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administrative & operations coordinator

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e-commerce operations manager

field operations manager Jobs in Istanbul

field operations manager

operation support manager

Siemens

<div>
 We are looking for an Operation Support Manager to lead and manage field services coordination, spare parts sales, customer training, technical support, and call center operations, ensuring high customer satisfaction, operational efficiency, and continuous process improvement across all related business units.
 <br/>
 <br/>
 <strong>
  Required Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor&rsquo;s degree in engineering, Business Administration, or a related field (master&rsquo;s degree is a plus)
  </li>
  <li>
   Minimum 10 years of experience in services, customer support or technical operations
  </li>
  <li>
   Proven experience in managing multiple teams and complex operational structures
  </li>
  <li>
   Strong background in process management and operational excellence
  </li>
  <li>
   Customer-oriented mindset with excellent communication and stakeholder management skills
  </li>
  <li>
   Strong analytical thinking, problem-solving, and decision-making capabilities
  </li>
  <li>
   Fluency in English (written and spoken)
  </li>
  <li>
   Experience with SAP, CRM, and similar enterprise systems is an advantage
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Operational ownership and P&amp;L responsibility of Spare Parts &amp; Exchange business, including pricing, margin optimization, and revenue growth. Development and execution of spare parts sales strategies in collaboration with sales and service management teams
  </li>
  <li>
   Leadership of Service Coordination Center and Technical Support Units
  </li>
  <li>
   Management of the Sitrain Unit, operational and P&amp;L responsibility
  </li>
  <li>
   Supervision of Siemens TR Call Center, covering all customer inquiries across all business divisions (Smart Infrastructure, Digital Industries, etc.)
  </li>
  <li>
   Acting as Process Performance Manager for Digital Industries Customer Services; defining, monitoring, and improving process performance indicators (KPIs, SLAs)
  </li>
  <li>
   Responsibility for Installed Base (I-Base) management, including data accuracy
  </li>
  <li>
   Leading continuous improvement, digitalization, and customer experience initiatives
  </li>
  <li>
   Providing regular reports, insights, and strategic input to customer services management
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Speaking up Culture
  </li>
  <li>
   Respectful Workplace
  </li>
  <li>
   Being part of a global work environment
  </li>
  <li>
   Attractive remuneration package
  </li>
  <li>
   Excellent recognition tools providing spot awards
  </li>
  <li>
   Learning &amp; Development opportunities for both personal and professional growth
  </li>
  <li>
   Leave days for parents and a variety of flexible working models that allow time off for yourself and your family
  </li>
  <li>
   Creche allowance for mothers
  </li>
  <li>
   Share matching programs to become a shareholder of Siemens AG
  </li>
  <li>
   Remote working and remote living flexibility only for relevant positions
  </li>
  <li>
   Find more benefits here
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.
  <br/>
  <br/>
 </em>
 At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow &lsquo;s reality.
 <br/>
 <br/>
 As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receiving applications from candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.
 <br/>
 <br/>
 Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.
 <br/>
 <br/>
 We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of your ability as we will use the data to review your suitability for the role.
 <br/>
 <br/>
 Please find more information from our web site:
 <br/>
 <br/>
 https://new.siemens.com/tr/tr.html
 <br/>
 <br/>
</div>


Operation Support Manager

<div><div><div><div><div><div><b>Job ID
</b></div><div>489048
</div></div><div><div><b>Posted since
</b></div><div>16-Dec-2025
</div></div><div><div><b>Organization
</b></div><div>Digital Industries
</div></div><div><div><b>Field of work
</b></div><div>Customer Services
</div></div><div><div><b>Company
</b></div><div>Siemens Sanayi ve Ticaret Anonim Sirketi
</div></div><div><div><b>Experience level
</b></div><div>Experienced Professional
</div></div><div><div><b>Job type
</b></div><div>Full-time
</div></div><div><div><b>Work mode
</b></div><div>Hybrid (Remote/Office)
</div></div><div><div><b>Employment type
</b></div><div>Permanent
</div></div><div><div><b>Location(s)
</b></div><div><ul><li>Istanbul - Istanbul - Tuerkiye
</li></ul></div></div></div></div></div><div></div><div><div><div><div><div><div><p>We are looking for an Operation Support Manager to lead and manage field services coordination, spare parts sales, customer training, technical support, and call center operations, ensuring high customer satisfaction, operational efficiency, and continuous process improvement across all related business units.</p><p></p><p><b><br>
Required Qualifications</b></p><ul>
<li>Bachelor&rsquo;s degree in engineering, Business Administration, or a related field (master&rsquo;s degree is a plus)</li>
</ul><ul><li>Minimum 10 years of experience in services, customer support or technical operations</li>
</ul><ul><li>Proven experience in managing multiple teams and complex operational structures</li>
</ul><ul><li>Strong background in process management and operational excellence</li>
</ul><ul><li>Customer-oriented mindset with excellent communication and stakeholder management skills</li>
</ul><ul><li>Strong analytical thinking, problem-solving, and decision-making capabilities</li>
</ul><ul><li>Fluency in English (written and spoken)</li>
</ul><ul><li>Experience with SAP, CRM, and similar enterprise systems is an advantage</li>
</ul><p></p><p><b>Key Responsibilities</b></p><ul>
<li>Operational ownership and P&amp;L responsibility of Spare Parts &amp; Exchange business, including pricing, margin optimization, and revenue growth. Development and execution of spare parts sales strategies in collaboration with sales and service management teams</li>
</ul><ul><li>Leadership of Service Coordination Center and Technical Support Units</li>
</ul><ul><li>Management of the Sitrain Unit, operational and P&amp;L responsibility</li>
</ul><ul><li>Supervision of Siemens TR Call Center, covering all customer inquiries across all business divisions (Smart Infrastructure, Digital Industries, etc.)</li>
</ul><ul><li>Acting as Process Performance Manager for Digital Industries Customer Services; defining, monitoring, and improving process performance indicators (KPIs, SLAs)</li>
</ul><ul><li>Responsibility for Installed Base (I-Base) management, including data accuracy</li>
</ul><ul><li>Leading continuous improvement, digitalization, and customer experience initiatives</li>
</ul><ul><li>Providing regular reports, insights, and strategic input to customer services management</li></ul><p><br>
</p><p><b>What We Offer?</b></p><div>
<ul><li>Speaking up Culture</li></ul>
<ul><li>Respectful Workplace</li></ul>
<ul><li>Being part of a global work environment</li></ul>
<ul><li>Attractive remuneration package</li></ul>
<ul><li>Excellent recognition tools providing spot awards</li></ul>
<ul><li>Learning &amp; Development opportunities for both personal and professional growth</li></ul>
<ul><li>Leave days for parents and a variety of flexible working models that allow time off for yourself and your family</li></ul>
<ul><li>Creche allowance for mothers</li></ul>
<ul><li>Share matching programs to become a shareholder of Siemens AG</li></ul>
<ul><li>Remote working and remote living flexibility only for relevant positions</li></ul>
<ul><li>Find more benefits here</li></ul></div><p><br>
</p><p><i>Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.</i></p><p></p><p><br>
At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow &lsquo;s reality.
</p><p>As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receiving applications from candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.</p><p>
Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.</p><p>
We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of your ability as we will use the data to review your suitability for the role.</p><p>
Please find more information from our web site:</p><p>
https://new.siemens.com/tr/tr.html</p><p></p><p><b><br>
#LI-HYBRID</b></p></div></div></div></div></div></div></div><p></p>

<div>
 <p>
  <strong>
   📣
  </strong>
  We&rsquo;re on a mission to build a seamless, fast, and high-performing fulfillment operation and we&rsquo;re looking for a dynamic Fulfillment Center Operation Team Lead to help us take our logistics excellence to the next level.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   💼 What you&rsquo;ll do?
  </strong>
 </p>
 <ul>
  <li>
   Organize and optimize warehouse operations to ensure smooth and uninterrupted workflows.
  </li>
  <li>
   Manage material procurement, shipments, and warehouse inventory processes.
  </li>
  <li>
   Coordinate inbound, transfer, picking, and outbound processes to ensure accurate and timely dispatch.
  </li>
  <li>
   Monitor and report operational processes using logistics software and systems.
  </li>
  <li>
   Ensure warehouse layout, safety, and workflow compliance with company standards.
  </li>
  <li>
   Lead, train, and regularly evaluate team members.
  </li>
  <li>
   Measure, track, and report daily, weekly, monthly, and yearly performance of team members and recommend corrective actions to the manager when necessary.
  </li>
  <li>
   Participate in recruitment processes and provide candidate recommendations to the Operations Manager based on organizational needs.
  </li>
  <li>
   Oversee the use, protection, and assignment of IT equipment and assets within the team.
  </li>
  <li>
   Ensure compliance with Health &amp; Safety (HSE) rules; provide guidance and warnings when required.
  </li>
  <li>
   Attend HSE committee meetings and take action to implement decisions.
  </li>
  <li>
   Collaborate with other internal departments to support and enhance operational efficiency.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   ✅Who you are?
  </strong>
 </p>
 <ul>
  <li>
   Graduate of relevant university departments.
  </li>
  <li>
   Minimum 5 years of experience in e-commerce, warehouse, or logistics operations.
  </li>
  <li>
   Proficient in MS Office applications.
  </li>
  <li>
   Holder of a B-class driver&rsquo;s license.
  </li>
  <li>
   Physically fit and able to travel when required.
  </li>
  <li>
   (For male candidates) No military obligation.
  </li>
  <li>
   Strong analytical thinking skills and a solution-oriented approach to operational processes.
  </li>
  <li>
   Experienced in team management with strong communication skills.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  As n11.com, we care about your Personal Data Security. Please find the Personal Data Protection Information Notice from the link below.
 </p>
 <p>
  <br/>
 </p>
 <p>
  https://n11scdn.akamaized.net/custom/upload/51/79/2889579912657586679.pdf
 </p>
</div>


Fulfillment Center Operation Team Lead

Talesun Solar Türkiye

<div>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <p>
  &bull; Internal control management: financial management, accounting, audits, strengthen communication between the headquarters and the subsidiaries, with timely report of the business of the subsidiaries to the headquarters
 </p>
 <p>
  &bull; Strictly review all business documents, ensure the accuracy, integrity and compliance of documents, ensure the legality of transactions and the rationality and compliance of expenses; master the authority of online banking of subsidiaries, and be responsible for the review of online banking payment nodes
 </p>
 <p>
  &bull; Budget preparation and implementation: take responsibility for the overall budget estimate, cost and capital budget management of the region under its jurisdiction, and complete the budget declaration, implementation and control of all entities on time according to the financial requirements of the headquarters
 </p>
 <p>
  &bull; Business analysis and financial analysis: prepare business forecast financial statements and actual performance analysis on a monthly basis
 </p>
 <p>
  &bull; Tax and audit related work: take responsibility for local tax planning, and provide reasonable suggestions for the company's financial operation and tax status
 </p>
 <p>
  &bull; Project financial work: Based on the company's process, provide all-round and full process project financial scheme support for the project, and improve the project operation performance
 </p>
 <p>
  &bull; Assist the general manager and the sales persons as needed
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  &bull; Bachelor degree or above, major in accounting, finance, economic management
 </p>
 <p>
  &bull; Accounting professional knowledge, team communication and management ability
 </p>
 <p>
  &bull; More than 5 years of related working experience, and familiarity with financial accounting process
 </p>
 <p>
  &bull; Proficiency in English and Turkish
 </p>
 <p>
  Please write your CV in
  <strong>
   English
  </strong>
  . Thank you!
 </p>
</div>


Finance Assistant Manager

Golden Goose

<div>
 <p>
  <em>
   Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Description
  </strong>
 </p>
 <p>
  We are looking for a passionate talent to build our customer experience.
 </p>
 <p>
  The candidate will join the store team located in Istanbul.
 </p>
 <p>
  The position will report directly to the Store Manager.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   MISSION
  </strong>
 </p>
 <p>
  The Assistant Manager supports the Store Manager in organizing, planning, and implementing the strategies to achieve sales goals and overall store success. Providing an elevated level of customer service by assisting customers, addressing their questions, and resolving any issues, the Assistant Manager supports the Store Manager in monitoring staff performance, providing training and guidance when needed.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Essential Duties And Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Collaborate closely with the Store Manager to achieve sales objectives by implementing sales strategies, monitoring main sales KPI&rsquo;s and driving Omni channel sales in a fast-paced environment by utilizing all available tools and technology;
  </li>
  <li>
   Support the Store Manager in guiding the team to achieve commercial targets, granting customer satisfaction and the respect of qualitative standards;
  </li>
  <li>
   Actively participate in the sales process, ensuring elevated standards of customer satisfaction by providing detailed product information, suggesting complementary items, implementing up-selling, cross-selling strategies and supporting the staff in acting accordingly;
  </li>
  <li>
   Enhance customer satisfaction and ensure strong customer relationships are built by listening customer feedback, building personalized customer experiences, driving database development and ensuring that clients are properly registered on the Golden App for effective customer segmentation and profiling;
  </li>
  <li>
   Ensure that the team proactively manage clienteling activities in coordination with CRM department;
  </li>
  <li>
   Acting as a brand ambassador, conveys the brand&rsquo;s vision and heritage to colleagues and clients, representing its values and shares with the team helpful insight about iconic products/elements;
  </li>
  <li>
   Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, ensuring that products are displayed accordingly with the brand's image and standards to boost sales;
  </li>
  <li>
   Support the Store Manager and inspire the team by ensuring the in-store follow-up after trainings delivered on the brand, products, operations, and soft skills;
  </li>
  <li>
   Assure staff is groomed, welcoming, professional, and always well prepared on product and brand identity;
  </li>
  <li>
   Support the Store Manager in overseeing staffing for open positions, ensuring that all recruits meet the company standards in terms of skills, experience, and potential;
  </li>
  <li>
   Supervise and coordinate all store activities to ensure the smooth execution of operational tasks and the achievement of predetermined objectives, with a particular focus on SOP (Standard Operation Procedure);
  </li>
  <li>
   Make sure corporate rules and regulations, concerning business, governance, Compliance (GDPR) and Health &amp; Safety are put in place;
  </li>
  <li>
   Ensure the stock and the backroom are effectively managed, and operational duties are met (Goods receiving, transferring, stock take, stock arrangement, reporting etc.);
  </li>
  <li>
   Adopt IT and digital commercial tools and systems (Golden App, Sales Force, Xstore, Stealth) and make sure the staff is well trained and aware.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Requirements
  </strong>
 </p>
 <ul>
  <li>
   Fluency in English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce.
  </li>
  <li>
   Sales background: previous experience preferably in retail sector in similar role
  </li>
  <li>
   Strong communication skills, with the ability to listen actively and engage thoughtfully
  </li>
  <li>
   A problem solver who can identify issues, evaluate solutions, and make informed decisions
  </li>
  <li>
   A team player who values collaboration and can work towards common goals
  </li>
  <li>
   Effective time management, prioritizing tasks efficiently
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  Location: Istanbul
 </p>
 <p>
  <br/>
 </p>
 <p>
  <em>
   We are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives. Because people are at the heart of everything we do.
  </em>
 </p>
</div>


Assistant Store Manager - Istanbul

Mutlu Akü

<div>
 <p>
  Would you like to be a member of our team?
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are currently looking for a &ldquo;Plastic Operations Manager&rdquo; to join our team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Graduated from Mechanical, Chemical, Industrial, Material and Metallurgical Engineering departments of universities,
  </li>
  <li>
   At least 10 years of experience in the Production Department in the automotive industry, with 4 years of this experience as a team manager.
  </li>
  <li>
   Two years of experience in production control and planning coordination in project management,
  </li>
  <li>
   Knowledgeable about the automotive industry,
  </li>
  <li>
   Experienced in LEAN Managment ,waste elimination , 6 Sigma , etc.
  </li>
  <li>
   Experienced in plastic injection production, plastic injection machines and processes.
  </li>
  <li>
   A good team player, capable of problem solving, result oriented,
  </li>
  <li>
   Having information about IAFT 16949 and QDMS quality system,
  </li>
  <li>
   Experienced in SAP ERP programme, implementation process and SCADA application,
  </li>
  <li>
   Strong MS Office skills, especially Excel and PowerPoint,
  </li>
  <li>
   Good command of both written and spoken English.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Prepare and present the annual budget of the production,
  </li>
  <li>
   Lead new projects and automation activities related to increased capacity,
  </li>
  <li>
   Carry out cost-reducing activities of production, to ensure that the cost of production is reduced in line with the targets,
  </li>
  <li>
   Establishing the production organizational structure and ensuring coordination between units, ensuring the harmonious operation of units,
  </li>
  <li>
   Ensure that performance measurements of actions in production are carried out to plan continuous improvement efforts.
  </li>
  <li>
   Ensuring the smooth operation of production activities, planning the necessary machinery and equipment, and presenting this to senior management,
  </li>
  <li>
   Having customer complaints examined, to ensure that the reasons for non-compliance are identified and to determine the measures to be taken to prevent recurrence,
  </li>
  <li>
   Conduct annual performance evaluations of affiliated personnel according to specified criteria and methods, and share the results with relevant units.
  </li>
  <li>
   Monitor the technological developments in the field of activity and to ensure the adaptation of the appropriate ones to the factory.
  </li>
  <li>
   Follow up the maintenance activities for all the machinery and equipment in the production, to ensure that they are carried out regularly and on time.
  </li>
  <li>
   Ensure that the production efficiency is increased.
  </li>
  <li>
   Ensure that the customer orders coming to the factory are produced in the desired quality, time and at low cost.
  </li>
 </ul>
 <p>
 </p>
</div>


Plastic Operations Manager

<div><p><b>Before you apply to a job, select your language preference from the options available at the top right of this page.</b></p><p></p><p>
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow&mdash;people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.</p><p></p><p><b>
Job Description:</b></p><p></p><p><b>
QUALIFICATIONS</b></p><ul><li>
University degree from related fields</li><li>
Good command of written and spoken <b>English</b></li><li>
Experienced in warehousing and distribution, logistics management or coordination</li><li>
Working knowledge of PC computer systems and cargo management software preferred</li><li>
Proficiency in Microsoft Office programs</li><li>
Risk assessment and management skills</li><li>
Well-developed motivational and leadership skills</li><li>
Strong analytical skills, high degree of attention to detail.</li><li>
Innovative, proactive and problem solving attitude,</li><li>
Excellent communication and time management skills</li><li>
Residence of Istanbul-European side</li><li>
Having a B driver's license, and actively driving</li></ul><p></p><p><b>
JOB DESCRIPTION</b></p><p>
We are looking for a Warehouse Operation Supervisor to L&amp;D Branch in Esenyurt. His/Her main responsibility to liaison Customers, Operations with Global teams. Logistics and Distribution team manages a well divers operations in warehousing and global logistics. Operation has High Tech, Health Care and retail customers.</p><ul><li>
Establish and maintain relationship with Global teams and Customers</li><li>
Coordinate with in-house operation to operate on timely manner</li><li>
Provide assistance for maintaining logistics planning tasks</li><li>
Administer and maintain inventory control program systems</li><li>
Support with maintenance of logistics policies, procedures, support plans and similar data.</li><li>
Provide accurate data and operation employees.</li></ul><p><b><br>
Employee Type:</b></p><br>
Permanent<p><br>
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.</p></div><p></p>

Contract Logistics Operation Supervisor

Explore 1010+ Operation support manager in Istanbul this December. Find roles across top companies and apply now to boost your career.

1010 operation support manager jobs IN Istanbul

Operation Support Manager

Operation Support Manager

Fulfillment Center Operation Team Lead

Finance Assistant Manager

Assistant Store Manager - Istanbul

Plastic Operations Manager

Contract Logistics Operation Supervisor