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administrative & operations coordinator Jobs in Istanbul

administrative & operations coordinator

operations director

Nusr-Et

<div>
 
 
 Who are we?
 
 
 
 
 
 
 We as Nusr-Et, are a culinary empire that crafted the art of dining with its unique blend of exquisite flavors and theatrical presentation. Renowned for its mastery of fine cuts, Nusr-Et has captivated the taste buds of discerning diners worldwide.
 
 
 
 
 
 Nusr-Et boasts an extensive international presence, with around 30 restaurants strategically located in prominent cities across the globe, including Milan, New York, London, Dubai, Istanbul, and Miami. The culinary prowess of Nusr-Et is underscored by making each dining experience a celebration of taste and texture.
 
 
 
 
 
 Nusr-Et reflects a commitment and dedication to excellence. But this is what meets the eye. Do you want to know what goes on behind the scenes in creating such unforgettable culinary journeys? If your answer is yes, then get ready to get a taste of the fine dining world at Nusr-Et.
 
 
 
 
 
 Nusr-Et is actively seeking a talented and dynamic individual to join our team in the capacity of an
 
 Operations Director
 
 . This exciting opportunity is tailor-made for a high-performing professional who possesses a passion for excellence and a penchant for driving organizational growth. As a key member of our team, the successful candidate will play a pivotal role in shaping the future of our organization.
 
 
 
 
 
 Sounds like you? Then read the job description below and apply now.
 
 
 
 
 
 
 What do we look for?
 
 
 
 
 
 <ul>
 <li>
 Experience in an executive leadership position at a large and growing luxury segment company
 </li>
 <li>
 10 to 15 years of senior management experience
 </li>
 <li>
 Financial and business acumen
 </li>
 <li>
 Sales mix focus (literacy) to continuously train and improve business
 </li>
 <li>
 Be able to determine priorities and follow up in a timely fashion
 </li>
 <li>
 Strong organizational and administrative skills
 </li>
 <li>
 Proven problem-solving and negotiation abilities
 </li>
 <li>
 Excellent interpersonal and communication skills
 </li>
 <li>
 Ideally both Turkish and English language capabilities &ndash; verbal and written
 </li>
 <li>
 No restrictions on travel
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What will you do?
 
 
 
 
 
 <ul>
 <li>
 Manage the operation with a portfolio that consists of
 
 4 brands, 20 outlets and 1000+ employees
 
 </li>
 <li>
 Identify, modify, and implement structural and procedural changes to increase operational excellence and efficiency
 </li>
 <li>
 Manage the link between
 
 the field operations and HQ operations
 
 </li>
 <li>
 Ensure all outlets and brands&rsquo; sales targets, operational goals, policies, and procedures are met and maintained; create the systems and procedures to run the operation better
 </li>
 <li>
 Create several key procedures regarding expense policy, rental policy, and performance review
 </li>
 <li>
 Work closely with all supporting functions of the business to increase ownership through all stakeholders
 </li>
 <li>
 Establish forecasts and budgets
 </li>
 <li>
 Plan, hire, train, oversee and manage the career planning of staff
 </li>
 <li>
 Plan and manage the operations of the branches to achieve guest satisfaction and quality service while meeting/exceeding financial goals
 </li>
 <li>
 Responsible for short- and long-term planning and the management of operations in the front and back of the house
 </li>
 <li>
 Develop, implement, and monitor schedules for the operation of all branches to achieve a profitable result
 </li>
 <li>
 Implement effective control of food, beverage, and labor costs among all branches
 </li>
 <li>
 Lead the Restaurant Managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising, and promotion
 </li>
 <li>
 Develop operating tools necessary and incidental to modern management principles, e.g., budgeting, forecasting purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc.
 </li>
 </ul>
 
 
 
 
 
 What&rsquo;s in store for you?
 
 
 
 
 
 <ul>
 <li>
 A global working environment and career opportunities
 </li>
 <li>
 Private medical insurance because your health is our priority
 </li>
 <li>
 Commutation service for you
 </li>
 <li>
 Special discounts on your favorite D.ream restaurants and retail brands
 </li>
 <li>
 Special offer on your stay at select D.ream hotels
 </li>
 <li>
 Brand new technical equipment
 </li>
 <li>
 Stylish office setting that promotes a positive and vibrant atmosphere
 </li>
 <li>
 Opportunity to become a part of the ever-popular Nusr-Et aka SaltBae family
 </li>
 </ul>
</div>

Operations Director

<div>
 
 We are looking a Supply Chain and Operations Director for our global business partner.
 
 
 
 
 
 
 Job Description:
 
 
 
 -Lead all end-to-end Supply Chain functions (Planning, Manufacturing, Quality, EHS, Logistics, import/Export, Contract Manufacturing) to deliver Turkey business goals.
 
 
 -Build and sustain a strong safety-first culture across manufacturing and logistics operations.
 
 
 -Ensure full compliance with quality systems, regulatory requirements, and corporate codes of conduct.
 
 
 -Drive consistently high OTIF performance across all business units by strengthening forecasting, production planning, material availability, and logistics execution.
 
 
 -Optimize inventory health through disciplined controls, accurate cycle counting, and proactive SMOG (slow-moving &amp; obsolete goods) reduction and prevention.
 
 
 -Lead an effective and disciplined S&amp;OP process to improve forecast accuracy, supply reliability, and cross-functional decision making.
 
 
 -Elevate manufacturing and contract manufacturing performance, ensuring asset efficiency, quality, adherence to standards, and service reliability.
 
 
 -Lead and optimize export operations, recognizing Turkey&rsquo;s role as a critical regional hub, ensuring reliable, compliant, and cost-efficient export flows to sister companies and distributors.
 
 
 -Deliver productivity savings through Lean/TPM, loss elimination, and process improvement initiatives to support gross margin expansion.
 
 
 -Manage transport and warehouse expenses, driving logistics efficiency and optimizing distribution performance to ensure a highly competitive cost-to-serve.
 
 
 -Develop and manage annual budgets, investment projects, and performance KPIs aligned with service, quality, safety, cost, and working capital targets.
 
 
 -Strengthen supplier and logistics partner performance in collaboration with procurement and regional supply chain teams.
 
 
 -Foster a high-engagement culture with strong emphasis on talent development, capability building, and employee growth.
 
 
 
 
 
 
 Qualifications:
 
 
 
 -Bachelor&rsquo;s Degree ideally in Supply Chain, Engineering, Finance, or an analytical discipline.
 
 
 -MBA or Master&rsquo;s preferred.
 
 
 -APICS (CSCP, CLTD, SCOR-P) qualifications are an advantage.
 
 
 -10&ndash;15 years&rsquo; experience in end-to-end supply chain roles within manufacturing environments. Manufacturing plant accountability experience is a must.
 
 
 -Strong ability to motivate, lead, and influence teams at all levels.
 
 
 -Proven experience improving OTIF, inventory turns and managing SMOG reduction.
 
 
 -Strong command of P&amp;L drivers and supply chain financial metrics.
 
 
 -Proficiency in MS Office, particularly Excel and PowerPoint.
 
 
 -Excellent command of English.
 
</div>

Supply Chain and Operations Director

Gini Talent

<div>
 
 
 Region Director
 
 
 
 
 Hybrid
 
 : 2days/week G&ouml;ztepe office
 
 
 
 
 
 
 What You Will Do
 
 
 
 We are looking for a
 
 Region Director
 
 for our client, a leading global energy drink brand known for its innovative products and dynamic marketing in the beverage industry. Our client is recognized worldwide for energizing consumers, sponsoring extreme sports, and creating unique brand experiences. We are seeking a visionary leader to drive growth, strengthen market presence, and lead high-performing teams across the region.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Identify market opportunities and provide insights to fuel continuous growth.
 </li>
 <li>
 Design and communicate the commercial calendar based on business opportunities.
 </li>
 <li>
 Develop clear, measurable priorities, targets, and programs aligned with local market realities.
 </li>
 <li>
 Support the execution of initiatives to reach company volume, profit, and growth objectives.
 </li>
 <li>
 Build and implement market and channel strategies to drive profitable expansion.
 </li>
 <li>
 Collaborate with distribution partners to optimize performance across all key channels.
 </li>
 <li>
 Lead standout in-store activation programs alongside marketing and trade marketing teams.
 </li>
 <li>
 Align volume goals (market, channel, mix, phasing) and ensure forecast accuracy.
 </li>
 <li>
 Develop value chains and channel pricing strategies that secure shelf pricing and customer margins.
 </li>
 <li>
 Track P&amp;L elements and ensure budget alignment with internal teams and DP finance teams.
 </li>
 <li>
 Plan and allocate trade spending to maximize distribution, presence, and promotional impact.
 </li>
 <li>
 Coordinate brand rollout plans and manage cross-functional KPIs.
 </li>
 <li>
 Lead short- to medium-term demand planning and partner with marketing and DP teams on long-term forecasting.
 </li>
 <li>
 Define Revenue Management strategies and prepare channel-based mix and pricing plans.
 </li>
 <li>
 Set channel execution standards to capture incremental volume and profit.
 </li>
 <li>
 Analyze sales performance, program effectiveness, and activity implementation.
 </li>
 <li>
 Use Nielsen data to evaluate category and competitive performance and make strategic recommendations.
 </li>
 <li>
 Design promotional plans to secure displays, drive sales, and maintain profitability.
 </li>
 <li>
 Monitor DP sales data (e.g., SAP), coverage, inventories, and forecast accuracy.
 </li>
 <li>
 Coordinate timelines and deliverables across the region and local markets.
 </li>
 <li>
 Act as a key link between internal teams and distribution partners to ensure timely execution and strong outcomes.
 </li>
 </ul>
 
 
 
 
 
 Who You Are
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Sales, Marketing, Finance, or a related field (preferred).
 </li>
 <li>
 20+ years of experience in Sales or Marketing within the beverage or CPG industries.
 </li>
 <li>
 20+ years of experience in New Product Development management (preferred).
 </li>
 <li>
 Advanced proficiency in Microsoft Office.
 </li>
 <li>
 Strong command of English (preferred).
 </li>
 </ul>
</div>

Region Director

DFDS

<div>
 
 DFDS is looking for a highly motivated and experienced Logistics Operations Line Manager to lead our operations and customer service teams for our assigned lines.
 
 
 
 
 
 Are you passionate about logistics, skilled in managing operational teams, and ready to take your leadership to the next level? This could be the opportunity you&rsquo;ve been waiting for.
 
 
 
 
 
 At DFDS, we are committed to delivering seamless transportation solutions and excellent customer service. As part of our growing operations team, you&rsquo;ll have the opportunity to manage end-to-end processes, drive operational efficiency, and ensure top-quality service for our customers.
 
 
 
 
 
 
 In This Role, You Will:
 
 
 
 
 
 <ul>
 <li>
 Ensure end-to-end management of operational processes for the assigned lines
 </li>
 <li>
 Lead operations and customer service teams, including task allocation and performance monitoring
 </li>
 <li>
 Manage on-time delivery, capacity utilization, and service quality targets within transportation processes
 </li>
 <li>
 Monitor operational KPIs and take corrective and improvement actions
 </li>
 <li>
 Analyze daily operational issues promptly and develop root-cause-based solutions
 </li>
 <li>
 Ensure proactive customer communication and solution management in collaboration with the customer service team
 </li>
 <li>
 Manage operational coordination with agencies and other service providers
 </li>
 <li>
 Implement process improvement initiatives to increase line-based operational efficiency
 </li>
 <li>
 Lead crisis management related to customer complaints and operational disruptions
 </li>
 <li>
 Provide operational input and cost perspective support for pricing and quotation processes when required
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Logistics, International Trade, or a related field
 </li>
 <li>
 Minimum of 5 years of operations-focused experience in the logistics industry (preferably intermodal, road transportation, or line operations)
 </li>
 <li>
 Proven experience in leading operations and/or customer service teams
 </li>
 <li>
 Strong capabilities in operational planning, problem-solving, and process management
 </li>
 <li>
 Ability to prioritize and coordinate effectively in a fast-paced operational environment
 </li>
 <li>
 Customer satisfaction and service quality&ndash;oriented mindset
 </li>
 <li>
 Advanced level of English proficiency (written and spoken)
 </li>
 <li>
 Proficiency in MS Office applications with strong operational reporting and analysis skills
 </li>
 <li>
 No restrictions for domestic and international travel
 </li>
 </ul>
 
 
 
 
 
 Working at DFDS
 
 
 
 
 
 
 Join the movement and grow with us.
 
 
 While you&rsquo;re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role if needed.
 
 
 Our focus on Diversity, Equity &amp; Inclusion ensures that everyone has an equal opportunity to thrive and contribute meaningfully to our success. We prioritize Health &amp; Safety, fostering a secure and supportive environment for all employees. Together, we strive to be a great place to work, where innovation, collaboration, and growth are encouraged.
 
 
 Through our focus on standardizing to simplify and digitizing to transform, we continually enhance our processes, enabling you to focus on impactful work and achieve your full potential in a dynamic and forward-thinking workplace.
 
 
 
 
 
 Are we a match? Then what are you waiting for? Apply Now.
 
 
 
 
 
 If you think your personality, skills, experience, and desire match this role, we&rsquo;d love to hear from you. Please send us your CV as soon as possible, as we&rsquo;re keen to meet potential candidates on an ongoing basis.
 
 
 
 
 
 We look forward to hearing from you.
 
 
 
 
 
 
 About DFDS
 
 
 
 
 
 
 We operate a transport network in and around Europe with an annual revenue of DKK 30bn and 17,000 full-time employees.
 
 
 We move goods in trailers by ferry, road &amp; rail, and we offer complementary and related transport and logistics solutions.
 
 
 We also move car and foot passengers on short sea and overnight ferry routes.
 
 
 DFDS was founded in 1866 and headquartered and listed in Copenhagen.
 
 
 
 
 
 Be part of DFDS and be part of the movement.
 
 
 
</div>

Logistics Operations Line Manager

Canonical

<div>
 Canonical is hiring exceptional Revenue Operations leaders and experienced analysts to grow and manage our global direct, alliance, channel partner and online sales. Our Revenue Operations teams analyze and drive interventions to maximize net customer retention, and lead robust, repeatable processes to plan, manage and deliver revenue.
 
 
 You will partner with Canonical's executive team across sales, business development, customer success, marketing, product management, commercial systems, delivery, finance and legal and provide a focal point to drive improvements. This position requires leadership, initiative and an analytical approach, a keen eye for detail and the ability to drive continuous improvements in processes, systems, governance and data quality. People that thrive in these roles are proactive problem solvers who are passionate about the opportunity to partner with sales leadership, our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and the opportunity to design and drive programs in support of Canonical's continued success.
 
 
 
 Location:
 
 
 These roles will be based remotely in the EMEA region.
 
 
 
 The role entails
 
 
 <ul>
 <li>
 Delivering precise, scalable revenue operations for business through direct, indirect or online channels
 </li>
 <li>
 Leading and developing a team of revenue operations analysts in developing policies, driving processes and providing daily operational support and enablement to sales teams and partners
 </li>
 <li>
 Driving Sales Engagement, Training/Enablement/Data Enrichment, Customer Relationship Management, Configure Price Quote, Analytics and Commissions
 </li>
 <li>
 Instrumenting, measuring and improving policies and processes across teams covering the entire revenue operations spectrum
 </li>
 <li>
 Delivering metrics and reporting to monitor and improve revenue operations effectiveness, including new leads, pipeline, velocity, sales productivity and renewals.
 </li>
 <li>
 Using data to drive insight, manage territories and channels, improve productivity, and agree and implement actionable change with executive management through regular sales and business reviews.
 </li>
 <li>
 Overseeing our sales technology and processes, driving automation and process improvements and partnering with our commercial systems engineering team to continuously improve business systems and integration
 </li>
 <li>
 Leading the introduction of new products, pricing, packaging and bundling through systems that are easy for sales and partners to navigate and quote
 </li>
 <li>
 Driving data quality, through order processing, new hire training, process documentation, reporting and data cleansing
 </li>
 <li>
 Leading and enhancing our commercial review process for evaluating and steering sales and alliance opportunities
 </li>
 <li>
 Owning the commission plan and leading the process for setting goals, evaluating and paying against that plan
 
 
 </li>
 </ul>
 What we are looking for in you
 
 
 <ul>
 <li>
 Experience operating in a leadership Revenue Operations role, driving effectiveness of direct, channel and alliance partnerships
 </li>
 <li>
 Data-driven and analytical approach with a high attention to detail
 </li>
 <li>
 Track record of providing insight through robust CRM and other Revenue Operations technology platforms, data, analytics, compensation systems and processes to deliver excellent revenue operations
 </li>
 <li>
 An energetic, thoughtful, systematic approach, a problem solver with skill in measuring, identifying and delivering systems and processes that ensure repeatable, scalable outcomes
 </li>
 <li>
 Comfort with commercial pressure, and the ability to put revenue teams under appropriate performance pressure
 </li>
 <li>
 Organisational skills and the ability to interact and work with stakeholders within all levels of the organisation
 </li>
 <li>
 Exceptional academic track record from both high school and university
 </li>
 <li>
 Undergraduate degree in a related field, preferably in Science, Technology, Engineering, Mathematics or Economics, or a compelling narrative about your alternative path
 </li>
 <li>
 Strong communication, interpersonal, negotiation and influencing skills
 </li>
 <li>
 Professional written and spoken English with excellent presentation skills
 </li>
 <li>
 Ability to travel internationally up to four times a year for company events up to two weeks long
 
 
 </li>
 </ul>
 Nice-to-have skills
 
 
 <ul>
 <li>
 Experience gained within a similar, technology subscription-based business
 </li>
 <li>
 Deep understanding of working in a global, multicultural organization including driving a team based remotely in multiple time zones
 </li>
 <li>
 Experience in mentoring and coaching team members on technical and soft skills, directly contributing to their professional development and performance improvement.
 
 
 </li>
 </ul>
 What Canonical offers
 
 
 We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
 
 
 <ul>
 <li>
 Distributed work environment with twice-yearly team sprints in person
 </li>
 <li>
 Personal learning and development budget of USD 2,000 per year
 </li>
 <li>
 Annual compensation review
 </li>
 <li>
 Recognition rewards
 </li>
 <li>
 Annual holiday leave
 </li>
 <li>
 Maternity and paternity leave
 </li>
 <li>
 Employee Assistance Programme
 </li>
 <li>
 Opportunity to travel to new locations to meet colleagues
 </li>
 <li>
 Priority Pass, and travel upgrades for long haul company events
 
 
 </li>
 </ul>
 
 About Canonical
 
 
 
 Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
 
 
 Canonical is an equal opportunity employer
 
 
 
 We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
 
 
 
</div>

Sales Operations Analyst

Audubon Bioscience

<div>
 
 Goal
 
 
 
 The goal of this role is to elevate the CRO&rsquo;s operations in T&uuml;rkiye (and potentially the Middle East region),
 
 
 driving the strategic growth of the clinical partner network, providing strong leadership to the local team,
 
 
 and ensuring the timely and efficient execution of research projects&mdash;particularly in lung cancer.
 
 
 
 Job Duties
 
 
 
 <ul>
 <li>
 Business and Operations Leadership
 </li>
 <li>
 Act as Audubon&rsquo;s representative in T&uuml;rkiye
 </li>
 <li>
 Develop and execute yearly business plan (own P&amp;L)
 </li>
 <li>
 Negotiate and sign contracts
 </li>
 <li>
 Conduct budget planning and oversee payments
 </li>
 <li>
 Partnerships and Growth
 </li>
 <li>
 Know and network with national opinion leaders in lung cancer
 </li>
 <li>
 Build and manage relationships with clinics/labs, doctors, vendors
 </li>
 <li>
 Identify and onboard new partners to support project demand
 </li>
 <li>
 Regulatory and Quality
 </li>
 <li>
 Obtain Ethics Approvals and Ministry of Health permissions
 </li>
 <li>
 Ensure compliance with relevant regulations, ethics approvals, and licenses
 </li>
 <li>
 Collaborate with Audubon&rsquo;s Quality and Legal/Regulatory teams
 </li>
 <li>
 People and Training
 </li>
 <li>
 Hire, manage, and mentor local staff
 </li>
 <li>
 Support and guide local Country Manager
 </li>
 <li>
 Train site staff and medical personnel
 </li>
 <li>
 Project Execution
 </li>
 <li>
 Oversee biosample and data collection accuracy
 </li>
 <li>
 Implement Audubon&rsquo;s processes and e-systems locally
 </li>
 <li>
 Maintain a secure, up-to-date operational database
 </li>
 <li>
 Science
 </li>
 <li>
 Generate relevant scientific research projects
 </li>
 <li>
 Develop and coordinate scientific collaborations
 </li>
 <li>
 Contribute to publications and presentations
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Education in the fields of medicine, pharmacology or biology.
 </li>
 <li>
 Additional education in business areas is a significant plus.
 </li>
 <li>
 Experience in the medical business with competencies in management skills and operational planning &ndash; at least 5 years in the position of manager.
 </li>
 <li>
 Balanced ambitiousness and target-oriented approach. Eager for professional growth.
 </li>
 <li>
 Excellent oral and written communication skills for negotiations and presentations.
 </li>
 <li>
 Self-organization, creativity, analytical skills, and the ability to complete tasks on time.
 </li>
 <li>
 Management and leadership skills (particularly capability to set tasks for the team and track their execution, distribute responsibilities, delegate authority).
 </li>
 <li>
 English language at upper-intermediate level or higher. Turkish language &ndash; native.
 </li>
 <li>
 Willingness to take business trips within T&uuml;rkiye (mostly) and internationally as needed.
 </li>
 <li>
 Strong IT user skills: knowledge of Windows, MS Office, and Google Suite.
 
 
 </li>
 </ul>
 
 The Company Offers
 
 
 
 <ul>
 <li>
 Full-time position in a fast-growing business of biotechnology
 </li>
 <li>
 Excellent professional and career opportunities
 </li>
 <li>
 Open-minded executive management
 </li>
 <li>
 Market compensation (salary and bonuses)
 </li>
 <li>
 Private Health Insurance
 </li>
 <li>
 Fully paid vacation and sick leave
 </li>
 </ul>
</div>

Turkiye Regional Director

Tiryaki Agro

<div>
 
 
 Who We Are
 
 
 
 
 
 
 With a 60-year history, Tiryaki Agro stands as one of the world's leading agricultural supply chain companies. Its unique global business model spans the entire supply chain, from certified seed production to field cultivation, storage, processing, logistics, trade, and reaching the end consumer.
 
 
 
 
 
 Tiryaki Agro provides nutritional solutions worldwide, committed to building a food future in harmony with nature. The company processes products sourced from approximately 30 countries, particularly Turkey, in 27 facilities across 10 locations on 3 continents, delivering over 4 million tons of conventional and organic agricultural products to customers in 70 countries annually. It operates in more than 40 ports globally, including one owned port and three privately contracted ports. Since 2018, Tiryaki Agro has strengthened its global leadership by acquiring majority shares in Sunrise Foods International, one of the world's largest supply chain management company for organic feed and oilseeds.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We are looking for a
 
 Global Technology Services Manager
 
 to lead and manage our global IT infrastructure operations across multiple geographies, including
 
 T&uuml;rkiye, the United States, Canada, Central Asia, the Middle East and Africa
 
 .
 
 
 Reporting directly to the
 
 Global IT Director,
 
 this role will be responsible for ensuring
 
 stable, scalable and standardized infrastructure services
 
 while maintaining a strong balance between
 
 strategy and hands-on execution
 
 . This is a key role in strengthening existing operations, increasing visibility and driving operational excellence across all regions. Office-based role in
 
 T&uuml;rkiye
 
 , with
 
 moderate international travel
 
 .
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 
 12+ years
 
 of professional experience in IT infrastructure and operations
 </li>
 <li>
 Proven experience in
 
 multi-country or regional infrastructure management
 
 </li>
 <li>
 Strong hands-on knowledge of:
 </li>
 <li>
 On-premise and cloud infrastructure
 </li>
 <li>
 Enterprise networks and connectivity
 </li>
 <li>
 End-user computing and endpoint management
 </li>
 <li>
 IT operations and service management
 </li>
 <li>
 Digital Workplace
 </li>
 <li>
 Ability to
 
 engage in architectural and technical decisions
 
 while effectively leading teams
 </li>
 <li>
 Solid experience managing
 
 hybrid delivery models
 
 (internal teams + outsourcing)
 </li>
 <li>
 
 Fluent English
 
 (written and spoken)
 </li>
 <li>
 Strong leadership, communication and stakeholder management skills
 </li>
 <li>
 Ability to travel abroad
 </li>
 </ul>
 
 
 
 
 
 Main Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Lead and oversee global IT infrastructure operations covering
 
 data centers, cloud platforms, networks, and end-user computing
 
 </li>
 <li>
 Ensure
 
 operational stability, availability and performance
 
 across all countries
 </li>
 <li>
 Establish and maintain
 
 global infrastructure standards
 
 for network, cloud, endpoint and operational processes
 </li>
 <li>
 Develop a clear
 
 end-to-end visibility of current infrastructure (as-is)
 
 across all regions
 </li>
 <li>
 Drive continuous improvement to reduce incidents, service disruptions and operational risks
 </li>
 <li>
 Work closely with regional IT teams and external service providers in a
 
 hybrid operating model
 
 </li>
 <li>
 Provide
 
 regular, decision-oriented reporting
 
 to the Global IT Director
 </li>
 <li>
 Ensure infrastructure operations are
 
 documented, repeatable and not dependent on individuals
 
 (&ldquo;no hero culture&rdquo;).
 </li>
 </ul>
</div>

Global Technology Services Manager

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