><li>Address employee concerns related to accommodation and welfare</li><li>Maintain inventory of camp supplies and monitor vendor performance</li></ul><p><b>Requirements:</b></p><ul><li>Minimum 3&ndash;5 years of experience in camp management / site administration (preferably in oil &amp; gas or construction projects)</li><li>Experience in handling large workforce camps</li><li>Strong organizational and coordination skills</li><li>Good knowledge of MS Office and reporting</li><li>Familiarity with UAE labor laws and camp standards is an advantage</li><li>Ability to work in remote site locations</li></ul><p><b>Preferred:</b></p><ul><li>Experience in ADNOC or similar large-scale projects</li><li>Immediate joiners will be prioritized</li></ul><p><b>Work Locations:</b><br/>Jebel Dhanna | Ruwais | Habshan | Fujairah</p><p><b>How to Apply:</b><br/>Interested candidates may share their updated CV with the subject line: <i>&ldquo;Camp Boss /camp Coordinator / Site Admin &ndash; West to East Pipeline Project&rdquo;</i></p><p>Pay: From AED4,000.00 per month</p><p>Work Location: In person</p>

Camp Boss / Camp Coordinator / Site Administrator

Abu Dhabi ports

<div><p>The Fleet Management Coordinator and Driver is responsible for coordinating between divisions, managing data entry, and ensuring the effective allocation, tracking, and compliance of the AD Ports Group vehicle fleet. In addition to administrative duties, this role involves active driving responsibilities, including the delivery of items across various locations. The coordinator acts as the primary focal point for drivers and division heads, ensuring strict adherence to the AD Ports Group Vehicle Allocation Policy. They promote sustainability, operational excellence, and responsible resource management by monitoring vehicle usage, maintaining accurate records, ensuring the physical neatness of the fleet, and fairly distributing the workload among all drivers.</p></div>
<br><p></p><div><div><div><p>Responsibilities: Driving &amp; Delivery Operations<br>
<br>
A core component of this role involves working directly as a driver to support operational needs. The coordinator is responsible for the safe and timely delivery of items, documents, and personnel across AD Ports Group locations. They must ensure that all driving activities strictly adhere to UAE traffic laws and internal safety regulations. Maintaining the physical neatness, cleanliness, and overall presentation of the assigned vehicles is a mandatory daily responsibility, ensuring the fleet reflects the professional standards of the organization.<br>
<br>
Workload Distribution &amp; Driver Scheduling<br>
<br>
The coordinator is tasked with effectively distributing the daily workload among the driving team. This includes scheduling trips, assigning delivery routes, and allocating tasks fairly to ensure optimal operational coverage across all divisions. They must balance the workload to prevent driver fatigue, minimize vehicle underutilization, and ensure that all divisional requests are met promptly and efficiently. Regular review of task assignments and driver availability ensures that no single driver is overburdened while maintaining uninterrupted service across the organization.<br>
<br>
Pool Car Log Recording &amp; Focal Point Coordination<br>
<br>
The coordinator is responsible for recording and maintaining comprehensive vehicle logs for all pool cars. This includes tracking daily usage, mileage, trip purposes, and driver assignments for every pool vehicle in the fleet. Furthermore, the coordinator must actively collaborate and coordinate with other departmental focal points across the organization to ensure that the logbooks for all vehicles are consistently updated, accurate, and fully aligned with the central GSD records. Regular follow-ups with focal points are required to verify that no entries are missing, that all discrepancies are resolved promptly, and that the logbook data is ready for audit at any time.<br>
<br>
Fleet Coordination &amp; Compliance<br>
<br>
The coordinator ensures vehicles are allocated based on operational justification and approved entitlement categories, preventing unauthorized upgrades or changes without formal justification. They enforce the AD Ports Group Vehicle Allocation Policy, ensuring vehicles are used exclusively for official duties and personal use is strictly prohibited unless explicitly authorized. Furthermore, they monitor and enforce the daily return policy, ensuring all ADPG vehicles are parked at designated office or port locations after business hours. They also manage exceptions for overnight home parking under the Delegation of Authority ( DoA ). Actively monitoring and reporting instances of vehicle misuse &mdash; including unauthorized drivers, GPS tampering, parking violations, fuel card misuse, unreported damages, maintenance neglect, and underutilization &mdash; is a critical part of this role.<br>
<br>
Division Coordination &amp; Communication<br>
<br>
The coordinator acts as a seamless liaison between different divisions and the General Services Department to ensure operational needs are met efficiently. They brief all vehicle users and drivers on updated policy requirements, proper usage guidelines, and disciplinary consequences for non-compliance. In addition, they serve as the first point of contact for drivers experiencing emergencies after hours, providing guidance and escalating issues to the GSD as necessary.<br>
<br>
Data Entry &amp; Record Keeping<br>
<br>
Ensuring mandatory recordkeeping for accountability and audit readiness is a primary duty. The coordinator verifies and maintains records of valid UAE Driver Licenses, Emirates IDs (EID), and official AD Ports Group Employee IDs for all assigned users. They maintain regular documentation of vehicle usage, mileage, and trips, keeping written justification records for any underutilized vehicles. Documenting all scheduled and unscheduled service records ensures vehicles adhere to service intervals. They also ensure immediate reporting and documentation of all vehicle damages, fines, accidents, or irregularities. Utilizing standard compliance tracking templates, they monitor vehicle info, documentation status, maintenance schedules, and parking/usage compliance.</p></div></div></div>
<br><p></p><div><p>Qualifications: High School Diploma or equivalent. Valid UAE Driving License.<br>
<br>
Experience<br>
<br>
Proven experience as a driver, fleet coordinator, logistics assistant, or in a similar administrative/delivery role. Experience working within a corporate or industrial environment, preferably within the UAE.</p></div>

Coordinator - Fleet Management

CHANEL

<div><div>Part-time basis with 6-months fixed contract.</div><div></div><div>
Position based in Watches &amp; Fine Jewelry Boutique in Galleria Mall, Abu Dhabi.</div><div></div><div>
CONTEXT &amp; ENVIRONMENT</div><div></div><div>
As the Watches &amp; Fine Jewelry Operations Coordinator, you will be responsible for the boutique stock management and logistics - inventory control, shipment coordination, reporting, and quality control - while also handling administrative tasks - permits, scheduling and supplier coordination - ensuring efficient operations in line with CHANEL's standards and procedures.</div><div></div><div>
KEY PARTNERS:</div><div></div><div>
Reporting to the Watches &amp; Fine Jewelry Sales Manager, the Operations Coordinator has several key partners:</div><div></div><div>
Internally: Sales Assistants, Fashion Operations Manager, WFJ Business Development, Administration and Operation.</div><div></div><div>
Externally: WFJ Boutiques in UAE, suppliers and vendors.</div><div></div><div>
IN THIS METIER, WE ARE ENERGISED BY:</div><div></div><div>
Stock Management:</div><ul><li>
Manage the stock flow within the boutique (deliveries, transfers, special orders, stock rebalancing, reserved products).</li><li>
Coordinate WFJ logistics with Brinks, including high-value shipments and validation.</li><li>
Plan rolling inventories in compliance with the House&rsquo;s strategy and events.</li><li>
Analyze inventory results and follow up on subsequent processes.</li><li>
Share stock inventory report to finance on monthly basis.</li><li>
Conduct stock quality control and report and coordinate pieces in aftersales care.</li><li>
Manage PLV and aftersales care tools stock inventory (boxes, bags, ribbons, aftersales tools).</li></ul><div></div><div>
Administration:</div><ul><li>
Coordinate ordering of boutique supplies and reception of invoices in Coupa.</li><li>
Processing and application of police and mall permits.</li><li>
Prepare and maintain the monthly schedule in My Schedule App, including planning and managing team leaves.</li><li>
Coordinate new joiner arrivals and support induction preparation.</li><li>
Act as the main point of contact for maintenance and facility-related matters, liaising with the Store Planning team.</li></ul><div></div><div>
Boutique Operations:</div><ul><li>
Managing the safe and back of house organization in line with CHANEL's standards.</li><li>
Ensure that all procedures are respected and followed.</li><li>
Propose and implement proactively new procedures if needed.</li><li>
Follow best practices and process in the interest of the boutique efficiency.</li></ul><div></div><div>
KEY COMPETENCIES &amp; REQUIREMENTS:</div><ul><li>
You have excellent organizational and planning skills, with strong analytics skills.</li><li>
You are proficient in using computer systems and digital tools.</li><li>
Your ability to react quickly together with your excellent interpersonal skills will be real assets to succeed in this position.</li><li>
Excellent spoken and written English skills is requested.</li></ul></div>

Operations Coordinator - Abu Dhabi

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