assistant manager event operations

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associate vendor operations

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security operations director Jobs in Kuwait

security operations director

operations

WIYAK

<div>
 
 We are looking for a proactive and detail-oriented
 
 Operations Coordinator
 
 to join our team at
 
 WiRide
 
 . In this role, you will help ensure smooth daily operations across our services, including cab, limo, winch, and butler services. You will coordinate service delivery, support field teams, and maintain high standards of efficiency and customer satisfaction. The ideal candidate has experience in coordination, dispatch, or transportation services and can manage operations effectively while delivering excellent service.
 
 
 &nbsp;
 
 
 Key Responsibilities:
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Coordinate and dispatch services using the dispatching system
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assign tasks based on availability, location, and service needs
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Monitor service progress and ensure timely completion
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Support drivers and act as the main point of contact
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Handle client bookings and inquiries
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Ensure compliance with company policies and service standards
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with teams to improve operations and resolve issues
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Prepare operational reports and recommend improvements
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist internal teams with processes and systems
 
 
 &middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Identify and manage operational risks
 
 
 &nbsp;
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Diploma or Bachelor&rsquo;s Degree in any discipline
 </li>
 <li>
 1&ndash;3 years of experience in operations, dispatch, or transportation services (preferably limousine or luxury services)
 </li>
 <li>
 Strong coordination and multitasking abilities
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Ability to work in a fast-paced, client-focused environment
 </li>
 <li>
 Familiarity with CRM systems and dispatch tools is an advantage
 </li>
 </ul>
 
 &nbsp;
 
 
 📍 Location: Kuwait
 
 
 📩 Interested candidates are invited to submit their CV to hr@wiyak.com.
 
</div>

Operations Coordinator

GroupeSecuricom

Job Title: Security Operations Director Company: Groupe Securicom Location: Farwaniya Salary: KWD 38,000 per yearJob DescriptionGroupe Securicom is seeking a highly experienced and strategic Security Operations Director to lead and manage security operations, personnel, and risk management initiatives across company projects and facilities.The ideal candidate will have strong leadership capabilities, operational planning experience, and a solid background in security management and team supervision.Key Responsibilities<ul><li>Oversee daily security operations and ensure effective deployment of personnel.</li><li>Develop and implement security policies, procedures, and operational strategies.</li><li>Manage security teams, supervisors, and field operations staff.</li><li>Conduct risk assessments and recommend preventive security measures.</li><li>Coordinate emergency response procedures and incident management.</li><li>Monitor compliance with safety regulations and company standards.</li><li>Prepare operational reports, staffing schedules, and performance evaluations.</li><li>Collaborate with clients and management to maintain high security standards.</li></ul>Requirements<ul><li>Proven experience in security operations management or related leadership roles.</li><li>Strong knowledge of operational security procedures and risk management.</li><li>Excellent leadership, communication, and decision-making skills.</li><li>Ability to manage multiple sites and teams effectively.</li><li>Proficiency in Microsoft Office and reporting systems.</li><li>Experience in crisis management and emergency response planning preferred.</li><li>Fluent English communication skills required; additional languages are an advantage.</li></ul>Benefits<ul><li>Competitive annual salary of KWD 38,000</li><li>Professional development opportunities</li><li>International and dynamic work environment</li><li>Leadership growth potential</li></ul>How to ApplyInterested candidates are encouraged to submit their CV and professional experience through Indeed.Pay: KD38,000.000 per yearWork Location: In person

Security Operations Director

Career Land Center

<div><div>Career Land Center is recruiting on behalf of a prestigious 5-star hotel in Kuwait for the position of:
Assistant Manager &ndash; Event Operations
If you are passionate about delivering exceptional guest experiences and have a strong background in event and hospitality operations, this could be the perfect next step in your career.
<div>Key Responsibilities:
 
<ul><li>Support the planning and execution of conferences, weddings, corporate events, and special functions
</li><li>Coordinate with internal departments to ensure seamless event delivery
</li><li>Maintain the highest standards of guest satisfaction and service excellence
</li><li>Supervise event operations teams and ensure smooth day-to-day activities
</li><li>Assist in managing budgets, schedules, and operational requirements
</li></ul></div>Requirements:
 
✔ Bachelor's degree in Hospitality Management, Business Administration, or a related field
 
✔ Minimum 3 years of experience in event operations within a hotel or hospitality environment
 
✔ Strong leadership, communication, and organizational skills
 
✔ Ability to work in a fast-paced, customer-focused environment
 
✔ Fluent English; additional languages are an advantage
Benefits:
 
✅ Competitive salary package
 
✅ Accommodation or housing allowance
 
✅ Transportation allowance
 
✅ Medical insurance
 
✅ Annual flight ticket
 
✅ Paid annual leave
 
✅ Career growth opportunities within a leading luxury hospitality group
Join a world-class hospitality team and contribute to creating memorable experiences for guests from around the globe.</div></div>

Assistant Manager Event Operations

Snoonu

<div>
 🚀
 
 Welcome to Your Next Adventure!
 
 
 
 We're looking for a
 
 Content Manager
 
 to join our Commercial Content team in Kuwait &mdash; someone who thrives at the crossroads of operations, data, and team leadership. You'll be the engine behind large-scale catalog operations, bridging strategy and day-to-day execution to keep our marketplace content running smoothly, accurately, and at scale.
 
 
 
 🛠 What You'll Get Your Hands On
 
 
 
 <ul>
 <li>
 Own end-to-end content operations &mdash; from onboarding and catalog updates to promotions, approvals, and operational requests
 </li>
 <li>
 Lead and guide team leads and agents to hit productivity targets, SLA goals, and quality benchmarks
 </li>
 <li>
 Monitor key operational KPIs and build reporting frameworks covering productivity, QA performance, and operational trends
 </li>
 <li>
 Drive quality governance through audits, scorecards, and continuous improvement to sharpen catalog accuracy and customer experience
 </li>
 <li>
 Partner with Commercial, Sales, Product, and Support teams to keep execution aligned with business goals
 </li>
 <li>
 Spearhead automation and process improvement initiatives to reduce manual work and scale operations
 </li>
 <li>
 Support workforce planning through forecasting, capacity planning, and utilization optimization
 </li>
 <li>
 Act as deputy to the Head of Food &amp; Product Information, stepping in to ensure leadership continuity when needed
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 5+ years of experience in content operations, catalog management, or e-commerce operations
 </li>
 <li>
 Proven track record leading teams in high-volume, fast-paced operational environments
 </li>
 <li>
 Strong analytical skills with hands-on expertise in Excel or Google Sheets
 </li>
 <li>
 A process-oriented mindset with a sharp eye for SLA management and workflow optimization
 </li>
 <li>
 Excellent stakeholder management and cross-functional collaboration skills
 </li>
 <li>
 Bachelor's degree in Business, Marketing, Information Systems, or a related field
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Experience with Salesforce, Tableau, or operational dashboard development
 </li>
 <li>
 Exposure to automation projects, workflow redesign, or operational scaling initiatives
 </li>
 <li>
 Certifications in operations management, data analytics, or e-commerce
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Product Content Manager

Emergegcc

<div>
 HR &amp; People Management
 
 
 Branch Manager
 
 
 https://becurious.odoo.com/jobs/branch-manager-19?iframe_reload=1
 
 
 The daily standard keeper &mdash; one branch, no compromises
 
 
 Full-time
 
 
 Kuwait
 
 
 
 Reporting to:
 
 Director of Operations
 
 
 
 Role:
 
 Branch Manager
 
 
 
 Department:
 
 Operations &amp; Education
 
 
 
 Reports To:
 
 Director of Operations
 
 
 
 Contract:
 
 Full-time, permanent
 
 
 
 Location:
 
 Single branch (Salam or Shuhada or Salwa)
 
 
 
 About BeCurious
 
 
 
 BeCurious is a premium Finnish-method preschool operating across three branches in Kuwait &mdash; Salam, Shuhada, and Salwa. Built on the belief that curiosity drives learning, BeCurious combines a strong curriculum with a structured operating system.
 
 
 Each branch must operate at the same standard &mdash; every day, in every classroom. The Branch Manager is the person who makes that real on the ground.
 
 
 
 The Role
 
 
 
 The Branch Manager owns the day-to-day operation of one BeCurious branch.
 
 
 This is not a coordination role. It is not administrative oversight. The Branch Manager ensures that every session, every teacher, and every family experience meets the BeCurious standard &mdash; consistently, without exception.
 
 
 You are responsible for execution. What is designed at system level must work in your branch &mdash; through people, discipline, and attention to detail.
 
 
 
 Responsibilities
 
 
 
 Daily Operations &mdash; One Branch, Full Standard:
 
 
 <ul>
 <li>
 Own the daily running of the branch from opening to closing.
 </li>
 <li>
 Ensure all sessions run on time and to standard.
 </li>
 <li>
 Execute all SOPs exactly as designed in the BeCurious OS.
 </li>
 <li>
 Maintain a clean, safe, and fully prepared environment at all times.
 </li>
 <li>
 Ensure readiness for inspections at any time.
 
 
 </li>
 </ul>
 
 Team Management
 
 
 
 <ul>
 <li>
 Manage all teachers and support staff within the branch.
 </li>
 <li>
 Lead daily briefings and ensure team alignment.
 </li>
 <li>
 Hold staff accountable to performance standards.
 </li>
 <li>
 Support teacher development through coaching and feedback.
 </li>
 <li>
 Ensure no teacher leads a session without required training completion.
 
 
 </li>
 </ul>
 
 Teaching &amp; Classroom Quality
 
 
 
 <ul>
 <li>
 Monitor classroom delivery daily.
 </li>
 <li>
 Conduct regular classroom observations.
 </li>
 <li>
 Ensure lesson plans and weekly planning are completed and followed.
 </li>
 <li>
 Ensure child observation records are completed properly.
 </li>
 <li>
 Maintain visible application of the Curiosity Lens Framework.
 
 
 </li>
 </ul>
 
 Parent Experience
 
 
 
 <ul>
 <li>
 Ensure a high-quality, consistent parent experience.
 </li>
 <li>
 Handle parent concerns professionally and promptly.
 </li>
 <li>
 Ensure proper communication standards are followed.
 </li>
 <li>
 Support tours and convert interest into enrollment in coordination with Admissions.
 
 
 </li>
 </ul>
 
 Admissions Support
 
 
 
 <ul>
 <li>
 Support branch-level enrollment targets.
 </li>
 <li>
 Ensure tour readiness and professional delivery.
 </li>
 <li>
 Follow up with prospective families when required.
 </li>
 <li>
 Maintain accurate information flow to the admissions system.
 
 
 </li>
 </ul>
 
 Inventory &amp; Supplies
 
 
 
 <ul>
 <li>
 Monitor branch-level inventory and usage.
 </li>
 <li>
 Coordinate with Purchasing Manager for supply needs.
 </li>
 <li>
 Ensure materials are available and organized for all sessions.
 </li>
 <li>
 Reporting &amp; Compliance.
 </li>
 <li>
 Report daily and weekly updates to Director of Operations.
 </li>
 <li>
 Maintain accurate records (attendance, incidents, staff data)
 </li>
 <li>
 Ensure incident reports are completed within required timelines.
 </li>
 <li>
 Ensure compliance with all regulatory requirements.
 
 
 </li>
 </ul>
 
 What This Role Is Not
 
 
 
 <ul>
 <li>
 The Branch Manager does not operate without structure &mdash; SOPs are followed, not reinvented.
 </li>
 <li>
 This is not a passive supervisory role &mdash; you are actively managing every day.
 </li>
 <li>
 The Branch Manager does not avoid accountability conversations.
 </li>
 <li>
 This role is not about being liked &mdash; it is about maintaining standards.
 
 
 </li>
 </ul>
 
 You Are The Right Person If
 
 
 
 You will thrive in this role if you:
 
 
 <ul>
 <li>
 Are highly organized and present on the floor.
 </li>
 <li>
 Can manage people with clarity and firmness.
 </li>
 <li>
 Pay attention to detail others miss.
 </li>
 <li>
 Take full ownership of outcomes, not excuses.
 </li>
 <li>
 Can maintain energy and consistency every day.
 
 
 </li>
 </ul>
 
 This Role Is Not Right For You If You
 
 
 
 <ul>
 <li>
 Prefer planning over execution.
 </li>
 <li>
 Avoid difficult conversations with staff or parents.
 </li>
 <li>
 Struggle with structure and process discipline.
 </li>
 <li>
 Need constant direction instead of taking ownership.
 
 
 </li>
 </ul>
 
 Required
 
 
 
 
 Qualifications and Experience:
 
 
 
 <ul>
 <li>
 Minimum 3&ndash;5 years experience in education, preschool, or operations.
 </li>
 <li>
 Experience managing a team.
 </li>
 <li>
 Strong organizational and leadership skills.
 </li>
 <li>
 Arabic and English proficiency.
 </li>
 <li>
 Based in Kuwait or able to relocate immediately.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Experience in early childhood education.
 </li>
 <li>
 Experience in a structured, multi-branch environment.
 </li>
 <li>
 Familiarity with school systems (Odoo, Brightwheel, etc.).
 
 
 </li>
 </ul>
 
 What BeCurious Offers
 
 
 
 <ul>
 <li>
 A clear operating system &mdash; you execute with clarity, not guesswork.
 </li>
 <li>
 A real leadership role at branch level.
 </li>
 <li>
 Direct impact on children, families, and team quality.
 </li>
 <li>
 Growth as the organization expands.
 </li>
 <li>
 Compensation.
 </li>
 <li>
 Competitive, based on experience. Discussed at offer stage.
 
 
 </li>
 </ul>
 
 How To Apply
 
 
 
 <ul>
 <li>
 Send your CV and a short note answering:
 </li>
 <li>
 &ldquo;What does a high-performing branch look like in a preschool, and how have you contributed to it?&rdquo;
 </li>
 <li>
 Applications are reviewed on a rolling basis.
 </li>
 <li>
 BeCurious
 </li>
 <li>
 Job Description &mdash; Branch Manager
 </li>
 <li>
 2026
 </li>
 <li>
 Curiosity builds everything.
 
 
 </li>
 </ul>
 
 About Emerge General Contracting Company
 
 
 
 BeCurious is a Finnish-inspired, play-based preschool in Kuwait where children learn by doing, imagining, and exploring. We create joyful, inclusive classrooms and partner closely with families to help every child feel seen and thrive. As a team member, you&rsquo;ll design hands-on learning experiences, nurture curiosity and character, and work within a warm, supportive culture that celebrates each child&rsquo;s uniqueness. If you&rsquo;re caring, creative, and collaborative, you&rsquo;ll feel right at home with us.
</div>

Branch Manager

talabat

<div>
 Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary:
 
 
 
 Own and drive end-to-end logistics performance across Kuwait, balancing service quality, cost efficiency,
 
 
 and growth. This role is responsible for translating data into action, leading cross-functional initiatives, and
 
 
 building scalable systems that ensure best-in-class operational performance.
 
 
 You will act as the performance backbone of logistics, partnering with country leadership and regional
 
 
 stakeholders to identify gaps, implement solutions, and institutionalize best practices - positioning the market
 
 
 as a regional benchmark.
 
 
 
 Qualifications
 
 
 
 
 What's On Your Plate?
 
 
 
 <ul>
 <li>
 Own and monitor market KPIs and SLAs (service levels, cost, efficiency, reliability).
 </li>
 <li>
 Identify performance gaps proactively and lead initiatives to close them.
 </li>
 <li>
 Drive transparency through structured reporting, dashboards, and executive reviews.
 </li>
 <li>
 Act as the main point of contact for performance topics with country leadership (MD &amp; DOL).
 </li>
 <li>
 Oversee demand forecasting and rider supply planning across all zones, cities, and verticals.
 </li>
 <li>
 Ensure optimal rider staffing aligned with demand patterns to maximize utilization and service levels.
 </li>
 <li>
 Develop and optimize frameworks for onboarding, retention, and offboarding.
 </li>
 <li>
 Own key operational cost metrics, including cost-per-order and efficiency KPIs.
 </li>
 <li>
 Drive cost optimization initiatives while maintaining customer experience.
 </li>
 <li>
 Provide leadership with clear, data-backed trade-offs between profitability and performance.
 </li>
 <li>
 Analyze large and complex datasets to identify trends, root causes, and opportunities.
 </li>
 <li>
 Build and maintain dashboards and automated reporting tools.
 </li>
 <li>
 Translate insights into clear, actionable recommendations for business and operations teams.
 </li>
 <li>
 Own performance management of vendors (restaurants, shops, partners, and any new vertical introduced/ to be introduced by the business).
 </li>
 <li>
 Improve key vendor KPIs such as order readiness, on-time delivery, and service consistency.
 </li>
 <li>
 Identify and close gaps in vendor coverage to enhance customer experience and efficiency.
 </li>
 <li>
 Ensure compliance with operational processes, tools, and standards (e.g., forecasting, staffing models).
 </li>
 <li>
 Develop and implement SOPs to standardize operations across verticals.
 </li>
 <li>
 Institutionalize best practices and scale successful initiatives to share best practice across the region for greater benefit.
 </li>
 <li>
 Lead high-impact initiatives (e.g., batching, dynamic pricing inputs, segmentation, mobility pilots).
 </li>
 <li>
 Test, iterate, and scale innovations that improve logistics performance.
 </li>
 <li>
 Partner with senior leadership on long-term strategic bets.
 </li>
 <li>
 Collaborate with Commercial, Finance, Product, Marketing, and PR teams to drive performance.
 </li>
 <li>
 Act as a strategic partner to leadership, influencing decisions with data and insights.
 </li>
 <li>
 Represent Kuwait - when/if needed - in cross-market forums and drive alignment on performance
 </li>
 <li>
 standards.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Experience: 8+ years in logistics, last-mile delivery, or marketplace operations, with 3+ years managing managers.
 </li>
 <li>
 Education: Bachelor&rsquo;s degree in Engineering, Data Science, Business, Economics, or related field (Master&rsquo;s is a plus).
 </li>
 <li>
 Analytical Skills: Advanced Excel and data analysis skills; SQL and automation tools are a strong plus.
 </li>
 <li>
 Business Acumen: Strong understanding of P&amp;L, cost structures, and operational economics.
 </li>
 <li>
 Leadership: Proven ability to lead teams and drive cross-functional initiatives at scale.
 </li>
 <li>
 Communication: Strong executive communication skills with structured storytelling (&ldquo;What &ndash; So What
 </li>
 <li>
 &ndash; Now What&rdquo;).
 </li>
 <li>
 Stakeholder Management: Experience working across cultures and functions in a fast-paced environment.
 </li>
 <li>
 Mindset: Results-driven, ownership mentality with a strong &ldquo;make it happen&rdquo; attitude.
 </li>
 </ul>
</div>

Sr. Manager Logistics Performance

Regatta Capital Holding

The Multisite Manager will oversee operations across multiple specialty coffee shops, ensuring consistency in quality, service, and brand standards. This role requires strong leadership, operational expertise, and a passion for specialty coffee culture. The manager will drive performance, mentor teams, and uphold the company&rsquo;s reputation for excellence in every cup.Responsibility<ul><li>Coffee operations : Supervise daily operations across multiple locations, ensuring adherence to specialty coffee standards and company policies.</li><li>Analyze branch sales levels and profitability, create and implement strategic plans to achieve sales goals.</li><li>Quality control: Maintain consistency in coffee preparation, brewing methods, and product offerings across all sites.</li><li>Training of the team at Branch level focusing on specialty coffee knowledge, customer service, and operational excellence.</li><li>Customer experience: Ensure each store delivers a welcoming environment and exceptional service, resolving escalated customer concerns.</li><li>Performance management: Track KPIs such as sales, customer satisfaction, and operational efficiency across all locations.</li><li>Inventory control to guarantee product availability and quality.</li><li>Assist the Baristas, stations and coffee shop events.</li></ul>Requirements<ul><li>2-3 years experience in the same role in Coffee shop management.</li><li>Bachelor&rsquo;s degree in Business, Hospitality, or related field</li><li>Well-organized, detailed oriented, and able to multi-task</li><li>Must have effective problem solving/decision making abilities</li><li>Must have excellent verbal and written communication skills</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your notice period?</li></ul>Education:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Specialty Coffee: 6 years (Preferred)</li></ul>

Multi Site Manager - Specialty Coffee

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