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it technical support specialist (on site) - must have 3-5 years exp.

operations associate

Anvil Steel

SummaryWe are seeking an organized and reliable full-time Payroll Administrator to oversee in-house payroll operations at our headquarters in Gardena. The Payroll Administrator is responsible for delivering accurate, timely, and compliant weekly payroll checks and reports while ensuring the integrity of timekeeping and pay data. The ideal candidate for the role will be reconciling paper and electronic time records, resolving discrepancies, and partnering with managers and Human Resources to maintain consistent payroll practices.Key Responsibilities<ul><li>Own the accurate and timely processing of weekly payroll for all employees in accordance with established payroll schedules and internal controls.</li><li>Review, validate, and enter paper timecards and electronic timekeeping records into Foundation software to ensure complete and accurate payroll input.</li><li>Reconcile timekeeping data across manual and electronic systems, identify discrepancies, and resolve issues before payroll finalization.</li><li>Analyze payroll exceptions, investigate pay-related variances, and coordinate timely corrections to minimize payroll errors and rework.</li><li>Ensure payroll practices comply with applicable federal, state, and local wage and hour requirements as well as company policies and procedures.</li><li>Maintain complete and accurate payroll records, supporting documentation, and audit trails in accordance with recordkeeping standards.</li><li>Partner with managers, employees, and Human Resources to resolve timekeeping questions, pay issues, and payroll-related inquiries in a responsive and professional manner.</li><li>Prepare payroll reports, support internal or external audits, and provide payroll data needed for compliance and operational review.</li></ul>Experience<ul><li>At least 5 years of payroll processing experience required; 7 or more years preferred, ideally in a fast-paced or high-volume environment.</li><li>Experience working with both paper-based and electronic timekeeping records.</li></ul>Skills<ul><li>Ability to handle multi-location payroll processing on a weekly basis.</li><li>Familiarity with HRIS and payroll systems, including Foundation or similar platforms.</li><li>Capability to meet strict weekly payroll deadlines while maintaining a high level of accuracy.</li><li>Knowledge of payroll regulations, wage and hour requirements, and standard payroll recordkeeping practices.</li><li>Ability to identify discrepancies, investigate issues, and apply sound judgment in resolving payroll exceptions.</li><li>Proficiency in payroll systems and Microsoft Excel for reviewing, managing, and reporting payroll-related data accurately.</li><li>Effective organizational, communication, and time management skills, with a high level of accuracy, discretion, and attention to detail.</li><li>Bilingual in English and Spanish.</li></ul>Education<ul><li>High school diploma or GED required.</li><li>Bachelor's degree preferred.</li></ul>Pay: $28.00 - $32.00 per hourBenefits:<ul><li>401(k)</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Education:<ul><li>High school or equivalent (Required)</li></ul>Experience:<ul><li>Payroll: 5 years (Required)</li></ul>Language:<ul><li>Spanish (Required)</li></ul>Ability to Commute:<ul><li>Gardena, CA 90248 (Required)</li></ul>Work Location: In person

Payroll Administrator

Qual-Pro

Job Overview The ideal candidate should have practical IT support experience in a Windows-based business, enterprise, or manufacturing environment, along with effective communication, organization, follow-up, and problem-solving skills. This role requires the ability to support end users, troubleshoot technical issues, document work clearly, and balance assigned tasks with changing business and production support needs.This is a full-time, on-site IT Technical Support position. The standard work schedule is eight hours per day, five days per week, between 7:30 AM and 5:30 PM. Some weekends, after-hours, or off-hours support may be required based on business needs, system issues, maintenance windows, or production support requirements. Must be a &ldquo;U.S. Person.&rdquo;Responsibilities<ul><li>The IT Technical Support Specialist is responsible for providing day-to-day technical support for end users, office systems, and manufacturing technology environments. This position supports Windows computers, peripherals, business applications, networked devices, and production-related systems while following company IT policies, security procedures, and service desk standards.</li><li>Troubleshoot hardware, software, operating system, and application issues on Windows computers, user workstations, and manufacturing systems.</li><li>Set up, install, configure, and deploy new PCs, peripherals, printers, software, and related equipment for office users and production environments.</li><li>Support network-connected devices, including printers, handheld scanners, label printers, conference room equipment, and other specialized business or manufacturing devices.</li><li>Provide remote assistance to users using approved tools such as Microsoft Teams, remote monitoring and management tools, and Remote Desktop Protocol where authorized.</li><li>Assist with user access support and access reviews for IT systems, including Active Directory, file server shares, VPN access, ERP\Epicor access, and Microsoft 365, while following approved authorization and security procedures.</li><li>Help maintain IT security controls by reporting access issues, unusual system behavior, failed logins, device problems, or potential security concerns to management or senior IT staff.</li><li>Assist with the setup, testing, and troubleshooting of presentation equipment, conference room systems, and online meeting platforms such as Microsoft Teams.</li><li>Monitor system health, device status, alerts, reports, and other IT service indicators, and notify management of outages, recurring issues, risks, or potential liabilities.</li><li>Work with external vendors, managed service providers, software providers, and hardware support teams to troubleshoot and resolve technical issues.</li><li>&middot; Escalate complex or high-risk issues to senior IT staff when appropriate, using internal documentation, vendor resources, technical research, and approved support channels.</li><li>Follow Corporate IT Service Management, Service Desk, cybersecurity, access-control, and change-management policies, procedures, and directives.</li><li>Create, update, and maintain IT support documentation, troubleshooting notes, standard operating procedures, asset records, and user-facing instructions.</li><li>Recommend and assist with process improvements that improve service delivery, system reliability, documentation quality, security, or user support.</li><li>Prioritize assigned work based on management direction, business impact, production needs, ticket priority, and user support requirements.</li><li>Perform other IT-related duties as assigned to support business operations, production continuity, compliance needs, and organizational priorities.</li></ul>QUALIFICATIONS:<ul><li>A minimum of 3 to 5 years experience of IT support experience in a Windows business, enterprise, or manufacturing environment.</li><li>Hands-on experience installing, configuring, upgrading, and troubleshooting computer hardware, Windows operating systems, peripherals, and business software.</li><li>Working knowledge of Microsoft Windows desktop operating systems, including but not limited to Windows 10 and Windows 11.</li><li>Experience supporting Microsoft 365 services and Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.</li><li>Knowledge of Windows Server environments and Windows Server Active Directory, including basic user account support, group membership, permissions, password resets, and workstation-related troubleshooting.</li><li>Familiarity with computer networking hardware and software, including basic troubleshooting of network connectivity, IP addressing, DNS, DHCP, switches, wireless access, VPN access, and network-connected devices.</li><li>Familiarity with ERP software and business system concepts. Experience with Epicor ERP is preferred.</li><li>Basic or intermediate knowledge of SQL Server concepts, especially as they relate to business applications, ERP systems, reporting, and troubleshooting application connectivity issues.</li><li>Strong oral and written communication skills, with the ability to communicate clearly with end users, management, vendors, and IT staff.</li><li>Excellent interpersonal skills and the ability to work effectively as part of a team.</li><li>Detail-oriented, highly organized, and committed to proper follow-up, documentation, and task completion.</li><li>Ability to multitask, prioritize workload, and respond effectively.</li><li>Self-motivated and capable of working independently with minimal supervision.</li><li>Maintains current Knowledge with evolving IT systems, cybersecurity practices, business technology, and industry best practices.</li><li>Employment is contingent upon the successful completion of a background investigation, reference verification, and pre-employment drug screening, in accordance with applicable laws and company policies.</li></ul>WORK ENVIRONMENT:<ul><li>Indoor plant/floor environment.</li><li>May involve working in busy and noisy areas.</li><li>Requires constant communication with others to exchange information.</li><li>Involves frequent bending, stooping, twisting, and sitting throughout the day.</li><li>Regularly required to sit, stand, bend, and occasionally lift or carry up to 20 pounds.</li><li>May involve repetitive motions with the wrists, hands, and/or fingers.</li><li>Must be able to position oneself in different postures, including tight and confined spaces, to accomplish tasks.</li><li>May need to adjust or move objects weighing 10-20 pounds in all directions.</li><li>Required to assess the accuracy, neatness, and thoroughness of assigned work.</li><li>Must be able to move about to accomplish tasks and move between workstations.</li></ul>Pay: $72,000.00 - $80,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Employment is contingent upon successful completion of a background check, reference check, and drug test. Are you willing to proceed with the required testing?</li></ul>Experience:<ul><li>IT Support in Windows: 3 years (Required)</li><li>ERP or Manufacturing environment: 3 years (Required)</li></ul>Work Location: In person

IT Technical Support Specialist (On site) - Must have 3-5 years Exp.

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Payroll Administrator

IT Technical Support Specialist (On site) - Must have 3-5 years Exp.