operations manager

head of operations

operations officer

assistant manager od

coordinator

operations director

Skylink Distributions (Pvt.) Ltd

Job Summary:The Director of Road Freight Management and Pricing Operations is responsible for leading and managing the road freight division, ensuring operational efficiency, profitability, and strategic growth. This individual will drive pricing strategies, optimise logistics and transportation networks, and implement best practices to improve cost-effectiveness while ensuring customer satisfaction. The role requires a blend of strategic thinking, leadership, and operational expertise.Key Responsibilities:1. Strategic Leadership:<ul><li>Lead the road freight operations team, providing direction, guidance, and support to ensure the successful execution of the company&rsquo;s freight and logistics strategy.</li><li>Develop and implement long-term strategies for road freight management to improve operational efficiency, customer satisfaction, and cost-effectiveness.</li><li>Establish and maintain strong relationships with key stakeholders, including customers, transport providers, and third-party vendors.</li></ul>2. Pricing Strategy and Optimization:<ul><li>Develop and implement dynamic pricing models based on market trends, customer demands, and competitive landscape.</li><li>Work closely with sales and commercial teams to align pricing strategies with overall business objectives and ensure profitability.</li><li>Continuously monitor and analyze freight market conditions, competitor pricing, and fuel trends to ensure competitive pricing structures.</li><li>Lead negotiations with key customers and freight partners to ensure favorable rates and service levels.</li></ul>3. Operational Management:<ul><li>Oversee the daily operations of the road freight division, ensuring timely, efficient, and cost-effective transportation solutions.</li><li>Ensure adherence to industry regulations, safety standards, and environmental requirements.</li><li>Implement process improvements to optimize routes, reduce costs, and enhance the efficiency of the transportation network.</li><li>Manage fleet operations, including vehicle procurement, maintenance, and driver management.</li></ul>4. Financial Management:<ul><li>Develop and manage budgets for road freight operations and pricing activities.</li><li>Monitor key financial metrics (e.g., cost per mile, profit margins, fuel efficiency) and identify areas for cost reduction or revenue generation.</li><li>Ensure that pricing strategies align with financial goals, ensuring profitability while maintaining competitive rates.</li></ul>5. Team Management and Development:<ul><li>Lead, mentor, and develop a high-performing team of road freight professionals, including managers, analysts, and support staff.</li><li>Foster a culture of continuous improvement, collaboration, and accountability within the team.</li><li>Drive employee engagement and professional development, ensuring the team stays up-to-date with industry best practices and emerging trends.</li></ul>6. Data Analysis and Reporting:<ul><li>Oversee the collection, analysis, and reporting of key performance metrics for road freight operations and pricing.</li><li>Use data-driven insights to make informed decisions about route optimization, cost-saving opportunities, and pricing adjustments.</li><li>Present operational and financial performance to senior leadership and other stakeholders, highlighting key challenges and opportunities.</li></ul>7. Customer and Vendor Management:<ul><li>Manage relationships with key clients to ensure high levels of service and customer satisfaction.</li><li>Collaborate with third-party logistics providers (3PLs) and vendors to ensure reliable, high-quality services at competitive rates.</li><li>Resolve any operational or service issues with customers and suppliers in a timely and effective manner.</li></ul>Qualifications:Education:<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Logistics, Business Administration, or a related field.</li><li>MBA or equivalent advanced degree is a plus.</li></ul>Experience:<ul><li>10+ years of experience in road freight, logistics, or transportation management, with at least 5 years in a leadership role.</li><li>Proven track record of success in pricing strategy development and road freight optimization.</li><li>Strong understanding of supply chain management, transportation networks, and logistics operations.</li><li>Experience managing teams, setting performance objectives, and driving results.</li></ul>Skills:<ul><li>Strong leadership, communication, and interpersonal skills.</li><li>In-depth knowledge of road freight pricing models, transportation cost analysis, and industry regulations.</li><li>Proficiency in logistics management software, ERP systems, and advanced Excel skills.</li><li>Strong analytical and problem-solving skills, with the ability to make data-driven decisions.</li><li>Negotiation skills and experience managing vendor relationships.</li><li>Ability to manage multiple priorities and projects in a fast-paced, dynamic environment.</li></ul>Certifications (Preferred but not required):<ul><li>Certification in Transportation or Logistics (e.g., CLTD - Certified in Logistics, Transportation, and Distribution).</li><li>Project Management Professional (PMP) certification.</li></ul>Key Competencies:<ul><li>Leadership: Ability to inspire, manage, and develop a high-performing team.</li><li>Strategic Thinking: Ability to design and implement long-term strategies that align with organizational goals.</li><li>Financial Acumen: Understanding of cost structures and profit margins within the road freight industry.</li><li>Problem Solving: Ability to quickly identify challenges and develop creative solutions.</li><li>Customer-Centric: Focused on meeting customer needs while balancing operational efficiency.</li></ul>Job Type: Full-timeWork Location: In person

Director of Road Freight Management and Pricing Operations

Taraki

<div>
 
 Job Title:
 
 Head of Operations
 
 
 
 Location
 
 : Karachi
 
 
 
 Department:
 
 Operations
 
 
 
 Role Overview
 
 
 
 We are looking for a
 
 Head of Operations
 
 who can take
 
 end-to-end ownership
 
 of Oraans operations and lead the teams that make our products work every day. This role oversees
 
 user onboarding, KYC, payments &amp; collections, and customer support
 
 , and is accountable for turning business goals into clear operational plans, priorities, and outcomes.
 
 
 You will manage a team of 10+ people, work closely with product and engineering, and be expected to lead from the front: setting standards, coaching the team, and ensuring consistent, high-quality execution.
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Operational Leadership
 
 
 
 <ul>
 <li>
 Own day-to-day execution across onboarding, KYC, payments &amp; collections, and customer support.
 </li>
 <li>
 Define and maintain SLAs, daily/weekly rhythms, and checklists so operations run predictably and reliably.
 </li>
 <li>
 Ensure issues are surfaced early and resolved with clear ownership and follow-through.
 
 
 
 </li>
 </ul>
 
 2. People Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Lead and develop an operations team of 10+ team members (including team leads and frontline staff).
 </li>
 <li>
 Set clear expectations, run regular 1:1s, and give structured feedback to improve performance and capability.
 </li>
 <li>
 Act as a role model for professionalism, ownership, and attitude someone the team respects and finds easy to work with.
 
 
 
 </li>
 </ul>
 
 3. Process Design &amp; Improvement
 
 
 
 <ul>
 <li>
 Map, document, and continuously refine end-to-end workflows across all core ops functions.
 </li>
 <li>
 Reduce friction, error rates, and rework by improving processes and pushing for standardization where appropriate.
 </li>
 <li>
 Identify opportunities to simplify or automate operational work using tools, basic workflows, and better ways of working.
 
 
 
 </li>
 </ul>
 
 4. Cross-Functional Collaboration
 
 
 
 <ul>
 <li>
 Work directly with Product and Engineering to translate operational pain points into product requirements and improvements.
 </li>
 <li>
 Provide a clear operational point of view in discussions on priorities, edge cases, and launch readiness.
 </li>
 <li>
 Coordinate with Finance and other teams so operational work aligns with broader business objectives and timelines.
 
 
 
 </li>
 </ul>
 
 5. Planning, KPIs &amp; Reporting
 
 
 
 <ul>
 <li>
 Define and track key operations KPIs such as turnaround times, SLA achievement, queue health, error rates, and CSAT/NPS.
 </li>
 <li>
 Use data to plan capacity, allocate team effort, and decide what the team should focus on week to week.
 </li>
 <li>
 Prepare concise, structured updates for senior leadership on performance, risks, and proposed actions.
 
 
 
 </li>
 </ul>
 
 6. Execution Discipline &amp; Escalation Handling
 
 
 
 <ul>
 <li>
 Ensure the team consistently meets daily, weekly, and monthly targets and deadlines.
 </li>
 <li>
 Oversee structured handling of customer escalations and critical issues, ensuring timely resolution and root-cause follow-up.
 </li>
 <li>
 Build a culture where commitments are taken seriously and done well and on time is non-negotiable.
 
 
 
 </li>
 </ul>
 
 What Youll Bring
 
 
 
 <ul>
 <li>
 6-8 years of experience in operations, ideally in fintech, financial services, or a high-growth tech/startup environment.
 </li>
 <li>
 Proven track record of leading teams of 10+ people, including hiring, coaching, and performance management.
 </li>
 <li>
 Strong ability to understand business goals and translate them into clear operational priorities, workflows, and team focus.
 </li>
 <li>
 Excellent communication skills spoken, written, and analytical with the ability to brief junior team members and communicate clearly with senior leadership.
 </li>
 <li>
 Demonstrated experience designing, running, and improving end-to-end processes in an operations-heavy environment.
 </li>
 <li>
 Comfort with tools and data: CRMs, ticketing systems, spreadsheets, dashboards, and working with tech teams to make operations more efficient.
 </li>
 <li>
 A proactive, structured, and solution-oriented mindset you bring energy and ideas, not just problems, and you follow through on execution.
 </li>
 <li>
 Alignment with Oraan's mission and a genuine interest in building trustworthy financial products for users in Pakistan.
 
 </li>
 </ul>
</div>

Head of Operations - Oraan Tech Pvt. Ltd.

Safe Mix Concrete Ltd

The Chief Operating Officer (COO) of Concrete Ltd is responsible for overseeing the company&rsquo;s day-to-day operations, ensuring operational excellence, and driving the organization toward its strategic and financial objectives. The COO acts as the primary executive in charge of implementing the company&rsquo;s business strategies, operational systems, and performance goals, with full authority delegated by the CEO.Duties:1. Strategic &amp; Operational Leadership<ul><li>Oversee all operational functions of the company including production, logistics, sales, procurement, HR, administration, and finance.</li><li>Develop and implement business strategies, policies, and procedures to ensure the company&rsquo;s goals and objectives are achieved.</li><li>Translate the CEO&rsquo;s vision and strategic direction into actionable operational plans.</li><li>Drive efficiency, productivity, and profitability across all departments.</li></ul>2. Business Management &amp; Execution<ul><li>Supervise plant operations, quality control, and supply chain management to ensure timely and cost-effective production.</li><li>Monitor financial performance and ensure proper utilization of resources.</li><li>Identify and implement process improvements to optimize operations and reduce costs.</li><li>Ensure compliance with company standards, health and safety regulations, and legal requirements.</li></ul>3. Leadership &amp; People Management<ul><li>Lead, mentor, and motivate department heads to achieve high performance and accountability.</li><li>Foster a results-oriented and collaborative work culture.</li><li>Ensure effective communication between departments and with senior management.</li></ul>4. Reporting &amp; Coordination<ul><li>Report directly to the CEO regarding overall operational performance and key business indicators.</li><li>Prepare periodic operational and financial reports for management review.</li><li>Work closely with the CEO on critical business decisions and policy matters.</li></ul>5. Authority &amp; Decision-Making<ul><li>Authorized to manage and make decisions on all operational matters, as delegated by the CEO.</li><li>Final approvals, contractual signings, and external commitments are executed under the CEO&rsquo;s instructions.</li></ul>Job Type: Full-timePay: Up to Rs800,000.00 per monthWork Location: In person

Cheif Operating Officer

NEOMUN

Job Title: Head of Operations Job Type: Full-Time &mdash; OnsiteAbout Us We are a digital financial services company operating as an Electronic Money Institution (EMI) in Pakistan. Our team is building secure, convenient, and accessible digital payment solutions that reshape how people transact.Job Summary We&rsquo;re looking for an experienced Head of Operations to lead and scale our end-to-end payment operations. This role manages settlement, reconciliation, onboarding, card operations, dispute handling, and overall payment system performance. You will ensure operational excellence, compliance, and smooth execution across all processes.Key Responsibilities<ul><li>Build and optimize payment operations in line with regulatory and industry standards.</li><li>Manage multi-currency flows, liquidity optimization, and FX exposure.</li><li>Ensure seamless coordination between product, finance, compliance, and engineering teams.</li><li>Oversee client money accounts, daily reconciliations, and third-party operational relationships.</li><li>Implement and monitor operational risk frameworks.</li><li>Drive operational strategies that support company goals and scale.</li><li>Promote cross-functional collaboration and operational innovation.</li><li>Engage with customers and suppliers to resolve payment issues proactively.</li></ul>Requirements<ul><li>Strong expertise in payment operations, FX, settlements, and reconciliations.</li><li>Background in fintech, banking, or payments with hands-on operational leadership.</li><li>Understanding of global best practices in payment systems.</li><li>Excellent communication, organization, and team leadership skills.</li><li>Analytical mindset with a bias for action and process improvement.</li><li>Bachelor&rsquo;s or Master&rsquo;s in Business Administration, Finance, or a related field.</li></ul>What We Offer<ul><li>Competitive compensation including ESOP.</li><li>A fast-paced, high-growth environment.</li><li>A supportive, collaborative team.</li><li>Direct exposure to founders and strategic decision-making.</li><li>Real ownership and influence over the company&rsquo;s operational direction.</li></ul>Job Type: Full-timeWork Location: In person

Head Of Operations

Digital Bizkart

Job Title: Logistics Dispatch ExecutiveJob Type: Full-Time, onisteOffice Hours: Rotational Shifts (2:00AM - 10:00AM (WFH), 9:30AM - 6:30PM &amp; 6:00PM - 2:00AM)Location: PECHS Block 6 Near Delhi Sweet Shahrah e Faisal KarachiSalary: Rs. 60,000 to 80,000 (Depend on the profile)About the Role:We are looking for a reliable and detail-oriented Logistics Dispatcher to join our team. This full-time onsite role involves coordinating and scheduling truck drivers for timely pick-ups and deliveries. The ideal candidate will ensure smooth communication between drivers, customers, and internal departments to maintain efficient transportation operations during nighttime hours.Key Responsibilities:<ul><li>Schedule and dispatch drivers for pick-ups and deliveries</li><li>Monitor driver locations and progress using dispatch software</li><li>Maintain constant communication with drivers, customers, and internal teams</li><li>Proactively resolve any issues or delays to ensure timely service</li><li>Keep accurate records of routes, schedules, and customer interactions</li><li>Ensure compliance with company policies and transportation regulations</li><li>Deliver high-quality customer service and support</li></ul>Qualifications:<ul><li>Minimum of 1 year of experience in truck dispatching (preferred)</li><li>Proficient in dispatching software and related tools</li><li>Excellent problem-solving skills and attention to detail</li><li>Team player with a customer service mindset</li><li>Must be fluent in English (spoken and written)</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Logistics Dispatch Operations Executive

Head of Operations We are looking for an experienced and strategic professional to oversee our daily business functions and drive operational excellence across the organization. This role is responsible for managing core business processes, managing customer relationships, optimizing efficiency, and ensuring that all departments work in harmony to achieve company goals.The ideal candidate will have strong analytical, problem-solving, and decision-making skills, along with a proven ability to lead cross-functional teams. Candidates with appropriate qualifications and relevant experience will be preferred. Please send CV to recruit@ialpak.comJob Type: Full-timePay: Rs0.50 - Rs5.00 per monthWork Location: In person

Head of Operations

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849 operations director jobs IN Karachi

Director of Road Freight Management and Pricing Operations

Head of Operations - Oraan Tech Pvt. Ltd.

Head of Operations - Oraan Tech Pvt. Ltd.

Cheif Operating Officer

Head Of Operations

Logistics Dispatch Operations Executive

Head of Operations