executive - operations (travel industry) Jobs in Russian English Cairo Egypt Jobs In Cairo

executive - operations (travel industry)

executive-sales Jobs in Russian English Cairo Egypt Jobs In Cairo

executive-sales

hr operations officer Jobs in Russian English Cairo Egypt Jobs In Cairo

hr operations officer

operations director Jobs in Russian English Cairo Egypt Jobs In Cairo

operations director

operations manager Jobs in Russian English Cairo Egypt Jobs In Cairo

operations manager

operations executive

Amazon

<div>
 
 Description
 
 
 
 Come build the future with us. What unites all Amazonians across teams and geographies is that we all strive to delight Customers and make their lives easier. Together we are building the future, one innovative product, service, and idea at a time. We are looking for a motivated individual to join the Supply Chain Execution team by synchronizing the data and reports between different supply-chain functions. This role is a part of the centralized supply chain planning at Amazon AMET. The role is very much like an internal supporting function where the incumbent will drive large high impact data visibility and critical reports basis which the teams take proper decisions in supply chain planning especially in peaks.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Collect and analyze data
 </li>
 <li>
 Support business growth in constrained environment with innovative and automated solutions
 </li>
 <li>
 Work on scaling up processes at a quick pace, by identifying, implementing available tools/automation.
 </li>
 <li>
 Rollout best practices from other geographies/ companies to minimize end to end supply chain losses
 </li>
 <li>
 Utilize problem-solving and communication skills to influence business, operations and technical audiences
 </li>
 <li>
 Bring data driven solutions using analytical skills to contribute operations and growth in the organization
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Experience collecting, analyzing, and utilizing data to drive process and system improvements
 </li>
 <li>
 Experience in Excel (macros, index, conditional list, arrays, pivots, lookups), or experience in tax, finance or a related analytical field
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
 </li>
 <li>
 Knowledge of Excel and extracting data through varied reporting tools in order to drive and influence business decisions
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3154050
</div>

Operations Executive

PaxeraHealth

<div>
 The Operations Director will oversee daily operations, ensuring efficient business processes across departments. This role focuses on optimizing performance, driving operational excellence, and supporting strategic goals.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Operational Oversight: Manage daily operations, aligning them with strategic objectives
 </li>
 <li>
 Project Management: Oversee project execution, ensuring timely and budget-compliant delivery
 </li>
 <li>
 Process Improvement: Identify inefficiencies and implement improvements
 </li>
 <li>
 Team Leadership: Lead and develop the operations team
 </li>
 <li>
 Customer Satisfaction: Enhance customer service and resolve issues promptly
 </li>
 <li>
 Budget Management: Manage the operations budget and monitor expenses
 </li>
 <li>
 Compliance: Ensure adherence to regulations and mitigate risks. Maintain up-to-date knowledge of industry trends and regulatory changes
 </li>
 <li>
 Vendor Management: Oversee vendor relationships and contract compliance
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Engineering , or related field
 </li>
 <li>
 15+ years in operations management, preferably in software
 </li>
 <li>
 Strong leadership, project management, and problem-solving skills
 </li>
 <li>
 Knowledge of industry standards and regulations
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 lPaEyJXUkk
</div>

Operations Director

Hilton

<div>
 An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives.
 
 
 
 What will I be doing?
 
 
 
 As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Oversee housekeeping operations
 </li>
 <li>
 Oversee Laundry Operations
 </li>
 <li>
 Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement
 </li>
 <li>
 Operate within departmental budgets through effective stock and cost controls and well managed schedules
 </li>
 <li>
 Set departmental targets and objectives, work schedules, budgets, and policies and procedures
 </li>
 <li>
 Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard
 </li>
 <li>
 Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork
 </li>
 <li>
 Ensure team members have an up-to-date knowledge of all room categories and amenities
 </li>
 <li>
 Maintain good communication and work relationships in all hotel areas and with external customers and suppliers
 </li>
 <li>
 Ensure staffing levels cover business demands
 </li>
 <li>
 Ensure ongoing training
 </li>
 <li>
 Ensure communication meetings are conducted and post-meeting minutes generated
 </li>
 <li>
 Manage staff performance issues in compliance with company policies and procedures
 </li>
 <li>
 Recruit, manage, train and develop the Housekeeping/Laundry team
 </li>
 <li>
 Competent in property management systems
 </li>
 <li>
 Assist other departments wherever necessary
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Housekeeping/laundry experience in the hotel/leisure/retail sector in a managerial or supervisory capacity
 </li>
 <li>
 A successful track record of managing a large team
 </li>
 <li>
 A high school certificate or equivalent
 </li>
 <li>
 High level of commercial awareness and cost control capabilities
 </li>
 <li>
 Previous experience of managing a department and Profit and Loss account
 </li>
 <li>
 Excellent leadership, interpersonal and communication skills
 </li>
 <li>
 Committed to delivering high levels of customer service
 </li>
 <li>
 Ability to work under pressure
 </li>
 <li>
 IT proficiency
 </li>
 <li>
 Excellent grooming standards
 </li>
 <li>
 Flexibility to respond to a range of different work situations
 </li>
 <li>
 Proficiency, at an intermediate level, with computers and computer programs, including Microsoft Office
 </li>
 <li>
 Strong organizational, budget management, and problem solving skills
 </li>
 <li>
 Strong communication skills
 </li>
 <li>
 A passion for delivering exceptional levels of guest service
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Familiar with Property Management Systems
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Cairo Grand Nile
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Housekeeping and Laundry
</div>

Executive Housekeeper/Housekeeping Manager/Accommodation Manager

Al-Mansour Automotive

<div>
 
 
 Cadillac &ndash; Customer Experience &amp; Network Executive
 
 
 
 
 
 
 The
 
 Customer Experience &amp; Network Executive
 
 supports the execution of customer-centric initiatives across the Cadillac network by contributing to marketing insights, brand storytelling, and operational excellence. The role focuses on supporting a seamless, premium customer experience across all touchpoints while assisting in dealer performance and customer loyalty initiatives.
 
 
 This position combines
 
 hands-on execution
 
 ,
 
 data-driven support
 
 , and
 
 cross-functional coordination
 
 to contribute to customer experience programs, CRM operations, and training activities for both sales and aftersales teams.
 
 
 The executive will support the
 
 monitoring and follow-up of customer experience and CRM processes
 
 , assisting in reviewing the end-to-end customer journey from both customer and dealership perspectives. This includes contributing to the review of key interaction points such as initial inquiries, marketing communications, showroom and digital experiences, and after-sales support and retention activities.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Customer Experience Execution:
 
 Support the implementation of customer experience initiatives to improve satisfaction and loyalty across all customer touchpoints.
 </li>
 <li>
 
 Network Support:
 
 Assist in monitoring dealership compliance with brand standards to ensure consistent delivery of premium customer experience.
 </li>
 <li>
 
 Network Expansion Support:
 
 Support activities related to distribution network expansion in line with the overall growth plan.
 </li>
 <li>
 
 Dealer Coordination:
 
 Coordinate with dealership teams and the Training Academy on training activities, support requests, and performance follow-up.
 </li>
 <li>
 
 CRM Support:
 
 Assist in operating CRM systems, tracking customer data, and supporting engagement and retention initiatives.
 </li>
 <li>
 
 Performance Tracking:
 
 Support the analysis of customer feedback, satisfaction scores, and network KPIs to identify improvement areas.
 </li>
 <li>
 
 Call Center Follow-up:
 
 Assist in monitoring call center performance and follow up on action items with relevant stakeholders.
 </li>
 <li>
 
 Brand Alignment:
 
 Ensure customer-facing activities are aligned with Cadillac brand values and premium positioning.
 </li>
 <li>
 
 Cross-functional Collaboration:
 
 Support coordination with marketing teams to integrate customer insights into campaigns, service design, and content.
 </li>
 <li>
 
 Online-to-Offline Journey:
 
 Support maintaining a seamless Online-to-Offline customer journey across all customer touchpoints.
 </li>
 <li>
 
 Digital Support:
 
 Assist in customer-facing digital initiatives including website, app, showroom, and workshop systems.
 </li>
 <li>
 
 Omnichannel Support:
 
 Contribute to omnichannel customer journey governance and continuous improvement initiatives.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 
 
 
 <ul>
 <li>
 
 1&ndash;3 years of experience
 
 in customer experience, marketing, CRM, customer operations, or a related field.
 </li>
 <li>
 Basic understanding of
 
 customer journey mapping, brand positioning, and CRM tools
 
 .
 </li>
 <li>
 Proven Experience to:
 </li>
 <li>
 Digital and offline marketing campaigns
 </li>
 <li>
 Customer data tracking and reporting
 </li>
 <li>
 Customer feedback analysis and NPS tracking
 </li>
 <li>
 Content coordination and brand messaging
 </li>
 <li>
 Basic analytics tools such as Google Analytics, Power BI, or similar
 </li>
 <li>
 Strong coordination and communication skills.
 </li>
 <li>
 Ability to work cross-functionally with sales, service, marketing, and operations teams.
 </li>
 </ul>
 
 
</div>

Cadillac – Customer Experience & Network Executive

COA Holding Company

<div>
 Job Title: Director &ndash; Organization Development (OD)
 
 
 
 Department
 
 
 
 Human Resources
 
 
 
 Industry
 
 
 
 Healthcare
 
 
 Location:
 
 
 Hybrid
 
 
 
 Experience
 
 
 
 12&ndash;18+ years in HR / OD, with significant healthcare industry exposure
 
 
 
 Job Summary
 
 
 
 The
 
 Director &ndash; Organization Development (OD)
 
 will lead enterprise-wide OD initiatives to enhance organizational effectiveness, leadership capability, workforce productivity, and cultural alignment within a healthcare environment. The role partners closely with executive leadership, clinical leaders, and HR teams to design and implement strategic change, talent development, and performance improvement initiatives while supporting patient-centric outcomes.
 
 
 
 Key Responsibilities
 
 
 
 Organizational Development &amp; Change Management
 
 
 <ul>
 <li>
 Design and lead OD strategies aligned with organizational goals and healthcare delivery priorities
 </li>
 <li>
 Drive enterprise change management initiatives including restructuring, mergers, expansions, and digital transformation
 </li>
 <li>
 Facilitate culture transformation programs that reinforce patient care excellence, safety, and compliance
 
 
 </li>
 </ul>
 Leadership &amp; Talent Development
 
 
 <ul>
 <li>
 Design and implement leadership development frameworks for senior leaders, physicians, and managers
 </li>
 <li>
 Coach executive leaders and high-potential talent on leadership effectiveness and change leadership
 </li>
 <li>
 Oversee succession planning, talent reviews, and leadership capability building
 
 
 </li>
 </ul>
 Performance &amp; Workforce Effectiveness
 
 
 <ul>
 <li>
 Develop performance management frameworks aligned with clinical and operational outcomes
 </li>
 <li>
 Partner with HR and business leaders to improve workforce productivity, engagement, and retention
 </li>
 <li>
 Lead employee engagement surveys, diagnostics, and action planning
 
 
 </li>
 </ul>
 Stakeholder Collaboration
 
 
 <ul>
 <li>
 Partner with clinical leadership, hospital administrators, and corporate teams to align people strategy with business needs
 </li>
 <li>
 Act as a strategic advisor to senior leadership on organizational effectiveness and culture
 </li>
 <li>
 Collaborate with Learning &amp; Development, Talent Management, and HR Operations teams
 
 
 </li>
 </ul>
 Data, Analytics &amp; Governance
 
 
 <ul>
 <li>
 Use workforce analytics, OD diagnostics, and benchmarks to inform decisions
 </li>
 <li>
 Ensure OD initiatives comply with healthcare regulations, labor laws, and accreditation standards
 </li>
 <li>
 Track ROI and effectiveness of OD programs and interventions
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree in Human Resources, Organizational Development, , Business Administration, or related field
 </li>
 <li>
 Proven experience leading OD initiatives in healthcare or regulated industries
 </li>
 <li>
 Strong expertise in change management, leadership development, and culture transformation
 </li>
 <li>
 Experience working with senior executives and clinical leaders
 </li>
 <li>
 Excellent facilitation, communication, and stakeholder management skills
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 MBA or Master&rsquo;s in Organization Development
 </li>
 <li>
 Certifications in OD, Change Management (e.g., Prosci, Kotter), or Executive Coaching
 </li>
 <li>
 Experience in hospitals, healthcare systems, pharma, or health-tech organizations
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Leadership role with enterprise-level impact
 </li>
 <li>
 Competitive compensation and benefits
 </li>
 <li>
 Opportunity to shape culture and leadership in a healthcare organization
 </li>
 <li>
 Collaborative and purpose-driven work environment
 
 
 </li>
 </ul>
 Interested Candidates can apply on : monica.wassim@coaholding.com
</div>

OD Director

TBO.COM

<div>
 
 
 Customer Service Representative, Location: Cairo, Egypt (Travel Industry)
 
 
 
 Spanish/Italian/French/Japanese Speakers preferably
 
 
 
 TBO - (www.tbo.com)
 
 
 
 
 
 
 TBO is a global platform that aims to simplify all buying and selling travel needs of travel partners across the world. The proprietary technology platform aims to simplify the demands of the complex world of global travel by seamlessly connecting the highly distributed travel buyers and travel suppliers at scale.
 
 
 
 
 
 The TBO journey began in 2006 with a simple goal &ndash; to address the evolving needs of travel buyers and suppliers, and what started off as a single product air ticketing company, has today become the leading B2A (Business to Agents) travel portal across the Americas, UK &amp; Europe, Africa, Middle East, India, and Asia Pacific.
 
 
 
 
 
 Today, TBO&rsquo;s product range from air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Apart from these products, our proprietary platform relies heavily on AI/ML to offer unique listings and products, meeting specific requirements put forth by customers, thus increasing conversions.
 
 
 
 
 
 TBO&rsquo;s approach has always been technology-first and we continue to invest on new innovations and new offerings to make travel easy and simple. TBO&rsquo;s travel APIs are serving large travel ecosystems across the world while the modular architecture of the platform enables new travel products while expanding across new geographies.
 
 
 
 
 
 
 Why TBO:
 
 
 
 
 
 <ul>
 <li>
 You will influence &amp; contribute to &ldquo;Building World Largest Technology Led Travel Distribution Network&rdquo; for a $ 9 Trillion global travel business market.
 </li>
 <li>
 We are the emerging leaders in technology led end-to-end travel management, in the B2B space.
 </li>
 <li>
 Physical Presence in 47 countries with business in 110 countries.
 </li>
 <li>
 We are reputed for our-long lasting trusted relationships.
 </li>
 <li>
 We stand by our eco system of suppliers and buyers to service the end customer
 </li>
 <li>
 An open &amp; informal start-up environment which cares.
 </li>
 </ul>
 
 
 
 
 
 What TBO offers to a Life Traveler in You:
 
 
 
 
 
 <ul>
 <li>
 Enhance Your Leadership Acumen. Join the journey to create global scale and &lsquo;World Best&rsquo;.
 </li>
 <li>
 Challenge Yourself to do something path breaking.
 </li>
 <li>
 Be Empowered. The only thing to stop you will be your imagination.
 </li>
 <li>
 Post pandemic: travel space is likely to see significant growth.
 </li>
 <li>
 Witness and shape this space. It will be one exciting journey.
 </li>
 <li>
 As a fastest growing B2B platform our priority is purpose-building scalable systems.
 </li>
 <li>
 Adopting industry leading technologies to support best-in-class business capabilities for high performing and scalable solutions.
 </li>
 <li>
 Fast response to the evolving regulatory environment and helping to meet the firm's regulatory commitments by addressing internal and external commitments.
 </li>
 </ul>
 
 
 
 
 
 Top Sights During Your Role Stay (Key Expectations):
 
 
 
 
 
 <ul>
 <li>
 Assist partner on our product and services promptly via multiple channels (Phone, CRM, live chat, and email)
 </li>
 <li>
 Manage and resolve issues and complaints with high quality resolution.
 </li>
 <li>
 Document and classify customer interactions and issues accurately in the appropriate systems.
 </li>
 <li>
 To ensure that performance metrics such as SLAs, FRT, CES, and Quality Score are consistently met.
 </li>
 <li>
 Report on emerging and recurring issues promptly
 </li>
 <li>
 Adhere to internal processes and policies when interacting with customers.
 </li>
 <li>
 Maintain a positive, empathetic, and professional attitude in all customer interactions.
 </li>
 <li>
 Triage case escalations and engage with our partner on phone and email.
 </li>
 <li>
 Provide high quality resolution and service recovery.
 </li>
 <li>
 Demonstrate ownership of issues and collaborate actively with various teams for timely resolution.
 </li>
 <li>
 Document case details accurately and track issues promptly
 </li>
 <li>
 Keep customers and stakeholders updated on case progress.
 </li>
 <li>
 Build firm knowledge on product, processes, and policies.
 </li>
 <li>
 Participate in VOC&rsquo;s and provide feedback on customer experience.
 </li>
 <li>
 Share information and knowledge with team members through clear documentation and reports
 </li>
 <li>
 Contribute actively to meetings and discussions to improve operation efficiency.
 </li>
 </ul>
 
 
 
 
 
 Do You Have What is Takes :(Must Haves)
 
 
 
 
 
 <ul>
 <li>
 Have at least 2 years of experience in hotel operations support
 </li>
 <li>
 Resolve conflicts and manage negotiations with tact and diplomacy.
 </li>
 <li>
 Manage time efficiently to deal with multiple type of tasks.
 </li>
 <li>
 Resourceful and thrive on challenges.
 </li>
 <li>
 Self-starter and comfortable with ambiguity
 </li>
 <li>
 Work proactively with manager to meet targets and goals.
 </li>
 <li>
 Able to work shifts that span weekends and public holidays.
 </li>
 </ul>
</div>

Executive - Operations (Travel Industry)

Magnet

<div>
 
 
 Employer Overview
 
 
 
 
 Beltone Management Solutions &ndash; Magnet
 
 is a subsidiary of
 
 Beltone Holding
 
 and a leading HR consultancy firm, acting as a trusted partner for organizations seeking comprehensive people and management solutions. Magnet specializes in executive search, personnel and payroll services, and end-to-end HR solutions, delivering innovative, proactive, and impactful support that enables organizations to attract talent, optimize performance, and achieve sustainable growth.
 
 
 
 
 
 
 Job Summary
 
 
 
 The Account Manager serves as the main point of contact for assigned clients, ensuring smooth coordination with internal teams to deliver services accurately and on time. The role focuses on managing client relationships, tracking account performance, supporting onboarding and renewals, resolving concerns, and maintaining updated records while staying informed about market trends.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull; Act as the main point of contact for assigned clients and maintain strong relationships
 
 
 &bull; Understand client needs and ensure accurate execution with internal teams
 
 
 &bull; Coordinate with recruitment, operations, and other departments to meet timelines
 
 
 &bull; Monitor account performance, track KPIs, and share regular status updates
 
 
 &bull; Support client onboarding and manage ongoing account plans
 
 
 &bull; Handle client concerns or escalations promptly and professionally
 
 
 &bull; Assist with contract renewals, documentation, and client feedback
 
 
 &bull; Maintain updated client records on CRM systems
 
 
 &bull; Stay up to date with market trends and industry developments
 
 
 
 
 
 
 Qualifications:
 
 
 
 &bull; Bachelor&rsquo;s degree in Business Administration, Marketing, HR, or a related field
 
 
 &bull; 0&ndash;2 years of experience in account management, client servicing, or coordination roles
 
 
 &bull; Strong communication, problem-solving, and relationship-building skills
 
 
 &bull; Ability to multitask and work effectively with cross-functional teams
 
 
 &bull; High attention to detail and strong organizational skills
 
</div>

Account Manager

Explore 342+ Operations executive in Russian English Cairo Egypt Jobs In Cairo this January. Find roles across top companies and apply now to boost your career.